Description

Despite attempts to reduce the number of claims, there are now more Tribunal cases than ever before (almost 200,000 a year, according to the latest figures), so the chances are that some of them are being made against your organisation. Whether you want to avoid claims in the first place or simply handle them more efficiently, this course - presented by a member with more than twenty years' standing of the Employment Tribunal judiciary - will help you.

UNDERSTAND HOW THE SYSTEM WORKS

GET TO GRIPS WITH THE RULES AND THE TECHNICAL 'JARGON'

MINIMISE THE RISK OF CLAIMS ARISING IN THE FIRST PLACE

DECIDE WHETHER TO SETTLE OR DEFEND A CLAIM

HANDLE THE PRE-HEARING PROCESSES EFFICIENTLY

PREPARE THE CASE

KNOW WHAT TO EXPECT 'ON THE DAY'

KEEP THE COSTS DOWN THROUGHOUT THE PROCESS

1. Understanding the employment tribunal system

The system

The 'jargon'

The rules

The alternatives

2. How to keep out of the tribunal

Following the right processes

Making the right decisions

Managing complaints

Dismissing people fairly

Using compromise agreements

3. Responding to a claim

What to do if you receive an ET1

What are the legal issues? Defend or settle?

How to complete the ET3

Complying with ET orders

Questionnaires and disclosure

4. How to prepare your case

Working with lawyers and barristers - who does what?

Witness statements and briefing

Collating the documents

Following - and using - the rules

Checklists and tips

5. What happens on the day?

What to do when you get there

Who goes first?

Cross-examinations

Questions from the Tribunal

Re-examination

Closing submissions

The decision

Awards (and how to minimise them)

6. After the hearing

Costs

Reviews

Appeals

7. Review and close

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Employee Tribunal Claims and How to Deal with Them

By Maximum Performance

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