Description

This highly participative workshop focuses on the importance of valuing individual differences at work and creating a positive working environment, where everyone is treated with dignity and respect. The programme highlights the responsibilities that managers have in this area and reinforces relevant organisational policies and procedures, particularly those relating to harassment and bullying. In addition, the workshop builds awareness of discrimination legislation, taking a practical approach to minimising risk.

The emphasis is on encouraging managers to manage positively and proactively, to role model appropriate behaviour, to recognise issues at an early stage and to take prompt action to resolve concerns informally or formally as appropriate.

UNDERSTAND WHAT IS MEANT BY DIVERSITY, DISCRIMINATION AND DIGNITY AT WORK

KNOW THE IMPORTANCE OF VALUING INDIVIDUAL DIFFERENCES AND TREATING PEOPLE WITH RESPECT

UNDERSTAND THE ORGANISATION'S POLICIES AND PROCEDURES IN THIS AREA AND THE ROLE AND RESPONSIBILITY OF MANAGERS AND OTHER SOURCES OF SUPPORT, EG, HR

UNDERSTAND KEY PRINCIPLES FROM EMPLOYMENT LAW AND HOW TO MINIMISE RISK

IDENTIFY WHAT CONSTITUTES UNACCEPTABLE BEHAVIOUR, EG, BULLYING AND HARASSMENT AT WORK AND MANAGE ISSUES PROACTIVELY, EITHER INFORMALLY OR FORMALLY AS APPROPRIATE

HAVE BUILT KNOWLEDGE, SKILL AND CONFIDENCE IN THIS AREA

1. Introduction

Course objectives and benefits from attending this course

Participants' experience and confidence in this area

Personal objectives

2. Setting the scene

Understanding what diversity is and the benefits and challenges of a diverse workforce

Equal opportunities in the workplace

The importance of treating people with dignity and respect

Organisational policies and procedures

3. Working with respect

Exercise: What does working with respect mean in terms of behaviours?

Application to participants' own teams; insights and actions

4. The law

Overview of discrimination law; the Equality Act 2010

Understanding protected characteristics and different types of discrimination

Burden of proof and liability; minimising risk

Other relevant legislation

Practical scenarios

5. Roles and responsibilities

Recognising that everyone at work has a responsibility

The role and responsibility of a manager

What is expected from all staff

Working with HR and other sources of support

6. A model of discrimination

Exercise: Stereotyping, bias and the power of labels

Understanding unconscious bias

The link between beliefs and behaviour

7. Bullying and harassment

Defining bullying and harassment

Impact of unacceptable behaviour at work

Recognising bullying and harassment

8. Taking action

Informal action and guidelines on challenging unacceptable behaviour

Managing complaints and grievances

Formal action in line with internal policies

Liability, the law and lessons from case law

Creating a positive working environment

9. Scenarios

Group exercises on managing challenging situations. Scenarios will be written specifically for the organisation to ensure maximum relevance for the group. Examples may include managing banter / jokes / nicknames, religious dress or practice at work, etc.

10. And finally...

Open forum - remaining challenges and 'what if' scenarios

Action planning - identifying how participants will transfer this learning into the workplace and what else they may need which will help them to do this effectively

Review and close

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Diversity, Discrimination and Dignity at Work

By Maximum Performance

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