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If you use the 'Coaching moments' webinar as a quick dip, then follow up with the deep dives for the full immersion experience!

These sessions expand on how to get the most out of the coaching moment and how to develop and use each of the four key skills.

MAKE THE MOST OF 'COACHING MOMENTS'

REFINE THEIR USE OF THE FOUR KEY COACHING SKILLS

GET SOME SKILLS PRACTICE IN A SUPPORTIVE ENVIRONMENT

JUST DO IT!

Deep dive 1 - Getting the most out of the coaching moment

Focusing on understanding and use of the TGROW process, this session looks at:

Starting with impact

Managing the process

Closing with clarity

Practice sessions

Deep dive 2 - Building trust and rapport

Focusing on how to make effective connections, this session looks at:

How to make an inter-personal connection

How to demonstrate respect for the other person's ability

How to use 'connection builders'

How to avoid 'connection destroyers'

Practice sessions

Deep dive 3 - Powerful listening

Focusing on the importance of responding to the person (not the problem), and listening to the 'who' as well as the 'what', this session looks at:

What gets in the way?

Three levels of listening

How to achieve powerful and active listening

Creating a thinking space

Practice sessions

Deep dive 4 - Direct communication

Focusing on courageous communication, this session looks at:

How to challenge

Moving out of the comfort zone and into the stretch zone

The support/challenge matrix

Where to offer challenge

Practice sessions

Deep dive 5 - Powerful questions

Focusing on the power of curiosity, this session looks at:

How to avoid giving advice

Creating a space for exploration

What makes a powerful question?

Pitfalls to avoid

Practice sessions

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Coaching Skills Deep Dive

By Maximum Performance

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