Description

This online aggression handling course will provide you with a comprehensive understanding of conflict management skills and how to use them effectively to resolve any conflict. By taking this course, you will also understand the warning signs of aggression to manage it at the initial level.

This Course At A Glance

Accredited by CPD UK
Endorsed by Quality Licence Scheme
Be able to understand aggression and the situation that produces aggression.
Learn about the process of defusing the aggravated situation.
Learn the effective use of conflict management skills.
Understand the methods of preventing aggression.
Get to know about the warning signs of aggression and learn to understand them.
Learn about the situational signs of aggression.
Understand the role of adrenaline in aggression.
Get to understand how to deal with the aftermath, such as grief, crisis and trauma
Learn about the challenges to be faced while coping with aggression and the reward of handling it.
Learn the Do's and Don't of aggression management.

Aggression Handling Course Overview

This online aggression handling course is to help the learns with managing aggression at the workplace. This online course will make you familiar with various aspects of handling aggression and resolving the problems of the staff. In this course, you will learn what situations produce aggression and how to tackle them. This online course will also help you understand the grief, crisis, and trauma associated with aggressive behaviour.

By the end of the course, you will have a complete understanding of aggressive behaviour and you will also learn how to handle aggression and deal with trauma, crisis and grief. After taking this course, you will also be able to develop aggression management skills.

Who should take this course?

This aggression handling course is ideal for everyone who wishes to learn aggression management. This online course is also best suited for those who work in the social and health care sectors, such as locum doctors, Healthcare Assistants (HCAs), NHS medical and nursing staff, community services, support workers, locum Allied Health Professionals (AHPs), care assistants, and agency workers.

Entry Requirement

There are no academic entry requirements for this Aggression Handling course, and it is open to students of all academic backgrounds.
However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection.

Assessment Method

This aggression handling course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.

Course Curriculum

Making Yourself Safe

Introduction

Lesson 1.1: What Situations Produce Aggression?

Lesson 1.2: Effective Use of Conflict Management Skills

Lesson 1.3: Preventing Aggression

Lesson 2.1: Situational Signs

Lesson 2.2: Recognizing the Warning Signs

Lesson 2.3: Recognizing the Warning Signs (cont.)

Lesson 3.1: Defusing the Situation I

Lesson 3.2: Defusing the Situation II

Lesson 3.3: Defusing the Situation III

Lesson 4.1: Protecting Yourself I

Lesson 4.2: Protecting Yourself II

Lesson 4.3: Protecting Yourself III

Lesson 5.1: The Role of Adrenaline

Lesson 5.2: Dealing with the Aftermath

Lesson 5.3: Grief, Crisis and Trauma

Lesson 6.1: DOs

Lesson 6.2: DON'Ts

Lesson 6.3: Challenges and Rewards

Concluding Video

Supplementary Resources

Supplementary Resources - Aggression Handling

Assessment

Assessment - Aggression Handling

Recognised Accreditation

CPD Certification Service

This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.

Quality Licence Scheme Endorsed

The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.

Certificate of Achievement

Endorsed Certificate from Quality Licence Scheme

After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is Â£65.

Certificate of Achievement from Lead Academy

After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35.

FAQs

Is CPD a recognised qualification in the UK?

CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world.

Are QLS courses recognised?

Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards.

When will I receive my certificate?

For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.

Can I pay by invoice?

Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.

Can I pay via instalment?

Yes, you can pay via instalments at checkout.

How to take online classes from home?

Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace.

Does age matter in online learning?

No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons.

When I will get the login details for my course?

After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

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Aggression Handling Course Online

By Lead Academy

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