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Telesales Executive Training

Telesales Executive Training

By John Academy

4.3(43)
  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 2 hours 13 minutes

  • All levels

Description

Overview of Telesales Executive Training

Learn the golden rules to maintain strong relationships with customers and close deals over the phone by taking this Telesales Executive Training. 

This Telesales Executive Training will teach you the telesales strategies to boost your sales. The course will introduce you to the skills and responsibilities expected of a telesales executive. Then, it will take you through the best practices for lead generation and sales presentation techniques to close more deals. From the easy-to-follow modules, you'll also learn how to make the perfect telesales pitch for your services and make a high volume of outbound calls to prospective customers. Finally, you'll explore the steps to handle demanding clients over the phone.

Course Preview

Learning Outcomes

  • Learn how to make calls to potential clients to generate sales. 
  • Understand how to deliver effective sales presentations 
  • Learn the telemarketing techniques to achieve your sales target 
  • Be able to maintain up-to-date and accurate records of customer interactions
  • Learn good telephone etiquette to make a positive impression on customers

Why Take This Course From John Academy?

  • Affordable, well-structured and high-quality e-learning study materials
  • Meticulously crafted engaging and informative tutorial videos and materials
  • Efficient exam systems for the assessment and instant result
  • Earn UK & internationally recognised accredited qualification
  • Easily access the course content on mobile, tablet, or desktop from anywhere, anytime
  • Excellent career advancement opportunities
  • Get 24/7 student support via email

Who Should Take this Telesales Executive Training?

Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge.

Are There Any Entry Requirements?

This Telesales Executive Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.

Certification

After completing and passing the Telesales Executive Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99.

Career Path​

The Telesales Executive Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as:

  • Telemarketer
  • Customer Service Advisor
  • Telesales Agent
  • Telesales Executive
  • Telesales Representative
Module 01: Introduction to Telesales
Introduction to Telesales 00:13:00
Module 02: Prospecting and Lead Generation
Prospecting and Lead Generation 00:15:00
Module 03: Sales Techniques and Strategies
Sales Techniques and Strategies 00:18:00
Module 04: Call Preparation
Call Preparation 00:08:00
Module 05: Call Response
Call Response 00:11:00
Module 06: Staging the Call
Staging the Call 00:11:00
Module 07: Dealing with Difficult Situations
Dealing with Difficult Situations 00:11:00
Module 08: Closing the Call
Closing the Call 00:09:00
Module 09: Telephone Etiquette
Telephone Etiquette 00:23:00
Module 10: Sales Metrics and Performance Managemen
Sales Metrics and Performance Managemen 00:14:00
Certificate and Transcript
Order Your Certificates and Transcripts 00:00:00

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