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Travel and Tourism Officer

Travel and Tourism Officer

By Janets

4.7(160)
  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 3 hours 45 minutes

  • All levels

Description

Over 200 million people work in the tourism and travel industry worldwide. The Travel and Tourism Officer is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry.

This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Travel and Tourism Officer increase their service value when they provide the right support service to their customers and maintain a good relationship with them. 

This comprehensive Travel and Tourism Officer covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field.

Learning Outcomes
  • Learn about tourism products and services

  • Understand the tour operating and retailing system

  • You'll also get a broad knowledge about marketing in travel and tourism

  • Develop your communication skills

  • Learn about customer service and customer relationship management (CRM)

  • Get a proper knowledge of crisis and visitor attraction management

  • Also, learn about transport management procedure and public awareness campaigns

Course Design

This Travel and Tourism Officer course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan. 

We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course.

The experts will teach you through a combination of

  • Online study materials

  • Mock exams

  • Multiple-choice assessment

Who is this course for

This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality.

Why Choose this Course?
  • Earn a digital Certificate upon successful completion.

  • Accessible, informative modules taught by expert instructors

  • Study in your own time, at your own pace, through your computer tablet or mobile device

  • Benefit from instant feedback through mock exams and multiple-choice assessments

  • Get 24/7 help or advice from our email and live chat teams

  • Full tutor support on weekdays

Certification

Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99.

Why study this course

Our Travel and Tourism Officer course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one.

Requirements

This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Career Path

Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in-

  • Travel Agent

  • Travel Consultant

  • Customer Relationship Management (CRM)

  • Customer Service Provider

  • Other related professional roles

Course Content

Module 1: Introduction to Travel and Tourism

Introduction to Travel and Tourism

00:13:00

Module 2: Tourism Products and Services

Tourism Products and Services

00:13:00

Module 3: Tour Operating and Travel Retailing

Tour Operating and Travel Retailing

00:13:00

Module 4: Marketing in Travel and Tourism

Marketing in Travel and Tourism

00:11:00

Module 5: Developing Communication Skills

Developing Communication Skills

00:13:00

Module 6: Customer Service and Satisfaction

Customer Service and Satisfaction

00:10:00

Module 7: Customer Relationship Management (CRM)

Customer Relationship Management (CRM)

00:16:00

Module 8: Human Resource Management in Travel Industry

Human Resource Management in Travel Industry

00:15:00

Module 9: Crisis and Visitor Attraction Management

Crisis and Visitor Attraction Management

00:20:00

Module 10: Transport Management Procedure

Transport Management Procedure

00:15:00

Module 11: Sustainable Tourism

Sustainable Tourism

00:09:00

Module 12: Public Awareness Campaigns

Public Awareness Campaigns

00:11:00

Module 13: Brexit and Its Impact on Tourism Industry

Brexit and Its Impact on the Tourism Industry

00:26:00

Mock Exam

Mock Exam - Travel and Tourism Officer

00:20:00

Final Exam

Final Exam - Travel and Tourism Officer

00:20:00

Frequently Asked Questions

Are there any prerequisites for taking the course?

There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.

Can I access the course at any time, or is there a set schedule?

You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.

How long will I have access to the course?

For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.

Is there a certificate of completion provided after completing the course?

Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.

Can I switch courses or get a refund if I'm not satisfied with the course?

We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.

How do I track my progress in the course?

Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.

What if I have technical issues or difficulties with the course?

If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

About The Provider

Janets
Janets
London
4.7(160)
Janets is an online platform where learners come to learn, and evolve. From the very beginning, the aim of this platform was to create an ever-growing community of avid learners instead of just delivering formulaic education. Emphasising on making the learners equipped for the fu...
Read more about Janets

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