Description

Course Overview

Learn the Latest Skills | Accredited by CPD | Recognised Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training

The Office Administration Complete Course teaches core competencies in business writing, and professional communication and improves your customer service skills and computer literacy with programs like Microsoft Word, Excel, Outlook and PowerPoint.

Gain the confidence to excel in any professional office or commercial environment by gaining the necessary knowledge of administration, computer, and management techniques. This cutting-edge online course is taught by industry experts with continuing professional involvement, and it teaches you immediately applicable skills.

What Will You Learn?

Learn the basic computer software you need to know to perform at your best on a daily basis

Learn organisational, time management and meeting management skills

Learn the basic principles of business writing

Enrich your expertise in MS Word, PowerPoint, and Excel

Learn to keep the books in order and proper telephone etiquette

What classes are included in this package?

Earn a digital certificate upon successful completion accredited by UK and internationally recognised accredited qualification

There are no set schedules, so you can work at your own pace.

Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week.

On weekdays, you’ll have access to a full-time tutor.

Learn in a user-friendly, cutting-edge online learning environment.

High-quality e-learning study materials

Benefit from instant feedback through mock exams and multiple-choice assessments

Who Should Take This Course?

This course is ideal for those who want to work in administrative support roles in public or private sector organisations or those who wish to improve their managerial and supervisory skills.

Career Path

Training offered by the Office Administration Complete Course could potentially benefit a range of roles, but would particularly enhance careers in:

Administrator Support Staff

Personal Assistant

Office Manager

Receptionist

Office Administrator

Secretary

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

Video lessons

Online study materials

Mock exams

Multiple-choice assessments

Assignment

Certificate of Achievement

After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

Method of Assessment

On successful completion of the Office Administration Complete Course, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately.

Retake fee

If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again.

Course Contents

Module 01: Introduction to Office Administration

Module 02: Skills of an Effective Administrator

Module 03: Business Writing Skills

Module 04: Communication Skills

Module 05: Meeting Management

Module 06: Organisational Skills

Module 07: Telephone Etiquette

Module 08: Negotiation Techniques

Module 09: Conflict Management

Module 10: Stress Management

Module 11: Time Management

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Office Administration Complete Course

By Janets

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