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Level 2 Certificate in Workplace Communication Skills

Level 2 Certificate in Workplace Communication Skills

By Janets

4.7(160)
  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 2 hours 26 minutes

  • All levels

Description

Do you want to brush up on your communication skills? Do you get nervous while communicating both verbally and nonverbally?

If you do so, this course comes to your rescue!

This comprehensive course describes the importance of strong business communication skills for career development. With this course, take the opportunity to get closer to mastering the most powerful communication skills, from professional writing to business presentations, verbal to non-verbal communication, and written communication to electronic communication.

With units ranging from communicating with graphics, representing your boss to supporting and building partnerships with your boss and colleagues, the course provides a comprehensive knowledge of developing business connections that increase productivity, employee loyalty, customer satisfaction and build trust.

In just 2 Hours 26 minutes you will:
  • Develop the ability to communicate effectively with superiors, colleagues, and staff

  • Effectively convey and receive messages in person and through phone, email, text message and social media

  • Make a solid first impression and impress your boss, teammates, and clients

  • Appear approachable and excel at both face-to-face and written communication

  • Become an excellent communicator and know what form of communication to use

Why choose this course
  • Earn an e-certificate upon successful completion.

  • Accessible, informative modules taught by expert instructors

  • Study in your own time, at your own pace, through your computer tablet or mobile device

  • Benefit from instant feedback through mock exams and multiple-choice assessments

  • Get 24/7 help or advice from our email and live chat teams

  • Full Tutor Support on Weekdays

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons

  • Online study materials

  • Mock exams

  • Multiple-choice assessment

Certification

After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

Who is this course for?

Level 2 Certificate in Workplace Communication Skills is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality.

Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

This qualification is ideal for:
  • Managers

  • Team Leaders

  • Executives

  • Administrators

  • Employees

  • Businesspeople

  • Directors

Course Content

Business Communication

Identifying Basic Communication Techniques

00:09:00

Formal and Informal Communication

00:02:00

Verbal and Non-verbal Communication

Describing Verbal and Non-verbal Communication

00:04:00

Understanding Body Language

00:05:00

Making Effective Presentations

00:10:00

Fundamentals of Productive Meetings

00:08:00

Written Communication

Written Communication

00:13:00

Electronic Communication

Electronic Communication

00:19:00

Communicating with Graphics

Creating Graphics for Business Communication

00:04:00

Communicating Static Information

00:03:00

Communicating Dynamic Information

00:03:00

Effectively Working for Your Boss

Representing Your Boss

00:06:00

Communicating Your Boss's Decisions

00:03:00

Supporting Your Boss and Colleagues

00:04:00

Building a Partnership with Your Boss

00:13:00

Mock Exam

Mock Exam - Level 2 Certificate in Workplace Communication Skills

00:20:00

Final Exam

Final Exam - Level 2 Certificate in Workplace Communication Skills

00:20:00

Order your Certificates & Transcripts

Order your Certificates & Transcripts

00:00:00

Frequently Asked Questions

Are there any prerequisites for taking the course?

There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.

Can I access the course at any time, or is there a set schedule?

You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.

How long will I have access to the course?

For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.

Is there a certificate of completion provided after completing the course?

Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.

Can I switch courses or get a refund if I'm not satisfied with the course?

We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.

How do I track my progress in the course?

Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.

What if I have technical issues or difficulties with the course?

If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

About The Provider

Janets
Janets
London
4.7(160)
Janets is an online platform where learners come to learn, and evolve. From the very beginning, the aim of this platform was to create an ever-growing community of avid learners instead of just delivering formulaic education. Emphasising on making the learners equipped for the fu...
Read more about Janets

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