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Conflict Management at Office

Conflict Management at Office

By Janets

4.7(160)
  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 5 days

  • All levels

Description

Register on the Conflict Management at Office today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.

The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.

Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion.

The Conflict Management at Office is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.

The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!

What You Get With The Conflict Management at Office
  • Receive a e-certificate upon successful completion of the course

  • Get taught by experienced, expert instructors

  • Study at a time and pace that suits your learning style

  • Get instant feedback on assessments

  • 24/7 help and advice via email or live chat

  • Get full tutor support on weekdays (Monday to Friday)

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons

  • Online study materials

Certificate of Achievement

Endorsed Certificate of Achievement from the Quality Licence Scheme

Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage.

CPD Certificate of Achievement from Janets

Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.

Endorsement

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

Method of Assessment

In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate.

Who Is This Course For:

The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a Certificate of Achievement to prove your newly-acquired knowledge.

Requirements

The online training is open to all students and has no formal entry requirements. To study the Conflict Management at Office, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.

Course Content

Unit 01: Introduction

Welcome to the Course

00:03:00

What are Conflict and Conflict Management?

00:03:00

Unit 02: Understand the Keys to Conflict

The Rational and Irrational Sources of Conflict

00:03:00

The Effects of Respect on Conflict

00:04:00

How to Use Respect to Help Resolve Conflict

00:05:00

Unit 03: How Misunderstandings Arise and the Solution

How Communication Works

00:05:00

How we listen: The Four Listening Levels

00:05:00

How to Listen Well

00:04:00

Unit 04: Personality Types in Conflict

How Personality Types Conflict

00:02:00

How Specific Personalities Clash at Work

00:04:00

How to Avoid Personality Clash

00:02:00

Unit 05: Escalation of Conflict

Resistance: It's Not Conflict yet.

00:02:00

The Onion Model of Resistance e

00:07:00

The Signs of Conflict Escalation

00:03:00

Unit 06: De-escalating Conflict

The Strategies for Handling Conflict

00:06:00

Conflict De-escalation Process

00:03:00

Conflict Handling Modes - The Thomas-Kilmann Model

00:02:00

The Five Thomas-Kilmann Modes

00:06:00

Getting Help from a Third Party

00:05:00

How to Recover from a Broken (Professional) Relationship

00:05:00

Unit 07: Closing Section

Good Conflict and Bad Conflict

00:04:00

The Secret to Avoiding Conflict

00:03:00

Assignment

Assignment - Conflict Managemnet at Office

4 days, 23 hours

Order Your Certificate

Order your Certificate QLS

00:00:00

Frequently Asked Questions

Are there any prerequisites for taking the course?

There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.

Can I access the course at any time, or is there a set schedule?

You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.

How long will I have access to the course?

For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.

Is there a certificate of completion provided after completing the course?

Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.

Can I switch courses or get a refund if I'm not satisfied with the course?

We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.

How do I track my progress in the course?

Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.

What if I have technical issues or difficulties with the course?

If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

About The Provider

Janets
Janets
London
4.7(160)
Janets is an online platform where learners come to learn, and evolve. From the very beginning, the aim of this platform was to create an ever-growing community of avid learners instead of just delivering formulaic education. Emphasising on making the learners equipped for the fu...
Read more about Janets

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