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Course Description

Get instant knowledge from this bite-sized Phone-Based Customer Service Part - 3 course. This course is very short and you can complete it within a very short time. In this Phone-Based Customer Service Part - 3 course you will get fundamental ideas of phone-based customer service, the key understanding of problem-solving over the phone and so on. Enrol in this course today and start your instant first step towards learning about managing interoffice calls and voicemail. Learn faster for instant implementation.

Learning Outcome

Understand problem-solving over the phone

Gain in-depth knowledge of intra-organisation dealings

Know how to measure customer service

Learn about managing interoffice calls and voicemail

How Much Do Customer Service Executives Earn?

Senior - £38,000 (Apprx.)

Average - £23,000 (Apprx.)

Starting - £14,000 (Apprx.)

Requirement

Our Phone-Based Customer Service Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Phone-Based Customer Service Part - 3
	Module 01: Managing Interoffice Calls and Voicemail	00:10:00
	Module 02: Problem Solving over the Phone	01:04:00
	Module 03: Intra Organisation Dealings	00:35:00
	Module 04: Measuring Customer Service	00:12:00
Assignment
	Assignment - Phone-Based Customer Service Part - 3	00:00:00

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Phone-Based Customer Service Part - 3

By iStudy UK

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