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Course Description

Get instant knowledge from this bite-sized Phone-Based Customer Service Part - 1 course. This course is very short and you can complete it within a very short time. In this Phone-Based Customer Service Part - 1 course you will get fundamental ideas of phone-based customer service, the key understanding of customer relationship management and so on. Enrol in this course today and start your instant first step towards learning about customer service. Learn faster for instant implementation.

Learning Outcome

Familiarise with customer service

Understand what's different about good customer service

Gain in-depth knowledge of customer relationship management

Deepen your understanding of customer service communication strategies

How Much Do Customer Service Executives Earn?

Senior - £38,000 (Apprx.)

Average - £23,000 (Apprx.)

Starting - £14,000 (Apprx.)

Requirement

Our Phone-Based Customer Service Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.

Phone-Based Customer Service Part - 1
	Module 01: Introduction to Customer Service	00:23:00
	Module 02: What's Different about Good Customer Service?	00:12:00
	Module 03: Customer Relationship Management	00:42:00
	Module 04: Customer Service Communication Strategies	00:24:00
Assignment
	Assignment - Phone-Based Customer Service Part - 1	00:00:00

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Phone-Based Customer Service Part - 1

By iStudy UK

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