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Email Etiquette for Business
By iStudy UK
- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
52 minutes
All levels
Description
Learn essential email etiquettes for person to person and business to business email. Enrol the Email Etiquette for Business and explore various tips, hacks and secrets to keep clients happy with proper email etiquette.
The proper etiquette or business communication will increase your online sales, marketing flow and customers. The course focuses on the proper business language and etiquette you should follow while writing an email for business purposes. The techniques of showing professionalism, using appropriate tone and level of formality and the utilizing proper business words will be discussed in the course. The course also trains you when to handle issues or what to do if you send email to the wrong person. The necessity of creating an email subject to clarify your topic and the use of visual components in the email will also be illustrated in the course.
The course is suitable for both the employer and employee and you will master the mandatory email etiquettes by the end of the course.
What you'll learn
You'll save time and reduce communication frustration
You'll consider visual components of an email, in order to enhance comprehension
You'll know how to manage situations where an email reaches the wrong people
You'll know the circumstances when sending an email is necessary and/or appropriate
You'll create an email subject line which accurately describes the message's content
You'll be able to use appropriate tone and level of formality in emails
Requirements
You should know how to use a computer at a beginner level
Who is the target audience?
This course is for all business professionals who want to be more confident and effective when they write to their clients and coworkers.
Module: 01 | |||
Introduction | 00:01:00 | ||
Be Professional | 00:02:00 | ||
When to Email | 00:04:00 | ||
Importance of a Subject Line | 00:05:00 | ||
The Types of Formalities | 00:07:00 | ||
Module: 02 | |||
To CC, BCC or Not to CC | 00:06:00 | ||
Email Spacing and Flesche Scoring | 00:06:00 | ||
Email Etiquette Tips I | 00:09:00 | ||
Email Etiquette Tips II | 00:06:00 | ||
Train Your Staff | 00:01:00 | ||
When to and Not to Transfer | 00:05:00 |
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