Waiter and Concierge - QLS Diploma Level 3 & 4

Description

Are you interested in working in the hospitality industry as a waiter or concierge? Look no further than our endorsed diploma course! Our Waiter and Concierge - QLS Diploma Level 3 & 4 course is designed to provide you with the knowledge and aptitudes to excel in these exciting and rewarding careers.

Our course is endorsed by the Quality Licence Scheme, ensuring you receive high-quality training from experienced professionals. This certification will demonstrate to potential employers that you have the wisdom and expertise necessary to succeed in the hospitality industry. You will get hardcopy certificates for completing the two QLS-endorsed courses.

In the Waiter portion of the course, you will learn about the principles of service, including table settings, menu descriptions, wine and beverage service, and proper etiquette. You will also gain experience in the practical aspects of waiting, including serving food and beverages, taking orders, and handling customer complaints.

In the Concierge portion of the course, you will learn about the role of a concierge in a hotel or other hospitality establishment. You will gain knowledge and skills in customer service, communication, time management, and problem-solving. You will also learn about the local area and tourist attractions, enabling you to provide guests with helpful recommendations and advice.

Don't miss out on this exciting opportunity to gain the skills and knowledge you need to succeed in the hospitality industry. Enrol in our endorsed diploma course today and take the first step towards a successful career in hospitality!

This bundle comprises the following courses:

QLS Endorsed Courses:

• Course 01: Diploma in Waiter Training at QLS Level 4
• Course 02: Certificate in Hospitality - Concierge at QLS Level 3

CPD QS Accredited Courses:

• Course 03: Receptionist Skills
• Course 04: Medical Receptionist
• Course 05: Public Speaking
• Course 06: Teaching English as Foreign Language (TEFL) Certificate
• Course 07: English: Spelling, Punctuation and Grammar

Learning Outcomes

• Acquire a comprehensive understanding of the principles of service in the hospitality industry.
• Gain practical skills and knowledge in waiting, including table settings, menu descriptions, wine and beverage service, and proper etiquette.
• Develop practical skills and knowledge in the concierge role, including customer service, communication, time management, and problem-solving.
• Gain knowledge of the local area and tourist attractions, enabling you to provide guests with helpful recommendations and advice.
• Develop receptionist skills for effective communication and customer service.
• Gain knowledge and understanding of teaching English as a foreign language, including grammar and pronunciation.
• Generate a comprehensive understanding of English spelling, punctuation, and grammar rules and principles.

Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.

The Waiter and Concierge - QLS Diploma Level 3 & 4 bundle includes two Quality Licence Scheme (QLS) courses, Waiter Training: How to Become a Better Waiter and Hospitality - Concierge. The waiter training course covers the principles of service in the hospitality industry, including table settings, menu descriptions, wine and beverage service, and proper etiquette. The course also covers practical skills such as serving food and beverages, taking orders, and handling customer complaints. The concierge course provides practical skills and knowledge in the role of a concierge, including customer service, communication, time management, and problem-solving. Students will also learn about the local area and tourist attractions, enabling them to provide guests with helpful recommendations and advice.

In addition, the bundle includes five CPD-QS accredited courses, including Receptionist Skills, Medical Receptionist, Public Speaking, Teaching English as a Foreign Language (TEFL) Certificate, and English: Spelling, Punctuation and Grammar. These courses provide valuable additional skills and knowledge for those seeking to work in the hospitality industry or improve their existing skills.

Certification

• In pursuing QLS-endorsed courses, learners attain not only profound understanding but also amplify their professional prowess, enriching their curriculum vitae.
• The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.
• Investing in this comprehensive package, learners will not only receive one but TWO HARD COPY QLS ENDORSED CERTIFICATES conveniently delivered to their doorstep!

CPD

Who is this course for?

Career path

Certificates