Stakeholder Management and CRM - Double Endorsed Certificate

Description

Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Stakeholder Management and CRM bundle to help you in this endeavour.

Experts design our Stakeholder Management and CRM bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Stakeholder Management and CRM sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.

To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Stakeholder Management and CRM bundle and gain a competitive advantage.

Learning Outcomes

This unique bundle will help you to-

• Acquire a deeper understanding of Stakeholder Management and CRM
• Help you in achieving your career goal
• Make you confident in your knowledge and skills
• Be aware of the employment trends in related industries.
• Adapt to an ever-changing industry

The Stakeholder Management and CRM resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.

Course Curriculum

Course 1: Stakeholder Management Analyst (Level 4 at QLS)

• Module 01: Introducing Stakeholder Management
• Module 02: Stakeholder Theories
• Module 03: Stakeholder Mapping
• Module 04: Building Strong Business Relationships With Stakeholders
• Module 05: Stakeholder Engagement
• Module 06: Stakeholder Engagement Through Effective Communication
• Module 07: Monitoring and Evaluating the Engagement
• Module 08: Managing Stakeholder Conflict

Course 2: Customer Relationship Management (Level 4 at QLS)

• Module 01: Introduction to Customer Relationship Management (CRM)
• Module 02: CRM Fundamentals
• Module 03: CRM Strategies
• Module 04: Data Analysis in CRM
• Module 05: CRM Databases
• Module 06: Deepening Customer Relationship
• Module 07: Handling Customer Complaints
• Module 08: Future of CRM

Certification

Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.

CPD

Who is this course for?

Requirements

Career path

Certificates