PR and CRM Training - Double Endorsed Certificate

Description

Attaining detailed knowledge or specialising in a distinct field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge PR and CRM bundle to help you in this endeavour.

Our PR and CRM bundle is expertly designed to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding PR and CRM sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.

To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the PR and CRM bundle and gain a competitive advantage.

Learning Outcomes

This unique bundle will help you to-

• Acquire a deeper understanding of PR and CRM
• Help you in achieving your career goal
• Make you confident in your knowledge and skills
• Be aware of the employment trends in related industries.
• Adapt to an ever-changing industry

The PR and CRM resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.

Course Curriculum

Course 1: - PR : Public Relation Training (Level 4 at QLS)

• Introduction to Public Relations
• Concepts of Public Relations
• Management and Organisation of Public Relations
• Public Relations Tactics and Research
• Major Fields of Public Relations Practice Part I
• Major Fields of Public Relations Practice Part II
• Social Media and PR
• Crisis management
• Ethics & Professionalism in Public Relations

Course 2: - CRM (Level 4 at QLS)

• Module 01: Introduction to Customer Relationship Management (CRM)
• Module 02: CRM Fundamentals
• Module 03: CRM Strategies
• Module 04: Data Analysis in CRM
• Module 05: CRM Databases
• Module 06: Deepening Customer Relationship
• Module 07: Handling Customer Complaints
• Module 08: Future of CRM

Certification

Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.

CPD

Who is this course for?

Requirements

Career path

Certificates