Management Training (QLS Endorsed)

Enhance your office skills and administrative abilities.

Learn project management techniques to plan and execute projects effectively.

Gain a better understanding of line management, including how to manage staff and resources.

Develop your leadership and management skills to become a successful leader.

Learn how to implement the ISO 9001 quality management system in your organisation.

Improve your communication skills, both oral and written.

Enhance your time management abilities to prioritise tasks effectively.

Learn how to delegate responsibilities and motivate your team.

Gain a deeper understanding of quality management principles and practices.

Develop your strategic thinking skills to make informed decisions and achieve business goals.

Course 01: Office Skills and Administration Level 7

Course 02: Project Management

Course 03: Line Management

Course 04: Leadership & Management Level 7

Course 05: Quality Management and Strategic Training - ISO 9001

Module 01: Personal Assistant

Module 02: Admin Support

Module 03: Administrative Management

Module 04: Organisational Skills

Module 05: Telephone Etiquette

Module 06: Business Writing

Module 07: Time Management

Module 08: Body Language and Effective Communication

Module 09: Meeting Management

Module 10: Excel Basics

Module 11: PowerPoint Basic

Module 01: Introduction to Project Management

Module 02: PMBOK and PMI

Module 03: Global Project Management

Module 04: Project Life Cycle

Module 05: Time Management

Module 06: Quality Management

Module 07: Effective Planning & Scheduling

Module 08: Human Resource Management

Module 09: Performance Management

Module 10: Talent Management

Module 11: Organising Meeting and Conferences

Module 12: Managing Resources

Module 13: Change Management

Module 14: Business Resilience and Crisis Management

Module 15: Conflict Management

Module 16: Stress Management

Module 17: Communication Skills

Module 18: Procurement & Purchasing Management

Module 19: Risk Management

Module 01: Employee Training and Development Process

Module 02: Talent Management

Module 03: Communication Skills

Module 04: Performance Appraisal Management

Module 05: Employee Relations

Module 06: Motivation and Counselling

Module 07: Conflict Management

Module 08: Stress Management

Module 09: Time Management

Module 10: Business Environment

Module 11: Ensuring Health and safety at the Workplace

Introduction to The Course

Module 1: Understanding Management and Leadership

Module 2: Leadership Theories

Module 3: Improving Management and Leadership Performance

Module 4: High Performance Teams

Module 5: Motivating Employees

Module 6: Organisational Skills

Module 7: Talent Management

Module 8: Succession Planning

Module 9: Business Process Management

Module 10: Communication Skills

Module 11: Negotiation Techniques

Module 12: Managing Meetings and Giving Feedback

Module 13: Managing Change

Module 14: Time Management

Module 15: Stress Management

Module 16: Emotional Intelligence in Leadership

Module 17: Managing Conflict

Module 18: Dealing with Office Politics

Module 19: Risk Management

Module 20: Corporate Responsibility and Ethics

Module 21:Microsoft Word, Excel, PowerPoint

Course Structure

Critical Definitions

Who is Responsible

Quality Management Principles

Major Changes

Process Approach

Context of the Organization

Quality Objectives

Performance Evaluation

Now What

Helpful Tools

See you soon

Individuals seeking to improve their office and administrative skills.

Project managers and team leaders looking to enhance their project management skills.

Line managers who want to improve their management abilities and understand how to manage staff and resources.

Aspiring leaders who want to develop their leadership and management skills.

Organisations looking to implement the ISO 9001 quality management system.

Individuals seeking to improve their communication and time management skills.

Office Manager

Project Manager

Line Manager

Team Leader

Supervisor

Department Head

CEO or Business Owner