ITIL 4 Specialist: High-Velocity IT: On-Demand

Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT.

Understand the digital product lifecycle in terms of the ITIL operating model.

Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT.

Know how to contribute to achieving value with digital products.

Course Introduction

Introduction to High-Velocity IT

High-Velocity IT Approaches

High-Velocity IT Operating Models Introduction

ITIL Building Blocks for High-Velocity IT

Supporting Models and Concepts for Purpose

Supporting Models and Concepts for People

Supporting Models and Concepts for Progress

High-Velocity IT Objectives and Techniques

Techniques for Valuable Investments

Techniques for Fast Developments

Techniques for Resilient Operations

Techniques for Co-created Value

Techniques for Assured Conformance