Usability Testing

Description

OVERVIEW

Usability Testing

Gain robust techniques for obtaining feedback from end users throughout product design, and learn how to identify new opportunities for design improvement.

Usability testing gives deep and repeatable insights that help prevent unusable products from reaching the marketplace.

What you will learn in this 2 day course

• The role of usability testing in the UX design process
• Usability testing techniques and how to set up a usability test
• Approaches to identify and recruit appropriate test participants
• How to facilitate test sessions and analyze the resulting data
• Methods for turning usability test results into recommendations
• Practice conducting usability testing through hands-on exercises

Is this course right for me?

We assume little awareness of the user experience or usability field. Our courses are appropriate for anyone working in the creation of digital products who wants to learn about the process, tools and techniques to create successful user experiences. The courses are not focused on how to use specific software applications like Figma, Photoshop, or Axure.

Cancellation policy

Things don't always work out! After you register, if something changes and you have to cancel:

• 30 business days prior to the start date the fee is totally refundable minus a 5% administration fee.
• 20 business days prior to the start date is 50% refundable, plus a 5% administration fee.
• 10 business days before training start day, no refund. Acceptance of transfer of dates is at XT collective's discretion and may incur a nominal fee.

We require a minimum of four participants for a course to go ahead. In the unlikely event that we do not attain the minimum class size, we retain the right to cancel the course. If this happens, we will inform participants at least five business days before the course date and either issue a full refund or re-book your course to a later date, if preferred.

CURRICULUM

Usability Testing Course Outline

Use pragmatic usability testing techniques to identify gaps in the experience, understand your users' thinking and make intelligent changes to your designs.

Introduction

• Reasons to conduct usability testing
• Types of usability testing
• Pros and cons of expert vs. user-based usability evaluation
• Fitting usability testing into the design process

Usability testing methods

• Remote testing
• Usability testing software tools
• Formative and summative usability testing
• Avoiding common usability testing mistakes

Conducting test sessions

• Capturing test session data
• Remote usability testing vs. co-located testing
• Testing high fidelity vs. low fidelity prototypes
• Retrospective and automated testing

Analysis and reporting

• Analyzing the test data
• Turning test results into design recommendations
• Cost justifying usability testing
• Standard for reporting usability results

INSTRUCTORS

Leo Poll

President Akendi UK

Technically everything is possible; making it work for people is where the real challenges are. Addressing these challenges from an end-user perspective in a way that makes business sense is what has driven Leo throughout his career. With more than 20 years of experience he is able to bring an ability of strong lateral thinking combined with very broad domain knowledge of applications/markets and technical enablers.

Tedde van Gelderen

President

Tedde infuses Akendi, its services and methodology with his drive to make customer and user experiences go beyond a singular product or service. Experience Thinking starts with the holistic experience customers and users have with an organisation over time, then guides the enabling technologies and content to create intentional experiences. In his view, Experience Thinking should become deeply rooted in an organisation’s creation processes.

Daniel Iaboni, PhD

Chief Experience Officer

Since 2009, Dan has dedicated his career to creating website and interface designs that lead to exceptional experiences between users, their environment, and their tools. In fact, one of Dan’s biggest joys is seeing the software he designed in use in airports around the world. An exceptional listener who is open to new ideas, Dan’s clients marvel at his calm, patient nature and ability to explain complex topics in an accessible way. In his spare time Dan enjoys relaxing with a good history book or board game. Dan has a Doctorate in Systems Design Engineering from the University of Waterloo.

Live virtual training experience

Learn directly from industry experts in an online setting. Live virtual courses allow for a hands-on community experience.

All you need is a computer with internet connection, webcam, microphone and recent browser.

Course:  

Usability Testing

Date:  

21 Sept, 22 Sept 2023 (Starts at: 14:00 in Europe/London)

Type:  

Virtual Course

Price:  

£925 GBP excl. HST (£1045.25 incl. HST)

What is HST? It is the added tax our Canadian office needs to add for courses delivered from Canada.

Course:  

Usability Testing

Date:  

23 Nov, 24 Nov 2023 (Starts at: 14:00 in Europe/London)

Type:  

Virtual Course

Price:  

£925 GBP excl. HST (£1045.25 incl. HST)

What is HST? It is the added tax our Canadian office needs to add for courses delivered from Canada.