Recruitment, Interviewing and Emotional Intelligence

Description

How to use emotional intelligence to conduct solid interviews and hire talent.

What You Will Learn

This highly practical and unique course will take you through a defined process to help make your recruitment as efficient and as effective as possible.

Ways of identifying the behavioural competencies required to be successful in the role are explored so that you can draw up accurate job descriptions and profiles to define your ideal candidate.

The course then investigates through online and offline options for attracting and sourcing candidates.

Planning and structuring the interview is covered along with compiling competency-based questions to test for candidate suitability and how to actively listen to candidates' answers in order that you can review candidates' qualities, attributes and skills against the job criteria.

Communication is vital at all stages of the recruitment process - internally and external - but is often overlooked.

Also, important is avoiding discrimination and ensuring inclusivity at every stage of the process so that you can select the right candidate for the role.

Candidates are humans with hopes, aspirations and choices. Recruiting and interviewing with emotional intelligence recognises this to give everyone a challenging but rewarding experience whatever the outcome.

Recognise ways that emotional intelligence underpins effective recruitment.Describe the structured process for interviewing and selecting quality candidates.Discover how to create a job description and profile to fulfil the requirements of the role to define your ideal candidate.Outline plans to conduct interviews either face-to-face or virtually.Identify different types of questions and which ones to avoid in an interview.Explain and sell the opportunity to interested candidates.Determine how to represent your organisation and ways to answer to candidates’ questions effectively.Evaluate candidates based on interview performance to make quality decisions that reflect your organisation’s values.Consider the needs, values, and emotions of applicants with understanding and empathy.Select talented individuals for your roles with confidence and emotional intelligence.

Description

Conducting a good recruitment interview is hard. It is much harder than people expect, and the process often fails with the wrong type of person hired. They are either a bad fit for the job, or unable to do it. This is a big drain on resources with costs upwards of $75,000.

In order to hire the right people into your organisation, your interview process must be reliable, consistent and fair. However, interviewing is more than just a process. You are looking to hire people with hopes, desires and aspirations for the future. Beyond engaging with the task of interviewing is the understanding of how people engage with the process.

Everyone is busy and is involved working through challenges. Recruitment and selection interviews are part of a two way process. There is no excuse for ignoring this and the fact that you are dealing with people. You are making decisions that could have a major influence on their lives. 

What if emotional intelligence was applied to this fundamental and vitally important process? It’s not hard but it is so easily overlooked.

Recruiting and interviewing is not merely turning the handle of a machine to produce a widget. You are engaging the services of an experience, talented person interested in growing their career.

You also need to effectively work with the emotions of the candidates you are interviewing to give them a good experience that is consistent, fair and well managed leaving them feeling that you have been empathetic and that you have valued their input.

Companies with staff who have higher levels of emotional intelligence have 63% less turnover than companies with lower levels of emotional intelligence.  Emotionally intelligent recruiters are more likely to identify and hire emotionally intelligent candidates faster, resulting in a cohesive, productive, and collaborative work culture.

Who This Course is For

This highly practical course is unusual because it considers emotional intelligence as a fundamental part of recruiting and interviewing. The course provides a step-by-step approach to applying emotional intelligence principles to your recruitment and selection process.

The course will help you to develop your skills in asking questions, listening, preparing interviews and conducting them underpinned with emotional intelligence to support everyone in the process. As a result, it will help you to ensure those that you don't hire feel that they have been understood, treated well and fairly but, more importantly, it will help you to make sure you’re recruiting the very best people into your organisation.

Requirements

 No prior knowledge and experience is needed to benefit from the course.

We all have emotions! You will need an open mind and a willingness to learn about how to consider these in recruitment.

You should have an interest in learning how to apply your intelligence to your emotion and utilise this in recruitment and selection.

Whilst you don't need any experience of recruitment and selection to take this course, you will be eager to build and develop your interviewing skills.

Instructor

Robin Hills

Emotional Intelligence Trainer, Coach and Facilitator

Hi there, my name is Robin Hills and I’m grateful to you for checking out my courses.

If you’re interested in learning about emotional intelligence, I’m here to assure you that you’re in the right place, as I don’t train in any other topic.

With over 40 years’ experience in business, my courses will help you achieve your potential in the workplace - and beyond.

All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.

Over the years I’ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.

I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.

Considering all this, you can be assured you’re in the right place to learn everything you want/need to about emotional intelligence.

Thanks for taking the time to read this.