Applying Emotional Intelligence - Going Beyond The Basics

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Applying Emotional Intelligence - Going Beyond The Basics


How you react and respond to events is governed by your emotional intelligence.   

Taking your emotional intelligence skills to the next level for better performance and more impact.

2.5 Hours 38 Lessons 4 PDFs 1 Interactive Quiz

What You Will Learn

Daniel Goleman’s book Emotional Intelligence - Why it can matter more than IQ became a bestseller in 1995 and has become established as a seminal book on the topic.

Over the next years, people have been saying  “I read this book and love it, but it doesn’t say HOW.  How do you grow and apply emotional intelligence?

This course is designed to answer that question by making emotional intelligence practical and actionable. 

Emotional intelligence is not a theory to know and understand, it’s a process to use - a way of engaging to be smarter with feelings. Using emotional intelligence well helps us to turn emotions into resources so we can all be and do better.

This course goes beyond the basics of emotional intelligence.  We take a deeper dive into emotional intelligence looking at applying the various elements of emotional intelligence in the workplace in more depth. 

The course covers 

  • Emotional Intelligence and your Inner World

  • Emotional Intelligence and your Outer World

  • Emotional Unintelligence - Behaviours that are NOT Emotionally Intelligent

Determine how to work with emotions positively to improve performance.Explore how to practise and learn how to develop emotional intelligence at a deeper level.Discover more ways of how emotional intelligence involves the relationship between your inner world and your outer world.Identify further strategies to use your thinking and your feelings to make quality decisions and build authentic relationships.


How can you build your knowledge and skills around emotional intelligence?

How can you apply and effectively use emotional intelligence in the workplace?

How important is empathy in developing for the future?

Emotional intelligence is the difference that makes the difference.  Being human, you are not going to get it right all the time as you are going to have values, preferences and ways of experiencing life that lead to prejudice and bias.  Awareness of these and working with these is a part of being emotionally intelligent and using empathy well. 

Your emotional intelligence is your responsibility!  How you react and respond to events is governed by your emotional intelligence.  You can work to develop your emotional intelligence, but this is not easy.

Who This Course is For

This course is for anyone who is interested in a deeper understanding of why emotions play an important role in performance and success.

This course will help you change the way you think about yourself and the way you approach potentially challenging situations.

  • Anyone who wants to build upon their understanding of themselves and how to work better with other people.
  • Anyone with an interest in more information about the use and application of emotional intelligence with a business focus.


You should have a basic understanding of emotional intelligence and have a desire to explore its principles beyond the basics.

  • We all have emotions! You will need an open mind and a willingness to learn.
  • A desire to take their emotional intelligence skills beyond the basics.
  • A keenness to understand emotional intelligence at a deeper level.
  • An interest in developing a productive work environment and high performing teams through emotional intelligence.


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Robin Hills

Emotional Intelligence Trainer, Coach and Facilitator

Hi there, my name is Robin Hills and I’m grateful to you for checking out my courses.

If you’re interested in learning about emotional intelligence, I’m here to assure you that you’re in the right place, as I don’t train in any other topic.

With over 40 years’ experience in business, my courses will help you achieve your potential in the workplace - and beyond.

All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.

Over the years I’ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.

I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.

Considering all this, you can be assured you’re in the right place to learn everything you want/need to about emotional intelligence.

Thanks for taking the time to read this.


  • On-Demand Course

About Ei4Change

At Ei4Change, we are highly specialised in training, personal development and coaching with expertise in emotional intelligence, positive psychology and neuroscience. Recognised internationally as specialists in emotional intelligence, Ei4Change tailors blended learning through workshops and coaching offering valuable, accredited online courses, that will create a positive change in your life. We have experience of operating at all levels within organisations to align people with strategy concentrating on enhancing the interpersonal and intrapersonal skills that lead to improvements in performance inside and outside of work. Ei4Change develops emotional intelligence to help companies get alignment and more rewarding engagement from their people. We are not limited to one way of thinking, which empowers us to apply emotional intelligence in broader contexts, sharing ideas and best practice that really work.
Read more about Ei4Change