Applied Emotional Intelligence: The Human Side of Leadership

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Applied Emotional Intelligence: The Human Side of Leadership


Leading people from the heart with understanding, empathy and emotional intelligence.

Leading is not a series of mechanical tasks but a set of human interactions.

Being a human leader with emotional intelligence means being responsible, communicating clearly, keeping promises and having self-awareness.

3.5 Hours 76 Lessons 14 PDFs 3 Interactive Quizzes

What You Will Learn

This leadership course explores the application of emotional intelligence at work as a core underpinning skill of leadership.  Your emotional intelligence helps you to manage your thinking along with your emotions to make authentic decisions and build quality relationships.

Daniel Goleman’s book Emotional Intelligence - Why it can matter more than IQ became a bestseller in 1995 and has become established as a seminal book on the topic.

Over the next years, people have been saying  “I read this book and love it, but it doesn’t say HOW.  How do you grow and apply emotional intelligence?

This course is designed to answer that question by making emotional intelligence practical and actionable and an underpinning component of effective leadership.

Emotional intelligence is not a theory to know and understand, it’s a process to use - a way of engaging to be smarter with feelings. Using emotional intelligence well helps us to turn emotions into resources so we can all be and do better.

Combining some of the most powerful concepts of human behaviour and communication with recent insights into positive psychology and neuroscience, the course will help you to enhance your leadership abilities.

Completing this course, you will be able to

  1. Provide inspiration

  2. Develop others

  3. Lead change

  4. Handle different perspectives

  5. Manage a team

  6. Deal with imposter syndrome so that you feel more confident and good about yourself

By the end of this course,  you will build upon the crucial role you play in your team and in its success by using and applying your emotional intelligence at work as a leader. 

This knowledge will guide both you and your team to new levels of collaboration and engagement.

Recognise how to use emotional intelligence at a deep level to build meaningful relationships.Demonstrate the ability to apply human leadership principles to address personal, social, and ethical implications of climate change.Investigate ways that you are utilising and balancing your energy for maximum efficiency.Explore methods and techniques to effectively express assertive behaviour as a leader at critical times.Distinguish the transactions between ego states and life positions defining how they influence behaviour.

Applied Emotional Intelligence: The Human Side of Leadership

Leading is not a series of mechanical tasks but a set of human interactions.

Leadership is a supremely human activity.  This fact explains why, among all the many demands by leaders, their character means more than education.  We may love and work hard for a leader who knows little about the technical aspects of our work but is a human being who demonstrates high levels of emotional intelligence.  Leaders who are mean-spirited are frustrating and disliked, however great their technical abilities.

The unique challenges that you face are mainly relational focused around the people that you lead.  As a leader you are responsible for generating trust, building authentic relationships and effective teams.  It is vital that you lead by example and inspire excellence in others.  As a leader, your team is looking to you to provide inspiration and motivation to complete their work.

The biggest challenges that leaders face today are

  • Providing inspiration 
  • Developing others
  • Leading change
  • Handling different perspectives
  • Dealing with imposter syndrome
  • Managing a team

Being a human leader with emotional intelligence means being responsible, communicating clearly, keeping promises and having self-awareness.

This emotional intelligence leadership course investigates ways that you can apply emotional intelligence as a leader.  It will be of relevance to you if you are in any leadership position.  

Who This Course is For

This emotional Intelligence course is designed for anyone in a leadership position in an organisation who is interested in improving the emotional climate and becoming a more human leader.

  • You will be in a leadership, management or supervisory role working with teams of people OR you are interested in developing your career.
  • This course will not be of interest to you if you manage processes and tasks with little focus on the people involved or you are responsible for the performance of a team of robots.


This is an advanced course in emotional intelligence, so you should have an understanding of the basic principles of emotional intelligence.

You understand the foundations of emotional intelligence but are keen to practically apply this learning in the workplace.

  • A keen interest in how interactions with other people work and how to build them more effectively as a leader.
  • A willingness to complete the practical activities to grow and develop your emotional intelligence skills.


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Robin Hills

Emotional Intelligence Trainer, Coach and Facilitator

Hi there, my name is Robin Hills and I’m grateful to you for checking out my courses.

If you’re interested in learning about emotional intelligence, I’m here to assure you that you’re in the right place, as I don’t train in any other topic.

With over 40 years’ experience in business, my courses will help you achieve your potential in the workplace - and beyond.

All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.

Over the years I’ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.

I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.

Considering all this, you can be assured you’re in the right place to learn everything you want/need to about emotional intelligence.

Thanks for taking the time to read this.


  • On-Demand Course

About Ei4Change

At Ei4Change, we are highly specialised in training, personal development and coaching with expertise in emotional intelligence, positive psychology and neuroscience. Recognised internationally as specialists in emotional intelligence, Ei4Change tailors blended learning through workshops and coaching offering valuable, accredited online courses, that will create a positive change in your life. We have experience of operating at all levels within organisations to align people with strategy concentrating on enhancing the interpersonal and intrapersonal skills that lead to improvements in performance inside and outside of work. Ei4Change develops emotional intelligence to help companies get alignment and more rewarding engagement from their people. We are not limited to one way of thinking, which empowers us to apply emotional intelligence in broader contexts, sharing ideas and best practice that really work.
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