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3 Courses

How to make an impact in your first 90 days as a new CISO

4.4(5)

By The Security Company (International) Limited

Information on the risks and practical advice to address them TSC's eBooks, whitepapers, and reports cover some of the most important risks in information and cyber security — risks that constantly challenge information and cyber security professionals who work tirelessly to reduce them across their organisations and home users alike.

How to make an impact in your first 90 days as a new CISO
Delivered Online On Demand
FREE

How to make an impact in your first 90 days as a new DPO

4.4(5)

By The Security Company (International) Limited

Information on the risks and practical advice to address them TSC's eBooks, whitepapers, and reports cover some of the most important risks in information and cyber security — risks that constantly challenge information and cyber security professionals who work tirelessly to reduce them across their organisations and home users alike.

How to make an impact in your first 90 days as a new DPO
Delivered Online On Demand
FREE

Creating user onboarding content

By Cherryleaf

Everything you need to know about onboarding customers onto your product -------------------------------------------------------------------------------- Cherryleaf’s elearning course on content for customer onboarding gives you the foundations for onboarding new users in an effective way. The course includes onboarding exercises on a sample application for you to complete and review. WHY ATTEND THIS COURSE? Onboarding new users is something that many organisations need to do, but very few have had any formal training in how to do it. Sometimes, the result is that the information can be unclear and not fit its purpose. Creating them can also take a lot of time, especially if they need to be changed frequently. WHO IS THIS COURSE FOR? This course is for anyone developing software and who needs to develop onboarding content. WHAT WILL I LEARN? * The different ways to guide users – and when to use them * How to set your goals for onboarding * Understanding and mapping the user journey * How to prioritise the key onboarding actions * How to write clearly, even if writing doesn’t come naturally * Confidence in the work you produce TOPICS COVERED * Introduction * What is onboarding? * The different types of onboarding * Why onboard? * Why not onboard? * About the project and exercises * What is your goal? * Who is your target audience? * Information design and learning theory * Designing for the key actions * Onboarding paths * Customer journey mapping * Types of guidance * Writing the content * Software tools for creating and delivering the content * Testing and measuring it works * Maintenance and governance * Checklists * Action plan for your first 90 days DELIVERY FORMAT The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered via the Web in small, manageable modules. With the exercises, each delegate will need to allocate around seven hours to complete the course. OUR EXPERTISE As well as teaching technical communication, we also create end-user documentation, Help, onboarding and UI text for clients. This means every course is based on practical experience of technical communication in today’s environment. YOUR INSTRUCTOR Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. COURSE CURRICULUM First Section * Introduction (7:43) * Project for the exercises * What is onboarding? (3:13) * Why onboard? (12:03) * Why not onboard? (5:06) * What is your goal? (20:08) * Who is your audience? (7:11) * Information Design and learning theories (15:52) * Journey mapping (21:46) * Types of guidance (45:01) * Onboarding outside the product (13:45) * Writing the content (11:24) * Software (23:52) * Measuring (14:29) * Governance (7:17) * Summary (2:41) * Next steps  FREQUENTLY ASKED QUESTIONS When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish. How long do I have access to the course? How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own. What if I am unhappy with the course? We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Creating user onboarding content
Delivered Online On Demand
£118.8

Educators matching "first 90 days"

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Brosna Career Consulting

brosna career consulting

Career Audit We work closely with you to review where you are in your career to date, how you feel about your current status and what options might be available for your next career choice. We will help you assemble a plan for how to move forward. Resilience Coaching We coach you privately to deal better with the stresses and strains of your intense and often pressurised working life. We provide coping strategies and tools to prevent and/or deal with full-on work pressure, uninvited setbacks and to restore and enhance your self-balance and well-being. Career Transition We help you define your next career options and build your distinctive narrative for the jobs market. We proactively support you to source great new job opportunities using contacts, networks and recommended search firms. Finally we prepare you extensively to stand out at short-list interview. Interview Preparation As a stand-alone offering, we will prepare you throughly for job interviews. We will provide you with competence and confidence to stand-out with impact at interview using a range of powerful visual techniques to assist this. We will role play interviews and give honest feedback to improve your interview performance. Onboarding Coaching As a consequence of helping you to secure a new role, we can then coach you to prepare, plan and execute important actions in your first 90 days in your new organisation so as to make a fast and confident start. We do this by intensive and focused coaching dialogues during your early months.

Staff Training Solutions

staff training solutions

86-90 Paul Street London

Staff Training Solutions UK (STS) was established to make it as easy, affordable and enjoyable as possible to access world-class educational resources for the benefit of your business. We are your trusted partner and leading UK provider of innovate, high-quality and up-to-date knowledge on the most critical subjects and specialism. Better staff training means greater employee engagement, improved staff satisfaction and retention, better customer service and enhanced overall performance. STS UK is proud to offer all of this for a fraction of the cost of traditional classroom training. We can help ensure that every member of your staff is empowered with the confidence and capability to carry out their responsibilities. Our exclusive training courses help equip staff with the key knowledge and skills that will enable them to; Contribute to the progress of your overall business and raise service standards; Provide appropriate and reliable services to your clients and customers, boosting the overall image of your business. As a team of dedicated experts with decades of experience in online learning, we know how to both produce, tailor and deliver staff training solutions to suit all learning styles. Our primary goal is to help you help yourself, by providing your employees with the knowledge, resources and confidence to reach their full potential. STS UK is committed to creating an engaging, enjoyable e-learning experience, backed by the most up-to-date materials and ongoing tutor support from start to finish. Whether studying for entry-level certificates or advanced vocational diplomas, we can help bring out the inner-potential of every member of your workforce. It’s what we do - it’s what we’ve always done.