Harpenden

<p>When managers have too many decisions to make, it can have a serious impact on the speed and efficiency of the organisation. When those decisions are commercial ones, the results can wreak havoc with the bottom line.</p><p>Often the problem arises when those below them or in operational areas of the organisation aren't equipped or allowed to make a decision for themselves. Issues get passed back up and that wastes time.</p><p>This programme provides a solution, giving your entire team the skills to:</p><p>And most importantly, they'll be able to do this in line with the broader aims and commercial objectives of the business.</p>By the end of the programme participants will be able to:<ul><li>Fully appreciate the importance of effective decision-making in business</li><li>Use the five-step 'Stop, Think, Act!' decision-making process</li><li>Stop leaping to conclusions</li><li>Really understand the situations and decisions they are dealing with</li><li>Identify good options</li><li>Evaluate those options</li><li>Make decisions and then put them into action</li><li>Apply these tools and techniques to all their decisions in future</li></ul><section>
                    <h3>1 Understanding the business we work in</h3><ul><li>What are the critical factors in our business?</li><li>What is the SWOT analysis for our business?</li></ul> <h3>2 Understanding what decision-making is</h3> <h3>3 Background</h3><ul><li>Culture of 'having to be doing'</li><li>To change things we have to think about it!</li><li>We are paid to make decisions!</li></ul> <h3>4 Recognise the opportunity to make a decision</h3> <h3>5 The 'Stop, Think, Act!' technique</h3> <h3>6 STOP!</h3><ul><li>Recognise the opportunity to make a decision</li><li>Don't leap to conclusions</li><li>Get ready to think</li><li>Initial questions:<ul><li>Is this my decision? (Do I have the authority?)</li><li>Who is this going to affect? (Do they need to be included?)</li><li>When do I need to make the decision? (What's the timeline?)</li></ul></li></ul> <h3>7 THINK!</h3><ul><li>The 3 Cs - making sure we understand the decisions we have to make</li><li>What is the context of this decision?<ul><li>What is the overall situation?</li><li>Why is this decision important?</li><li>What do we need to achieve?</li><li>What will success look like?</li></ul></li><li>Do I have clarity about the decision I need to make?<ul><li>Can I write it down?</li><li>Can I express it clearly in two sentences?</li></ul></li><li>What are the criteria?<ul><li>What are the critical commercial factors that we will use to select our options?</li><li>What will we use to measure the business success?</li></ul></li></ul> <h3>8 ACT!</h3><ul><li>Identifying options</li><li>What data do I need to collect?<ul><li>Issues with today's overload</li><li>Identifying what will help you</li></ul></li><li>Select options<ul><li>How many options?</li><li>Must match your criteria</li><li>Must achieve success</li><li>'Decision compass' exercise</li></ul></li><li>Analyse options<ul><li>Tabular method</li><li>Risk analysis (likelihood <em>v</em> effect)</li><li>Head, heart and gut (is there any organisational history/bias that we are up against?)</li></ul></li><li>Making your decision</li><li>Taking it to action<ul><li>First actions</li><li>Planning how to make it happen</li></ul></li></ul> 


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The In House Training Company

Business Leadership

Organisational Skills

Decision Making

Business Case Development

Strategic Thinking

Management Skills

Commercial decision-making - 'Stop, Think, Act!' (In-House)

Decision Options

job clarity

Change Management 

effective writing

Project Team

Handling Interruptions

Management Style

Conceptual Thinking

Vision

Generative Design

Communication Skills

stability

Project Leadership

Decision Involvement

launch & prelaunch

Decision Factors

Intuition

People Skills

Goal Setting

Attitude

Resilience

team objectives

Decision Assessment

Meetings Management

Influencing Skills

meeting selectivity

'A' Priority Work

willpower

Organisation

Time structure

effective speaking

Employability Skills

using power

Team reviews

foresight

Mentoring

Work practices

influencing others

Personal Productivity

effective reading

Impression management

Chairing Skills

Delegation

Time drivers

strategy

Honesty

People Management

Team Expertise

Innovation

update objectives

Confidence

Ethical Leadership

Diversity

Body Language

negotiation process

Ideas

Social Awareness

reviewing

Coping with stress

corporate innovators

Emotional Intelligence

Leadership Skills

Evaluating change

Information Quality

Spirituality

Project Management

Professional Ethics

Performance Management

Intellect

Global Leadership

energy & drive

Team harmony

Decision Timing

Team discussions

Change Management

participant selection

HR Management

Talent Management

Critical Thinking

human centric

Team Management

meeting preparation

Winning team

job fit

Creative Experiences

Soft Skills

development & testing

Learning Organisation

Analytical Skills

Personal Communication

Team Building

Personal Character

business planning

Leadership role

Time Management

Project Planning

Creative Thinking

Priority work

Skillogy International

1 Courses

Commercial decision-making - 'Stop, Think, Act!' (In-House)

By The In House Training Company

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