LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO
PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to
see how they promote diversity-positive interactions, as well as learn causes
for discriminatory practices and create an action plan for increasing workplace
acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By
discovering your strengths as well as liabilities, you can build on the positive
and move toward minimizing the negative. As a result, you will gain greater
personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become
skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a
positive work environment. Determine and apply steps for getting past prejudice
for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits.
Strategize ways to strengthen relationships and turn negative into positive
interactions.
ATTENDEES WILL BE ABLE TO:
* Discover new ways to “see things differently;”
* Use Emotional Intelligence to strengthen relationships and increase awareness
of self and others;
* Define Diversity and uncover ways in which it is significantly useful in an
organization;
* Develop best practices (rooted in honor and law) to use Diversity in
planning, problem solving, and decision-making);
* Manage conflict through unity, using the organization’s mission, vision,
values, and goals; and
* Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour
interactive virtual class.
REGISTER FOR THIS CLASS AND YOU WILL BE SENT ONLINE LOGIN INSTRUCTIONS PRIOR TO
THE CLASS DATE.
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Improving Communications brought our organization to realize how important our
employees—our people—are to Baystate Dental. By helping us to develop a more
thoughtful and sensitive nature, we now relate better with each other and our
patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental