Name: Level 3 Office Management & Administration (Office Skills) Diploma - CPD Certified
Price: 12 GBP
Availability: InStock

<p><strong>Transform Your Career with Our Comprehensive Business Administration Course</strong></p><p><strong>Boost your career prospects with our all-inclusive Business Administration course. Master admin support, business etiquette, time management, and more!</strong></p><p><strong>Unlock Your Full Potential with Our Business Administration Course</strong></p><p>Are you ready to elevate your career in the world of business administration? Our comprehensive course is designed to equip you with the essential skills and knowledge needed to thrive in any administrative role. With 16 engaging modules, we cover everything from telephone skills to effective planning and scheduling.</p><p><strong>Why Choose Our Course?</strong></p><ol><li><p><strong>A Comprehensive Curriculum</strong>: Our carefully designed course structure ensures that you gain a thorough understanding of the core aspects of administration. The 16 modules cover various topics, including admin support, communication skills, customer service, and more.</p></li><li><p><strong>Tailored for Success</strong>: Learn the ins and outs of representing your boss and company professionally. Our Administration course will teach you how to handle telephone calls, manage diaries, and organise meetings and conferences effectively.</p></li><li><p><strong>Develop Essential Skills</strong>: Master the art of time management, organisational skills, and writing to excel in your role. Our course also covers practical aspects such as record keeping, filing systems, and invoicing.</p></li><li><p><strong>Enhance Your Customer Service</strong>: Learn how to provide top-notch customer service, ensuring a positive experience for both internal and external clients.</p></li><li><p><strong>Stay Ahead in the Competitive Job Market</strong>: Our comprehensive course not only covers the fundamentals of administration but also delves into advanced topics such as effective planning and scheduling. Equip yourself with these in-demand skills to stand out from the competition.</p></li></ol><p><strong>Key Features </strong></p><ul><li>CPD QS Certificate in Business Administration</li><li>Free PDF Certificate</li><li>Lifetime Access</li></ul><p>Don't miss this opportunity to invest in yourself and enhance your career prospects. Enrol in our Certificate in today and unlock your full potential in the world of business administration!</p><p><strong>Course Modules :</strong></p><ul><li><strong>Module 01: </strong>Introduction to Admin Support Assistant</li><li><strong>Module 02:</strong> Business Telephone Skills</li><li><strong>Module 03: </strong>Representing Your Boss and Company</li><li><strong>Module 04:</strong> Business Etiquette</li><li><strong>Module 05:</strong> Mail Services and Shipping</li><li><strong>Module 06: </strong>Travel Arrangements</li><li><strong>Module 07:</strong> Organising Meetings and Conferences</li><li><strong>Module 08: </strong>Diary Management and Note-taking</li><li><strong>Module 09: </strong>Time Management</li><li><strong>Module 10: </strong>Record Keeping and Filing Systems</li><li><strong>Module 11: </strong>Business Writing Skills</li><li><strong>Module 12: </strong>Organisational Skills</li><li><strong>Module 13:</strong> Communication Skills</li><li><strong>Module 14:</strong> Customer Service</li><li><strong>Module 15:</strong> Effective Planning and Scheduling</li><li><strong>Module 16:</strong> Invoicing/Petty Cash</li></ul><p><strong>Learning Outcomes:</strong></p><p>Upon completing a Level 1 Business Administration course, learners can expect to:</p><ol><li>Understand the fundamentals of administration, including office management, communication, and organisation.</li><li>Gain knowledge of essential processes, such as budgeting, project management, and customer service.</li><li>Develop critical problem-solving and decision-making skills.</li><li>Enhance their interpersonal and teamwork abilities.</li><li>Acquire the necessary knowledge to comply with legal, regulatory, and ethical requirements in a setting.</li></ol><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Certificate in Business Administration</strong> course is ideal for individuals who:</p><ol><li>Are new to This world and seek foundational knowledge in administration.</li><li>Currently work in administrative roles and aim to enhance their skills.</li><li>Aspire to advance their career in the administrative or management sectors.</li><li>Own or manage small businesses and desire a better understanding of administration processes.</li></ol><p>Note: This is not a regulated course. To get qualified, you may choose any of the following:</p><ul><li>Level 1 Certificate in Business Administration</li><li>Level 2 Certificate - Business Administration</li><li>Level 2 Certificate in Principles of Business Administration (RQF)</li><li>Level 2 Certificate in Principles of Business Administration (VRQ)</li><li>Level 2 Certificate in Principles of Business and Administration (RQF)</li><li>Level 3 Certificate in Principles of Business (RQF) Administration</li><li>BTEC Business</li><li>Level 2 Diploma in Business Administration</li><li>Level 4 Diploma in Business Administration</li><li>Level 6 Diploma in Business Administration</li><li>Level 2 Diploma in Business Administration (RQF)</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Administrative Assistant: </strong>£16,000 - £22,000</p><p><strong>Office Manager:</strong> £20,000 - £30,000</p><p><strong>Personal Assistant:</strong> £18,000 - £28,000</p><p><strong>Receptionist</strong>: £15,000 - £21,000</p><p><strong>Customer Service Representative</strong>: £16,000 - £24,000</p><p><strong>Data Entry Clerk:</strong> £15,000 - £20,000</p><p><strong>Project Coordinator: </strong>£20,000 - £28,000</p><p><strong>Sales Administrator: </strong>£17,000 - £25,000</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Express

Level 3 Certificate in Business Administration Course

General Admission

<p>Take charge of your career with our Admin, Secretarial &amp; PA course. Learn essential skills like communication, time management, and business writing to excel as a personal assistant, administrator, or receptionist. Enrol today to elevate your administrative support abilities and unlock your potential!</p> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Master business etiquette and communication skills</li><li>Develop organisational skills and effective planning strategies</li><li>Acquire proficiency in diary management and note-taking</li><li>Understand the fundamentals of office administration and reception</li><li>Learn to organise meetings and conferences professionally</li><li>Develop skills in record-keeping, invoicing, and petty cash management</li></ul> <p><strong>Key Highlights</strong></p> <ul> <li>The Quality Licence Scheme ensures that the course you enrolled in, Admin, Secretarial &amp; PA, is of the highest quality.</li><li>It helps you to get recognised by employers easily.</li><li>The endorsed certificate of Admin, Secretarial &amp; PA course will make you stand out from the crowd when applying for jobs during this pandemic.</li><li>The Certificate of Achievement Endorsed by the Quality Licence Scheme has helped thousands of people reach their professional goals and get better jobs.</li></ul> <p><strong>How will QLS boost your worth?</strong></p> <ul> <li>Achieving <strong>Quality Licence Scheme</strong> endorsed certificates can provide you with valued and credible evidence of <strong>your skills and knowledge to potential employers. </strong></li><li>Quality Licence Scheme (QLS) endorsements are awarded to training programmes and courses that <strong>meet high quality standards</strong>, ensuring that your certificate represents <strong>a valuable achievement.</strong></li><li>The stringent assessment process involved in achieving Quality Licence Scheme Endorsed Certificates ensures that you have acquired the <strong>necessary skills and knowledge to excel in your chosen field.</strong></li></ul> <p><strong>Key Benefits</strong></p> <ul> <li>Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Admin, Secretarial &amp; PA Course</li><li>Learning materials of the course contain engaging voiceover and visual elements for your comfort</li><li>Freedom to study at your own pace</li><li>24/7 access to the Admin, Secretarial &amp; PA course materials for 12 months</li><li>Full Tutor support on weekdays (Monday - Friday)</li></ul><p>Our comprehensive Admin, Secretarial &amp; PA course is designed to equip you with the necessary skills to succeed as an administrative support professional. The course is divided into 19 modules, covering everything from basic office administration to customer service and effective planning strategies.</p> <p><strong>Course Curriculum</strong></p> <ul> <li>Module 01 - Introduction to Personal Assistant &amp; Admin Support Assistant</li><li>Module 02 - Introduction to Office Administration</li><li>Module 03 - Skills of an Effective Administrator</li><li>Module 04 - Introduction to Reception and Receptionist</li><li>Module 05 - Business Telephone Skills</li><li>Module 06 - Representing Your Boss and Company</li><li>Module 07 - Business Etiquette</li><li>Module 08 - Mail Services and Shipping</li><li>Module 09 - Travel Arrangements</li><li>Module 10 - Organising Meetings and Conferences</li><li>Module 11 - Diary Management and Note-taking</li><li>Module 12 - Time Management</li><li>Module 13 - Record Keeping and Filing Systems</li><li>Module 14 - Business Writing Skills</li><li>Module 15 - Organisational Skills</li><li>Module 16 - Communication Skills</li><li>Module 17- Customer Service</li><li>Module 18- Effective Planning and Scheduling</li><li>Module 19 - Invoicing/Petty Cash</li></ul> <p><strong>Course Assessment </strong></p> <p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p> <p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p> <p><strong>Certificate of Achievement</strong></p> <p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p> <p>After successfully completing the Admin, Secretarial &amp; PA courses, learners can order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post by paying</p> <ul> <li>Within the UK: £<strong>129</strong></li><li>International: £<strong>129</strong>+ £<strong>10</strong> (postal charge) = £<strong>139</strong></li></ul> <p><strong>CPD Accredited Certificate from One Education</strong></p> <p>After successfully completing this Admin, Secretarial &amp; PA course, you will qualify for the CPD QS accredited certificate from One Education. Certification is available in both PDF &amp; hardcopy format, which can be received by paying -</p> <ul> <li>PDF Certificate: £9</li><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Admin, Secretarial &amp; PA course is ideal for:</p> <ul> <li>Recent graduates looking to start a career in administrative support</li><li>Individuals looking to transition into administrative support roles</li><li>Administrators and personal assistants looking to enhance their skills</li><li>Receptionists looking to improve their communication and business etiquette.</li></ul> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>This Admin, Secretarial &amp; PA course is open to all, with no formal entry requirements.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Upon successful completion of the Course, learners will be equipped with many indispensable skills and have the opportunity to grab.</p> <ul> <li>Receptionist (£15k - £24k per year)</li><li>Personal Assistant (£22k - £40k per year)</li><li>Office Administrator (£18k - £30k per year)</li><li>Executive Assistant (£25k - £50k per year)</li><li>Business Manager (£30k - £60k per year)</li><li>Office Manager (£25k - £45k per year)</li></ul> 
                        </div>

One Education

Admin, Secretarial & PA Diploma Level 7 Course

<p>In today's fast-paced world, mastering <strong>Office Administration Assistant Essentials</strong> is crucial for career success. This Office Administration Assistant Essentials course provides fundamental skills vital for managing office operations efficiently. With the increasing complexity of administrative tasks, employers seek professionals well-versed in Administration to maintain smooth workflow and organization.</p><p>In the UK, job opportunities abound for those with expertise in office administration, with <strong>salaries averaging £22,000 to £25,000 annually</strong>. Learning these essentials opens doors to various industries, including healthcare, finance, and technology, where administrative support is indispensable.</p><p>Moreover, <strong>mastering office administration brings a multitude of advantages</strong>, from enhanced time management and communication skills to proficiency in data management and multitasking. <strong>Individuals equipped with these abilities become invaluable assets in any workplace</strong>, contributing to increased productivity and overall efficiency. As businesses continue to evolve, <strong>the demand for skilled Office Administration Assistant professionals remains steady</strong>, making our Office Administration Assistant Essentials course a strategic investment for a rewarding and stable career path.</p><p><strong>Key Features </strong></p><p>This Office Administration Assistant Essentials Course Includes:</p><ul><li>This Office Administration Assistant Essentials Course is CPD Certified.</li><li>Free Certificate from Reed</li><li>CIQ Approved Office Administration Assistant Essentials Course</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p><strong>Course Curriculum </strong></p><p><strong>Office Administration Assistant Essentials Course:</strong></p><ul><li><strong>Module 01:</strong> Comprehensive Overview of Administration Support Assistant Roles</li><li><strong>Module 02:</strong> Effective Telephone Management and Communication</li><li><strong>Module 03:</strong> Showcasing Leadership and Company Representation</li><li><strong>Module 04:</strong> Essential Business Etiquette Practices</li><li><strong>Module 05:</strong> Business Correspondence and Shipping in a Corporate Setting</li><li><strong>Module 06:</strong> Navigating Business Travel Strategies</li><li><strong>Module 07:</strong> Mastering the Art of Organizing Meetings and Conferences</li><li><strong>Module 08:</strong> Crucial Responsibilities of an Assistant - Diary Management and Note-Taking</li><li><strong>Module 09:</strong> Essential Aspects of Assistance - Time Management Strategies</li><li><strong>Module 10:</strong> Business Record Keeping and Filing Techniques for Assistants</li><li><strong>Module 11:</strong> Proficiency in Business Writing Skills</li><li><strong>Module 12:</strong> Developing Skills for Efficient Work Organisation</li></ul><p><strong>Learning Outcomes </strong></p><p><strong>Office Administration Assistant Essentials course:</strong></p><ul><li><strong>Administrative Proficiency:</strong><br />Acquire comprehensive skills in Office Administration Assistant roles for office environments.</li><li><strong>Effective Communication Mastery:</strong><br />Demonstrate adeptness in telephone management and effective communication within a professional setting.</li><li><strong>Leadership Representation:</strong><br />Showcase leadership qualities and embody the company's values and ethos professionally.</li><li><strong>Business Etiquette Competence:</strong><br />Master essential business etiquette practices to enhance workplace professionalism and credibility.</li><li><strong>Efficient Diary Management:</strong><br />Execute crucial responsibilities, including diary management and effective note-taking techniques.</li><li><strong>Organisational Excellence:</strong><br />Develop efficient organisational skills as a Office Administration Assistant for meetings, time management, and work tasks.</li></ul><p><strong>Certification</strong><br />After completing this <strong>Office Administration Assistant Essentials</strong> course, you will get a free Certificate.<br />Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Office Administration Assistant Essentials <span>1:52:00</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: Comprehensive Overview of Administrative Support Assistant Roles</span>

                                                    <span>06:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>2: Module 02: Effective Telephone Management and Communication</span>

                                                    <span>07:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>3: Module 03: Showcasing Leadership and Company Representation</span>

                                                    <span>12:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>4: Module 04: Essential Business Etiquette Practices</span>

                                                    <span>06:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>5: Module 05: Business Correspondence and Shipping in a Corporate Setting</span>

                                                    <span>09:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>6: Module 06: Navigating Business Travel Strategies</span>

                                                    <span>08:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>7: Module 07: Mastering the Art of Organizing Meetings and Conferences</span>

                                                    <span>10:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>8: Module 08: Crucial Responsibilities of an Assistant - Diary Management</span>

                                                    <span>09:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>9: Module 09: Essential Aspects of Assistance - Time Management Strategies</span>

                                                    <span>13:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>10: Module 10: Business Record Keeping and Filing Techniques for Assistants</span>

                                                    <span>09:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>11: Module 11: Proficiency in Business Writing Skills</span>

                                                    <span>13:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>12: Module 12: Developing Skills for Efficient Work Organisation</span>

                                                    <span>09:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>13: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Office Administration Assistant Essentials course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Office Administration Assistant Essentials. Moreover, this course is ideal for:</p><ul><li>Individuals aspiring to excel in office administration and support roles.</li><li>Employees seeking to enhance communication and leadership skills in an office setting.</li><li>Professionals keen on mastering business etiquette for corporate success.</li><li>Office Administration Assistants looking to refine organisational and time management capabilities.</li><li>Individuals aiming to strengthen business writing skills and efficient work organisation.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no requirements needed to enrol into this Office Administration Assistant Essentials course. We welcome individuals from all backgrounds and levels of experience to enrol into this Office Administration Assistant Essentials course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this Office Administration Assistant Essentials course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Office Administration Assistant Essentials are:</p><ul><li>Administration Assistant</li><li>Executive Secretary</li><li>Office Coordinator</li><li>Business Support Specialist</li><li>Personal Assistant</li><li>Office Manager</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Office Administration Assistant Essentials

<div fr-original-style="" style="box-sizing: border-box;">
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<div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn the Latest Skills | Accredited by CPD | MCQ Based Exam &amp; Tutor Support | Interactive Video Training&nbsp;</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Advanced Diploma in Office Administration is intended for ambitious individuals who are interested in either starting a new career or developing their current administrative position. This course is ideal for you if you&rsquo;re looking to advance in your job.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">People will learn how to use the appropriate administrative tools, procedures, and instructions. Additionally, you will learn how to manage an office, comprehend bookkeeping and payroll, and write reports and letters.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Will You Learn?</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn the basic computer software you need to know to perform at your best on a daily basis</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn organisational, time management and meeting management skills</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn the basic principles of business writing</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Enrich your expertise in MS Word, PowerPoint, and Excel</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn to keep the books in order and proper telephone etiquette</span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What classes are included in this package?</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Earn a digital certificate upon successful completion</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">There are no set schedules, so you can work at your own pace.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">On weekdays, you&rsquo;ll have access to a full-time tutor.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn in a user-friendly, cutting-edge online learning environment.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">High-quality e-learning study materials</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Benefit from instant feedback through mock exams and multiple-choice assessments</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who Should Take This Course?</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course is ideal for those who want to work in administrative support roles in public or private sector organisations or those who wish to improve their managerial and supervisory skills.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career Path</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Training offered by the Advanced Diploma In Office Administration could potentially benefit a range of roles, but would particularly enhance careers in:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Administrator Support Staff</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Personal Assistant</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Receptionist</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Office Administrator</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Secretary</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">HR Personnel</span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Design</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">You are taught through a combination of</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Video lessons</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Online study materials</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Mock exams</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Multiple-choice assessments</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assignment</span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate of Achievement</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for &pound;9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for &pound;15.99, which will reach your doorsteps by post.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only &pound;99. Please note that overseas students may be charged an additional &pound;10 for postage.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Endorsement</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Method of Assessment</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">On successful completion of the Advanced Diploma in Office Administration, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Retake fee</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">If you do not pass the exam first time, you can purchase the Retake Exam for &pound;1.99 and try again.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 01: Introduction to Office Administration&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 02: Skills of an Effective Administrator&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 03: Business Writing Skills&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 04: Communication Skills&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 05: Meeting Management&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 06: Organisational Skills&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 07: Telephone Etiquette&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 08: Negotiation Techniques&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 09: Conflict Management&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 10: Stress Management&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 11: Time Management</li></ul></div></div></div></div></div></div></section></div></div></div>

Janets

Office Skills

Office Management

Office Manager

Office Administration

Advanced Diploma in Office Administration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Administration &amp; Reception (Receptionist) Training - Level 3 Office skills Diploma with Free Certificate </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">According to the UK government&#39;s National Careers Service, there were approximately 2.6 million people employed in different administration as receptionist roles in the UK in 2022. And the average salary for an administrative assistant in the UK is &pound;18,000-&pound;24,000 per year, while a receptionist can expect to earn &pound;15,000-&pound;220,000 per year. Think about these huge opportunities to see yourself in the receptionist position in any office or administration you desire. Keeping this in mind, we have developed this Administration &amp; Reception (Receptionist) Training so that you can take your career one step ahead TODAY.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes of Administration &amp; Reception (Receptionist) Office skills Training</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Learn about the responsibilities of a personal assistant &amp; receptionist.</li><li fr-original-style="" style="box-sizing: border-box;">Administrative responsibilities of a receptionist.</li><li fr-original-style="" style="box-sizing: border-box;">Enhancements to business phone abilities.</li><li fr-original-style="" style="box-sizing: border-box;">Represent your supervisor as well as the company.</li><li fr-original-style="" style="box-sizing: border-box;">Investigate proper business behaviour.</li><li fr-original-style="" style="box-sizing: border-box;">Provide excellent customer service.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Additional Gift with this Administration &amp; Reception (Receptionist) Office skills Training</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: </strong>Time Management in the Workplace</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">course 02: </strong>Minute Taking (Gift)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: </strong>Life Coaching</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Key Features of Administration &amp; Reception (Receptionist) Training:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Accredited</strong></li><li fr-original-style="" style="box-sizing: border-box;">Instant PDF certificate for courses</li><li fr-original-style="" style="box-sizing: border-box;">Fully online, interactive Administration &amp; Reception (Receptionist) Training course with audio voiceover</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Administration &amp; Reception (Receptionist) Training course is intended to provide learners with the information and skills required to flourish their administrative and office skills along with handling reception.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Administration &amp; Reception (Receptionist) Training is a complete guide to learning everything about office administration, which will also teach you the fundamental duties of a receptionist. So, whether you are working in administration as a receptionist or want to improve your skills to boost your receptionist career, you are highly recommended to take this course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Administration &amp; Reception (Receptionist) Office skills Training Curriculum</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The detailed curriculum outline of our Administration &amp; Reception (Receptionist) Office skills Training Course is as follows:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 01</strong>: Administration Support Assistant</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 02</strong>: Personal Assistant</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 03</strong>: Administration &amp; Office skills</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 04</strong>: Skills of an Effective Administrator</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 05</strong>: Administration Receptionist Skills</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 06</strong>: Business Telephone Skills for Admin &amp; Receptionist</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 07:</strong> Representing Your Boss and Company</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 08</strong>: Business Etiquette</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 09:</strong> Mail Services and Shipping</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 10</strong>: Travel Arrangements</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 11:</strong> Organising Meetings and Conferences</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 12</strong>: Diary Management and Note-taking</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 13</strong>: Time Management for Admin &amp; Receptionist</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 14</strong>: Record Keeping and Filing Systems</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 15</strong>: Business Writing Skills</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 16</strong>: Organisational Skills</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 17</strong>: Communication Skills</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 18</strong>: Customer Service &amp; Receptionist Skills</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 19</strong>: Effective Planning and Scheduling</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 20</strong>: Invoicing Petty Cash</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Once you&#39;ve successfully completed your Administration &amp; Reception (Receptionist) Office skills Training course, you will immediately be sent a digital certificate.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Disclaimer:</strong> The CPD approved course is owned by E-Learning<br fr-original-style="" style="box-sizing: border-box;">Solutions Ltd and is distributed under license.</p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        40 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Administration &amp; Reception (Receptionist) Office skills Training is ideal for the following:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Personal Assistant</li><li fr-original-style="" style="box-sizing: border-box;">Executive Personal Assistant</li><li fr-original-style="" style="box-sizing: border-box;">HR Assistant</li><li fr-original-style="" style="box-sizing: border-box;">Administrative Personal Assistant</li><li fr-original-style="" style="box-sizing: border-box;">Medical Receptionist</li><li fr-original-style="" style="box-sizing: border-box;">Office Admin &amp; Receptionist</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learners do not require any prior qualifications to enroll in this Administration &amp; Reception (Receptionist) Training course.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You can explore popular and in-demand careers associated with this Administration &amp; Reception (Receptionist) Training course after completing it. Some job fields you can look into are:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Secretarial Manager</li><li fr-original-style="" style="box-sizing: border-box;">Secretarial Administrator</li><li fr-original-style="" style="box-sizing: border-box;">Admin &amp; Receptionist</li><li fr-original-style="" style="box-sizing: border-box;">Admin Assistant</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">4 Hardcopy Certificates</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is &pound;3.99 each.</p> </div>
        <h4 fr-original-style="" style="box-sizing: border-box;">4 PDF Certificates</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>

                        </div>

Administration

Office Administration & Reception (Receptionist) Skills Training - Level 3 Diploma

NextGen Learning

Office Skills & Productivity

Professional Skills Course (PSC)

Diploma in Management Studies (DMS)

Level 3 Office Management & Administration (Office Skills) Diploma - CPD Certified

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.</p>Overview<p>Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site.</p><p>This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports.  Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10.</p>Prerequisites<p></p><li>Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.</li>  <li>Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.</li>  <li>Installation, configuration, and troubleshooting for Windows-based personal computers.</li>  <li>Basic concepts of public key infrastructure (PKI) security.</li>  <li>Basic understanding of scripting and Windows PowerShell syntax.</li>  <li>Basic understanding of Windows Server roles and services.</li>  <li>Basic understanding of the configuration options for iOS and Android Mobile device platforms.</li><p></p></div><div id="course-pills-2"><h3>1 - Managing computers and mobile devices in the enterprise</h3> <ul> <li>Overview of systems management by using enterprise management solutions</li> <li>Overview of the Configuration Manager architecture</li> <li>Overview of the Configuration Manager administrative tools</li> <li>Tools for monitoring and troubleshooting a Configuration Manager site</li> </ul> <h3>2 - Analyzing data using queries, reports, and CMPivot</h3> <ul> <li>Introduction to queries</li> <li>Configuring SQL Server Reporting Services</li> <li>Analyzing the real-time state of a device by using CMPivot</li> </ul> <h3>3 - Preparing the Configuration Manager management infrastructure</h3> <ul> <li>Configuring site boundaries and boundary groups</li> <li>Configuring resource discovery</li> <li>Organizing resources using device and user collections</li> </ul> <h3>4 - Deploying and managing the Configuration Manager client</h3> <ul> <li>Overview of the Configuration Manager client</li> <li>Deploying the Configuration Manager client</li> <li>Configuring and monitoring client status</li> <li>Managing client settings and performing management operations</li> </ul> <h3>5 - Managing inventory for PCs and applications</h3> <ul> <li>Overview of inventory collection</li> <li>Configuring hardware and software inventory</li> <li>Managing inventory collection</li> <li>Configuring software metering</li> <li>Configuring and managing Asset Intelligence</li> </ul> <h3>6 - Distributing and managing content used for deployments</h3> <ul> <li>Preparing the infrastructure for content management</li> <li>Distributing and managing content on distribution points</li> </ul> <h3>7 - Deploying and managing applications</h3> <ul> <li>Overview of application management</li> <li>Creating applications</li> <li>Deploying applications</li> <li>Managing applications</li> <li>Deploying and managing Windows apps</li> </ul> <h3>8 - Maintaining software updates for managed PCs</h3> <ul> <li>The software updates process</li> <li>Preparing a Configuration Manager site for software updates</li> <li>Managing software updates</li> <li>Configuring automatic deployment rules</li> <li>Monitoring and troubleshooting software updates</li> <li>Enabling third-party updates</li> </ul> <h3>9 - Implementing Defender Protection for managed PCs</h3> <ul> <li>Overview of Endpoint Protection in Configuration Manager</li> <li>Configuring, deploying, and monitoring Endpoint Protection policies</li> <li>Configuring and deploying advanced threat policies</li> <h3>10 - Managing compliance and secure data access</h3> <ul> <li>Overview of Compliance Settings</li> <li>Configuring compliance settings</li> <li>Viewing compliance results</li> <li>Managing resource and data access</li> <h3>11 - Managing operating system deployment</h3> <ul> <li>An overview of operating system deployment</li> <li>Preparing a site for operating system deployment</li> <li>Deploying an operating system</li> <li>Managing Windows as a service</li> <h3>12 - Managing and maintaining a Configuration Manager site</h3> <ul> <li>Configuring role-based administration</li> <li>Configuring Remote Tools</li> <li>Overview of Configuration Manager site maintenance and Management Insights</li> <li>Backing up and recovering a Configuration Manager site</li> <li>Updating the Configuration Manager infrastructure</li> <h3>13 - What?s new in Microsoft Endpoint Configuration Manager</h3> <ul> <li>Whats new in Microsoft Endpoint Manager covering each semi annual release</li> </ul></ul></ul></ul></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Microsoft Certification

Sccm

Microsoft Certified Technology Specialist (MCTS)

Commercial & Contract Management Certification Program (CCM)

IT Manager

Microsoft Certified Trainer (MCT)

55348 Administering Microsoft Endpoint Configuration Manager

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An Introduction to Medical Terminology short course delivered online via Teams, suitable for anyone wishing to learn the basics of terminology. Dates of courses can be seen when clicking &lsquo;register&rsquo; below.</p><p style="color: rgb(103, 106, 108); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(103, 106, 108);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(103, 106, 108); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(103, 106, 108);">Level One &ndash; Introduction to Medical Terminology.</p><blockquote style="color: rgb(103, 106, 108); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);">&ldquo;It&#39;s like a light has just been switched on and I now understand more of what I&#39;m doing!&rdquo; &ndash; Feedback from attendee of Level one course.</blockquote><span style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style="color: rgb(103, 106, 108);">This course is aimed at anyone who requires a knowledge of medical terminology in their role. It is suitable for administrative staff, health care workers, medical secretaries, managers, Allied Health Professionals, essentially anyone who may encounter medical terminology and wishes to develop their medical terminology knowledge further. We also offer sessions to those requiring an overview of medical terminology to support applications to study medicine, veterinary medicine or dentistry.</span><br fr-original-style="" style="box-sizing: border-box;"><br style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><span style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style="color: rgb(103, 106, 108);">We can train between 1-30 learners from any organisation. If you have a specific training request, please speak to us and we can accommodate your needs. We recently trained a group of sign language interpreters who found the training invaluable when working in medical environments.</span><br fr-original-style="" style="box-sizing: border-box;"><br style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><span style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style="color: rgb(103, 106, 108);">The sessions are delivered via Teams (2x 2 hour meetings) so are highly accessible, a webcam and microphone are required although not essential.</span><br fr-original-style="" style="box-sizing: border-box;"><br style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><span style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style="color: rgb(103, 106, 108);">The aim of the course is for learners to develop an understanding of medical terminology in an enjoyable, interactive and informative way so that they are better able to decipher and unravel the mystery of long medical words.</span><br fr-original-style="" style="box-sizing: border-box;"><br style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><span style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style="color: rgb(103, 106, 108);">The course covers the following topics:-</span><p style="color: rgb(103, 106, 108); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><br fr-original-style="" style="box-sizing: border-box;"></p><ul style="color: rgb(103, 106, 108); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><li fr-original-style="" style="box-sizing: border-box;">Basics of medical terminology &ndash; word building</li><li fr-original-style="" style="box-sizing: border-box;">Common Roots, prefixes and suffixes</li><li fr-original-style="" style="box-sizing: border-box;">Anatomy and physiology via a virtual tour of the body</li><li fr-original-style="" style="box-sizing: border-box;">Major bones of the body</li><li fr-original-style="" style="box-sizing: border-box;">Prescription writing and abbreviations</li><li fr-original-style="" style="box-sizing: border-box;">Classification of drugs</li><li fr-original-style="" style="box-sizing: border-box;">Common Abbreviations</li><li fr-original-style="" style="box-sizing: border-box;">Instruments and investigations</li><li fr-original-style="" style="box-sizing: border-box;">Medical Specialities and personnel</li><li fr-original-style="" style="box-sizing: border-box;">Blood tests</li></ul><p style="color: rgb(103, 106, 108); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);">At the end of the course students will have a clear understanding of medical terminology and are encouraged to use their newly learned skills in a series of quizzes and interactive games.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">All attendees are given a Certificate of Attendance and a comprehensive handout.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Many people who attend these courses are keen to develop their skills further and may wish to proceed to the Level Two Intermediate Award in Medical Terminology.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/tpzbsQuaZAY" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"><span class="fr-mk" style="display: none;">&nbsp;</span><span class="fr-mk" style="display: none;">&nbsp;</span></iframe></p><p style="color: rgb(103, 106, 108); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(103, 106, 108);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h1 style="color: rgb(103, 106, 108); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(103, 106, 108);">Medical Terminology Training Courses</h1><p style="color: rgb(174, 174, 174); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(174, 174, 174);"></p><p style="color: rgb(174, 174, 174); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(174, 174, 174);">Established in 2006 and the UK&rsquo;s largest provider of medical terminology training, we offer a range of courses to suit your needs from beginner through to advanced level. &nbsp;Our bespoke courses have been designed to suit the needs of healthcare professionals incorporating relevant terminology and content to directly benefit the workplace.</p><p style="color: rgb(174, 174, 174); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(174, 174, 174);">Click &#39;more course information&#39; below to view further details of each of our courses.&nbsp;</p>

An Introduction to Medical Terminology short course delivered online via Teams, suitable for anyone wishing to learn the basics of terminology. Dates of courses can be seen when clicking ‘register’ below.





Level One – Introduction to Medical Terminology.
“It's like a light has just been switched on and I now understand more of what I'm doing!” – Feedback from attendee of Level one course.
This course is aimed at anyone who requires a knowledge of medical terminology in their role. It is suitable for administrative staff, health care workers, medical secretaries, managers, Allied Health Professionals, essentially anyone who may encounter medical terminology and wishes to develop their medical terminology knowledge further. We also offer sessions to those requiring an overview of medical terminology to support applications to study medicine, veterinary medicine or dentistry.We can train between 1-30 learners from any organisation. If you have a specific training request, please speak to us and we can accommodate your needs. We recently trained a group of sign language interpreters who found the training invaluable when working in medical environments.The sessions are delivered via Teams (2x 2 hour meetings) so are highly accessible, a webcam and microphone are required although not essential.The aim of the course is for learners to develop an understanding of medical terminology in an enjoyable, interactive and informative way so that they are better able to decipher and unravel the mystery of long medical words.The course covers the following topics:-


Basics of medical terminology – word building
Common Roots, prefixes and suffixes
Anatomy and physiology via a virtual tour of the body
Major bones of the body
Prescription writing and abbreviations
Classification of drugs
Common Abbreviations
Instruments and investigations
Medical Specialities and personnel
Blood tests
At the end of the course students will have a clear understanding of medical terminology and are encouraged to use their newly learned skills in a series of quizzes and interactive games.

All attendees are given a Certificate of Attendance and a comprehensive handout.

Many people who attend these courses are keen to develop their skills further and may wish to proceed to the Level Two Intermediate Award in Medical Terminology.







Medical Terminology Training Courses

Established in 2006 and the UK’s largest provider of medical terminology training, we offer a range of courses to suit your needs from beginner through to advanced level. Our bespoke courses have been designed to suit the needs of healthcare professionals incorporating relevant terminology and content to directly benefit the workplace.
Click 'more course information' below to view further details of each of our courses. 

Mediterm Training

Medical Terminology

Medical Terminology Training Courses - Level 1

<p id="isPasted" style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">In this webinar, we will explore the powerful features and benefits of Cademy - the UK&#39;s largest education directory, and the all-in-one platform for hosting education services in-person and online.</span></p><p id="isPasted" style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Join us to:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Gain a comprehensive understanding of what Cademy is and how you can use it.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Discover how Cademy can streamline administrative tasks, saving you time and effort.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Learn effective strategies to leverage Cademy to reach a broader audience of learners.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Explore the various tools and functionalities offered by Cademy to enhance your teaching methods.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Hear success stories from educators who have achieved remarkable results using Cademy.</li><li style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Receive practical tips and best practices for maximizing your impact as an educator through Cademy.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="font-size: 16px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(0, 0, 0);">Don&#39;t miss this opportunity to unlock the potential of Cademy and take your teaching to new heights. Join us for an engaging webinar that will empower you to make a difference in education.</span></p>

In this webinar, we will explore the powerful features and benefits of Cademy - the UK's largest education directory, and the all-in-one platform for hosting education services in-person and online.


Join us to:
Gain a comprehensive understanding of what Cademy is and how you can use it.
Discover how Cademy can streamline administrative tasks, saving you time and effort.
Learn effective strategies to leverage Cademy to reach a broader audience of learners.
Explore the various tools and functionalities offered by Cademy to enhance your teaching methods.
Hear success stories from educators who have achieved remarkable results using Cademy.
Receive practical tips and best practices for maximizing your impact as an educator through Cademy.
Don't miss this opportunity to unlock the potential of Cademy and take your teaching to new heights. Join us for an engaging webinar that will empower you to make a difference in education.

Cademy

Learning & Development

Teaching

Education

Learning

In this webinar, we will explore the powerful features and benefits of Cademy - the UK's largest education directory, and the all-in-one platform for hosting education services in-person and online.

Cademy Demo Webinar: Discover How Cademy Can Help Your Education Business

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This course is for Azure Administrators. The Azure Administrator implements, manages, and monitors identity, governance, storage, compute, and virtual networks in a cloud environment. The Azure Administrator will provision, size, monitor, and adjust resources as appropriate.</p><p></p><p></p><p>This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution.</p><p></p>Prerequisites<p>Successful Azure Administrators start this role with experience in virtualization, networking, identity, and storage. Understanding of on-premises virtualization technologies, including: VMs, virtual networking, and virtual hard disks. Understanding of network configurations, including TCP/IP, Domain Name System (DNS), virtual private networks (VPNs), firewalls, and encryption technologies. Understanding of Active Directory concepts, including users, groups, and role-based access control. Understanding of resilience and disaster recovery, including backup and restore operations.</p></div><div id="course-pills-2"><h3>1 - Configure Microsoft Entra ID</h3> <ul> <li>Describe Microsoft Entra ID benefits and features</li> <li>Describe Microsoft Entra concepts</li> <li>Compare Active Directory Domain Services to Microsoft Entra ID</li> <li>Select Microsoft Entra editions</li> <li>Implement Microsoft Entra join</li> <li>Implement Microsoft Entra self-service password reset</li> </ul> <h3>2 - Configure user and group accounts</h3> <ul> <li>Create user accounts</li> <li>Manage user accounts</li> <li>Create bulk user accounts</li> <li>Create group accounts</li> <li>Create administrative units</li> </ul> <h3>3 - Configure subscriptions</h3> <ul> <li>Identify Azure regions</li> <li>Implement Azure subscriptions</li> <li>Obtain an Azure subscription</li> <li>Identify Azure subscription usage</li> <li>Implement Microsoft Cost Management</li> <li>Apply resource tagging</li> <li>Apply cost savings</li> </ul> <h3>4 - Configure Azure Policy</h3> <ul> <li>Create management groups</li> <li>Implement Azure policies</li> <li>Create Azure policies</li> <li>Create policy definitions</li> <li>Create an initiative definition</li> <li>Scope the initiative definition</li> <li>Determine compliance</li> </ul> <h3>5 - Configure role-based access control</h3> <ul> <li>Implement role-based access control</li> <li>Create a role definition</li> <li>Create a role assignment</li> <li>Compare Azure roles to Microsoft Entra roles</li> <li>Apply role-based access control</li> <li>Review fundamental Azure RBAC roles</li> </ul> <h3>6 - Configure Azure resources with tools</h3> <ul> <li>Use the Azure portal</li> <li>Use Azure Cloud Shell</li> <li>Use Azure PowerShell</li> <li>Use Azure CLI</li> </ul> <h3>7 - Use Azure Resource Manager</h3> <ul> <li>Review Azure Resource Manager benefits</li> <li>Review Azure resource terminology</li> <li>Create resource groups</li> <li>Create Azure Resource Manager locks</li> <li>Reorganize Azure resources</li> <li>Remove resources and resource groups</li> <li>Determine resource limits</li> </ul> <h3>8 - Configure resources with Azure Resource Manager templates</h3> <ul> <li>Review Azure Resource Manager template advantages</li> <li>Explore the Azure Resource Manager template schema</li> <li>Explore the Azure Resource Manager template parameters</li> <li>Consider Bicep templates</li> <li>Review QuickStart templates</li> </ul> <h3>9 - Configure virtual networks</h3> <ul> <li>Plan virtual networks</li> <li>Create subnets</li> <li>Create virtual networks</li> <li>Plan IP addressing</li> <li>Create public IP addressing</li> <li>Associate public IP addresses</li> <li>Allocate or assign private IP addresses</li> </ul> <h3>10 - Configure network security groups</h3> <ul> <li>Implement network security groups</li> <li>Determine network security group rules</li> <li>Determine network security group effective rules</li> <li>Create network security group rules</li> <li>Implement application security groups</li> </ul> <h3>11 - Configure Azure DNS</h3> <ul> <li>Identify domains and custom domains</li> <li>Verify custom domain names</li> <li>Create Azure DNS zones</li> <li>Delegate DNS domains</li> <li>Add DNS record sets</li> <li>Plan for Azure Private DNS zones</li> <li>Review Azure Private DNS zone scenarios</li> </ul> <h3>12 - Configure Azure Virtual Network peering</h3> <ul> <li>Determine Azure Virtual Network peering uses</li> <li>Determine gateway transit and connectivity</li> <li>Create virtual network peering</li> <li>Extend peering with user-defined routes and service chaining</li> </ul> <h3>13 - Configure network routing and endpoints</h3> <ul> <li>Review system routes</li> <li>Identify user-defined routes</li> <li>Determine service endpoint uses</li> <li>Determine service endpoint services</li> <li>Identify private link uses</li> </ul> <h3>14 - Configure Azure Load Balancer</h3> <ul> <li>Determine Azure Load Balancer uses</li> <li>Implement a public load balancer</li> <li>Implement an internal load balancer</li> <li>Determine load balancer SKUs</li> <li>Create back-end pools</li> <li>Create health probes</li> <li>Create load balancer rules</li> </ul> <h3>15 - Configure Azure Application Gateway</h3> <ul> <li>Implement Azure Application Gateway</li> <li>Determine Azure Application Gateway routing</li> <li>Configure Azure Application Gateway components</li> </ul> <h3>16 - Configure storage accounts</h3> <ul> <li>Implement Azure Storage</li> <li>Explore Azure Storage services</li> <li>Determine storage account types</li> <li>Determine replication strategies</li> <li>Access storage</li> <li>Secure storage endpoints</li> </ul> <h3>17 - Configure Azure Blob Storage</h3> <ul> <li>Implement Azure Blob Storage</li> <li>Create blob containers</li> <li>Assign blob access tiers</li> <li>Add blob lifecycle management rules</li> <li>Determine blob object replication</li> <li>Upload blobs</li> <li>Determine Blob Storage pricing</li> </ul> <h3>18 - Configure Azure Storage security</h3> <ul> <li>Review Azure Storage security strategies</li> <li>Create shared access signatures</li> <li>Identify URI and SAS parameters</li> <li>Determine Azure Storage encryption</li> <li>Create customer-managed keys</li> <li>Apply Azure Storage security best practices</li> </ul> <h3>19 - Configure Azure Files and Azure File Sync</h3> <ul> <li>Compare storage for file shares and blob data</li> <li>Manage Azure file shares</li> <li>Create file share snapshots</li> <li>Implement Azure File Sync</li> <li>Identify Azure File Sync components</li> <li>Deploy Azure File Sync</li> </ul> <h3>20 - Configure Azure Storage with tools</h3> <ul> <li>Use Azure Storage Explorer</li> <li>Use the Azure Import/Export service</li> <li>Use the WAImportExport tool</li> <li>Use the AzCopy tool</li> </ul> <h3>21 - Configure virtual machines</h3> <ul> <li>Review cloud services responsibilities</li> <li>Plan virtual machines</li> <li>Determine virtual machine sizing</li> <li>Determine virtual machine storage</li> <li>Create virtual machines in the Azure portal</li> <li>Connect to virtual machines</li> </ul> <h3>22 - Configure virtual machine availability</h3> <ul> <li>Plan for maintenance and downtime</li> <li>Create availability sets</li> <li>Review update domains and fault domains</li> <li>Review availability zones</li> <li>Compare vertical and horizontal scaling</li> <li>Implement Azure Virtual Machine Scale Sets</li> <li>Create Virtual Machine Scale Sets</li> <li>Implement autoscale</li> <li>Configure autoscale</li> </ul> <h3>23 - Configure Azure App Service plans</h3> <ul> <li>Implement Azure App Service plans</li> <li>Determine Azure App Service plan pricing</li> <li>Scale up and scale out Azure App Service</li> <li>Configure Azure App Service autoscale</li> </ul> <h3>24 - Configure Azure App Service</h3> <ul> <li>Implement Azure App Service</li> <li>Create an app with App Service</li> <li>Explore continuous integration and deployment</li> <li>Create deployment slots</li> <li>Add deployment slots</li> <li>Secure your App Service app</li> <li>Create custom domain names</li> <li>Back up and restore your App Service app</li> <li>Use Azure Application Insights</li> </ul> <h3>25 - Configure Azure Container Instances</h3> <ul> <li>Compare containers to virtual machines</li> <li>Review Azure Container Instances</li> <li>Implement container groups</li> <li>Review the Docker platform</li> </ul> <h3>26 - Configure file and folder backups</h3> <ul> <li>Describe Azure Backup benefits</li> <li>Implement Backup Center for Azure Backup</li> <li>Configure Azure Recovery Services vault backup options</li> <li>Use the Microsoft Azure Recovery Services (MARS) agent</li> <li>Configure on-premises file and folder backups</li> </ul> <h3>27 - Configure virtual machine backups</h3> <ul> <li>Explore options to protect virtual machine data</li> <li>Create virtual machine snapshots in Azure Backup</li> <li>Set up Azure Recovery Services vault backup options</li> <li>Back up your virtual machines</li> <li>Restore your virtual machines</li> <li>Implement System Center DPM and Azure Backup Server</li> <li>Compare the MARS agent and Azure Backup Server</li> <li>Implement soft delete for your virtual machines</li> <li>Implement Azure Site Recovery</li> </ul> <h3>28 - Configure Azure Monitor</h3> <ul> <li>Describe Azure Monitor key capabilities</li> <li>Describe Azure Monitor components</li> <li>Define metrics and logs</li> <li>Identify monitoring data and tiers</li> <li>Describe activity log events</li> <li>Query the activity log</li> </ul> <h3>29 - Configure Azure alerts</h3> <ul> <li>Describe Azure Monitor alerts</li> <li>Manage Azure Monitor alerts</li> <li>Create alert rules</li> <li>Create action groups</li> </ul> <h3>30 - Configure Log Analytics</h3> <ul> <li>Determine Log Analytics uses</li> <li>Create a Log Analytics workspace</li> <li>Create Kusto (KQL) queries</li> <li>Structure Log Analytics queries</li> </ul> <h3>31 - Configure Network Watcher</h3> <ul> <li>Describe Azure Network Watcher features</li> <li>Review IP flow verify diagnostics</li> <li>Review next hop diagnostics</li> <li>Visualize the network topology</li> </ul></div>

Microsoft AZ-900

Microsoft Virtual Academy (MVA)

Microsoft AZ-104

Microsoft Azure

Microsoft AZ-303

Microsoft AZ-700

AZ-104T00 Microsoft Azure Administrator

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			<p>Excellent organisational skills can prove advantageous in many areas of life, including personal and professional areas. Getting Organized can enhance a person's general productivity, project management, and can also have an impact on his memory and recognition skills. These skills cannot be gained overnight - it will take a lot of hard work and practice. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organised. This course will supply you the necessary tools for developing better Organizational Skills. Through this course, you will confront improved productivity, greater management, and an overall improvement in professional growth. Every day people waste infinite amounts of time looking for items. So stop looking for those precious items, and start knowing where they are by getting organised.</p>
<h3><b>Course Highlights</b></h3>
<p><b>Administrative Skills Developing Diploma</b><span> is an award winning and the best selling </span><b></b><span> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</span></p>
<p><span>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed </span><b>Administrative Skills Developing Diploma</b><span> into </span><b>13</b><span> modules for teaching you everything you need to become successful in this profession.</span></p>
<p><span>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just </span><b>11 hours, 40 minutes</b><span> hours and it is also possible to study at your own pace.</span></p>
<p><span>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</span></p>
<p><span>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</span></p>
<h3><b>Why You Should Choose</b><b> Administrative Skills Developing Diploma</b></h3>
<ul>
<li><span>Lifetime access to the course</span></li>
<li><span>No hidden fees or exam charges</span></li>
<li><span>CPD Accredited certification on successful completion</span></li>
<li><span>Full Tutor support on weekdays (Monday - Friday)</span></li>
<li><span>Efficient exam system, assessment and instant results</span></li>
<li><span>Download Printable PDF certificate immediately after completion</span></li>
<li><span>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</span></li>
<li><span>Improve your chance of gaining professional skills and better earning potential.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Administrative Skills Developing Diploma </b><span>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Administrative Skills Developing Diploma</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. </span></p><table>				<tbody><tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Two - Remove the Clutter</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Three - Prioritize</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Four - Scheduling Your Time</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Module Five - To Do Lists</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Module Six - Paper and Paperless Storage</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Seven - Organization in Your Work Area</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Tools to Fight Procrastination</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Nine - Organizing Your Inbox</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Ten - Avoid the Causes of Disorganization</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Discipline is the Key to Stay Organized</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
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					<td colspan="4">Activities</td>
				</tr>
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					<td><i></i></td>
					<td>Administrative Skills Developing Diploma- Activities</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam-  Administrative Skills Developing Diploma</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam-  Administrative Skills Developing Diploma</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table>

iStudy UK

Organisational Skills

Administrative Skills Developing Diploma

<p><strong>Are you looking to improve your current abilities or make a career move? Our unique Hotel Management &amp; Administrative Skills Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Hotel online training course.</strong></p><p>Students can expect to complete this Hotel Management &amp; Administrative Skills training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course.</p><p>This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course.</p><p>With this comprehensive course, you can achieve your dreams and train for your ideal career. The provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The covers everything you need in order to progress in your chosen career.</p><p>Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program.</p> <p>The Hotel Management &amp; Administrative Skills course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you.</p><p>Start your learning journey with this course straight away and take a step forward in securing a better future!</p><p><strong>Why should you choose this course with Academy for Health &amp; Fitness?</strong></p><ul><li>Opportunity to earn a certificate accredited by<strong> CPD </strong>after completing this course</li><li><strong>Student ID </strong>card with amazing discounts - completely for <strong> FREE!</strong> (£10 postal charges will be applicable for international delivery)</li><li>Globally accepted standard structured lesson planning</li><li>Innovative and engaging contents and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete this program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul><p><strong>Curriculum of this Course:</strong></p><p>Our course consists of the following learning modules:</p><p><strong>Introduction to the Course</strong></p><ul><li>Course Objectives</li></ul><p><strong>Module 01: An Overview of Hotel Reception</strong></p><ul><li>Customer Service Duties</li><li>Financial Duties</li><li>Overlap with Concierge</li><li>Required Skills</li><li>Promotion Potential</li><li>Essential Skills for a Receptionist</li><li>Hotel Receptionist Training</li><li>Basic Training</li><li>Technology Training</li><li>Other Duties</li><li>Length of Training</li><li>Become a Successful Hotel Receptionist</li><li>Learning About the Role</li><li>Gaining Experience</li><li>Finding a Job</li><li>Career Path</li><li>Ideal Skills</li><li>Working Hours, Patterns and Environment</li><li>Career Path and Progression</li></ul><p><strong>Module 02: Hotel Reception Standard Procedures</strong></p><ul><li>Standard Operating Procedures</li><li>Most Common Tasks in The Hotel Reception</li><li>Guest Registration and Check in Process</li><li>Email Bookings</li><li>Pre-Arrival Checks</li></ul><p><strong>Module 03: Customer Service in Hotel Reception</strong></p><ul><li>Customer Service</li><li>High Quality Customer Service</li></ul><p><strong>Module 04: Communication Skills Required for Hotel Reception</strong></p><ul><li>The Importance of Effective Communication</li><li>Verbal Communication</li><li>Visual Communication</li><li>Benefits of Effective Communication in the Hotel Industry</li><li>Conduct Staff Training</li><li>Results of Great Communication Skills</li><li>Importance of Front Office Communication</li><li>Interdepartmental Communication</li><li>Switchboard Operators</li><li>Do's and Don'ts of Hotel Communication</li><li>Essential Attributes of Front Office Staff</li><li>Effective Speaking</li><li>The Effect of Breath on Voice and Speech</li><li>Vocal Production</li></ul><p><strong>Module 05: Telephone Handling in a Hotel</strong></p><ul><li>Call Handling</li><li>Greeting the Call</li><li>Blind Transfer</li><li>Reservation Enquiries</li><li>Ending the Call</li><li>For Reservations</li><li>For General Enquiries</li><li>Build Telephone Skills for Telephone Operators</li><li>Telephone Systems for Hotels</li><li>An Intelligent, Affordable Phone System for Your Hotel</li><li>Enhancing Your Guests' Experience</li><li>Supporting Different Users</li><li>Drive Down Voice and Data Costs</li><li>Increasing Your Revenue</li></ul><p><strong>Module 06: How to Handle Difficult Hotel Guests</strong></p><ul><li>Dealing with Stressful Situations</li><li>Dealing with the Noise Issue</li><li>Patience Is the Key</li><li>How to Deal with An Angry Hotel Customer</li><li>Follow Up</li><li>The Bottom Line</li></ul><p><strong>Module 07: Administrative Skills as a Hotel Receptionist</strong></p><ul><li>Skills</li><li>Why Organizational Skills Are Important</li></ul><p><strong>Module 08: Computer Skills and Programs</strong></p><ul><li>Top Computer Skills</li></ul><p><strong>Module 09: Brand Standards in the Hospitality World</strong></p><ul><li>Introduction to Branding in the Hospitality Industry</li><li>The Importance of Branding to Your Hospitality Business</li><li>Building Your Brand</li><li>Target Whom You Want to Serve</li><li>Give Customers a Great Experience at Every Point of Contact</li></ul><p><strong>Module 10: Being a Team Player: Working with Other Hotel Departments</strong></p><ul><li>Important Aspects to Encourage Teamwork in Hospitality</li><li>Qualities that Make a Good Team Player Great</li><li>Characteristics of a Great Team Player</li></ul><p><strong>Module 11: Safety and Security in the Hotel</strong></p><ul><li>Use Intelligent Access Control Systems</li><li>Move to Mobile Keys</li><li>Install Advanced Surveillance Technology</li><li>Train Employees to Know Safety Procedures</li><li>Keep Your Guests Informed</li><li>Tighten Cyber Security</li><li>Some Ways to Help Boost Hotel Security for Guests and Employees</li><li>Safety and Security of Guests, Employees and Assets</li><li>Bomb Threat Security</li><li>Safety and Security Measures for Women Hotel Guests</li><li>Safety Issues</li><li>Fire in Hotel</li></ul><p><strong>Module 12: Sales and Marketing as a Hotel Receptionist</strong></p><ul><li>Selling Techniques</li><li>Brainstorming areas for promotion</li><li>Sales Skills</li><li>Tools for Marketing Your Hospitality Business</li></ul><p><strong>Module 13: Dressing the Part: Creating the Professional Look in Hospitality</strong></p><ul><li>Dressing for a Hospitality Job</li><li>What to Wear for a Restaurant Job</li><li>What to Wear for a Hotel Job</li><li>What to Wear for a Resort or Spa Job</li><li>What to Wear to a Hospitality Interview</li></ul><p><strong>Module 14: Keeping Stress Under Control on the Job</strong></p><ul><li>Stress in the Workplace</li><li>When is Workplace Stress Too Much?</li><li>How Managers or Employers Can Reduce Stress at Work</li></ul><p><strong>Module 15: Legal Issues in Hospitality</strong></p><ul><li>Hotels Laws UK</li><li>Importance of Knowledge of Laws in The Hospitality Industry</li><li>How OSHA Regulations Affect the Hotel Business</li></ul><p><strong>Module 16: The Future for Hotel Receptionists</strong></p><ul><li>The Role of the Hotel Receptionist</li><li>Skills of a Good Receptionist</li></ul><p><strong>Assessment Process</strong></p><p>Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course.</p><p><strong>Show off Your New Skills With a Certification of Completion</strong></p><p>The learners have to successfully complete the assessment of this course to achieve the <strong>CPD</strong> accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Is This Hotel Management &amp; Administrative Skills Course Right for You?</strong></p><p>This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter.</p><p>This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no previous knowledge requirements for the Hotel Management &amp; Administrative Skills program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p><p>Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Hotel Management &amp; Administrative Skills course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.</p>
                        </div>

Academy for Health and Fitness

Hotel Management & Administrative Skills

<p><strong>The Office &amp; Administrative Skills Training course is the best way for you to gain deep insight and knowledge of this topic. You will learn from industry experts and obtain a professional certificate after completing the course. Enrol now for a limited-time discounted price.</strong></p><p>Like all the courses of One Education, this Office &amp; Administrative Skills Training course too is designed with the utmost attention and thorough research. All the topics are broken down into easy to understand bite-sized modules that help our learners to understand each lesson very quickly.</p><p>We don't just provide courses at One Education; we provide a rich learning experience. After purchasing a course from One Education, you get complete 1-year access with tutor support.</p><p>Our expert instructors are always available to answer all your questions and make your learning experience exquisite.</p><p><strong>Why People Love And Enrol In This Course From One Education</strong></p><ul><li>24/7 access to the course for 12 months</li><li>Study at your own pace</li><li>Full Tutor support on weekdays (Monday - Friday)</li><li>Efficient assessment and instant results</li></ul><p>Here at One Education, we put our heart and soul into every single course we design. We make sure that all our courses are designed and developed by industry experts. We aim always to provide value to our learners with quality courses.</p><p>Our learners are our top priority, and you as a learner will gain tremendous knowledge and skill on this topic from this Office &amp; Administrative Skills Training.</p><p>The certification that you will receive upon completing this course will help to boost your resume and will help you stand out among your peers in the competitive job market.Our course will help you get employed in the relevant field and advance your career. Enjoy this expertly made course from One Education. <strong>Enrol now!</strong></p><p><strong>Course Curriculum</strong></p><p>This course is designed with the following modules:</p><p><strong>Module 1: Personal Assistant</strong></p><ul><li>Working with Your Manager</li><li>Administrative Soft Skills</li><li>Effective Time Management</li><li>Meeting Management</li><li>Tools of the Trade</li><li>Being an Effective Gatekeeper</li><li>Organizational Skills</li><li>Confidentiality Guidelines</li><li>Special Tasks</li></ul><p><strong>Module 2: Admin Support</strong></p><ul><li>Getting Organized</li><li>Managing Time</li><li>Getting It All Done On Time</li><li>Special Tasks</li><li>Verbal Communication Skills</li><li>Non-Verbal Communication Skills</li><li>Empowering Yourself</li><li>The Team of Two</li><li>Taking Care of Yourself</li></ul><p><strong>Module 3: Administrative Management</strong></p><ul><li>Why Your Office Needs Administrative Procedures</li><li>Gathering the Right Tools</li><li>Identifying Procedures to Include</li><li>Top Five Procedures to Record</li><li>What to Include in Your Binder</li><li>Organizing Your Binder</li><li>What Not to Include in the Procedure Guide</li><li>Share Office Procedure Guide</li><li>Successfully Executing the Guide</li></ul><p><strong>Module 4: Organisational Skills</strong></p><ul><li>Remove the Clutter</li><li>Prioritize</li><li>Scheduling Your Time</li><li>To-Do Lists</li><li>Paper and Paperless Storage</li><li>Organization in Your Work Area</li><li>Tools to Fight Procrastination</li><li>Organizing Your Inbox</li><li>Avoid the Causes of Disorganization</li><li>Discipline is the Key to Stay Organized</li></ul><p><strong>Module 5: Telephone Etiquette</strong></p><ul><li>Aspects of Phone Etiquette</li><li>Using Proper Phone Language</li><li>Eliminate Phone Distractions</li><li>Inbound Calls</li><li>Outbound Calls</li><li>Handling Rude or Angry Callers</li><li>Handling Interoffice Calls</li><li>Methods of Training Employees</li><li>Correcting Poor Telephone Etiquette</li></ul><p><strong>Module 6: Business Writing</strong></p><ul><li>Working with Words</li><li>Constructing Sentences</li><li>Creating Paragraphs</li><li>Writing Meeting Agendas</li><li>Writing E-mails</li><li>Writing Business Letters</li><li>Writing Proposals</li><li>Writing Reports</li><li>Other Types of Documents</li><li>Proofreading and Finishing</li></ul><p><strong>Module 7: Time Management</strong></p><ul><li>Setting SMART Goals</li><li>Prioritizing Your Time</li><li>Planning Wisely</li><li>Tackling Procrastination</li><li>Crisis Management</li><li>Organizing Your Workspace</li><li>Delegating Made Easy</li><li>Setting a Ritual</li><li>Meeting Management</li><li>Alternatives to Meetings</li></ul><p><strong>Module 8: Body Language and Effective Communication</strong></p><ul><li>Communicating with Body Language</li><li>Reading Body Language</li><li>Body Language Mistakes</li><li>Gender Differences</li><li>Nonverbal Communication</li><li>Facial Expressions</li><li>Body Language in Business</li><li>Lying and Body Language</li><li>Improve Your Body Language</li><li>Matching Your Words to Your Movement</li></ul><p><strong>Module 9: Meeting Management</strong></p><ul><li>Planning and Preparing</li><li>Setting up the Meeting Space</li><li>Electronic Options</li><li>Meeting Roles and Responsibilities</li><li>Chairing a Meeting</li><li>Dealing with Disruptions</li><li>Taking Minutes</li><li>Making the Most of Your Meeting</li></ul><p><strong>Module 10: Microsoft Excel</strong></p><ul><li>Navigate the Excel User Interface</li><li>Use Excel Commands</li><li>Create and Save a Basic Workbook</li><li>Enter Cell Data</li><li>Use Excel Help</li><li>Create Worksheet Formulas</li><li>Insert Functions</li><li>Reuse Formulas and Functions</li><li>Insert, Delete, and Adjust Cells, Columns, and Rows</li><li>Search for and Replace Data</li><li>Use Proofing and Research Tools</li><li>Apply Text Formats</li><li>Apply Number Format</li><li>Align Cell Contents</li><li>Apply Styles and Themes</li><li>Apply Basic Conditional Formatting</li><li>Create and Use Templates</li><li>Preview and Print a Workbook</li><li>Set Up the Page Layout</li><li>Configure Headers and Footers</li><li>Manage Worksheets</li><li>Manage Workbook and Worksheet Views</li><li>Manage Workbook Properties</li></ul><p><strong>Module 11: PowerPoint Basic</strong></p><ul><li>Customize the User Interface</li><li>Set PowerPoint 2016 Options</li><li>Modify Slide Masters and Slide Layouts</li><li>Add Headers and Footers</li><li>Modify the Notes Master and the Handout Master</li><li>Create SmartArt</li><li>Modify SmartArt</li><li>Write Math Equations</li><li>Add Audio to a Presentation</li><li>Add Video to a Presentation</li><li>Customize Animations and Transitions</li><li>Review a Presentation</li><li>Store and Share Presentations on the Web</li><li>Annotate a Presentation</li><li>Set Up a Slide Show</li><li>Create a Custom Slide Show</li><li>Add Hyperlinks and Action Buttons</li><li>Record a Presentation</li><li>Secure a Presentation</li><li>Broadcast a Slide Show</li><li>Create a Video or a CD</li></ul><p><strong>Method of Assessment</strong></p><p>To assess your learning of this office administration skills course, you have to participate in an automated multiple-choice question exam. Upon successful completion, you'll be qualified for certificates on Office &amp; Administrative Skills Training.</p><p>Also, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Anyone interested in this topic</li><li>People already working in this field and want to polish their knowledge and skill.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific prerequisites to enrol in this Office &amp; Administrative Skills Training. Anyone and everyone can take this course.</p><p>This is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home!</p><p>All you need is a passion for learning, literacy, and to be over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Office &amp; Administrative Skills Training will help you procure a job in the relevant field and will allow you to advance your career. Many job roles will be available for you to explore after completing this course. This course also increases your competency to be eligible for promotions at work.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £9
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div> <p><strong>CPD Accredited Certification from One Education</strong></p><ul><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul> </div>

                        </div>

Office & Administrative Skills Course

Business Administration

Business Admin

Administrative Skills Training Bundle

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This four-day course is intended for Windows Server Hybrid Administrators who have experience working with Windows Server and want to extend the capabilities of their on-premises environments by combining on-premises and hybrid technologies. Windows Server Hybrid Administrators implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment.</p><p></p><p></p><p>This course teaches IT Professionals how to manage core Windows Server workloads and services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment.</p><p></p>Prerequisites<p></p><li>Experience with managing Windows Server operating system and Windows Server workloads in on-premises scenarios, including AD DS, DNS, DFS, Hyper-V, and File and Storage Services  </li><li>Experience with common Windows Server management tools (implied in the first prerequisite).  </li><li>Basic knowledge of core Microsoft compute, storage, networking, and virtualization technologies (implied in the first prerequisite).  </li><li>Experience and an understanding of core networking technologies such as IP addressing, name resolution, and Dynamic Host Configuration Protocol (DHCP)  </li><li>Experience working with and an understanding of Microsoft Hyper-V and basic server virtualization concepts  </li><li>Basic experience with implementing and managing IaaS services in Microsoft Azure  </li><li>Basic knowledge of Azure Active Directory  </li><li>Experience working hands-on with Windows client operating systems such as Windows 10 or Windows 11  </li><li>Basic experience with Windows PowerShell<p></p></li></div><div id="course-pills-2"><h3>1 - Introduction to AD DS</h3> <ul> <li>Define AD DS</li> <li>Define users, groups, and computers</li> <li>Define AD DS forests and domains</li> <li>Define OUs</li> <li>Manage objects and their properties in AD DS</li> </ul> <h3>2 - Manage AD DS domain controllers and FSMO roles</h3> <ul> <li>Deploy AD DS domain controllers</li> <li>Maintain AD DS domain controllers</li> <li>Manage the AD DS Global Catalog role</li> <li>Manage AD DS operations masters</li> <li>Manage AD DS schema</li> </ul> <h3>3 - Implement Group Policy Objects</h3> <ul> <li>Define GPOs</li> <li>Implement GPO scope and inheritance</li> <li>Define domain-based GPOs</li> <li>Create and configure a domain-based GPO</li> <li>Define GPO storage</li> <li>Define administrative templates</li> </ul> <h3>4 - Manage advanced features of AD DS</h3> <ul> <li>Create trust relationships</li> <li>Implement ESAE forests</li> <li>Monitor and troubleshoot AD DS</li> <li>Create custom AD DS partitions</li> </ul> <h3>5 - Implement hybrid identity with Windows Server</h3> <ul> <li>Select a Microsoft Entra integration model</li> <li>Plan for Microsoft Entra integration</li> <li>Prepare on-premises Active Directory for directory synchronization</li> <li>Install and configure directory synchronization with Microsoft Entra Connect</li> <li>Implement Seamless Single Sign-On</li> <li>Enable Microsoft Entra login in for Windows VM in Azure</li> <li>Describe Microsoft Entra Domain Services</li> <li>Implement and configure Microsoft Entra Domain Services</li> <li>Manage Windows Server 2019 in a Microsoft Entra Domain Services environment</li> <li>Create and configure a Microsoft Entra Domain Services instance</li> <li>Join a Windows Server VM to a managed domain</li> </ul> <h3>6 - Deploy and manage Azure IaaS Active Directory domain controllers in Azure</h3> <ul> <li>Select an option to implement directory and identity services using Active Directory Domain Services in Azure</li> <li>Deploy and configure Active Directory Domain Services domain controllers in Azure VMs</li> <li>Install a replica Active Directory domain controller in an Azure VM</li> <li>Install a new Active Directory forest on an Azure VNet</li> </ul> <h3>7 - Perform Windows Server secure administration</h3> <ul> <li>Define least privilege administration</li> <li>Implement delegated privileges</li> <li>Use privileged access workstations</li> <li>Use jump servers</li> </ul> <h3>8 - Describe Windows Server administration tools</h3> <ul> <li>Explore Windows Admin Center</li> <li>Use Server Manager</li> <li>List Remote Server Administration Tools</li> <li>Use Windows PowerShell</li> <li>Use Windows PowerShell to remotely administer a server</li> </ul> <h3>9 - Perform post-installation configuration of Windows Server</h3> <ul> <li>List the available post-installation configuration tools</li> <li>Configure Server Core using Sconfig</li> <li>Use DSC to configure Windows Server</li> <li>Perform post-installation configuration with Windows Admin Center</li> <li>Configure a server with answer files</li> </ul> <h3>10 - Just Enough Administration in Windows Server</h3> <ul> <li>Explain the concept of Just Enough Administration (JEA)</li> <li>Define role capabilities for a JEA endpoint</li> <li>Create a session configuration file to register a JEA endpoint</li> <li>Describe how JEA endpoints work to limit access to a PowerShell session</li> <li>Create and connect to a JEA endpoint</li> <li>Demonstration: Connect to a JEA endpoint</li> </ul> <h3>11 - Administer and manage Windows Server IaaS Virtual Machine remotely</h3> <ul> <li>Select the appropriate remote administration tool</li> <li>Manage Windows Virtual Machines with Azure Bastion</li> <li>Create an Azure Bastion host</li> <li>Configure just-in-time administration</li> </ul> <h3>12 - Manage hybrid workloads with Azure Arc</h3> <ul> <li>Describe Azure Arc</li> <li>Onboard Windows Server instances</li> <li>Connect hybrid machines to Azure from the Azure portal</li> <li>Use Azure Arc to manage Windows Server instances</li> <li>Restrict access with RBAC</li> </ul> <h3>13 - Configure and manage Hyper-V</h3> <ul> <li>Define Hyper-V</li> <li>Define Hyper-V Manager</li> <li>Configure Hyper-V hosts using best practices</li> <li>Configure Hyper-V networking</li> <li>Assess advanced Hyper-V networking features</li> <li>Define nested virtualization</li> </ul> <h3>14 - Configure and manage Hyper-V virtual machines</h3> <ul> <li>List the virtual machine configuration versions</li> <li>List the virtual machine generation versions</li> <li>List available VHD formats and types</li> <li>Create and configure VMs</li> <li>Determine storage options for VMs</li> <li>Define shared VHDs and VHD Sets</li> <li>Implement guest clusters using shared VHDX</li> </ul> <h3>15 - Secure Hyper-V workloads</h3> <ul> <li>Define guarded fabric</li> <li>Define the Host Guardian Service</li> <li>Explore TPM-trusted attestation</li> <li>Define KPS</li> <li>Determine key features of shielded VMs</li> <li>Compare encryption-supported and shielded VMs in a guarded fabric</li> <li>Implement a shielded VM</li> </ul> <h3>16 - Run containers on Windows Server</h3> <ul> <li>Define containers</li> <li>List the differences between containers and VMs</li> <li>Define Windows Server and Hyper-V containers and isolation modes</li> <li>Explore Docker</li> <li>Prepare a Windows Server 2019 host for container deployment</li> <li>Security, Storage, and Networking with Windows containers</li> </ul> <h3>17 - Orchestrate containers on Windows Server using Kubernetes</h3> <ul> <li>Define orchestration</li> <li>Define Kubernetes</li> <li>Deploy Kubernetes resources</li> <li>Create a Kubernetes cluster on Windows</li> <li>Define Azure Arc</li> <li>Connect an Azure Arc-enabled Kubernetes cluster to Azure Arc</li> </ul> <h3>18 - Plan and deploy Windows Server IaaS Virtual Machines</h3> <ul> <li>Describe Azure compute</li> <li>Describe Virtual Machine storage</li> <li>Deploy Azure Virtual Machines</li> <li>Create a windows Virtual Machine using the portal</li> <li>Create a windows Virtual Machine using Azure CLI</li> <li>Deploy Azure Virtual Machines using templates</li> <li>Describe additional management optimization options</li> </ul> <h3>19 - Customize Windows Server IaaS Virtual Machine images</h3> <ul> <li>Create a generalized image</li> <li>Create a new Virtual Machine from a managed image</li> <li>Create a managed image of a generalized virtual machine in Azure</li> <li>Create a Virtual Machine from a managed image</li> <li>Implement Azure Image Builder</li> <li>Create a windows Virtual Machine using Azure Image Builder template</li> <li>Create a Windows Virtual Machine with Azure Image Builder using PowerShell</li> </ul> <h3>20 - Automate the configuration of Windows Server IaaS Virtual Machines</h3> <ul> <li>Describe Azure Automation</li> <li>Implement Azure Automation with DSC</li> <li>Remediate noncompliant servers</li> <li>Describe Custom Script Extensions</li> <li>Configure a Virtual Machine by using DSC</li> </ul> <h3>21 - Deploy and manage DHCP</h3> <ul> <li>Use DHCP to simplify IP configuration</li> <li>Install and configure the DHCP role</li> <li>Configure DHCP options</li> <li>Configure DHCP scopes</li> <li>Select DHCP high availability options</li> <li>Implement DHCP Failover</li> </ul> <h3>22 - Implement Windows Server DNS</h3> <ul> <li>Explore the DNS architecture</li> <li>Work with DNS zones and records</li> <li>Install and configure the DNS role</li> <li>Implement DNS forwarding</li> </ul> <h3>23 - Implement IP Address Management</h3> <ul> <li>Define IP Address Management</li> <li>Deploy IP Address Management</li> <li>Administer IP Address Management</li> <li>Configure IP Address Management options</li> <li>Manage DNS zones with IP Address Management</li> <li>Manage DHCP servers with IP Address Management</li> <li>Use IP Address Management to manage IP addressing</li> </ul> <h3>24 - Implement remote access</h3> <ul> <li>Examine the remote access options in Windows Server</li> <li>Select and set up VPNs</li> <li>Use NPS to create and enforce network access policies</li> <li>Plan and implement NPS</li> <li>Deploy a PKI for remote access</li> <li>Use WAP as a reverse web proxy</li> </ul> <h3>25 - Implement hybrid network infrastructure</h3> <ul> <li>Describe Azure network topologies</li> <li>Implement Azure VPN options</li> <li>Create a route-based VPN gateway using the Azure portal</li> <li>Implement Azure ExpressRoute</li> <li>Configure Azure Virtual WAN</li> <li>Implement DNS in hybrid environments</li> </ul> <h3>26 - Implement DNS for Windows Server IaaS VMs</h3> <ul> <li>Understand Azure DNS</li> <li>Implement Azure DNS</li> <li>Create an Azure DNS zone and record using the Azure portal</li> <li>Implement DNS with Azure IaaS virtual machines</li> <li>Implement split-horizon DNS in Azure</li> <li>Troubleshoot DNS</li> </ul> <h3>27 - Implement Windows Server IaaS VM IP addressing and routing</h3> <ul> <li>Implement a virtual network</li> <li>Implement IaaS VM IP addressing</li> <li>Assign and manage IP addresses</li> <li>Configure a private IP address for a virtual machine using the Azure portal</li> <li>Create a virtual machine with a static public IP address using the Azure portal</li> <li>Implement IaaS virtual machine IP routing</li> <li>Implement IPv6 for Windows Server IaaS virtual machines</li> </ul> <h3>28 - Manage Windows Server file servers</h3> <ul> <li>Define the Windows Server file system</li> <li>List the benefits and uses of File Server Resource Manager</li> <li>Define SMB and its security considerations</li> <li>Configure SMB protocol</li> <li>Define Volume Shadow Copy Service</li> </ul> <h3>29 - Implement Storage Spaces and Storage Spaces Direct</h3> <ul> <li>Define the Storage Spaces architecture and its components</li> <li>List the functionalities, benefits, and use cases of Storage Spaces</li> <li>Implement Storage Spaces</li> <li>List the functionalities, components, benefits, and use cases of Storage Spaces Direct</li> <li>Implement Storage Spaces Direct</li> </ul> <h3>30 - Implement Windows Server Data Deduplication</h3> <ul> <li>Define the architecture, components, and functionality of Data Deduplication</li> <li>Define the use cases and interoperability of Data Deduplication</li> <li>Implement Data Deduplication</li> <li>Manage and maintain Data Deduplication</li> </ul> <h3>31 - Implement Windows Server iSCSI</h3> <ul> <li>List the functionalities, components, and use cases of iSCSI</li> <li>List the considerations for implementing iSCSI</li> <li>Implement iSCSI</li> <li>Configure high availability for iSCSI</li> </ul> <h3>32 - Implement Windows Server Storage Replica</h3> <ul> <li>List the functionalities and components of Storage Replica</li> <li>Examine the prerequisites for implementing Storage Replica</li> <li>Implement Storage Replica by using Windows Admin Center</li> <li>Implement Storage Replica by using Windows PowerShell</li> </ul> <h3>33 - Implement a hybrid file server infrastructure</h3> <ul> <li>Describe Azure File services</li> <li>Configure Azure Files</li> <li>Configure connectivity to Azure Files</li> <li>Describe Azure File Sync</li> <li>Implement Azure File Sync</li> <li>Deploy Azure File Sync</li> <li>Deploy Azure File Sync 2</li> <li>Manage cloud tiering</li> <li>Migrate from DFSR to Azure File Sync</li> </ul></div>

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