Name: Customer Service Helpdesk & Virtual Assistant Level 2
Price: 12 GBP
Availability: InStock

<p><strong>Anyone working in a school setting will need this certificate to have knowledge and expertise. It's ideal for you, if you are interested in becoming a support worker at school or new to working in a school setting.</strong></p><p>This <strong>Level 2 Diploma in Support Work in Schools </strong>course is designed for the support worker in school for understanding better communication and professional relationships with children, young people, and adults to develop equality, diversity, and inclusion in work with children and young people safeguarding children and young people's welfare schools as organisations.</p><p>If you are looking for training to work in school as a support worker or are new to the role and want to test your knowledge, this Support Work in Schools course will provide you with the skills and certification you need to boost your earning potential. It covers essential areas of school administration, from the school curriculum to child safeguarding and maintaining school facilities.</p><p><strong>Key Features of this Support Work in Schools Course :</strong></p><ul><li>CPD Accredited Support Work in Schools Course</li><li>Instant e-certificate and hard copy included</li><li>Fully online, interactive Support Work in Schools course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>*** Additional Gifts ***</strong></p><p><strong>Free Life Coaching Course</strong></p><p>This Support Work in Schools course also covers fundamental behavioural problems, monitoring attendance and maintaining school culture. In addition, you will gain valuable professional development skills, including time management, problem-solving and organisation, required for any administrative role.</p><p><strong>Support Work in Schools Course Curriculum</strong></p><p>The detailed curriculum outline of our Support Work in Schools course is as follows:</p><p><strong>***Diploma in Support Work in Schools***</strong></p><ul><li>Module 01: Introduction to School Administration</li><li>Module 02: Types of Schools in the UK</li><li>Module 03: Workplace Development</li><li>Module 04: Creating and Maintaining a School Culture</li><li>Module 05: Educational Administration and Management</li><li>Module 06: Safeguarding Students</li><li>Module 07: Child Development</li><li>Module 08: Serious Behavioural Issues and Problems of Students</li><li>Module 09: Managing School Premises</li><li>Module 10: Safety and Maintenance As an Administrator</li><li>Module 11: Self-Management and Dealing with Stress</li></ul><p><strong>Accreditation</strong></p><p>All of our courses, including this Support Work in Schools course<strong>, </strong>are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Support Work in Schools course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the Support Work in Schools course, there will be an online assessment, which you will need to pass to complete the course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone with a knack for learning new skills can take this course. While this comprehensive Support Work in Schools training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Please Note: if you want a professional qualification, you may like to choose: Level 2 Award in Support Work in Schools (RQF)</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Support Worker</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion (HARDCOPY)</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>
        <h4>Certificate of completion (PDF)</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Express

Level 2 Diploma in Support Work in Schools - CPD Certified Course

General Admission

<p>Gain the pertinent knowledge and expertise in Payroll Administration and start your career as <strong>Payroll Administrator, </strong><strong>Accountant, Payroll Management, Office Administration, Apprentice Payroll Officer, Payroll Clerk, and Payroll Data Analyst.</strong> Getting expertise in Payroll Administration means getting a box full of opportunities just like a box full of gifts. Who will miss these giant gifts?</p><p>So, seize that opportunity to shine in your career and strengthen your financial ground by earning <strong>an annual salary of £30,000 - £40,000 in the UK</strong>. One education is offering you a Payroll Administrator course so that you can gain knowledge of Payroll Administration. So, enrol in this course and learn everything there is to know about this topic.</p><p>Furthermore, you will get the chance to enhance your skills in <strong>communication, data management, time management, software management, numeracy and many more</strong>. All these skills will help you become a perfect fit for your job. So, what are you thinking now? Sign up for our Payroll Administrator course and begin your journey. You won't regret it later.</p><p><strong>Learning outcomes:</strong></p><ul><li>Learn the fundamental knowledge of Payroll Administration from this course</li><li>Acquire more about the role and responsibilities of a payroll administrator.</li><li>Increase your skills in payroll administration from this course</li><li>Learn to do bookkeeping, analyse data and many more by using payroll administration</li><li>Equip yourself with the expertise of payroll administration and start your career as a payroll administrator.</li></ul><p>So, hurry up and join our Payroll Administrator course right now! The offer will be available for a limited time.</p><p><strong>Meet the Accreditation</strong></p><p><strong>The CPD Certification Service (CPD UK</strong>) assures the <strong>Payroll Management Course</strong> training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Payroll Administrator Training course is designed for everyone. More suitable for</p><ul><li>Students</li><li>Current Graduate</li><li>A beginner who wants to learn about Payroll Administrator</li><li>An expert who wants to enhance their knowledge</li><li>Anyone with learning enthusiasm can join this course as well</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You don't need any special skills or expertise to sign up for this Payroll Administrator Training course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After the successful completion of this Payroll Administrator Training course, you will gain some dispensible skills and opportunities to grab in the following sectors.</p><ul><li>Accountant</li><li>Payroll Management</li><li>Office Administration</li><li>Apprentice Payroll Officer</li><li>Payroll Clerk</li><li>Payroll Data Analyst</li></ul><p>In the UK, These mentioned posts typically get paid between £30,000 - £40,000 per annum</p>
                        </div>

One Education

Payroll Administrator Training Course

<p>Are you looking to enhance your Hospitality and Tourism Management skills? If yes, then you have come to the right place. Our comprehensive course on Hospitality and Tourism Management will assist you in producing the best possible outcome by mastering the Hospitality and Tourism Management skills.</p><p>The Hospitality and Tourism Management is for those who want to be successful. In the Hospitality and Tourism Management, you will learn the essential knowledge needed to become well versed in Hospitality and Tourism Management.</p><p>Our Hospitality and Tourism Management starts with the basics of Hospitality and Tourism Management and gradually progresses towards advanced topics. Therefore, each lesson of this Hospitality and Tourism Management is intuitive and easy to understand.</p><p><strong>Why would you choose the Level 3 Diploma in Hospitality and Tourism Management from Compliance Central:</strong></p><ul><li>Lifetime access to Hospitality and Tourism Management materials</li><li>Full tutor support is available from Monday to Friday with the Hospitality and Tourism Management</li><li>Learn Hospitality and Tourism Management skills at your own pace from the comfort of your home</li><li>Gain a complete understanding of Hospitality and Tourism Management</li><li>Accessible, informative Hospitality and Tourism Management learning modules designed by expert instructors</li><li>Get 24/7 help or advice from our email and live chat teams with the Hospitality and Tourism Management</li><li>Study Hospitality and Tourism Management in your own time through your computer, tablet or mobile device.</li><li>A 100% learning satisfaction guarantee with your Hospitality and Tourism Management</li><li>Improve your chance of gaining in demand skills and better earning potential by completing the Hospitality and Tourism Management</li></ul><p><strong> Hospitality and Tourism Management </strong></p><p><strong>Curriculum Breakdown of the Hospitality and Tourism Management</strong></p><p><strong>Hospitality Management</strong></p><ul><li>Module 01: Introduction</li><li>Module 02: An Overview of Hotel Industry</li><li>Module 03: The Process of Selection and Recruitment</li><li>Module 04: The Process of Development and Training</li><li>Module 05: Management of Front Office Operations</li><li>Module 06: Management of Housekeeping, Engineering and Security Operations</li><li>Module 07: Management of Food and Beverage Operations</li><li>Module 08: Management of Service Quality</li><li>Module 09: Marketing in Travel and Tourism Business</li><li>Module 10: Accounting</li><li>Module 11: Customer Satisfaction</li><li>Module 12: E-Hospitality and Technology</li></ul><p><strong>Travel and Tourism</strong></p><ul><li>Module 01: Introduction to Travel and Tourism</li><li>Module 02: Tourism Products and Services</li><li>Module 03: Tour Operating and Travel Retailing</li><li>Module 04: Marketing in Travel and Tourism</li><li>Module 05: Developing Communication Skills</li><li>Module 06: Customer Service and Satisfaction</li><li>Module 07: Crisis and Visitor Attraction Management</li><li>Module 08: Transport Management Procedure</li><li>Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations</li><li>Module 10: Sustainable Tourism</li><li>Module 11: Public Awareness Campaigns</li><li>Module 12: Brexit and its Impact on Tourism Industry</li><li>Module 13: Travel and Tourism Issues to Contend with</li><li>Module 14: Human Resource Management in Travel Industry<strong><br /></strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Hospitality and Tourism Management helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Hospitality and Tourism Management. It is also great for professionals who are already working in Hospitality and Tourism Management and want to get promoted at work.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To enrol in this Hospitality and Tourism Management, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The Hospitality and Tourism Management will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Hospitality and Tourism Management.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £10.79
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><ul><li>Inside the UK: Free</li><li>Outside of the UK: £9.99</li></ul></div>

                        </div>

Compliance Central

Level 3 Diploma in Hospitality and Tourism Management

<p><strong>GRAB the best SALES EVENT of the Year! </strong></p><p>Self Esteem Course is for those who want to <strong>advance </strong>in this field. Throughout this course, you will learn the <strong>essential skills</strong> and gain the knowledge needed to become <strong> well versed</strong> in Self Esteem. Our course starts with the basics of Self Esteem and gradually progresses towards <strong>advanced topics</strong>. Therefore, each lesson of this course is <strong> intuitive and easy</strong> to understand.</p><p><strong><u>Self Esteem Course Learning Outcomes:</u></strong></p><p>Upon successful completion of this highly appreciated Self Esteem Course, you'll be a skilled professional, besides-</p><ul><li>Boost Your Self Esteem and Confidence in Your Professional Life</li><li>Get Rid of Your Rejection Fear</li><li>Discover Effective Techniques for Increasing Self Esteem</li><li>Discover Why and How to Embrace Vulnerability.</li><li>Create a strong, confident body language.</li><li>Adopt a potent, counterintuitive approach to develop your confidence while remaining true to yourself.</li><li>What to do with routine social interactions?</li><li>How can one eliminate negative self-talk?</li><li>To improve your resume, obtain your official certificate of completion.</li></ul><p>So, stand out in the job market by completing the Self Esteem Course. Get an accredited certificate and add it to your resume to impress your employers.</p><p><strong><u>Key Highlights for Self Esteem Training Course:</u></strong></p><ul><li>CPD Accredited Course</li><li>Unlimited Retake Exam &amp; Tutor Support</li><li>Easy Accessibility to the Course Materials</li><li>100% Learning Satisfaction Guarantee</li><li>Lifetime Access &amp; 24/7 Support</li><li>Self-paced Course Modules</li><li>Covers to Explore Multiple Job Positions</li></ul><p>The comprehensive learning resources for Self Esteem course are available anytime, anywhere, so you can study at your own speed in the convenience of your own home. Industry experts break down the Self Esteem course curricula into tiny, manageable units. And our professionals will respond to any of your questions.</p><p><strong>Curriculum Breakdown: </strong></p><ul><li><strong>Section 01:</strong> Introduction of Self Esteem</li><li><strong>Section 02:</strong> Understanding Confidence</li><li><strong>Section 03:</strong> Developing the Right Mindset to Gain Confidence</li><li><strong>Section 04:</strong> Build Confidence: Strategies That Works</li><li><strong>Section 05:</strong> Quick Activity to Build Your Confidence</li><li><strong>Section 06:</strong> Conclusion</li></ul><p><strong>Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations.</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Anyone from any background can enrol in this Self Esteem course. But in particular, this course is ideal for-</strong></p><ul><li>Any person who wants to boost their confidence</li><li>Whoever wants to improve their social abilities</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Learners seeking to enrol for Self Esteem Training course should meet the following requirements;</strong></p><ul><li>Basic knowledge of English Language, which already you have</li><li>Basic Knowledge of Information &amp; Communication Technologies for studying online or digital platform.</li><li>Stable Internet or Data connection in your learning devices.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>After completing this course, you can explore trendy and in-demand jobs related to this course, such as-</strong></p><ul><li>Nursery Practioner</li><li>SEN Teaching Assistant</li><li>Social Worker</li><li>EYFS Teaching Assistant</li><li>Residential Support Worker</li><li>Learning Support Mentor</li><li>Central Services Admin</li></ul><p><strong>Explore each of the roles available and how you can start your career in Self Esteem Training.</strong></p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £10.79
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><p>Inside the UK: Free </p><p>Outside of the UK: £9.99 each</p></div>

                        </div>

Self Esteem and Build Confidence

<p><strong>This person-centred care certificate course is an in-depth training course designed to provide learners with a holistic understanding of tailored care, ideal for those pursuing a career in the healthcare service, social care service or mental health care service.</strong></p><p>Person-centred care focuses on the service user's individual needs, in order to provide them with the best treatment and support. In this training course, you will learn about the different approaches to person-centred care, taking you through the entire care planning process.</p><p>You will also learn essential record-keeping procedures, covering the rules regarding consent and confidentiality. By the end of the course, you will have the fundamental skills to implement an effective person-centred approach in a range of adult care settings.</p><p><strong>Learning Outcomes</strong></p><p>By the end of the course, learners will be able to:</p><ul><li>Identify the fundamental principles of person-centred care</li><li>Fast track their career with a Certificate of achievement</li><li>Tailor the care they provide to meet the individual service user's needs</li><li>Understand the different approaches to person-centred care</li><li>Demonstrate knowledge of care plans, daily reports and consent</li><li>Understand the rules regarding record-keeping and confidentiality</li></ul><p><strong>Key Features</strong></p><ul><li>Accredited, quality CPD training</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Self-paced learning accessible via laptop, tablet and smartphone</li><li>24/7 Learning assistance and tutor support</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Introduction to Health and Social Care</li><li>Module 02: Introduction to Food Safety and the Law</li><li>Module 03: Food Poisoning and Control Measures</li><li>Module 04: Working in Health and Social Care; Promoting Equality, Diversity and Rights</li><li>Module 05: Rights and Responsibilities as a Health and Social Care Worker</li><li>Module 06: Role as A Caregiver and Healthcare Professional</li><li>Module 07: Safeguarding Vulnerable Individuals</li><li>Module 08: An Introduction to Safeguarding of Vulnerable Adults</li><li>Module 09: Safeguarding Vulnerable AdultsPolicy, Roles and Responsibilities</li><li>Module 10: Understanding the Importance of Communication in Care</li><li>Module 11: Consenting for Someone Else</li><li>Module 12: Best Interest Decision Making</li><li>Module 13: Managing Service Delivery in Health and Social Care</li><li>Module 14: Important Principles and Policies in Health and Social Care Work</li><li>Module 15: Medical Jargon and Terminology</li><li>Module 16: Information Technology in Health Care</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This comprehensive training course is ideal for those who are looking to secure a career in one of the following professions:</p><ul><li>Nursing professionals</li><li>Counsellors &amp; Psychologists</li><li>Support Worker</li><li>Adult Nursing</li><li>Adult Support Worker</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this <strong>Person-Centred Care</strong> course.</p><p><strong>Please be noted:</strong> This course does not qualify you to work as a professional in this specific sector. Instead, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Person-Centred Care Course

<p>Health is wealth, so it stands to reason that you'd want to learn how to take care of it properly. In this Level 3 Diploma in Health and Social Care - CPD Accredited course, you get step-by-step lessons on Level 3 Diploma in Health and Social Care - CPD Accredited which allow you to become confident in your skills when applying for jobs in the Health and care industry.</p><p>This course is made up of 11 modules, and each of them cover a crucial aspect of Level 3 Diploma in Health and Social Care - CPD Accredited.</p><p>Furthermore, you get to enjoy uninterrupted access to the entire course to finish it at your own speed. And the icing on the cake is after you do finish the course you get your certificate completely free of charge! No paying for PDF certification, it's all free and available the moment you complete the course.</p><p>Regardless of your prior experience or education, there are no restrictions or requirements to enrolling; you can enrol in the course from your phone, PC, laptop or tablet.</p><p>And if you needed more assurance on top of all that, then here it is- You get a 100% Money-Back Guarantee, so if you aren't satisfied, you get a full refund.</p><p>Get started now and become skilled in Level 3 Diploma in Health and Social Care - CPD Accredited by training with the Training Express.</p><p><strong>Course Curriculum:</strong></p><ul><li>Module 01: Introduction to Health and Social Care</li><li>Module 02: Communication and its Relevance</li><li>Module 03: Rights and Responsibilities as a Health and Social Care Worker</li><li>Module 04: Role as A Caregiver and Healthcare Professional</li><li>Module 05: Working in Health and Social Care: Promoting Equality, Diversity and Rights</li><li>Module 06: Important Principles and Policies in Health and Social Care Work</li><li>Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1</li><li>Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2</li><li>Module 09: Safeguarding Vulnerable Individuals</li><li>Module 10: Health and Safety Responsibilities</li><li>Module 11: Risk Management in Health and Social Care</li></ul><p><strong>Course Assessment</strong></p><p>You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.</p><p><strong>Disclaimer:</strong> The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><p><strong>Accredited Certificate</strong></p><p>After successfully completing this Level 3 Diploma in Health and Social Care - CPD Accredited course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from Training Express.</p><p><strong>Why Choose The CPD Certification Service Accredited Course? </strong></p><p>With 25 years of experience in the Continuous Professional Development sector, CPD Certification Service (CPD UK) is the leading CPD accreditation organisation in the UK, working across all industry sectors. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements.</p><p>Hundreds and thousands of professionals recognise the CPD Certified symbol as the qualitative benchmark that reflects and sets the industry standards. CPD UK evaluates learning activities to the highest standards and courses are certified against the universally accepted structured checklist.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Level 3 Diploma in Health and Social Care - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Learn the essential skills and knowledge you need to excel in your professional life with the help &amp; guidance from our Level 3 Diploma in Health and Social Care - CPD Accredited training.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Level 3 Diploma in Health and Social Care - CPD Accredited Course

<p>Family Law &amp; Family Solicitor course is designed and developed by industry specialists. You'll get-to-the-point knowledge, both practical and theoretical, and gain valuable insights into the business. So join Family Law training course today, be skilled, learn with positive energy and enthusiasm, and create an excellent career.</p><p><strong>Why would you choose the Family Law course from Compliance Central:</strong></p><ul><li>Lifetime access to Family Law course materials</li><li>Full tutor support is available from Monday to Friday with the Family Law course</li><li>Learn Family Law skills at your own pace from the comfort of your home</li><li>Gain a complete understanding of Family Law course</li><li>Accessible, informative Family Law learning modules designed by expert instructors</li><li>Get 24/7 help or advice from our email and live chat teams with the Family Law bundle</li><li>Study Family Law in your own time through your computer, tablet or mobile device</li><li>A 100% learning satisfaction guarantee with your Family Law Course</li></ul><p><strong><u>Family Law course Curriculum breakdown: </u></strong></p><ul><li><strong>Module 01:</strong> Introduction of Family Law</li><li><strong>Module 02:</strong> Framing of Family Law</li><li><strong>Module 03:</strong> Marriage and Family Law</li><li><strong>Module 04:</strong> Civil Partnership and Cohabitation</li><li><strong>Module 05:</strong> Nullity in Marriage</li><li><strong>Module 06:</strong> Divorce and Family Law</li><li><strong>Module 07:</strong> Child Custody</li><li><strong>Module 08:</strong> Property and Finance on Divorce</li><li><strong>Module 09:</strong> Child Support and Family Law</li><li><strong>Module 10:</strong> Adoption Process</li><li><strong>Module 11:</strong> Domestic Violence</li><li><strong>Module 12:</strong> Gender Equality</li><li><strong>Module 13:</strong> Feminist Perspectives in Family Law</li></ul><p><strong>Family Law course Learning Outcome:</strong></p><ul><li>Understand the foundations and principles of Family Law.</li><li>Analyse the legal framework surrounding marriage and civil partnerships.</li><li>Examine the grounds for nullity and the legal implications.</li><li>Evaluate the process and legal aspects of divorce and child custody.</li><li>Assess the financial implications and property division in divorce.</li><li>Explore the legal procedures and considerations in adoption and domestic violence cases.</li></ul><p><strong><u>Certification</u></strong></p><ul><li><em>CPD Accredited (CPD QS) Certificate </em></li><li><em>Digital (PDF) &amp; Hardcopy certificates are available</em></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Anyone from any background can enrol in this course.</strong></p><p>Besides, This course particularly recommended for-</p><ul><li>Law Students</li><li>Family Solicitor</li><li>Paralegal Secretary</li><li>Family Lawyer</li><li>Family Planner/ Consultant</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Learners seeking to enrol for Family Law course should meet the following requirements;</strong></p><ul><li>Basic knowledge of English Language, which you have already</li><li>Be age 16 years or above</li><li>Basic Knowledge of Information &amp; Communication Technologies for studying online or digital platform.</li><li>Stable Internet or Data connection in your learning devices.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>After completing this course, you can explore trendy and in-demand jobs related to this course, such as-</strong></p><ul><li>Family Law Solicitor</li><li>Family Law PA</li><li>Family Law Paralegal</li><li>Family Law Legal Secretary</li><li>Family Law Assistant</li></ul><p><strong>Explore each of the roles available and how you can start your career in Family Law.</strong></p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>Free CPD Accredited PDF Certificate.</strong></p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p><strong>Free CPD Accredited Hardcopy Certificate.</strong></p><p>The delivery charge for the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.</p> </div>

                        </div>

Family Law - CPD Accredited

<p>Environmental Engineering and Project Management course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life.</p><p>This Environmental Engineering and Project Management course is a comprehensive course designed to provide a detailed understanding of the nature of the related sector and your key roles within it.</p><p>The training materials of this Environmental Engineering and Project Management course are available online for you to learn at your own pace and fast-track your career with ease.</p><p>Environmental Engineering and Project Management Combo Training Included:</p><ul><li><strong>Course 01: </strong>Environmental engineering</li><li><strong>Course 02: </strong>Project Management</li></ul><p><strong>Key Features </strong></p><ul><li>CPD Accredited Environmental Engineering and Project Management courses</li><li>Instant 2 PDF certificate</li><li>Fully online, interactive Environmental Engineering and Project Management course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Enrol now in this </strong><strong>Environmental Engineering and Project Management</strong><strong> course to excel! </strong></p><p>To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Environmental Engineering and Project Management training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p><p>The curriculum of the Environmental Engineering and Project Management course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease.</p><p><strong>Curriculum</strong></p><p><strong>Course 01: Environmental engineering</strong></p><ul><li><strong>Module 01:</strong> Introduction to Environmental Engineering</li><li><strong>Module 02:</strong> Environmental Pollutions</li><li><strong>Module 03:</strong> Wastewater Treatment</li><li><strong>Module 04:</strong> Drinking Water and Groundwater Treatment</li><li><strong>Module 05:</strong> Groundwater Hydrology</li><li><strong>Module 06:</strong> Air Pollution</li><li><strong>Module 07:</strong> Solar Energy</li><li><strong>Module 08:</strong> Waste Disposal and Recycling</li><li><strong>Module 09:</strong> Land Management</li><li><strong>Module 10:</strong> Environmental Law</li><li><strong>Module 11:</strong> Sustainable Development</li></ul><p><strong>Course 02: Project Management</strong></p><ul><li><strong>Module 01:</strong> Introduction &amp; Overview</li><li><strong>Module 02:</strong> Teams &amp; Leadership</li><li><strong>Module 03:</strong> Project Communication</li><li><strong>Module 04:</strong> Stakeholder Management</li><li><strong>Module 05:</strong> The Basics of Project Management</li><li><strong>Module 06:</strong> Scope and Requirements</li><li><strong>Module 07</strong>: Developmental Methodologies</li><li><strong>Module 08:</strong> Effective Budgets &amp; Schedules</li><li><strong>Module 09:</strong> Project Performance</li><li><strong>Module 10:</strong> Change Management</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Environmental Engineering and Project Management course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Environmental Engineering and Project Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for all employees or anyone who genuinely wishes to learn more about Environmental Engineering and Project Management basics.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this course.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Environmental Engineering and Project Management Course

<p>Unlock the secrets to successful merchandising with our comprehensive course, "Merchandising: Theory, Pricing, Strategy and Inventory Management." This course is designed to equip you with the essential skills and knowledge to excel in the dynamic world of merchandising. Whether you are a budding professional or an established practitioner, this course will elevate your understanding and application of merchandising principles.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified </li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access </li></ul><p>The "Merchandising: Theory, Pricing, Strategy and Inventory Management" course offers learners a comprehensive understanding of the merchandising process. Participants will explore the fundamentals of merchandising, learning how to develop effective strategies to attract customers. They will gain insights into managing merchandise and product lines efficiently. The course covers key aspects of inventory management, including techniques for analyzing and optimizing stock levels. Learners will delve into pricing strategies to ensure products are competitively priced. Visual merchandising principles will be taught to enhance store displays and boost sales.</p><p>Additionally, the course emphasizes the importance of understanding consumer behavior and effective communication with customers. Finally, learners will be informed about consumer rights to ensure ethical and legal compliance in merchandising practices. This course equips individuals with the essential skills and knowledge needed to excel in the dynamic field of merchandising.</p><p><strong>Course Curriculum</strong></p><ul><li><strong>Module 01:</strong> Merchandising Theory</li><li><strong>Module 02:</strong> Merchandising Strategy</li><li><strong>Module 03: </strong>Merchandise Management</li><li><strong>Module 04: </strong>Product Management</li><li><strong>Module 05:</strong> Inventory Management and Analysis</li><li><strong>Module 06: </strong>Merchandise Pricing</li><li><strong>Module 07: </strong>Visual Merchandising</li><li><strong>Module 08: </strong>Importance of Consumer Behaviour</li><li><strong>Module 09:</strong> The Importance of Communicating with Customers</li><li><strong>Module 10:</strong> Consumer Rights Act</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the fundamentals of merchandising theory and its applications.</li><li>Develop effective merchandising strategies for various retail environments.</li><li>Manage merchandise effectively to optimise sales and inventory.</li><li>Apply principles of product management to enhance retail offerings.</li><li>Analyse inventory management techniques to maintain optimal stock levels.</li><li>Implement effective pricing strategies to maximise profitability.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Merchandising: Theory, Pricing, Strategy and Inventory Management <span>2:06:55</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: Merchandising Theory</span>

                                                    <span>11:28</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: Merchandising Strategy</span>

                                                    <span>14:35</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Merchandise Management</span>

                                                    <span>13:50</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: Product Management</span>

                                                    <span>13:05</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Inventory Management and Analysis</span>

                                                    <span>17:29</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Merchandise Pricing</span>

                                                    <span>18:41</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Visual Merchandising</span>

                                                    <span>11:37</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 08: Importance of Consumer Behaviour</span>

                                                    <span>06:00</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 09: The Importance of Communicating with Customers</span>

                                                    <span>09:37</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: Module 10: Consumer Rights Act</span>

                                                    <span>09:33</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>11: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals interested in retail management.</li><li>Retail store managers seeking advanced skills.</li><li>Aspiring visual merchandisers.</li><li>Entrepreneurs in the retail sector.</li><li>Professionals in inventory management roles.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Retail Manager</li><li>Merchandising Manager</li><li>Inventory Analyst</li><li>Product Manager</li><li>Visual Merchandiser</li><li>Supply Chain Coordinator</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Merchandising: Theory, Pricing, Strategy and Inventory Management

<p><strong>Customer Service Helpdesk &amp; Virtual Assistant Level 2 Training</strong></p><p>Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this <strong>Customer Service</strong> course right now. This Level 2 Customer Service course is ideal for both job seekers and current employees.</p><p>An organization's success is determined by the quality of its <strong>Customer Service</strong> and supports in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service.</p><p>If you are trying to secure your first job or advance your current customer service career, this <strong>Customer Service</strong> course will make a difference. Take the first big step toward realizing your full potential today with our support of <strong>Customer Service</strong> course.</p><p><strong>Special Offers of this Customer Service: Customer Service Course</strong></p><ul><li>This Customer Service: Customer Service Course includes a FREE PDF Certificate.</li><li>Lifetime access to this Customer Service: Customer Service Course</li><li>Instant access to this Customer Service: Customer Service Course</li><li>Get FREE Tutor Support from Monday to Friday in this Customer Service: Customer Service Course</li></ul><p><strong>Courses are included with this Customer Service: Customer Service Course</strong></p><ul><li><strong>Course 01: </strong>Level 2 Customer Service</li><li><strong>Course 02: </strong>Dealing With Difficult People</li><li><strong>Course 03: </strong>Anger Management</li><li><strong>Course 04: </strong>Level 4 Time Management</li><li><strong>Course 05: </strong>Minute Taking</li><li><strong>Course 06: </strong>Communication Skills</li><li><strong>Course 07: </strong>Workplace Stress Management</li></ul><p><strong>[ Note: Free </strong>PDF <strong>certificate </strong><strong>as soon as completing the Customer Service: Customer Service Course]</strong></p> <p><strong>Customer Service Helpdesk &amp; Virtual Assistant Level 2 Training</strong></p><p><strong>Course Curriculum of Customer Service: Customer Service Course</strong></p><p>Industry Experts Designed this Customer Service: Customer Service Course into 05 detailed modules.</p><p><strong>Assessment Method of Customer Service</strong></p><p>After completing each module of the Customer Service: Customer Service Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification of Customer Service</strong></p><p>After completing the MCQ/Assignment assessment for this Customer Service: Customer Service Course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Customer Service Helpdesk &amp; Virtual Assistant Level 2 Training</strong></p><p>This Customer Service: Customer Service Course is ideal for anyone looking for a rewarding job in customer service.</p><p><strong>Special Note:</strong> Our Course is not a regulated Customer Service: Customer Service Course. If You want to get qualified, you can consider following options:</p><ul><li>Level 1 Award in Customer Service (RQF)</li><li>Level 2 Award in Customer Service (RQF)</li><li>Level 2 Certificate in Customer Service (RQF)</li><li>Level 2 NVQ Certificate in Customer Service (RQF)</li><li>Level 3 Diploma for Customer Service Skills (RQF)</li><li>Level 3 Diploma in Customer Service (RQF)</li><li>Level 4 NVQ Diploma in Customer Service (RQF)</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Customer Service Helpdesk &amp; Virtual Assistant Level 2 Training</strong></p><p>Students who intend to enrol in this Customer Service: Customer Service Course must meet the following requirements:</p><ul><li>Customer Service: Good command of the English language</li><li>Customer Service: Must be vivacious and self-driven</li><li>Customer Service: Basic computer knowledge</li><li>Customer Service: A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Customer Service Helpdesk &amp; Virtual Assistant Level 2 Training</strong></p><p>Customer service skills are important, so this Customer Service: Customer Service Course will enhance your CV and can help you advance in many areas.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Customer Care

Customer Service

Service Helpdesk & Technical Support

Certificate in Education & Training (CET)

Certification in Cash & Voucher Assistant (CVA)

FA Level 1

Customer Service Helpdesk & Virtual Assistant Level 2

Belfast

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">The purpose&nbsp;of these qualifications is to enable learners to coach clients &ndash; one to one and in small groups &ndash; towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">This qualification is mapped directly to:</strong></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Unit 1: Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li fr-original-style="" style="box-sizing: border-box;">Unit 2: Providing a positive customer experience in the exercise environment</li><li fr-original-style="" style="box-sizing: border-box;">Unit 3: Lifestyle management &amp; health awareness</li><li fr-original-style="" style="box-sizing: border-box;">Unit 4: Gym-based programme planning and preparation</li><li fr-original-style="" style="box-sizing: border-box;">Unit 5: Gym-based programme delivery and professional instruction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 6: Applied anatomy and physiology</li><li fr-original-style="" style="box-sizing: border-box;">Unit 7: Promoting wellness through client motivation and interaction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 8: Bespoke exercise programme design</li><li fr-original-style="" style="box-sizing: border-box;">Unit 9: Customised exercise programme instruction and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">Unit 10: Nutrition to support physical activity</li><li fr-original-style="" style="box-sizing: border-box;">Unit 11: Business acumen for a successful Personal Training Practice</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Multiple choice test</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessment workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Observation of practical skills</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Portfolio of evidence (Learner assessment record)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Add Ons:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">If you choose the <em fr-original-style="" style="box-sizing: border-box;">Gold</em> or <em fr-original-style="" style="box-sizing: border-box;">Platinum</em> Course you will receive the following:</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">NASM Certified Nutrition Coach (CNC) - </span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">*Platinum Only</em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Behaviour Change Science: Help Clients Stick with their Programme</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Speed Agility and Quickness Training</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Navigating Diets</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Anatomy of a Research paper: How to Read beyond the Abstract</strong></span></p></div><br fr-original-style="" style="box-sizing: border-box;"></div></section></div></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.
This qualification is mapped directly to:
The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.
Qualification Structure:
Unit 1: Anatomy & physiology for exercise & fitness instructors
Unit 2: Providing a positive customer experience in the exercise environment
Unit 3: Lifestyle management & health awareness
Unit 4: Gym-based programme planning and preparation
Unit 5: Gym-based programme delivery and professional instruction
Unit 6: Applied anatomy and physiology
Unit 7: Promoting wellness through client motivation and interaction
Unit 8: Bespoke exercise programme design
Unit 9: Customised exercise programme instruction and communication techniques
Unit 10: Nutrition to support physical activity
Unit 11: Business acumen for a successful Personal Training Practice
Entry Requirements:
Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.
Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)


Add Ons:
If you choose the Gold or Platinum Course you will receive the following:
NASM Certified Nutrition Coach (CNC) - *Platinum Only
NASM Behaviour Change Science: Help Clients Stick with their Programme
NASM Speed Agility and Quickness Training
NASM Navigating Diets
NASM Anatomy of a Research paper: How to Read beyond the Abstract

Platinum Training Institute

NASM

Personal Trainer

Coaching

Sport

Fitness

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.

PTI Diploma in Personal Training

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The purpose of this&nbsp;qualification&nbsp;is to enable&nbsp;learners to develop the&nbsp;knowledge and skills&nbsp;so they can engage, facilitate, educate and support clients in a gym or health club environment.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Completing this qualification allows learners to access Gym Instructor jobs.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 1 &ndash; Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 2 &ndash; Providing a positive customer experience in the exercise environment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 3 &ndash; Lifestyle management &amp; health awareness</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 4 &ndash; Gym-based programme planning and preparation</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 5 &ndash; Gym-based programme delivery and professional instruction</li><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Multiple choice test</span><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessment workbook</span></p><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Observation of practical skills</span></p><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Portfolio of evidence (Learner assessment record)</span></p></ul></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of this qualification is to enable learners to develop the knowledge and skills so they can engage, facilitate, educate and support clients in a gym or health club environment.
Completing this qualification allows learners to access Gym Instructor jobs.
Qualification Structure:
Unit 1 – Anatomy & physiology for exercise & fitness instructors
Unit 2 – Providing a positive customer experience in the exercise environment
Unit 3 – Lifestyle management & health awareness
Unit 4 – Gym-based programme planning and preparation
Unit 5 – Gym-based programme delivery and professional instruction
Entry Requirements:Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.

Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)

Physical Activity

The purpose of this qualification is to enable learners to develop the knowledge and skills so they can engage, facilitate, educate and support clients in a gym or health club environment.

Completing this qualification allows learners to access Gym Instructor jobs.

YMCA Level 2 Certificate in Gym Instructing

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This&nbsp;live virtual<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> <span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">Business Agility Foundations (ICP-BAF) training &amp; certification program</span></strong>&nbsp;enables the participants to learn:</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1. How to Adapt to Business Needs</strong>: Participants gain the ability to quickly adapt to changing business requirements, ensuring they can effectively respond to market changes and challenges.</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">2. Opportunity Identification Skills</strong>: Participants are equipped with the skills necessary to identify and leverage potential opportunities for enhancing business systems and delivering better business value.</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3. Transformation of Management Models</strong>: The program provides insights on how to transform traditional management and corporate governance models into modern frameworks that prioritize agility.</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">4. Business Agility Mindset Building</strong>: It aims to cultivate a mindset focused on business agility, emphasizing the importance of agile principles in the context of business operations.</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">5. Frameworks, Tools, and Techniques</strong>: Participants are introduced to various frameworks, tools, and techniques essential for implementing and maintaining business agility within an organization.</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">6. Coverage of a Broad Range of Topics</strong>: The training covers a wide spectrum of topics, including Leadership, Lean System Thinking, Network Organization, Developing People, Managing Change, and Design Thinking.<br fr-original-style="" style="box-sizing: border-box;"></span></p><ul fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Leadership for Agility:</span> </strong>Learn to lead with flexibility, fostering an environment where innovation thrives.</span></li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Lean System Thinking:</span></strong><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"> </span>Understand how to streamline processes for maximum efficiency and value delivery.</span></li><li style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Network Organization:</strong> <span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Discover how to leverage the power of networked teams and communication for enhanced collaboration and results.</span></span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Developing People:</span></strong><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"> </span>Focus on building and nurturing a team capable of driving and sustaining agility.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Managing Change:</span></strong><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"> </span>Master the strategies for managing change effectively, ensuring your organization remains resilient and responsive.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);">Design Thinking:</span></strong><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"> </span>Embrace customer-centric problem solving to create solutions that genuinely meet user needs and stand out in the market.</span></li></ul></ul><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">7. The Blend of Theory and Practice</strong>: Through a combination of case studies and theoretical knowledge, the program prepares participants to apply their skills as effective agility practitioners in real-world business scenarios.</span></p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">8. Certification Achievement</strong>: Upon successful completion, participants are awarded the ICP-BAF certification, recognizing their understanding and capability to foster business agility.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(65, 168, 95); box-sizing: border-box;" fr-original-style="color: rgb(65, 168, 95);">Bonus Module: <em fr-original-style="" style="box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Enhancing Business Agility with AI &amp; Analytics:</u></em>&nbsp;</span></strong>This bonus section covers how artificial intelligence (AI) and analytics can boost business agility. It explains how these technologies simplify decision-making, automate tasks, and analyze data to improve agile practices. Participants will learn about the practical uses of AI and analytics in making businesses more innovative and efficient, with real-world examples from agile environments. This module offers insights into using AI and analytics to enhance the agility of businesses.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course will be delivered through <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);">live virtual sessions via Zoom</span></strong>.&nbsp;<span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;">There are the following dates on which you can opt for this course:</span></span></p><ol fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(44, 130, 201); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201); font-size: 14px;">Business Agility | 22-23 Apr | 9 am - 5 pm BST | Weekday | 2 days - 8 hrs/day | Best for UK / Europe</li><li style="color: rgb(44, 130, 201); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201); font-size: 14px;">Business Agility | 16-17 May | 9 am - 5 pm BST | Weekday | 2 days - 8 hrs/day | Best for UK / Europe</li><li style="color: rgb(44, 130, 201); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201); font-size: 14px;">Business Agility | 24-25 Jun | 9 am - 5 pm BST | Weekday | 2 days - 8 hrs/day | Best for UK / Europe</li><li style="color: rgb(44, 130, 201); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201); font-size: 14px;">Business Agility | 11-12 Jul | 9 am - 5 pm BST | Weekday | 2 days - 8 hrs/day | Best for UK / Europe</li><li style="color: rgb(44, 130, 201); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201); font-size: 14px;">Business Agility | 5-6 Aug | 9 am - 5 pm BST | Weekday | 2 days - 8 hrs/day | Best for UK / Europe</li><li style="color: rgb(44, 130, 201); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201); font-size: 14px;">Business Agility | 19-20 Sep | 9 am - 5 pm BST | Weekday | 2 days - 8 hrs/day | Best for UK / Europe</li><li style="color: rgb(44, 130, 201); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201); font-size: 14px;">Business Agility | 7-8 Oct | 9 am - 5 pm BST | Weekday | 2 days - 8 hrs/day | Best for UK / Europe</li><li style="color: rgb(44, 130, 201); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201); font-size: 14px;">Business Agility | 14-15 Nov | 9 am - 5 pm GMT | Weekday | 2 days - 8 hrs/day | Best for UK / Europe</li><li style="color: rgb(44, 130, 201); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201); font-size: 14px;">Business Agility | 16-17 Dec | 9 am - 5 pm GMT | Weekday | 2 days - 8 hrs/day | Best for UK / Europe</li></ol><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;"><a href="https://drive.google.com/file/d/1UNdZWuOt1Sh55xk0BPGUclog8GhCiuMm/view?usp=drive_link" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(147, 101, 184); box-sizing: border-box;" fr-original-style="color: rgb(147, 101, 184);">Click Here</span></strong></a>&nbsp;</span>or download the <span style="font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 14px;"><span style="color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52);"><u fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">detailed course brochure</strong></u></span></span> via the following link to make an informed decision:</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><a href="https://drive.google.com/file/d/1UNdZWuOt1Sh55xk0BPGUclog8GhCiuMm/view?usp=drive_link" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://drive.google.com/file/d/1UNdZWuOt1Sh55xk0BPGUclog8GhCiuMm/view?usp=drive_link</span></a><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">&nbsp;</span></span></div></li></ul>

ValueX2

https://www.valuex2.com/icagile-business-agility-foundations-certification-training/
https://www.linkedin.com/company/80563537/

Business Agility Foundations (ICP-BAF) Training & Certification Program | 2 days - 8 hrs/day | 9 am - 5 pm UK Time

Reading

Nottingham

Dickson Training Ltd

ILM Level 3 Award in Leadership and Management

Online Course

Classroom Course

Brighton

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Paisley

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);">This driver CPC course - Customer Service &amp; Manual Handling</b><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);"> is suitable for LGV &amp; PCV and will cover:</b></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This driver CPC course - Rules of the Road & Manual Handling is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedure, About Manual Handling, The Spine, Manual Handling Injuries and Their Costs, Regulations, Manual Handling Risk Assessment, Safe Handling Techniques, Manual Handling Equipment.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: CRS18242/475.
On completion of the course all attendees will receive certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Manual Handling

Driver CPC

Rules of the Road & Manual Handling - Online

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.</p><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OBJECTIVES</strong></h4>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Build a consistent framework and process to ensure an unbiased candidate experience;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choose job specifications and determine how success will be measured (skills);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify characteristics and qualities that will support the required skills;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review legal and appropriate interviewing etiquette/guidelines, including social media research;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Screen candidates, using resumes and phone interviews; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct successful role-play Behavioral Interviews in class.</li></ul>&nbsp;<h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSES WILL INCLUDE:</h5>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workbooks for future reference and study.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workshop / role play with actual interview scenarios to assist in internalizing data.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Time for individual questions and concerns to aid in personalizing tactics.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behavioral Interviewing</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively <em fr-original-style="" style="box-sizing: border-box;">Improving Customer Service</em> workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Ildiko Oravecz</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">New Mexico International Society for Performance Improvement</span>

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.
In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.
OBJECTIVES
Participants will be able to:
Build a consistent framework and process to ensure an unbiased candidate experience;
Choose job specifications and determine how success will be measured (skills);
Identify characteristics and qualities that will support the required skills;
Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
Review legal and appropriate interviewing etiquette/guidelines, including social media research;
Screen candidates, using resumes and phone interviews; and
Conduct successful role-play Behavioral Interviews in class.
CLASSES WILL INCLUDE:
Workbooks for future reference and study.
Workshop / role play with actual interview scenarios to assist in internalizing data.
Time for individual questions and concerns to aid in personalizing tactics.
Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.
Ildiko OraveczNew Mexico International Society for Performance Improvement

Improving Communications Uk

BEHAVIORAL INTERVIEWING: BUILDING A CONSISTENT FRAMEWORK AND PROCESS

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Learn how to maintain strong relationships with clients, tenants, investors and other stakeholders.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">On this webinar, we will share actionable strategies to elevate your client experience, build lasting connections, and stand out in today&rsquo;s competitive landscape. &nbsp;Additionally, we will also discuss effective techniques for establishing trust and building rapport with clients, including active listening, empathy, and effective communication strategies. Finally, we will also be discussing how to overcome common challenges encountered in client relationships and learn strategies for resolving conflicts maintaining positive interactions.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Whether you&rsquo;re a business owner, sales professional, consultant, or anyone responsible for managing client relationships, this webinar will equip you with the knowledge and skills needed to excel in today&rsquo;s competitive marketplace.</p>

Bayfield Training

Learn how to maintain strong relationships with clients, tenants, investors and other stakeholders.

On this webinar, we will share actionable strategies to elevate your client experience, build lasting connections, and stand out in today’s competitive landscape.  Additionally, we will also discuss effective techniques for establishing trust and building rapport with clients, including active listening, empathy, and effective communication strategies. Finally, we will also be discussing how to overcome common challenges encountered in client relationships and learn strategies for resolving conflicts maintaining positive interactions.

Whether you’re a business owner, sales professional, consultant, or anyone responsible for managing client relationships, this webinar will equip you with the knowledge and skills needed to excel in today’s competitive marketplace.

Free Webinar | Elevating Client Relationships: How to build trust and rapport


<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time <em fr-original-style="" style="box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</em>. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact <span style="color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="color: rgb(209, 72, 65);">admin@bornattherighttime.com</span> to find out more).&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Content</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Relationship building and avoiding conflict and t</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">he factors underpinning challenging situations and difficult conversations&nbsp;</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">System structures which negatively affect effective communication and collaboration&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The impact of trauma and use of trauma informed practice&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ways to create professional, meaningful connection with parents/carers in the current context.<br fr-original-style="" style="box-sizing: border-box;"></span></span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</span></li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the 'Essentials' course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024

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Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

Difficult Conversations, Conflict and Relationship Building with Parents/Carers (Oct 24)

Contents:
- Workshop Overview
- Topics
- Who should attend
- Group Rates
- Chynna Clayton Bio
- Kate Wood Bio
- Past Attendee Feedback




EA/PA Excellence Workshop
We are delighted to announce three dates for our exclusive EA/PA Excellence Workshop facilitated by Kate Wood and keynoted by Chynna Clayton "Body Woman" to Michelle Obama former First Lady of the United States of America. 
Our aims for this workshop:
Build and maintain resilience in the face of ever-increasing demands on time and energy
Add to best-practice strategies for strengthening relationships online with colleagues, clients and key stakeholders
Develop influencing skills to confidently handle difficult front-line situations and people
Topic 1
Handling pressure with resilience

Recognise what's within your control and how to let go of what's not
Learn the science behind negative thinking and how to retrain your brain for maximum impact
Explore how to find the bright spot in your ever-changing workstack for motivation
Topic 2
Strengthening working relationships online
Understand why online working makes it difficult to get people to do what you need
Discover how best to build trust and connection when working remotely and in hybrid environments
Learn the key do's and don'ts for virtual communication
Topic 3
Managing time and boundaries
Use conflict-handling strategies confidently for long-term benefits
Practice ways to hold your ground without damaging your reputation
Create and maintain boundaries for personal effectiveness
Keynote Address with Q&A from the audience:
Keynote from Chynna Clayton former assistant to First Lady of the United States, Michelle Obama.
Opportunity for the audience to take part in a Q&A with Chynna on how to excel within an administration role



Who will attend?
PA's
EA's
Administrative roles
This workshop is open to females, male including trans women/males and non-binary professionals.







Group Rate Discounts
Group discounts are on request - please call 0800 949 9111 or email support@ownyoursuccess.co.uk if you need support around this matter. 





Chynna Clayton Bio
Keynote Speaker
 

Empathetic, strategic, and meticulous about the details, Chynna Clayton has built a career enabling some of the world’s most influential leaders to excel in high-stress environments.
Chynna is the founder and CEO of Matriarch Made Development, a consulting firm that helps organizations develop high performing administrative teams and identify and address overall operating structure
and events logistics inefficiencies. From helping leaders figure out their onboarding, communication flow, event logistics and how to further develop the talents of their teams, Chynna supports leading organizations in creating a systematic approach to tackling business/events challenges and bottlenecks.
Prior to Matriarch Made, Chynna worked in the personal office of Barack and Michelle Obama as their Director of Travel and Event Operations. Her career also includes administrative roles at Disney and the White House where she served as “body woman” to Mrs. Obama during the Obama Administration.
Chynna graduated from University of Florida with a B.S. in Event Management and Political Science and a minor in Business. She currently resides in Washington, DC with her wife, Retired Naval Chief Petty Officer, Katina Hoyles.
Chynna was featured in Michelle Obama’s latest book, The Light We Carry

“She could adapt in all types of environments, remain­ing unflappable in the face of change. On any given day, I might go from having a conversation with a group of students at a school to filming a television show or recording a podcast. I could meet with a world leader or the head of a philanthropic organization and then have dinner with A-list celebrities. It was Chynna facilitating every move.”
— Direct Quote from Michelle Obama in The Light We Carry
Chynna Featured on The Michelle Obama's Podcast




Kate Wood
Workshop Facilitator 

 
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with. 
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is in improving working relationships between roles and functions, supporting people to discover how to be their best selves at work. She does this in the auto-motive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.
Kate's training & qualifications
CTI Co-Active certified coach, ICF registered (CPCC) (PCC)
Coach supervisor (ESQA) (EMCC)
Lean Six Sigma Black Belt
Lumina Sparks practitioner
Hay Group Leadership Styles & Climate accredited coach
Human Capital Institute certified in human capital strategy
Sheppard Moscow advanced business consulting
Conflict management trained (Thomas-Kilman instrument)
Chartered Institute of Marketing Diploma



So, will you be joining us? 🤔
See what our attendees said here. 



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