Name: Customer Service Training - Complete Video Course
Price: 21 GBP
Availability: InStock

Academy for Health and Fitness

Leadership Management Diploma for Supervisors & Team Leaders - CPD Certified

General Admission

School of Business and Technology London

ILM Level 3 Award In Leadership And Management

This extensive Office Administration Career Track Diploma course covers every facet of modern office management and administration, providing you with the skills and knowledge needed to excel in today's dynamic workplace. **27 FREE CPD Accredited Certificates Included**Learning Outcomes:<ul><li>Efficient Administration: Streamline office operations with administrative, secretarial tasks, and performance management expertise.</li><li>Communication Mastery: Enhance your communication through public speaking, email writing, and persuasion skills.</li><li>Legal Proficiency: Grasp UK employment law and corporate risk management for compliance and risk mitigation.</li><li>Leadership Excellence: Develop leadership abilities for effective team and workplace management.</li><li>Information Management: Organize and manage information effectively for enhanced decision-making.</li><li>Safety and Well-being: Ensure workplace safety with health and safety training and first aid certification.</li></ul>Key Features<ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Effective Administration course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul>Enrol now in this Office Administration Career Track Diploma course to excel!This diploma encompasses everything from mastering essential tools like Microsoft Word, PowerPoint, and Outlook to honing leadership, communication, and crisis management skills. Dive deep into areas such as corporate risk and crisis management, equality and diversity, and even personal hygiene. Our curriculum is designed to empower you with a diverse skill set that's highly sought after in the job market. Join us on this transformative journey and become the backbone of any successful organisation.This bundle includes the following courses:<ul><li>Course 01: Admin, Secretarial &amp; PA</li><li>Course 02: Corporate Paralegal</li><li>Course 03: Performance Management</li><li>Course 04: Team Management</li><li>Course 05: Microsoft Word, PowerPoint &amp; Outlook</li><li>Course 06: Health and Safety in the Workplace Level 2</li><li>Course 07: Workplace First Aid Training</li><li>Course 08: Information Management</li><li>Course 09: Facilities Management and Workplace Services</li><li>Course 10: UK Employment Law</li><li>Course 11: Meeting Management Online</li><li>Course 12: Minute Taking Certificate</li><li>Course 13: Effective Administration Document Control</li><li>Course 14: Touch Typing</li><li>Course 15: Email Writing</li><li>Course 16: Public Speaking</li><li>Course 17: Leadership Skills</li><li>Course 18: Corporate Risk And Crisis Management</li><li>Course 19: Cross-Cultural Awareness Training</li><li>Course 20: Equality, Diversity and Discrimination</li><li>Course 21: Level 3 Coaching &amp; Mentoring Course</li><li>Course 22: Presentation Skills</li><li>Course 23: Workplace Confidentiality</li><li>Course 24: Decision Making and Critical Thinking</li><li>Course 25: Workplace Productivity</li><li>Course 26: Persuasion and Influencing Skills</li><li>Course 27: Personal Hygiene Course</li></ul>AccreditationAll of our courses included in this Effective Administration bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.CertificationOnce you've successfully completed your Effective Administration course, you will immediately be sent digital certificates for the bundle courses.<h2>
 
 <div>CPD</div>
 </h2>

 <div id="cpd">
 <div>
 <div>
 <div>
 105 CPD hours / points
 </div>
 <div>
 Accredited by CPD Quality Standards
 </div>
 </div>
 </div>
 </div><h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 <ul><li>Aspiring office administrators and managers</li><li>Professionals seeking to enhance their administrative skills</li><li>Individuals aiming to expand their career prospects in office roles</li><li>Those eager to master diverse aspects of office administration</li></ul>
 </div><h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 There are no formal requirements for this bundle courses to be enrolled.
 </div><h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 <ul><li>Office Manager</li><li>Administrative Coordinator</li><li>Executive Assistant</li><li>Legal Secretary</li><li>HR Administrator</li><li>Compliance Officer</li></ul>
 </div><h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Digital certificate</h4>
 
 Digital certificate -
 Included
 
 <h4>Hard copy certificate</h4>
 
 Hard copy certificate -
 Included
 
 <div>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</div>

 </div>

Training Express

Office Administration Career Track Diploma Course

Retail PsychologyUnlock the secrets of successful retailing with our comprehensive Retail Psychology course. This expertly designed program will teach you about different retail strategies, consumer behaviour, and effective sales processes. Over eleven detailed modules, you&rsquo;ll explore everything from pricing strategies and customer communication to selecting the perfect retail location and understanding the Consumer Rights Act.&nbsp;Whether you&rsquo;re a new entrepreneur or a retail professional looking to enhance your skills, this course offers valuable insights into the psychological factors that drive consumer decisions and the strategic elements that can make or break a retail business.Retail Psychology is a journey into the heart of the retail world. Each module is crafted to provide you with a comprehensive understanding of the retail landscape, equipping you with the tools and knowledge necessary to thrive in this dynamic industry. By the end of this course, you&rsquo;ll not only comprehend the theory behind retail success but also be able to apply these principles in real-world scenarios, transforming your career and business prospects.This course doesn&rsquo;t just promise a strong educational experience. It makes the way for a lucrative and fulfilling career in one of the most dynamic industries in the UK. Enrol now and take the first step towards mastering the art and science of retailing!What Will You Learn?Upon completing this Retail Psychology course, you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Master the fundamentals of Retail Psychology and its impact on consumer behaviour.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Develop comprehensive Retail Strategies to maximise business growth.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain expertise in Retail Pricing to optimise profitability.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand Consumer Behaviour and its influence on the buying process.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Enhance customer experience through effective Sales Processes and Checkout interactions.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn to identify and target trends and customers effectively.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Improve customer engagement through strategic communication techniques.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Negotiate advantageous deals with suppliers to boost your business.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Make informed decisions about Retail Locations to attract the right clientele.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Navigate the Consumer Rights Act for compliant business operations.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Implement Health and safety standards in Retail Stores for a safe shopping environment.</li></ul>Retail Psychology Course Curriculum&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 01: Retail Psychology &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 02: Retail Strategy &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 03: Retail Pricing &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 04: Importance of Consumer Behaviour &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 05: The Sales Process and Dealing with Customers at the Checkout &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 06: Taking Trends and Targeting Customers Effectively &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 07: The Importance of Communicating with Customers &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 08: Negotiate the Right Deal with Suppliers &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 09: Choosing a Retail Location &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 10: Consumer Rights Act &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 11: Health &amp; Safety for Retail Stores</li></ul>Why Choose Teachers TrainingSome of our website features are:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This is a dedicated website for teaching</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">24/7 tutor support</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Interactive Content</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Affordable price</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Courses accredited by the UK&#39;s top awarding bodies</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">100% online</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Flexible deadline</li></ul>Entry RequirementsNo formal entry requirements. You need to have:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Passion for learning</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A good understanding of the English language</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Be motivated and hard-working</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Over the age of 16.</li></ul>CertificationCPD Certification from The Teachers TrainingSuccessfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">You can get your digital certificate (PDF) for &pound;4.99 only</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Hard copy certificates are also available, and you can get one for only &pound;10.99</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">You can get both PDF and Hard copy certificates for just &pound;12.99!</li></ul>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.

The Teachers Training

Visual Merchandising

Explore the fascinating world of Retail Psychology with our specialized course. Dive into consumer behavior, decision-making processes, and retail strategies that drive sales and enhance customer experiences. Unlock insights to optimize store layouts, product placement, and marketing tactics. Elevate your retail career with invaluable psychological insights. Enroll now and revolutionize your approach to retail!

Retail Psychology

IOMH - Institute of Mental Health

Life Coaching

Is your learner ready to transition to a Speech Generating Device? Do you need help selecting a device and/or preparing your learner for the transition? This training will help get your questions answered!With the current influx of communication devices and apps to the market how do we ensure that basic functional communication skills are maintained and taught right from the beginning? Speech Generating Devices (SGDs) were first introduced for people with motor difficulties like cerebral palsy and now these devices are being introduced to our learners with autism and other related communication difficulties. for these populations, language and cognition are often compromised and basic social and communication skills have not always been mastered prior to the introduction of a device. Because of this, the way we teach the use of SGDs needs to be specifically tailored to fit the needs of each individual paying attention to devices capabilities vs. user capabilities.This full-day workshop will describe procedures for analysing a learner&#39;s current PECS skills to determine candidacy for transitioning to a Speech Generating Device (SGD), choosing a device, and teaching functional use of the device, and why we must teach the basic principles of communication to our learner first to ensure positive outcomes are achieved.*Participants should bring a Speech Generating Device (SGD) to the training for use during a variety of activities.<a href="https://www.youtube.com/embed/IUAJySZHB3g" data-featherlight="iframe" data-featherlight-iframe-height="315" data-featherlight-iframe-width="560" data-icon="I" style="color: rgb(2, 135, 155); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(2, 135, 155);">WATCH VIDEO</a><h2 style="color: rgba(0, 0, 0, 0.75); box-sizing: border-box;" fr-original-style=" color: rgba(0, 0, 0, 0.75);">TOPICS COVERED INCLUDE</h2><div style="color: rgba(0, 0, 0, 0.75); box-sizing: border-box;" fr-original-style=" color: rgba(0, 0, 0, 0.75);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Review of the PECS Protocol</li><li fr-original-style="" style="box-sizing: border-box;">The unique challenges of learners with complex communication needs</li><li fr-original-style="" style="box-sizing: border-box;">Procedures for analysing current PECS skills</li><li fr-original-style="" style="box-sizing: border-box;">Determining candidacy for transitioning from PECS to a Speech Generating Device</li><li fr-original-style="" style="box-sizing: border-box;">The 5 criteria for appropriate device selection</li><li fr-original-style="" style="box-sizing: border-box;">Preparing the learner for the transition</li><li fr-original-style="" style="box-sizing: border-box;">Using elements of the PECS protocol to teach functional SGD use</li><li fr-original-style="" style="box-sizing: border-box;">Problem solving SGD use</li></ul>Tuition Includes:&nbsp;Detailed Handout with space for note taking, Delegate Practise Bag and Certificate of Attendance.CEUs: 5.5 BACB CEUs; Satisfactory completion of this course requires participants to be present for the duration of the course and to participate in all student responding activities (e.g. questions, role play, quizzes, and surveys). <img src="https://cdn.pecs-unitedkingdom.com/wp-content/uploads/2016/12/22014750/BACBcont-ed-provider.png" alt="" width="120" height="112" data-lazy-src="https://cdn.pecs-unitedkingdom.com/wp-content/uploads/2016/12/22014750/BACBcont-ed-provider.png" data-ll-status="loaded" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">Pyramid Educational Consultants is an approved BACB ACE Provider for Learning (Type 2) Continuing Education Credits. The BACB does not warrant, endorse, sponsor, approve, or partner with the event, organisation, or instructor.</div><div fr-original-style="" style="box-sizing: border-box;"> </div>

Pyramid Educational Consultants Uk, Ltd.

TRANSITIONING FROM PECS TO SGDS

Professional

Student

Certificate in Leadership and Team Skills Level 1Explore the essentials of Leadership and Team Skills in this Level 1 Certificate course. Delve into diverse Leadership Styles, discover the art of Motivating and Managing Teams, and master Time Management. Gain insights into Financial Management, hone your Project Management skills, and excel in Performance and Talent Management, equipping you for effective leadership and team success. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Define various Leadership styles.</li><li fr-original-style="" style="box-sizing: border-box;">Explain strategies for motivating and managing teams.</li><li fr-original-style="" style="box-sizing: border-box;">Implement effective time management techniques in Leadership.</li><li fr-original-style="" style="box-sizing: border-box;">Evaluate financial management principles in Leadership.</li><li fr-original-style="" style="box-sizing: border-box;">Develop project, performance, and talent management skills in Leadership.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul>Certificate in Leadership and Team Skills Level 1 Course Syllabus<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Leadership Styles: Explore various leadership styles, including autocratic, democratic, transformational, and situational leadership, and understand their applications and impact on team dynamics.</li><li fr-original-style="" style="box-sizing: border-box;">Motivating and Managing Teams: Learn effective strategies for motivating and managing teams, including team-building exercises, communication techniques, and conflict resolution skills.</li><li fr-original-style="" style="box-sizing: border-box;">Time Management in Leadership: Develop time management skills tailored to leadership roles, including prioritization, delegation, and goal setting, to enhance productivity and efficiency.</li><li fr-original-style="" style="box-sizing: border-box;">Financial Management in Leadership: Gain an understanding of financial management principles relevant to leadership positions, including budgeting, financial analysis, and resource allocation.</li><li fr-original-style="" style="box-sizing: border-box;">Project Management in Leadership: Acquire project management skills essential for leaders, covering project planning, execution, monitoring, and successful project completion within scope, time, and budget constraints.</li><li fr-original-style="" style="box-sizing: border-box;">Performance Management in Leadership: Learn to effectively assess and manage team performance through performance appraisals, feedback mechanisms, and performance improvement plans.</li><li fr-original-style="" style="box-sizing: border-box;">Talent Management in Leadership: Explore talent acquisition, development, and retention strategies to build a high-performing team, align individual goals with organizational objectives, and foster professional growth within the team.</li></ul><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

 </div>

Empower UK Employment Training

Leadership Skills

Leadership Development

Institute of Leadership & Management (ILM)

Certificate in Leadership and Team Skills Level 1

Learn all the modern techniques to become a fantastic event planner. You'll explore everything you need to learn about event management and planning. This comprehensive course is designed to learn how to run successful events. You will get clear, logical, easy-to-follow advice that you can implement immediately.Your events will grow much more likely if you manage them well. As a result, your events will be much more exciting and fun to attend. This Ultimate Guide to Becoming an Event Planner is ideal for new and experienced event planners who want to take their event planning to the next level.Event managers must have excellent organisational and communication skills and the ability to think on their feet and problem-solve. It is also essential for event managers to have a good understanding of the latest trends in event planning and to be able to stay organised and on top of all the details. With the right skills and knowledge, event management can be a rewarding and exciting career.Included Courses:<ul><li>Course 01: Event Management : Events Staff Training</li><li>Course 02: Travel &amp; Tourism</li><li>Course 03: Life Coaching</li></ul>In this comprehensive course, you will deepen your understanding of different types of events, management processes, techniques to finalise plans, and much more.By the end of this course, you will be able to get a strong understanding of this industry, which will help you grow further in your career. Moreover, you will receive an accredited certification from CPD that will enhance your CV and make you worthy in the job market. So, enrol in this course today and fast-track your career ladder.What will you learn:<ul><li>Deal with clients professionally</li><li>Make the most of your suppliers</li><li>Create an in-depth budget</li><li>Investigate potential venues</li><li>Organise events and weddings so that everything runs smoothly</li><li>A clear understanding of Catering management</li><li>Develop the work habits of a successful event planner</li><li>Know the steps involved in organising an online event.</li></ul>Key Features<ul><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul>So, Enrol now and start taking advantage of this great learning opportunity.*** (Offer Ends Soon) ***This course is ideal if you want to thoroughly understand the industries and the associated expertise. The Event Management course was created to be easy to understand, well-organized, and concise.Course CurriculumThe detailed curriculum outline of this course is as follows:Course 01: Event Management : Events Staff Training<ul><li>Module 01: Introduction to Party Planner</li><li>Module 02: Types of Parties - Overview</li><li>Module 03: Skills You Need to Be a Party Planner</li><li>Module 04: Starting Your Party Planning Business</li><li>Module 05: Party Planning Business Functions</li><li>Module 06: Initial Planning &amp; Budgeting</li><li>Module 07: Guest Demographics</li><li>Module 08: Choosing a Theme</li><li>Module 09: Venue Requirements</li><li>Module 10: Food and Beverage</li><li>Module 11: Vendors Every Party Planner Should Know</li><li>Module 12: Generating a Client Base</li><li>Module 13: Networking</li><li>Module 14: Making the Party Memorable</li></ul>Course 02: Travel and TourismModule 1<ul><li>Defining Travel and Tourism</li><li>Business Tourism</li><li>Leisure Tourism</li><li>Differentiating Between Business and Leisure Tourism</li><li>Factors that Motivates to Travel</li><li>Advantages and Disadvantages of Package Holidays</li><li>Various Tourist Destinations</li><li>Culture and Heritage</li><li>Summary</li></ul>Module 2<ul><li>Marketing Mix</li><li>Components of Tourism Products and Services</li><li>Life Cycle of Tourism Product</li><li>Summary</li></ul>Module 3<ul><li>Introduction</li><li>The Tour Operator</li><li>Tour Operation Economics</li><li>Consumer Trends Affecting Future of Tour Operation</li><li>Consumer Issues in Tour Operating</li><li>Travel Agents</li><li>Travel Agents and ICT</li><li>Future of Travel Retailing</li><li>Tour Operations Department</li><li>Marketing the Tours</li><li>Summary</li></ul>Module 4<ul><li>Marketing Strategies</li><li>GTA Marketing Roles</li><li>Market Research</li><li>Marketing Objectives</li><li>Summary</li></ul>Module 5<ul><li>Active Listening</li><li>Telephoning</li><li>Negotiation</li><li>Summary</li></ul>Module 6<ul><li>Introduction</li><li>Quality Tourism Management</li><li>Taking Care of Customer</li><li>Deal with Complaints</li><li>Summary</li></ul>Module 7<ul><li>Crisis Management</li><li>Visitor Attraction Management</li><li>Summary</li></ul>Module 8<ul><li>Principles of Transportation</li><li>Different Forms of Land Transport</li><li>Advantages and Disadvantages of Different Types of Transport</li><li>Issues in Transport Management</li><li>Transportation and Environment</li><li>Customer Safety</li><li>Summary</li></ul>Module 9<ul><li>Impact of COVID in Tourism Industry</li><li>UK Best Destinations</li><li>Best Tourism Destinations Across the World</li><li>Summary</li></ul>Module 10<ul><li>Sustainable Development</li><li>Sustainable Tourism and Development</li><li>Roles and Responsibilities</li><li>Summary</li></ul>Module 11<ul><li>Role of Public Awareness</li><li>Workshops</li><li>Seminars on Public Awareness</li><li>Making Tourists Aware</li><li>Summary</li></ul>Module 12<ul><li>Brexit Tourism and the intimacy of Geopolitics</li><li>Transformation</li><li>Tourism Crises</li><li>Negative Mega Event</li><li>Supply-Side Issues</li><li>Demand Side Issues</li><li>Impact on UK Tourism</li><li>Conclusion</li></ul>Module 13<ul><li>Tourism Productivity Challenges</li><li>Measurement Issues</li><li>Demand Variations and Markets</li><li>Capital and Infrastructure</li><li>Skilled Labour</li><li>Digitisation and Innovation</li><li>Summary</li></ul>Course 03: Life Coaching <ul><li>Module 01: Life Coaching: The Purpose and Fundamentals</li><li>Module 02: Develop Your Self-Awareness</li><li>Module 03: The Development of Core Beliefs and Managing Fears</li><li>Module 04: Life Coaching Types and Key Attributes of a Life Coach</li><li>Module 05: Understanding Emotional Intelligence</li><li>Module 06: Body Language and Communication Techniques</li><li>Module 07: A Structure for Client Work and Goal Setting</li><li>Module 08: Basic Principles for Business Development and Growth</li><li>Module 09: The Ethical Coach: Protect Yourself and Your Clients</li></ul>AccreditationThis Diploma in Event Management is CPD Certification Service (CPD UK) Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.CertificationOnce you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.AssessmentAt the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.<h2>
 
 <div>CPD</div>
 </h2>

 <div id="cpd">
 <div>
 <div>
 <div>
 10 CPD hours / points
 </div>
 <div>
 Accredited by The CPD Certification Service
 </div>
 </div>
 </div>
 </div><h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 This course applies to anyone looking to establish a career in these fields:<ul><li>Event Planner/Analyst</li><li>Specialist/Coordinator</li><li>Conference Manager</li><li>Marketing Manager</li><li>National Events Executive</li><li>Meeting Planner</li><li>Operations Manager</li><li>Conference Planner</li><li>Exhibition Coordinator</li><li>Convention Planner</li></ul>
 </div><h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 <ul><li>A desire to learn how to become a successful Event Planner.</li><li>There is no prior experience required.</li></ul>
 </div><h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 Having this course will increase the value of your CV and open you up to multiple job sectors as:<ol><li>Event planner</li><li>Wedding Planner</li><li>Event Space or Venue Managers</li><li>Catering Services Manager</li><li>Event Social Media Coordinator</li><li>Staff or Volunteer Coordinator</li></ol>
 </div><h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate of completion</h4>
 
 Digital certificate -
 Included
 
 <h4>Certificate of completion</h4>
 
 Hard copy certificate -
 Included
 
 <div> You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. </div>

 </div>

Event Management Skills Course

A Business &amp; Management Studies and examines how a market or organisation works and functions. This might encompass the company's financial, administrative, and marketing components. Marketing, work Management courses are available for both eager novices and professionals. If you are planning to make your career in this business management field we will provide you with all true guidance which will lead you through to ultimate success. Business Management Course will be focusing on terms, laws, leadership qualities, strategies and any more.Experts and mentors collaborated to develop this course. This Business Management Course can boost your professional reputation. With the lessons, you can tell the difference. Through this course, you will learn everything you need to know to start or progress your career in business or empowerment management at the highest possible level.This course is essentially separated into different levels. This Business Management course will help you develop technical abilities as well as a deep understanding of work handling. You will gain a practical and theoretical understanding about improving your knowledge to run a business. The course can help you reach the height of success. All current topics are covered in this course. You will be provided with all the laws and regulations related to marketing or empowerment. This Business Management Course will educate you on operational work, risk reducing, succession planning, project handling, and others.For individuals attempting to make a profession in this field of marketing or empowerment this course helps them to understand the basics and to educate them fully. This Business Management Course will help you to gain a thorough understanding of this topic. This course will also clarify the differences between a leader and a manager. Moreover, students will develop an action plan for running an organisationIt does not matter if you are weak in management. Following all the steps of this course you can improve your skills and make career and professional objectives. In this Business Management Course, we are committed to provide you with the best educational experience possible as we are one of the leading course providers and most renowned e-learning specialists online. If you do not follow all the steps of the Business Management course it might get difficult for students to understand as well as to make a career out of it successfully.Learning OutcomesAt the end of the course, the learner will be able to:<ul><li>Provide a brief idea about Business Management and its importance.</li><li>Discuss all the terms related to Business Management.</li><li>Clarify the differences between a leader and a manager.</li><li>Describe the theory of leadership and management to encourage organisational direction.</li><li>Determine the personal and technical skills needed to attain strategic objectives.</li><li>Develop a personal improvement plan.</li><li>Describe the concepts of strategic business management.</li><li>Understand the UK law and regulations related to business.</li><li>Develop an action plan for an organisation.</li></ul>Why Choose Business Management Course from Us<ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul>**Courses are included in this Business Management Course**<ul><li>Course 01: Level 7 Business Management Course</li><li>Course 02: Level 1 Business Management</li><li>Course 03: Level 7 Diploma in Leadership and Management Course</li></ul>***Other Benefits of Business Management Course***<ul><li>3 PDF Certificate FREE</li><li>Lifetime Access</li><li>Free Retake Exam</li><li>Tutor Support</li></ul>[ Note: Free PDF certificate will provide as soon as completing the Business Management Course] This Business Management Course will be the best addition to enhance your knowledge to make a career in this field. We will be providing a collection of concepts, ideas, and procedures that will empower you in maintaining your own learning and advancement. Our course increasingly focused on consequences of the topic as well as the advantages that professional development potentially generates in the real world. This course will help students to understand more about this Level 7 Business Management.This Business Management Course is led by world-class course materials, which is available online. The course is divided into several modules for your better understanding. You can also learn about numerous strategic techniques about this course. Additionally, this step-by-step online course will teach you how to respond to issues that arise during running a market, helping you make well-informed important decisions. So without any delay take the next step toward achieving your personal and professional goals.We will assist you to learn about all the essentials and help you in every step of this course. You can always count on us if you ever feel difficulty solving a problem that's given to you. With total assurance you can fully trust us with the whole process of learning. Business Management Course and will provide the best guidance so that you can have the career you desire.Enrol to see what you Need to go through the curriculum's component descriptions to have a glimpse of what elements you need to finish this Business Management Course successfully.Course Curriculum of*** Business Management ***<ul><li>Module 01: Introduction</li><li>Module 02: Financial Resource and Investment Management</li><li>Module 03: Succession Planning </li><li>Module 04: Risk Management</li><li>Module 05: Supply Chain Management</li><li>Module 06: Human Resource Management</li><li>Module 07: Leadership and Management</li><li>Module 08: Change Management</li><li>Module 09: Conflict Management</li><li>Module 10: Project Management</li><li>Module 11: Communication Techniques for Business-Management</li><li>Module 12: Entrepreneurship and Small Business Management</li><li>Module 13: UK Business Law</li></ul>-------------------***GIFT Courses*****Level 1 Business Management Course Curriculum <ul><li>Module 01: Management and Leadership Explained</li><li>Module 02: How to Manage Resources</li><li>Module 03: Effective Management of Time, Stress and Crises</li></ul>-------------------**Level 7 Diploma in Leadership and Management CourseCourse Curriculum<ul><li>Module 1: Understanding Management and Leadership</li><li>Module 2: Leadership over Yourself</li><li>Module 3: Creativity and Innovation</li><li>Module 4: Leadership and Teambuilding</li><li>Module 5: Motivation and People Management</li><li>Module 6: Communication and Leadership</li><li>Module 7: Presentation, One-to-one Interview and Meeting Management</li><li>Module 8: Talent Management</li><li>Module 09: Strategic Leadership</li><li>Module 10: Stress Management</li></ul>Assessment MethodAfter you have finished Business Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification.CertificationAfter completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 This Business Management course is highly recommended for:<ul><li>Entrepreneurs.</li><li>Small business owners.</li><li>Existing business professionals.</li><li>Program Manager.</li><li>Facility Manager.</li><li>Program Administrator.</li><li>Students</li><li>Recent graduates.</li></ul>
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 There are no specific requirements for this Business Management course because it does not require any advanced knowledge or skills.Students who intend to enrol in this course must meet the following requirements:<ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
 </div> <h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 The Business Management Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business.
 </div> <h2>
 
 <div>Certificates</div>
 </h2>

 <div id="optional_extras">
 <h4>Certificate of completion</h4>
 
 Digital certificate -
 Included
 

 </div>

Training Tale

Master of Business Management (MBM)

Business Leadership

International Business Management

Master of Business Law (MBL)

Business & Management

Business & Marketing

Business Management Training- Course

<div>
	<h3>Description:</h3>
Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills.
The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections.
Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette.
Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc.
Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly.
After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications.
Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them.
<h3>Assessment:</h3>
<ul>
<li>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification:</h3>
<ul>
<li>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</li>
<li>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
</ul>
<h3>Who is this Course for?</h3>
Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic background.
<h3>Requirements</h3>
Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.
		</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Understanding Customer Service</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding Customer Service</td>
					<td>FREE </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Identifying Customer Expectations</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Providing Excellent Customer Service</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td colspan="4">Focusing on the Customer</td>
				</tr>
								<tr>
					<td></td>
					<td>Focusing on the Customer</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td colspan="4">Customer Service and the Telephone</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Service and the Telephone</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td colspan="4">Handling Complaints</td>
				</tr>
								<tr>
					<td></td>
					<td>Handling Complaints</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td colspan="4">Enduring Stress</td>
				</tr>
								<tr>
					<td></td>
					<td>Enduring Stress</td>
					<td> </td>
					<td> 00:13:00</td>
				</tr>
								<tr>
					<td colspan="4">Business Communication</td>
				</tr>
								<tr>
					<td></td>
					<td>Identifying Basic Communication Techniques</td>
					<td>FREE </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Formal and Informal Communication</td>
					<td> </td>
					<td> 00:02:00</td>
				</tr>
								<tr>
					<td colspan="4">Verbal and Non-verbal Communication</td>
				</tr>
								<tr>
					<td></td>
					<td>Describing Verbal and Non-verbal Communication</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding Body Language</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Making Effective Presentations</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Fundamentals of Productive Meetings</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td colspan="4">Written Communication</td>
				</tr>
								<tr>
					<td></td>
					<td>Written Communication</td>
					<td> </td>
					<td> 00:13:00</td>
				</tr>
								<tr>
					<td colspan="4">Electronic Communication</td>
				</tr>
								<tr>
					<td></td>
					<td>Electronic Communication</td>
					<td> </td>
					<td> 00:19:00</td>
				</tr>
								<tr>
					<td colspan="4">Communicating with Graphics</td>
				</tr>
								<tr>
					<td></td>
					<td>Creating Graphics for Business Communication</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Communicating Static Information</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Communicating Dynamic Information</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td colspan="4">Effectively Working for Your Boss</td>
				</tr>
								<tr>
					<td></td>
					<td>Representing Your Boss</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Communicating Your Boss's Decisions</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Supporting Your Boss and Colleagues</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Building a Partnership with Your Boss</td>
					<td> </td>
					<td> 00:13:00</td>
				</tr>
								<tr>
					<td colspan="4"> Identifying Goals</td>
				</tr>
								<tr>
					<td></td>
					<td>Identifying Goals </td>
					<td>FREE </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td colspan="4">Effective Energy Distribution</td>
				</tr>
								<tr>
					<td></td>
					<td>Energy Distribution </td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Time Logs</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td colspan="4">Working with Your Personal Style</td>
				</tr>
								<tr>
					<td></td>
					<td>Personal World View</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Strengths </td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td colspan="4">Building Your Toolbox</td>
				</tr>
								<tr>
					<td></td>
					<td>A Building Your Toolbox </td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td colspan="4">Establishing Your Action Plan</td>
				</tr>
								<tr>
					<td></td>
					<td>Establishing Your Action Plan </td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td colspan="4"> Getting Started with Word</td>
				</tr>
								<tr>
					<td></td>
					<td>Navigate in Microsoft Word</td>
					<td>FREE </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Create and Save Word Documents</td>
					<td> </td>
					<td> 00:24:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Manage Your Workspace</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Edit Documents</td>
					<td> </td>
					<td> 00:16:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Preview and Print Documents</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Customize the Word Environment</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td colspan="4">Formatting Text and Paragraphs</td>
				</tr>
								<tr>
					<td></td>
					<td>Apply Character Formatting</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Control Paragraph Layout</td>
					<td> </td>
					<td> 00:19:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Align Text Using Tabs</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Display Text in Bulleted or Numbered Lists</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Apply Borders and Shading</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td colspan="4">Working More Efficiently</td>
				</tr>
								<tr>
					<td></td>
					<td>Make Repetitive Edits</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Apply Repetitive Formatting</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Use Styles to Streamline Repetitive Formatting Tasks</td>
					<td> </td>
					<td> 00:14:00</td>
				</tr>
								<tr>
					<td colspan="4">Managing Lists</td>
				</tr>
								<tr>
					<td></td>
					<td>Sort a List</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Format a List</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td colspan="4">Adding Tables</td>
				</tr>
								<tr>
					<td></td>
					<td>Insert a Table</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Modify a Table</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Format a Table</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Convert Text to a Table</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td colspan="4">Inserting Graphic Objects</td>
				</tr>
								<tr>
					<td></td>
					<td>Insert Symbols and Special Characters</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Add Images to a Document</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td colspan="4">Controlling Page Appearance</td>
				</tr>
								<tr>
					<td></td>
					<td>Apply a Page Border and Color</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Add Headers and Footers</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Control Page Layout</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Add a Watermark</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td colspan="4">Preparing to Publish a Document</td>
				</tr>
								<tr>
					<td></td>
					<td>Check Spelling Grammar and Readability</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Use Research Tools</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Check Accessibility</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Save a Document to Other Formats</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td colspan="4"> Getting Started with Microsoft Office Excel 2016</td>
				</tr>
								<tr>
					<td></td>
					<td>Navigate the Excel User Interface</td>
					<td>FREE </td>
					<td> 00:28:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Use Excel Commands</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Create and Save a Basic Workbook</td>
					<td> </td>
					<td> 00:19:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Enter Cell Data</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Use Excel Help</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td colspan="4">Performing Calculations</td>
				</tr>
								<tr>
					<td></td>
					<td>Create Worksheet Formulas</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Insert Functions</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Reuse Formulas and Functions</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td colspan="4">Modifying a Worksheet</td>
				</tr>
								<tr>
					<td></td>
					<td>Insert, Delete, and Adjust Cells, Columns, and Rows</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Search for and Replace Data</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Use Proofing and Research Tools</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td colspan="4">Formatting a Worksheet</td>
				</tr>
								<tr>
					<td></td>
					<td>Apply Text Formats</td>
					<td> </td>
					<td> 00:17:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Apply Number Format</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Align Cell Contents</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Apply Styles and Themes</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Apply Basic Conditional Formatting</td>
					<td> </td>
					<td> 00:11:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Create and Use Templates</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td colspan="4">Printing Workbooks</td>
				</tr>
								<tr>
					<td></td>
					<td>Preview and Print a Workbook</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Set Up the Page Layout</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Configure Headers and Footers</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td colspan="4">Managing Workbooks</td>
				</tr>
								<tr>
					<td></td>
					<td>Manage Worksheets</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Manage Workbook and Worksheet Views</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Manage Workbook Properties</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

John Academy

Online Course Marketing

Online Course Creation

Customer Service

Professional Skills

Business Communication Skills

Professional Skills Course (PSC)

Customer Service Training - Complete Video Course

Caerphilly

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:<div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Build positive relationships and rapport with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use a range of questioning techniques with your learners to have discussions about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Being able to use effective questioning techniques</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops active listening skills</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Maintain confidentiality and know how to make referrals</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"> </div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2>&bull; Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration&bull; This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.&bull; This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.&bull; You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)</div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"> </div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops confidence in having conversations about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Can be used towards CPD hours</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Network with colleagues to build positive and collaborative relationships</div></li></ul></div></div>

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.
The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:
Build positive relationships and rapport with your learners
Use a range of questioning techniques with your learners to have discussions about wellbeing
Being able to use effective questioning techniques
Develops active listening skills
Maintain confidentiality and know how to make referrals



Further Information
• Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration
• This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.
• This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.
• You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)



Benefits
Develops confidence in having conversations about wellbeing
Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)
Can be used towards CPD hours
Network with colleagues to build positive and collaborative relationships

Panda Education and Training Ltd

Mental Health Awareness

Health & Wellbeing

Using a range a communication techniques, be able to support your learner's mental health and wellbeing. 

Supporting your learners’ wellbeing: A communication toolkit

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

Brighton

Southend on Sea

Rotherham

Manchester

Slough

Portsmouth

Bingley

Paisley

Birmingham

Luton

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

<div id="course-pills-1">Duration5 Days30 CPD hoursThis course is intended forThis course is targeted to those seeking A+ Certification and anyone in these roles: IT Support Specialist Helpdesk Technician Field Technician Tier I Support Specialist Desktop Support Specialist Associate Network Engineer Systems Support Technician Junior Systems AdministratorOverviewAt completion of this course, you will be able to: Install and configure end-user devices and software Address connectivity problems Perform basic cybersecurity mitigations Troubleshoot common problems to diagnose and resolve issues Demonstrate basic knowledge of scripting, the cloud, and virtualizationCompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102. </div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

Nexus Human

Cisco Certified Network Associate (CCNA)

CompTIA Network+

IT Certifications

Cisco Certified Entry Networking Technician (CCENT)

CompTIA A+

CompTIA Security+

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

5 Days

30 CPD hoursThis course is intended for

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.Overview

On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.

CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

IT Technician

Computer Skills

Computer Technician

Belfast

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">The purpose&nbsp;of these qualifications is to enable learners to coach clients &ndash; one to one and in small groups &ndash; towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.This qualification is mapped directly to:The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.Qualification Structure:<ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Unit 1: Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li fr-original-style="" style="box-sizing: border-box;">Unit 2: Providing a positive customer experience in the exercise environment</li><li fr-original-style="" style="box-sizing: border-box;">Unit 3: Lifestyle management &amp; health awareness</li><li fr-original-style="" style="box-sizing: border-box;">Unit 4: Gym-based programme planning and preparation</li><li fr-original-style="" style="box-sizing: border-box;">Unit 5: Gym-based programme delivery and professional instruction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 6: Applied anatomy and physiology</li><li fr-original-style="" style="box-sizing: border-box;">Unit 7: Promoting wellness through client motivation and interaction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 8: Bespoke exercise programme design</li><li fr-original-style="" style="box-sizing: border-box;">Unit 9: Customised exercise programme instruction and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">Unit 10: Nutrition to support physical activity</li><li fr-original-style="" style="box-sizing: border-box;">Unit 11: Business acumen for a successful Personal Training Practice</li></ul><div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;">Entry Requirements:</div>Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.<div fr-original-style="" style="box-sizing: border-box;"> </div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Assessments:</div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Multiple choice testAssessment workbookObservation of practical skillsPortfolio of evidence (Learner assessment record) <div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Add Ons:</div>If you choose the Gold or Platinum Course you will receive the following:NASM Certified Nutrition Coach (CNC) - *Platinum OnlyNASM Behaviour Change Science: Help Clients Stick with their ProgrammeNASM Speed Agility and Quickness TrainingNASM Navigating DietsNASM Anatomy of a Research paper: How to Read beyond the Abstract</div> </div></section></div></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"> </div>

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.
This qualification is mapped directly to:
The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.
Qualification Structure:
Unit 1: Anatomy & physiology for exercise & fitness instructors
Unit 2: Providing a positive customer experience in the exercise environment
Unit 3: Lifestyle management & health awareness
Unit 4: Gym-based programme planning and preparation
Unit 5: Gym-based programme delivery and professional instruction
Unit 6: Applied anatomy and physiology
Unit 7: Promoting wellness through client motivation and interaction
Unit 8: Bespoke exercise programme design
Unit 9: Customised exercise programme instruction and communication techniques
Unit 10: Nutrition to support physical activity
Unit 11: Business acumen for a successful Personal Training Practice
Entry Requirements:
Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.
Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)


Add Ons:
If you choose the Gold or Platinum Course you will receive the following:
NASM Certified Nutrition Coach (CNC) - *Platinum Only
NASM Behaviour Change Science: Help Clients Stick with their Programme
NASM Speed Agility and Quickness Training
NASM Navigating Diets
NASM Anatomy of a Research paper: How to Read beyond the Abstract

Platinum Training Institute

NASM

Personal Trainer

Coaching

Sport

Fitness

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.

PTI Diploma in Personal Training

<div>
	<blockquote>Do you want to know how to improve yourself to be able to communicate well? If yes, then you should take an initiative to be able to develop your communication techniques to be able to express yourself well.</blockquote>
<h3>Description: </h3>
Other than the goal of attracting the audience's attention, another advantage of an effective communication is that the individual will have the capacity to talk truly and not sit idle with silly comments. Most audience members acknowledge communication styles that are rich with data and realities. Most attention-snatching ideas and information concentrate on these imperative components and this is particularly predominant in the advertising line where time is of the essence.
There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively.
<h3>Who is the course for?</h3>
<ul>
<li>Professionals who work in the communications industry or part of the communications department. Furthermore, it will help the top executive execute and command their subordinates to function well. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions.</li>
<li>People who are interested in learning more about communication.</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. 
</li>
<li>Learners should be ages 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment: </h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification:</h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
The Communication Techniques course would be beneficial for the following careers:
<ul>
<li>Account Manager.</li>
<li>Business Development.</li>
<li>Communication Department Head.</li>
<li>Executive Producers.</li>
<li>Group Account Director.</li>
<li>Marketing Manager.</li>
<li>Public Relations Officer.</li>
<li>Social Media Specialist.</li>
<li>Strategist.</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Communication Techniques</td>
				</tr>
								<tr>
					<td></td>
					<td>What Is Communication</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understand Yourself And Your Message</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Ways To Understand Face Reading</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Pay Attention To Body Language</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Learn To Use Terms That Spark Interest</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Give Your Message Within Very Short Time</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Communicating Effectively</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Communicating with Body Language</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Reading Body Language</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Body Language Mistakes</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Gender Differences</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Nonverbal Communication</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Facial Expressions</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Body Language in Business</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Lying and Body Language</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Improve Your Body Language</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Matching Your Words to Your Movement</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Communication Techniques</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Communication Techniques</td>
					<td> </td>
					<td> 00:20:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Listening Skills

Meeting Skills

Business Communication

Communication Skills

Communication Techniques

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			Do you want to improve your oratory skill? Do you work in the Public affair or do you want to be a politician? Are you trying to develop good command over your communication skill? Then this course is the perfect solution for you.
The course provides a powerful insight into the way communication works.
Do you have the ability to read people? Do you understand what motivates other people? Do you handle difficult people and hard situations with grace, serenity and tranquility? A good communicator does these works. They can quickly assess people and guess what their problems are? The course will help you to upgrade your intellectual abilities so that you can get individuals to react with the right communication. The course will guide you to gain excellent communications skills to express your thoughts nicely.
<h3>Course Highlights</h3>
Mastering Communication Techniques is an award winning and the best selling course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Mastering Communication Techniques into 18 modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 45 minutes hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
<h3>Why You Should Choose Mastering Communication Techniques</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
Mastering Communication Techniques is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
<h3>Requirements</h3>
Our Mastering Communication Techniques is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.<table>				<tbody><tr>
					<td colspan="4">Communication Techniques</td>
				</tr>
								<tr>
					<td></td>
					<td>What Is Communication</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understand Yourself And Your Message</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Ways To Understand Face Reading</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Pay Attention To Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Learn To Use Terms That Spark Interest</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Give Your Message Within Very Short Time</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Communicating Effectively</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Communicating with Body Language</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Reading Body Language</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Body Language Mistakes</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Gender Differences</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Nonverbal Communication</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Facial Expressions</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Body Language in Business</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Lying and Body Language</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Improve Your Body Language</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Matching Your Words to Your Movement</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
				</tbody></table>

iStudy UK

Trainers Course

Mastering Communication Techniques

<h4>Communication Techniques for Managers Certification</h4>
This exhaustive online course covering the subject of correspondence strategies is an extraordinary manner by which to help the supervisors and group pioneers in your business study fruitful correspondence, permitting them to expertly liaise with clients and partners and giving them the certainty to discuss, talk about and resolve struggle in a more powerful way. Enlisted colleagues will discover heaps of down to earth tips, to manage them towards more effective strategies for speaking with their group in an unexpected way, while regarding the diverse correspondence styles of others. It's ideal for existing supervisors or the individuals who have been as of late elevated to the board parts, to set them up for progress. What's Covered in the Course? The course covers a scope of data identifying with effective correspondence from an administration point of view. Here are a portion of the features that your workers can anticipate: The key individual ascribes and characteristics showed by great communicators and how to grow such abilities; The contrast among delicate and hard abilities and how to utilize both to the best benefit, when speaking with your group; The most effective method to deal with a scope of circumstances which may happen in a group and how to utilize correspondence, to beat different issues and resolve struggle; The scope of various sorts of correspondence styles and how to recognize which style is generally suitable in which circumstance and how to adjust your own style, when managing various kinds of individuals and conditions; The ideas of tuning in, stance and tweak when imparting and how to utilize each to the best benefit; Tips on connecting with others well and building a work space that is comprehensive, spurring and enabling for representatives. What are the Benefits of the Course? There are a lot of benefits that your worker and your business can expect by taking the Communication Techniques for Managers Certification course: Your workers will acquire a scope of abilities, to help them in speaking with their groups in the most ideal manner, to serve your business; Because of the measured course structure, your workers can learn at their own speed and on any gadget that suits them; At the point when they effectively complete the course, your representatives will accomplish an industry-perceived testament.

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Communication Techniques for Managers

<div>
	<h3>Description: </h3>
Administrators are the ones who help in managing a business, so it is essential for them to have good communication skills. Communication skills can be attained through experience or formal education, training, and workshop. If you need to know the right communication skills for administrators, then this course will be able to provide that. Learn the strategies that could help in your communication development as you will understand the communication barriers that hinder your communication strategies to work.
<h3>Who is the course for?</h3>
<ul>
<li>Business professionals who want to understand the importance of communication skills</li>
<li>People who are interested in learning more about communication for administrators</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. </li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:  </h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. </li>
</ul>
<h3>Certification: </h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. </li>
<li>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result; </li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
This Communication Techniques for Administrators course is a useful qualification to possess, and would be beneficial for the following careers:
<ul>
<li>Administrative Assistant</li>
<li>Administrator</li>
<li>Businessmen</li>
<li>Business Development Specialist</li>
<li>Communication Department Head</li>
<li>Entrepreneur</li>
<li>Team Leader</li>
<li>Supervisor.</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Basics</td>
				</tr>
								<tr>
					<td></td>
					<td>What Is Communication</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understand Yourself And Your Message</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Ways To Understand Face Reading</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Pay Attention To Body Language</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Learn To Use Terms That Spark Interest</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Give Your Message Within Very Short Time</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Business Communication</td>
				</tr>
								<tr>
					<td></td>
					<td>Communication Basics</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Know Thyself and The Message</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Learn To Use Terms of Business Communication That Invoke Emotions</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Pay Attention To Body Language</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Learn To Use Terms That Spark Interest</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Benefits Of Presenting Your Message In 1 Minute</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Communication Strategies</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - The Big Picture</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Understanding Communication Barriers</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Paraverbal Communication Skills</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Non-Verbal Communication</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Speaking Like a STAR</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Listening Skills</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Asking Good Questions</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Appreciative Inquiry</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Mastering the Art of Conversation</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Advanced Communication Skills</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Communication Techniques for Administrators</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Communication Techniques for Administrators</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

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