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School of Dialogue

school of dialogue

London

Arabella Tresilian MAHons PGCE FRSA Dialogue Facilitator, Mediator & Conflict Coach: Mediation, fully-accredited by the Centre for Effective Dispute Resolution (CEDR) Dispute resolution for Employment, Workplace, Civil, Commercial & Community cases Specialist in health and social care, including mental health, autism & disabilities Download a copy of my one-page profile here: Arabella Tresilian Mediator Profile Overview ‘Arabella Tresilian is a CEDR-accredited mediator, and a conflict resolution trainer, specialising in facilitating dispute resolution and employee wellbeing in the public sector. She has twenty years’ experience as a management consultant, leader and educator, and set up the School of Dialogue to teach conflict resolution skills. Arabella mediates independently and on behalf of the Medical Mediation Foundation, Resolve West and other panels where she specialises in lending her ‘expertise by experience’ in the fields of mental health and neurodiversity. Arabella’s 70+ case history since 2016 include mediations in the fields of Judicial Review, Court of Protection, Mental Health Act, Mental Capacity Act, Local Government, workplace, employment, community and public sector dispute resolution.’ I am an independent consultant specialising in dialogue facilitation, conflict resolution and partnership-building. My business development experience, studies in educational leadership and experience in dispute resolution combine effectively to allow me to support organisations, employees, families and individuals in finding win-win resolutions within complex scenarios. I have 20 years experience working in a strategic capacity for public, private and third sector organisations in the UK and overseas, and I have specialist consulting experience in the fields of sustainability, education and health/social care. I have also taught and managed at secondary level internationally and in the independent sector in the UK, and founded/directed a theatre company devoted to promoting the understanding of mental health and social exclusion. I am a CEDR-Accredited Mediator qualified to undertake employment, workplace, commercial, civil and community mediation. In 2017 I became a CEDR Associate with the Centre for Effective Dispute Resolution (CEDR), joining their world-renowned training faculty. In the community setting, I am a Certificated Mediator with Resolve West (previously Bristol Mediation) resolving neighbour disputes and hate crime cases. I am also the cofounder of Equisphere Employability and a workplace mental health trainer for Bath Mind. In the healthcare setting, I am a mediator, trainer and conflict coach with the Medical Mediation Foundation. I am a Quality Improvement Coach with the Q Community (NHS Improvement & Health Foundation) and a Public & Patient Involvement advisor for the National Institute of Health Research (NIHR). I am a Member of End of Life Doula UK and have undertaken Advance Care Planning training with Living Well Dying Well. I am also a qualified Mental Health First Aid Instructor training groups to become Mental Health First Aiders in their contexts. I am a member of the Civil Mediation Council as a Member of the Association of South West Mediators. I abide by the European Code of Conduct for Mediators. I have DBS clearance and am fully insured as a mediator, trainer,educator, mentor and coach. Professional Experience & Skills Overview Facilitation and Organisational Dialogue Strategic development and team coaching in the workplace Communications and engagement for public-facing organisations Design and delivery of multi-organisational commercial partnerships Stakeholder engagement for effective policy development Conflict Intervention and Negotiation Interpersonal mediation and conflict resolution for workplace contexts Conflict coaching and mediation for highly-escalated community conflicts Brokerage of interorganisational partnerships for socio-economic benefit Leadership Design / delivery of Leadership Skills for Employability training for University of Bath Postgraduate certificate in Educational Leadership & Management (2011) Founder of three social enterprises and experienced team leader and manager International Competence Partnerships negotiator for European Green Capital 2015 Merger & Acquisition consultancy – UK/Spain Educator in vocational, business and enterprise skills – Coimbatore, India Training and Coaching Experienced teacher, trainer, mentor and coach specialising in communication Mentor to young leaders in enterprise on Future Talent programme Mental Health First Aider and specialist trainer in mental health with Mind Charity My style and my specialisms I came to the practice of Conflict Resolution and Mediation through two distinct routes. One was through doing management consulting in the public and private sectors, and coming to understand just how much stress, inefficiency and sadness arises from communication and conflict difficulties in the workplace. The other route was through being a patient, a parent of children with disabilities and a family carer, and witnessing how difficult it can be to make plans for the future when the present involves difficult discussions and many people. So I specialise in making sure that people feel comfortable with the process they undertake with me, and that it leads them towards feeling comfortable and confident about their future. I aim to be thoroughly supportive, reassuring and encouraging at all times. My professional work and personal experience in health and social care mean that I am particularly experienced in supporting people who are living with any form of illness, disability, mental health condition or life-limiting condition. I have particular personal experience of working with people who are deaf or hearing impaired, on the autism spectrum, experiencing mental illness and living with dementia or stroke. Why I love being a mediator I came to mediation through a confluence of circumstances which made me think, ‘There must be a better way for people to deal with their difficulties than to threaten legal action, or refuse to engage in communication at all!’ I realised that a great deal of my management consultancy work was really… conflict resolution. It gave me such pleasure and relief when long-held rifts within and between teams melted away after some good, authentic communication. This piqued my interest to find out more about the art of conflict resolution, and I did my first certificated training, and started practising as a community mediator. Later I qualified as a civil and employment mediator, and have been mediating ever since. It’s astonishing to witness people’s lives turn from a turmoil of distressing, intractable ‘stuckness’, to a new phase in which, for example, neighbours can conceive of greeting each other again; or work colleagues re-establish trust between each other after maybe years of mistrust, stress and non-communication. Mediation takes empathy, patience and persistence, and it is a skill I will develop and hone endlessly over years to come, but its core aspect is a belief that people really can find peace again, given the right support and a safe space to explore options for settling differences. Facilitating such processes is a real honour. Nothing beats the sight of former disputants smiling, shaking hands, or even (more often than you would think) hugging, at the end of a mediation.

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The MasterHearting Club

the masterhearting club

You may be familiar with masterminding, where a group of like-minded individuals get together (in person or online) to support each other, exchange ideas, discuss challenges and so on. They can be executives or any other professional, but are often business owners/entrepreneurs, where people around them on a daily basis usually do not have the same priorities or outlook and so cannot understand the unique challenges they face. Hi, I’m Arthur Kendall, founder of the Masterhearting Club. I had been wanting to set up some sort of masterminding group for some time when one day, in late 2018, I read about a new approach, which instead of focussing on solving problems using the mind, people would use the heart as the guide. This immediately resonated with me and I decided to set up a platform which would allow people (of any background) to set up private or semi-private groups – where certain things can be shared with the wider community. In the first instance I intend to use this online platform to organise a small beta group, with a couple of local friends plus a couple of remote members, to test this dynamic, all of whom have an entrepreneurial streak, though quite different backgrounds, which is important, to allow different perspectives on our challenges. Since I live in a fairly rural area, albeit a provincial capital, a major motivator was to allow closer connections to be formed with people around the world who share a similar worldview on consciousness, leadership and entrepreneurship. This will allow members to spend time with people who more closely align with our international entrepreneurial outlook and desire to make the world a better place. At the same time, I can help others achieve the same and create their own groups within this heart-centred, conscious business community. So this is your community. Not like you read in so many sites and marketing blurbs. I may be the originator, but this thing is bigger than me, the universe is creating it, initially through me, but as a way to bring people together that will evolve it in ways I cannot even yet conceive. I will not set direction and insist on strategies to get to where I want to go. That is the conventional “predict and control” model, which I know is destined for the history books. My model is the “sense and response” model, and I will use it to adapt the site, and as more come on board, you will also contribute to its destiny. Thank you for your interest in the Masterhearting Club and I hope your membership will be as transformational for you as it is for me.

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Ranelagh School

ranelagh school

Berkshire,

The opportunity to educate other people’s children is a rare privilege, bringing with it a huge responsibility to provide the best all-round education possible as we aim to prepare young people for happiness and success in their adult lives. At Ranelagh we take this responsibility extremely seriously. We care about the individual and pride ourselves in the warmth of a community in which all our students feel valued. We live in exciting and fast changing times and this means that providing an outstanding, progressive and well-rounded education is more important than ever. Of course examination results matter and at Ranelagh our students consistently achieve excellent results in all areas of the curriculum, giving them access to the top universities in the UK and overseas. In its latest Ofsted inspection report of March 2015, Ranelagh is judged to be an outstanding school that ‘provides an excellent education for all of its students, preparing them well for their futures and for life in modern Britain.’ However, this is just one aspect of the education at Ranelagh and students are supported to show ambition both within and beyond the classroom. As a Church of England School, supported by the diocese of Oxford, education at Ranelagh is provided within the context of Christian belief and practice. In its latest SIAMS (Statutory Inspection of Anglican and Methodist Schools) report of April 2019, Ranelagh is referred to as ‘a school in which a deeply held, strongly Christian vision shapes all aspects of its work’; the school is described as a place in which that vision is lived out as ‘a harmonious, vibrant, and successful learning community’. This is a happy school in which we encourage an understanding of the meaning and significance of faith and promote Christian values through the experiences we offer each individual. School should be fun and happy children are more likely to be successful. We see it as our responsibility to bring out our students’ talents, to broaden their interests and to develop their personal qualities. The Ranelagh Student Learner Profile qualities underpin everything that we do and are an integral part of our culture and ethos. We aim to foster confidence, resilience, curiosity, creativity, empathy and independence so that students are ready to make a really positive contribution to their wider community. Tradition is important at Ranelagh and still shapes some of our guiding principles but we seek to build on the past while looking to the future. This is, and will remain, a forward-thinking school that enthusiastically embraces innovation and new opportunity. I hope that you will accept my invitation to visit Ranelagh. It is a truly remarkable school, and it will be a privilege to welcome you here.

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Queen Elizabeth Grammar School Penrith

queen elizabeth grammar school penrith

Penrith

This is a busy, happy and successful school with well motivated and conscientious pupils, a highly experienced and committed teaching staff, and outstanding parental support. We have a very clear recognition here between teachers and pupils that we are on the same side, we are working together. We all share the same vision to do our best to ensure that everyone achieves their full potential in the time they are in the school. Queen Elizabeth Grammar School is about taking the best aspects of the traditional grammar school ethos and blending them with the most useful elements of good practice in modern education. The grammar school ethos is about offering an academic curriculum, encouraging our pupils to have high aspirations and working in a disciplined environment which has a high regard for the community, for honesty and mutual respect. There is considerable extra-curricular provision in sport and the performing and creative arts. We also have an extensive programme of educational visits. ‘Preparing our students to succeed in tomorrow’s world’ is our ethos statement. This is achieved in a happy, safe culture where students and staff work together towards shared goals. Academic outcomes at both GCSE and ‘A’ Level are excellent and are well above national averages every year. Students also excel in sports and the arts, with a rich array of extra-curricular activities on offer to all year groups .The musical drama productions and sporting achievements are particularly impressive and indicative of what our students can achieve beyond the curriculum. The dedicated and committed staff at QEGS bring out the best in every student. Students are presented with many opportunities and encouraged to be aspirational in everything they do. All staff work closely with parents to ensure that students get the right level of challenge and support to flourish. Additional support is always available through our excellent pastoral system, where necessary. The school has been graded ‘Outstanding’ by Ofsted at our last inspection, but we are never complacent about this and are constantly striving to raise expectations and achievement, for all members of our community. Tradition is important at QEGS and our ethos is infused with the traditional values of respect, honesty, responsibility and self-discipline. At the same time we are preparing our students to excel in the 21st century with its many and varied challenges. We make effective use of the latest technology and are constantly developing our learning resources and pedagogy. A new suite of classrooms for the Modern Foreign Languages Department opened last year, for example, with the latest interactive facilities to aid student learning. Queen Elizabeth Grammar School is a thriving community where every student is valued and every student succeeds. If you would like more information, or to arrange a visit, please contact the school.

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International Institute of Live Events

international institute of live events

The International Institute of Live Events came into formation in 2018 with a vision and mission to incapsulate education with the commercial world of live events. Accomplished industry professionals and academics who have published extensively within the field of live events management. They have an unprecedented and accumulative experience as practitioners in education and live events. Our Mission Our mission is to create the most valuable event courses, resources and community to help people through their journey within events industry. No matter your experience or job role our website will have resources for the whole industry.

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TreeActionUK

treeactionuk

Shoreham-by-Sea

Tree Action is a not for profit community interest company that organises and raises funds for tree planting projects in schools, colleges, and on public spaces in Sussex. We connect young people with nature to support their mental well-being, give them the opportunity to learn about and care for trees, improve their environment and make a positive contribution to tackling climate change. Working with arboriculturalists , volunteers, local authorities, schools, and environmental organisations, we identify suitable locations for tree planting, organise and fundraise for the projects and offer a blue print for their care and development.

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Kirkcaldy Gymnastics Club

kirkcaldy gymnastics club

Kirkcaldy

We are a recreational gymnastics club established in 1990, and pride ourselves as part of the local community. We cater for both boys and girls from 5 years old, from beginners through to advanced levels, and currently have around 120 members. Gymnasts train in the sports hall at Kirkcaldy High School up to 3 times a week, and those who show potential may also be invited to join the Fife Development Squad. A waiting list is in operation for all new members. All sessions are taken by highly qualified coaches, many of whom have come through the club themselves.

Mediqual

mediqual

London

We are a team-centred practice with a surgery in Belfast. We have services for families and businesses in Christchurch and North Canterbury. There are four experienced Doctors in the practice, supported by a trained, caring team; Practice Liaison, Finance Liaison with a strong management team Four experienced nurses Receptionists and Administrative staff We also offer a specialised travel clinic and we are a training practice where we help in the training of new GP's as part of the GPEP ( General Practice Education Programme). 1) Our Professional Commitment to your Care We are members of Pegasus Health Our GPs are members of Pegasus Health who support and assist us in the delivery of excellent medical services to you. Their commitment, and our commitment, is to "provide you with the right care in the right place at the right time". We belong to the 24 Hours Surgery This means that when our surgery is closed, you will be covered by the 24 Hours Surgery on 401 Madras Street. Because we are members of the 24 Hours Surgery you can be certain you will be seen there. This is part of our commitment to provide 24 hour care to you. We are Foundation Accredited Foundation is a quality certification from the Royal NZ College of General Practitioners. Foundation is a continuous quality improvement programme that supports the development of managerial, organisational and clinical systems as a method to improve quality in the practice team and promote greater accountability to patients. We are pleased to be part of this accreditation process to achieve the best outcome for you. Our PHO is Partnership Health Canterbury A Primary Health Organisation (PHO) is a new way of arranging health care in the community to make sure people get the first level health care they need. It's a group of health providers whose job it is to look after all the people enrolled with them. The government gives the PHOs funding to subsidise a range of health services: providing care and treatment when people are ill helping people stay healthy reaching out to those groups in their community who have poor health or who are missing out on primary health care Travel medicine We are an international health regulation accreditated practice for travel medicine so we can offer you all travel vaccines, including yellow fever. We give SMART advice for the best outcome. Click here to find out more. 2) Our Personal Committment to your Care You will be given the attention and quality advice you need. And if it becomes clear you need the services of other community health groups, we are networked with them and can quickly put you in touch with the right people in Belfast, Christchurch or North Canterbury. We work hard to help you every visit. MEDIQUAL™ offers the best choices for your health We have found that people like you become empowered if they are given information. So when you come and tell us about your medical condition, we will help you understand the possibilities and options you now have. And then support you to make an informed decision about your next step. We are in this together. It is your life and you are in charge. We are here to assist you in making good choices each step of the way. This empowers you. And this is central to how we practice. 3) Our Commitment to the Community Family is vitally important to you and also to us. So we are active in supporting the family, both in our practice and the communities we serve in the greater Christchurch area and North Canterbury. Family is important ... both in North Canterbury and beyond. At home you have family who will support you. Outside you have friends. Let us become part of your support network. Contact us for an appointment. Cambodia Tooth Angel Project One-2-One CAMBODIA (www.one2onecambodia.org)

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Ever-evolving Training

ever-evolving training

London

Ever Evolving, Inc.About Ever Evolving Steve Palmer founded Ever Evolving in February 2016 A Note From Our Founder I started Ever Evolving to help business leaders embrace disruption, because ready or not, change is coming. A recent study by our peers at Accenture stated how 93% of Executives “know their industry will be disrupted at some point in the next five years, only 20 percent feel they’re highly prepared to address it.” Which is backed up by Innosight, and their findings about the decreasing corporate lifespan. In fact, their findings show that “about half of S&P 500 companies will be replaced over the next ten years.” That’s frightening! It’s frightening because if it’s happening to the S&P 500, then we are all vulnerable. It’s frightening to think, not only about the effects that industry disruption could have on your career, but the cumulative effects on the careers of your colleagues. It’s frightening to think about the downstream effects it has on your families and loved ones. So I set out to do something about it. In today’s ever-evolving (pun intended) market place, business leaders are challenged to constantly make smart investment decisions in new products and service offerings. After all, the only way to avoid disruption is to innovate out of it. Unfortunately, based on results from a survey conducted by our friends at McKinsey & Company, only 6% of Executives are “satisfied with [their company’s] innovation performance.” Luckily for you, we have a better way. To avoid being disrupted, to not be in that half of the companies that gets replaced, you need to innovate. You need to innovate repeatably. And you need to innovate perpetually. You need a pipeline of new ideas that are ready to replace any outdated products and business practices. You need to communicate the need for new ideas and reward those who submit valuable ones. You need a framework so people know how to develop them. You need innovation governance to make sure you’re investing your time and resources wisely. We at Ever Evolving can help with that. We have developed a framework. We call it the InnoSpecting Framework. And we use that framework as a guideline, tailoring it through our regular engagements with our customers to fit the needs of their specific organizations. Our framework is built on a rock-solid foundation that we call the 4 Pillars of Continuous Innovation. And is governed through regular meetings we call Innovation Pulses. To help you quickly and accurately get through our framework, we provide you with a set of custom tools and templates. These tools will not only help you identify new innovation ideas, but to also manage those ideas so you aren’t wasting money needlessly on ideas that don’t provide value. All in all, these tools and templates will be your answer to addressing six biggest challenges to corporate innovation. But we also recognize that this isn’t a simple journey. We recognize that changing how you operate is challenging. Which is why we also provide a community of peers. We call it the InnoSpection Community. We have designed this community to provide the support you need for this journey. It’s a community of experts and like-minded companies to help you through your innovation transformation. And no matter what size your organization is, we have packages designed to fit your needs. And we’ve built all of this with a focus on YOU. With a focus on YOUR NEEDS. To make sure you are NOT one of the 94% of executives unsatisfied with your innovation performance. To make sure you are NOT one of those companies being replaced. Like I said, we have a better way. Reach out and allow me to share it with you. Connect with Me Connect with me, as I’d love to learn about your organization and talk about where we can collaborate.

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Oldfield School

oldfield school

Bath

We provide an exceptional education in an environment that challenges all students and fosters ambition. Our students have respect for themselves, each other and their school and are well-prepared to face the world as compassionate, confident and resilient young people. Nature of the school and location Oldfield School is a successful, high attaining 11-18 mixed comprehensive with 1250 students located in the historic city of Bath. The school campus is on the outskirts of the north-west of the city and we benefit from a large, semi-rural setting with excellent transport links for students and staff. The school has an attractive, open and dispersed site. A notable feature is the location of teaching rooms and our Sixth Form in Penn House, an 18th century Georgian manor house. Our school has an excellent reputation locally and in the wider community for academic excellence and the quality of pastoral care and support. The school has with a comprehensive intake which reflects the diversity of the local community. The most recent Ofsted inspection was in January 2020, when the school was judged to be good in all areas. A feature of the inspection report was the inclusive nature of the school and the sense of community felt by staff and students. Inspectors commented that staff were overwhelmingly positive about the support that they receive from leaders and on how friendly and welcoming the school is for staff. Oldfield is a school where staff development is an essential feature. The teaching and support staff at the school are an excellent team who work well together to provide opportunities for students to achieve or exceed their potential. The needs of our students are paramount and this is recognised by all staff, who have a common view that only the best is good enough. We have a commitment to sharing good practice in developing leaders, teachers and support staff. The school has a successful and popular Sixth Form of 190 students. We offer a wide range of A Level courses and opportunities for our sixth form students and all faculties offer A Level courses. A Level classes are relatively small, which provides a personalised learning experience for our students. Curriculum The curriculum for Key Stage 3 follows the National Curriculum. Students study either Spanish or French throughout Key Stage 3 with the more able studying both languages. A wide range of courses additional to the core subjects are offered at Key Stage 4. Students are encouraged to study humanities and languages and the great majority do so. There is setting in ability groups in Key Stage 3 and Key Stage 4 where appropriate. Almost all Key Stage 4 examination entries are GCSEs, Year 10 and 11 students typically study 9/10 GCSEs. Subjects are organised in six learning areas with the Leaders of Learning line-managed by the Senior Leadership Team (SLT). Pastoral Care Students remain in the same tutor group throughout their school career. The Heads of Year are responsible for the pastoral care of around 200-224 students from Years 7 to 11. The pastoral leaders are supported and line managed by a member of the SLT. We also have a House system to encourage a sense of community. The four houses are led by a Head of House and there are regular inter-house competitions and fund raising events. Resources and Accommodation The provision of high quality resources is a priority for the school. There are specialist teaching rooms for all subjects and most teachers have their own teaching room. ICT facilities are excellent with specialist ICT teaching rooms as well as comprehensive ICT facilities in many general teaching rooms. The school is very well maintained, ensuring that learning spaces of the highest possible standard are a priority. Oldfield School is a fantastic place to work. Students are keen and helpful and staff are enthusiastic and dedicated to bringing about the highest quality learning outcomes for our students.

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