Giving and Getting Help: Coaching Peers
5.0(9)First Impressions: Professional Image
5.0(9)First Impressions: Customer Courtesy
5.0(9)Difficult Situations: Handling Complaints
5.0(9)Follow-Through: Preventing Buyer's Remorse
5.0(9)Giving and Getting Help: Customer Experience Management
5.0(9)Communication Skills: Communicating with Empathy
5.0(9)Giving and Getting Help: Managing Customer Expectations
5.0(9)Difficult Situations: Call Escalation
5.0(9)Communication Skills: Effective Meetings
5.0(9)