Name: Office Management & Decision Making - Double Endorsed Certificate
Price: 150 GBP
Availability: InStock

<p>The School Administrator Training course is designed to provide learners with a set of skills needed to guarantee their career advancement in this field. It covers the responsibilities of the School Administrator in detail, as well as the different types of schools, and workplace development.</p><p>If you are looking to work in school administration or are new to the role and want to test your knowledge, this course will provide you with the skills and certification you need to boost your earning potential. It covers essential areas of school administration, from the school curriculum to child safeguarding, and maintaining school facilities.</p><p>This course also covers important issues such as behavioural problems, monitoring attendance and maintaining school culture. In addition, you will gain valuable professional development skills, including time management, problem-solving and organisation, required for any administrative role.</p><p><strong>Learning Outcomes</strong></p><p>By the end of the course, learners will be able to:</p><ul><li>Demonstrate in-depth knowledge of the role and responsibilities of a School Administrator</li><li>Identify the different types of schools in the UK and stages of child development</li><li>Develop the school curriculum and find strategies to develop schools and teachers</li><li>Monitor the school's admission, attendance, dropout and transfer</li><li>Safeguard the safety &amp; welfare of students in compliance with The Children Act 1989</li><li>Understand the different behavioural issues and problems of students, such as bullying and drug taking</li><li>Maintain toilet and washing facilities, water supplies and outdoor spaces</li><li>Provide first aid and take control in the case of a fire emergency</li><li>Show excellent time management, organising and problem-solving skills</li><li>Ensure a safe and productive school environment for staff and pupils</li></ul><p><strong>Key Features of School Administrator Training</strong></p><ul><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified safeguarding professionals</li><li>Self-paced laptop/tablet/smartphone-friendly learning</li><li>24/7 Learning support and assistance</li></ul><p><strong>*** Additional </strong><strong>Gifts ***</strong></p><ul><li><strong>Free Life coaching Course</strong></li></ul><p><strong>Course Curriculum</strong></p><p><strong>Module-1: Introduction to School Administration</strong></p><p>In module one, we will take a look at the requirements and common tasks of a School Administrator, exploring career path and opportunities.</p><p><strong>Module-2: Types of Schools in the UK </strong></p><p>In module two, we will learn about the different types of schools in the UK and how they operate, including private schools and faith schools.</p><p><strong>Module-3: Workplace Development</strong></p><p>In module three, we will learn essential information on how to develop the school curriculum, enhance students' learning, handle complaints, and develop schools and teachers.</p><p><strong>Module-4: Creating and Maintaining a School Culture</strong></p><p>In module four, we will learn about the process of monitoring the school's administration, attendance, dropout, and transfer. It also explores essential information on disciplinary procedures, continuous professional development, and parent involvement.</p><p><strong>Module-5: Educational Administration and Management</strong></p><p>In module five, we will learn about the benefits of counselling and guidance services, including school social work services and career guidance. It also provides Theoretical guidance on life planning education.</p><p><strong>Module-6: Safeguarding Students</strong></p><p>In module six, we will deepen our understanding of the role of school staff in safeguarding children, including how to act with and respond to children and parents.</p><p><strong>Module-7: Child Development </strong></p><p>In module seven, we will familiarise with child care legislation, covering eligibility, flexibility, and quality in child development.</p><p><strong>Module-8: Serious Behavioural Issues and Problems of Students</strong></p><p>In module eight, we will take a look at behavioural issues in schools, such as suicidal thoughts, bullying, drug-taking, and gang activity. It also provides guidance on how to detect illegal behaviours.</p><p><strong>Module-9: Managing School Premises</strong></p><p>In module nine, we will learn key procedures for managing the school premises, exploring toilet and washing facilities maintenance, medical accommodation, health, safety &amp; welfare, lighting, and water supplies.</p><p><strong>Module-10: Safety and Maintenance As an Administrator</strong></p><p>In module ten, we will explore safety and maintenance procedures and requirements, from fire safety and first aid training to crisis management and safety measures.</p><p><strong>Module-11: Self-Management and Dealing with Stress</strong></p><p>In module eleven, we will gain a range of transferable skills needed for school administration, including time management, problem-solving, organisation, resilience and stress management.</p><p><strong>Accreditation</strong></p><p>This School Administrator Training is CPD Certification Service (CPD UK) Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Disclaimer: </strong>The CPD approved course is owned by E-Learning<br />Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This school administration training course is ideal for anyone who wished to work in an administrative role within the teaching industry.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this course.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Training Express

School Administrator Diploma Course

General Admission

<p><strong>[Updated 2024]</strong></p><p><strong>[Watch Free Preview: 1st Module of Customer Service Course]</strong></p><p>The Customer Service Diploma Level 2 &amp; 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for those who work in a retail or sales environment, who are looking to develop their communication skills, introducing fundamental strategies that can be applied to a wide range of roles.</p><p>This Customer Service training course includes case studies and practical exercises that will help you to deliver <strong>excellent customer service in-person, over the phone and online</strong>. It covers<strong> body language techniques, telephone etiquette</strong> how to identify your customers' needs, and much more.</p><p><strong>Key Features</strong></p><p>This Customer Service course includes the following offers:</p><ul><li>CPD Accredited Customer Service training</li><li>Instant <strong>FREE </strong>e-certificate</li><li>Fully online, interactive Customer Service course with audio voiceover</li></ul><p>The Customer Service Diploma Level 2 &amp; 3 course is extremely dynamic and well-paced to help you understand the subject with ease. You'll discover how to master skills while exploring relevant and essential topics.</p><p>Not only that, but you will learn how to <strong>manage stress</strong> effectively when <strong>dealing with difficult customers</strong>, with tips on how to recover customers and deal with complaints and challenging scenarios. By the end of the Customer Service Diploma Levels 2 &amp; 3 courses, you will have an in-depth understanding of the key factors that contribute toward excellent customer support, with the expertise and knowledge to deal with any customer-facing situation successfully.</p><p>This Customer Service Diploma Levels 2 &amp; 3 training course is ideal for anyone working in or aspiring to work in a customer-facing role. It covers fundamental areas such as customer needs, key communication strategies, and handling complaints.</p><p><strong>Learning Outcomes</strong></p><p>By the end of the Customer Service course, learners will be able to:</p><ul><li>Customer Needs Analysis</li><li>Boost Customer Excellence</li><li>Understand the components of Customer Relationship Management (CRM)</li><li>Learn High standard customer service</li><li>Maintain Telephone etiquette</li></ul><p><strong>Curriculum</strong></p><p>The curriculum of Customer Service Diploma Level 2 &amp; 3 is:</p><ul><li><strong>Module 01:</strong> Introduction to Customer Service</li><li><strong>Module 02: </strong>Characteristics of Good Customer Service</li><li><strong>Module 03:</strong> Customer Relationship Management</li><li><strong>Module 04: </strong>Communicate with Customers</li><li><strong>Module 05: </strong>Handling Customer Complaints</li><li><strong>Module 06: </strong>Problem-Solving Over Phone</li><li><strong>Module 07: </strong>Improving Customer Service</li></ul><p><strong>Accreditation</strong></p><p>Our Customer Service Diploma Level 2 &amp; 3 course is fully <strong>CPD-Quality Standards</strong> Accredited</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Customer Service Diploma Level 2 &amp; 3 courses, you will immediately be sent a digital Training certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><p><strong>Career Opportunities</strong></p><p>This Customer Service course could lead you to many different career opportunities and the average salary in the UK is:<strong> £25,000 per year</strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Module 01: Introduction <span>05:45</span>
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                                                Module 02: Characteristics of Good Customer Service <span>03:36</span>
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                                                    <span>2: Characteristics of Good Customer Service</span>

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                                                Module 03: Customer Relationship Management <span>04:23</span>
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                                                    <span>3: Customer Relationship Management</span>

                                                    <span>04:23</span>

                                                        
                                                            
                                                        
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                                                Module 04: Communicate with Customers <span>05:59</span>
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                                                    <span>4: Communicate with Customers</span>

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                                                Module 05: Handling Customer Complaints <span>05:36</span>
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                                        </h3>
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                                                    <span>5: Handling Customer Complaints</span>

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                                                Module 06: Problem Solving Over Phone <span>04:46</span>
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                                        </h3>
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                                                    <span>6: Problem Solving Over Phone</span>

                                                    <span>04:46</span>

                                                        
                                                            
                                                        
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                                    <li>
                                        <h3>
                                            
                                                Module 07: Improving Customer Service <span>08:58</span>
                                                <span></span>
                                            
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                                                    <span>7: Improving Customer Service</span>

                                                    <span>06:58</span>

                                                        
                                                            
                                                        
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                                                <li>
                                                    <span>8: CPD Certificate &amp; Transcript</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                            
                                                            
                                                            
                                                            
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                                                <li>
                                                    <span>9: Leave a Review</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                            
                                                            
                                                            
                                                            
                                                                PDF
                                                            
                                                        
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Customer Service Diploma Level 2 &amp; 3 course is ideal for those who are looking to secure a role in the following fields:</p><ul><li>Sales Representatives</li><li>Retail</li><li>Telemarketers</li><li>Front Desk Receptionists</li><li>Managing Customer Excellence</li><li>Customer service management</li><li>Customer Account Advisor</li><li>Customer Account Executive</li><li>Customer Accounts Advisor</li><li>Customer Consultant</li><li>Customer Administrator</li><li>Customer Coordinator</li><li>Customer Care</li><li>Customer Support</li></ul><p><strong>Course Progression</strong></p><p>After completing the course, you can progress to:</p><ul><li>Level 2 Certificate in Principles of Customer Service</li><li>Level 3 Certificate in Principles of Customer Service</li><li>Level 3 Diploma in Customer Service (RQF)</li><li>Certificate in Know Your Customer &amp; Customer Due Diligence</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No formal qualification to enrol in course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Care Operator</li><li>Customer Care Representative</li><li>Receptionist</li><li>Medical Receptionist</li><li>Customer Service Manager</li><li>Restaurant Manager</li><li>Customer Account Administrator</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Certified Hardcopy Certificates</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>
        <h4>CPD Certified PDF Certificates</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>Will be downloadable when all lectures have been completed.</p> </div>

                        </div>

Customer Service Diploma Level 2 & 3 Course

<p>Imagine the power to unlock a world of opportunities, the power to turn your dreams into reality and the power to achieve success beyond your wildest imaginations. That's exactly what you can get with the Real Estate Agent, Property Sales with Customer Service Bundle.</p><p>In this bundle, you'll be equipped with the skills and knowledge to become a real estate agent, handle property sales and provide top-notch customer service. The bundle consists of 3 QLS-endorsed courses, each designed to equip you with the skills you need to succeed in this highly competitive industry. You'll learn about Real Estate Agent Complete Training, Phone-Based Customer Service, and Residential Property Sales.</p><p>In today's fast-paced world, customer service skills are more important than ever. People are looking for quick and efficient solutions, and with the Phone-Based Customer Service course, you'll learn how to provide just that. You'll learn how to communicate effectively, handle difficult customers and provide outstanding customer service.</p><p>On the other hand, the Residential Property Sales course will teach you all you need to know about the sales process. From identifying potential clients to closing the deal, you'll learn the ins and outs of property sales.</p><p>In addition to the 3 QLS-endorsed courses, there are 5 CPD-QS accredited relevant courses and 5 more CPD-QS accredited career development courses. From Property Management to Innovative Customer Service Techniques, you'll get the opportunity to learn about a wide range of topics that will help you build a successful career.</p><p>So why wait? Take advantage of this incredible opportunity and start your journey to success today!</p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Advanced Diploma in Real Estate Agent - Complete Training at QLS Level 7</li><li><strong>Course 02:</strong> Diploma in Phone-Based Customer Service Training at QLS Level 5</li><li><strong>Course 03:</strong> Diploma in Residential Property Sales Training at QLS Level 4</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 04:</strong> Property Management</li><li><strong>Course 05:</strong> Property Law</li><li><strong>Course 06:</strong> Property Development Diploma</li><li><strong>Course 07:</strong> Know the Selling Strategies that Boost Customer Acquisition</li><li><strong>Course 08:</strong> Innovative Customer Service Techniques</li></ul><p>Take your career to the next level with our bundle that includes not only technical courses but also<strong> five guided courses</strong> focused on personal development and<strong> career growth</strong>.</p><ul><li><strong>Course 09:</strong> Leadership and Management Course</li><li><strong>Course 10: </strong>Career Development and Passion</li><li><strong>Course 11: </strong>Professional CV Writing</li><li><strong>Course 12: </strong>Boost Your Confidence and Self-Esteem</li><li><strong>Course 13: </strong>Public Speaking: Confident Delivery Skills</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Acquire a comprehensive understanding of the real estate industry and the role of a real estate agent.</li><li>Develop effective customer service skills to establish and maintain positive relationships with clients.</li><li>Learn how to identify clients' needs and match them with the right properties.</li><li>Gain knowledge of residential property sales, including negotiating and closing deals.</li><li>Enhance your communication skills, both verbal and written, to effectively communicate with clients.</li><li>Develop time management and organisation skills to be more productive and efficient.</li><li>Learn how to keep up to date with the latest industry trends and regulations to remain competitive.</li></ul><p><strong>Real Estate Agent Complete Training</strong>: This comprehensive course covers all aspects of the real estate industry and provides a comprehensive understanding of the role of a real estate agent. It includes modules on marketing, sales, communication skills, and legal requirements.</p><p><strong>Phone-Based Customer Service: </strong>This course focuses on developing phone-based customer service skills, including effective communication, problem-solving, and conflict resolution. It covers best practices for handling customer inquiries and maintaining positive client relationships.</p><p><strong>Residential Property Sales:</strong> This course covers the basics of residential property sales, including how to identify potential clients, how to market properties, and how to negotiate and close deals. It covers all the critical aspects of selling residential properties.</p><p><strong>Certificate</strong></p><p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br />The <strong>Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive <strong>Three QLS Endorsed hard copy certificates</strong>, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals who are looking to start a career in the real estate industry.</li><li>Real estate agents looking to expand their skills and knowledge.</li><li>Sales professionals who want to learn more about the real estate industry.</li><li>Customer service professionals who want to improve their phone-based customer service skills.</li><li>Property managers and developers who want to expand their knowledge of the real estate industry.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Real Estate Agent: £20,000 - £60,000</li><li>Property Manager: £25,000 - £50,000</li><li>Customer Service Representative: £20,000 - £30,000</li><li>Sales Executive (Real Estate): £20,000 - £60,000</li><li>Property Developer: £35,000 - £80,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

One Education

Real Estate Agent, Property Sales with Customer Service Course

<p>In the fast-paced world of healthcare, it is essential to have a diverse set of skills to thrive. That's where our Oxygen First Aid, Medical Transcription, and Communication Skills in Health Care bundle comes in. Designed to equip learners with a comprehensive understanding of these critical areas, this bundle is an ideal investment for anyone looking to build a career in the healthcare industry.</p><p>Our QLS-endorsed Oxygen First Aid Training online course provides learners with the necessary knowledge and skills to provide emergency oxygen to a casualty. Additionally, our Medical Transcription course teaches learners how to transcribe medical reports accurately, and the Communication Skills in Health and Social Care course equips learners with essential skills such as active listening, problem-solving, and critical thinking.</p><p>Furthermore, the bundle includes five CPD QS accredited courses, including Medical Law, Medical Receptionist, Medical and Clinical Administration Diploma, Medical Jargon for Healthcare Assistants, and Level 3 Diploma in Anatomy and Physiology of the Human Body.</p><p>Investing in our Oxygen First Aid, Medical Transcription, and Communication Skills in Health Care bundle will set learners up for success in the healthcare industry. With a broad range of skills and knowledge, learners can confidently navigate the challenges of the healthcare sector and build a rewarding career.</p><p><strong><br /></strong><strong>Learning Outcomes:</strong></p><ul><li>Understand the fundamentals of oxygen first aid and how to administer it in an emergency situation</li><li>Develop the skills necessary to accurately transcribe medical documents and reports</li><li>Enhance communication skills in a health and social care setting to effectively communicate with patients, families, and colleagues</li><li>Gain knowledge of medical law and regulations relevant to the healthcare industry</li><li>Learn the basics of medical receptionist duties, including appointment scheduling and patient communication</li><li>Develop proficiency in medical and clinical administration tasks, such as patient record management and billing procedures</li><li>Acquire a comprehensive understanding of human anatomy and physiology</li></ul><p>This bundle of courses is designed for those who want to gain expertise in various aspects of the healthcare industry. The Oxygen First Aid Training course provides learners with the necessary skills to respond to emergency situations involving oxygen administration. The Medical Transcription course helps learners develop the skills required to accurately transcribe medical reports, dictation, and other documents. The Communication Skills in Health and Social Care course is designed to improve communication skills in healthcare settings.</p><p><strong>Certification</strong></p><p>Learners will qualify for the <strong>highly sought-after QLS Endorsed Certificate</strong> after successfully passing the assessment at the conclusion of each endorsed course.</p><p><strong>The Quality Licence Scheme</strong> is a credible and renowned endorsement that marks <strong>high qualityand excellence</strong> in the UK. It is well accepted and sought after by industry experts and recruiters.</p><p>Learners who purchase this bundle will receive <strong>Three Hardcopy QLS Certificates at their door!</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong> Certificate in Medical Transcription at QLS Level 3</li><li><strong>Course 02:</strong> Diploma in Oxygen First Aid Training at QLS Level 4</li><li><strong>Course 03:</strong> Diploma in Communication Skills in Health and Social Care at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 04:</strong> Medical Law</li><li><strong>Course 05:</strong> Medical Receptionist</li><li><strong>Course 06:</strong> Medical &amp; Clinical Administration Diploma</li><li><strong>Course 07:</strong> Medical Jargon for Healthcare Assistant</li><li><strong>Course 08:</strong> Level 3 Diploma in Anatomy and Physiology of Human Body</li></ul><p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong> career growth.</strong></p><ul><li><strong>Course 09: </strong>Leadership and Management Course</li><li><strong>Course 10:</strong> Career Development and Passion</li><li><strong>Course 11: </strong>Professional CV Writing</li><li><strong>Course 12: </strong>Boost Your Confidence and Self-Esteem</li><li><strong>Course 13: </strong>Public Speaking: Confident Delivery Skills</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the fundamentals of oxygen first aid and how to administer it in an emergency situation</li><li>Develop the skills necessary to accurately transcribe medical documents and reports</li><li>Enhance communication skills in a health and social care setting to effectively communicate with patients, families, and colleagues</li><li>Gain knowledge of medical law and regulations relevant to the healthcare industry</li><li>Learn the basics of medical receptionist duties, including appointment scheduling and patient communication</li><li>Develop proficiency in medical and clinical administration tasks, such as patient record management and billing procedures</li><li>Acquire a comprehensive understanding of human anatomy and physiology</li></ul><p><strong><br /><br /></strong></p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Healthcare professionals looking to enhance their knowledge and skills</li><li>Students pursuing a career in healthcare</li><li>Individuals interested in working as a medical transcriptionist or receptionist</li><li>Anyone seeking a comprehensive understanding of human anatomy and physiology</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Medical Transcriptionist: £20,000 - £25,000 per year</li><li>Medical Receptionist: £17,000 - £22,000 per year</li><li>Medical Administrator: £25,000 - £35,000 per year</li><li>Healthcare Assistant: £17,000 - £21,000 per year</li><li>Medical Transcription Manager: £30,000 - £40,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Oxygen First Aid, Medical Transcription with Communication Skills in Health Care Course

<p>Picture this: you've been binge-watching legal dramas all week, and the thought of becoming a lawyer or paralegal has been weighing heavily on your mind. But before you take that leap, have you considered gaining a deeper understanding of the legal landscape with our Law 3 QLS Bundle?</p><p>Learning about law is not only a smart career move, but it's also a fascinating subject that impacts our lives every day. In today's globalised world, knowing the ins and outs of business law, international law, and cybersecurity law can give you a competitive edge in the job market. In fact, the legal sector is projected to grow by 4.1% annually until 2028, adding over 18,000 new jobs in the UK alone.</p><p>Our Law 3 QLS Bundle provides you with an opportunity to dive into the legal world with three QLS-endorsed courses. Upon completion of courses, you'll receive three hardcopy certificates to showcase your newfound expertise. But that's not all. Our bundle also includes five CPD QS-accredited courses further to enhance your knowledge and understanding of the legal industry.</p><p>Business law, international law, and cybersecurity law are critical areas that demand specialised skills and knowledge. The Business Law course covers everything from company formation to contract law and dispute resolution. The International Law course is designed to help you navigate the complexities of criminal law, commercial law, environmental law, and more in a global context. And the Cybersecurity Law course explores the legal framework governing the ever-evolving cyber threat landscape.</p><p>Our Law 3 QLS Bundle is perfect for anyone looking to gain a deeper understanding of the legal industry, including professionals looking to upskill, students seeking a career in law, or anyone with interest in the field. So, whether you're a fan of Suits, Law &amp; Order, or The Good Wife, our bundle has something to offer you.</p><p>Take the first step towards becoming a legal expert with our Law 3 QLS Bundle today.</p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01: </strong>Diploma in Business Law at QLS Level 5</li><li><strong>Course 02: </strong>Diploma in International Law at QLS Level 5</li><li><strong>Course 03: </strong>Advanced Diploma in Cyber Security Law at QLS Level 7</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 04: </strong>International Business Principles<strong><br /></strong></li><li><strong>Course 05: </strong>Business Case<strong><br /></strong></li><li><strong>Course 06: </strong>International Development<strong><br /></strong></li><li><strong>Course 07: </strong>International relations (IR)<strong><br /></strong></li><li><strong>Course 08: </strong>Cyber Security Advanced Training<strong><br /></strong></li></ul><p>Take your career to the next level with our bundle that includes not only technical courses but also <strong>five guided courses</strong> focused on personal development and <strong> career growth.</strong></p><ul><li><strong>Course 09: </strong>Leadership and Management Course</li><li><strong>Course 10:</strong>Career Development and Passion</li><li><strong>Course 11: </strong>Professional CV Writing</li><li><strong>Course 12: </strong>Boost Your Confidence and Self-Esteem</li><li><strong>Course 13: </strong>Public Speaking: Confident Delivery Skills</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the principles and practices of business law, international law, and cybersecurity law</li><li>Develop practical skills to analyse and interpret legal documents and cases</li><li>Develop critical thinking and problem-solving skills in a legal context</li><li>Understand the role of regulations and compliance in the legal industry</li><li>Use effective communication skills in a legal environment</li><li>Understand the impact of technology on the legal sector</li><li>Develop an awareness of ethical and professional considerations in the legal profession</li></ul><p><strong>Business Law:</strong> This course covers the principles and practices of business law, including contracts, torts, and intellectual property. Learners will develop practical skills that they can apply to understand and analyse legal issues in a business context.</p><p><strong>International Law: </strong>This course covers various aspects of international law, including criminal law, commercial law, and environmental law. Learners will develop practical skills that they can apply to analyse and interpret international legal documents and cases.</p><p><strong>Cybersecurity Law: </strong>This course covers the principles and practices of cybersecurity law, including data protection and privacy laws. Learners will develop practical skills that they can apply to understand and analyse cybersecurity legal issues.</p><p><strong>Certificate</strong></p><p>QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.<br />The <strong>Quality Licence Scheme</strong> is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.<br />Upon completion, learners will receive <strong>Three QLS Endorsed hard copy certificates</strong>, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Law students</li><li>Legal professionals</li><li>Business professionals</li><li>Anyone looking to start a career in the legal field</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Lawyer: £25,000 - £100,000 per year</li><li>Paralegal: £18,000 - £30,000 per year</li><li>Legal Secretary: £20,000 - £35,000 per year</li><li>Compliance Officer: £25,000 - £60,000 per year</li><li>Cybersecurity Consultant: £30,000 - £80,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Law 3 QLS Bundle (Business Law, Intrnational Law & Cyber Security)) Course

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			<p><span>Interior design can be a very lucrative business for the right person. Being an interior designer means you need both creativity and problem-solving skills in order to meet your client's needs. Now if you have these skills, and would like to make a profitable venture in this field, then this Interior Design: Start Your Profession course is perfect for you.</span></p>
<p><span>This course is designed to help you build your own business. It will help you identify some of the most basic skills required to become an interior designer like - creativity, problem-solving, multitasking, organization etc. Furthermore, you have to have the right business sense to thrive in this industry. You will also learn about different types of interior design including residential or commercial. This course will also give you information regarding college or university where you can get professional degrees in this field if you want to. Finally, the course will help you set up your interior design business and get tips on pricing, building portfolio and finding work as well.</span></p>
<p><span>At the end of the day, you will know deep down whether this is the right course for you and as such use it for your own benefit.</span></p>
<h3><b>Course Highlights</b></h3>
<p><b>Interior Design: Start Your Profession</b><span> is an award winning and the best selling </span><b></b><span> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</span></p>
<p><span>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed <strong>Interior Design: Start Your Profession</strong> into </span><b>25</b><span> modules for teaching you everything you need to become successful in this profession.</span></p>
<p><span>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just </span><b>15 hours, 40 minutes</b><span> and it is also possible to study at your own pace.</span></p>
<p><span>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</span></p>
<p><span>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</span></p>
<h3><b>Why You Should Choose</b><b> Interior Design: Start Your Profession</b></h3>
<ul>
<li><span>Lifetime access to the course</span></li>
<li><span>No hidden fees or exam charges</span></li>
<li><span>CPD Accredited certification on successful completion</span></li>
<li><span>Full Tutor support on weekdays (Monday - Friday)</span></li>
<li><span>Efficient exam system, assessment and instant results</span></li>
<li><span>Download Printable PDF certificate immediately after completion</span></li>
<li><span>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</span></li>
<li><span>Improve your chance of gaining professional skills and better earning potential.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Interior Design: Start Your Profession </b><span>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Interior Design: Start Your Profession</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.</span></p><table>				<tbody><tr>
					<td colspan="4">Module 01</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction: How To Know If Interior Design Is Right for You</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What does it take to be an Interior Designer?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Am I Creative?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Am I Organized?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How Good am I at Problem Solving?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Can I Multitask?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Am I personable?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Can I Be A Versatile?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How Is My Business Sense?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Different Types of Interior Designers</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Residential Interior Designer</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Commercial Interior Designer</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is more important to me?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What will I have to do to specialize?</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Is Interior Design Right for Me?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Do I Need?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>College and University</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Trade Schools</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Online Design Programs</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Self Teaching</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Designer's Necessity</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What to expect when Getting Started</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Start your Interior Design Business</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Tips for Building a Portfolio with Little or no Professional Experience</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Quick Tips on Pricing your Services</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Interior Design: Start Your Profession</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Interior Design: Start Your Profession</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table>

iStudy UK

Interior Styling

Design & Technology Courses (DT)

Interior Design

Interior Decoration

Interior Design: Start Your Profession

<p>Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge HR Management and Leadership Skills bundle to help you in this endeavour.</p> <p>Experts design our HR Management and Leadership Skills bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding HR Management and Leadership Skills sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.</p> <p>To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the HR Management and Leadership Skills bundle and gain a competitive advantage.</p> <p><strong>Learning Outcomes</strong></p> <p>This unique bundle will help you to-</p> <ul> <li>Acquire a deeper understanding of HR Management and Leadership Skills</li><li>Help you in achieving your career goal</li><li>Make you confident in your knowledge and skills</li><li>Be aware of the employment trends in related industries.</li><li>Adapt to an ever-changing industry</li></ul><p>The HR Management and Leadership Skills resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p> <p><strong>Course Curriculum</strong></p> <p><strong>Course 1: HR Management (Level 5 at QLS)</strong></p> <ul> <li>Module 01: Introduction to Human Resources</li><li>Module 02: Employee Recruitment and Selection Procedure</li><li>Module 03: Employee Training and Development Process</li><li>Module 04: Performance Appraisal Management</li><li>Module 05: Employee Relations</li><li>Module 06: Motivation and Counselling</li><li>Module 07: Ensuring Health and Safety at the Workplace</li><li>Module 08: Employee Termination</li><li>Module 09: Employer Records and Statistics</li><li>Module 10: Essential UK Employment Law</li></ul> <p><strong>Course 2: Leadership Skills (Level 4 at QLS)</strong></p> <ul> <li>Module 01: Developing the Leader Within You</li><li>Module 02: Emotional Intelligence in Leadership</li><li>Module 03: Communication Skills</li><li>Module 04: Public Speaking</li><li>Module 05: Critical Thinking in Problem-Solving and Decision Making</li><li>Module 06: Motivation and Counselling</li><li>Module 07: Management and Leadership</li></ul> <p><strong>Certification</strong></p> <p>Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this HR Management and Leadership Skills bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Training.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>You will get a competitive edge and have access to a variety of employment prospects after completing this HR Management and Leadership Skills bundle.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

HR Management and Leadership Skills

<p>Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Team Management and Leadership Skills bundle to help you in this endeavour.</p> <p>Experts design our Team Management and Leadership Skills bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Team Management and Leadership Skills sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.</p> <p>To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Team Management and Leadership Skills bundle and gain a competitive advantage.</p> <p><strong>Learning Outcomes</strong></p> <p>This unique bundle will help you to-</p> <ul> <li>Acquire a deeper understanding of Team Management and Leadership Skills</li><li>Help you in achieving your career goal</li><li>Make you confident in your knowledge and skills</li><li>Be aware of the employment trends in related industries.</li><li>Adapt to an ever-changing industry</li></ul><p>The Team Management and Leadership Skills resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p> <p><strong>Course Curriculum</strong></p> <p><strong>Course 1: Team Management (Level 5 at QLS)</strong></p> <ul> <li>Module 01: Defining Team</li><li>Module 02: Understanding Management and Leadership</li><li>Module 03: Building High Performing Teams</li><li>Module 04: Motivating Team Members</li><li>Module 05: Talent Management</li><li>Module 06: Stress Management and Mental Health</li><li>Module 07: Succession Planning</li><li>Module 08: Communication Skills</li><li>Module 09: Negotiation Techniques</li><li>Module 10: Managing Change</li><li>Module 11: Managing Time</li><li>Module 12: Managing Conflict</li><li>Module 13: Risk Management Process</li><li>Module 14: Managing Virtual Teams</li></ul> <p><strong>Course 2: Leadership Skills (Level 4 at QLS)</strong></p> <ul> <li>Module 01: Developing the Leader Within You</li><li>Module 02: Emotional Intelligence in Leadership</li><li>Module 03: Communication Skills</li><li>Module 04: Public Speaking</li><li>Module 05: Critical Thinking in Problem-Solving and Decision Making</li><li>Module 06: Motivation and Counselling</li><li>Module 07: Management and Leadership</li></ul> <p><strong>Certification</strong></p> <p>Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Team Management and Leadership Skills bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Training.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>You will get a competitive edge and have access to a variety of employment prospects after completing this Team Management and Leadership Skills bundle.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Team Management and Leadership Skills

<p>Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Office Management &amp; Decision Making bundle to help you in this endeavour.  </p> <p>Experts design our Office Management &amp; Decision Making bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Office Management &amp; Decision Making sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.</p> <p>To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Office Management &amp; Decision Making bundle and gain a competitive advantage.</p> <p><strong>Learning Outcomes</strong></p> <p>This unique bundle will help you to-</p> <ul> <li>Acquire a deeper understanding of Office Management &amp; Decision Making</li><li>Help you in achieving your career goal </li><li>Make you confident in your knowledge and skills</li><li>Be aware of the employment trends in related industries.</li><li>Adapt to an ever-changing industry</li></ul><p>The Office Management &amp; Decision Making resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p> <p><strong>Course Curriculum</strong></p> <p><strong>Course 1: Office Management (Level 3 at QLS)</strong></p> <ul> <li>Personal Assistant </li><li>Admin Support </li><li>Organisational Skills </li><li>Telephone Etiquette </li><li>Business Writing </li><li>Time Management </li><li>Body Language and Effective Communication </li><li>Meeting Management</li></ul> <p><strong>Course 2: Decision Making (Level 4 at QLS)</strong></p> <ul> <li>Module 01: Introduction to Critical Thinking</li><li>Module 02: Critical Thinking and the Judgment of Claims</li><li>Module 03: Benefits and Barriers of Critical Thinking</li><li>Module 04: Importance of Critical Thinking</li><li>Module 05: Recognising a Critical Thinker</li><li>Module 06: What Are the Critical Thinking Steps?</li><li>Module 07: Critical Thinking Strategies</li><li>Module 08: Problem-Solving Through Critical Thinking</li><li>Module 09: Decision Making with Critical Thinking</li></ul> <p><strong>Certification</strong></p> <p>Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Office Management &amp; Decision Making bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Training.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>You will get a competitive edge and have access to a variety of employment prospects after completing this Office Management &amp; Decision Making bundle.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Office Management & Decision Making - Double Endorsed Certificate

Tom Reynolds

Product Management

Agile

Agile PM

Productivity

Kanban

Agile Coach

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company

Certified Kanban System Design – KMP I - 24-26 September

Standard

Early Bird

<span style="color: rgb(11, 34, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(11, 34, 64);">Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Is this course accredited and recognised?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Yes, this course is fully approved by&nbsp;</span><a href="https://cpduk.co.uk/" target="_blank" style="color: var(--tw-prose-links); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--tw-prose-links);">CPD</a><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">. Employers universally accept this qualification. You will be able to instantly download and print your certificate as soon as you successfully complete the course.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><figure style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><img src="https://www.intellelearn.com/storage/images/pages/C0icCtUqbmA2C7tNRUo83sIFRgRFFBCKbVOEyYNd.jpg" data-image="uo8h93eydh2q" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">How long will this course take me?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Roughly 1 hour. But you don&#39;t have to do it all in one go.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Who should take this course?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Anyone who wants to improve how they think and learn. There are no entry requirements.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Course Topics</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">We build our courses so that you&#39;re able to better retain what you learn. This course is divided into easy-to-follow interactive modules and includes a multiple-choice test at the end. The benefits of implementing a Structured Problem Solving approach include</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Team Building Ability</li><li fr-original-style="" style="box-sizing: border-box;">Team Approach to Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Structured and Proven Process</li><li fr-original-style="" style="box-sizing: border-box;">Permanent Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Improved Quality Performance</li><li fr-original-style="" style="box-sizing: border-box;">Financial Savings</li></ul><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Aims of the Training Course</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">By the end of this course you will be able to:</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Understand the types of problems that can affect a business and the effect of unresolved problems on business performance</li><li fr-original-style="" style="box-sizing: border-box;">Describe the benefits of adopting a structured approach to team problem solving</li><li fr-original-style="" style="box-sizing: border-box;">Enhanced understanding of the issues and a structured approach to generating better solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Define the techniques used to help identify, contain (if necessary) and resolve problems in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to apply the appropriate problem-solving technique</li></ul>

Intellelearn

Lean Awareness

Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.


Structured Problem Solving

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>Overview<p>Understand problems and the creative problem solving processIdentify types of information to gather and key questions to ask in problem solving Identify the importance of defining a problem correctlyIdentify and use four different problem definition toolsWrite concrete problem statementsUse basic brainstorming tools to generate ideas for solutionsEvaluate potential solutions against criteria, including cost/benefit analysis and group votingPerform a final analysis to select a solutionUnderstand the roles that fact and intuition play in selecting a solutionUnderstand the need to refine the shortlist and redefine itUnderstand how to identify the tasks and resources necessary to implement solutionsEvaluate and adapt solutions to reality</p><p>This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, &amp; analyzing data will be covered during class.<br /></p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Workshop Objectives</li></ul><h4>The Problem Solving Method</h4><ul><li>What is a Problem?</li><li>What is Creative Problem Solving?</li><li>What are the Steps in the Creative Solving Process?</li><li>Case Study</li><li>Module Two: Review Questions</li></ul><h4>Information Gathering</h4><ul><li>Understanding Types of Information</li><li>Identifying Key Questions</li><li>Methods of Gathering Information</li><li>Case Study</li><li>Module Three: Review Questions</li></ul><h4>Problem Definition</h4><ul><li>Defining the Problem</li><li>Determining Where the Problem Originated</li><li>Defining the Present State and the Desired State</li><li>Stating and Restating the Problem</li><li>Analyzing the Problem</li><li>Writing the Problem Statement</li><li>Case Study</li><li>Module Four: Review Questions</li></ul><h4>Preparing for Brainstorming</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (I)</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (II)</h4><ul><li>The Morphological Matrix</li><li>The Six Thinking Hats</li><li>The Blink Method</li><li>Case Study</li><li>Module Seven: Review Questions</li></ul><h4>Analyzing Solutions</h4><ul><li>Developing Criteria</li><li>Analyzing Wants and Needs</li><li>Using Cost/Benefit Analysis</li><li>Case Study</li><li>Module Eight: Review Questions</li></ul><h4>Selecting a Solution</h4><ul><li>Doing a Final Analysis</li><li>Paired Comparison Analysis</li><li>Analyzing Potential Problems</li><li>Case Study</li><li>Module Nine: Review Questions</li></ul><h4>Planning Your Next Steps</h4><ul><li>Identifying Tasks</li><li>Identifying Resources</li><li>Implementing, Evaluating, and Adapting</li><li>Case Study</li><li>Module Ten: Review Questions</li></ul><h4>Creating a Performance Plan</h4><ul><li>Planning the Follow-Up Meeting</li><li>Celebrating Successes</li><li>Identifying Improvements</li><li>Case Study</li><li>Module Eleven: Review Questions</li></ul><h4>Wrapping Up</h4><ul><li>Words from the Wise</li><li>Lessons Learned</li></ul></div>

Nexus Human

Creative Thinking

Problem Solving

8D Problem Solving

Creative Design

Creativity

Creativity & Innovation

Creative Problem Solving

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the UK, the estimated salary for a Customer Service Advisor typically ranges from &pound;18,000 to &pound;25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Apply defusing techniques in Customer Service interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Employ proactive strategies in Customer Service management.</li><li fr-original-style="" style="box-sizing: border-box;">Utilise problem-solving methods to enhance Customer Service.</li><li fr-original-style="" style="box-sizing: border-box;">Engage in brainstorming for effective Customer Service solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Channel customer anger through Customer Service skills.</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More Benefits:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defusing Techniques: </strong>Master seven distinct defusing techniques to elevate your Customer Service aptitude.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Proactive Customer Management: </strong>Implement proactive management strategies to optimise Customer Service outcomes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Problem-solving &amp; Decision-making: </strong>Integrate critical problem-solving and decision-making methods into your Customer Service approach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Brainstorming &amp; Reverse Brainstorming: </strong>Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Anger Channelling: </strong>Apply the art of anger channelling to maintain and improve Customer Service standards.</p><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

                        </div>

Empower UK Employment Training

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

<p>Utilize the four stages of problem-solving and discover what characteristics you need to consider when solving a problem. What is the difference between a problem and dilemma? We will demonstrate how you can verify that your problem has been resolved by evaluation and questions.</p><h3>Learning Objectives</h3><p>Apply effective problem SOLVERâ¢ behaviors and attitudes, Implement the four stages of a systematic problem-solving process, Utilize 10 creative problem-solving techniques</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Problem Solving: Four Stages of Creative Problem Solving

<section>
<div>
<p>We can coach you in your use of Solution Circles, Insights and Solution Circles and Circle of Adults.</p><p>These are in-depth processes that support professional teams to problem solve together around a young person presenting with complex social, emotional and behavioural needs. </p><p>These reflective problem solving processes differs from other person centred planning processes in that the child and family are not present. These processes are for stuck teams trying to figure out issues where they need to be very honest with each other, share their emotions, state their greatest fears and struggles in a safe situation. Whilst it is good practice to let a family know that they are being talked about in a meeting - they need to know that this is the professionals <em>sorting themselves</em> out for their benefit and not a time for them to participate. If they insist on being present then talk to us about our emerging Family Circles work.</p><p>These innovative processes enable adults involved in working with the young person to reflect and hypothesise about this young person's needs. This leads to joint problem-solving around ways forward to support this young person in their educational setting.</p><p>Circle of Adults uses a structured process and graphic facilitation to guide staff through a set of key questions to reach a deeper understanding of a young person's behaviour and needs. This deeper understanding is used to generate new strategies for the team's work with the young person.</p><p><br /></p><p>Examples of feedback from staff who have attended the sessions include:</p><p> </p><p><em>The session was very helpful in planning ways forward and empowered for staff (Headteacher of a Devon primary school)</em></p><p><em>It is the first time that we have shared how this behaviour impacts on us and it's good to know how we can support each other (Devon primary school teacher)</em></p><p><em>Brilliant! Getting staff to agree and adhere to common strategies is the key to success (Teacher in specialist provision in Torbay)</em></p><p><br /></p>
</div>
</section>

Inclusive Solutions

We will your support your facilitation skills when learning Circle of Adults, Solution Circles and Insights and Solution Circles

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

UK Wide Travel Costs

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"></p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour and Relationships
<br fr-original-style="" style="box-sizing: border-box;">Visioning and Problem Solving</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;The question is not should they be here anymore. Now it&rsquo;s how can we figure out how best to include them?&rsquo;</p></blockquote><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour problems, relationship challenges and personnel dilemmas can all be worked on with these team oriented problem solving processes.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">We will introduce participants to a range of powerful effective approaches for them to choose from back in their own workplaces.</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">A great day &ndash; going away buzzing with ideas</p></blockquote><p fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/RrpI3FCcJBg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p><blockquote fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Excellent!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Inspirational!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Informative!</p></blockquote><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3><ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Increased confidence regarding problem solving around inclusion in mainstream settings</li><li fr-original-style="" style="box-sizing: border-box;">Access to a wider range of practical strategies and techniques to impact on communication, realtionship, learning and behaviour issues</li><li fr-original-style="" style="box-sizing: border-box;">Learn new problem solving processes</li></ol><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For ?</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li><li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li><li fr-original-style="" style="box-sizing: border-box;">Guidance staff</li><li fr-original-style="" style="box-sizing: border-box;">Learning Support teams</li><li fr-original-style="" style="box-sizing: border-box;">SENCOs</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li><li fr-original-style="" style="box-sizing: border-box;">Parents</li><li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li><li fr-original-style="" style="box-sizing: border-box;">Community workers and carers</li></ul><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The course answers the questions :</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How can we work out how to include this child best?</li><li fr-original-style="" style="box-sizing: border-box;">Is there a more structured way to run this meeting?</li><li fr-original-style="" style="box-sizing: border-box;">Can we explore the emotional impact the person is having on us and still agree strategies?</li><li fr-original-style="" style="box-sizing: border-box;">How can I get unstuck from this problem?</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The day will cover:</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Solution Circles</li><li fr-original-style="" style="box-sizing: border-box;">Solution Focused approaches</li><li fr-original-style="" style="box-sizing: border-box;">Synectics &ndash; using analogies and out of the box creativity</li><li fr-original-style="" style="box-sizing: border-box;">Circles of Adults</li><li fr-original-style="" style="box-sizing: border-box;">Using Imagination to solve problems</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">If you liked this course you may well like:</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions.com/training/circles-of-adults/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">CIRCLES OF ADULTS</a></p>

PROBLEM SOLVING TOOLS AND TECHNIQUES

Full Day

1-3 Hours / Half Day

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

I will travel to the customer

<p style="color: rgb(80, 54, 89); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(80, 54, 89);">This practical course is perfect if you are overwhelmed by options and have difficulty making decisions. Our trainers bring useful tools and techniques to the rescue, making problem solving and decision making a breeze.</p><ul style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Different ways to define and analyse problems</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Is the problem ours to solve?</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Being clear about solutions &ndash; Would Like, Want and Must-Have</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Using brainstorming, problem solving and creative thinking techniques</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Evaluate all the options using simple criteria</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Information overload and how to avoid it</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Decision making techniques</li></ul><div fr-original-style="" style="box-sizing: border-box;">4 weeks - 1 session a week (3hrs live online)</div><h2 style="color: rgb(35, 73, 109); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 73, 109);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course is also available as in-house training at a fixed cost for up to 12 delegates.&nbsp;</span><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Email us&nbsp;for more information. <a href="mailto:admin@sterlingtraining.org" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">admin@sterlingtraining.org</a>.uk</span></h2>

Sterling Training

Tools and techniques to make solving problems and decision-making a breeze!

Problem Solving and Decision Making

<div><div id="commonContent"><h3>Overview</h3><p>With the ever-increasing demand for Problem Solving in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Problem Solving  may be.</p><p>Learning about Problem Solving  or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Problem Solving . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Problem Solving  is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</p><p>The self-paced online learning methodology by compete high in this Problem Solving  course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</p><p>Instead of searching for hours, enrol right away on this Problem Solving  course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</p><h3>Who is this course for?</h3><p>While we refrain from discouraging anyone wanting to do this Problem Solving  course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</p><ol><li>Anyone looking for the basics of Problem Solving ,</li><li>Jobseekers in the relevant domains,</li><li>Anyone with a ground knowledge/intermediate expertise in Problem Solving ,</li><li>Anyone looking for a certificate of completion on doing an online training on this topic,</li><li>Students of Problem Solving , or anyone with an academic knowledge gap to bridge,</li><li>Anyone with a general interest/curiosity</li></ol><h3>Career Path</h3><p>This Problem Solving  course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - The Creative Problem Solving and Decision Making</h4><div><div><ul><li><div>
<span></span><h5>
The Creative Problem Solving and Decision Making</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 - The Problem Solving Model</h4><div><div><ul><li><div>
<span></span><h5>
The Problem Solving Model</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 - Problem Solving Tools and Techniques</h4><div><div><ul><li><div>
<span></span><h5>
Problem Solving Tools and Techniques</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 - Making Good Decisions</h4><div><div><ul><li><div>
<span></span><h5>
Making Good Decisions</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 - Developing Critical Thinking Skills</h4><div><div><ul><li><div>
<span></span><h5>
Developing Critical Thinking Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 - Understanding Creativity and Innovation</h4><div><div><ul><li><div>
<span></span><h5>
Understanding Creativity and Innovation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 - Creativity and Innovation in Business</h4><div><div><ul><li><div>
<span></span><h5>
Creativity and Innovation in Business</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 - Individual and Group Techniques for Creativity</h4><div><div><ul><li><div>
<span></span><h5>
Individual and Group Techniques for Creativity</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

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