The aim of this course is to provide the learner with an understanding of all aspects of this process including the effective planning, development, implementation and review of the care process and the effective management of issues to ensure that the care received is individualised and effectively meets the persons needs and requirements.
This course is ideal for line managers who conduct appraisals for team members. The focus is on the conversations you will have in appraisals and how you can make them a positive experience for you, your employee and the organisation.