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University of West England - UWE

university of west england - uwe

Student life at UWE Bristol is what you make of it. Clubs, societies, friends, support are all there for you. Accommodation Discover Bristol

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Triple A (All About Autism)

triple a (all about autism)

Penrith

Triple A is an autism charity working across all of Cumbria. It was set up as a charity in 2016 as a response to a perceived ‘360 degree’ vulnerability within the autism community in Cumbria, and to provide better support among autistic adults living in Cumbria. Triple A was founded by Helen Storey, who has a long and successful record of developing projects to support marginalised communities. Helen has first-hand experience in the field of autism, underpinned by accredited learning (University Of Cumbria). Helen went on to become our first CEO, overseeing our incorporation as a CIO (a Charitable Incorporated Organisation) in 2018 and leading the charity until 2021. Our journey since 2016 has involved two office moves (we’re now based right next to Penrith bus station, in a lovely pink building), the development of a range of services to support autistic people right across Cumbria, and a range of autism awareness training programs. We now have a small team of dedicated staff, and in 2022 we welcomed Nick Rosenthal to the team as our new CEO – just in time to help us roll out two major new projects: running an NHS-funded post-diagnostic course to support newly diagnosed autistic people and launching a scheme to help autistic adults across Cumbria into paid, long-term employment. In the background we have a team of committed Trustees, many of whom are neurodiverse. We don’t want to point out which of our trustees and staff are autistic, as many people consider that to be very personal information, but lived experience of autism lies at the very heart of Triple-A. The Triple A team has designed a pathway of support for autistic adults (shown below), which focuses on social support, criminal and social justice but also on health and well-being for autistic people in Cumbria. Our charity aims to facilitate positive and sustainable change for autistic people – to raise awareness of the issues & challenges that autistic people face, and to bring people together to create and develop solutions. We may have seen a few changes as we’ve grown since 2016, but our core values remain the same!

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Nuroo

nuroo

London

Nuroo was founded initially in July 2013 out of the desire to recognise the harsh challenges faced by nurses in their daily practice, but also to horn the joys of this rewarding career. It was changed from a community group to a business entity in September 2020 thanks to the hard work of some very talented individuals and the support of its members at the time. Our name comes from the compound word “Nurses’ Room” which is often used interchangeably with Nurses’ Station to describe an area of a healthcare facility where nurses and other healthcare workers perform their administrative duties when they are not in direct patient contact. We’re as unique as our name and the organisations we actively seek to support. This is because, steeped in experience gathered across the varied worlds of academia, business turnarounds, healthcare and strategy, Nuroo Leaders bring more than fifty years of combined effort, as well as social care delivery and compliance brain power to the table. We have assembled a number of clinical documentations from admission to discharge to help you prepare for and improve your CQC inspection rating. The initiative is designed to promote high-quality documentation that not only support the capture of the patient’s disease burden accurately in all healthcare settings, but also the appropriateness of nursing interventions and quality of care provided to the patient by ensuring all the information within the health record is of high quality and supports informed decision-making. We’ve also partnered with other well-recognised companies and talented care professionals that work tirelessly to give our valued clients the very best service available in the social care sector. So, whether you’re looking for staff training or/and preparing for your CQC inspection, it is important that you are able to demonstrate compliance with the regulators by making sure that you can evidence this with appropriate documentation, including clinical records and relevant up-to-date policies. The good news is that’s where Nuroo comes in! Nuroo is that little extra oomph when you need it, helping you to reset your inspection goals, put the one-speed gearbox of your documentation into drive, and gently press on the accelerator so that your inspection engine is back into motion towards the right direction of demonstrable care quality What’s more, Nuroo’s Clinical Documentation is created by nurses and for nurses, not just to prevent valuable time and effort being wasted on unnecessary paperwork, but also to ensure that interventions and actions implemented contribute to desired results. High-quality clinical documentation across the continuum of healthcare can be recognized in the analogy of a cruise. Just as patients rely on numerous providers and healthcare professionals to maintain a good state of health, passengers on a cruise ship rely on numerous crew members to ensure they have smooth sailing and stay on course. The anchor on a cruise ship can hold the ship in a certain location or be raised when the ship is sailing. Sometimes patients will be at one location for their care and the documentation is the anchor that provides the information needed for the healthcare teams to stay on course. When patients are discharged or complete a provider visit, they may see another provider in a separate location and setting. The new provider will rely on the documentation from the previous encounter to guide their medical decision-making. Each episode of care should therefore include documentation that clearly supports each new episode of care. Because like the anchor, the documentation supports a comprehensive view of the care provided for any single encounter, it may stop when the patient’s encounter or admission is over, but it is a clear record of each encounter. We are Nuroo, a membership organisation born out of the desire to recognise the harsh challenges faced by nurses in their daily practice, but also to horn the joys of this rewarding career. We represent the professional interests of our members and offer free, confidential advice and support on various matters including unpaid wages, work suspensions; NMC allegations; whistleblowing; discrimination, bullying, and harassment at work; career development; and much more. Our name comes from the compound word “Nurses’ Room” which is often used interchangeably with Nurses’ Station to refer to an area of a healthcare facility where nurses and other healthcare workers perform their administrative duties when they are not in direct contact with patients. We are as unique as our name and the people we actively seek to support. This is because nuroo refers to nurses’ ability to find balance within two opposing forces. Indeed, the daily routines of nurses are rarely the same as they are always on the front line interacting with people who are in stressful situations while having to react appropriately to emergencies and unexpected events. Not surprisingly, throughout history nurses have been a glowing light in some very dark days and despite entering the coronavirus pandemic understaffed, undervalued and underpaid, the skills, knowledge, and resilience of nurses across all disciplines and settings have been showcased beyond words as they work tirelessly in the most testing, bizarre and unusual circumstances. While it’s almost impossible to portray a typical day for a nurse, given how different healthcare workplaces can be, and how work can vary from shift to shift depending on which patient a nurse needs to see, there’s a constant expectation for nurses to step up to more – whatever this may be and regardless of their own personal challenges. The good news is that’s where Nuroo comes in! Nuroo is that little extra oomph when you need it, helping you put the one-speed gearbox into drive and pressing the accelerator so that you can set your career engine back into motion towards the right direction. It provides a safe place where nurses can step aside, offload, take a deep breath, recharge, learn from each other, advance and go beyond the call of duty. It is created by nurses and for nurses to help each other stay up to date with new research findings so that they can re-evaluate whether or not their current knowledge has relevance to their work, and avoid the risk of practicing in a way that’s either ineffective or even deleterious to patient care. Certainly, no one wants to waste valuable time and effort performing tasks that don’t contribute to desired outcomes. But to turn the tide so that we nurses can better appreciate and utilize information from research, there needs to be a completely different approach to networking – one that truly allows for both group and one-to-one input. Nuroo is determined to deliver on this agenda so that you feel impacted as a member. WHY WE ARE DIFFERENT. Our services are not for everybody! They’re for achievers: people who are resilient, bold, want to excel in their career, be of service, and make a real difference. If this sounds like you, then sit tight coz we’ve got you covered! With the assortment of care settings, it would be detrimental to the patient if a provider only considered the care that was provided in one setting to guide their medical decision-making. By using Nuroo’s Clinical Documents, you are taking a positive step towards effective record keeping which can turn the tide in CQC inspection drastically, especially in some key areas like respecting service users, seeking consent, ensuring care and welfare, safeguarding, and assessing and monitoring the quality of the service provision – all viewed by CQC inspectors as particularly important.

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CAG Oxfordshire

cag oxfordshire

Oxford

WHAT WE DO Together, we’re building an Oxfordshire with resilient and empowered communities, so that people and planet can thrive within ecological limits. Started in 2001, the network is the largest of its kind in the UK. Our member groups work in their local communities organising events and projects to take action on issues including waste, transport, food, energy, biodiversity and social justice. Groups working on similar themes come together as part of our collaborate groups, working with other associated, like-minded groups and organisations to find ways to share skills and experience and to work together on common goals. At CAG Oxfordshire we offer support, advice and expertise to help everyone work together.

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Ukbjja

ukbjja

Southampton

The United Kingdom Brazilian Jiu Jitsu Association is the official, recognised National Governing Body for Brazilian Jiu Jitsu in the UK. We are committed to promoting BJJ across all areas of the UK. We are non-political, non-discriminatory and committed to inclusion for all aspects of the sport. BJJ for all.

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A-list Film Production Pro

a-list film production pro

London

ably. Productions Inc.: a production company that deals in all aspects of creative projects from film and television production to CD manufacturing http://www.acepix.com Ace Pix International, Inc.: a full in-house motion picture / television production and distribution company http://www.ancientpictures.comAncient Pictures: a Seattle-based motion picture and commercial production Company, as well as a networking center for writers to meet, enhance their skills and network in the film industry http://www.apotheosispictures.comApotheosis Pictures Productions: an independent film production company and the developers of the ScreenForge screenwriting software for Microsoft Word. ScreenForge is the best and most affordable screenplay formatting software available for MS Word, and a viable alternative to the much more expensive stand-alone screenwriting programs Armageddon Productions: creators of the 1997 home video release "Bloodletting," they develop and produce feature films, digital visual effects and music and movie soundtracks. They have also developed screenplays for other companies, such as Full Moon Pictures' "Witchouse" and "Alien Arsenal," and Regent Entertainment's upcoming "The Brotherhood" Assembler Films: a company that has shot and released films in Italy, Japan, India, the U.S. and Canada, to name a few Belarus Productions: Minsk-based independent production company, providing assistance to film-makers and broadcast journalists. TV production, film production, crew hire, equipment rent and location scouting in Belarus Black Cab Productions: an independent film, music, and literary production company specializing in horror, bizarre, and dark works http://www.blackfishfilms.comBlackFish Films: quality international productions specializing in non-broadcast projects for educational, military and corporate projects. Shooting 16, 35 and 70mm. Free goodies for independent producers Blokland Pictures: specializing in the development, production, and distribution of feature film drama; serving the international specialty marketplace http://www.angelfire.com/tn/tcthepackrat/bloodyfun.htmlBloody Fun Pictures: no-budget video/filmmaking, since 1996 http://www.bwave.f9.co.ukBrainwave: in the business of producing their own peculiar brand of entertainment for over a decade: films, radio plays, songs, etc. on the smallest budgets imaginable http://www.brilligprods.comBrillig Productions: exploring creative areas of filmmaking; developing narratives that range from the fanciful to the bizarre, visual designs that push the limits of independent cinema, and story-telling techniques that are inspired and inspirings http://www.c21etv.comC21ETV: one-stop-shop providing multimedia design, implementation and programming, VCD business cards production, video/TV production, digital, broadcast, industrial, post production http://www.cabiriafilms.com Cabiria Films, Prague: Filming in East Europe – locations & production services Cambridge Films: an independent production company http://www.cinedictum.com Cinedictum: a production company which produces cinedicta. Described as a form of film-aphorism, cinedicta are very short films whose concise narrative holds both entertainment and moral value, while addressing universal themes http://www.commercialfactory.comThe Commercial Factory: specializing in the production of high-quality television commercials, from the original idea to broadcast ready http://www.cotenfilms.comCoten Films: an independent film production company specialising in corporate and private video work, Web design and new media. Responsible for the action comedy feature film "Cop on the Edge IX" and the forthcoming "Days' End" http://www.crystalpyramid.comCrystal Pyramid: broadcast video production company in San Diego, California http://www.homestead.com/degalazare/dlp.htmlDega Lazare Productions: movies and other multimedia productions being made in the small town of Kahnawake by teens. From action/adventure to horror and comedy, it's all there http://www.dereko.tvDereko Entertainment: a small, independent and privately held feature film production company based in Los Angeles, California. Whose goal is to produce and release one or more feature films per year, both domestic/international territories Documentary Educational Resources (DER): produce, distribute and promote anthropological and documentary films and videos http://www.doublegproductions.comDouble G Video Productions: a video productions company providing a wide range of service and talent bank for your productions needs. "From gold to gold let Double G video productions get your story told!" http://www.egygrip.comEgygrip: a skilled team of professionals based in Egypt, and capable of managing every step of the video or film production process from concept to compeletion Emerald Oceans Entertainment: a multi-media company with film and music divisions. Founded in 1995 as a film production company it has evolved into its current broader base, which is helping it establish its place in the industry Eye Light Media: creating films, videos, music and Web sites from a Christian world view The Farnham Film Company: a UK-based TV production company interested in co-production–particularly of children's programming http://www.angelfire.com/film/file5home/about.htmlFile5 Productions: producer of market-specific sports videos by writer-director-actor David Lima http://www.filmforum.comFilm Forum: New York's leading movie house for independent premieres and repertory programming http://www.fireflyonline.comFirefly Entertainment: established in 1994 to allow aspiring talents and interested persons to achieve their goals in film, television, and theatre. The group has won multiple awards, is comprised of members of all ages, and is based in west central Pennsylvania http://www.footlooseproductions.com/Footloose Productions: film and video production company specializing in documentaries, commercial films, photo shoots, movies, and music videos http://www.fourhorsemenfilm.com/Four Horsemen Films, LLC: an independent film production company in New Jersey http://www.angelfire.com/movies/gmcproductions/gmc.htmGMC Productions: teenage independent film makers on a low budget. See screening room with video clips, and check out past films Goldader Film Productions GmbH: creates and produces feature films, TV movies, commercials, music videos, 3-D animated shorts, interactive CDs and DVDs, educational and corporate films, CDs and DVDs Gulliver Media Australia: producing award-winning television documentaries and videos Harrington Productions: content creators for video, film and new media. Based in Maui, Hawaii, they supply field production packages, crew and post production. Client list includes ABC-Sports, ESPN, E! Entertainment, NBC, BBC and The Discovery Channel http://go.to/headscrewHeadscrew: working entirely in the film medium, they provide affordable commercial shoots for local Seattle businesses, create traditional clay, cel, line and computer animations and also stage location shoots for studios who are unable to re-locate a full crew for short periods of time http://www.focusfilms.comHocus Focus Films, Israel: Filming in a foreign country could sometime become a metaphysic experience. In Israel, life itself is. To cut Red Tape, achieve Green Lights, and avoid Blue Holes. Contact a production house that can accommodate all your needs http://www.hollywoodpa.comHollywood PA: the world's first Global Movie Set. This is an independent film, shot in Central Pennsylvania. You were able to watch it live from the set, interact with the cast and crew and discover the passion and pain in filmmaking http://www.iconent.comIconoclastic Entertainment: dedicated to finding and creating the finest screenplays on the planet http://www.imageproducers.comImage Producers: a full service video and multimedia production company working on a local, regional, national, and international basis. Their creative staff works together to develop the concept, write the script, shoot the footage, and take the project through post-production to deliver the finished product http://www.ipcfilms.comIPC Films: IPC is a production company looking for ideas, projects, scripts, talent, and investors http://www.jam-productions.comJam Productions a San Francisco Bay Area video/film company that does broadcast quality commercials, special event filming, indie film projects, multi-media and more http://www.jamsessionfilms.comJam Session Productions: a minority/woman-owned midwest-based film and multimedia company whose projects have included music videos, commercials and PSA's, training films, industrial films, TV program segments and more Janson Media: an international program sales and distribution company, a "content" company. We have licensed programming to over 180 countries around the world. Please see our Clients page, for a fairly complete list of the broadcasters and cable and satellite networks to whom we license programming http://www.jetifilms.comJeti Films: an independent film company based in Louisiana http://www.kaizenfilms.comKaizen Films: their mission is to develop new technologies and techniques to enhance the production of motion pictures, while maintaining cinema as an art form http://www.kineticimage.comKinetic Image Co., Ltd.: an Ohio-based motion picture production company that, for nearly twenty years, have specialized in creating exciting motion picture entertainment on budgets that would shame a cat. They created a number of well-received cult items which have graced the schedules of the USA Network and Cinemax http://www.kiwifilm.comKiwi Film & Video, Asia: a Hong Kong and Singapore based film and video production service company catering to a broad range of clients from around the world; fully-equipped camera crews is their specialty http://www.ltfilms.comLarry Taylor Productions: dedicated to providing creative projects for family entertainment, including movies and television programs, as well as the construction of a new and unique style of theme park. The vision: To put the heart into every picture. http://www.leafpile.tvLeaf Pile TV: Tune In: This TV variety program is filled with a swarm of segments composed of local events and artist interviews which provide musical entertainment and hilarious sketch comedy. Leaf Pile also has freelance videography for your major rock video or demo. Check out our exclusive camera packaging http://www.littlerickyproductions.comLittle Ricky Productions: feature films that reach the moral conscience of America http://www.mecfilms.comMatrixx Entertainment: The World's First Virtual Movie Studio(tm). Services include: producing, financing and distributing independent feature films; Web site, production and legal consulting for entertainment clients; books and manuals on filmmaking and more Media Movers,Inc.: full service localization company offering services in dubbing,subtitling,voiceovers & production in Asian, Indian & European http://members.aol.com/mptvMPTV: offering on-location video production, graphics and animation design, AVID video post production, Macromedia Director authoring, and many more services http://www.mptv.commptv.com: Film, video and audio production and distribution http://www.mundiali.comMundiali Entertainment: providing a venue for the production of lower cost motion pictures ($15 and $20 million each) and television programming (based on a cooperative agreement between Mundiali and either a television network or special project investors) http://members.tripod.com/%7EOverboardProductionsOverboard Productions: an independent film production copmpany headed up by Matt Fore http://www.angelfire.com/ga/PARALLELAFTERNOONParallel Afternoon Productions: independent thinkers with a vision that strives to be unequaled http://www.peacerecord.comPeace Record Company: a multi-faceted audio/video production company offering video editing, acting video demo production, video/audio tape duping, video projection and sound systems rentals, wedding videos, on location multi-camera video recordings of special events and more http://www.phproductions.comPH Productions: services include business and personal consulting and coaching, project development, script writing, video production, video biographies, television programs, infomercials, commercials, photography and 3-d animation http://www.psavideo.comProduction Services Arizona: since 1971, providing quality, production services in the areas of video, multimedia, and animation graphics. Serving clients worldwide from Korea to France, South America to Canada in medium to high budget corporate marketing and training venues. Full collateral support through PS/A's graphics dept. Rawbass: design and production of all types of artistic media http://www.rcwmediaworks.comRCW Media Works: an independent production company that realizes that it is not the size of your budget that determines quality, it is the dedication and heart that you put into your projects http://www.realitycrash.comReality Crash Productions: showcases original and creative projects from writers, artists, film makers and critics. They are looking for people to contribute to the site. You retain full rights for your work and a web page is provided for you http://www.revivalentertainment.com/Revival Entertainment: this team is producing films of the highest quality in Surrey England http://www.riggedproductions.comRigged Productions: film and video, cartoons and art, writing, music and audio, and other works http://www.riverproductions.comRiver Productions: an independent film company located in Los Angeles, CA, headed by Michael J. Isgrig (writer, director, producer), Lynn C. Grant (writer, producer) and Kym R. Wulfe (executive producer, head of business and legal affairs) http://www.roman-pictures.comRoman Pictures: a motion picture production company which primarily produces "budget-controlled" feature-length movies that are licensed for distribution and exploitation in the direct-to-video, cable, TV and satellite markets http://www.runningdogfilms.co.ukRunning Dog Films: a new British film company dedicated to making films using cheap and affordable technology combined with proven no/lo budget production practices http://www.shadesofday.comShades of Day: the art of independent film and video producing. Extensive database of cinema related resources http://www.sharpshootertv.comSharpshooter Worldwide: a television production company that specializes in on location filming, any where in the world. Their motto is: "We don't go after awards or publicity. We just do the work." http://www.smileycrew.comSmiley Crew Productions: a California-based film crew specializing in both TV and film. Their main agenda focuses on their popular cable access comedy show, and their pro creative, anti "trend" statements http://www.smorgasbordproductions.comSmorgasbord Productions: a small company involved in the production of multimedia. Film, video, animation, graphic art and comic books are their products Starsmead Production Ltd: comprehensive production services for television and film http://www.studiosatlascolinas.comThe Studios at Las Colinas: a full-service production and entertainment facility located in the heart of the Dallas/Fort Worth Metroplex; offering complete music, film, video, and multimedia production capabilities, as well as parties and events hosting http://www.suedeinteractive.comSuede Interactive: an in-house production facility (located in the NY Metro area) for radio and TV commercials, audio/video/film productions and Internet services (Web site design, search engine placement, e-commerce and hosting) http://www.tafproductions.comTAF Productions: an independent production company, based in the Netherlands, that specializes in executive and unit production services. Additionally, they create their own screen productions Tangled Web Productions: a feature film production company that writes, directs, and produces their own projects. They currently have four projects in development http://www.telenet.bc.caTelenet Communications: video, audio and multimedia production using DV cameras, non-linear editing software and audio foley Terrazas Video: Southern Arizona's largest production facility. Film, video, grip, lighting and stage. Visit their Web site for a complete list of resources TEWS Entertainment: founded by Tim Sullivan and Erik Woods in 1995, responsible for "Of Fortune and Glory," winner of the Best Picture award at the 2000 REwind Video Awards in Calgary http://www.thrae.comThrae Entertainment: your source for no-budget moviemaking on the Web. Provides information and insight into the world of movies without the burden of large financial resources, a place for moviemakers to share their experiences and information about their films http://www.torontopictures.comToronto Pictures: a production company, with its own film-school. Under the leadership of internationally-awarded film director, writer and producer Bruno Pischiutta, they specialize in producing feature films, documentaries and TV series http://www.transworldvideo.comTransworld Video Productions: from idea to shrink wrap; Cable TV to Network. Duplications and conversions to the world formats: NTSC, PAL, SECAM http://www.twodollarpistol.comTwo Dollar Pistol Films: specializing in the writing and production of independent feature films, shorts and documentaries and providing a wide array of digital production services for independent, private and corporate projects http://www.unknownproductions.comUnknown Productions: independent movie production with distribution from Cinematrix releasing, giving the world another entertainment choice http://1aindfilm.twoffice.comVariety Plus Enterprises, Inc.: serving the lower Westchester and New York City community since 1984. They specialize in creating stories, screenplays, and feature length motion pictures http://www.waterfrontchicago.comWaterfront Productions: a Chicago, Illinois-based production company that shoots and edits complete projects on film and video. Separate packages are available for just shooting or editing, if needed http://www.whodat.comWho Dat Music Productions: in Astoria, New York, is the developer of the Who Dat AudioLogo® brand identity for the Internet. We have produced elements for CD-ROM, DVD, Streaming Media for the Internet, Web Site Developers, Multimedia Productions, Interactive Productions, Original or Library Music for Film and Video, Narrators and Voice Over Talent, Web Casting, Corporate Presentation and the entire production if necessary http://www.worldwidefilmworks.comWorld Filmworks: a company designed to create musical/theatre productions, music videos, commercials, and short films, with an eye toward the ever-increasing presence of the Internet as the future of distribution http://www.youngmankang.comYoung Man Kang Films: a writer/director with more than 20 films and more than 50 TV commercials in his portfolio http://www.zone5pictures.comZone 5 Pictures: the source for all of your business media needs, including film and video production, studio photography, Web development, graphic design, feature films and animation/3D

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Josie Warshaw Ceramics

josie warshaw ceramics

London

Josie Warshaw Ceramics Get Creative With Clay josiewarshaw@aol.com 07773865917 www.josiewarshaw.co.uk Instagram josiewarshawceramics Kingsgate Workshops Trust Studio 43 110-116 Kingsgate Road NW6 2JG Craft Courses https://www.craftcourses.com/courses/make-and-decorate-a-bowl-get-creative-with-clay Ceramics: Throwing Lessons / Beginner /Intermediate Learn the basics of throwing on the wheel or hone your skills with expert tuition from an experienced potter. Learn to centre clay and make closed and open shapes on the wheel at a time that suits you. Cost is £25 per hour and includes materials, tools and tuition. minimum 2 hours. Get Creative with Clay Beginner or Intermediate Make and Decorate a Bowl This friendly, relaxed, workshop takes place in a peaceful studio in the Kingsgate Workshops Trust building. This taster type clay session is a great way to get away from the busy world outside for a few hours. By the end of this session you will have completed a bowl using the coiling method. This session can be treated as a one off or something you can repeat. If the course is booked with a friend or as a group there is a reduction in price. Please negotiate group reductions via email. When making your bowl you will also have a finished surface that you can decorate in a variety of ways applying any design or you can leave it blank or write an inscription onto its surface. A decorated bowl is an excellent celebratory gift to give to a friend or a relative. Or you can use it yourself! You will be guided through making a bowl using the coiling technique by joining, then pinching out ropes of soft clay. The clay wall is then pared to obtain a satisfying curve, that can be scratch decorated or slip painted on the same day with your personal design. You will have guidance each step along the way. When you have made your bowl it will be glazed for you.. Finished work can be posted or collected. £65 or £105 for plus 1 Josie Warshaw Ceramics at Kingsgate Workshops Trust After training at Harrow School of Art Josie established her studio at Kingsgate Workshops Trust. Over the years she has combined her studio practice with teaching in adult educational settings including; Camberwell School of Art, Camden Arts Centre, The Architectural Association and The City Lit. Her commissioned history, techniques and technical overview, books; “The Complete Practical Potter” and “Beginners Ceramic Handbook” "The Practical Potter"have been translated and sold in countries around the world and are available for purchase in a number of different languages. Josie continues to offer relaxed and friendly teaching and studio time to beginners and more advanced students at her Kingsgate studio. Lessons are offered to individuals and small groups in hand-building, throwing and surface decoration. Reviews 2016/ 2017/18 Such a great course! by Wiggy - March 2017 Josie is a wonderful teacher, had a really good time learning how to make bowl in her studio. Would love to do this every Saturday. Will come again ) A great introduction Get Creative with Clay Beginner or Intermediate Make and Decorate a Bowl Craft Courses Its' a great experience: Josie is very knowledgeable, and makes it a pleasurable and rewarding experience. It was laid back but at the end of the afternoon all of us had produced a wonderful decorated bowl, in the interesting environment of her studio. Elisabeth -12th February 2018 #12942 By Verity - January 2017 This was a surprise present so I wasn't sure what to expect but it was such an awesome course and a great way to spend an afternoon. Josie was really helpful and a fantastic teacher, I'd definitely recommend her courses. Amazing and Relaxing Get Creative with Clay Beginner or Intermediate Make and Decorate a Bowl (Booked online with Hotcourses) By Hugo - January 2017 I really didn't know what to expect when I bought this course with my girlfriend, but it was fantastic and we learnt so much about how to shape clay. It was very relaxing and the time seemed to fly by! I would highly recommend this course Amazing By Hugo - January 2017 First time using Hotcourses so I wasn't really sure what to expect, but it was really interesting and fun. I would definitely recommend this to anyone looking to relax and make a bowl! A relaxing, creative experience Get Creative with Clay Beginner or Intermediate Make and Decorate a Bowl By Andrew - January 2017 After purchasing a course for my girlfriend’s birthday we were not sure what to expect. What a lovely experience it was and a way to pass a few hours and to produce something tangible with your own unique stamp on it. Everyone's bowl ended up completely different and it was great to make pottery, really learning how clay works and performs. Josie has a relaxed teaching method, encouraging and informative. Would highly recommend. Andrew & Asha A great experience By toby - September 2016 We weren't sure what to expect when signing up for this but it turned out to be the most enjoyable experience with Josie being extremely helpful and friendly in showing us the coiling technique, would definitely recommend! Worthwhile creative experience By Lisa - July 2016 Never did I think that the simple activity of making a bowl could open up such a myriad of experiences. From getting my hands dirty digging in the clay, to coercing this medium so it took on a form. For a first experience the clay and Josie’s skilful but gentle guidance, dictated the road travelled, a useable beautiful, and personal bowl emerged. And then a colour feast to paint it. Thank you Josie Thanks so much Josie Get Creative with Clay Beginner or Intermediate Make and Decorate a Bowl By Aaron - July 2016 I was bought this course as a birthday present and did not know what to expect as I have never done any ceramics work before. Safe to say I thoroughly enjoyed the afternoon, the space was quiet and Josie was extremely knowledgeable about her subject, guiding us firmly yet also allowing us creative freedom. I would highly recommend this course to anyone. I also cheekily made two bowls in the time I was there, which Josie kindly did not get mad about! Amazing and relaxing experience!!! Get Creative with Clay Beginner or Intermediate Make and Decorate a Bowl (Booked online with Hot courses) By Diego - July 2016 It was my partner's and my first time doing pottery. At first we thought to have only one class to have a new experience but after taking a one-day course with Josie, we are talking to do that again and again. It had such a good atmosphere and Josie conducted the course in a friendly and professional way. She passed us her experience and knowledge making sure we were having a great time! Best workshop ever! Ceramics: 1-1 Intensive Throwing Lessons / Beginner /Intermediate By Tyler - April 2016 As a first timer was fairly nervous and there's only so much research you can do. Josie was patient, knowledgeable and helpful - I felt very at ease and I learnt A LOT. The workshop was very informative I was provided with information sheets of all of the process's I requested and if it wasn't at hand Josie will research for you to answer all of your questions and provide you with as much help as possible. Really good price for everything you get as well which is all of your materials and some of the best teaching I've experienced. Very thorough explanations and demonstrations with clear instructions, personally I feel its important to have a 1:1 class as well if you want a more intensive learning experience. For myself I felt I need to be guided through the process with constant observation to receive help as you go and then learn from your mistakes much faster. Josie helped me with my current university project, she is a truly a great potter with a great passion for passing on the knowledge, I can't thank her enough.

Message
The Breath Works

the breath works

Stone Cross

I discovered Breathwork a few years ago and I’ve never looked back. After giving birth to each of my two children I suffered from postnatal depression. The first time I took antidepressants. After having my daughter, with the help of a friend who’s a nutritionist, I started supporting my mind and body through what I ate. I began to realise that everything we put into our bodies has a direct impact not only on our health but also on how we feel. Some years later I was introduced to transcendental meditation and I have been practising it ever since. It heightens my awareness of what matters and gives me a greater sense of peace and happiness. Soon after this I heard about a Breathwork workshop in London. It wasn’t something I knew anything about but I wanted to find out more. I was totally unprepared for such a mind-blowing experience, bowled over by how an hour’s guided breathing could evoke such feelings and sensations in my body. Even then I didn’t really understand the impact that a regular practice could have on one’s physical and mental wellbeing over time. But I did feel a real connection with Breathwork and I was curious to find out more. Within the week I had signed up to the training and mentorship programme. Now, after over fifty hours of case studies, several retreats diving deep into my own Breathwork, and a commitment to a daily practice, I am a qualified Breathwork coach. I can see subtle yet life-changing differences, and friends and family have also noticed the transformation in me, particularly in stressful situations. I’m much more in tune with my intuition; I have a deeper sense of calm and contentment, greater clarity and less unhelpful chatter. From being someone who fell into everything in life, Breathwork has given me clarity, focus and direction. Instead of reaching for my morning coffee, my Breathwork practice and meditation clear my head and set me up for the day. I feel passionately that everyone should have this amazing tool available, to help them process and manage life’s daily stresses, and even unravel past traumas. If you are interested in experiencing the benefits of Breathwork, I am running workshops and 1:1 sessions out of Hove, near Brighton.

Message
Moderntronics

moderntronics

Harrow,

In these terms and conditions (“Conditions”) the following expressions shall have the following meanings: “Business Day” means any day other than Saturday, Sunday or a public holiday. “Business Hours” means the hours detailed in Condition 32 below. “Contact Hours” means Monday to Friday (inclusive) from 07:00 hours to 17:00 hours but excluding bank holidays. “Contract” means any contract between MT and the Customer for the supply of Hardware and/or Software (with the associated Licence) and/or services which is subject to these Conditions. “Customer” means any person, firm or company who enters into a Contract with MT to which these Conditions apply. “Force Majeure” means any event outside the reasonable control of either Party affecting its ability to perform any of its obligations (other than as to payment) under these Conditions. “Goods” means all or any tangible or intangible goods or intellectual property including but not limited to Hardware and Software which are provided to a Customer in accordance with these Conditions. “Hardware” means any hardware provided by MT to the Customer. “MT” means MODERNTRONICS Ltd. or its servants and agents as the case may be. “Insolvency Event” means any one of the following in relation to the Customer: (i) a notice being issued to propose a resolution for winding up or dissolution, or such a resolution being passed; (ii) a petition for a winding up or an administration or bankruptcy order being presented, or such an order made; (iii)any steps being taken with a view to a voluntary arrangement or other assignment, composition or arrangement with all or any creditors or any moratorium, readjustment, rescheduling, forgiveness or deferral of all or any indebtedness; (iv) suspension of payments to all or any creditors and/or ceasing business; (v)an encumbrancer taking possession of all or any assets; (vi) an administrator or receiver being appointed over the Customer or all or any of its assets; (vii)any action anywhere similar or analogous to any of the foregoing; or MT reasonably believing that any of the foregoing is imminent. “Licence” has the meaning attributed to it in Condition 23 below. “Minimum Term” means the term set out in Condition 17 below. “Party” means MT or the Customer and “Parties” means both of them. “Response Time” means two Working Hours from an initial call to the hotline under Condition 26 or 28 below. “Seminar” means any seminar provided by MT. “Service Operator” has the meaning given to that term in Condition 28 below. “Site” means https://www.moderntronics.com and all subdomains including (but without limitation) “Software” means software or software updates or upgrades provided by MT and licensed to the Customer under Condition 23 below. “Training Sessions” means any training session provided by MT. “Working Hours” means the hours between 9:00 to 17:00 on any Business Day 2. Interpretation In these Conditions, the following rules apply: A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality). A reference to a Party includes its personal representatives, successors or permitted assigns. A reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted. Any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms. A reference to writing or written includes faxes and e-mails. 3. General Information These Conditions apply when MT: sells and delivers Hardware; sells and delivers Licences; sells and delivers Software; or provides repairs or any other services to the Customer. They will also apply to other business transactions unless MT agrees that alternative special conditions apply. These Conditions apply to the exclusion of any other conditions that may be proposed by a Customer or implied by law (insofar as such exclusion is lawful). Part II Specific Provisions for the Use of the Online Shop Customers purchasing Goods from the Site, must read all Parts of these Conditions, which apply to them in full. 4. Consumers The Goods and services provided by MT are designed only for sale to and use by businesses in the course of their business activities. MT does not knowingly sell to any person dealing as a consumer or supply anything for personal use. 5. Customer’s Status By placing an order on the Site, the Customer warrants that he or she is: legally capable of entering into binding contracts and, where the Customer is an individual, that he or she is at least 18 years old; and is dealing in a business capacity and purchasing Goods and/or services for the purpose of his business and not for personal use. Part III General Conditions for the Provision of Goods and Services 6. Formation of Contract Quotations provided by MT to the Customer are not binding on MT. The Customer’s order constitutes an offer to MT to buy the Goods or services. All orders are subject to acceptance by MT. The offer will be deemed accepted, and a Contract formed, when MT sends the Customer confirmation that the Goods have been dispatched (“Dispatch Confirmation”) or, in the absence of a Dispatch Confirmation, when the Goods are delivered. The Contract will only relate to those Goods whose dispatch is confirmed to the Customer by a Dispatch Confirmation or if no Dispatch Confirmation is sent, those Goods which are actually dispatched. MT is not obliged to supply any Goods which may have been part of the Customer’s order until the dispatch of such Goods has been confirmed in a separate Dispatch Confirmation. Subject to Condition 17 below, an order for services will be deemed to have been accepted, and a Contract formed, when MT sends the Customer confirmation that the services ordered will be provided (“Service Confirmation”) or, in the absence of a Service Confirmation, when the services begin to be provided. Oral representations will only be binding upon MT if they are expressly confirmed in writing by MT to the Customer. 7. Price Unless MT expressly specifies prices to the Customer, MT’s current list of prices applicable at the time of the acknowledgement of order will apply. Unless otherwise agreed in writing, all prices are exclusive of value added tax, postage, freight, insurance, forwarding fees, installation and commissioning, travelling expenses and subsistence, which will be added as appropriate. MT will charge overtime for work outside of their normal Business Hours at up to 150% of the hourly rate from time to time applicable during Business Hours. Subject to Condition 16 below, prices are liable to change at any time, but changes will not affect orders in respect of which MT has already sent the Customer a Dispatch Confirmation or a Service Confirmation as the case may be. The Site contains a large number of products and it is always possible that, despite MT’s efforts, some of the products listed may be incorrectly priced. MT will normally verify prices as part of dispatch procedures so that, where a product’s correct price is less than our stated price, MT will charge the lower amount when dispatching the product to you. If a product’s correct price is higher than the price stated on our site, MT will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection. MT is under no obligation to provide any Goods or services to the Customer at an incorrect (lower) price, even after MT has sent a Dispatch Confirmation or a Service Confirmation in relation to those Goods or services if such incorrect price could reasonably have been expected to be recognised by the Customer as an error. 8. Delivery and Availability The Customer’s order for Goods will be fulfilled by the delivery date in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date the Customer made his order (where such an order leads to a Contract). The period for delivery or performance of the Contract will normally commence on MT’s acknowledgement of the order. However, if the Customer is required to do anything before MT can effect delivery, MT will, as soon as practicable, notify the Customer accordingly. The time within which MT must deliver any Goods will run from the date on which MT receives notice from the Customer that it has duly complied with such notification from MT. Unless otherwise agreed in writing, any periods mentioned in the acknowledgement of order for services and Software development are based on a preliminary estimate of the required workload and therefore are approximate only. Time of delivery and performance is not of the essence. If MT fails to meet any delivery or performance dates set out in the acknowledgement of order and is solely responsible for such failure, the Customer may terminate the Contract but only after MT has been given an opportunity to rectify the situation and subsequently fails to meet the revised set of delivery or performance dates provided by MT to the Customer in writing. Unless MT has been deliberately or grossly negligent, all further claims of the Customer on the basis of the delay in performance are excluded. If MT cannot deliver or perform its obligations under the Contract due to Force Majeure or a failure of the Customer to cooperate or any other act, default or omission of the Customer, then MT will be entitled to perform its obligations under the Contract once the issue has been resolved, provided the issue occurred while MT was still allowed to deliver or perform and MT shall have no liability whatsoever for any delay or its failure to perform its obligations. 9. Agreed Performance Unless specified otherwise in writing, the agreed performance in respect of any repairs provided by MT, at the Customer’s request will be to adjust the relevant unit(s) to MT’s applicable standard specifications for that unit. Where the relevant unit(s) cannot be repaired to MT’s applicable standard specification due to the Customer limiting the repairs required or the time and money to be invested MT may exceed the Customer’s request if MT considers, at its sole discretion, that such additional repairs are reasonable and will ensure the proper functionality of the unit in question. The agreed performance levels for MT’s maintenance and care services are as set out in Conditions 26 and 28 below; for all other services the agreed performance levels will be as set out in the acknowledgement of order. 10. Refunds Where the Customer returns Goods (at the Customer’s cost) because he or she claims that the Goods are defective, MT will examine the returned Goods and will notify the Customer of its findings within a reasonable period of time. If MT (in its sole discretion) deems that the Goods are defective, MT may at its option repair, replace or provide a refund in respect of such defective Goods. MT will process any repair, replacement or refund as soon as practicable and, in the case of any refund, within 30 days of the day MT confirmed to the Customer that the Customer was entitled to the same. Such refunds will be made in full, including a refund of any delivery charges for sending the item to the Customer. 11. Import Duty If the Customer orders Goods for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. The Customer will be responsible for payment of any such import duties and taxes. Please note that MT has no control over these charges and cannot predict their amount. Customers should contact their local customs office for further information before placing an order. Customers must comply with all applicable laws and regulations of the country for which the Goods are destined. The Customer will indemnify and keep indemnified MT in respect of all costs, proceedings, losses and liabilities resulting from any breach by the Customer of any such laws. 12. Retention of Title to Property The Goods will be at the Customer’s risk from the time of delivery. Property in and title to all Goods will remain with MT until MT has received payment for the full price of all the Goods (and/or all other goods and/or services supplied by MT to the Customer under any other contract whatsoever).. The Customer may sell or use Goods in which title is retained during the course of their normal business, but may not give such Goods by way of pledge or pledge these Goods as security. Until the property in and title to the Goods passes to the Customer: the Customer shall keep the Goods properly stored, protected and insured and separate from all or any other goods whether belonging to MT, the Customer or any third party; MT shall be entitled at any time forthwith to revoke the Customer’s power to deal with the Goods; and such power shall automatically cease if an Insolvency Event shall occur in respect of the Customer; and the Customer shall not make any modification to the Goods, the Software or their packaging or alter, remove or tamper with any marks, numbers or other means of identification used on or in relation to the Goods. Upon termination of the Customer’s power to deal with the Goods, the Customer shall place the Goods at the disposal of MT and MT are hereby irrevocably authorised without the need for consent of any third party but using only such force as may be necessary, to enter upon any premises of the Customer or any third party for the purpose of removing the Goods. If third parties claim title to Goods with retained title, the Customer will inform MT without delay, will notify the person making the claim of MT’s title and will support MT in enforcing its rights, including taking all the necessary steps required to preserve MT’s rights, including commencing litigation at the Customer’s own expense. If the Customer breaches the Contract, e. g. by delaying payment, the Customer will be obliged to return the Goods with retained title if requested by MT, in return for which MT will not terminate the Contract. 13. Payment Where services, maintenance or care are provided on an ongoing basis, MT will invoice the Customer for these at the beginning of the billing period or as soon as reasonably practicable thereafter. The Customer will pay MT’s invoices in full within 30 days from the date of the relevant invoice. Depending on the scope of an order, payments for such services, maintenance or care are due either upon placement of the order by the Customer or upon partial delivery of the same of between 40 to 50% of their respective order value. BACS or cheque are the only methods of payment accepted. Invoices for Seminars and Training Sessions will be issued at the beginning of the respective session and payment is due immediately and without deduction. 14. Delay of Payment Where a Customer fails to pay an invoice by the due date, MT will be entitled to charge the Customer interest on all monies outstanding from the due date until the actual date of payment (both before and after judgment) at a rate of 8% above the base rate of the Bank of England calculated on a daily basis. 15. Setting-Off and Refusal of Payment The Customer cannot exercise any right of set-off in respect of amounts owed to or by MT. 16. Change of Pricing by MT for Ongoing Maintenance or Care MT may increase its prices for maintenance and services by giving the Customer written notice 2 months prior to the end of the Minimum Term. The Customer has 4 weeks from the date of receipt of the written notice from MT to object to the change. Where the Customer so objects, the Customer will be entitled to give notice to MT to terminate the Contract as of the date of the proposed price increase. 17. Automatic Extension of Contract Where services, maintenance or care are performed on an ongoing basis the Contract will come into effect upon acceptance by MT of the first order from the Customer for Software maintenance. The Contract will initially run until the date specified at “Minimum Service Duration” as set out in the “MT Service Product List” or until the expiry date where an expiry date is stipulated in the Contract (“Minimum Term”). Subject to one of the Parties serving written notice of termination on the other at least three months prior to the expiry of the Minimum Term, the Contract will be extended automatically. In the case of Software Licences supplied without a time limit, the Contract will extend until December 31st of the current year. The subsequent extension periods will begin on January 1st and end on December 31st of the respective year. In the case of Software Licences supplied with limited validity (e.g. a licence for 1-year) the extension is based on the terms and conditions set out in the description of the respective licence (e.g. extension by one further year). Unless otherwise agreed in writing, any extension to a Contract will be on the basis of MT’s current price list as at the date of such extension. 18. Delivery Obligations and Shipping The conditions for EXW (ex works) (MT’s premises or such other place referred to in the relevant order) as set out in the Incoterms 2010 apply to delivery of any Goods. Claims for any transport damages and any replacement of damaged Goods, remain with the Customer who is responsible for adhering to the mode and period for the filing of any claims with carriers, shippers and insurers. 19. Scope of Warranty (Material Deficiencies and Deficiencies in Title) MT warrants that the Hardware is free from defects in workmanship and material as at the time of transfer of risk; and warrants that the Software does not contain any flaws which void or substantially reduce its value or suitability for the usual or contracted purpose. Where MT is not the author of the Software, MT does not warrant that such Software will run without interruptions or errors, nor that MT will be capable of resolving all Software errors, nor that the Customer will be capable of achieving all of the functions included in the Software in all of the combinations chosen by the Customer, nor that these will meet the Customer’s requirements. MT will only warrant the quality and/or durability of Goods if it has expressly agreed in writing with the Customer that it will do so. The warranty period is 1 year. Where MT is the author of the Software such Software is subject to MT’s standard warranty. 20. Obligation to Inspect and Serve Notice of Defects The Customer must inspect the Goods upon delivery or repair and must notify MT in writing of any failure by MT to meet the specification within 7 days of delivery or repair or (where the failure was not apparent on reasonable inspection) within a reasonable time being no more than 1 month after discovery of the failure. Where the Customer fails to provide such notice MT will have no liability under its warranty. 21. Liability Subject only to Condition 21 d), MT shall not be liable to the Customer in contract, tort (including without limitation negligence) and/or breach of statutory duty for any loss or damage which the Customer may suffer by reason of any act, omission, neglect or default (including negligence) in the performance of the Contract by MT, its servants or agents, in a sum which is greater than GBP 200,000 per incident or series of connected incidents. Subject only to Condition 21 d), MT shall not be liable to the Customer whether in contract or tort (including without limitation negligence and/or breach of statutory duty) for indirect loss of any kind resulting from these Conditions, its performance or any breach of its terms. Subject only to Condition 21 d), MT shall not be liable to the Customer whether in contract or tort (including without limitation negligence and/or breach of statutory duty) for indirect economic loss of any kind including (but without limitation) loss of business opportunity, reputation, goodwill resulting from these Conditions, its performance or any breach of its conditions. Notwithstanding any other provision herein, nothing in these Conditions shall operate so as to limit or exclude MT’s non-excludable liability in respect of death or personal injury caused by the negligence of MT to exclude the application of Section 12 of the Sale of Goods Act 1979 and to exclude liability for fraudulent misrepresentation. MT’s liability for loss of data is limited to the effort required to restore the data from proper backups provided by the Customer. 22. Third Party Rights If any third party claims or takes action against the Customer, because Goods delivered by MT, or their use in accordance with the instructions provided by MT, purportedly violate their commercial rights or proprietary rights, then the Customer will inform MT of the same. MT agrees that they will assist the Customer in defending such claims. Where the claim is made to the Customer within 12 months of the date of delivery, MT will indemnify the Customer against claims provided that the Customer: appoints MT to defend the claims or to settle the dispute, and promptly notifies MT of any such claim, keeps the Customer informed of all information received and provides such reasonable assistance to MT as it shall reasonably require, does not defend the action itself without coordinating such defence with MT, and does not at any time admit liability or otherwise settle or compromise or attempt to settle or compromise the said claim or action except upon the express instruction of MT, the alleged breach of rights is not based on alteration of the delivered item used by the Customer, and does not use the item delivered by MT in conjunction with other items and/or in a fashion that breaches any such rights, in a situation where the use of the item as delivered by MT would not have breached the rights of the person who has filed the claim. MT may at any time and at its own expense acquire on behalf of the Customer the right to continue to use the Goods, to replace the Goods or alter them in such a fashion that the rights of others are no longer breached. If this is not possible, the Customer shall return or destroy the Goods if required to do so by MT who will reimburse the purchasing price for the Goods less depreciation. If the Customer refuses to do so, MT will no longer defend the claim or provide the Customer with any further support. The Customer has no further rights in case of disputes over proprietary rights with third parties and MT shall have no liability therefore unless MT could be blamed for acting deliberately or with gross negligence. Part IV Special Conditions for Delivery of Software 23. Conditions of Use for Delivered Software In the case of delivery of Software to the Customer, MT hereby grants the Customer a simple, non exclusive and non-transferable, licence to use the Software (“Licence”) . The validity of the Licence is not time limited, unless otherwise specified to the contrary in the terms and conditions of the Licence. MT, grants the Customer the use of such Software in the form of the object code and the user documentation with the use being restricted to one electronic data processing system at any one time and only for the tasks for which it is intended. Unless permitted by law, the Customer will not decompile the Software or perform reverse engineering. The Customer may duplicate the Software but only to the extent that this is required for the permitted use, and in order to allow it to perform data backup. Upon delivery of any Software, including updates and upgrades, the Customer will immediately produce a backup copy. MT may terminate the Licence granted to the Customer pursuant to this Condition 23 with immediate effect if the Customer is in breach of the conditions for the use of the Software for a period of 30 days from the date of a written notice of such a breach from MT or any third party. On termination of this Contract howsoever arising, the Customer will return to MT within 30 days all Software together with any related materials owned and licensed by MT and shall delete all copies and partial copies of the Software however stored within 7 days of service of the notice. Proof of such deletion must be provided to MT without delay. On receipt of prior written consent from MT, the Customer may retain a copy of the Software for the purposes of archiving. 24. Delivery of Software MT will only install the Software if this has been expressly agreed in writing between the Customer and MT. MT is able to provide telephone consultancy and support concerning questions relating to the application of the respective Software products as well as the solution of problems that may occur as provided for in Condition 26 below. 25. Prerequisites for Running the Delivered Software The proper running of Software systems supplied will only be guaranteed if the Hardware and operating system components used correspond to the reference systems of the respective manufacturer(s), as well as having been approved and certified. Unless otherwise agreed in the Contract, the Customer shall ensure that the provisions in this Condition 25 are complied with. Part VMaintenance and Care Application Software 26. Scope of Performance of MT Services for Application Software For the Software products, unless otherwise expressly agreed in writing, MT will provide the following services, denoted by Service Level “SW-Service STANDARD” and Service Level “SW-Service E-STANDARD”: Right to use Software and documentation updates: MT grants the Customer a non-transferable, non-exclusive Licence to use the Software and any documentation or updates. The right of use is not limited in validity, unless otherwise specified in the terms and conditions of the Licence. Software and documentation updates: MT will supply the Customer with the current version of the Software as specified in the Contract. This will be done as specified by the manufacturer of the Software. The documentation will be supplied in the form determined by the manufacturer of the Software. The installation of Software updates will be performed by suitably qualified personnel of the Customer. Alternatively for an additional charge, MT may install the Software updates on behalf of the Customer. Where the Customer has adapted the Software, the Customer will be liable for the additional cost of performing the same adaptation to the new version of the Software or alternatively the Customer may perform the necessary adaptation himself. Hotline (Service Level “SW-Service STANDARD” only) MT is able to provide consultancy and support by telephone or by e-mail in relation to queries relating to the application of the respective Software products as well as the resolution of any problems (in so far as it is reasonably practicable to do so) which may occur. This service will be provided by MT during the Contact Hours: Wherever possible, qualified consultancy will be provided by MT within the Response Time. E-mail Hotline (Service Level “SW-Service E-STANDARD” only) MT is able to provide e-mail consultancy and support in relation to queries relating to the application of the respective Software products as well as the resolution of any problems (in so far as it is reasonably practicable to do so) which may occur. This service will be provided by MT during the Contact Hours Wherever possible, qualified consultancy will be provided by MT within the Response Time. MT Hotline: E-mail: hotline@MT.com Internet: http://www.MT.com/customersupport Software error messages Where Software problems occur which MT is unable, for whatever reason, to resolve, the Customer may send a written error message to MT. The purpose of such an error message is to identify the error in the Software and enable the manufacturer to resolve the error. MT shall liaise with the manufacturer(s) of the Software products to resolve any Software errors as promptly as possible. Restoration of any data, regardless of the cause of the data loss, is not the responsibility of MT. 27. Obligation of the Customer to Co-operate Pre-conditions for the provision of the services by MT to the Customer are that the Customer has legally acquired the Software and holds a corresponding Licence to use it. In addition, the Software must be in the same condition that it was in when it was delivered. The services exclusively relate to the current release and delivered version of the Software. If earlier Software versions are used, a one-time update service which will be independently invoiced and paid for by the Customer will be provided to update the Software to the latest version. Services will not be performed for Software adaptations made by the Customer (for example including but not limited to macros, programs, variants, user interfaces and database applications). If the operating system for the Hardware is not included in the Contract, the Customer must update the operating system to the most recent version (e. g. by purchasing updates) if this is required in order to use the new versions of the application Software. Hardware and Operating Systems 28. Scope of Performance of MT Maintenance and Care Services for Hardware and Operating System For Hardware products and the operating system, unless otherwise agreed in writing, MT will provide the following services, denoted by Service Level “HW-Service SPECIAL”: The scope of performance is briefly set out in the “Special Description” for each product listed in the attached “MT Service Product List”. The exact scope of performance will be determined in accordance with the attached description of performance issued by the respective MT service operator (“Service Operator” including but not limited to Hewlett-Packard, Fujitsu Siemens and Silicon Graphics). The following shall also apply: Hotline MT is able to provide consultancy and support by telephone or by e-mail in relation to queries relating to the application of the respective Hardware products and operating system, as well as the resolution, (in so far as it is reasonably practicable to do so) of any problems which may occur. This service will be performed by MT during the Contact Hours: Wherever possible, qualified consultancy will be provided by MT within the Response Time. Where queries arise outside of the Contact Hours, the Customer should address such queries directly to MT’s Service Operator Response time for Hardware failures MT will use reasonable endeavours to solve a query within the Response Time. The Response Time shall be deemed to have been initiated either as soon as the customer service personnel arrives on the relevant site, or as soon as remote diagnosis is started, where either is required to resolve the problem. The appropriate Response Time will be determined in accordance with the attached description of performance issued by the respective MT Service Operator. 29. Services Not Included Unless otherwise agreed in writing, the following services will not be provided by MT to the Customer: a) Repair/re-acquisition of devices that have been damaged as a result of: incidents of war of any type civil wars, nuclear energy, deliberate action of the Customer (not of his subcontractors) b) Repair/re-acquisition that is required because of repair work or alterations of devices carried out by the Customer or any third party without the prior written consent of MT. c) Work required due to interface problems between MT’s devices and those of other manufacturers and suppliers. d) Customer service which is required because a product that is not covered under this Contract has caused an error. e) Customer service that has become necessary because devices have been used under adverse conditions (e.g. including contaminations and deviations from recommended room temperature and relative humidity) or in conjunction with accessories or (device-specific) consumables (e.g. including foreign disks, disk stacks, cassettes, printer paper and print heads of any type) (“Device Specific Consumables”) which do not meet the manufacturer’s specifications. f) Replacement of Device-Specific Consumables. g) Data backup. h) Calibration work that is not related to repair. 30. Restoration of Data/Programs The restoration of data and programs upon repair or replacement of a defective hard disk is limited to starting the copying program (Restore) used to restore the last full data backup. 31. Obligation of the Customer to Cooperate a) Hardware service Pre-conditions for the provision of Hardware services by MT are that the Hardware has been acquired legally and has been installed properly at the Customer’s site. In addition the Hardware affected must correspond to the current revision and be in proper condition when including in the Contract. These pre-conditions shall be met immediately after the expiry of the warranty period specified in the Contract. If the Hardware is included in the Contract at a later date, these pre-conditions must first be confirmed by a takeover inspection of the Hardware by MT, which will be independently invoiced and paid for by the Customer, and if required the pre-conditions will be achieved by MT undertaking the required repair work. b) Operating System Service Pre-conditions for the provision of operating system services are that the Customer has legally acquired the Software and has been granted the necessary corresponding Licence to use it. In addition the Software must be in the same condition as when it was delivered to the Customer. The services exclusively relate to the current release and version of the Software. If earlier Software versions are used, a one-time “Update Service” which will be independently invoiced and paid for by the Customer will be provided to update the Software to the latest version. Operating System services will not be provided for Software adaptations made by the Customer (for example including but not limited to macros, programs, variants, user interfaces and database applications). Part VI Generally Applicable Conditions 32. Prices and Fees for Special Services The following items are not included in the payment for services under Conditions 26 and 28 above and will be invoiced separately in accordance with MT’s current price list: Services performed outside Working Hours on the express request of the Customer. Services to correct errors caused negligently by the Customer or by any unauthorised third party as a result of improper treatment, unsuitable operating media, unauthorised manipulations, Software manipulations, non-adherence to operating conditions or otherwise. ices required due to faulty handling, excessive vibration, chemical influence, excessive dust burden or non-adherence to the properties set forth in the unit specifications. Unreasonable wait times and delays in the performance of services which are caused by the Customer. Services to remedy failures caused by Force Majeure. 33. Backup of Customer Data Prior to the commencement of any service work undertaken by MT, the Customer will backup all data in such a way that it may easily be restored by MT in the event that it is lost in the service process. 34. Change of Installation/Application Site Where maintenance and care services are provided on an ongoing basis by MT, the Customer will immediately inform MT in writing of any change to the installation or application address. If such a change results in an increase in MT’s expenses. MT reserves the right to either increase the prices charged to recover the additional expense incurred or alternatively MT may serve notice on the Customer to terminate the Contract where the new address is outside United Kingdom. 35. Miscellaneous Service Conditions and Obligations of the Customer to Co-operate MT may appoint authorised third parties to provide services. The Customer may only transfer title to services to third parties with the prior written consent of MT. Where defective components or devices are replaced by MT, these will become the property of MT. Extension of the products included in the maintenance agreement may be included in this Contract with the consent of the Customer. On request, MT will offer to the Customer a corresponding extension of the Contract, provided maintenance for the respective product is available. Where MT has to perform any services, the Customer shall accurately and without delay provide MT with any/all information that is required to perform such services. The Customer will provide MT with the name of a competent and appropriately qualified contact person and will provide the name of an appropriate substitute in order for the Hardware and Software to be maintained. Any contact(s) will have participated in the respective Seminars and/or Training Sessions held from time to time by MT or alternatively will have acquired comparable knowledge. These contacts will be available to MT’s technicians on site or will have access to the MT’s hotline as applicable. Consumables and Auxiliaries (which shall include documentation, application programs, data, telephone lines for transmission of voice and data) are not included in the scope of performance and shall be provided by the Customer in the vicinity of the system, such consumables and auxiliaries will be provided during Working Hours or, with prior consultation, outside of these hours. Additionally, the Customer will provide to MT computing time and consumables as required. 36. Specifically Ordered Service Days If service days are ordered for call-off within a specified period, such orders are binding. The services will become due for payment once they have been performed or by the end of the defined time period at the latest. Specifically ordered service days to be called off within a defined time period, can still be called off during a time of three months beyond the expiry of such defined time period. Thereafter they are lost. The claim to payment is thereby unaffected. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

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