14378 Courses

Advance your teaching career with our Level 5 Diploma. Gain expert skills and knowledge to excel in educational leadership and innovative teaching strategies.

Unlock the future of sustainable mobility with EnergyEdge. Explore EV battery design and charger technology in our comprehensive training program. Join now!

IICCT Level 1 Chocolate Tasting is a certified course. It lays the sensory foundation for your journey as a Chocolate Taster, introduces chocolate making in the fine and craft chocolate world, and takes you through where cacao comes from and how it is produced. The course and teaching will we led by IICCT Teacher, Chocolate Educator and International Chocolate Judge Kathryn Laverack in her home town of Louth in Lincolnshire, within driving distance of the UK's first micro-batch chocolate maker Duffy's Chocolate.

Elevate your expertise in energy insurance and risk management with EnergyEdge's in-depth classroom training. Take the next step in your career!

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction. Attendees will be able to: Focus on others to project a UB4I, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions; Listen more intently to develop the best rapport; Communicate clearly with conviction, projecting greater credibility; Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business. Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Are you a parent or carer who wants to better understand sensory processing and how it affects your autistic child? 🌟 Join us for a 90-minute webinar designed specifically for parents and carers, where we’ll explore sensory processing, giving you the insights and tools to better support your child’s unique sensory needs and to get the environment ‘just right’ for your child or young person. 💛 What You’ll Learn: At the end of this session, you will: Understand Sensory Processing 🧠 Learn what sensory processing is and how it relates to autism. Explore the 8 sensory systems and the concept of sensory sensitivities, including hypersensitivity (over-responsiveness) and hyposensitivity (under-responsiveness). Discover how sensory processing differences affect your child’s daily life, from school to social interactions. Identify Common Sensory Challenges 🔍 Recognise the signs of sensory overload and shutdowns. Understand common sensory triggers in children with autism, such as noise, light, clothing textures, and food. Explore how these challenges can impact behaviour, emotions, and learning. Understand the need for and the benefits of stimming. Develop Practical Strategies for Sensory Support 🛠️ Learn how to create a sensory-friendly environment at home, school and in public spaces. Discover helpful ideas and resources to help your child regulate their sensory input. Who Should Attend: Parents and carers of children with autism Family members wanting to understand sensory processing better Educators and caregivers working with autistic children Why This Webinar is for You: Sensory processing differences are a key aspect of autism, and understanding them can make a world of difference in your child’s life. This 90-minute session is packed with practical suggestions, real-life examples, and insights that will empower you to understand and support the sensory needs of your child. 🌟