FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY. This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means increased internal and external customer satisfaction. Attendees will be able to: Write clearly, creating an greater public perception of expertise; Be more efficient with written communication, reducing wasted time and adding to profitability; and Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment. TOPICS Benefits of using email Purpose of E-mail Steps to take before writing Inflection in written messages Effects of instant messaging and text messaging Basic E-mail Plans Subject Lines Paragraph Structure Details Summary of Problem Use of CC and BCC TYPING IN ALL CAPS IS YELLING! Proofreading Online Format—Email Etiquette is a 90-minute interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar. Janet Riesel, Chair – Career Planning & Professional Development SIGHuman Resources Association of New York
CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.
QA Level 2 Award In Health And Safety In The Workplace (RQF) Health and Safety Training Courses QA Level 2 Award In Health And Safety In The Workplace (RQF) Free CPD! Book an Ofqual Regulated course with us, and receive a FREE CPD accredited training course! Course Contents: Roles and responsibilities of employers and employees Health and safety laws Risk assessments and risk control hierarchy Identifying and controlling risks from common workplace hazards, including:Slips, Trips and FallsManual HandlingFireWorking from HeightElectricityHazardous SubstancesWorkplace conditionsErgonomicsEquipmentNoise and vibrationTransport and vehiclesViolenceSmoking, alcohol and drugsStress Procedures for responding to accidents and incidents Recording incidents, accidents and ill health Benefits of this course: In 2018/19, 1.4 million people suffered from a work-related illness 581,000 sustained an injury 147 People lost their lives The estimated cost of injuries and ill health last year was £15 billion 28.2 million working days, or 108,045 working years, were lost due to work-related illnesses and injuries It is an employer's duty to protect the health, safety and welfare of their employees and other people who might be affected by their business. This includes providing sufficient information, instruction and training of employees, so they can work in a way that does not put themselves or others at risk This QA Level 2 Award in Health and Safety in the Workplace (RQF) course helps employees gain an understanding of health and safety issues and their own role within that Accredited, Ofqual regulated qualification: This Health and Safety Training Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Health and Safety Certificate fulfils the legal requirements and is an excellent way to make sure you and your employees are trained in Health and Safety.The Ofqual Register number for this course is 603/2687/6