Name: BCS Foundation Certificate in Business Analysis
Price: 297 GBP
Availability: InStock

<p><span>The Dealing with Difficult People is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification.     </span></p>
<p><span>This Dealing with Difficult People consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.</span></p>
<p><span>The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.</span></p>
<h3><b>Why choose this course</b></h3>
<ul>
<li>Earn an e-certificate upon successful completion.</li>
<li>Accessible, informative modules taught by expert instructors</li>
<li>Study in your own time, at your own pace, through your computer tablet or mobile device</li>
<li>Benefit from instant feedback through mock exams and multiple-choice assessments</li>
<li>Get 24/7 help or advice from our email and live chat teams</li>
<li>Full Tutor Support on Weekdays</li>
</ul>
<h3><b>Course Design</b></h3>
<p>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</p>
<p>You are taught through a combination of</p>
<ul>
<li>Video lessons</li>
<li>Online study materials</li>
<li>Mock exams</li>
<li>Multiple-choice assessment</li>
</ul>
<h3><b>Certification</b></h3>
<p>Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts.</p><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Dealing with Difficult People </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Fundamentals of Dealing With Difficult People AND Ourselves</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Powerful Insights and Strategies</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problem Solving! Specific Techniques For Handling Difficult People</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problem Solving (Part 2)! Specific Techniques For Handling Difficult People</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Problem Solving (Part 3)! Specific Techniques For Handling Difficult People</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Final TIPS and Recommendations!</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by!</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order your Certificates &amp; Transcripts	</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificates &amp; Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
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                                    Are there any prerequisites for taking the course?
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                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
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                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
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                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
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                                <span>
                                    How long will I have access to the course?
                                </span>
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                                    <span></span>
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                            </div>
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                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
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                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
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                                    <span></span>
                                </div>
                            </div>
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                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
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                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
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                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
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                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Online Course Marketing

Online Course Creation

Dealing With Difficult Customers

Dealing with Difficult People

General Admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cultivate the ability to remain flexible and resilient in the face of adversity, change, and uncertainty. This involves developing strategies and practices that enable individuals to bounce back from setbacks, adapt to new circumstances, and thrive amidst challenges. By focusing on building skills such as emotional intelligence, problem-solving, and maintaining a positive mindset, the goal is to empower individuals to embrace change, learn from setbacks, and emerge stronger and more resilient in the face of future challenges.</p><h3 fr-original-style="" style="box-sizing: border-box;">Learning Objectives</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The following are some of the key outcomes in this course:
Learn about adaptability at work and why it matters, Five key skills that every adaptable person needs and get tips to boost your adaptability, Understand how to gain the courage to take the first step out of your comfort zone</p><h3 fr-original-style="" style="box-sizing: border-box;">Target Audience</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Managers, Team Leaders, Young Professionals</p>

Chart Learning Solutions

Resilience: Staying adaptable and resilient

<p>Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Biomedical Engineering and other relevant fields!</p><p>After surveying thousands of learners just like you and considering their valuable feedback, this all in one Biomedical Engineering bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Biomedical Engineering course that will enhance your skills and prepare you for the competitive job market.</p><p>Also, our Biomedical Engineering experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once.</p><p>Furthermore, to help you showcase your expertise in Biomedical Engineering, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.</p><p><strong>This Biomedical Engineering Bundle Consists of the following Premium courses: </strong></p><ul><li><strong>Course 01: </strong>European Medical Device Regulations</li><li><strong>Course 02: </strong>Public Health</li><li><strong>Course 03: </strong>Human Anatomy and Physiology</li><li><strong>Course 04: </strong>Epidemiology</li><li><strong>Course 05: </strong>Biomedical Science</li><li><strong>Course 06: </strong>Diploma In Microbiology</li><li><strong>Course 07: </strong>Biotechnology</li><li><strong>Course 08: </strong>Microbiology Technician Course</li><li><strong>Course 09: </strong>Digital Electric Circuits &amp; Intelligent Electrical Devices</li><li><strong>Course 10: </strong>COSHH Awareness Level 3</li><li><strong>Course 11: </strong>Electrical and Fire Safety Training - Level 2</li><li><strong>Course 12: </strong>Emergency First Aid and Incident Management at Work</li><li><strong>Course 13: </strong>Creativity and Problem Solving Skills</li><li><strong>Course 14: </strong>Pandemic Disease Awareness</li></ul><p><strong>Benefits you'll get choosing Apex Learning:</strong></p><ul><li>Pay once and get lifetime access to 14 CPD courses</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>Curriculum of <strong>Bundle </strong></p><p><strong>Course 01: European Medical Device Regulations</strong></p><ul><li>Overview to European Regulations on Medical Devices</li><li>Essential Components of EU MDR</li><li>Reporting Requirements and Identification</li><li>Quality System in Medical Device Regulation</li></ul><p><strong>Course 02: Public Health</strong></p><ul><li>Introduction to Public Health</li><li>Principles of Public Health</li><li>Understanding Epidemiology</li><li>Disease Control</li><li>Understanding Measures of Disease Frequency</li><li>Maternity and Childbirth</li><li>Environment and Public Health</li><li>Health System and Policy</li><li>Public Health and Ethics</li></ul><p><strong>Course 03: Human Anatomy and Physiology</strong></p><ul><li>Human Body Vocabulary with Pictures</li><li>Equipment, Instruments and Lab Tests</li><li>Acronyms and Abbreviation</li><li>Digestive System</li><li>Cardiovascular System</li><li>Blood and Immunity System</li><li>Respiratory System</li><li>Musculoskeletal System</li><li>Central Nervous System</li></ul><p><strong>Course 04: Epidemiology</strong></p><ul><li>Understanding Epidemiology</li><li>Principles of Epidemiology</li><li>Study Design</li><li>Disease Occurrence</li><li>Variation in Disease by Time, Place, and Person</li><li>Epidemics and Outbreaks</li><li>Measures of Risk and Disease Prevention</li><li>Measures of Disease Frequency</li><li>Role of Epidemiology in Public Health</li><li>The Epidemiological Concept of Population</li></ul><p><strong>Course 05: Biomedical Science</strong></p><ul><li>Introduction to Biomedical Science</li><li>Genetics and Biochemistry</li><li>Microbiology and Cell Biology</li><li>Biochemical Engineering and Enzyme Discovery</li><li>Toxicology, Pharmaceuticals and Fine Chemicals</li><li>Systems and Synthetic Biology</li><li>Global Health Challenges</li></ul><p><strong>Course 06: Diploma In Microbiology</strong></p><ul><li>Introduction to Microbiology</li><li>Cell Structure and Organisation</li><li>The Chemical Metabolism</li><li>Microbial Growth Controlling</li><li>Microbial Diversity Prokaryote Diversity</li><li>Microbial Diversity Eukaryote Diversity</li><li>Viruses, Viroids, and Prions</li><li>Interactions between Microbes and Humans</li><li>Human Microbial Diseases</li><li>Immunity</li><li>Vaccines and Antimicrobial Agents</li><li>Microorganisms in the Environment</li><li>Industrial and Food Microbiology</li></ul><p><strong>Course 07: Biotechnology</strong></p><ul><li>Introduction to Biotechnology</li><li>Biotechnology in the Realm of History</li><li>Molecular and Cellular Biology</li><li>Biotechnology Versus Molecular Biology</li><li>Genetic Engineering</li><li>Biotechnology in Health Sector</li><li>Industrial Biotechnology</li><li>Biotechnology in a Business Perspective</li></ul><p><strong>Course 08: Microbiology Technician Course</strong></p><ul><li>Introduction to Microbiology</li><li>Cell Structure and Organisation</li><li>Microbial Diversity Prokaryote Diversity</li><li>Microbial Diversity Eukaryote Diversity</li><li>Viruses, Viroids, and Prions</li><li>Interactions between Microbes and Humans</li><li>Human Microbial Diseases</li><li>Microorganisms in the Environment</li><li>Laboratory Equipments (Part-01)</li><li>Laboratory Equipments (Part-02)</li><li>Solutions Used in Clinical/Medical Laboratory</li><li>Sterilisation, Disinfection and Decontamination</li><li>Laboratory Accidents and Safety</li></ul><p><strong>Course 09: Digital Electric Circuits &amp; Intelligent Electrical Devices</strong></p><ul><li>Introduction</li><li>Numbering Systems</li><li>Binary Arithmetic</li><li>Logic Gates</li><li>Flip-Flops</li><li>Counters &amp; Shift Registers</li><li>Adders</li></ul><p><strong>Course 10: COSHH Awareness Level 3</strong></p><ul><li>COSHH Explained</li><li>COSHH Regulations</li><li>Health Problems Related to Hazardous Substances</li><li>Identifying Hazardous Substances</li><li>COSHH Risk Assessments</li><li>Control Measures and Monitoring</li><li>Implementing Control Measures</li></ul><p><strong>Course 11: Electrical and Fire Safety Training - Level 2</strong></p><ul><li>Introduction and Basics</li><li>Introduction to Fire Safety</li><li>Voltage and Resistance</li><li>Capacitance and Capacitors</li><li>Safety Precautions</li><li>Fire Safety Legislation</li><li>Measures of Fire Safety</li><li>Fire Emergency: Evacuation Procedures</li></ul><p><strong>Course 12: Emergency First Aid and Incident Management at Work</strong></p><ul><li>Introduction to Workplace First Aid</li><li>Legal Framework for Workplace First Aid</li><li>Incident Management at Work</li><li>Primary Survey</li><li>Secondary Survey</li><li>Basic First-Aid Techniques</li><li>Dealing with Minor Injuries at the Workplace</li><li>Secondary Illness Loss of Responsiveness and CPR</li><li>Secondary Illness Breathing Problems</li><li>Secondary Illnesses and Injuries</li><li>Dealing With Fractures and Dislocations</li><li>Call for an Emergency</li></ul><p><strong>Course 13: Creativity and Problem Solving Skills</strong></p><ul><li>Getting Started</li><li>The Problem Solving Method</li><li>Information Gathering</li><li>Problem Definition</li><li>Preparing for Brainstorming</li><li>Generating Solutions (I)</li><li>Generating Solutions (II)</li><li>Analyzing Solutions</li><li>Selecting a Solution</li><li>Planning Your Next Steps</li><li>Recording Lessons Learned</li></ul><p><strong>Course 14: Pandemic Disease Awareness</strong></p><ul><li>Introduction to Pandemics</li><li>Pandemics: Risks, Impacts, and Mitigation</li><li>The SARS - MERS Factors</li><li>The Novel Coronavirus (2019-nCoV) 2020 Version of the SARS</li><li>Zoonotic Diseases</li><li>Pandemic Outbreaks from History (HIV/Aids), (Influenza), (Nipah Virus), (Smallpox), (Viral Meningitis), (Ebola Virus), (Zika Virus), (Plague)</li><li>Mild Threats to Human-Being</li><li>Pandemic Risks and Consequences</li><li>Pandemic Mitigation: Preparedness And Response</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
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                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Biomedical Engineering bundle.</p><p>** Completing this course does not imply that you are qualified to work as a Biomedical Scientist. If you are seeking a course that fits the HCPC's standards, please contact the HCPC or the RCSLT **</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our Biomedical Engineering course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Biomedical Engineering expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>You will get the PDF Certificate for the title course (<strong>European Medical Device Regulations</strong>) absolutely Free! </p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>European Medical Device Regulations</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Apex Learning

Biomedical Engineering Courses

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			<h2><b>Course Overview</b></h2>		</div>
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					<div><p><span>Creative thinking skills are essential for problem solving in business and in life. Creative thinking can be used to develop self-awareness, find solutions, achieve goals, and approach issues from a new perspective.</span></p><p><span>In the </span><b>Creative Thinking for Everyday Life </b><span>course, you will learn how to think outside the box,  enhance your productivity at work, and use creative thinking effectively to tackle everyday challenges in life. It will explore the creative problem-solving process in detail, taking you through techniques, tools and practical exercises for taking your creativity to the next level.</span></p><p><span>Channel your creativity and learn the art of creative thinking from the experts, by enrolling in this best-selling course today!</span></p></div>
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					<div><p>This best selling <strong>Creative Thinking for Everyday Life </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>Creative Thinking for Everyday Life </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p><p>The <strong>Creative Thinking for Everyday Life </strong>is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>Creative Thinking for Everyday Life </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p><p>After successfully completing the<strong> Creative Thinking for Everyday Life</strong>, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>Creative Thinking for Everyday Life </strong>will help you stand out from the crowd. You can also validate your certification on our website.</p><p>We know that you are busy and that time is precious, so we have designed the <strong>Creative Thinking for Everyday Life </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p><p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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Course Cloud

Creative Thinking for Everyday Life

<p>Unlock the door to a dynamic career in healthcare with our Diploma in Health Science. Dive into the essential modules designed to equip you with comprehensive knowledge and skills crucial in today's healthcare landscape. From mastering the intricacies of Anatomy and Physiology to understanding the impact of Behavioural and Lifestyle Factors on health, this course provides a holistic foundation. Cultivate critical thinking and problem-solving abilities specific to healthcare scenarios, and delve into the realm of Epidemiology and Public Health. Gain insight into diverse Healthcare Delivery Systems and combat Infectious Diseases in the context of public health. Join us on this transformative journey towards becoming a healthcare professional.</p><p><strong>Key Features</strong></p><ul><li>CPD Accredited</li><li>FREE PDF + Hardcopy certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum of Health Science<br /></strong></p><ul><li>Module 01 : Introduction to Health Science</li><li>Module 02 : Anatomy and Physiology</li><li>Module 03 : Behavioural and Lifestyle Factors in Health</li><li>Module 04 : Critical Thinking and Problem Solving in Healthcare</li><li>Module 05 : Epidemiology and Public Health</li><li>Module 06 : Healthcare Delivery Systems</li><li>Module 07 : Infectious Disease and Public Health</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Grasp Fundamental Health Science Principles: Understand the core concepts in health science for a solid foundation.</li><li>Navigate Human Anatomy and Physiology: Master the intricacies of the human body's structure and function.</li><li>Analyse Behavioural and Lifestyle Influences: Evaluate factors impacting health for effective healthcare strategies.</li><li>Apply Critical Thinking in Healthcare: Develop problem-solving skills vital in healthcare scenarios.</li><li>Comprehend Epidemiology and Public Health: Gain insight into disease patterns and public health strategies.</li><li>Navigate Diverse Healthcare Systems: Understand various delivery models for effective patient care.</li></ul><p><strong>Accreditation</strong></p><p>This course is <strong>CPD Quality Standards</strong> (<strong>CPD QS)</strong> accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals aspiring to enter the healthcare sector.</li><li>Current healthcare professionals seeking foundational knowledge.</li><li>Students preparing for further studies in health-related fields.</li><li>Career changers aiming to transition into healthcare.</li><li>Public health enthusiasts seeking comprehensive understanding.</li><li>Medical students seeking supplementary education.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Health Educator</li><li>Healthcare Administrator</li><li>Clinical Research Coordinator</li><li>Public Health Analyst</li><li>Medical Writer</li><li>Health Policy Analyst</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Diploma in Health Science Course

<p>The freight brokerage industry has been growing steadily in recent years and with our eight comprehensive modules, from 'Introduction to Freight Brokerage' to 'Risk Management and Problem-Solving,' you'll acquire the knowledge and skills needed to excel in the freight brokerage industry. Explore regulatory and legal requirements, master freight broker operations, and delve into documentation, record-keeping, and carrier selection. With a focus on marketing, sales, and risk management, this course equips you to become a successful freight broker. W</p><p>hether you're an aspiring logistics professional or looking to elevate your career, this course is your path to mastering the art of efficient freight brokerage. Join us and open doors to a thriving career in the world of transportation and logistics.</p><p><strong>Key Features</strong></p><ul><li>CPD Accredited</li><li>FREE PDF + Hardcopy certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum </strong></p><ul><li>Module 01 : Introduction To Freight Brokerage</li><li>Module 02 : Regulatory and Legal Requirements</li><li>Module 03 : Freight Broker Operations</li><li>Module 04 : Documentation and Record Keeping</li><li>Module 05 : Carrier Selection and Qualification</li><li>Module 06 : Freight Transportation Modes</li><li>Module 07 : Freight Broker Marketing and Sales</li><li>Module 08 : Risk Management and Problem-Solving</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Grasp the foundations of efficient freight brokerage.</li><li>Navigate the regulatory and legal landscape of the industry.</li><li>Execute effective freight broker operations.</li><li>Manage documentation and record-keeping adeptly.</li><li>Select and qualify carriers for optimal transport.</li><li>Hone marketing, sales, risk management, and problem-solving skills.</li></ul><p><strong>Accreditation</strong></p><p>This course is <strong>CPD Quality Standards</strong> (<strong>CPD QS)</strong> accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring freight brokers and logistics enthusiasts.</li><li>Transportation and logistics professionals seeking advancement.</li><li>Business owners looking to streamline their freight operations.</li><li>Sales and marketing professionals interested in logistics.</li><li>Individuals pursuing a career in the transportation industry.</li><li>Administrative staff in freight brokerage firms.</li><li>Anyone fascinated by the world of logistics.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Freight Broker</li><li>Freight Brokerage Operations Manager</li><li>Logistics Coordinator</li><li>Transportation Manager</li><li>Sales and Marketing Specialist in Logistics</li><li>Risk Management Analyst in Freight Brokerage</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Efficient Freight Broker Training Course

<p>With the help of our extensive '<strong>CBT Practitioner</strong>' course, take a revolutionary step into the field of cognitive wellness. In just a blink, our succinct Introduction sets the stage, inviting you into the realms of this therapeutic art. Delve into Lesson 1.1 as we unravel the nuanced 'Definition of Concept' in a swift 5-minute session, laying the foundation for your CBT expertise. Traverse the intricate landscape of Lesson 1.2's '4 Factor Model,' discovering the keys to client understanding. With each lesson, from the dynamic exploration of client strengths and weaknesses to the artistry of structuring a CBT session in Lesson 1.5, this course is a symphony of knowledge, finely tuned to empower you as a <strong>CBT practitioner</strong>.</p>
<p>Journey deeper into Lesson 2, where the intricacies of identifying triggers, feelings, physical reactions, and thoughts unfold like chapters in a gripping novel. Brace yourself for the transformative experience of cognitive restructuring and problem-solving in Lessons 3.1 to 3.4. The final crescendo leads you through behavioral activation and exposure therapy, equipping you with the skills to catalyze positive change. This course isn't just education; it's a roadmap to becoming a proficient <strong>CBT Practitioner</strong>, where every lesson is a stepping stone towards mastery.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Define and articulate the concept of Cognitive Behavioral Therapy.</li>
<li>Apply the 4 Factor Model for a holistic understanding of client dynamics.</li>
<li>Demonstrate the skill of identifying triggers, feelings, physical reactions, and thoughts.</li>
<li>Execute cognitive restructuring and problem-solving techniques effectively.</li>
<li>Implement behavioral activation and exposure therapy for comprehensive client care.</li>
</ul>
<h3><b>Why choose this CBT Practitioner<span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this CBT Practitioner<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Aspiring mental health professionals seeking CBT specialization.</li>
<li>Psychology students desiring practical skills in client engagement.</li>
<li>Counselors and therapists enhancing their toolkit with evidence-based practices.</li>
<li>Individuals passionate about fostering positive behavioral change in themselves and others.</li>
<li>Professionals aiming to contribute to mental wellness in various contexts.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>CBT Practitioner:</strong> £30,000 - £50,000</li>
<li><strong>Clinical Psychologist:</strong> £40,000 - £70,000</li>
<li><strong>Counseling Therapist:</strong> £28,000 - £45,000</li>
<li><strong>Behavioral Health Specialist:</strong> £35,000 - £55,000</li>
<li><strong>Psychotherapist:</strong> £30,000 - £50,000</li>
<li><strong>Mental Health Consultant:</strong> £35,000 - £60,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>CBT Practitioner</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning. This </span><b>CBT Practitioner</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">CBT Practitioner</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introdution and overview</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 1.1: Definition of Concept</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 1.2: 4 Factor model</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 1.3: Client strength+weakness</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 1.4: Developing Goals</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 1.5: structuring CBT session</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 2.1: Identifying triggers</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 2.2: Identifying feelings</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 2.3: Identifying physical reactions</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 2.4: Identifying thought part 1</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 3.1: Cognitive restructuring part 1</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 3.2: Cognitive restructuring part 2</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 3.3: Problem solving part 1</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 3.4: Problem Solving Part 2</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 3.5: Behavioural Activation Part 1</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 3.6: Behavioural activation part 2</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 3.7: Exposure therapy part 1</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Lesson 3.8: Exposure therapy part 2</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conclusion</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Psychological Wellbeing Practitioner

Psychology Counselling

Bar Professional Training Course (BPTC)

Clifton Practice Hypnotherapy Training (CPHT)

Cognitive Behavioural Therapy (CBT)

Centre for Counselling & Psychotherapy Training (CCPT)

CBT Practitioner

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Quality Management, Quality Tools &amp; Project Management Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Do you feel frustrated by inefficiencies in your workplace? A recent study by the Chartered Institute of Procurement &amp; Supply found that <strong>42% of UK businesses lack strong process management</strong>, leading to wasted time and resources. Could improving quality management practices be the key to unlocking greater efficiency and profitability for your organisation? This course bundle equips you with the knowledge and tools to make that vision a reality. Are you ready to transform your career and become a valuable asset in today's competitive marketplace?</p><p>Our Quality Management, Quality Tools &amp; Project Management bundle combines the power of quality management principles, strategic planning, and industry-leading tools like Lean Six Sigma. You'll gain a thorough understanding of the ISO 9001 quality management system (QMS) framework, allowing you to implement best practices for continuous improvement. Master essential quality tools and methods to identify and eliminate inefficiencies in your processes. Develop your project management, material management, and facilities management skills, all essential aspects of delivering high-quality products and services.</p><p><strong>Key Features of the Quality Management, Quality Tools &amp; Project Management Bundle:</strong></p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Quality Management, Quality Tools &amp; Strategic Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.<br /><ul><li><strong>QLS Course 01: </strong>Quality Management and Strategic Training - ISO 9001</li><li><strong> QLS Course 02: </strong>Quality Tools and Methods Management</li><li><strong> QLS Course 03: </strong>Project Management</li></ul></li></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.<br /><ul><li><strong>Course 01: </strong>ISO 9001:2015 QMS Clauses Awareness</li><li><strong>Course 02: </strong>Advance Lean Six Sigma Black Belt Course</li><li><strong>Course 03:</strong> Process Improvement: How to Reduce Waste</li><li><strong>Course 04: </strong>Material Management</li><li><strong>Course 05: </strong>Facilities Management Diploma</li></ul></li></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.<br /><ul><li><strong>Course 01: </strong>Professional CV Writing</li><li><strong>Course 02: </strong>Job Search Skills</li><li><strong>Course 03:</strong> Self Esteem &amp; Confidence Building</li><li><strong>Course 04: </strong>Professional Diploma in Stress Management</li><li><strong>Course 05: </strong>Complete Communication Skills Master Class</li></ul></li></ul><ul><li>Convenient Online Learning: Our Quality Management, Quality Tools &amp; Project Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home.</li></ul><p><strong>Learning Outcomes of Quality Management, Quality Tools &amp; Project Management</strong></p><ul><li>Gain an in-depth understanding of quality management systems, including ISO 9001.</li><li>Acquire project management skills and learn to align them with quality goals.</li><li>Understand the use of quality tools and methods for effective management.</li><li>Get familiar with Lean Six Sigma methodology, its advanced techniques, and its benefits.</li><li>Learn about process improvement and ways to reduce waste in production.</li><li>Gain knowledge about effective material management and facility management.</li><li>Understand the clauses and requirements of ISO 9001:2015 and their application in quality management.</li></ul><p>Enrol today and empower yourself to become a champion of quality and efficiency within your organisation.</p><p><strong>Why Choose Us?</strong></p><ul><li>Get 3 <strong>Free QLS Endorsed Certificate</strong> upon completion of Quality Management, Quality Tools &amp; Project Management</li><li>Get a <strong>free student ID card</strong> with Quality Management, Quality Tools &amp; Project Management Training program (£10 postal charge will be applicable for international delivery)</li><li>The Quality Management, Quality Tools &amp; Project Management is <strong>affordable and simple</strong> to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Quality Management, Quality Tools &amp; Project Management course materials</li><li>The Quality Management, Quality Tools &amp; Project Management comes with <strong>24/7 tutor support</strong></li></ul> <p>Take a step toward a brighter future!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong>QLS Course 01: Diploma in Quality Management at QLS Level 4</strong></p><ul><li>Module 01: Introduction To Quality Management</li><li>Module 02: Total Quality Management</li><li>Module 03: Quality Measurement And Improvement</li><li>Module 04: Quality Control</li><li>Module 05: Understanding Customer Expectations And Needs</li><li>Module 06: Six Sigma</li><li>Module 07: Supply Chain Management</li><li>Module 08: Quality Audits<strong><br /></strong></li></ul><p><strong> QLS Course 02: Quality Tools and Methods Management<br /></strong></p><ul><li>Introduction.</li><li>The 7 Basic Quality Tools.</li><li>The Problem Solving Process.</li><li>Problem Solving Methods.</li><li>The Preventive Tools.</li><li>Conclusion.</li></ul><p><strong> QLS Course 03: Project Management</strong></p><ul><li>Module 01:Introduction to Project Management</li><li>Module 02: PMBOK and PMI</li><li>Module 03: Global Project Management</li><li>Module 04: Project Life Cycle</li><li>Module 05: Time Management</li><li>Module 06: Quality Management</li><li>Module 07: Effective Planning &amp; Scheduling</li><li>Module 08: Human Resource Management</li><li>Module 09: Performance Management</li><li>Module 10: Talent Management</li><li>Module 11: Organising Meeting and Conferences</li><li>Module 12: Managing Resources</li><li>Module 13: Change Management</li><li>Module 14: Business Resilience and Crisis Management</li><li>Module 15: Conflict Management</li><li>Module 16: Stress Management</li><li>Module 17: Communication Skills</li><li>Module 18: Procurement &amp; Purchasing Management</li><li>Module 19: Risk Management</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate:</strong> Free (Previously it was £12.99*13 = £169)</li><li><strong>CPD Hard Copy Certificate: </strong>Free ( For The First Course: Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (For The 3 QLS Course: Previously it was £357)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        450 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Quality professionals</li><li>Process improvement specialists</li><li>Business leaders</li><li>Procurement specialists</li><li>Facility managers</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior background or expertise is required for this  Quality Management, Quality Tools &amp; Project Management bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Quality Management Officer - £35,000 - £45,000</li><li>Process Improvement Manager - £45,000 - £60,000</li><li>Lean Six Sigma Consultant - £50,000 - £70,000</li><li>Material Management Specialist - £40,000 - £55,000</li><li>Facilities Management Director - £65,000 - £85,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>Advanced Diploma in Project Management at QLS Level 7    </h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>Diploma in Quality Management at QLS Level 4</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Academy for Health and Fitness

Quality Management, Quality Tools & Project Management

London

<section data-id="73e1e8a9" data-element_type="section" style="color: rgb(75, 81, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 81, 88);"><div data-id="43da88a0" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="79d757f7" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The CIPD Level 5 Diploma in People Management is an HR qualification that was created by the highly respected Chartered Institute of Personnel and Development (CIPD)</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section data-id="3b276846" data-element_type="section" style="color: rgb(75, 81, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 81, 88);"><div data-id="515ddfe8" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="4e1fc15" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(3, 19, 45); box-sizing: border-box;" fr-original-style=" color: rgb(3, 19, 45);">Course Overview</h2></div><div data-id="57452d9e" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The CIPD Level 5 Diploma in People Management is an HR qualification that was created by the highly respected Chartered Institute of Personnel and Development (CIPD)</p></div><div data-id="e68b968" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Working in a people practice role and ready to grow? This qualification will help you gain a deeper understanding of the professional behaviours that lead to organisational success. Learn how to manage relationships, foster talent, guide strategic planning and reward performance.</p></div><div data-id="65f7c0b2" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(3, 19, 45); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(3, 19, 45);">Benefits of a CIPD Level 5 HR qualification</p></div><div data-id="0ffeaac" data-element_type="widget" data-widget_type="menu-anchor.default" fr-original-style="" style="box-sizing: border-box;"></div><div data-id="37ebf55c" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will get a greater grasp of the external factors that can have an impact on HR operations and organisations as you investigate a wide range of HR models and practises in important areas like talent management, hiring, and employment legislation. Additionally, you will improve your own analytical and problem-solving abilities.</p></div><div data-id="6e22b8a7" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You can advance to the Advanced Diploma, the highest level of CIPD study, after successfully completing the Associate Diploma, which results in CIPD Associate Membership.</p></div><div data-id="353b4704" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(3, 19, 45); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(3, 19, 45);">Is this qualification right for me?</p></div></div></section><div data-id="c1ea865" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 81, 88);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This qualification is perfect for you if you enjoy developing and managing people. You&rsquo;ll expand your knowledge of HR with a combination of core units and specialist areas &ndash; helping you focus on what matters most to you.</p></div><div data-id="ca9d8a8" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 81, 88);"><p style="color: rgb(3, 19, 45); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(3, 19, 45);">What will I learn?</p></div><div data-id="40b79d7" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 81, 88);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;"><i fr-original-style="" style="box-sizing: border-box;">Core units:</i></b><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; Organisational performance and culture in practice<br fr-original-style="" style="box-sizing: border-box;">&bull; Evidence-based practice<br fr-original-style="" style="box-sizing: border-box;">&bull; Professional behaviours and valuing people<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;"><i fr-original-style="" style="box-sizing: border-box;">Specialist units:</i></b><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; Employment relationship management<br fr-original-style="" style="box-sizing: border-box;">&bull; Talent management and workforce planning<br fr-original-style="" style="box-sizing: border-box;">&bull; Reward for performance and contribution<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;"><i fr-original-style="" style="box-sizing: border-box;">Optional units:</i></b><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">&bull; Specialist employment law<br fr-original-style="" style="box-sizing: border-box;">&bull; Advances in digital learning and development<br fr-original-style="" style="box-sizing: border-box;">&bull; Learning and development essentials<br fr-original-style="" style="box-sizing: border-box;">&bull; People management in an international context<br fr-original-style="" style="box-sizing: border-box;">&bull; Diversity and inclusion<br fr-original-style="" style="box-sizing: border-box;">&bull; Leadership and management development<br fr-original-style="" style="box-sizing: border-box;">&bull; Well-being at work</p></div><div data-id="5b3fb88" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 81, 88);"><p style="color: rgb(3, 19, 45); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(3, 19, 45);">Perfect for:</p></div><div data-id="20f4418" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 81, 88);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">HR professionals keen to develop their skills and drive change within their organisation</p></div><div data-id="17109c9" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 81, 88);"><p style="color: rgb(3, 19, 45); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(3, 19, 45);">Typical job titles:</p></div><div data-id="d531abd" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 81, 88);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&bull; HR Business Partner or Manager<br fr-original-style="" style="box-sizing: border-box;">&bull; People Analyst<br fr-original-style="" style="box-sizing: border-box;">&bull; Employee Relations Manager<br fr-original-style="" style="box-sizing: border-box;">&bull; Diversity and Inclusion Specialist<br fr-original-style="" style="box-sizing: border-box;">&bull; Resourcing Business Partner<br fr-original-style="" style="box-sizing: border-box;">&bull; Reward and Benefits Manager<br fr-original-style="" style="box-sizing: border-box;">&bull; Talent Manager</p></div></div></div></section><section data-id="3684913" data-element_type="section" style="color: rgb(75, 81, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 81, 88);"><div data-id="10758cab" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div data-id="61ce2980" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 81, 88);"><h2 style="color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 0, 0);">DURATION</h2></div><div data-id="2a2ddf84" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 81, 88);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">12-14 Months</p></div><div data-id="1d75f6fb" data-element_type="widget" data-widget_type="divider.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 81, 88);"></div><div data-id="21417e56" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 81, 88);"><h2 style="color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 0, 0);">WHATS INCLUDED</h2></div><div data-id="4ac72ea7" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 81, 88);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Course Material<br fr-original-style="" style="box-sizing: border-box;">Case Study<br fr-original-style="" style="box-sizing: border-box;">Experienced Lecturer<br fr-original-style="" style="box-sizing: border-box;">Refreshments<br fr-original-style="" style="box-sizing: border-box;">Certificate</p></div><div data-id="1d0268b9" data-element_type="widget" data-widget_type="divider.default" style="color: rgb(75, 81, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 81, 88);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></section>

London School of Science and Technology

CIPD Associate Diploma in People Management Level 5

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(52, 58, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(52, 58, 64);">The Foundation Certificate in Business Analysis&mdash;a dynamic course illuminating core concepts and skills in business analysis. Uncover the tools and techniques essential for effective problem-solving and decision-making.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(52, 58, 64); box-sizing: border-box;" fr-original-style="color: rgb(52, 58, 64);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 style="color: rgb(108, 117, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(108, 117, 125);">About this course</h3><hr style="color: rgb(108, 117, 125); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(108, 117, 125);"><ul style="color: rgb(108, 117, 125); box-sizing: border-box;" fr-original-style=" color: rgb(108, 117, 125);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">&pound;297.00</li><li fr-original-style="" style="box-sizing: border-box;">42 lessons</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course curriculum</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Introduction<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction</li><li fr-original-style="" style="box-sizing: border-box;">Business Analysis Tutorbot</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Module 1<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Lesson - What is Business Analysis?</li><li fr-original-style="" style="box-sizing: border-box;">Test Your Knowledge Quiz</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Module 2<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Lesson - The Competencies of a Business Analyst</li><li fr-original-style="" style="box-sizing: border-box;">Test Your Knowledge Quiz</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Module 3<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Lesson - The Strategic Context for Business Analysis</li><li fr-original-style="" style="box-sizing: border-box;">Test Your Knowledge Quiz</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Module 4<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Lesson - The Business Analysis Service Framework</li><li fr-original-style="" style="box-sizing: border-box;">FREE PREVIEW</li><li fr-original-style="" style="box-sizing: border-box;">Test Your Knowledge Quiz</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Module 5<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Lesson - Investigating the Business Situation</li><li fr-original-style="" style="box-sizing: border-box;">Test Your Knowledge Quiz</li></ul></li></ul>

Career Smarter

BCS Foundation Certificate in Business Analysis

Tom Reynolds

Product Management

Agile

Agile PM

Productivity

Kanban

Agile Coach

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company

Certified Kanban System Design – KMP I - 24-26 September

Standard

Early Bird

<span style="color: rgb(11, 34, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(11, 34, 64);">Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Is this course accredited and recognised?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Yes, this course is fully approved by&nbsp;</span><a href="https://cpduk.co.uk/" target="_blank" style="color: var(--tw-prose-links); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--tw-prose-links);">CPD</a><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">. Employers universally accept this qualification. You will be able to instantly download and print your certificate as soon as you successfully complete the course.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><figure style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><img src="https://www.intellelearn.com/storage/images/pages/C0icCtUqbmA2C7tNRUo83sIFRgRFFBCKbVOEyYNd.jpg" data-image="uo8h93eydh2q" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">How long will this course take me?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Roughly 1 hour. But you don&#39;t have to do it all in one go.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Who should take this course?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Anyone who wants to improve how they think and learn. There are no entry requirements.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Course Topics</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">We build our courses so that you&#39;re able to better retain what you learn. This course is divided into easy-to-follow interactive modules and includes a multiple-choice test at the end. The benefits of implementing a Structured Problem Solving approach include</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Team Building Ability</li><li fr-original-style="" style="box-sizing: border-box;">Team Approach to Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Structured and Proven Process</li><li fr-original-style="" style="box-sizing: border-box;">Permanent Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Improved Quality Performance</li><li fr-original-style="" style="box-sizing: border-box;">Financial Savings</li></ul><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Aims of the Training Course</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">By the end of this course you will be able to:</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Understand the types of problems that can affect a business and the effect of unresolved problems on business performance</li><li fr-original-style="" style="box-sizing: border-box;">Describe the benefits of adopting a structured approach to team problem solving</li><li fr-original-style="" style="box-sizing: border-box;">Enhanced understanding of the issues and a structured approach to generating better solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Define the techniques used to help identify, contain (if necessary) and resolve problems in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to apply the appropriate problem-solving technique</li></ul>

Intellelearn

Lean Awareness

Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.


Structured Problem Solving

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>Overview<p>Understand problems and the creative problem solving processIdentify types of information to gather and key questions to ask in problem solving Identify the importance of defining a problem correctlyIdentify and use four different problem definition toolsWrite concrete problem statementsUse basic brainstorming tools to generate ideas for solutionsEvaluate potential solutions against criteria, including cost/benefit analysis and group votingPerform a final analysis to select a solutionUnderstand the roles that fact and intuition play in selecting a solutionUnderstand the need to refine the shortlist and redefine itUnderstand how to identify the tasks and resources necessary to implement solutionsEvaluate and adapt solutions to reality</p><p>This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, &amp; analyzing data will be covered during class.<br /></p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Workshop Objectives</li></ul><h4>The Problem Solving Method</h4><ul><li>What is a Problem?</li><li>What is Creative Problem Solving?</li><li>What are the Steps in the Creative Solving Process?</li><li>Case Study</li><li>Module Two: Review Questions</li></ul><h4>Information Gathering</h4><ul><li>Understanding Types of Information</li><li>Identifying Key Questions</li><li>Methods of Gathering Information</li><li>Case Study</li><li>Module Three: Review Questions</li></ul><h4>Problem Definition</h4><ul><li>Defining the Problem</li><li>Determining Where the Problem Originated</li><li>Defining the Present State and the Desired State</li><li>Stating and Restating the Problem</li><li>Analyzing the Problem</li><li>Writing the Problem Statement</li><li>Case Study</li><li>Module Four: Review Questions</li></ul><h4>Preparing for Brainstorming</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (I)</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (II)</h4><ul><li>The Morphological Matrix</li><li>The Six Thinking Hats</li><li>The Blink Method</li><li>Case Study</li><li>Module Seven: Review Questions</li></ul><h4>Analyzing Solutions</h4><ul><li>Developing Criteria</li><li>Analyzing Wants and Needs</li><li>Using Cost/Benefit Analysis</li><li>Case Study</li><li>Module Eight: Review Questions</li></ul><h4>Selecting a Solution</h4><ul><li>Doing a Final Analysis</li><li>Paired Comparison Analysis</li><li>Analyzing Potential Problems</li><li>Case Study</li><li>Module Nine: Review Questions</li></ul><h4>Planning Your Next Steps</h4><ul><li>Identifying Tasks</li><li>Identifying Resources</li><li>Implementing, Evaluating, and Adapting</li><li>Case Study</li><li>Module Ten: Review Questions</li></ul><h4>Creating a Performance Plan</h4><ul><li>Planning the Follow-Up Meeting</li><li>Celebrating Successes</li><li>Identifying Improvements</li><li>Case Study</li><li>Module Eleven: Review Questions</li></ul><h4>Wrapping Up</h4><ul><li>Words from the Wise</li><li>Lessons Learned</li></ul></div>

Nexus Human

Creative Thinking

Problem Solving

8D Problem Solving

Creative Design

Creativity

Creativity & Innovation

Creative Problem Solving

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the UK, the estimated salary for a Customer Service Advisor typically ranges from &pound;18,000 to &pound;25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Apply defusing techniques in Customer Service interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Employ proactive strategies in Customer Service management.</li><li fr-original-style="" style="box-sizing: border-box;">Utilise problem-solving methods to enhance Customer Service.</li><li fr-original-style="" style="box-sizing: border-box;">Engage in brainstorming for effective Customer Service solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Channel customer anger through Customer Service skills.</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More Benefits:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defusing Techniques: </strong>Master seven distinct defusing techniques to elevate your Customer Service aptitude.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Proactive Customer Management: </strong>Implement proactive management strategies to optimise Customer Service outcomes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Problem-solving &amp; Decision-making: </strong>Integrate critical problem-solving and decision-making methods into your Customer Service approach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Brainstorming &amp; Reverse Brainstorming: </strong>Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Anger Channelling: </strong>Apply the art of anger channelling to maintain and improve Customer Service standards.</p><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

                        </div>

Empower UK Employment Training

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

<p>Utilize the four stages of problem-solving and discover what characteristics you need to consider when solving a problem. What is the difference between a problem and dilemma? We will demonstrate how you can verify that your problem has been resolved by evaluation and questions.</p><h3>Learning Objectives</h3><p>Apply effective problem SOLVERâ¢ behaviors and attitudes, Implement the four stages of a systematic problem-solving process, Utilize 10 creative problem-solving techniques</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Problem Solving: Four Stages of Creative Problem Solving

<section>
<div>
<p>We can coach you in your use of Solution Circles, Insights and Solution Circles and Circle of Adults.</p><p>These are in-depth processes that support professional teams to problem solve together around a young person presenting with complex social, emotional and behavioural needs. </p><p>These reflective problem solving processes differs from other person centred planning processes in that the child and family are not present. These processes are for stuck teams trying to figure out issues where they need to be very honest with each other, share their emotions, state their greatest fears and struggles in a safe situation. Whilst it is good practice to let a family know that they are being talked about in a meeting - they need to know that this is the professionals <em>sorting themselves</em> out for their benefit and not a time for them to participate. If they insist on being present then talk to us about our emerging Family Circles work.</p><p>These innovative processes enable adults involved in working with the young person to reflect and hypothesise about this young person's needs. This leads to joint problem-solving around ways forward to support this young person in their educational setting.</p><p>Circle of Adults uses a structured process and graphic facilitation to guide staff through a set of key questions to reach a deeper understanding of a young person's behaviour and needs. This deeper understanding is used to generate new strategies for the team's work with the young person.</p><p><br /></p><p>Examples of feedback from staff who have attended the sessions include:</p><p> </p><p><em>The session was very helpful in planning ways forward and empowered for staff (Headteacher of a Devon primary school)</em></p><p><em>It is the first time that we have shared how this behaviour impacts on us and it's good to know how we can support each other (Devon primary school teacher)</em></p><p><em>Brilliant! Getting staff to agree and adhere to common strategies is the key to success (Teacher in specialist provision in Torbay)</em></p><p><br /></p>
</div>
</section>

Inclusive Solutions

We will your support your facilitation skills when learning Circle of Adults, Solution Circles and Insights and Solution Circles

UK Wide Travel Costs

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"></p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour and Relationships
<br fr-original-style="" style="box-sizing: border-box;">Visioning and Problem Solving</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;The question is not should they be here anymore. Now it&rsquo;s how can we figure out how best to include them?&rsquo;</p></blockquote><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour problems, relationship challenges and personnel dilemmas can all be worked on with these team oriented problem solving processes.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">We will introduce participants to a range of powerful effective approaches for them to choose from back in their own workplaces.</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">A great day &ndash; going away buzzing with ideas</p></blockquote><p fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/RrpI3FCcJBg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p><blockquote fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Excellent!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Inspirational!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Informative!</p></blockquote><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3><ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Increased confidence regarding problem solving around inclusion in mainstream settings</li><li fr-original-style="" style="box-sizing: border-box;">Access to a wider range of practical strategies and techniques to impact on communication, realtionship, learning and behaviour issues</li><li fr-original-style="" style="box-sizing: border-box;">Learn new problem solving processes</li></ol><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For ?</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li><li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li><li fr-original-style="" style="box-sizing: border-box;">Guidance staff</li><li fr-original-style="" style="box-sizing: border-box;">Learning Support teams</li><li fr-original-style="" style="box-sizing: border-box;">SENCOs</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li><li fr-original-style="" style="box-sizing: border-box;">Parents</li><li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li><li fr-original-style="" style="box-sizing: border-box;">Community workers and carers</li></ul><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The course answers the questions :</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How can we work out how to include this child best?</li><li fr-original-style="" style="box-sizing: border-box;">Is there a more structured way to run this meeting?</li><li fr-original-style="" style="box-sizing: border-box;">Can we explore the emotional impact the person is having on us and still agree strategies?</li><li fr-original-style="" style="box-sizing: border-box;">How can I get unstuck from this problem?</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The day will cover:</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Solution Circles</li><li fr-original-style="" style="box-sizing: border-box;">Solution Focused approaches</li><li fr-original-style="" style="box-sizing: border-box;">Synectics &ndash; using analogies and out of the box creativity</li><li fr-original-style="" style="box-sizing: border-box;">Circles of Adults</li><li fr-original-style="" style="box-sizing: border-box;">Using Imagination to solve problems</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">If you liked this course you may well like:</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions.com/training/circles-of-adults/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">CIRCLES OF ADULTS</a></p>

PROBLEM SOLVING TOOLS AND TECHNIQUES

Full Day

1-3 Hours / Half Day

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

I will travel to the customer

<p style="color: rgb(80, 54, 89); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(80, 54, 89);">This practical course is perfect if you are overwhelmed by options and have difficulty making decisions. Our trainers bring useful tools and techniques to the rescue, making problem solving and decision making a breeze.</p><ul style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Different ways to define and analyse problems</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Is the problem ours to solve?</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Being clear about solutions &ndash; Would Like, Want and Must-Have</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Using brainstorming, problem solving and creative thinking techniques</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Evaluate all the options using simple criteria</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Information overload and how to avoid it</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Decision making techniques</li></ul><div fr-original-style="" style="box-sizing: border-box;">4 weeks - 1 session a week (3hrs live online)</div><h2 style="color: rgb(35, 73, 109); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 73, 109);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course is also available as in-house training at a fixed cost for up to 12 delegates.&nbsp;</span><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Email us&nbsp;for more information. <a href="mailto:admin@sterlingtraining.org" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">admin@sterlingtraining.org</a>.uk</span></h2>

Sterling Training

Tools and techniques to make solving problems and decision-making a breeze!

Problem Solving and Decision Making

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

<div><div id="commonContent"><h3>Overview</h3><p>With the ever-increasing demand for Problem Solving in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Problem Solving  may be.</p><p>Learning about Problem Solving  or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Problem Solving . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Problem Solving  is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</p><p>The self-paced online learning methodology by compete high in this Problem Solving  course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</p><p>Instead of searching for hours, enrol right away on this Problem Solving  course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</p><h3>Who is this course for?</h3><p>While we refrain from discouraging anyone wanting to do this Problem Solving  course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</p><ol><li>Anyone looking for the basics of Problem Solving ,</li><li>Jobseekers in the relevant domains,</li><li>Anyone with a ground knowledge/intermediate expertise in Problem Solving ,</li><li>Anyone looking for a certificate of completion on doing an online training on this topic,</li><li>Students of Problem Solving , or anyone with an academic knowledge gap to bridge,</li><li>Anyone with a general interest/curiosity</li></ol><h3>Career Path</h3><p>This Problem Solving  course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - The Creative Problem Solving and Decision Making</h4><div><div><ul><li><div>
<span></span><h5>
The Creative Problem Solving and Decision Making</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 - The Problem Solving Model</h4><div><div><ul><li><div>
<span></span><h5>
The Problem Solving Model</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 - Problem Solving Tools and Techniques</h4><div><div><ul><li><div>
<span></span><h5>
Problem Solving Tools and Techniques</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 - Making Good Decisions</h4><div><div><ul><li><div>
<span></span><h5>
Making Good Decisions</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 - Developing Critical Thinking Skills</h4><div><div><ul><li><div>
<span></span><h5>
Developing Critical Thinking Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 - Understanding Creativity and Innovation</h4><div><div><ul><li><div>
<span></span><h5>
Understanding Creativity and Innovation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 - Creativity and Innovation in Business</h4><div><div><ul><li><div>
<span></span><h5>
Creativity and Innovation in Business</h5></div><div>
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00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 - Individual and Group Techniques for Creativity</h4><div><div><ul><li><div>
<span></span><h5>
Individual and Group Techniques for Creativity</h5></div><div>
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00:00													</span>
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