Name: Learn to be a Great Teacher - CPD Certified
Price: 149 GBP
Availability: InStock

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><h2 dir="ltr" style="color: rgb(127, 17, 70); text-align: center; box-sizing: border-box;" fr-original-style="color: rgb(127, 17, 70); text-align: center;">Computer Science GCSE Syllabus</h2></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The GCSE Computer Science Tutor Syllabus is designed to provide tutors in England with a comprehensive framework for teaching the GCSE Computer Science curriculum effectively. This syllabus aims to equip tutors with the necessary knowledge and skills to support students in their understanding and application of core computer science concepts.&nbsp;</p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1: Introduction to Computer Science</strong></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">- Overview of computer science and its relevance in today&#39;s world<br fr-original-style="" style="box-sizing: border-box;">- Understanding the components of a computer system<br fr-original-style="" style="box-sizing: border-box;">- Introduction to algorithms and problem-solving techniques<br fr-original-style="" style="box-sizing: border-box;">- Exploration of programming languages and their uses</p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2: Computer Hardware</strong></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">- Understanding the main components of a computer system, including CPU, memory, and storage devices<br fr-original-style="" style="box-sizing: border-box;">- Exploring input and output devices and their functionalities<br fr-original-style="" style="box-sizing: border-box;">- Understanding the role of operating systems and software in computer systems</p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3: Software Development</strong></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">- Introduction to programming concepts and languages (e.g., Python or Java)<br fr-original-style="" style="box-sizing: border-box;">- Understanding variables, data types, and operators<br fr-original-style="" style="box-sizing: border-box;">- Building algorithms and logical reasoning skills<br fr-original-style="" style="box-sizing: border-box;">- Introduction to flowcharts and pseudocode<br fr-original-style="" style="box-sizing: border-box;">- Implementation of simple programs and debugging techniques</p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4: Data Representation</strong></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">- Understanding binary, hexadecimal, and denary number systems<br fr-original-style="" style="box-sizing: border-box;">- Representation of text, images, and sound using binary<br fr-original-style="" style="box-sizing: border-box;">- Introduction to data compression and encryption techniques</p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5: Computer Networks</strong></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">- Understanding the basics of computer networks, including LAN, WAN, and the Internet<br fr-original-style="" style="box-sizing: border-box;">- Introduction to network topologies, protocols, and security<br fr-original-style="" style="box-sizing: border-box;">- Exploring the impact of digital communication on society</p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6: Cybersecurity and Ethical Issues</strong></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">- Understanding the importance of cybersecurity and data protection<br fr-original-style="" style="box-sizing: border-box;">- Introduction to common threats and vulnerabilities<br fr-original-style="" style="box-sizing: border-box;">- Exploring ethical issues related to computer science, such as privacy and intellectual property rights</p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7: Algorithms and Programming Techniques</strong></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">- Advanced programming concepts, including conditionals, loops, and functions<br fr-original-style="" style="box-sizing: border-box;">- Introduction to sorting and searching algorithms<br fr-original-style="" style="box-sizing: border-box;">- Exploring data structures, such as arrays and lists</p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8: System Architecture</strong></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">- Understanding the structure and function of a CPU<br fr-original-style="" style="box-sizing: border-box;">- Introduction to memory hierarchy and cache<br fr-original-style="" style="box-sizing: border-box;">- Exploring the Von Neumann architecture and its limitations</p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 9: Computational Thinking and Problem Solving</strong></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">- Advanced problem-solving techniques using computational thinking<br fr-original-style="" style="box-sizing: border-box;">- Introduction to algorithms for complex problems<br fr-original-style="" style="box-sizing: border-box;">- Exploring algorithmic efficiency and optimization techniques</p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 10: Exam Preparation and Revision</strong></p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">- Reviewing key concepts covered throughout the syllabus<br fr-original-style="" style="box-sizing: border-box;">- Practicing past exam questions and providing guidance on exam techniques<br fr-original-style="" style="box-sizing: border-box;">- Supporting students with exam preparation strategies</p><p dir="ltr" style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><em fr-original-style="" style="box-sizing: border-box;">Please note that the duration and depth of each module can vary depending on the level of expertise required and the specific needs of the learners. Additionally, it&#39;s important to adapt the curriculum to the learners&#39; proficiency levels, whether they are A Level/GCSE students or adult learners with different experience levels.</em></p></div>

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General admission

<p><strong>Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now</strong></p><p>Tired of browsing and searching for a <strong>Quality Assurance (QA) </strong> course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed.</p><p>After surveying thousands of learners just like you and considering their valuable feedback, this all-in<strong>-</strong>one Quality Assurance (QA) bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Quality Assurance (QA) course that will enhance your skills and prepare you for the competitive job market.</p><p>Also, our experts are available for answering your queries on Quality Assurance (QA) and help you along your learning journey. Advanced audio-visual learning modules of these Quality Assurance (QA) courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once.</p><p>Furthermore, to help you showcase your expertise in Quality Assurance (QA), we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.</p><p><strong>This Bundle Consists of the following Premium courses: </strong></p><ul><li><strong> Course 01: </strong>Quality Assurance Manager</li><li><strong> Course 02: </strong>Quality Management</li><li><strong> Course 03: </strong>Supervisor Training</li><li><strong> Course 04: </strong>Quality Management and Strategic Training - ISO 9001</li><li><strong> Course 05: </strong>Quality Tools and Problem Solving Methods</li><li><strong> Course 06: </strong>Diploma in Lean Process and Six Sigma</li><li><strong> Course 07: </strong>Process Improvement: Reduce Waste</li><li><strong> Course 08: </strong>Facilities Management Level 3</li><li><strong> Course 09: </strong>Compliance &amp; Business Risk Management</li><li><strong> Course 10: </strong>Commercial Law 2021</li><li><strong> Course 11: </strong>Performance Management</li><li><strong> Course 12: </strong>People Management Skills Level 3</li><li><strong> Course 13: </strong>GDPR Data Protection Level 5</li><li><strong> Course 14: </strong>Time Management</li></ul><p>Enrol now in Quality Assurance (QA) to advance your career, and use the premium study materials from<strong> Apex Learning.</strong></p><p><strong>Benefits you'll get from choosing Apex Learning:</strong></p><ul><li>Pay once and get lifetime access <strong>to 14 CPD courses </strong>in this Quality Assurance (QA) Course</li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID for the course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules designed by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Quality Assurance (QA) expertise and essential knowledge, which will assist you in reaching your goal.</p><p><strong>Curriculum:</strong></p><p><strong> Course 01: Quality Assurance Manager</strong></p><ul><li>Quality Management Fundamentals</li><li>Quality Management Planning</li><li>Quality Management Implementation</li><li>Quality Management Improvement</li></ul><p><strong>---------- Other Courses Are ---------</strong></p><p> Course 02: Quality Management</p><p> Course 03: Supervisor Training<strong><br /></strong></p><p> Course 04: Quality Management and Strategic Training - ISO 9001</p><p> Course 05: Quality Tools and Problem Solving Methods</p><p> Course 06: Diploma in Lean Process and Six Sigma</p><p> Course 07: Process Improvement: Reduce Waste</p><p> Course 08: Facilities Management Level 3</p><p> Course 09: Compliance &amp; Business Risk Management</p><p> Course 10: Commercial Law 2021</p><p> Course 11: Performance Management</p><p> Course 12: People Management Skills Level 3</p><p> Course 13: GDPR Data Protection Level 5</p><p> Course 14: Time Management</p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the Quality Assurance (QA) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (For The Title Course)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Quality Assurance (QA) bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our Quality Assurance (QA) course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Quality Assurance (QA) expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

Quality Assurance (QA) Courses

General Admission

<p>In today's globalised world, the need for language translation has increased dramatically. As a result, the translation industry has grown significantly over the years, and freelance translation has become a popular career choice for many. According to recent statistics, the translation industry is expected to reach a value of $68 billion by 2025, with freelance translators contributing a significant portion to the industry.</p> <p>Our Freelance Translator Course Level 3, 4 &amp; 5 is the perfect way to gain the wisdom and techniques you need to start and grow a successful freelance translation business.</p> <p>Endorsed by Quality Licence Scheme, this course allows learners to earn a Level 5 Endorsed certificate hardcopy, proving their expertise in translation and entrepreneurship.</p> <p>But that's not all. We believe that our learners deserve more than just a certificate, so we offer a special bonus to those who enrol in our course. Not only will you gain an understanding and tools in translation and entrepreneurship, but you will also receive five career-guided courses free of charge.</p> <p>Our career-guided courses include Career Development Plan Fundamentals, Networking Skills for Personal Success, Boost Your Confidence and Self-Esteem, CV Writing and Job Searching, and Learn to Reduce and Manage Stress. These courses will give you the extra boost you need to succeed in your career and become a successful freelance translator.</p> <p>Our Freelance Translator Course Level 3, 4 &amp; 5 covers various topics, including translation techniques, project management, and marketing strategies for your translation services. With our comprehensive curriculum, you'll learn how to communicate effectively with clients, manage projects efficiently, and build a thriving freelance translation business.</p> <p>Whether you're a seasoned translator or just starting, our Freelance Translator Course Level 3, 4 &amp; 5 has everything you need to succeed. With our expertly designed course materials and personalised support, you'll be well on your way to building a successful and profitable freelance translation business.</p> <p>Don't miss out on the opportunity to turn your language skills into a lucrative freelance career. Enrol in our course today and take the first step towards building a successful freelance translation business.</p> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Understand the importance of resources and how to utilise them effectively.</li><li>Identify various types of resources and analyse their significance in different contexts.</li><li>Create a comprehensive plan for managing resources, including budgeting and scheduling.</li><li>Develop effective communication and collaboration aptitudes when working with different types of resources.</li><li>Apply problem-solving techniques to overcome common challenges related to resource management.</li><li>Evaluate the effectiveness of resource management strategies and make adjustments as needed.</li><li>Demonstrate the ability to create value and maximise outcomes through efficient and effective resource utilisation.</li></ul> <p><strong>Please Note: Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</strong></p><p><strong>Diploma in </strong><strong>Freelance Translator Level 3, 4 &amp; 5</strong><strong>'s Description: </strong></p> <p>This course on resources is designed to help learners understand the significance of resources and how to manage them efficiently. The course is divided into three levels, each covering a range of topics related to resource management.</p> <p>Level 3 introduces learners to the course and provides an overview of the content that will be covered. Level 4 focuses on the pre-game, including setting up accounts and developing a starting strategy. Level 5 delves into marketing, getting paid, and tips and tricks for resource management.</p> <p>Throughout the course, learners will gain a deep understanding of the different types of resources and their significance in various contexts. They will learn how to manage resources effectively, including budgeting and scheduling. Communication and collaboration approaches will be emphasised, as learners must work with various resources. Problem-solving techniques will also be covered, allowing learners to overcome common challenges related to resource management. By the end of the course, learners will be able to create value and maximise outcomes through efficient and effective resource utilisation.</p> <p><strong>This bundle comprises the following courses:</strong><strong><br /></strong><strong>QLS Endorsed Course:</strong></p> <ul> <li><strong>Course 01:</strong> Diploma in Successful Freelance Translator at QLS Level 5</li></ul> <p><strong>CPD QS Accredited Courses:</strong></p> <ul> <li><strong>Course 01:</strong> Career Development Plan Fundamentals</li><li><strong>Course 02:</strong> Networking Skills for Personal Success</li><li><strong>Course 03:</strong> Boost Your Confidence and Self-Esteem</li><li><strong>Course 04:</strong> CV Writing and Job Searching</li><li><strong>Course 05:</strong> Learn to Reduce and Manage Stress</li></ul> <p><strong>Certificate</strong></p> <p>In pursuing this QLS-endorsed course, learners attain a profound understanding and amplify their professional prowess, enriching their curriculum vitae.</p> <p>The Quality Licence Scheme stands as a reputable and distinguished endorsement, emblematic of exceptional standards and excellence throughout the UK.</p> <p>Upon completion, learners will receive an Diploma in Successful Freelance Translator at QLS Level 5 Endorsed hard copy certificate, making it easy for them to showcase their achievements.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This course is designed for anyone interested in learning how to manage resources effectively, including but not limited to the following:</p> <ul> <li>Project managers</li><li>Entrepreneurs</li><li>Business owners</li><li>Marketing professionals</li><li>HR managers</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Here are some possible career paths and their corresponding salary ranges in the UK:</p> <ul> <li>Project Manager: £27,000 - £70,000 per year</li><li>Entrepreneur: £10,000 - £100,000+ per year</li><li>Business Owner: £19,000 - £100,000+ per year</li><li>Marketing Manager: £24,000 - £65,000 per year</li><li>HR Manager: £25,000 - £60,000 per year</li><li>Operations Manager: £23,000 - £60,000 per year</li><li>Supply Chain Manager: £27,000 - £70,000 per year</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

Translation

Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Freelance Translator Level 3, 4 & 5

<section style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><h2 style="color: rgb(62, 57, 52); box-sizing: border-box;" fr-original-style=" color: rgb(62, 57, 52);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About This Classroom Training</strong></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Floating solar represents a relatively new sector, employing innovative technology and expertise related to flotation systems, mooring, and anchoring. The mooring and anchoring of the floatation system are one of the most challenging aspects of this new technology. A mooring system is essential to keep the FSPV array in place with minimum movement based on project tolerances and to maintain sufficient clearance between neighbouring arrays or between an array and other assets (such as pipelines, transformer barges, cables, etc.). &nbsp;Depending upon the project location, the FSPV mooring system needs to be designed to withstand worse storms and weather conditions for a design life of at least 25 years.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Over the course of 3-days, participants will delve into various aspects of floating solar mooring and anchoring technology, gaining insights into key areas such as mooring system design, different types of mooring technologies, and the challenges associated with mooring and anchoring. Through a combination of theoretical instruction and real-world case studies, participants will explore innovative designs and learn to address site-specific considerations to ensure optimal mooring and anchoring design.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Emphasis will be placed on installation procedures, operation, and maintenance strategies to maximise the lifespan and performance of floating solar systems, with an emphasis on health, safety, and environmental (HSE) risk assessment to mitigate potential hazards. The course will also cover environmental impact assessments and mitigation strategies aimed at minimising the ecological footprint of installations. Navigating international standards and local guidelines is crucial for project success, and participants will explore relevant design codes, international standards, and local regulations, incorporating lessons learned and best practices to ensure alignment with project requirements.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will be delivered face-to-face over 3 days, comprising of 8 hours per day, 1 hour lunch and 2 breaks of 15 minutes per day. Course Duration: 24 hours in total, 24 CPD points. This course can also be delivered through Virtual Inspector Led Training (VILT).</p></section><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://petroedgeasia.net/training/mooring-and-anchoring-technology-in-floating-photovoltaic-fpv-systems-site-evaluation-innovative-structure-and-sustainable-practices/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download your brochure</a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="mailto:info@asiaedge.net?subject=Please Send me the Brochure for Mooring and Anchoring Technology in Floating Photovoltaic (FPV) Systems – Site Evaluation, Innovative Structure, and Sustainable Practices" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Email me the brochure</a></p><section style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><a data-toggle="collapse" href="https://petroedgeasia.net/training/mooring-and-anchoring-technology-in-floating-photovoltaic-fpv-systems-site-evaluation-innovative-structure-and-sustainable-practices/#collapseOne" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">Training Objectives</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of this 3 days training course, participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand various mooring and anchoring technologies used in floating solar projects.</li><li fr-original-style="" style="box-sizing: border-box;">Explore the design principles and considerations for mooring systems.</li><li fr-original-style="" style="box-sizing: border-box;">Recognise challenges associated with mooring and anchoring in floating solar installations.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse case studies to comprehend site-specific designs in mooring and anchoring.</li><li fr-original-style="" style="box-sizing: border-box;">Gain insights into the installation, operation, and maintenance procedures for floating solar systems.</li><li fr-original-style="" style="box-sizing: border-box;">Outline general health and safety protocols, including HSE risk assessment, in floating solar projects.</li><li fr-original-style="" style="box-sizing: border-box;">Assess the environmental impact of floating solar installations through impact assessment and explore mitigation strategies to minimise their environmental footprint.</li><li fr-original-style="" style="box-sizing: border-box;">Familiarise with international and local guidelines for the design and analysis of floating solar projects.</li><li fr-original-style="" style="box-sizing: border-box;">Acquire knowledge of relevant design codes, best practices, and lessons learned in floating solar implementation.</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/mooring-and-anchoring-technology-in-floating-photovoltaic-fpv-systems-site-evaluation-innovative-structure-and-sustainable-practices/#collapseTwo" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">Target Audience</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course has been designed for professionals working in the energy sector looking to further develop their careers to keep up to date on emerging technologies.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Engineers such as Marine Engineers, Civil Engineers, Electrical Engineers, Renewable Energy Engineers and Mechanical Engineers from power sector companies that interested in developing floating solar for their water bodies, including renewable energy companies, hydroelectric dam owners and operators, state agencies dealing with water bodies, ports, and coastal infrastructure company owners and operators, and chemical plant companies.</li><li fr-original-style="" style="box-sizing: border-box;">Project Developers and Managers that involve in FPV projects, in renewable energy and in marine construction.</li><li fr-original-style="" style="box-sizing: border-box;">Researchers involve in the fields of energy, marine technology, civil engineering, environmental science, and engineering seeking in-depth knowledge of floating solar technology.</li><li fr-original-style="" style="box-sizing: border-box;">Energy Analysts studying the feasibility of floating solar projects.</li><li fr-original-style="" style="box-sizing: border-box;">Utility Professionals working in utility companies interested in integrating floating solar into their energy portfolios.</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/mooring-and-anchoring-technology-in-floating-photovoltaic-fpv-systems-site-evaluation-innovative-structure-and-sustainable-practices/#collapsecl" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">Course Level</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Basic</li><li fr-original-style="" style="box-sizing: border-box;">Intermediate</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/mooring-and-anchoring-technology-in-floating-photovoltaic-fpv-systems-site-evaluation-innovative-structure-and-sustainable-practices/#collapseThree" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">Training Methods</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will provide comprehensive learning resources, including course materials for future reference. Each topic will commence with a clearly defined intended learning outcome (LO). The learning experience will be enriched through diverse activities such as quizzes, videos, and assessments, ensuring engagement and understanding. Besides supplementing the core material, participants will have access to additional resources like articles, case studies, and tools. The course structure incorporates interactive elements, such as group discussions, case studies, and practical exercises, enhancing hands-on learning experiences. Q&amp;A sessions will provide opportunities for clarifications and deeper understanding. Role-playing exercises will simulate real-world scenarios, allowing participants to develop decision-making and problem-solving skills through practical application.</p></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/mooring-and-anchoring-technology-in-floating-photovoltaic-fpv-systems-site-evaluation-innovative-structure-and-sustainable-practices/#collapseFive" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">Trainer</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your expert instructor with over a decade of experience in the offshore oil and gas industry, has garnered extensive expertise in naval architecture and marine engineering, specialising in the design and analysis of various floater types such as FSPVs, Spars, TLPs, Semisubmersibles, and FPSOs. His proficiency lies in meticulously planning and analysing intricate offshore installation operations, encompassing Float over, Loadout, Offload, Transportation, Upending, Mating, Lowering, Launching, and Mooring procedures.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your expert instructor possesses a profound understanding of hydrodynamics, evidenced by his several published research papers exploring the intricate interactions between floating bodies and the sea. He exhibits exceptional proficiency in the MOSES software suite, having developed numerous innovative macros to streamline installation engineering workflows. Currently, he is spearheading advancements in the burgeoning Floating Solar industry, having successfully engineered mooring and anchoring systems for multiple Floating Solar plants with a combined capacity surpassing 150 MW. His intelligent designs and cutting-edge solutions have catalysed significant cost reductions per MW for his clients. Moreover, he has pioneered India&rsquo;s first floating offshore wind turbine floater, featuring a scalable and easily manufacturable design.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">He is an ardent advocate for harnessing the vast potential of ocean resources to achieve sustainability and energy independence goals. He champions the development of cost-effective ocean technologies, including offshore wind, offshore floating solar, and wave power generation systems. His extensive project portfolio encompasses collaborations with industry giants such as NTPC, ONGC, Bentley Systems, Phelan Energy Group, BAPCO, Adani Green Energy, and numerous others, providing invaluable technical consultancy, mooring analysis, and engineering solutions tailored to their unique requirements.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Throughout his illustrious career, he has contributed his expertise to several prestigious projects, including the Petronas Kepodang Gas Development, Petrobras Papaterra Field TLP installation, and Saudi Aramco&rsquo;s Safaniya Field Development. He is a licensed Chartered Engineer, recognised by the Engineering Council of UK, and has authored several publications that have been presented at esteemed international conferences such as OMAE and SPE.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">His multifaceted skillset, coupled with his unwavering commitment to sustainable ocean technologies, positions him as a pivotal figure driving innovation in the offshore renewable energy sector. His pioneering work poised to revolutionise the industry&rsquo;s approach to harnessing the vast potential of the oceans while minimising environmental impact.</p></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/mooring-and-anchoring-technology-in-floating-photovoltaic-fpv-systems-site-evaluation-innovative-structure-and-sustainable-practices/#collapseCS" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);"></a></section><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://petroedgeasia.net/training/mooring-and-anchoring-technology-in-floating-photovoltaic-fpv-systems-site-evaluation-innovative-structure-and-sustainable-practices/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download your brochure</a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="mailto:info@asiaedge.net?subject=Please Send me the Brochure for Mooring and Anchoring Technology in Floating Photovoltaic (FPV) Systems – Site Evaluation, Innovative Structure, and Sustainable Practices" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Email me the brochure</a></p><section style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><a data-toggle="collapse" href="https://petroedgeasia.net/training/mooring-and-anchoring-technology-in-floating-photovoltaic-fpv-systems-site-evaluation-innovative-structure-and-sustainable-practices/#collapseCS" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">POST TRAINING COACHING SUPPORT (OPTIONAL)</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To further optimise your learning experience from our courses, we also offer individualized &ldquo;One to One&rdquo; coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br fr-original-style="" style="box-sizing: border-box;"><a href="mailto:info@asiaedge.net?subject=Request%20for%20further%20information%20regarding%20post%20training%20coaching%20support" target="_blank" style="color: rgb(0, 123, 255); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 123, 255);">Request for further information post training support</a>&nbsp;and fees applicable</p></div></section>

EnergyEdge - Training for a Sustainable Energy Future

Solar Installation

Offshore

Professional Skills Course (PSC)

Explore mooring and anchoring technology for Floating Photovoltaic (FPV) systems with Energy Edge's comprehensive training course. Learn about site evaluation, innovative structures, and sustainable practices.

Mooring and Anchoring Technology in Floating Photovoltaic (FPV) Systems – Site Evaluation, Innovative Structure, and Sustainable Practices

Team of 10, pp

Normal Fee, pp

<p><strong></strong><strong> Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! </strong><strong></strong></p><p><strong>Critical thinking in a business environment is an essential part of problem-solving that when effectively applied, can generate powerful ideas and solutions. The critical thinking skills course will teach you how to use critical thinking skills and tools effectively, taking you through the benefits of critical thinking in the workplace. You will learn how to identify problems and determine practical solutions, work effectively in a team, think outside the box and make better long-term business decisions.</strong></p><p>The Critical Thinking in The Workplace course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Critical Thinking in The Workplace course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course.</p><p>This Critical Thinking in The Workplace training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence!</p><p><strong>Key Topics to Be Covered by Critical Thinking in The Workplace</strong></p><ul><li>A breakdown of the critical thinking process</li><li>Key critical thinking methods and strategies</li><li>Different approaches to problem-solving</li><li>Establishing the problem &amp; discovering the solution</li><li>Group dynamics and teamwork skills</li></ul><p><strong>Why Prefer Us? </strong></p><ul><li>Opportunity to earn a certificate accredited by <strong>CPD.</strong></li><li><strong>Get a free student ID </strong>card<strong>! </strong>(£10 postal charges will be applicable for international delivery)</li><li>Innovative and engaging content.</li><li>Free assessments</li><li>24/7 tutor support.</li></ul> <p>Take a step toward a brighter future!</p><p><strong>Skills You Will Gain</strong></p><ul><li>Critical thinking</li><li>Problem-solving</li><li>Strategic thinking</li></ul><p><strong>*** Course Curriculum ***</strong></p><p>Here is the curriculum breakdown of the Critical Thinking in The Workplace course:</p><ul><li>Facing New Problems</li><li>Establishing the Problem</li><li>Discovering the Solution</li><li>Accepting a Decision</li></ul><p><strong>Assessment Process</strong></p><p>Your skills and knowledge will be tested with an <strong>automated multiple-choice assessment</strong>. You will then receive instant results to let you know if you have successfully passed the Critical Thinking in The Workplace course.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this Critical Thinking in The Workplace course. This course is open to everybody.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Critical Thinking in The Workplace course, you are to start your career or begin the next phase of your career.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Accredited by CPD</h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>Certificate Accredited by CPD</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><p>If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.</p></div>

                        </div>

Academy for Health and Fitness

Critical Thinking Training Course

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes for &#39;Minor Illness Update&#39; Day for Experienced Registered Healthcare Professionals</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By catering to experienced registered healthcare professionals already practicing in the area of minor illness, this &#39;Minor Illness Update&#39; Day equips participants to elevate their existing skills, apply the latest insights, and enhance patient care through informed, compassionate, and effective practices.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agenda:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">&iuml;&raquo;&iquest;09.15Coffee and registration</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">09.30Introduction and course objectives</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">09.40Perspective on changes and safe practice within primary care</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">10.00Respiratory Tract infections</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">10.45Coffee</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">11.00Ears, Nose and Throat</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">13.00Lunch</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">14.00Abdominal pain and UTIs</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">14.30Head, Neck and Back Pain</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">14.30Eye infections</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">15.00Skin Rashes</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">15.30Injuries</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">15.45Evaluations and Close</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of the &#39;Minor Illness Update&#39; Day, aimed at registered and experienced healthcare professionals already practicing in the field of minor illness, participants will be able to:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1. Stay Current in Minor Illness Management:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&nbsp;- Demonstrate an updated and well-informed understanding of the latest developments in minor illness management within the primary care context.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&nbsp;- Stay informed about current prescribing guidelines and adjustments in the field of minor illness treatment.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">2. Critical Analysis of Consultation Dynamics:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&nbsp;- Exhibit a critical comprehension of the significant dynamics at play during patient consultations related to minor illness cases.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&nbsp;- Apply analytical skills to assess the complexities of patient presentations and prioritize appropriate diagnostic and treatment strategies.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3. Effective Problem-Solving in Practice:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&nbsp;- Discuss and analyse practical challenges that arise during minor illness consultations, and propose effective solutions tailored to individual patient needs.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&nbsp;- Employ problem-solving abilities to navigate diverse patient scenarios, enhancing overall patient care.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">4. Integration of Attitudes and Values:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&nbsp;- Develop an understanding of how personal attitudes and values may influence patient interactions and treatment decisions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&nbsp;- Apply self-awareness to ensure professional conduct aligns with ethical and patient-centred principles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5. Awareness of Professional Growth:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&nbsp;- Recognize the ongoing nature of professional development and the importance of staying updated in the rapidly evolving field of minor illness management.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&nbsp;- Acknowledge the responsibility for continuous growth, embracing opportunities for learning and improvement.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">6. CPD Contribution and Revalidation:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&nbsp;- Identify the applicability of these study days as part of Continuing Professional Development (CPD) requirements for experienced registered healthcare professionals already practicing in minor illness.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&nbsp;- Understand how participation contributes to professional revalidation, ensuring compliance with professional standards.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">7. Virtual Engagement for Learning:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&nbsp;- Leverage virtual learning environments effectively to enhance knowledge and skills related to minor illness management.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&nbsp;- Demonstrate adaptability in engaging with virtual platforms for professional development and learning.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">8. Holistic Patient Care Approach:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&nbsp;- Integrate the acquired knowledge to provide holistic care to patients presenting with minor illness, recognizing the interconnectedness of physical and psychosocial aspects.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&nbsp;- Foster a patient-centred approach by considering patients&#39; needs, preferences, and well-being.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

BBO Training

Clinical

Minor Illness Update

<p><strong>Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service.</strong></p><p>The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle <strong>includes 20 courses</strong> that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology.</p><p><strong>Learning Outcomes</strong></p><p>By the end of this bundle, you will be able to:</p><ul><li>Understand the importance of customer service and how it can impact your business</li><li>Develop the skills you need to communicate effectively with customers</li><li>Resolve customer complaints in a professional and timely manner</li><li>Build relationships with customers and create a positive customer experience</li><li>Apply cross-cultural awareness to your customer service interactions</li><li>Understand the psychology of customers and use this knowledge to improve your customer service</li><li>Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving</li></ul><p><strong>Key Features:</strong></p><ul><li><strong>20 Courses Bundle, Accredited by CPD</strong></li><li>Top-notch video lessons</li><li>Instant FREE e-certificate</li><li>Entirely online, interactive course with audio voiceover</li><li>Self-paced learning and laptop, tablet, and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>So, enrol now in this Course and make your every penny worth it!</strong></p><p>The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you.</p><p>The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional.</p><p>In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice.</p><p><strong>Courses included in this Customer Service Training are:</strong></p><ul><li><strong>Course 01</strong>: Customer Service Training</li><li><strong>Course 02</strong>: CRM - Customer Relationship Management</li><li><strong>Course 03</strong>: Patient Customer Service</li><li><strong>Course 04</strong>: Phone-Based Customer Service</li><li><strong>Course 05</strong>: Receptionist</li><li><strong>Course 06</strong>: Customer Due Diligence (CDD)</li><li><strong>Course 07</strong>: Sales: Psychology of Customers</li><li><strong>Course 08</strong>: Retail Customer Service - Level 3</li><li><strong>Course 09</strong>: Cross-Cultural Awareness Training</li><li><strong>Course 10</strong>: Know Your Customer (KYC)</li><li><strong>Course 11</strong>: Effective Communication Strategies</li><li><strong>Course 12</strong>: Self Esteem and Assertiveness Skills Course</li><li><strong>Course 13</strong>: Leadership &amp; Management: Interpersonal Skills</li><li><strong>Course 14</strong>: Public Speaking</li><li><strong>Course 15</strong>: Body Language Masterclass</li><li><strong>Course 16</strong>: Public Relations</li><li><strong>Course 17</strong>: Email Writing</li><li><strong>Course 18</strong>: Behaviour Management</li><li><strong>Course 19</strong>: Decision Making and Critical Thinking</li><li><strong>Course 20</strong>: Time Management</li></ul><p><strong>Benefits of taking this course:</strong></p><p>There are many benefits to taking the Customer Service Training Bundle. These include:</p><ul><li>Improved customer satisfaction</li><li>Increased sales</li><li>Reduced costs</li><li>Improved employee morale</li><li>A positive reputation for your business</li></ul><p>The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience.</p><p>Sign up for the Course today and start improving your skills!</p><p><strong>Accreditation</strong></p><p>This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes:</p><ul><li>Customer service representatives</li><li>Managers</li><li>Salespeople</li><li>Anyone who interacts with customers</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this bundle course to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Course will help you uplift your career or guide you to a new one, including:</p><ul><li>Customer service agent</li><li>Customer success manager</li><li>Front desk officer</li><li>Receptionist</li><li>Salesman</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Training Express

Customer Service Training Diploma - CPD Accredited Certification Course

<p>The HR and Leadership Management Essential Skills course is a comprehensive training program that combines 26 courses in one bundle. It is suitable for individuals aspiring to work in human resource and leadership roles, including HR advisers, analysts, assistants, managers, and team leaders. This course bundle provides valuable knowledge and techniques to succeed in managerial and leadership positions.</p><p>Leadership plays a vital role in business success, similar to how roots are essential for trees. Our course covers various aspects of leadership, equipping learners with the skills and tasks necessary to tackle challenges and find solutions. With a focus on critical thinking and facilitation, you will gain the ability to effectively address and overcome obstacles.</p><p><strong>Job Responsibilities in HR &amp; Leadership Management:</strong></p><ul><li>Developing and implementing HR policies and procedures</li><li>Recruiting and selecting qualified candidates</li><li>Managing employee performance and conducting performance evaluations</li><li>Providing guidance and support to employees on HR-related matters</li><li>Developing and delivering training programs</li><li>Handling employee relations and resolving conflicts</li><li>Managing compensation and benefits programs</li><li>Ensuring compliance with employment laws and regulations</li><li>Strategic planning and contributing to organizational development</li></ul><p><strong>Skills needed to be successful in HR &amp; Leadership Management:</strong></p><ul><li>Strong communication and interpersonal skills</li><li>Excellent problem-solving and decision-making abilities</li><li>Knowledge of employment laws and regulations</li><li>Ability to manage and resolve conflicts</li><li>Leadership and team management skills</li><li>Strategic thinking and planning capabilities</li><li>Analytical and critical thinking skills</li><li>Effective organisational and time management abilities</li></ul><p><strong>Expected Salaries in HR &amp; Leadership Management:</strong></p><ul><li>HR Assistant: £20,000 - £25,000 per year</li><li>HR Manager: £35,000 - £50,000 per year</li><li>HR Director: £60,000 - £100,000+ per year</li><li>Leadership Development Manager: £40,000 - £60,000 per year</li><li>Training and Development Manager: £40,000 - £60,000 per year</li></ul><p><strong>Key Features of HR &amp; Leadership Management </strong><strong>Career Bundle</strong></p><ul><li>CPD Accredited HR &amp; Leadership Management Courses</li><li>Instant PDF certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><strong>HR &amp; Leadership Management course</strong><ol><li>HR Management</li><li>Uk Employment Law</li><li>Leadership &amp; Management</li><li>GDPR</li><li>Workplace Management (Violence, Harassment, Civility)</li><li>Anti Harassment and Bullying at Work</li><li>Anti-Bribery and Corruption</li><li>Developing Good Employee Relations</li><li>Sexual Harassment in the Workplace</li><li>Conflict Resolution</li><li>Critical Thinking And Problem Solving</li><li>Managing Sickness and Absence</li><li>Certificate in Facilitation Manager Training</li><li>Communication Skills</li><li>Negotiation</li><li>Body Language</li><li>Presentation</li><li>First Aid at work</li><li>Mental Health Awareness</li><li>Communication: Identifying and Reducing Barriers</li><li>Change Management</li><li>Handling Difficult Conversation</li><li>Organisational Skills</li><li>Time Management</li><li>Minute Taking</li><li>Covid-19 Awareness Course</li></ol><p><strong>Accreditation</strong></p><p>This HR &amp; Leadership Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your HR &amp; Leadership Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        260 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This HR and Leadership Management- Essential Skills bundle is ideal for anyone looking to start a career in the field, which includes the following related professions:</p><ul><li>Manager</li><li>Line manager</li><li>Team leader</li><li>Supervisor</li><li>Executive</li><li>HR Assistant</li><li>HR Manager</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This HR &amp; Leadership Management Course will help you to explore avariety of career paths in the related industry, including:</p><ul><li>HR Advisor</li><li>HR Business Partner</li><li>Recruitment Manager</li><li>Training Manager</li><li>Compensation and Benefits Specialist</li><li>Organisational Development Consultant</li><li>Employee Relations Manager</li><li>Talent Acquisition Specialist</li><li>Leadership Development Coordinator</li><li>Performance Management Consultant</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hardcopy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery):</strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

HR & Leadership Management Accredited Career Bundle Course

London

ATL Autocad Training London

3D Animation

Character Animation

Trainers Course

3D & Animation

3ds Max Character Animation Training Course

<p><strong>***24 Hour Limited Time Flash Sale***<br /><br /></strong><strong> Learn to be a Great Teacher - CPD</strong><strong>Certified Admission Gifts </strong><strong><br /><br /></strong><strong> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Did you know that in the UK, over <strong>40% of teachers report feeling stressed</strong>, with workload and lack of training being key factors? Are you passionate about education and want to make a positive impact on young lives? This comprehensive bundle on "<strong>Learn to Be a Great Teacher</strong>" is designed to equip you with the knowledge, skills, and confidence to excel in the classroom and beyond.</p><p>Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Learn to be a Great Teacher bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level.</p><p><strong>But that's not all. When you enrol in Learn to be a Great Teacher Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free.</strong></p><p><strong>Courses Are Included In this Learn to be a Great Teacher Career Bundle:</strong></p><ul><li><strong>Course 01: </strong>Teaching Assistant Diploma</li><li><strong>Course 02: </strong> SEN Teaching Assistant</li><li><strong>Course 03: </strong>EYFS Teaching Assistant</li><li><strong>Course 04: </strong>Child Language Disorder (CLD)</li><li><strong>Course 05: </strong>ADHD Awareness</li><li><strong>Course 06: </strong>Health and Safety Training for School Administrators</li><li><strong>Course 07: </strong>The Complete Guide To Getting A Teaching Job</li><li><strong>Course 08: </strong>Understanding Autism Level 3</li><li><strong>Course 09: </strong>Learning Disability Nursing</li><li><strong>Course 10: </strong> Positive Handling in Schools</li><li><strong>Course 11: </strong>Nursery Nurse</li><li><strong>Course 12: </strong>Presentation Skills</li><li><strong>Course 13: </strong>Remote Teaching</li><li><strong>Course 14: </strong>Learning to Learn - Super Learning</li><li><strong>Course 15: </strong>Problem-Solving Skills</li><li><strong>Course 16: </strong>Cross-Cultural Awareness Training</li><li><strong>Course 17: </strong> Leadership in Teaching</li><li><strong>Course 18: </strong>Communication Skills</li><li><strong>Course 19: </strong>Team Management</li><li><strong>Course 20: </strong>Educational Psychology</li><li><strong>Course 21: </strong>Phonics Teaching Certificate</li><li><strong>Course 22: </strong>Education and Pedagogy</li><li><strong>Course 23: </strong>Microsoft Office</li><li><strong>Course 24: </strong>Blended Learning Course for Teachers</li><li><strong>Course 25: </strong>Child Playwork</li><li><strong>Course 26: </strong>Mental Health Teaching Assistant</li><li><strong>Course 27</strong><strong>: </strong>Lesson Planning for Teaching</li><li><strong>Course 28: </strong> Child Neglect Awareness &amp; Protection</li><li><strong>Course 29: </strong>Leadership Skills</li><li><strong>Course 30: </strong>Education Management</li></ul><p>With Learn to be a Great Teacher, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner.</p><p><strong>Learning Outcomes of Learn to be a Great Teacher</strong></p><ul><li>Gain essential teaching qualifications like Teaching Assistant Diploma and EYFS knowledge.</li><li>Understand SEN (Special Educational Needs) and Child Language Disorde to support diverse learners.</li><li>Master ADHD awareness, positive handling techniques, and child protection procedures.</li><li>Develop effective communication, problem-solving, and leadership skills for the classroom.</li><li>Explore advanced topics like autism, learning disabilities, and educational psychology.</li><li>Discover innovative teaching methods like blended learning and remote teaching strategies.</li></ul><p>Don't let this opportunity pass you by. Enrol in Learn to be a Great Teacher today and take the first step towards achieving your goals and dreams.</p><p><strong>Why buy this Learn to be a Great Teacher?</strong></p><ul><li><strong>Free CPD Accredited Certificate</strong> upon completion of Learn to be a Great Teacher</li><li>Get <strong>a free student ID card</strong> with Learn to be a Great Teacher</li><li><strong>Lifetime access</strong> to the Learn to be a Great Teacher course materials</li><li>Get instant access to this Learn to be a Great Teacher course</li><li>Learn Learn to be a Great Teacher from anywhere in the world</li><li>24/7 tutor support with the Learn to be a Great Teacher course.</li></ul> <p><strong>Start your learning journey straightaway with our Learn to be a Great Teacher Training!</strong></p><p>Learn to be a Great Teacher premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Learn to be a Great Teacher is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience.</p><p><strong>Certification</strong></p><p>You have to complete the assignment given at the end of the Learn to be a Great Teacher course. After passing the Learn to be a Great Teacher exam You will be entitled to claim a PDF &amp; Hardcopy certificate accredited by CPD Quality standards completely free.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        300 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Learn to be a Great Teacher course is ideal for:</p><ul><li>Students seeking mastery in Learn to be a Great Teacher</li><li>Professionals seeking to enhance Learn to be a Great Teacher skills</li><li>Individuals looking for a Learn to be a Great Teacher-related career.</li><li>Anyone passionate about Learn to be a Great Teacher</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Learn to be a Great Teacher doesn't require prior experience and is suitable for diverse learners.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Learn to be a Great Teacher bundle will allow you to kickstart or take your career in the related sector to the next stage</p><ul><li>Teacher</li><li>Headteacher</li><li>SEN specialist</li><li>Educational consultant</li><li>School administrator</li><li>Education researcher</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPD Accredited Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>If you are an <strong>international student</strong>, then you have to pay an additional <strong>10 GBP</strong> for each certificate as an international delivery charge.</p></div>

                        </div>

Certificate in Teaching Program (CTP)

Teach The Teacher

Initial Teacher

Primary Teacher

Further Education Teacher

Teaching Online

Learn to be a Great Teacher - CPD Certified

Tom Reynolds

Product Management

Agile

Agile PM

Productivity

Kanban

Agile Coach

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company

Certified Kanban System Design – KMP I - 24-26 September

Standard

Early Bird

<span style="color: rgb(11, 34, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(11, 34, 64);">Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Is this course accredited and recognised?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Yes, this course is fully approved by&nbsp;</span><a href="https://cpduk.co.uk/" target="_blank" style="color: var(--tw-prose-links); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--tw-prose-links);">CPD</a><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">. Employers universally accept this qualification. You will be able to instantly download and print your certificate as soon as you successfully complete the course.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><figure style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><img src="https://www.intellelearn.com/storage/images/pages/C0icCtUqbmA2C7tNRUo83sIFRgRFFBCKbVOEyYNd.jpg" data-image="uo8h93eydh2q" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">How long will this course take me?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Roughly 1 hour. But you don&#39;t have to do it all in one go.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Who should take this course?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Anyone who wants to improve how they think and learn. There are no entry requirements.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Course Topics</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">We build our courses so that you&#39;re able to better retain what you learn. This course is divided into easy-to-follow interactive modules and includes a multiple-choice test at the end. The benefits of implementing a Structured Problem Solving approach include</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Team Building Ability</li><li fr-original-style="" style="box-sizing: border-box;">Team Approach to Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Structured and Proven Process</li><li fr-original-style="" style="box-sizing: border-box;">Permanent Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Improved Quality Performance</li><li fr-original-style="" style="box-sizing: border-box;">Financial Savings</li></ul><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Aims of the Training Course</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">By the end of this course you will be able to:</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Understand the types of problems that can affect a business and the effect of unresolved problems on business performance</li><li fr-original-style="" style="box-sizing: border-box;">Describe the benefits of adopting a structured approach to team problem solving</li><li fr-original-style="" style="box-sizing: border-box;">Enhanced understanding of the issues and a structured approach to generating better solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Define the techniques used to help identify, contain (if necessary) and resolve problems in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to apply the appropriate problem-solving technique</li></ul>

Intellelearn

Lean Awareness

Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.


Structured Problem Solving

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>Overview<p>Understand problems and the creative problem solving processIdentify types of information to gather and key questions to ask in problem solving Identify the importance of defining a problem correctlyIdentify and use four different problem definition toolsWrite concrete problem statementsUse basic brainstorming tools to generate ideas for solutionsEvaluate potential solutions against criteria, including cost/benefit analysis and group votingPerform a final analysis to select a solutionUnderstand the roles that fact and intuition play in selecting a solutionUnderstand the need to refine the shortlist and redefine itUnderstand how to identify the tasks and resources necessary to implement solutionsEvaluate and adapt solutions to reality</p><p>This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, &amp; analyzing data will be covered during class.<br /></p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Workshop Objectives</li></ul><h4>The Problem Solving Method</h4><ul><li>What is a Problem?</li><li>What is Creative Problem Solving?</li><li>What are the Steps in the Creative Solving Process?</li><li>Case Study</li><li>Module Two: Review Questions</li></ul><h4>Information Gathering</h4><ul><li>Understanding Types of Information</li><li>Identifying Key Questions</li><li>Methods of Gathering Information</li><li>Case Study</li><li>Module Three: Review Questions</li></ul><h4>Problem Definition</h4><ul><li>Defining the Problem</li><li>Determining Where the Problem Originated</li><li>Defining the Present State and the Desired State</li><li>Stating and Restating the Problem</li><li>Analyzing the Problem</li><li>Writing the Problem Statement</li><li>Case Study</li><li>Module Four: Review Questions</li></ul><h4>Preparing for Brainstorming</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (I)</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (II)</h4><ul><li>The Morphological Matrix</li><li>The Six Thinking Hats</li><li>The Blink Method</li><li>Case Study</li><li>Module Seven: Review Questions</li></ul><h4>Analyzing Solutions</h4><ul><li>Developing Criteria</li><li>Analyzing Wants and Needs</li><li>Using Cost/Benefit Analysis</li><li>Case Study</li><li>Module Eight: Review Questions</li></ul><h4>Selecting a Solution</h4><ul><li>Doing a Final Analysis</li><li>Paired Comparison Analysis</li><li>Analyzing Potential Problems</li><li>Case Study</li><li>Module Nine: Review Questions</li></ul><h4>Planning Your Next Steps</h4><ul><li>Identifying Tasks</li><li>Identifying Resources</li><li>Implementing, Evaluating, and Adapting</li><li>Case Study</li><li>Module Ten: Review Questions</li></ul><h4>Creating a Performance Plan</h4><ul><li>Planning the Follow-Up Meeting</li><li>Celebrating Successes</li><li>Identifying Improvements</li><li>Case Study</li><li>Module Eleven: Review Questions</li></ul><h4>Wrapping Up</h4><ul><li>Words from the Wise</li><li>Lessons Learned</li></ul></div>

Nexus Human

Creative Thinking

Problem Solving

8D Problem Solving

Creative Design

Creativity

Creativity & Innovation

Creative Problem Solving

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the UK, the estimated salary for a Customer Service Advisor typically ranges from &pound;18,000 to &pound;25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Apply defusing techniques in Customer Service interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Employ proactive strategies in Customer Service management.</li><li fr-original-style="" style="box-sizing: border-box;">Utilise problem-solving methods to enhance Customer Service.</li><li fr-original-style="" style="box-sizing: border-box;">Engage in brainstorming for effective Customer Service solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Channel customer anger through Customer Service skills.</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More Benefits:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defusing Techniques: </strong>Master seven distinct defusing techniques to elevate your Customer Service aptitude.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Proactive Customer Management: </strong>Implement proactive management strategies to optimise Customer Service outcomes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Problem-solving &amp; Decision-making: </strong>Integrate critical problem-solving and decision-making methods into your Customer Service approach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Brainstorming &amp; Reverse Brainstorming: </strong>Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Anger Channelling: </strong>Apply the art of anger channelling to maintain and improve Customer Service standards.</p><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

                        </div>

Empower UK Employment Training

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

<p>Utilize the four stages of problem-solving and discover what characteristics you need to consider when solving a problem. What is the difference between a problem and dilemma? We will demonstrate how you can verify that your problem has been resolved by evaluation and questions.</p><h3>Learning Objectives</h3><p>Apply effective problem SOLVERâ¢ behaviors and attitudes, Implement the four stages of a systematic problem-solving process, Utilize 10 creative problem-solving techniques</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Problem Solving: Four Stages of Creative Problem Solving

<section>
<div>
<p>We can coach you in your use of Solution Circles, Insights and Solution Circles and Circle of Adults.</p><p>These are in-depth processes that support professional teams to problem solve together around a young person presenting with complex social, emotional and behavioural needs. </p><p>These reflective problem solving processes differs from other person centred planning processes in that the child and family are not present. These processes are for stuck teams trying to figure out issues where they need to be very honest with each other, share their emotions, state their greatest fears and struggles in a safe situation. Whilst it is good practice to let a family know that they are being talked about in a meeting - they need to know that this is the professionals <em>sorting themselves</em> out for their benefit and not a time for them to participate. If they insist on being present then talk to us about our emerging Family Circles work.</p><p>These innovative processes enable adults involved in working with the young person to reflect and hypothesise about this young person's needs. This leads to joint problem-solving around ways forward to support this young person in their educational setting.</p><p>Circle of Adults uses a structured process and graphic facilitation to guide staff through a set of key questions to reach a deeper understanding of a young person's behaviour and needs. This deeper understanding is used to generate new strategies for the team's work with the young person.</p><p><br /></p><p>Examples of feedback from staff who have attended the sessions include:</p><p> </p><p><em>The session was very helpful in planning ways forward and empowered for staff (Headteacher of a Devon primary school)</em></p><p><em>It is the first time that we have shared how this behaviour impacts on us and it's good to know how we can support each other (Devon primary school teacher)</em></p><p><em>Brilliant! Getting staff to agree and adhere to common strategies is the key to success (Teacher in specialist provision in Torbay)</em></p><p><br /></p>
</div>
</section>

Inclusive Solutions

We will your support your facilitation skills when learning Circle of Adults, Solution Circles and Insights and Solution Circles

UK Wide Travel Costs

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"></p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour and Relationships
<br fr-original-style="" style="box-sizing: border-box;">Visioning and Problem Solving</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;The question is not should they be here anymore. Now it&rsquo;s how can we figure out how best to include them?&rsquo;</p></blockquote><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour problems, relationship challenges and personnel dilemmas can all be worked on with these team oriented problem solving processes.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">We will introduce participants to a range of powerful effective approaches for them to choose from back in their own workplaces.</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">A great day &ndash; going away buzzing with ideas</p></blockquote><p fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/RrpI3FCcJBg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p><blockquote fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Excellent!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Inspirational!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Informative!</p></blockquote><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3><ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Increased confidence regarding problem solving around inclusion in mainstream settings</li><li fr-original-style="" style="box-sizing: border-box;">Access to a wider range of practical strategies and techniques to impact on communication, realtionship, learning and behaviour issues</li><li fr-original-style="" style="box-sizing: border-box;">Learn new problem solving processes</li></ol><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For ?</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li><li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li><li fr-original-style="" style="box-sizing: border-box;">Guidance staff</li><li fr-original-style="" style="box-sizing: border-box;">Learning Support teams</li><li fr-original-style="" style="box-sizing: border-box;">SENCOs</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li><li fr-original-style="" style="box-sizing: border-box;">Parents</li><li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li><li fr-original-style="" style="box-sizing: border-box;">Community workers and carers</li></ul><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The course answers the questions :</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How can we work out how to include this child best?</li><li fr-original-style="" style="box-sizing: border-box;">Is there a more structured way to run this meeting?</li><li fr-original-style="" style="box-sizing: border-box;">Can we explore the emotional impact the person is having on us and still agree strategies?</li><li fr-original-style="" style="box-sizing: border-box;">How can I get unstuck from this problem?</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The day will cover:</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Solution Circles</li><li fr-original-style="" style="box-sizing: border-box;">Solution Focused approaches</li><li fr-original-style="" style="box-sizing: border-box;">Synectics &ndash; using analogies and out of the box creativity</li><li fr-original-style="" style="box-sizing: border-box;">Circles of Adults</li><li fr-original-style="" style="box-sizing: border-box;">Using Imagination to solve problems</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">If you liked this course you may well like:</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions.com/training/circles-of-adults/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">CIRCLES OF ADULTS</a></p>

PROBLEM SOLVING TOOLS AND TECHNIQUES

Full Day

1-3 Hours / Half Day

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

I will travel to the customer

<p style="color: rgb(80, 54, 89); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(80, 54, 89);">This practical course is perfect if you are overwhelmed by options and have difficulty making decisions. Our trainers bring useful tools and techniques to the rescue, making problem solving and decision making a breeze.</p><ul style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Different ways to define and analyse problems</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Is the problem ours to solve?</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Being clear about solutions &ndash; Would Like, Want and Must-Have</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Using brainstorming, problem solving and creative thinking techniques</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Evaluate all the options using simple criteria</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Information overload and how to avoid it</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Decision making techniques</li></ul><div fr-original-style="" style="box-sizing: border-box;">4 weeks - 1 session a week (3hrs live online)</div><h2 style="color: rgb(35, 73, 109); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 73, 109);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course is also available as in-house training at a fixed cost for up to 12 delegates.&nbsp;</span><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Email us&nbsp;for more information. <a href="mailto:admin@sterlingtraining.org" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">admin@sterlingtraining.org</a>.uk</span></h2>

Sterling Training

Tools and techniques to make solving problems and decision-making a breeze!

Problem Solving and Decision Making

<div><div id="commonContent"><h3>Overview</h3><p>With the ever-increasing demand for Problem Solving in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Problem Solving  may be.</p><p>Learning about Problem Solving  or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Problem Solving . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Problem Solving  is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</p><p>The self-paced online learning methodology by compete high in this Problem Solving  course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</p><p>Instead of searching for hours, enrol right away on this Problem Solving  course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</p><h3>Who is this course for?</h3><p>While we refrain from discouraging anyone wanting to do this Problem Solving  course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</p><ol><li>Anyone looking for the basics of Problem Solving ,</li><li>Jobseekers in the relevant domains,</li><li>Anyone with a ground knowledge/intermediate expertise in Problem Solving ,</li><li>Anyone looking for a certificate of completion on doing an online training on this topic,</li><li>Students of Problem Solving , or anyone with an academic knowledge gap to bridge,</li><li>Anyone with a general interest/curiosity</li></ol><h3>Career Path</h3><p>This Problem Solving  course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - The Creative Problem Solving and Decision Making</h4><div><div><ul><li><div>
<span></span><h5>
The Creative Problem Solving and Decision Making</h5></div><div>
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Module 2 - The Problem Solving Model</h4><div><div><ul><li><div>
<span></span><h5>
The Problem Solving Model</h5></div><div>
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Module 3 - Problem Solving Tools and Techniques</h4><div><div><ul><li><div>
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Problem Solving Tools and Techniques</h5></div><div>
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Module 4 - Making Good Decisions</h4><div><div><ul><li><div>
<span></span><h5>
Making Good Decisions</h5></div><div>
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Module 5 - Developing Critical Thinking Skills</h4><div><div><ul><li><div>
<span></span><h5>
Developing Critical Thinking Skills</h5></div><div>
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Module 6 - Understanding Creativity and Innovation</h4><div><div><ul><li><div>
<span></span><h5>
Understanding Creativity and Innovation</h5></div><div>
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Module 7 - Creativity and Innovation in Business</h4><div><div><ul><li><div>
<span></span><h5>
Creativity and Innovation in Business</h5></div><div>
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Module 8 - Individual and Group Techniques for Creativity</h4><div><div><ul><li><div>
<span></span><h5>
Individual and Group Techniques for Creativity</h5></div><div>
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Compete High

Problem Solving Masterclass

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

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