Name: Diploma in Leadership
Price: 27.99 GBP
Availability: InStock

<p><strong>Hospitality &amp; Catering Management - CPD Certified - Get 2 Free Courses<br /></strong></p><p><strong>This Hospitality &amp; Catering management course is specifically designed for individuals who are eager to carve a successful path in this exhilarating industry. Whether you are a budding professional seeking to enhance your Hospitality &amp; Catering Management skills or a passionate entrepreneur dreaming of starting your own catering business, this comprehensive Hospitality &amp; Catering Management program is tailored to meet your aspirations. </strong></p><p><strong>Key Features of the Hospitality &amp; Catering Management course:</strong></p><ul><li>Instant CPD certificate and a hard copy included</li><li>Fully online, interactive Hospitality &amp; Catering Management Training</li><li>Self-paced learning and laptop, tablet, and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Gifts with Hospitality &amp; Catering Course<br /></strong></p><ul><li><strong>Course 02:</strong> Level 3 Supervising Food Safety in Hospitality &amp; Catering</li><li><strong>Course 03:</strong> Level 2 HACCP Training</li></ul><p><strong>Curriculum Hospitality &amp; Catering Management Curriculum</strong></p><p>Our Hospitality &amp; Catering Management curriculum covers the critical aspects of food safety and hygiene, ensuring that you are well-versed in the laws and regulations that govern this field. So, if you're ready to take the leap into the captivating world of Hospitality &amp; Catering, enroll today and embark on a journey that will redefine your future.</p><p><strong>Hospitality and Event Management</strong></p><ul><li><strong>Module 01</strong>: An Overview of the Hotel Industry</li><li><strong>Module 02</strong>: The Process of Selection and Recruitment in the Hospitality Industry</li><li><strong>Module 03</strong>: The Process of Development and Training in Hospitality &amp; Catering Industry</li><li><strong>Module 04</strong>: Management of Front Office Operations</li><li><strong>Module 05</strong>: Management of Housekeeping, Engineering and Security Operations</li><li><strong>Module 06</strong>: Management of Food and Beverage Operations</li><li><strong>Module 07</strong>: Management of Service Quality in Hospitality Industry</li><li><strong>Module 08</strong>: Marketing in Travel and Tourism Business</li><li><strong>Module 09</strong>: Accounting inHospitality &amp; Catering Industry</li><li><strong>Module 10</strong>: Customer Satisfaction</li><li><strong>Module 11</strong>: E-Hospitality and Technology</li><li><strong>Module 12</strong>: Introduction to Travel and Tourism</li><li><strong>Module 13</strong>: Tourism in the New Normal World/ Post COVID Travel Destinations</li><li><strong>Module 14</strong>: An Overview of Hospitality &amp; Catering Business</li><li><strong>Module 15</strong>: Laws and Legislations Regarding food Safety and Hygiene</li><li><strong>Module 16</strong>: Food Safety and Hygiene</li><li><strong>Module 17</strong>: Food Safety in Catering</li><li><strong>Module 18</strong>: Management of Food and Beverage Operations</li><li><strong>Module 19</strong>: Marketing and Human Resource in Hospitality &amp; Catering Industry</li></ul><p><strong>Certification</strong></p><p>Once you've successfully completed your Hospitality &amp; Catering Management course, you will immediately be sent a digital Hospitality &amp; Catering Management certificate. Also, you can have your printed Hospitality &amp; Catering Management certificate delivered by post (shipping cost £3.99).</p><p><strong>Accreditation</strong></p><p>This Hospitality &amp; Catering Management course is CPD QS certified, which ensures the quality of the course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Hospitality &amp; Catering Management course is ideal for anyone aspiring to work, or currently works in the hospitality &amp; catering industry, hotel and catering industry, entrepreneurs, pursuing a career in travel and tourism, and hotel and restaurant staff</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Hospitality &amp; Catering Management course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Concierge</li><li>Restaurant Manager</li><li>Event manager</li><li>Wedding planner</li><li>Front desk agent</li><li>Sommelier</li><li>Hospitality Manager</li><li>Hotel Business Owner</li><li>Housekeeping Supervisor</li><li>Travel Advisor</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

                        </div>

Training Express

Hospitality & Catering Management - CPD Certified Course

General Admission

<p>Are you ready to transform your hotel's profitability? Enroll in our comprehensive Hotel Revenue Management course and master the strategies that drive success in the hospitality industry. Designed for professionals eager to enhance their skills and boost their hotel's revenue, this course covers all critical aspects of revenue management.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p>This Hotel Revenue Management course teaches you how to maximize a hotel's income by effectively managing its resources. You'll start by understanding the basics of revenue management and why it's crucial for a hotel's success. You'll learn how to track key performance indicators to measure a hotel's performance accurately. The course covers forecasting methods to predict future revenue, and you'll explore various pricing strategies to optimize profits. You'll also learn about overbooking tactics and how to balance customer satisfaction with revenue goals.</p><p>Additionally, the course discusses important factors like customer behavior and market conditions. You'll discover how to develop profitable distribution strategies and effective promotion techniques to attract more guests. Finally, you'll look at the future trends of revenue management in the UK, preparing you for upcoming changes in the industry. By the end of the course, you'll be equipped with the skills to boost a hotel's revenue effectively.</p><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Fundamentals of Hotel Revenue Management</li><li>Module 02: Importance of Revenue Management</li><li>Module 03: Key Performance Indicator in Revenue Management</li><li>Module 04: Forecasting of Hotel Revenue Management</li><li>Module 05: Pricing of Hotel Revenue Management</li><li>Module 06: Overbooking Practices in Hotel Revenue Management</li><li>Module 07: Customer and Other Essential Factors</li><li>Module 08: Profitable Distribution Strategy</li><li>Module 09: How to Promote Your Hotel</li><li>Module 10: The Future of Hotel Revenue Management in the UK</li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Understand fundamentals of hotel revenue management principles and practices.</li><li>Recognise the importance of effective revenue management strategies.</li><li>Identify key performance indicators in revenue management.</li><li>Develop accurate forecasting techniques for hotel revenue management.</li><li>Apply effective pricing strategies in hotel revenue management.</li><li>Implement profitable distribution strategies to enhance hotel revenue.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Hotel Revenue Management <span>1:59:34</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: Fundamentals of Hotel Revenue Management</span>

                                                    <span>10:22</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: Importance of Revenue Management</span>

                                                    <span>14:53</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Key Performance Indicator in Revenue Management</span>

                                                    <span>10:52</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: Forecasting of Hotel Revenue Management</span>

                                                    <span>14:02</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Pricing of Hotel Revenue Management</span>

                                                    <span>14:11</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Overbooking Practices in Hotel Revenue Management</span>

                                                    <span>08:37</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Customer and Other Essential Factors</span>

                                                    <span>08:24</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 08: Profitable Distribution Strategy</span>

                                                    <span>11:17</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 09: How to Promote Your Hotel</span>

                                                    <span>09:22</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: Module 10: The Future of Hotel Revenue Management in the UK</span>

                                                    <span>15:34</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>11: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>12: Leave A Review</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Hotel managers aiming to optimise revenue.</li><li>Revenue management professionals seeking advanced skills.</li><li>Hospitality students focusing on revenue management.</li><li>Marketing professionals in the hotel industry.</li><li>Entrepreneurs in the hospitality sector.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Revenue Manager</li><li>Hotel General Manager</li><li>Pricing Analyst</li><li>Distribution Manager</li><li>Marketing Director</li><li>Hospitality Consultant</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Hotel Revenue Management

<p>Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Hospitality Management for Hotel Industry. This Hospitality Management for Hotel Industry is the ideal approach for you to obtain a thorough understanding and knowledge of the subject.</p> <p>We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest Hospitality Management for Hotel Industry course, you will get exclusive training, which will enable you to stand out in this competitive market.</p> <p>However, the Hospitality Management for Hotel Industry course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation.</p> <p>So, if you are eager to see yourself in a gratifying career, then enrol in our course today!</p> <p><strong>What will make you stand out?</strong></p> <p>On completion of this online course, you will gain:</p> <ul> <li><strong>CPD QS Accredited Proficiency </strong></li><li>After successfully completing the course, you will be eligible to order your certificate.</li><li>Lifetime access to the whole collection of learning materials.</li><li>The online test with immediate results</li><li>You can study and complete the course at your own pace.</li><li>Study for the course using any <strong>internet-connected device,</strong> such as a computer, tablet, or mobile device.</li></ul><p>The substantial Hospitality Management for Hotel Industry is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Hospitality Management for Hotel Industry and explore the key topics such as:</p> <p><strong>Hospitality Management for Hotel Industry</strong></p> <ul> <li>Module 01: Introduction to Hospitality Management</li><li>Module 02: An Overview of Hotel Industry</li><li>Module 03: The Process of Selection and Recruitment in Hospitality Industry</li><li>Module 04: The Process of Development and Training in Hospitality Industry</li><li>Module 05: Management of Front Office Operations</li><li>Module 06: Management of Housekeeping, Engineering and Security Operations</li><li>Module 07: Management of Food and Beverage Operations</li><li>Module 08: Management of Service Quality in Hospitality Industry</li><li>Module 09: Marketing in Travel and Tourism Business</li><li>Module 10: Accounting in Hospitality Industry</li><li>Module 11: Customer Satisfaction</li><li>Module 12: E-Hospitality and Technology</li></ul> <p>Therefore, reinforce your knowledge and furnish your skills by enrolling in our course. Take one step closer to achieving your goal.</p> <p><strong>Show off your new skills with a certificate of completion - </strong></p> <p><strong>Digital Certificate: </strong></p> <ul> <li>CPD Accredited : £4.99</li></ul> <p><strong>Hardcopy:</strong></p> <ul> <li>Hardcopy Certificate: £9.99 (FREE UK Delivery)</li><li>Hardcopy Transcript: £9.99 </li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p><strong>Is This Hospitality Management for Hotel Industry Course the Right Option for You?</strong></p> <p>This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Hospitality Management for Hotel Industry course.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Without any formal requirements, you can delightfully enrol in this course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>The aim of this exclusive Hospitality Management for Hotel Industry course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas: </p> <ul> <li>Hospitality Manager</li><li>Hotel General Manager</li><li>Front of House Manager</li><li>Groups Sales Coordinator</li><li>Residential Duty Manager</li></ul> 
                        </div>

NextGen Learning

Tourism Management

Hospitality & Catering

Hospitality Management

Hotel Management

Hospitality & Tourism

Hospitality

Hospitality Management for Hotel Industry

<p><strong>&gt;&gt;24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!&lt;&lt;</strong><br /><br />The need for cleaning services never declines, and industry growth is continuous. 80% of families are anticipated to utilise house cleaning services by 2024, which is growing by 20% annually. So as you can see, there are many prospects in this sector right now.</p><p>Fortunately, our thorough Cleaning course is created so that anybody, regardless of background, may become an expert cleaner.</p><p>This step-by-step guided Cleaning course has been designed to assist you in acquiring the necessary abilities and preparing you to shine in this sector. In this course, you will be introduced to the cleaning job. Then you will be provided with a more in-depth understanding of various equipment, products, and clothing. Additionally, you will discover more about external surfaces, quality service in your business, chemical safety, and many other important topics.</p><p>If you wish to be a part of the UK cleaning industry, you will only need to develop a set of skills. Here's where our course can be a helpful resource.</p><p><strong>Upon successful completion of this Cleaning course, you will be able to,</strong></p><ul><li>Get an introduction to cleaning tasks.</li><li>Determine the appropriate cleaning equipment, products, and clothing.</li><li>Learn how to clean bathrooms and toilets professionally.</li><li>Learn more about external surfaces, chemical safety, and alarm codes for cleaners.</li><li>Recognise the importance of health and safety at work.</li><li>Discover the responsibilities of the cleaning managers and staff.</li><li>Improve your kitchen cleaning and commercial oven cleaning abilities.</li><li>Explore the keyholding and alarm codes for cleaners.</li></ul> <p>Take a step toward a brighter future!</p><p><strong>Why Choose Us?</strong></p><ul><li>Opportunity to earn a certificate accredited by <strong>CPDQS.</strong></li><li><strong>Get a free student ID </strong>card<strong>! </strong>(£10 postal charge will be applicable for international delivery)</li><li>Innovative and engaging content.</li><li>Free assessments</li><li>24/7 tutor support.</li></ul><p><strong>**** Course Curriculum ****</strong></p><ul><li>Module 1: Introduction</li><li>Module 2: Diversity</li><li>Module 3: Equipment, Products and Clothing</li><li>Module 5: Food Kitchen and Commercial Kitchen Cleaning</li><li>Module 6: Bathrooms and Toilets</li><li>Module 7: Office Cleaning</li><li>Module 8: External Surfaces and Areas</li><li>Module 9: Dealing with Non-Routine Waste</li><li>Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners</li><li>Module 12: Running the Business with Quality Service</li><li>Module 13: Customer Satisfaction</li><li>Module 14: Management of Staff</li><li>Module 15: Marketing, Advertising and Sales</li><li>Module 16: Expansion Management</li><li>Module 17: Business Insurance, Tax and Additional Equipment</li></ul><p>... and many more!</p><p><strong>Assessment Process</strong></p><p>Once you have completed all the modules in the <strong>Cleaning </strong>course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This cleaning course is typically intended for individuals who are interested in pursuing a career in cleaning or those who are already working in the cleaning industry and wish to improve their skills and knowledge. Some examples of people who may benefit from taking our course include:</p><ul><li>Individuals who want to join the cleaning business.</li><li>Housekeepers.</li><li>Domestic Cleaners</li><li>Window Cleaners</li><li>Mobile Cleaners</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Cleaning course is a valuable credential to have and would be helpful for the following careers.</p><ul><li>Cleaning Manager</li><li>Cleaning Assistant</li><li>Professional Cleaner</li><li>Janitor</li></ul><p><em><strong>In the UK, the average salary of these professions ranges from £20,000 - £30,000 per annum.</strong></em></p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>CPDQS Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div> <p>If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.</p> </div>

                        </div>

Academy for Health and Fitness

Level 3 Cleaning Training

<p><strong>&gt;&gt; 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before &lt;&lt;</strong></p><p>The UK hospitality industry is a major employer, contributing significantly to the economy. Did you know it employs over <strong>3.2 </strong><strong>million</strong> people and generates over <strong>£200</strong> billion in revenue annually? Have you ever wondered what it takes to run a successful hotel? This Hotel Management course will equip you with the knowledge and skills to excel in this exciting field.</p><p>Our comprehensive <strong>Hotel Management course</strong> covers everything you need to know about the industry, from its structure and operations to essential skills like customer service and marketing. You'll learn about the recruitment and training processes, understand the intricacies of front office, housekeeping, and food &amp; beverage operations. We'll explore how to achieve exceptional service quality, develop effective marketing strategies, and navigate the world of hospitality accounting. Additionally, you'll gain insights into the growing importance of e-hospitality and technology in today's travel and tourism landscape.</p><p><strong>Learning Outcomes of Hotel Management</strong></p><ul><li>Explain the structure and operations of different hotel departments.</li><li>Implement effective recruitment and training strategies in hospitality.</li><li>Ensure smooth front office operations and deliver exceptional guest service.</li><li>Apply best practices in housekeeping, engineering, and security management.</li><li>Develop and implement effective marketing strategies for the hospitality industry.</li><li>Analyze financial statements specific to the hotel industry.</li></ul><p>Whether you're looking to enter the hospitality industry for the first time or are looking to advance your current career, this course is an excellent investment in your future. <strong>Sign up today </strong>and take the first step towards a fulfilling career in hotel management!</p><p><strong>Why Choose Our Hotel Management Course?</strong></p><ul><li>Get a <strong>free student ID card</strong> with Hotel Management Training</li><li>Get instant access to this Hotel Management course.</li><li>The Hotel Management is affordable and simple to understand</li><li>The Hotel Management is an entirely online, interactive lesson with voiceover audio</li><li><strong>Lifetime access </strong>to the Hotel Management course materials</li><li>The Hotel Management comes with 24/7 tutor support</li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p>Here is the curriculum breakdown of this course:</p><ul><li>Module 1: Introduction</li><li>Module 2: An Overview of the Hotel Industry</li><li>Module 3: The Process of Selection and Recruitment in the Hospitality Industry</li><li>Module 4: The Process of Development and Training in the Hospitality Industry</li><li>Module 5: Front Office Operations</li><li>Module 6: Housekeeping, Engineering, and Security Operations</li><li>Module 7: Food and Beverage Operations</li><li>Module 8: Service Quality in the Hospitality Industry</li><li>Module 9: Marketing in Travel and Tourism Business</li><li>Module 10: Accounting in Hospitality Industry</li><li>Module 11: Customer Satisfaction</li><li>Module 12: E-Hospitality and Technology</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate:</strong> £12.99</li><li><strong>CPD Hard Copy Certificate:</strong> £29.99</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Hotel Management Training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want!</p><ul><li>People interested in Hotel Business</li><li>Interested in starting Hotel Management Agency</li><li>Looking forward to starting a career as Hotel Manager, Supervisor etc</li><li>Hotel Operation Supervisor</li><li>Anyone interested to learn more about Hotel Management Process</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this Hotel Management Training bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of our course, candidates may choose to pursue an extensive range of careers, including:</p><ul><li>Back Office Supervisor</li><li>Event Planner</li><li>Hotel Manager</li><li>Hotel Supervisor</li><li>Executive Manager (Hotel &amp; Tourism)</li><li>Executive Meeting Manager</li><li>Front Desk Supervisor</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            £12.99
        </p>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £29.99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em><em><br /></em></p></div>

                        </div>

Hotel Management Diploma - CPD Certified

<p>Hospitality &amp; Restaurant Management is a combined form of customer management, service management, supervision, kitchen management, space management, people management and many other diverse responsibilities.</p><p>This job industry has great career opportunities and allows you to learn diverse managerial skills.</p><p>After extensive research and gathering comprehensive experience, experts have prepared this Hospitality &amp; Restaurant Management course to make the learning experience much more enjoyable and effective.</p><p>If you are looking to start your career in this field or explore more knowledge on the relevant field then this course will give you the most updated knowledge and train you in up-to-the-minute date skills.</p><p>This Hospitality &amp; Restaurant Management online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 05 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course.</p><p>You'll get a Free Student ID card by enrolling in this Hospitality &amp; Restaurant Management course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards.</p><p>So, without further ado enrol the course today - gear up with the essential skills to set yourself up for excellence!</p><p><strong>Why Prefer this Hospitality &amp; Restaurant Management Course? </strong></p><ul><li>Opportunity to earn a certificate accredited by <strong>CPD </strong>after completing this course</li><li><strong>Student ID card </strong>with amazing discounts - completely for <strong> FREE! </strong>(£10 postal charges will be applicable for international delivery)</li><li>Standards-aligned lesson planning</li><li>Innovative and engaging content and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete the program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul> <p>Enrol in the course right now and you'll have immediate access to all of the Hospitality &amp; Restaurant Management course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you.</p><p> Hospitality &amp; Restaurant Management Course </p><ul><li>Module 1. Introduction to Hospitality and Revenue Management</li><li>Module 2. Business Prospect of the Hospitality Industry</li><li>Module 3. An Overview of the Hotel Industry</li><li>Module 4: The Process of Selection and Recruitment in the Hospitality Industry</li><li>Module 5: The Process of Development and Training in the Hospitality Industry</li><li>Module 6. Hospitality Management Operations</li><li>Module 7. Management of Service Quality in the Hospitality Industry</li><li>Module 8. Importance of Revenue Management</li><li>Module 9. Key Performance Indicators in Hospitality Revenue Management</li><li>Module 10. The Revenue Management</li><li>Module 11: Customer Satisfaction</li><li>Module 12. Promotional Strategies</li><li>Module 13. The Future of Hospitality Revenue Management in the UK</li><li>Module 14. Career Prospects in the Hospitality Industry</li></ul><p><strong>Assessment Process</strong></p><p>Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Hospitality &amp; Restaurant Management course.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody.</p><ul><li>People interested in Restaurant Business</li><li>Interested to start Restaurant &amp; Catering Service Business</li><li>Looking forward to starting a career as Hotel Manager, Supervisor etc</li><li>Hotel Operation Supervisor</li><li>Anyone interested to learn more about Restaurant Management Process</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of our course, candidates may choose to pursue an extensive range of careers including:</p><ul><li>Restaurant Manager</li><li>Event Planner</li><li>Hotel Manager</li><li>Hotel Supervisor</li><li>Executive Manager (Restaurant &amp; Tourism)</li><li>Hospitality coach</li><li>Assistant Restaurant Manager</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            £10
        </p>
        <h4>CPD Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div> <p>If you are an <strong>international student,</strong> then you have to pay an additional <strong>10 GBP</strong> as an international delivery charge.</p> </div>

                        </div>

Hospitality & Restaurant Management

<p>The field of work known as hospitality involves <strong>taking care of customers</strong> who frequently visit your business. The most typical kinds of properties where hospitality managers work include <strong>hotels, motels, resorts, and condos</strong>. But there are also hospitality managers in private transportation, retail, food and beverage, and other sectors.</p> <p>In this course, you will learn about this industry, the <strong>basics of hospitality</strong>, how it relates to tourism, lodging and food service, different forms of accommodation, different kinds of rooms, restaurant management and hotel guests in this course. Understanding the growth of the hospitality industry and effective quality control is also essential.</p> <p>This hospitality bundle is a thorough, instructor-led course created to give you a thorough understanding of the nature of the associated industry and your primary responsibilities. You must be able to provide excellent service to others and control situations when they go wrong. To do this, our skilled specialists created this course to meet your demands.</p> <p>The hospitality bundle teaches you everything about the subject in-depth and from scratch. You will receive exciting learning materials throughout this self-paced program, and you will learn the skills you need to apply a variety of concepts to give yourself a competitive edge in the job market.</p> <p><strong>Learning Outcome</strong></p> <p>Following the successful completion of the course, you will</p> <ul> <li>Know the fundamentals of the hospitality and hotel industries</li><li>Learn about the significance of customer care in the hotel industry</li><li>Be able to handle money in the hospitality industry</li><li>Become competent in opening and closing practices, shift reporting, and control systems in hotel management</li><li>Hold a grasp of the hospitality, marketing, and hotel sector in general</li><li>Know about cleaning, food and beverage, and auditing procedures</li><li>Understand the cost management for the hospitality sector</li><li>Have knowledge of accounting functions in the hospitality and hotel industries.</li></ul> <p><strong>Why People love Hospitality From Academy for Health &amp; Fitness:</strong></p> <ul> <li>Opportunity to boost your CV/Resume with <strong>CPD </strong><strong>accredited proficiency</strong></li><li>Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery)</li><li>Instant results upon completion of each assessment</li><li>Certificates available in both PDF and hard copy format</li><li>Interactive, high-quality course content with 24/7 online access</li><li>Full tutor support and learning assistance included.</li></ul> <p><strong>****Course Curriculum****</strong><br />Here are the topics you will cover on the Course.</p> <ul> <li>Module 01: Introduction to Hospitality Management</li><li>Module 02: An Overview of Hotel Industry</li><li>Module 03: The Process of Selection and Recruitment</li><li>Module 04: The Process of Development and Training</li><li>Module 05: Management of Front Office Operations</li><li>Module 06: Management of Housekeeping, Engineering and Security Operations</li><li>Module 07: Management of Food and Beverage Operations</li><li>Module 08: Management of Service Quality</li><li>Module 09: Marketing in Travel and Tourism Business</li><li>Module 10: Accounting in Hospitality Industry</li><li>Module 11: Customer Satisfaction</li><li>Module 12: E-Hospitality and Technology</li></ul> <p><strong>Assessment Process</strong></p> <p>Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately.</p> <p><strong>Showcase Your Accomplishment of New Skills: Get a Certification of Completion</strong></p> <p>Upon passing the assessment, you will receive proper certification that is accredited by CPD and universally accepted. You can order your certificate at a cost of £10 for PDF and £29 for hardcopy certificate or both for £39.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone who enjoys picking up new skills can enrol in this program.</p> 
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Enrol on the Hospitality with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Hospitality without any delay.</p> 
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>You will be able to grasp specific knowledge and abilities with the highest level of confidence after completing the hospitality management course or training, enabling you to advance your career in the appropriate industry, such as :</p> <ul> <li>Hospitality Manager</li><li>Hotel Manager</li><li>Housekeeping Manager</li><li>Catering Manager</li></ul> 
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £10
        </p>

                        </div>

Hospitality: E-Hospitality and Technology

<p>Discover a world of opportunities with our exclusive bundle: Transport Management, Import/Export &amp; Delivery Management. Are you ready to embark on a fulfilling career that offers financial stability and the excitement of managing logistics on a global scale? In the United Kingdom, the average salary for professionals in these fields reaches £30,000 to £70,000 per year, ensuring a prosperous future for those with the right skills and knowledge.</p><p>This comprehensive bundle includes three courses that will equip you with the necessary skills to thrive in the transport, import/export, and delivery management sectors. Our courses provide invaluable insights into supply chain dynamics, transportation strategies, international trade regulations, and efficient delivery networks. You will acquire the skills employers highly value, enabling you to impact the ever-evolving realm of transport and logistics significantly.</p><p>Each course in this Transport Management, Import/Export &amp; Delivery Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Transport Management, Import/Export &amp; Delivery Management bundle promises education and an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p>Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now!</p><p>The courses in this bundle include:</p><ol><li>Delivery Manager</li><li>Import/Export</li><li>Transport Manager</li></ol><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a comprehensive understanding of transport management principles and techniques, including supply chain dynamics, logistics planning, and efficient resource allocation.</li><li>Gain in-depth knowledge of import/export procedures, international trade regulations, and documentation required for successful cross-border transactions.</li><li>Acquire the skills to effectively manage delivery networks, ensuring timely and cost-effective transportation of goods and services.</li><li>Learn to optimise transportation strategies, considering mode selection, route planning, and risk management.</li><li>Enhance your problem-solving and decision-making abilities in complex logistics scenarios, allowing you to effectively address challenges and seize opportunities.</li><li>Cultivate strong communication and negotiation skills, enabling you to collaborate with stakeholders and ensure smooth coordination throughout the logistics process.</li></ul><p>The Transport Management, Import/Export &amp; Delivery Management bundle comprises three courses to provide a holistic understanding of the transport and logistics industry. You will gain the expertise necessary to excel in these fields through a combination of theoretical knowledge and skills.</p><p>The <strong>Delivery Manager</strong> course delves into the intricacies of managing and optimising the delivery process. From understanding customer expectations and implementing efficient route planning to deploying advanced tracking systems and ensuring customer satisfaction, this course equips you with the skills to excel as a Delivery Manager.</p><p>The <strong>Import/Export </strong>course focuses on the fundamental principles of international trade. You will learn about import and export procedures, documentation requirements, customs regulations, and compliance measures. Additionally, you will gain insights into global market trends, trade agreements, and cultural considerations that impact successful international trade operations.</p><p>The <strong>Transport Manager</strong> course comprehensively explains transportation modes, including road, rail, air, and sea. You will explore the advantages and challenges associated with each method and learn to develop efficient transportation networks. Topics covered include supply chain management, cost optimisation, risk mitigation, and sustainable transportation practices.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The target audience for the course is:</p><ul><li>Aspiring transport managers seeking to enhance their knowledge and skills in logistics and supply chain management.</li><li>Professionals working in the import/export industry who want to deepen their understanding of international trade regulations and optimise their operations.</li><li>Individuals are interested in pursuing a career in delivery management and seeking a comprehensive understanding of logistics planning and coordination.</li><li>Entrepreneurs and business owners involved in international trade or logistics want to expand their expertise and make informed decisions.</li><li>Students or graduates in business, management, or related fields who wish to specialise in transport management, import/export, or delivery management.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Delivery Manager: £25,000 to £45,000 per year</li><li>Import/Export Coordinator: £22,000 to £40,000 per year</li><li>Transport Manager: £30,000 to £70,000 per year</li><li>Logistics Coordinator: £20,000 to £35,000 per year</li><li>Supply Chain Analyst: £25,000 to £45,000 per year</li><li>Freight Forwarder: £20,000 to £40,000 per year</li></ul><p>Note: The salary ranges are approximate and may vary depending on location, experience, and company.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            £9.99
        </p>
            <div><p>Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates!</p><p>Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for <strong>Delivery Manager</strong> absolutely free!</p><p>Upon finishing <strong>Import/Export</strong> and <strong>Transport Manager</strong>, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!</p></div>

                        </div>

Enterprise Transport

Transport Manager

Logistics Management

Transportation Management

Commercial Transport

Transport & Logistics

Transport Management, Import/Export & Delivery Management

<p>The terms "equality" and "diversity" have been used frequently, but what do they mean, and how do they apply to you?</p><p>Creating a diverse and inclusive workplace is essential in today's society, where differences in backgrounds, experiences, and perspectives are becoming more celebrated. However, achieving true equality, diversity and inclusion (EDI) can be a challenging task for any organisation. For instance, do you know how to avoid inappropriate behaviours and create a welcoming and supportive work culture?</p><p>Imagine creating an ideal workplace where everyone feels valued, respected, and able to contribute to their full potential. Our Equality, Diversity and Inclusion (EDI) course is designed to provide you with the necessary knowledge to create a work environment that celebrates diversity and promotes inclusivity. Enrol in this course today and discover how you can create a positive and productive work environment where everyone feels valued and included.</p><p><strong><u>Significance of Equality, Diversity, and Inclusion (EDI) in the Workplace:</u></strong></p><p>Equality, Diversity, and Inclusion (EDI) play a vital role in the success and growth of UK workplaces. Embracing EDI offers numerous benefits, such as:</p><ul><li><strong>Better Decision Making: </strong>McKinsey &amp; Company found that UK companies with diverse executive teams were more likely to experience above-average profitability.<br /><br /></li><li><strong>Increased Employee Engagement and Retention: </strong>In the UK, organisations that promote diversity and inclusion report higher levels of employee satisfaction, commitment, and reduced turnover.<br /><br /></li><li><strong>Enhanced Innovation and Problem Solving: </strong>Diverse management teams in the UK lead to higher revenues due to innovation, fostering creativity and improved problem-solving.<br /><br /></li><li><strong>Legal Compliance and Reputation: </strong>Compliance with UK legislation, such as the Equality Act 2010, reduces litigation risks and enhances an organisation's reputation as a responsible and inclusive employer.<br /><br /></li><li><strong>Access to a Wider Talent Pool: </strong>Embracing diversity and inclusion in UK workplaces attracts a broader range of candidates, tapping into diverse talent pools from different backgrounds and experiences.<br /><br /></li><li><strong>Meeting Diverse Customer Needs: </strong>UK businesses that promote diversity better understand and cater to the needs of their diverse customer base, expanding market reach and improving customer satisfaction.</li></ul><p>In conclusion, fostering a culture of inclusion and embracing diversity unlocks numerous benefits for UK businesses, including improved employee engagement, increased profitability, and a stronger reputation as a responsible and inclusive employer.</p><p><strong>Key Benefits</strong></p><ul><li>Eligibility for a <strong>The CPD Certification Service (CPD UK)</strong>- certified certificate on successful completion of Equality, Diversity and Discrimination Course</li><li>Learning materials of the course contain engaging voiceover and visual elements for your comfort</li><li>Freedom to study at your own pace</li><li>24/7 access to the Equality, Diversity and Discrimination course materials for lifetime</li><li>Full Tutor support on weekdays (Monday - Friday)</li><li>14 Days Unconditional <strong>Money Back Guarantee </strong></li></ul><p><strong>Course Curriculum:</strong></p><ul><li><strong>Module 01: </strong>Introduction to Equality, Diversity and Inclusion</li><li><strong>Module 02:</strong> The Protected Characteristics</li><li><strong>Module 03: </strong>Inappropriate Behaviour and Toxic Work Culture</li><li><strong>Module 04:</strong> Implementing EDI in Organisational Policy</li><li><strong>Module 05:</strong> Creating an Ideal Workplace</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the key concepts and principles of EDI</li><li>Identify the protected characteristics under UK law</li><li>Recognise inappropriate behaviour and how to address it</li><li>Develop organisational policies that promote EDI</li><li>Create an ideal workplace that celebrates diversity and promotes inclusivity</li><li>Learn how to engage and motivate a diverse workforce</li></ul><p><strong>Course Assessment</strong></p><p>You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course on equality, diversity, and discrimination can assist you in excelling in the areas you want. Regardless of where you are in your profession, the training will advance it. This course is suitable for-</p><ul><li>Law Students</li><li>Office Staffs</li><li>Employers</li><li>Managers</li><li>HR professionals</li><li>Managers and team leaders</li><li>Business owners and entrepreneurs</li><li>Individuals interested in EDI in the workplace</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for this course, with enrollment open to anyone!</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Popular job roles in the <strong>Equality, Diversity and Discrimination </strong> industry.</p><ul><li>Company Leaders</li><li>Employees of all levels</li><li>Supervisors - £44,000 (Approximately)</li><li>Managers - £48,000 (Approximately)</li></ul>
                        </div>

One Education

Equality, Diversity and Inclusion (EDI) Course

<div>
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							<p><span>Diploma in Leadership is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Diploma in Leadership and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.</span></p><p><span>Consisting of several modules, the course teaches you everything you need to succeed in this profession.</span></p><p><span>The course can be studied part-time. You can become accredited within 02 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.</span></p>						</div>
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			<h3><b>Why Choose Teachers Training</b></h3>		</div>
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				<div>
			<p>Some of our website features are:</p>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
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										<span>This is a dedicated website for teaching</span>
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										<span>24/7 tutor support</span>
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										<span>Interactive Content</span>
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													</span>
										<span>Affordable price</span>
									</li>
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										<span>Courses accredited by the UK's top awarding bodies</span>
									</li>
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										<span>100% online </span>
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										<span>Flexible deadline</span>
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		</section>
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			<h3><b> Entry Requirements
</b></h3>		</div>
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			<p>No formal entry requirements. You need to have:</p>		</div>
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										<span>Passion for learning</span>
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										<span>A good understanding of the English language</span>
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										<span>Be motivated and hard-working</span>
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										<span>Over the age of 16.</span>
									</li>
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			<h3><b>Certification</b></h3>		</div>
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							<p><b>CPD Certification from The Teachers Training</b></p><p>Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.</p><ul><li>You can get your digital certificate (PDF) for £4.99 only</li><li>Hard copy certificates are also available, and you can get one for only £10.99</li><li>You can get both PDF and Hard copy certificates for just £12.99!</li></ul><p>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.</p>						</div>
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							</div><table width="100%">				<tbody><tr>
					<td colspan="4">Introduction Section</td>
				</tr>
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					<td><i></i></td>
					<td>What This Course Is All About</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>Introduction to the problem</td>
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					<td><span><i></i> 00:05:00</span></td>
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					<td>The Link Between Leadership and Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td>Who Put YOU In Charge?</td>
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					<td><span><i></i> 00:06:00</span></td>
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					<td>What Does a Leader Actually Do?</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
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					<td><i></i></td>
					<td>Leader or Manager?</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td><i></i></td>
					<td>Followers Want Many Things But It All Boils Down To This</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>I.I.I.I.I. Understand You!</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The 6 C's</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to the Six C's - Plus a description of the1st C - Competence</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The 2nd C - Consistency</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The 3rd C - Completion</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The 4th C - Confidence</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The 5th and 6th C's - Camaraderie and Commitment</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The 'Fails' of leadership</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to the 'Fails'</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Failure of Purpose</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Failure to Meet Individuals Regularly</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Failure to Close the Loop</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Failure to Elicit Challenge</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Failure to Provide Specific Feedback</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Failure to Thank</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Failure to Be Visible</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Overriding Factors</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Consistency not intensity</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Most Important Question a Leader Can Ask</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
				</tbody></table>

The Teachers Training

Global Leadership

Leadership Skills

Diploma for School Business Leaders (DSBM)

Leadership Development

Trainers Course

Institute of Leadership & Management (ILM)

Diploma in Leadership

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

<div>
<div>
<div>
<div>
<div>
<div>
<p>The Professional Skills for Hotel Management course provides comprehensive training in various aspects of the hospitality industry, including hotel operations, front office management, housekeeping, food and beverage operations, customer satisfaction, marketing in travel and tourism, and utilizing e-hospitality technology.</p>
<h3><strong>Learning Outcomes:</strong></h3>
<ol>
<li>Gain an understanding of the hotel industry and its operations.</li>
<li>Learn effective processes for selection, recruitment, and training in the hospitality sector.</li>
<li>Acquire skills in managing front office, housekeeping, engineering, and security operations.</li>
<li>Develop knowledge of food and beverage operations and service quality management.</li>
<li>Explore marketing strategies applicable to travel and tourism businesses.</li>
<li>Understand the significance of customer satisfaction and how to enhance it.</li>
<li>Learn how to utilize e-hospitality technology to improve hotel services and customer experience.</li>
</ol>
</div>
</div>
</div>
</div>
</div>
</div>
<h3><strong>Why buy this Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training?</strong></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training</b><span> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training </b><span>does not require you to have any prior qualifications or experience. You can just enrol and start learning. </span></p>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training </b><span>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"> Module 01: An Overview of Hotel Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Overview of Hotel Industry</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: The Process of Selection and Recruitment in Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Process of Selection and Recruitment in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: The Process of Development and Training in Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Process of Development and Training in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Management of Front Office Operations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Front Office Operations</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Management of Housekeeping, Engineering and Security Operations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Housekeeping, Engineering and Security Operations</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Management of Food and Beverage Operations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Food and Beverage Operations</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Management of Service Quality in Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Service Quality in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Marketing in Travel and Tourism Business</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Marketing in Travel and Tourism Business</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Customer Satisfaction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: E-Hospitality and Technology</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>E-Hospitality and Technology</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Professional Skills Course (PSC)

Hospital Management

Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-email-etiquette/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This training is designed to help <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">organize ideas&nbsp;</strong>and<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;communicate clearly</strong>. As a result of this session, you will be able to be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">concise</strong> and communicate with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">conviction</strong>. You will be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">productive</strong>, increase performance <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">satisfaction</strong>, and create a true <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">dialogue</strong> with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">increased internal and external customer satisfaction</strong>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Write clearly, creating an greater public perception of expertise;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Be more efficient with written communication, reducing wasted time and adding to profitability; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TOPICS</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Benefits of using email</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Purpose of E-mail</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Steps to take before writing</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Inflection in written messages</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Effects of instant messaging and text messaging</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Basic E-mail Plans</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Subject Lines</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Paragraph Structure</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Details</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Summary of Problem</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use of CC and BCC</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">TYPING IN ALL CAPS IS YELLING!</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Proofreading</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Email Etiquette</strong> is a 90-minute interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Janet Riesel, Chair &ndash; Career Planning &amp; Professional Development SIG</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of New York</span>

FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.
This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means increased internal and external customer satisfaction.
Attendees will be able to:
Write clearly, creating an greater public perception of expertise;
Be more efficient with written communication, reducing wasted time and adding to profitability; and
Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.
 
TOPICS
Benefits of using email
Purpose of E-mail
Steps to take before writing
Inflection in written messages
Effects of instant messaging and text messaging
Basic E-mail Plans
Subject Lines
Paragraph Structure
Details
Summary of Problem
Use of CC and BCC
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Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.
Janet Riesel, Chair – Career Planning & Professional Development SIGHuman Resources Association of New York

EMAIL ETIQUETTE

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more.</p>Overview<p>The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations.<br />The CDFOSÂ© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOSÂ© (Data Centre Operations Standard).</p><p>Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management<br />Needs analysis<br />Capability assessment<br />Service portfolio and catalogue<br />Service Level Agreements<br />Reporting - Complaint procedure <br />Customer satisfaction<br />Service Improvement Process (SIP)</li></ul><h4>Safety and Crisis Management</h4><ul><li>Most common type of accidents and why they often happen<br />The roles and responsibilities of appointed safety staff<br />The importance of the OH&amp;S or WHS manual<br />Calibration of measurement and test equipment<br />Proper lock-out/tag-out procedures<br />Emergency response plan requirement for various potential emergencies<br />The importance of Permit To Work</li></ul><h4>Physical Security</h4><ul><li>Standard Operating Procedures (SOP) for security<br />Security risk assessment<br />Security zones<br />Physical inspections / security patrols<br />Delivery of goods / holding area<br />Entry control of individuals<br />Badges and key management<br />Security monitoring<br />Security incident reporting</li></ul><h4>Facilities Maintenance</h4><ul><li>The importance of maintenance<br />Maintenance definitions<br />Maintenance operations procedures (MOP)<br />Service reports<br />Spare management<br />Tools<br />Housekeeping</li></ul><h4>Data Centre Operations</h4><ul><li>Shift handover<br />Walk around duties<br />Service management<br />Release management<br />Configuration management<br />Floor management<br />Equipment life cycle management</li></ul><h4>Monitoring/Reporting/Control</h4><ul><li>Monitoring requirements<br />Facilities monitoring matrix<br />Sensor / alarm point testing and calibration<br />Notification matrix<br />Escalation requirements<br />Reporting</li></ul><h4>Project Management</h4><ul><li>Project management<br />Project organization<br />Project manager<br />Initiation<br />Planning<br />Execution<br />Monitor and control<br />Closing<br />Evaluation / lessons learnt</li></ul><h4>Environmental Sustainability</h4><ul><li>The importance of sustainability<br />Environmental standards<br />Power efficiency indicators<br />Energy saving best practises<br />Water management<br />Sustainable energy usage</li></ul><h4>Governance and Compliance</h4><ul><li>The importance of document management<br />The siz sub-processes of document management<br />Asset management<br />Requirements or asset recording</li></ul><h4>Exam: Certified Data Centre Facilities Operations Specialist (CDFOSÂ©)</h4><ul><li>Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Certificate in Information Security Management Principles (CISMP)

Certified Facility Manager (CFM)

Commercial & Contract Management Certification Program (CCM)

Certified Supply Chain Professional (CSCP)

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Facilities Operations Specialist (CDFOS)

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			<h2>Overview</h2>		</div>
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				<div>
							<p><span>Level 5 Certificate in Cleaning Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Level 5 Certificate in Cleaning Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.</span></p><p><span>Consisting of several modules, the course teaches you everything you need to succeed in this profession.</span></p><p><span>The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.</span></p>						</div>
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			<h3><b>Why Choose Teachers Training</b></h3>		</div>
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			<p>Some of our website features are:</p>		</div>
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										<span>This is a dedicated website for teaching</span>
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										<span>24/7 tutor support</span>
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										<span>Interactive Content</span>
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										<span>Affordable price</span>
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										<span>Courses accredited by the UK's top awarding bodies</span>
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										<span>100% online </span>
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										<span>Flexible deadline</span>
									</li>
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		</section>
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			<h3><b> Entry Requirements
</b></h3>		</div>
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			<p>No formal entry requirements. You need to have:</p>		</div>
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										<span>Passion for learning</span>
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										<span>A good understanding of the English language</span>
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										<span>Be motivated and hard-working</span>
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										<span>Over the age of 16.</span>
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		</section>
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			<h3><b>Certification</b></h3>		</div>
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							<p><b>CPD Certification from The Teachers Training</b></p><p>Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.</p><ul><li>You can get your digital certificate (PDF) for £4.99 only</li><li>Hard copy certificates are also available, and you can get one for only £10.99</li><li>You can get both PDF and Hard copy certificates for just £12.99!</li></ul><p>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.</p>						</div>
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							</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Level 5 Certificate in Cleaning</td>
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								<tr>
					<td colspan="4">Module 01: An Introduction to the Cleaning Job</td>
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					<td><i></i></td>
					<td>An Introduction to the Cleaning Job</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
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					<td colspan="4">Module 02: The Diversity of Cleaning Jobs</td>
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					<td><i></i></td>
					<td>The Diversity of Cleaning Jobs</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
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					<td colspan="4">Module 03: Cleaning Equipment, Products and Clothing</td>
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					<td><i></i></td>
					<td>Cleaning Equipment, Products and Clothing</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
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					<td colspan="4">Module 04: House Cleaning</td>
				</tr>
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					<td><i></i></td>
					<td>House Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
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					<td colspan="4">Module 05: Food Kitchen and Commercial Kitchen Cleaning</td>
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					<td><i></i></td>
					<td>Food Kitchen and Commercial Kitchen Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
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					<td colspan="4">Module 06: Bathrooms and Toilets</td>
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					<td><i></i></td>
					<td>Bathrooms and Toilets</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
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					<td colspan="4">Module 07: Office Cleaning</td>
				</tr>
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					<td><i></i></td>
					<td>Office Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
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					<td colspan="4">Module 08: Cleaning External Surfaces and Areas</td>
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					<td><i></i></td>
					<td>Cleaning External Surfaces and Areas</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
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					<td colspan="4">Module 09: Dealing with Non-Routine Waste</td>
				</tr>
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					<td><i></i></td>
					<td>Dealing with Non-Routine Waste</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chemical Safety, Keyholding and Alarm Codes for Cleaners</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Starting a Cleaning Business and Planning for it</td>
				</tr>
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					<td><i></i></td>
					<td>Starting a Cleaning Business and Planning for it</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
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					<td colspan="4">Module 12: Running the Business with Quality Service</td>
				</tr>
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					<td><i></i></td>
					<td>Running the Business with Quality Service</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Customer Satisfaction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 14: Management of Staff</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Staff</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 15 Marketing, Advertising and Sales</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Marketing, Advertising and Sales</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 16: Expansion Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Expansion Management</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 17: Business Insurance, Tax and Additional Equipment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Insurance, Tax and Additional Equipment</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
				</tbody></table>

Level 5 Certificate in Cleaning Course is yet another “Teacher’s Choice” course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Level 5 Certificate in Cleaning Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.
Consisting of several modules, the course teaches you everything you need to succeed in this profession.
The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.
Course Curriculum Level 5 Certificate in Cleaning
Module 01: An Introduction to the Cleaning Job
Module 02: The Diversity of Cleaning Jobs
Module 03: Cleaning Equipment, Products and Clothing
Module 04: House Cleaning
Module 05: Food Kitchen and Commercial Kitchen Cleaning
Module 06: Bathrooms and Toilets
Module 07: Office Cleaning
Module 08: Cleaning External Surfaces and Areas
Module 09: Dealing with Non-Routine Waste
Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners
Module 11: Starting a Cleaning Business and Planning for it
Module 12: Running the Business with Quality Service
Module 13: Customer Satisfaction
Module 14: Management of Staff
Module 15 Marketing, Advertising and Sales
Module 16: Expansion Management
Module 17: Business Insurance, Tax and Additional Equipment
Why Choose Teachers Training
Some of our website features are:
This is a dedicated website for teaching
24/7 tutor support
Interactive Content
Affordable price
Courses accredited by the UK's top awarding bodies
100% online
Flexible deadline
Entry Requirements
No formal entry requirements. You need to have:
Passion for learning
A good understanding of the English language
Be motivated and hard-working
Over the age of 16.
Certification
CPD Certification from The Teachers Training
Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.
You can get your digital certificate (PDF) for £4.99 only
Hard copy certificates are also available, and you can get one for only £10.99
You can get both PDF and Hard copy certificates for just £12.99!
The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.


Health & Hygiene

Public Health


Gain advanced cleaning skills with the Level 5 Certificate in Cleaning. Elevate your expertise, ensuring top-notch cleanliness standards in professional environments.

Level 5 Certificate in Cleaning

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Operations Management

Construction Design & Management (CDM)

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The British Cleaning, Housekeeping, and Maintenance Level 5 Diploma is a comprehensive program designed to provide in-depth knowledge and practical skills in various aspects of cleaning, housekeeping, and maintenance. This bundle includes three courses:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: British Cleaning</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02: Diploma in House Cleaning</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: Cleaning, Decontamination and Waste Management</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course is meticulously structured to cover essential topics and best practices, ensuring that learners are well-equipped to handle real-world challenges in residential, commercial, and industrial settings.</p><div data-message-author-role="assistant" data-message-id="e78b1c7a-cd6b-43c9-bfad-f48bba8d516d" dir="auto" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By completing this diploma, learners will be well-prepared to take on advanced roles in the cleaning, housekeeping, and maintenance sectors, ensuring high standards of cleanliness and hygiene in various environments.</p></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this Bundle for</span></h2><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This British Cleaning, Housekeeping and Maintenance Level 5 diploma is ideal for individuals who are looking to advance their careers in the cleaning and housekeeping industry. Whether you are an entry-level worker or an experienced professional seeking to enhance your skills, this program offers valuable insights and practical knowledge to help you excel in your role.</p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">No prerequisites; suitable for individuals from any academic background.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Accessible course materials from any internet-enabled device.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;">Job Roles This Course is Suitable For&nbsp;</h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Professional Cleaners</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Housekeepers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Maintenance Workers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Facility Managers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Environmental Services Workers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Janitorial Staff</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Curriculum</h2><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: British Cleaning</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Module 01: An Introduction To The Cleaning Job</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: The Diversity Of Cleaning Jobs</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Cleaning Equipment, Products And Clothing</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: House Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Food Kitchen And Commercial Kitchen Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Bathrooms And Toilets</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Office Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: Cleaning External Surfaces And Areas</li><li fr-original-style="" style="box-sizing: border-box;">Module 09: Dealing With Non-Routine Waste</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Chemical Safety, Keyholding And Alarm Codes For Cleaners</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Starting A Cleaning Business And Planning For It</li><li fr-original-style="" style="box-sizing: border-box;">Module 12: Running The Business With Quality Service</li><li fr-original-style="" style="box-sizing: border-box;">Module 13: Customer Satisfaction</li><li fr-original-style="" style="box-sizing: border-box;">Module 14: Management Of Staff</li><li fr-original-style="" style="box-sizing: border-box;">Module 15 Marketing, Advertising And Sales</li><li fr-original-style="" style="box-sizing: border-box;">Module 16: Expansion Management</li><li fr-original-style="" style="box-sizing: border-box;">Module 17: Business Insurance, Tax And Additional Equipment</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02: Diploma in House Cleaning</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Introduction To House Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: Cleaning Equipment And Ingredients</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Cleaning The Kitchen</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Cleaning The Bedroom And Livingroom</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Bathroom Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Cleaning And Organising A Kid&rsquo;s Room</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Cleaning Home Office</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: Cleaning Walls</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: Cleaning, Decontamination and Waste Management</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Cleaning In Care Services</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: Decontamination And Disinfection</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Hygiene In Care Services</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Environmental Cleaning And Sanitisation</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Sterilisation Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Understanding Waste Management</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Health &amp; Safety Responsibilities</li></ul></div>

The British Cleaning, Housekeeping, and Maintenance Level 5 Diploma is a comprehensive program designed to equip learners with advanced knowledge and practical skills in cleaning, housekeeping, and maintenance. This diploma bundle includes three in-depth courses:
Course 01: British Cleaning
Course 02: Diploma in House Cleaning
Course 03: Cleaning, Decontamination, and Waste Management
Each course is meticulously structured to cover essential topics and best practices in cleaning, housekeeping, and maintenance, ensuring learners are prepared to handle real-world challenges in residential, commercial, and industrial settings.
By completing this diploma, learners will be well-prepared for advanced roles in cleaning, housekeeping, and maintenance, maintaining high standards of cleanliness and hygiene across various environments.
Who is this British Cleaning, Housekeeping and Maintenance Level 5 Diploma Bundle for
This British Cleaning, Housekeeping, and Maintenance Level 5 Diploma is ideal for individuals aiming to advance their careers in the cleaning and housekeeping industry. Whether you are an entry-level worker or an experienced professional seeking to enhance your skills, this program offers valuable insights and practical knowledge to excel in cleaning, housekeeping, and maintenance.
Requirements
No prerequisites; suitable for individuals from any academic background.
Accessible course materials from any internet-enabled device.
Job Roles This British Cleaning Bundle is Suitable For 
Professional Cleaners
Housekeepers
Maintenance Workers
Facility Managers
Environmental Services Workers
Janitorial Staff
Course Curriculum
Course 01: British Cleaning
Module 01: An Introduction To The Cleaning Job
Module 02: The Diversity Of Cleaning Jobs
Module 03: Cleaning Equipment, Products And Clothing
Module 04: House Cleaning
Module 05: Food Kitchen And Commercial Kitchen Cleaning
Module 06: Bathrooms And Toilets
Module 07: Office Cleaning
Module 08: Cleaning External Surfaces And Areas
Module 09: Dealing With Non-Routine Waste
Module 10: Chemical Safety, Keyholding And Alarm Codes For Cleaners
Module 11: Starting A Cleaning Business And Planning For It
Module 12: Running The Business With Quality Service
Module 13: Customer Satisfaction
Module 14: Management Of Staff
Module 15 Marketing, Advertising And Sales
Module 16: Expansion Management
Module 17: Business Insurance, Tax And Additional Equipment
Course 02: Diploma in House Cleaning
Module 01: Introduction To House Cleaning
Module 02: Cleaning Equipment And Ingredients
Module 03: Cleaning The Kitchen
Module 04: Cleaning The Bedroom And Livingroom
Module 05: Bathroom Cleaning
Module 06: Cleaning And Organising A Kid’s Room
Module 07: Cleaning Home Office
Module 08: Cleaning Walls
Course 03: Cleaning, Decontamination and Waste Management
Module 01: Cleaning In Care Services
Module 02: Decontamination And Disinfection
Module 03: Hygiene In Care Services
Module 04: Environmental Cleaning And Sanitisation
Module 05: Sterilisation Techniques
Module 06: Understanding Waste Management
Module 07: Health & Safety Responsibilities

Course Gate

Cleaning

Housekeeping

Enhance your cleaning, housekeeping, and maintenance skills with our British Cleaning, Housekeeping, and Maintenance Level 5 Diploma. Ideal for professional cleaners, housekeepers, maintenance workers, facility managers, and more.

British Cleaning, Housekeeping and Maintenance Level 5 Diploma

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p>Any business life is completely dependent on Sales and Marketing. It delivers a significant business benefit. Providing effective training in Sales and Marketing helps boost sales, increase profit, create a brand image and also improve customer satisfaction. </p>

<p>The role of a sales director is crucial in improving an organization's revenue and sales. A good sales director can affect the overall performance of a business. The course is designed with a lot of practical exercises, and modern techniques, taking the delegates' skills to an advanced level. This will help the delegates to attain the skills they require and implement what they learn in their work efficiently and to their highest potential. This course will help review overall sales strategies and how they can contribute in order to achieve a desired positive outcome. It will set measurable objectives and standards within the team and will boost the confidence in their performance and achieve the objectives. </p>
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GBA Corporate

Advance Strategic Sales Management

Online

Cleaning Supervisor Course is yet another “Teacher’s Choice” course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Cleaning Supervisor Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.
Consisting of several modules, the course teaches you everything you need to succeed in this profession.
The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.
Course Curriculum Cleaning Supervisor
Module 1 The Diversity of Cleaning Jobs		
Module 2 Cleaning Equipment, Products and Clothing		
Module 3 House Cleaning		
Module 4 Food Kitchen and Commercial Kitchen Cleaning		
Module 5 Bathrooms and Toilets		
Module 6 Office Cleaning		
Module 7 Cleaning External Surfaces and Areas		
Module 8 Dealing with Non-Routine Waste		
Module 9 Chemical Safety, Keyholding and Alarm Codes for Cleaners		
Module 10 Starting a Cleaning Business and Planning for it		
Module 11 Running the Business with Quality Service		
Module 12 Customer Satisfaction		
Module 13 Management of Staff		
Module 14 Marketing, Advertising and Sales		
Module 15 Expansion Management		
Module 16 Skills of an Effective Administrator		
Module 17 Representing Your Boss and Company		
Module 18 Organisational Skills		
Module 19 Communication Skills
Why Choose Teachers Training
Some of our website features are:
This is a dedicated website for teaching
24/7 tutor support
Interactive Content
Affordable price
Courses accredited by the UK's top awarding bodies
100% online
Flexible deadline
Entry Requirements
No formal entry requirements. You need to have:
Passion for learning
A good understanding of the English language
Be motivated and hard-working
Over the age of 16.
Certification
CPD Certification from The Teachers Training
Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.
You can get your digital certificate (PDF) for £4.99 only
Hard copy certificates are also available, and you can get one for only £10.99
You can get both PDF and Hard copy certificates for just £12.99!
The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.


Teaching & Training

Advance your career in facility management with this Cleaning Supervisor course. Gain essential skills in team leadership, quality control, and maintaining hygiene standards.

Cleaning Supervisor

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p>Any business life is completely dependent on Sales and Marketing. It delivers a significant business benefit. Providing effective training in Sales and Marketing helps boost sales, increase profit, create a brand image and also improve customer satisfaction. This course has been designed to gain essential skills in Marketing and Sales, learn new sales techniques and how to reach the right audience at the right time. If there is a shortage of skills or resources within the business, you might want to provide this specially designed-training to help develop those skills. </p>

<p>This course will help review overall sales strategies and how marketing can contribute in order to achieve a desired positive outcome. It will set measurable objectives and standards within the team and will boost the confidence in their performance and achieve the objectives. </p>

<p>This course will discover various sales and marketing techniques and will provide the participants with more tools and techniques to increase individual and team sales. It will highlight all of the major components required to build good connections, know the consumer and their needs and gain commitment to a sale.</p>
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