Name: Professional Diploma in Coaching and Mentoring
Price: 25 GBP
Availability: InStock

This online customer service course is perfect for those who want to kickstart their career as a customer service agent. This course will introduce you to the key concepts of customer service and help you understand all the fundamental aspects of it. This flexible online course will also help you know the hits and tips required to excel as a customer service agent. This customer service course will also help you explore your own experience of being a customer and understand what your customers expect from you. This flexible online course will also explain how to meet and greet your customers and also help you enhance your telephonic skills. By the end of the course, you will strengthen communication skills, persuasive speaking skills, patience, self-control, empathy and more to become a professional customer service executive. <h5>Course Highlights</h5> <ul> <li>Accredited by The CPD UK</li> <li>Accredited by International Practitioners of Holistic Medicine (IPHM)</li> <li>Lifetime Access</li> <li>High-quality e-learning study materials</li> <li>Learn the most in-demand skills</li> <li>Self-paced, no fixed schedules</li> <li>MCQ Exam and 24/7 Support Included</li> <li>Available to students anywhere in the world</li> <li>No hidden fee</li> <li>Study in a user-friendly, advanced online learning platform</li> </ul> <h5>Who is this customer service course for?  </h5> This customer service course is ideal for those who aspire to gain proficiency in the customer service sector. Those who wish to improve their job prospects or willing to strengthen their knowledge in the field of customers service can also go for this comprehensive online course. <h5>Aims and Learning Outcomes of this English Grammar Course</h5> Upon completion of this training, you will: <ul> <li>Learn the fundamentals of customers service.</li> <li>Recognise the importance of the special meet and greet techniques and learn to perform the same.</li> <li>Be able to gain the best experience of what customers can expect from a customers service agent.</li> <li>Understand the concept of equality in diversity.</li> <li>Learn the telephonic skills required to become a confident customer service agent.</li> <li>Learn the tips and hints needed to gain proficiency in customer service.</li> <li>Understand how to handle the complaints of the customers.</li> <li>Develop the necessary skills to become a professional customer service agent.</li> </ul> <h5>Entry Requirements  </h5> <ul> <li>There are no academic entry requirements for this Customer Service course, and it is open to students of all academic backgrounds.</li> <li>However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection.</li> </ul> <h5>Assessment Method  </h5> This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. <h5>Why you should buy this course from Lead Academy?    </h5> We persistently make sure that you have an easy and comfortable experience. You can access the following support upon purchasing this course: <ul> <li>Customer support: We have active customer support in the form of live chat that you can access and enjoy 24/7.</li> <li>Tutor support: With all of our courses, you'll receive access to our committed and dedicated tutor support benefit whenever you require it. You can email us with your query and our wide range of experienced and expert tutors will address your concern accordingly</li> </ul> <h5>We Are Unbeaten By Price And Quality</h5> <ul> <li>Quality worth the price: We assure you to provide the best experience in accordance with the value you are paying for the course.</li> <li>Money-back guarantee: If you are not satisfied with the quality of the course, we have a money-back guarantee option. This option is subject to a time limit of 14 days (according to the terms and conditions).</li> <li>Instalment facility: If your course costs above Â£50, you can also access the instalment option to pay your amount with 3 instalments.</li> </ul><h2>Course Curriculum</h2> <div id="la-course-curriculum"> <div> <div> Overview <div> <div> Introductory Video </div> <div> Setting the Scene </div> </div> </div> <div> Lesson Two : Experiencing Customer Care <div> <div> Exploring Our Own Experiences of Being Customers </div> <div> Exploring Our Own Experiences Part Two </div> </div> </div> <div> Lesson Three : Meet and Great <div> <div> Meet and Greet </div> <div> Meet and Greet Part Two </div> </div> </div> <div> Lesson Four : Equality and Diversity <div> <div> Equality and Diversity </div> </div> </div> <div> Lesson Five : Telephone skills <div> <div> Developing Your Telephone Skills </div> <div> Telephone Skills Part Two </div> <div> Telephone Skills Part Three </div> <div> Telephone Skills Part Four </div> </div> </div> <div> Lesson Six: Hints and Tips <div> <div> Hints and Tips for Best Practice </div> <div> Hints and Tips Part Two </div> <div> Hints and Tips Part Three </div> <div> Hints and Tips Part Four </div> <div> Hints and Tips Part Five </div> </div> </div> <div> Lesson Seven : Complaints <div> <div> Dealing with Complaints </div> </div> </div> <div> Lesson Eight : Conclusion <div> <div> Conclusion </div> </div> </div> <div> Assessment <div> <div> Assessment - Customer Service Course Online </div> </div> </div> </div> </div><h2>Recognised Accreditation</h2> <div> <h5>CPD Certification Service</h5> This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. <h5>Quality Licence Scheme Endorsed</h5> The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. </div><h2>Certificate of Achievement</h2> <h5>Endorsed Certificate from Quality Licence Scheme</h5> After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is Â£65. <h5>Certificate of Achievement from Lead Academy</h5> After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35.<h2>FAQs</h2> <div id="accordionPanelsStayOpenExample"> <div> <h3 id="panelsStayOpen-heading21"> Is CPD a recognised qualification in the UK? </h3> <div id="panelsStayOpen-collapse21"> <div> CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. </div> </div> </div> <div> <h3 id="panelsStayOpen-heading23"> Are QLS courses recognised? </h3> <div id="panelsStayOpen-collapse23"> <div> Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. </div> </div> </div> <div> <h3 id="panelsStayOpen-heading25"> When will I receive my certificate? </h3> <div id="panelsStayOpen-collapse25"> <div> For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. </div> </div> </div> <div> <h3 id="panelsStayOpen-heading27"> Can I pay by invoice? </h3> <div id="panelsStayOpen-collapse27"> <div> Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. </div> </div> </div> <div> <h3 id="panelsStayOpen-heading29"> Can I pay via instalment? </h3> <div id="panelsStayOpen-collapse29"> <div> Yes, you can pay via instalments at checkout. </div> </div> </div> <div> <h3 id="panelsStayOpen-heading31"> How to take online classes from home? </h3> <div id="panelsStayOpen-collapse31"> <div> Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. </div> </div> </div> <div> <h3 id="panelsStayOpen-heading33"> Does age matter in online learning? </h3> <div id="panelsStayOpen-collapse33"> <div> No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. </div> </div> </div> <div> <h3 id="panelsStayOpen-heading35"> When I will get the login details for my course? </h3> <div id="panelsStayOpen-collapse35"> <div> After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org </div> </div> </div> </div>

Lead Academy

Customer Service Course Online

General Admission

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			<blockquote>
<h4>Manage all the numbers with Bookkeeping, Payroll Management &amp; Career in Accounting</h4>
</blockquote>
Are you having trouble recording day to day transactions? Struggling to keep track of the payroll?  If these are your concern, then this course is for you!
Accounting requires the skills of analysis, interpretation and adaptability in order to communicate accurate financial information and drive forward business growth. It's a necessity for every business; without it, they wouldn't be able to provide trustworthy financial records - which would limit their potential for successful expansion. An accountant is therefore able to drive growth through honest financial advice and realistic targets. Bookkeeping and Payroll Management are also very similar and play an important part in managing finances.
In this Course, you will get tips and tools to create a budget that is suitable for your lifestyle. You will also know how to stick to it so that reaching financial goals becomes easier for you. In addition, you will learn how to manage payroll which will include maintaining payroll information by collecting, calculating, and entering data.
<h3>Course Highlights</h3>
Bookkeeping, Payroll &amp; Career in Accounting Course is an award winning and the best selling course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Bookkeeping, Payroll &amp; Career in Accounting Course into several modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
<h3>Why You Should Choose Bookkeeping, Payroll &amp; Career in Accounting Course</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
Bookkeeping, Payroll &amp; Career in Accounting Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
<h3>Requirements</h3>
Our Bookkeeping, Payroll &amp; Career in Accounting Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.<table>				<tbody><tr>
					<td colspan="4">Accounting Career Basics </td>
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					<td>A Career in Accounting: Tips on How You Can be Successful</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td></td>
					<td>Accountancy Auditing Careers</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td>Accountancy Career Change</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td>Accountancy Career: The Reasons Why You Should Choose Accounting</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>Accounting/Accountancy Career: Steps to Success</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td>Accounting Auditing Careers</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td>Accounting Careers in Pontypridd</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td>Accounting Careers: Promising Opportunities and Tips</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td></td>
					<td>Accounting Dictionary</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td>Accounting Principles and Tulsa</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td>Accounting Software for Small Businesses</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td>Accounting Terms - Profit, Loss and Other Terms</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td colspan="4">Accounting Career Fundamentals </td>
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					<td>Accounting</td>
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					<td> 00:30:00</td>
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					<td>Advanced Accounting Career Training</td>
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					<td> 00:30:00</td>
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					<td>Careers in Accountancy</td>
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					<td> 01:00:00</td>
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					<td>Church Accounting Software</td>
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					<td>Finding an Accounting Job</td>
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					<td> 00:30:00</td>
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					<td>Forensic Accounting</td>
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					<td> 00:30:00</td>
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					<td>Free Accounting Software</td>
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					<td> 00:30:00</td>
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					<td>List of Accounting Careers</td>
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					<td> 00:30:00</td>
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					<td>Services in Financial Accounting</td>
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					<td> 00:30:00</td>
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					<td>Successful Career in Accounting Even if You're Hit Forty!</td>
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					<td> 00:30:00</td>
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					<td>The Benefits of an Accountancy Career</td>
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					<td> 00:30:00</td>
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					<td>Types of Accountancy Career</td>
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					<td> 00:30:00</td>
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					<td colspan="4">Bookkeeping</td>
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					<td>Module One - Introduction</td>
					<td>FREE </td>
					<td> 00:30:00</td>
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					<td>Module Two - Basic Terminology</td>
					<td>FREE </td>
					<td> 01:00:00</td>
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					<td>Module Three - Basic Terminology (II)</td>
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					<td>Module Four - Accounting Methods</td>
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					<td>Module Five - Keeping Track of Your Business</td>
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					<td>Module Six - Understanding the Balance Sheet</td>
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					<td>Module Seven - Other Financial Statements</td>
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					<td>Module Eight - Payroll Accounting Terminology</td>
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					<td>Module Nine - End of Period Procedures</td>
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					<td>Module Ten - Financial Planning, Budgeting and Control</td>
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					<td> 01:00:00</td>
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					<td>Module Eleven - Auditing Corporate Behavior</td>
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					<td> 01:00:00</td>
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					<td>Module Twelve - Wrapping Up</td>
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					<td> 00:30:00</td>
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					<td colspan="4">Managing Payroll</td>
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					<td>What Is Payroll?</td>
					<td>FREE </td>
					<td> 01:00:00</td>
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					<td>Principles Of Payroll Systems</td>
					<td>FREE </td>
					<td> 01:00:00</td>
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					<td>Confidentiality And Security Of Information</td>
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					<td> 00:30:00</td>
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					<td>Effective Payroll Processing</td>
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					<td> 01:00:00</td>
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					<td>Increasing Payroll Efficiency</td>
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					<td> 01:00:00</td>
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					<td>Risk Management in Payroll</td>
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					<td> 00:30:00</td>
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					<td>Time Management</td>
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					<td> 00:30:00</td>
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					<td>Personnel Filing</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>When Workers Leave Employment</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>Hiring Employees</td>
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					<td> 01:00:00</td>
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					<td>Paye and Payroll for Employers</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>Tell HMRC about a New Employee</td>
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					<td> 01:00:00</td>
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					<td>Net And Gross Pay</td>
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					<td> 01:00:00</td>
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					<td>Statutory Sick Pay</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td>Minimum Wage for Different types of Work</td>
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					<td> 01:00:00</td>
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					<td colspan="4">Mock Exam</td>
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					<td>Mock Exam- Bookkeeping, Payroll &amp; Career in Accounting Course</td>
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					<td> 00:30:00</td>
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					<td colspan="4">Final Exam</td>
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					<td>Final Exam- Bookkeeping, Payroll &amp; Career in Accounting Course</td>
					<td> </td>
					<td> 00:30:00</td>
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				</tbody></table>

iStudy UK

Professional Accountancy Qualification (CIPFA)

Accounting

Accounting & Finance

Business Accounting

Accounting & Bookkeeping

Practical Accounting

Bookkeeping, Payroll & Career in Accounting Course

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			Lead generation is the process to identify potential customers for the products or services of the business. This process is also important to ensure the stability of your online sales. Lead generation will involve learning about online marketing, creating newsletters and other online marketing paraphernalia to help boost your sales. This comprehensive advanced course in lead generation will enable you to learn the skills, knowledge and information of lead generation. If you are someone involved in online selling or is interested in learning about online marketing and sales, then this course is very suitable for you.
<h3>Course Highlights</h3>
Extended Diploma in Lead Generation is an award winning and the best selling course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Lead Generation into several modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
<h3>Why You Should Choose Extended Diploma in Lead Generation</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
Extended Diploma in Lead Generation is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
<h3>Requirements</h3>
Our Extended Diploma in Lead Generation is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.<table>				<tbody><tr>
					<td colspan="4">Lead Generation Basics</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Way To Use Of Newsletters</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Utilizing Visualization Goals</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Importance of Blogs</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Extraordinary Power of Visualizing Success</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4"> Generating Leads</td>
				</tr>
								<tr>
					<td></td>
					<td>What Is Cold Calling</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What Is SMS Marketing</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Information Marketing Business</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What Are Buttons</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Importance of Name Cards in Business</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Door to Door</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Classified Ads</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Networking Conventions</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Kinds of Trade Shows</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Home Parties</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What Is Social Networking? Variety Of Social Networking</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Different Between Events and Launches</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Publicity</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Publish A Book</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Word of Mouth</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What Is Blogging</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What Is Blog Commenting</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Article Business Marketing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Tell A Friend</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Forum Business Marketing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Email Business Marketing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Social Bookmarking</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>YouTube Business Marketing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Yahoo! Answers</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Press Releases</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Benefits of Buying Banner Advertising</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Online Classified Ads (Craigslist)</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>EBay Traffic</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Organic Search Engine Traffic</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Pay Per Click Advertising</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Ezine Solo Ads</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Podcast Traffic</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Directory Submissions</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Social Networking Traffic</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>RSS Submission</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Traffic Exchange Programs</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Co-Registration Leads</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>US Free Ads</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>User Generated Reviews</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Viral Reports</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Ad Swapping</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Giveaway Events</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conclusion</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Prospecting and Lead Generation</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Prospecting</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Traditional Marketing Methods</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - New Marketing Methods</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Generating New Leads</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Avoid Common Lead Generation Mistakes</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Educate Prospects</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - The Pipeline</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Follow up Communication</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Track Activity</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Create Customers</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
				</tbody></table>

Linkedin Marketing

Online Course Marketing

Online Course Creation

Digital Marketing

Diploma for School Business Leaders (DSBM)

Lead Generation

Extended Diploma in Lead Generation

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<blockquote>
<h4>Read the Body Language and adapt to the situation the way you see fit</h4>
</blockquote>
Do you want to know how someone else is feeling? Whether they are getting annoyed, excited and nervous, you can read it all with this Professional Diploma in Body Language course.
People are constantly throwing off a storm of signals. These signals may be silent (non-verbal) messages communicated through the sender's body movements, facial expressions, voice tone and loudness. Learn techniques to read the body signals people emit before they even speak.  You'll learn how people use their own body language to make others feel comfortable sharing their emotions with them, and how you can use the same techniques to become a more approachable person.We all involuntarily emit body languages signals as we speak, think and interact.
With this course learn how to tune your combination of words, gestures, facial expression and body positioning to communicate with - and persuade - those you speak to better. So what are you waiting for, get enrolled now.  
<h3>Course Highlights</h3>
Professional Diploma in Body Language is an award winning and the best selling course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Body Language into several modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
<h3>Why You Should Choose Professional Diploma in Body Language</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
Professional Diploma in Body Language is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
<h3>Requirements</h3>
Our Professional Diploma in Body Language is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.<table>				<tbody><tr>
					<td colspan="4">Introduction to Body Language</td>
				</tr>
								<tr>
					<td></td>
					<td>What Is Body Language</td>
					<td>FREE </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Read Body Language</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Read People's Minds</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How To Understand Eyes Contact</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Role of Head and Face in Body Language</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Role of Neck, Chest and Back in Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Role of Hands and Arms in Body Language</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Role of Legs in Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Role of the Lips in Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Tips to Improve Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Body Language Secrets</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Aggressive Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Attentive Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Closed Body Language</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Deceptive Body Language</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Defensive Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Dominant Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Emotional Body Language</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Evaluating Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Greeting Body Language</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Open Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Relaxed Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Power Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Ready Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Romantic Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Submissive Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conclusion</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Mastering Your Body Language</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction To Body Language</td>
					<td>FREE </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understand The Positive And Negative Positions</td>
					<td>FREE </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Observe How People React To Certain Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Set A Goal For The Image You Wish To Project</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Practice Scenarios In The Mirror</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Train Your Body To React Positively</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Learn How To Take Down Someone's Wall with Positive Body Positions</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understand The Importance Of Symmetry</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understand The Importance Of Matching The Other Person</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What You Can Get Into With The Incorrect Body Language</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4"> Communicating Effectively</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Communicating with Body Language</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Reading Body Language</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Body Language Mistakes</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Gender Differences</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Nonverbal Communication</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Facial Expressions</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Body Language in Business</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Lying and Body Language</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Improve Your Body Language</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Matching Your Words to Your Movement</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Effective Communication: Body Language- Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Professional Diploma in Body Language</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Professional Diploma in Body Language</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
				</tbody></table>

Body Language

Bar Professional Training Course (BPTC)

Diploma in Public Service Interpreting (DPSI)

Professional Skills Course (PSC)

Diploma in Professional Studies (DPS)

Canine Body Language

Professional Diploma in Body Language

Piano for Composers Online Training Course

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<blockquote>
<h4>The Complete guide to Marketing</h4>
</blockquote>
Are you disappointed with sales of your product? The quality is good yet you are having trouble making a reasonable profit. Then try this course and improve your marketing skills to boost your sales. 
Marketing is the process of teaching consumers why they should choose your product or service over your competitors. The key is finding the right marketing method and defining the right marketing message to use to educate and influence your consumers. Marketing is everything that the consumer encounters when it comes to your business, from advertising, to what they hear, to the customer service that they receive, to the follow-up care that you provide. It's all marketing and creating the decision within the consumer whether or not to choose you initially or for repeat business.  
This course will not only provide you with the basics in Marketing, but will also provide you with the different types of marketing that are popular nowadays. So get started now!
<h3>Course Highlights</h3>
Professional Marketing Skills Training: 4 Course Bundle is an award winning and the best selling course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Marketing Skills Training: 4 Course Bundle into several modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
<h3>Why You Should Choose Professional Marketing Skills Training: 4 Course Bundle</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
Professional Marketing Skills Training: 4 Course Bundle is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
<h3>Requirements</h3>
Our Professional Marketing Skills Training: 4 Course Bundle is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.<table>				<tbody><tr>
					<td colspan="4">Marketing</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - What is Marketing</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Common Marketing Types (I)</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Common Marketing Types (II)</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - The Marketing Mix</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Communicating the Right Way</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Customer Communications</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Marketing Goals</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - The Marketing Funnel</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Marketing Mistakes (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Marketing Mistakes (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Advanced Marketing Diploma- Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Digital Marketing</td>
				</tr>
								<tr>
					<td></td>
					<td>Sales and Marketing</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How Internet Marketing Works</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How To Make Money With Internet Marketing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What is Affiliate Marketing</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Competition in Internet Marketing</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Researching in Internet Marketing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Desperate Niches</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Profitable Niches</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Clickbank</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What is Traffic?</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Traffic vs. Relevance</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Article Marketing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Paid forms of Traffic - 1</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Paid forms of Traffic - 2</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Keywords in SEO(Search Engine Optimization)</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Search Engine Optimization 2</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Best SEO Practice</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Blogs - WordPress</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Blogs - WordPress II</td>
					<td> </td>
					<td> 03:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Email Marketing I</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Email Marketing II</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Internet Marketing Strategy I</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Your own website vs free options online I</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Your own website vs free options online II</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Social Media Marketing</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding the Value of Social Media Buzz and What It Can Do For Your Business</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Developing a Winning Social Media Marketing Plan</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Setup and Manage a Facebook Page That Works</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Tweet Your Way to Online Prominence</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Build Your Network with LinkedIn</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Captivate Your Audience with YouTube</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conclusion</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Viral Marketing</td>
				</tr>
								<tr>
					<td></td>
					<td>INTRODUCTION</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>ELEMENTS OF VIRAL MARKETING</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>VIRAL MARKETING CASE STUDY: HOTMAIL</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>FORMS OF VIRAL ADVERTISING</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>ADVANTAGES OF VIRAL MARKETING</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>THE FUTURE OF VIRAL MARKETING</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
				</tbody></table>

Global Marketing

Trainers Course

Business & Marketing

Professional Marketing Skills Training: 4 Course Bundle

<div>
	<h3>Description: </h3>
Retirement and succession planning is the management of filling the gap when a valuable employee retires. Retired workers or employers in your company can only be replaced with someone who has the same skills and knowledge. Companies and professionals who train their successor will not only help in filling the skills gap; it will also help in avoiding unstable future of business. If you want to know more about retirement and succession planning, then you don't have to worry about finding another source, this course will provide you everything you need to learn.
<h3>Who is the course for?</h3>
<ul>
<li>Professionals who help people decide their retirement plans.</li>
<li>People who have an interest in their retirement plans.</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. </li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:  </h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. </li>
</ul>
<h3>Certification: </h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. </li>
<li>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h4>Why choose us?</h4>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result; </li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
The Retirement and Succession Planning Course is a useful qualification to possess, and would be beneficial for the following careers:
<ul>
<li>Career Guide Counsellor</li>
<li>Financial Adviser</li>
<li>Financial Consultant</li>
<li>Investment Planner</li>
<li>Retirement Consultant.</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Retirement Planning</td>
				</tr>
								<tr>
					<td></td>
					<td>Financial Planning And Planning For Retirement</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Diversity Is Key In Retirement Planning</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Financial Future And Planning For Retirement</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>IRA vs. 401 (k)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Long Term Retirement Planning</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Planning Your Financial Retirement</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Properly Planning For Financial Retirement</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Property Investment For Retirement</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Retirement Planning : How Long Do You Expect To Live</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Keys Considerations When Planning For Financial Retirement</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Types Of Retirement Plans</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What Are Iras?</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What Is A 401(K)?</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Why A Financial Advisor?</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Importance Of Planning For Retirement</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>A Financial Planner May Be Your Best Gift To Yourself</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Common 401(k) Mistakes</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Consolidation Or Multiple Accounts</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Dealing With Alzheimer's</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Find Senior Independent Living Peoples Near You</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Importance Of Life Insurance For Financial Retirement Planning</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Investing In Bonds</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Long Term Care Options</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Manage Your Money In Financial Retirement</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Retirement Planning And Savings Plans</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Retirement Isn't For Everybody</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Roth Iras For Financial Retirement</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Future Of Senior Living And Assisted Living</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Thinks To Consider When Considering A 401(K)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Perfect Time For Retirement</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Succession Planning</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Succession Planning Vs. Replacement Planning</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Preparing for the Planning Process</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Initiating Process</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - The SWOT Analysis</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Developing the Succession Plan</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Executing the Plan</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Gaining Support</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Managing the Change</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Overcoming Roadblocks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Reaching the End</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

John Academy

Learning & Development

Finance Cert & Exam Prep

Career Development

Professional payroll & pensions qualifications (CIPP)

Financial Planning

Financial Advisor

Retirement and Succession Planning

<div>
	<h3>Description:</h3>
Customer care service holds daily business exercises like promoting, deals and so forth. This course is intended for people who are intrigued to improve capacities or upgrade their attitudes in this field. This course is designed to provide you with the strategies that will help you expand competition in your occupations. It helps you gain the skills that are required to deal with the difficult situations. This course will likewise enable you to improve you communication skills which will make it easier to speak and build good relationship with the clients.
<h3>Who is this course for?</h3>
<ul>
<li>For individuals already existing in this field willing to enhance the abilities and learn new techniques.</li>
<li>For people who are ready to take customer care service as the future profession.</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. </li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:  </h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. </li>
</ul>
<h3>Certification: </h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. </li>
<li>PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result; </li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career path:</h3>
Advanced Diploma in Customer Care and Relation course is a useful qualification to possess, and would be beneficial for the following careers:
<ul>
<li>Technical support staff</li>
<li>Client relations manager</li>
<li>Call center manager</li>
<li>Customer service re-presenter.</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Customer Service Basics</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Service and Retention Templates</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Service &amp; Retention Checklist</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Service Checklist</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4"> Developing Customer Relationship Skills</td>
				</tr>
								<tr>
					<td></td>
					<td>Good Customer Relationship - Why is it Important?</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding Your Customers</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Calculate Customer's Lifetime Value</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Keep Your Customers Happy?</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Get Your Customers to Say 'Wow!'</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Proven Methods of Customer Retention</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Art of Customer Follow-up</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Loyalty Marketing Program</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Promotional Items to Enhance Customer Relations</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Handling Customer's Complaints</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Deal with Difficult Customers</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Introducing the Seven Deadly Sins of Customer Service!</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Relationship Management (CRM) Software - The Benefits</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Choosing a CRM Program</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Service over the Phone</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Becoming A Customer Service Professional </td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Who We Are and What We Do</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Establishing Your Attitude</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Identifying and Addressing Customer Needs</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Generating Return Business</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - In-Person Customer Service</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Giving Customer Service over the Phone</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Providing Electronic Customer Service</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Recovering Difficult Customers</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Understanding When to Escalate</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Ten Things You Can Do to WOW Customers Every Time</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Customer Relationship Management</td>
				</tr>
								<tr>
					<td></td>
					<td>Customer Relationship Management</td>
					<td> </td>
					<td> 00:10:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What CRM Is and Who It Serves</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Checklist for Success</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Requirement Driven Product Selection</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Considerations in Tool Selection</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Strategies for Customer Retention</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Building the Future</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Homegrown vs. Application Service Provider</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Evaluating and Reviewing Your Program</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Development Team</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam </td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Advanced Diploma in Customer Care and Relation</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Advanced Diploma in Customer Care and Relation</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
				</tbody></table>

Customer Care

Customer Service

Customer Relations

Service Design Courses (SDC)

Advanced Diploma in Customer Care and Relation

<div>
	<h3>Description: </h3>
A teaching assistant is someone who assists a teacher in his/her teaching responsibilities. Technically, you are someone who provides support in teaching.  To become one, you need to learn how to train, facilitate, and present in class. You need to have the patience and passion for successfully becoming one. If you are currently a teaching assistant or aspiring to be one, then this course will help you train to become the best teaching assistant.
<h3>Who is the course for?</h3>
<ul>
<li>Professionals who are helping people build their dreams in becoming a teacher</li>
<li>People who have an interest in teaching and different teaching jobs</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. </li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment:</h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3>Certification:</h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
The Teacher Training &amp; Teaching Assistant Course is a useful qualification to possess, and would be beneficial for the following careers:
<ul>
<li>Career Coach</li>
<li>Guidance Counsellor</li>
<li>Life Coach</li>
<li>Mentor</li>
<li>Teaching Assistant.</li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Fundamentals of Teaching</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding the Development of Children and Young Person</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Communication and Professional Relationships with Pupils and Family</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Safeguarding the Welfare of Children and Young Person</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Teaching in UK</td>
				</tr>
								<tr>
					<td></td>
					<td>Teaching in the UK</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Teachers' Standards in UK</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Teachers Pay</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The English School System</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Evaluation of Schools and Teachers</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>School Governance</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Inclusive Teaching</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Teacher Training Basics</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Understanding Training and Facilitation</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Gathering Materials</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Creating a Lesson Plan</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Choosing Activities</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Preparing for the Workshop</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Getting Off on the Right Foot</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Delivery Tips and Tricks</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Keeping it Interactive</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Dealing With Difficult Participants</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Tackling Tough Topics</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Teaching Methodologies</td>
				</tr>
								<tr>
					<td></td>
					<td>Chapter (i)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Chapter (ii)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Chapter (iii)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Chapter (iv)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Chapter (v)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Chapter (vi)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Chapter (vii)</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Chapter (viii)</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Chapter (ix)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Chapter XII</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Chapter (xi)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Chapter (xii)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Chapter (xiii)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Chapter (xiv)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Chapter (xv)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">SEN Teaching</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Special Educational Needs (SEN)</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understand Constructivism in the Classroom and Know Your Role as a Teacher</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>SEN Code of Practice</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Get an Understanding on SENCO</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Classroom Management Strategies for Children with Special Needs</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Deal with Pupils with Autism</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Understanding Learning Difficulties</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Anger Management Methods for Pupils With Special Needs</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Teaching Children with Down Syndrome</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conclusion SEN</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Refer A Friend</td>
				</tr>
								<tr>
					<td></td>
					<td>Refer A Friend</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Teacher Training &amp; Teaching Assistant Course</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Teacher Training &amp; Teaching Assistant Course</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
				</tbody></table>

Secondary Teaching

Sen Teaching Assistant

Teacher Training

Initial Teacher

Teaching Assistant

Teaching & Training

Teacher Training & Teaching Assistant Course

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			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<div><div><div><div>
	<div>
		<div>
			Be an inspirational Coach and Mentor with this Professional Diploma in Coaching and Mentoring
Do you have a neck for teaching? If you think you have all the qualities to be a good coach and mentor and wish to improve on those qualities then look no further than this course Professional Diploma in Coaching and Mentoring.
A mentor can give advice but the partners is free to pick and choose what they do. The context does not have specific performance objectives. A coach is trying to direct a person to some end result, the person may choose how to get there, but the coach is strategically assessing and monitoring the progress and giving advice for effectiveness and efficiency. However if you think about it, both are very similar at what they do. Mentoring and life coach might have a slight difference, but both have the same goal, which is to help in growth and development of someone.
Whether their goals are for career or personal development, this course will help you in learning about life coaching and mentoring basics. So get started right away.
<h3>Course Highlights</h3>
Professional Diploma in Coaching and Mentoring is an award winning and the best selling course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Coaching and Mentoring into 43 modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 Day 12 hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
<h3>Why You Should Choose Professional Diploma in Coaching and Mentoring</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
Professional Diploma in Coaching and Mentoring is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
<h3>Requirements</h3>
Our Professional Diploma in Coaching and Mentoring is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.

		</div>
	</div>
</div></div></div></div><table>				<tbody><tr>
					<td colspan="4">Professional Diploma in Coaching and Mentoring - Updated Version</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Coaching and Mentoring</td>
					<td> </td>
					<td> 00:22:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Fundamental Qualities of a Coach</td>
					<td> </td>
					<td> 00:57:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Ethical Aspects of Coaching and Mentoring</td>
					<td> </td>
					<td> 00:32:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Coaching and Mentoring Models Part 1</td>
					<td> </td>
					<td> 00:32:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Coaching and Mentoring Models Part 2</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Effective Communication Skills</td>
					<td> </td>
					<td> 00:23:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Personal Skills</td>
					<td> </td>
					<td> 00:25:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Management Skills</td>
					<td> </td>
					<td> 00:22:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Functional Skills</td>
					<td> </td>
					<td> 00:26:00</td>
				</tr>
								<tr>
					<td colspan="4">Professional Diploma in Coaching and Mentoring - Old Version</td>
				</tr>
								<tr>
					<td colspan="4">Life Coaching Basics</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Life Coaching</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Life Calling Theory and Model</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Additional Coaching Theories and Perspectives</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Overview of the Life Coaching Process</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Coaching Delivery Systems</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Coaching Competencies &amp; Activities</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Coaching Documentation</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Life Coaching</td>
				</tr>
								<tr>
					<td></td>
					<td>Definition of a Happy and Successful life</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Self Improvement through motivation</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Goal setting</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The distinction between Goals and Values</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>20 qualities for a successful life</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Stress Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Time Management</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Challenging yourself to be motivated</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Ways to Maximize your Potential</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Overcome Obstacles Created by Your Self-Limiting Beliefs</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Aspects of human behavior to succeed</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Why motivation is important for a successful life</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Role of Education in successful life</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Social roles for a successful life</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Maintaining work life balance</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What make a person Unsuccessful?</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Dealing with Life Challenges</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Criteria for idealising successful people in the world</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Factors behind importance of motivation in successful life</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4"> Mentoring Basics</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction - The Mentor-Protege Relationship</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Benefits of a ProtÃ©gÃ©</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Mentor Benefits of Having a Protege</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Where to Look Mentor-ProtÃ©gÃ© Programs</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Picking a ProtÃ©gÃ©</td>
					<td> </td>
					<td> 00:45:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Communication</td>
					<td> </td>
					<td> 00:45:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Working with a ProtÃ©gÃ©</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>The Exit Strategy</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Running Multiples</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Lather, Rinse, Repeat</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Appendix: How to Be a Professional Altruist</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Coaching and Mentoring</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Defining Coaching and Mentoring</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Setting Goals</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Understanding the Realities</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Developing Options</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Wrapping it All Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - The Importance of Trust</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Providing Feedback</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Overcoming Roadblocks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Reaching the End</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - How Mentoring Differs from Coaching</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping it Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Accredited Diploma in Coaching &amp; Mentoring- Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Professional Diploma in Coaching and Mentoring</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Professional Diploma in Coaching and Mentoring</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
				</tbody></table>

Coaching & Consulting Business

Coaching Skills

Life Coaching

Life Coach Training

Coaching

Life Coach

Professional Diploma in Coaching and Mentoring

Bournemouth

London Waterloo Academy

Flight Attendant

Stewardess

FLIGHT ATTENDANT VIRTUAL VIA ZOOM COURSE, EVENINGS

Registration Fee

Course Fee

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Nottingham

Paisley

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

Swansea

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

Brighton

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

Join Me For This 8 Week Qigong and Breathwork Online Course
HARNESSING THE POWER OF THE BREATH
The way we breathe affects everything we do, everything we think and everything we feel. It affects our sleep, our digestion, our immune system, our energy levels, our emotions, our ability to think clearly and our relationships, to name but a few.
In this course we will be combining my passions of Qigong and Breathwork to help bring us into balance so we can move though Autumn into winter full of peace and vitality.
Why Qigong and Breathwork?
Qigong is breathwork (Qi is Breath), it is an amazing way of opening and clearing the body, of making space for our healthy energy to flow. It allows us to stay relaxed and receptive without forcing or pushing. It is easy to learn and naturally attuned to your individual body and how it wants to expand, release and recharge.
Breathwork is simply bringing our conscious attention to our breath and is one of the most powerful ways we have to change our state at any given moment. In the course i will introduce you to eight different breath techniques to help you to breathe better. Commit to just 10mins a day and you’ll be amazed at the results you can achieve.
Everyone is welcome to join the course no matter your experience. 
When: 8th October 2024 – 5th December
Tuesday Evenings 6-7pm and Thursday mornings 9-9.30am (via Zoom)
Dates:
Tuesdays 6-7pm: October 8th, 15th, 22nd November 5th, 12th, 19th, 26th, December 3rd.
Thursdays 9-9.30am: October 10th, 17th, 24th, November 7th, 14th, 21st, 28th December 5th.

Price: £110 (Concessions £80: Super concession £60)
What is included: 
Eight live 60min evening zoom classes 
Eight live 30min morning meditation zoom classes 
Access to replays of all classes so you can catch up in your own time. 
Learn a Qigong routine for healthy lungs 
Learn how to clear the meridian pathways for increased vitality 
Learn 8 new powerful breath practices 
Access to private Whats App group to share experiences and ask questions 
Weekly supporting material for home practice :
– A Weekly video with a guided 10min Breath Practice 
– PDF – explanations of each practice 
– Key acupuncture points for self massage 

What will I get out of the course?
Reconnect with your breath
Learn how to improve your respiration
Learn to regulate your own nervous system
Access deeper body awareness
Less physical tension
Reduced pain
Improved mental clarity
Strengthened immune system 
Improved sleep
Improved digestion
Less stress and anxiety, depression and panic attacks
Deepening meditation practice
More energy
Just Breathe
Just Be

Sunhouse

Tai Chi

Meditation

Breathing Techniques

THE ART OF BREATH - Qi-Gong & Breathwork 

Concession

Super Concession

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education&rsquo;s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process. It also has an incredible average delegate rating of 4.97 out of 5 for overall quality, with 100% of former delegates recommending the course (please see our many fantastic testimonials&nbsp;<a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_self" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">here</a>).The highly acclaimed Senior Mental Health Lead Training and Certificate is an extensive and authoritative training course that ensures schools/colleges have the most comprehensive, effective and financially viable whole-school/college approach to mental health and wellbeing in place. Since September 2021, this course has been fully funded by the DfE for eligible schools&nbsp;and colleges. Schools and Colleges that are ineligible for the grant are, of course, more than welcome to enrol on the course but will need to self-fund their place.Working with an&nbsp;expert trainer and a highly experienced Senior Mental Health Lead, who has&nbsp;trained Senior Mental Health Leads in over 1000 schools and colleges nationwide, you will be introduced to the DfE&rsquo;s requirements for the role of the DSMHL, and learn proven, long-term, evidence-based strategies to create, lead and promote a dynamic, bespoke mental health and wellbeing approach for your setting.<ul style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><li fr-original-style="" style="box-sizing: border-box;">Our course consists of three days of live instructor-led training as well as an additional 1-2-1 review and coaching session, and costs&nbsp;&pound;520+VAT per delegate.&nbsp;(For schools and colleges who have already completed the training with us and now wish to train further colleagues, we offer a&nbsp;subsidised rate for additional delegates of &pound;390+VAT&nbsp;- please just email us if this is an offer you would like to take up.)</li><li fr-original-style="" style="box-sizing: border-box;">Places are limited to a maximum of 15 delegates per course to ensure high quality, bespoke training.</li><li fr-original-style="" style="box-sizing: border-box;">An overview of the course structure can be found&nbsp;<a href="https://www.brightcoreconsultancy.com/_files/ugd/5bc70a_c7b3efd99188442fa7d20449bb8fd0ec.pdf" target="_blank" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">here.</a></li></ul>Our Course is suitable for those who are new to the role of Senior Mental Health Lead or those who are looking to take on this role in the near future, and is designed to meet the DfE&rsquo;s&nbsp;<a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/995681/Learning_outcomes_for_senior_mental_health_leads_in_schools_and_colleges.pdf" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">Learning Outcomes for Senior Mental Health Leads</a>&nbsp;by developing and supporting their knowledge and understanding of how to design, implement and sustain an effective whole school/college approach in accordance with the eight key principles as set out by Public Health England.<a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;" fr-original-class="wysiwyg_bold_link_cls">View all testimonials </a>

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education’s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process. It also has an incredible average delegate rating of 4.97 out of 5 for overall quality, with 100% of former delegates recommending the course (please see our many fantastic testimonials here).
The highly acclaimed Senior Mental Health Lead Training and Certificate is an extensive and authoritative training course that ensures schools/colleges have the most comprehensive, effective and financially viable whole-school/college approach to mental health and wellbeing in place. Since September 2021, this course has been fully funded by the DfE for eligible schools and colleges. Schools and Colleges that are ineligible for the grant are, of course, more than welcome to enrol on the course but will need to self-fund their place.
Working with an expert trainer and a highly experienced Senior Mental Health Lead, who has trained Senior Mental Health Leads in over 1000 schools and colleges nationwide, you will be introduced to the DfE’s requirements for the role of the DSMHL, and learn proven, long-term, evidence-based strategies to create, lead and promote a dynamic, bespoke mental health and wellbeing approach for your setting.
Our course consists of three days of live instructor-led training as well as an additional 1-2-1 review and coaching session, and costs £520+VAT per delegate. (For schools and colleges who have already completed the training with us and now wish to train further colleagues, we offer a subsidised rate for additional delegates of £390+VAT - please just email us if this is an offer you would like to take up.)
Places are limited to a maximum of 15 delegates per course to ensure high quality, bespoke training.
An overview of the course structure can be found here.
Our Course is suitable for those who are new to the role of Senior Mental Health Lead or those who are looking to take on this role in the near future, and is designed to meet the DfE’s Learning Outcomes for Senior Mental Health Leads by developing and supporting their knowledge and understanding of how to design, implement and sustain an effective whole school/college approach in accordance with the eight key principles as set out by Public Health England.
View all testimonials



Brightcore Consultancy

Mental Health

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education’s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process.

Designated Senior Mental Health Lead Course (Three full days plus 1-2-1 session)

Cardiff

<div data-testid="richTextElement" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">INTRAMUSCULAR, INTRADERMAL &amp; SUBCUTANEOUS INJECTION COURSE (GPT601) CLASSROOM or VIRTUAL CLASSROOM (with online theory)</h2></div><section fr-original-style="" style="box-sizing: border-box;"><div data-hook="bgLayers" data-motion-part="BG_LAYER" fr-original-style="" style="box-sizing: border-box;"><div data-testid="colorUnderlay" fr-original-style="" style="box-sizing: border-box;"></div><div data-motion-part="BG_MEDIA" fr-original-style="" style="box-sizing: border-box;"></div></div><div data-testid="columns" fr-original-style="" style="box-sizing: border-box;"><div data-hook="bgLayers" data-motion-part="BG_LAYER" fr-original-style="" style="box-sizing: border-box;"><div data-testid="colorUnderlay" fr-original-style="" style="box-sizing: border-box;"></div><div data-motion-part="BG_MEDIA" fr-original-style="" style="box-sizing: border-box;"></div></div><div data-mesh-id="comp-kl8214n52inlineContent" data-testid="inline-content" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214n52inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Learn how to administer vaccines or injections ...&nbsp;</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Nationally Recognised Qualification</li><li fr-original-style="" style="box-sizing: border-box;">Includes IM, ID and Sub-Cut Injection methods</li><li fr-original-style="" style="box-sizing: border-box;">OCN Accredited - Level 4 (Foundation Degree - FDSc)</li><li fr-original-style="" style="box-sizing: border-box;">Covers all steps to safely perform a vaccination</li><li fr-original-style="" style="box-sizing: border-box;">Use same techniques and skills for aesthetic therapies</li><li fr-original-style="" style="box-sizing: border-box;">Includes B12, Vitamin C and other treatments</li><li fr-original-style="" style="box-sizing: border-box;">Essential qualification for all injections</li><li fr-original-style="" style="box-sizing: border-box;">Basic understanding of English language required</li><li fr-original-style="" style="box-sizing: border-box;">OPEN TO ALL APPLICANTS</li></ul><div data-testid="richTextElement" id="isPasted" fr-original-style="" style="box-sizing: border-box;">About this course</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Learning Outcomes</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">After the course</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">PART 1 - Theory: complete online at home or work and download a certificate of completionPART 2 - Skills and Practical Development: Attend in the Classroom or Virtual ClassroomVaccination - all essential vaccines including Covid-19, Flu and other annual vaccinesInjections - Aesthetics - B12, Vit C etc.78 UK &amp; Eire training locationsOCN Accredited at Level 4 (FDSc)Medical training standards throughoutSkills for Health &amp; WHO compliantLearning Outcomes<div data-mesh-id="comp-kl8214o43inlineContent" data-testid="inline-content" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214o43inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Train up to point of first vaccination or injection&nbsp;All theory and practical skills required to perform a safe procedureCovers all essential theory and skill-set development to meet medical standardsUnderstand the procedures used to set up &nbsp;a manage and administer a vaccinePost-injection management and how to avoid critical complicationsCorrect client care and aftercareIncludes legal, consent and documentationAfter the course<div data-mesh-id="comp-kl8214oainlineContent" data-testid="inline-content" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214oainlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Safely and competently administer a vaccine or drug treatment (ie. B12)Correct client management before, during injection and safe after-careUnderstanding equipment types and appropriate choicesUnderstand vaccine management controlAppreciate legal and professional responsibilitiesOffer injection therapies to clients - vitamin supplementsAdminister in hospitals, GP Surgeries and Outreach Centres</div></div></div></div></div></div></div></div></div></div></div></section>

INTRAMUSCULAR, INTRADERMAL & SUBCUTANEOUS INJECTION COURSE (GPT601)
CLASSROOM or VIRTUAL CLASSROOM (with online theory)
Learn how to administer vaccines or injections ... 
Nationally Recognised Qualification
Includes IM, ID and Sub-Cut Injection methods
OCN Accredited - Level 4 (Foundation Degree - FDSc)
Covers all steps to safely perform a vaccination
Use same techniques and skills for aesthetic therapies
Includes B12, Vitamin C and other treatments
Essential qualification for all injections
Basic understanding of English language required
OPEN TO ALL APPLICANTS
About this course
Learning Outcomes
After the course
PART 1 - Theory: complete online at
home or work and download a certificate of completion
PART 2 - Skills and Practical Development: Attend in the Classroom or Virtual Classroom
Vaccination - all essential vaccines including Covid-19, Flu and other annual vaccines
Injections - Aesthetics - B12, Vit C etc.
78 UK & Eire training locations
OCN Accredited at Level 4 (FDSc)
Medical training standards throughout
Skills for Health & WHO compliant
Learning Outcomes
Train up to point of first vaccination or injection 
All theory and practical skills required to perform a safe procedure
Covers all essential theory and skill-set development to meet medical standards
Understand the procedures used to set up a manage and administer a vaccine
Post-injection management and how to avoid critical complications
Correct client care and aftercare
Includes legal, consent and documentation
After the course
Safely and competently administer a vaccine or drug treatment (ie. B12)
Correct client management before, during injection and safe after-care
Understanding equipment types and appropriate choices
Understand vaccine management control
Appreciate legal and professional responsibilities
Offer injection therapies to clients - vitamin supplements
Administer in hospitals, GP Surgeries and Outreach Centres

Immunisation & Vaccination

Immunisation

Injection

Vaccination

Vaccinator

Medicine & Nursing

Learn how to administer vaccines or injections ...

    Nationally Recognised Qualification

    Includes IM, ID and Sub-Cut Injection methods

    OCN Accredited - Level 4 (Foundation Degree - FDSc)

    Covers all steps to safely perform a vaccination

    Use same techniques and skills for aesthetic therapies

    Includes B12, Vitamin C and other treatments

    Essential qualification for all injections

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Vaccination / Injection Course (GPT601)

<div id="course-pills-1">Duration2 Days12 CPD hoursThis course is intended forThe audience for this course is anyone who wants to acquire foundation level knowledge on data centre infrastructure. This course is ideally suited for data centre new hires, internal data centre support staff, IT support staff who work in the data centre, helpdesk staff, vendors/suppliers who install/maintain data centre equipment, building maintenance staff including data centre cleaners and other supporting functions, and fresh graduates. This course is also well suited for individuals working in data centre business support functions such as sales/pre-sales, HR, Finance and business administration.OverviewThe DCFC course will prepare participants for entry into the exciting and high-growth data centre industry. It will ensure that participants acquire the required basic knowledge to take on a wide variety of jobs in the data centre industry. It will also provide the required knowledge and skill to further their training into specialised areas on data centre design/build, operations/governance or standards/compliance.The Data Centre Foundation Certificate (DCFCÂ©) is a 2-day course designed to deliver foundation knowledge about data centre facilities infrastructure. It provides participants with global overview and knowledge on data centres which will be of advantage to the participants who are looking at joining the ranks of professionals working in the data centre, ICT, infrastructure or the mechanical and electrical (M&amp;E) design industries. It will also form a solid foundation for participants who wish to pursue his/her studies either academically or to further his/her industry specialisation with professional certification courses on data centre design/build, operations/governance and/or standards/compliance. With the tremendous growth of data and the data centres to support it, the demand for data centre professionals will grow in tandem.</div><div id="course-pills-2"><h4>Introduction to Data Centres</h4><ul><li>History of data centres</li><li>Definition of different type data centres</li></ul><h4>Data Centre Standards</h4><ul><li>List of standards</li><li>Rating definitions</li></ul><h4>Data Centre Facilities Areas</h4><ul><li>Listing of all areas and their functions</li></ul><h4>Topology Designs</h4><ul><li>Definition of Ratings</li></ul><h4>Components of the Power Infrastructure</h4><ul><li>Utility power</li><li>Transformers</li><li>Generators</li><li>Fuel systems</li><li>ATS</li><li>UPS systems</li><li>Batteries</li><li>Electric panels</li><li>Cabling/busbar systems</li><li>Power rails/strips</li></ul><h4>Lights</h4><ul><li>Lights</li><li>Emergency lights</li></ul><h4>Cooling Infrastructure</h4><ul><li>Chillers</li><li>DX Systems</li><li>Evaporators</li><li>CRAC/CRAU/HVAC</li><li>Raised floor</li><li>Non-raised floor</li><li>Containment</li></ul><h4>ICT/Network Infrastructure</h4><ul><li>Equipment racks</li><li>Network cabling (fibre, copper)</li><li>Cable trays and pathways</li><li>TIA-606 labelling</li></ul><h4>Data Centre Security</h4><ul><li>Perimeter security</li><li>Physical protection</li><li>CCTV</li><li>Access control</li><li>Security management</li></ul><h4>Fire Suppression</h4><ul><li>Detection systems</li><li>Suppression systems</li><li>Prevention systems</li><li>Fire extinguishers</li><li>Fire Safety</li></ul><h4>Monitoring and reporting</h4><ul><li>DCIM</li><li>EMS/BMS</li></ul></div>

Nexus Human

Design & Technology Courses (DT)

IT Certifications

Cyber Security Foundation

Certified in Data Protection (CDP)

ICDL (International Certification of Digital Literacy)

Data Centre Foundation Certificate (DCFC)

Telford

This workshop/course introduces people (of any industry or position) to Emotional Intelligence (EI).
We ask you to complete a short EI self-assessment questionnaire to take away and use for your personal development.
We then introduce the ingredients of EI and chat about why they are essential, what they aim to achieve, and why they are critical to “clean” communication across the whole organisation.
We ask you to consider our Moccasin Approach® and our EI Tree® and why they are tools for the future success of internal and external communication.
We link EI to organisational culture and the inherent responsibility we all have to make our workplace culture the type that retains our people, attracts great people to join our organisation, and is a culture that we are proud to talk about because it is truly lived (not just a flag-waving exercise). 
We look at Empathy, how it works, why it is different from sympathy, and how we must all use it in our daily communication with others.
We discuss how personal styles and preferences (even bias) are critical to everyday communication.
We examine the word trust and discuss its meaning, how we can gain and maintain it, and why consistency is one of our favourite words regarding the element of trust.
We ask you to consider our thinking around 'Change Champions' and Best Practice Managers' to help create high-performing teams and cross-team collaboration and support. 



LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who? 
Everyone you employ, including your associate or external consultants.
Why? 
Every person needs to understand how EI works, what it takes to get it right, why it is essential and how it helps anyone develop new, better and more meaningful relationships.
The ultimate goal of EI is to create the best possible working relationships and Psychological Safety so that we can communicate "cleanly" without worrying about getting in trouble for sharing our thoughts and opinions.
By the way, EI is just as powerful at home, socially, and with our children. We can add Socratic questions to the mix to help us impact others' thinking.

Content
'Belief creates reality' and 'Creating reality out of possibility.'
The EI Tree®
Values, behaviours, ES2, and creating saboteurs!
How our Moccasin Approach® thinking helps us understand the world of others and cater for differences.
Our ARCHWAY Approach® thinking around Responsibility - Accountability – Duty of Care.
EI Self-assessment - The ingredients of EI.
The empathy stool and the types of empathy.
EI and how it helps 'Change Champions' and 'BPM’s'
Reflections, thoughts, findings and goals (individual and team).
Workshop delivery and venue
This Workshop is usually one day in duration but can be a two-day event with group and individual case study work to allow discussions about the various thoughts we all have about EI.
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.
 

Lapd Solutions Ltd

Emotional Intelligence (EQ)

Emotional Intelligence, EQ, EI, Moccasin Approach, Moccasin Manager, 

Emotional Intelligence and Me (EI & Me)

Introductory daily rate.

Registered charities and non profits only.

Non profits only. 

<div data-hook="bgLayers" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><div data-mesh-id="comp-lmkln5ek1inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Attention: This course is delivered over 2&nbsp;full days. If you&#39;re interested in the same course but delivered over 4 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend), please click&nbsp;<a href="https://www.ask-sonia.com/training?layout=grid&cadpath=ask-sonia-limited%2Fofficial-brcgs-haccp-4-half-days" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">here</a>. Thank you.This official BRCGS&nbsp;two-day course addresses one of the key requirements of the Global Standard for Food Safety Issue 8; the adoption and implementation of a hazard analysis and critical control points (HACCP) system. The course programme reflects the requirements of the standard with regard to the implementation of a HACCP system, and will introduce delegates to the BRCGS requirements, quality systems, HACCP and the background of HACCP, BRCGS and Codex.&nbsp;This course is part of the <a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">BRCGS Professional recognition programme</a>.At the end of the course, you will: &nbsp;<ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;">Be able to explain the benefits of HACCP and the BRCGS requirements in relation to HACCP</li><li fr-original-style="" style="box-sizing: border-box;">Be able to describe Codex Alimentarius principles of HACCP</li><li fr-original-style="" style="box-sizing: border-box;">Be able to describe the reasons HACCP may fail, and the most common BRCGS non-conformities related to HACCP</li><li fr-original-style="" style="box-sizing: border-box;">Be able to explain the importance of management commitment and prerequisite programmes</li><li fr-original-style="" style="box-sizing: border-box;">Be able to complete the preparatory stages for developing the HACCP plan</li><li fr-original-style="" style="box-sizing: border-box;">Be able to conduct a hazard analysis, determine critical control points, and develop a HACCP plan with monitoring, corrective action and verification activities. </li></ul>Note: This course is proposed as either 2x full days, or 4x half-days. Please carefully review the date &amp; time options before confirming your booking.</div></div></div>

 
Attention: This course is delivered over 2 full days. If you're interested in the same course but delivered over 4 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend), please click here. Thank you.
This official BRCGS two-day course addresses one of the key requirements of the Global Standard for Food Safety Issue 8; the adoption and implementation of a hazard analysis and critical control points (HACCP) system. The course programme reflects the requirements of the standard with regard to the implementation of a HACCP system, and will introduce delegates to the BRCGS requirements, quality systems, HACCP and the background of HACCP, BRCGS and Codex. 
This course is part of the BRCGS Professional recognition programme.
At the end of the course, you will: 
Be able to explain the benefits of HACCP and the BRCGS requirements in relation to HACCP
Be able to describe Codex Alimentarius principles of HACCP
Be able to describe the reasons HACCP may fail, and the most common BRCGS non-conformities related to HACCP
Be able to explain the importance of management commitment and prerequisite programmes
Be able to complete the preparatory stages for developing the HACCP plan
Be able to conduct a hazard analysis, determine critical control points, and develop a HACCP plan with monitoring, corrective action and verification activities.
Note: This course is proposed as either 2x full days, or 4x half-days. Please carefully review the date & time options before confirming your booking.

Ask Sonia Limited

Food Safety

HACCP

Official BRCGS Product Safety Management course: HACCP
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS HACCP (2 Days)

Attention: This course is delivered over 2&nbsp;full days. If you&#39;re interested in the same course but delivered over 4 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend), please click&nbsp;<a href="https://www.ask-sonia.com/training?layout=grid&cadpath=ask-sonia-limited%2Fofficial-brcgs-hara-4-half-days" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">here</a>. Thank you.By attending this official BRCGS&nbsp;two-day course delegates will gain the essential knowledge of the hazard analysis and risk assessment principles using exercises and activities to demonstrate the preparatory stages to the development of a HARA plan.&nbsp;To successfully complete the course, delegates will need to complete an exam to assess their understanding and application of the learning outcomes. &nbsp;By the end of this course, you will be able to:<ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;">Discuss the principles of Hazard Analysis and Risk Assessment (HARA)</li><li fr-original-style="" style="box-sizing: border-box;">Explain the key stages in the development of a HARA plan</li><li fr-original-style="" style="box-sizing: border-box;">Describe the role of Prerequisite programmes (PRPs)</li><li fr-original-style="" style="box-sizing: border-box;">Verify and validate the critical control points</li><li fr-original-style="" style="box-sizing: border-box;">Explain the benefits of a structured HARA plan</li></ul><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Note: This course is proposed as either 2x full days, or 4x half-days. Please carefully review the date &amp; time options before confirming your booking.</div>

Attention: This course is delivered over 2 full days. If you're interested in the same course but delivered over 4 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend), please click here. Thank you.
By attending this official BRCGS two-day course delegates will gain the essential knowledge of the hazard analysis and risk assessment principles using exercises and activities to demonstrate the preparatory stages to the development of a HARA plan. 
To successfully complete the course, delegates will need to complete an exam to assess their understanding and application of the learning outcomes. 
By the end of this course, you will be able to:
Discuss the principles of Hazard Analysis and Risk Assessment (HARA)
Explain the key stages in the development of a HARA plan
Describe the role of Prerequisite programmes (PRPs)
Verify and validate the critical control points
Explain the benefits of a structured HARA plan
Note: This course is proposed as either 2x full days, or 4x half-days. Please carefully review the date & time options before confirming your booking.

Official BRCGS Product Safety Management course: HARA
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS HARA (2 Days)

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