Name: Level 3 Procurement, Purchasing & Supply Chain Management - CPD Certified
Price: 209 GBP
Availability: InStock

<p><strong> </strong><strong>Level 4 Diploma in Advice And Guidance</strong><strong> Admission Gifts </strong></p><p><strong> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 4 Diploma in Advice And Guidance Bundle provides unique insights and tools that can help you achieve your goals.</p><p>Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 4 Diploma in Advice And Guidance bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level.</p><p><strong>But that's not all. When you enrol in Level 4 Diploma in Advice And Guidance Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free.</strong></p><p><strong>Courses Are Included In this Level 4 Diploma in Advice And Guidance Career Bundle:</strong></p><ul><li><strong>Course 01: </strong>Level 4 Diploma in Advice And Guidance</li><li><strong>Course 02: </strong>Law &amp; Paralegal</li><li><strong>Course 03: </strong>Legal Advisor Training Course</li><li><strong>Course 04: </strong>Financial Advisor</li><li><strong>Course 05: </strong>Mortgage Adviser Course</li><li><strong>Course 06: </strong>International Law and Human Rights</li><li><strong>Course 07: </strong>Contract Law &amp; Consumer Protection</li><li><strong>Course 08: </strong>Criminal Law</li><li><strong>Course 09: </strong>Understanding Wills and Probate Laws</li><li><strong>Course 10: </strong>Business Law: Applied Fundamentals</li><li><strong>Course 11: </strong>Commercial Law</li><li><strong>Course 12: </strong>Advanced Diploma In UK Employment Law</li><li><strong>Course 13: </strong>Customer Service Training</li><li><strong>Course 14: </strong>UK Property Development &amp; Law Course</li><li><strong>Course 15: </strong>Family Law</li><li><strong>Course 16: </strong>Diploma of Private Investigation &amp; Criminology (Online)</li><li><strong>Course 17: </strong>Certificate in Anti-Money Laundering (AML)</li><li><strong>Course 18: </strong>Level 2 Certificate in Counselling Skills</li><li><strong>Course 19: </strong>Treating Post-Traumatic Stress Disorder</li><li><strong>Course 20: </strong>Psychological Wellbeing Practitioner Course - CPD Accredited</li><li><strong>Course 21: </strong>Bereavement and Grief Counselling</li><li><strong>Course 22: </strong>Couples Therapy &amp; Counselling</li><li><strong>Course 23: </strong>Marriage and Family Therapy</li><li><strong>Course 24: </strong>Life Coaching and Counselling</li><li><strong>Course 25: </strong>Psychology &amp; Treatment of Addiction</li><li><strong>Course 26: </strong>Diploma in Occupational Therapy</li><li><strong>Course 27: </strong>Compassion Focused Therapy</li><li><strong>Course 28: </strong>Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course</li><li><strong>Course 29: </strong>Forgiveness Coaching and Therapy</li><li><strong>Course 30: </strong>Online Depression Management</li></ul><p>With Level 4 Diploma in Advice And Guidance, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner.</p><p>Don't let this opportunity pass you by. Enrol in Level 4 Diploma in Advice And Guidance today and take the first step towards achieving your goals and dreams.</p><p><strong>Why Prefer this Course?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of the course</li><li>Get a <strong>Free Student ID Card</strong> with this training program (£10 postal charge will be applicable for international delivery)</li><li>The course is <strong>Affordable and Simple</strong> to understand</li><li>Get <strong>Lifetime Access</strong> to the course materials</li><li>The training program comes with <strong>24/7 Tutor Support</strong></li></ul> <p><strong>Start your learning journey straight away with our Level 4 Diploma in Advice And Guidance Training!</strong></p><p>The "Level 4 Diploma in Advice and Guidance" course is expertly designed to furnish learners with the essential skills and knowledge required to excel in various advisory roles across numerous sectors. This certification empowers participants with a robust framework for delivering effective <strong>Advice and Support </strong>to <strong>Clients</strong>, with knowledge from deep understanding of ethical considerations and relevant practices. Graduates of this course are well-equipped to handle complex client interactions confidently, <strong>making informed decisions</strong> that effectively <strong>meet their clients' needs</strong>.</p><p>This comprehensive course also focuses on enhancing <strong>Communication Skills</strong>, enabling learners to deliver clear and concise advice. It integrates relevant theoretical knowledge, ensuring that learners can apply their skills in difficult scenarios. This experience is invaluable, as it ensures that graduates are not only competent in their understanding but also proficient in execution, making them highly sought after by employers.</p><p>Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of <strong>Advice and Guidance</strong>. With this <strong>Certification</strong>, graduates are better positioned to pursue career advancement and higher responsibilities within the <strong>Advice and Guidance</strong> setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to <strong>Advice and Guidance</strong> related fields impacting their <strong>Advice and Guidance</strong> experiences and long-term development.</p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate:</strong> Free (Previously it was £12.99*30 = £390)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (For The First Course: Previously it was £29.99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        300 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>This Level 4 Diploma in Advice And Guidance course is ideal for:</strong></p><ul><li>Students seeking mastery in Level 4 Diploma in Advice And Guidance</li><li>Professionals seeking to enhance Level 4 Diploma in Advice And Guidance skills</li><li>Individuals looking for a Level 4 Diploma in Advice And Guidance-related career.</li><li>Anyone passionate about the Level 4 Diploma in Advice And Guidance</li></ul><p>Please note, To get qualified you need to enrol the below programmes:</p><ul><li>Level 2 Certificate in Information Advice or Guidance (RQF)</li><li>Level 3 NVQ Certificate in Advice and Guidance (RQF)</li><li>Level 4 NVQ Diploma in Advice and Guidance (RQF)</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This <strong>Level 4 Diploma in Advice And Guidance</strong> doesn't require prior experience and is suitable for diverse learners.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this <strong>Level 4 Diploma in Advice And Guidance </strong>bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Legal Advisor: $50,000 - $90,000</li><li>Financial Advisor: $50,000 - $100,000</li><li>Mortgage Advisor: $40,000 - $75,000</li><li>Paralegal: $40,000 - $70,000</li><li>Family Law Attorney: $60,000 - $120,000</li><li>Counsellor: $40,000 - $70,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Digital certificate - Included</p><ul><li><strong>CPD Accredited e-Certificate - Free</strong></li><li><strong>Enrolment Letter - Free</strong></li><li><strong>Student ID Card - Free</strong></li></ul></div>
        <h4>CPD Accredited Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>If you are an <strong>international student</strong>, then you have to pay an additional <strong>10 GBP</strong> for each certificate as an international delivery charge.</p></div>

                        </div>

Academy for Health and Fitness

Level 4 Diploma in Advice And Guidance

General Admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get ready for an exceptional online learning experience with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel &amp; Toursim, Leisure Management, Hospitality &amp; Customer Service </strong> bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Travel &amp; Toursim, Leisure Management, Hospitality &amp; Customer Service is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you&#39;re looking to break into a new field or deepen your existing knowledge, the<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Travel &amp; Toursim </strong>package has something for everyone.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As part of the Travel &amp; Toursim, Leisure Management, Hospitality &amp; Customer Service package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Travel &amp; Toursim bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This Bundle Comprises the Following CPD Accredited Courses:</strong></p><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel and Tourism Management Diploma</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel Administrator</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel Blogger</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leisure Management</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hospitality - Concierge</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Catering - Catering Management</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hospitality &amp; Restaurant Management</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate and Work With People From Other Culture</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PR : Public Relation</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Relationship Management (CRM)</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Social Media Influencer</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sales: Psychology of Customers</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Facilities Management Diploma</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Effective Communication with Better Email</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Master Yourself in Talking with Strangers</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career Development Plan Fundamentals<br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CV Writing and Job Searching<br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn to Level Up Your Leadership<br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Networking Skills for Personal Success<br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Ace Your Presentations: Public Speaking Masterclass</strong></li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcome:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain comprehensive insights into multiple fields.</li><li fr-original-style="" style="box-sizing: border-box;">Foster critical thinking and problem-solving skills across various disciplines.</li><li fr-original-style="" style="box-sizing: border-box;">Understand industry trends and best practices through the<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Travel &amp; Toursim</strong> Bundle.</li><li fr-original-style="" style="box-sizing: border-box;">Develop practical skills applicable to real-world situations.</li><li fr-original-style="" style="box-sizing: border-box;">Enhance personal and professional growth with the<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Travel &amp; Toursim.</strong></li><li fr-original-style="" style="box-sizing: border-box;">Build a strong knowledge base in your chosen course via the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel &amp; Toursim</strong>.</li><li fr-original-style="" style="box-sizing: border-box;">Benefit from the flexibility and convenience of online learning.</li><li fr-original-style="" style="box-sizing: border-box;">With the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel &amp; Toursim</strong> package, validate your learning with a CPD certificate.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Embrace the future of learning with the Travel &amp; Toursim, Leisure Management, Hospitality &amp; Customer Service , a rich anthology of 15 diverse courses. Each course in the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel &amp; Toursim</strong> bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisTravel &amp; Toursim, Leisure Management, Hospitality &amp; Customer Service bundle will take you on a unique and enriching educational journey.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Travel &amp; Toursim, Leisure Management, Hospitality &amp; Customer Service bundle offers you the flexibility and convenience to learn at your own pace. Make the Travel &amp; Toursim package your trusted companion in your lifelong learning journey.</p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        205 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel &amp; Toursim, Leisure Management, Hospitality &amp; Customer Service </strong> bundle is perfect for:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Lifelong learners looking to expand their knowledge and skills.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to enhance their career with CPD certification.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals wanting to explore new fields and disciplines.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone who values flexible, self-paced learning from the comfort of home.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unleash your potential with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel &amp; Toursim, Leisure Management, Hospitality &amp; Customer Service </strong>bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Travel &amp; Toursim</strong>bundle package.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Certificate Of Completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
        <h4 fr-original-style="" style="box-sizing: border-box;">Certificate Of Completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get a complimentary Hard Copy Certificate.</p></div>

                        </div>

NextGen Learning

Learning & Development

Tourism Management

Hospitality & Tourism

Professional Skills Course (PSC)

Trainers Course

Continuous Professional Development (CPD)

Travel & Toursim, Leisure Management, Hospitality & Customer Service - 20 Courses Bundle

<p>Looking to enhance your Admin, Secretarial &amp; PA skills? Look no further than our Admin, Secretarial &amp; PA bundle courses online training! This comprehensive Admin, Secretarial bundle includes 27 courses designed to equip you with the knowledge and skills to excel in your role and take your career to the next level.</p><p>Our Admin, Secretarial &amp; PA courses cover a wide range of topics, including performance management, team management, information management, workplace safety, UK employment law, document control, touch typing, email writing, public speaking, leadership skills, and much more! Whether you're looking to improve your communication skills, master Microsoft Office applications, or gain a deeper understanding of workplace safety and compliance, we have a course that meets your needs.</p><p>Our Admin, Secretarial &amp; PA courses are led by industry experts and delivered entirely online, giving you the flexibility to learn at your own pace and on your own schedule. With our interactive and engaging Admin, Secretarial &amp; PA course materials, you'll stay motivated and inspired throughout your learning journey.</p><p>So why wait? Invest in yourself and your career today with our Admin, Secretarial &amp; PA bundle courses online training!</p><p><strong>This Admin, Secretarial &amp; PA bundle includes the following courses:</strong></p><ul><li><strong>Course 01:</strong> Admin, Secretarial &amp; PA</li><li><strong>Course 02:</strong> Corporate Paralegal</li><li><strong>Course 03:</strong> Performance Management</li><li><strong>Course 04:</strong> Team Management</li><li><strong>Course 05:</strong> Microsoft Word, PowerPoint &amp; Outlook</li><li><strong>Course 06:</strong> Health and Safety in the Workplace Level 2</li><li><strong>Course 07:</strong> Workplace First Aid Training</li><li><strong>Course 08:</strong> Information Management</li><li><strong>Course 09:</strong> Facilities Management and Workplace Services</li><li><strong>Course 10:</strong> UK Employment Law</li><li><strong>Course 11:</strong> Meeting Management Online</li><li><strong>Course 12:</strong> Minute-Taking Certificate</li><li><strong>Course 13:</strong> Document Control</li><li><strong>Course 14:</strong> Touch Typing</li><li><strong>Course 15:</strong> Email Writing</li><li><strong>Course 16:</strong> Public Speaking</li><li><strong>Course 17:</strong> Leadership Skills</li><li><strong>Course 18:</strong> Corporate Risk And Crisis Management</li><li><strong>Course 19:</strong> Cross-Cultural Awareness Training</li><li><strong>Course 20:</strong> Equality, Diversity and Discrimination</li><li><strong>Course 21:</strong> Level 3 Coaching &amp; Mentoring Course</li><li><strong>Course 22:</strong> Presentation Skills</li><li><strong>Course 23:</strong> Workplace Confidentiality</li><li><strong>Course 24:</strong> Decision-Making and Critical Thinking</li><li><strong>Course 25:</strong> Workplace Productivity</li><li><strong>Course 26:</strong> Persuasion and Influencing Skills</li><li><strong>Course 27:</strong> Personal Hygiene Course</li></ul><p><strong>Key Features</strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Admin, Secretarial &amp; PA course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Enrol now in this Admin, Secretarial &amp; PA course to excel!</strong></p><p>All through this self-paced Admin, Secretarial &amp; PA training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market.</p><p><strong>Education for Admin, Secretarial &amp; PA Course Descriptions:</strong></p><ul><li><p><strong>Admin, Secretarial &amp; PA</strong>: Covers a broad range of skills and knowledge required to succeed in an administrative role.</p></li><li><p><strong>Corporate Paralegal:</strong> Introduces the legal framework for corporate governance and compliance.</p></li><li><p><strong>Performance Management:</strong> Provides tools and techniques to set goals, monitor progress and provide feedback.</p></li><li><p><strong>Team Management</strong>: Teaches skills to effectively manage teams, including communication, conflict resolution and motivation.</p></li><li><p><strong>Microsoft Word, PowerPoint &amp; Outlook:</strong> Helps learners master these essential applications used in administrative work.</p></li><li><p><strong>Health and Safety in the Workplace Level 2:</strong> Provides an understanding of workplace hazards, risk assessments, and legal compliance.</p></li><li><p><strong>Workplace First Aid Training</strong>: Teaches basic first aid techniques and how to manage common workplace injuries.</p></li><li><p><strong>Information Management:</strong> Covers the principles and practices of effective information management.</p></li><li><p><strong>Facilities Management and Workplace Services:</strong> Covers the essential knowledge required to manage facilities and services in the workplace.</p></li><li><p><strong>UK Employment Law:</strong> Provides an understanding of key aspects of employment law in the UK.</p></li><li><p><strong>Meeting Management Online:</strong> Teaches skills to effectively plan, conduct and follow up on meetings.</p></li><li><p><strong>Minute Taking Certificate: </strong>Teaches how to take accurate and concise meeting minutes.</p></li><li><p><strong>Document Control:</strong> Provides an understanding of document control processes and best practices.</p></li><li><p><strong>Touch Typing: T</strong>eaches how to type quickly and accurately.</p></li><li><p><strong>Email Writing: </strong>Provides tips and techniques for writing clear and professional emails.</p></li><li><p><strong>Public Speaking:</strong> Helps learners master the art of public speaking and present with confidence.</p></li><li><p><strong>Leadership Skills:</strong> Covers essential leadership skills, including motivation, communication, and decision-making.</p></li><li><p><strong>Corporate Risk And Crisis Management: </strong>Provides an understanding of corporate risk management and crisis management.</p></li><li><p><strong>Cross-Cultural Awareness Training: </strong>Helps learners develop cultural intelligence and work effectively across cultures.</p></li><li><p><strong>Equality, Diversity and Discrimination:</strong> Provides an understanding of key concepts and legislation relating to equality and diversity.</p></li><li><p><strong>Level 3 Coaching &amp; Mentoring Course: </strong>Teaches the principles and practices of coaching and mentoring in the workplace.</p></li><li><p><strong>Presentation Skills: </strong>Helps learners create and deliver effective presentations.</p></li><li><p><strong>Workplace Confidentiality:</strong> Covers the principles and practices of workplace confidentiality and data protection.</p></li><li><p><strong>Decision Making and Critical Thinking</strong>: Teaches how to make informed decisions and think critically.</p></li><li><p><strong>Workplace Productivity:</strong> Provides tips and techniques for improving productivity in the workplace.</p></li><li><p><strong>Persuasion and Influencing Skills:</strong> Teaches how to persuade and influence others in the workplace.</p></li><li><p><strong>Personal Hygiene Course: </strong>Covers the principles and practices of personal hygiene in the workplace.</p></li></ul><p><strong>Accreditation</strong></p><p>All of our courses included in this Admin, Secretarial bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Admin, Secretarial courses, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        105 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Admin, Secretarial &amp; PA bundle course online training is ideal for anyone looking to enhance their administrative, secretarial, and PA skills, regardless of their current experience level. It is perfect for individuals who want to improve their current job performance, advance their career, or gain the skills needed to pursue a new role in administrative work.</p><p>Please note: This Admin, Secretarial course is not a regulated training course. To get a regulated course, you may like to choose:</p><ul><li>Level 1 Certificate in Business Administration</li><li>Level 3 Diploma for Business Administrators (RQF)</li><li>The Institute of Legal Secretaries and PAs Courses</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this bundle courses to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Admin, Secretarial &amp; PA bundle of courses will help you to uplift your career, including:</p><ul><li>Administrative assistants</li><li>Executive assistants</li><li>Personal assistants</li><li>Office managers</li><li>Receptionists</li><li>Secretaries</li><li>Data entry clerks</li><li>Customer service representatives</li><li>Human resources professionals</li><li>Project coordinators</li><li>Legal assistants</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Training Express

Admin, Secretarial & PA (Executive PA) - 27 Courses with Free Certifications

<p>Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Construction and Property Management mega bundle.</p><p>This 33 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Construction and Property Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area.</p><p>You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Construction and Property Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector.</p><p><strong>This </strong><strong>Construction and Property Management </strong><strong>Bundle consists of the following premium courses:</strong></p><ul><li>Course 01: Construction Industry Scheme (CIS)</li><li>Course 02: Property Development Diploma</li><li>Course 03: Property Management Training</li><li>Course 04: Real Estate Investor Level 3</li><li>Course 05: Public Housing Management</li><li>Course 06: Construction Management - Level 5 Diploma</li><li>Course 07: Building Surveyor</li><li>Course 08: Customer Service</li><li>Course 09: Document Control and Management</li><li>Course 10: Fundraising</li><li>Course 11: Contract Management Training UK</li><li>Course 12: Property Business Training - Level 5</li><li>Course 13: Leadership &amp; Management</li><li>Course 14: Leadership Styles</li><li>Course 15: Self Confidence &amp; Self Esteem Training</li><li>Course 16: UK Land Management Complete Training</li><li>Course 17: Public Speaking Skills - CPD Accredited</li><li>Course 18: Property Law</li><li>Course 19: Contracts Law UK</li><li>Course 20: Decision Making in High Stress</li><li>Course 21: Environmental Law &amp; Impact Assessment</li><li>Course 22: Working at Height</li><li>Course 23: Effective Communication Skills for Technical People</li><li>Course 24: Residential Property Sales</li><li>Course 25: Land Surveyor</li><li>Course 26: Cost Estimation for Multiplex Building with Xactimate</li><li>Course 27: Time Management Training</li><li>Course 28: Critical Thinking &amp; Problem Solving</li><li>Course 29: Creative Thinking and Innovation</li><li>Course 30: First Aid at Work</li></ul><p><strong>Moreover, this bundles include 3 career-focused courses:</strong></p><ul><li>Course 01: Career Development Plan Fundamentals</li><li>Course 02: CV Writing and Job Searching</li><li>Course 03: Interview Skills: Ace the Interview</li></ul><p>Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today.</p><p><strong>Learning Outcomes</strong></p><p>This unique Construction and Property Management mega bundle will help you to-</p><ul><li>Quench your thirst for knowledge</li><li>Be up-to-date about the latest advancements</li><li>Achieve your dream career goal in this sector</li><li>Know the applicable rules and regulations needed for a professional in this area</li><li>Acquire some valuable knowledge related to Construction and Property Management to uplift your morale</li></ul><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes.</p><p><strong>Certificate:</strong></p><ul><li><strong>PDF Certificate: Free for all </strong><strong>33</strong><strong> courses</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        330 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Construction and Property Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>The courses in this bundle has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Construction and Property Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Construction Industry Scheme</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Apex Learning

Construction and Property Management

<p>Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Real Estate Investment and Cost Estimation mega bundle.</p><p>This 33 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Real Estate Investment and Cost Estimation bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area.</p><p>You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Real Estate Investment and Cost Estimation bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector.</p><p><strong>This </strong><strong>Real Estate Investment and Cost Estimation </strong><strong>Bundle consists of the following premium courses: </strong></p><ul><li>Course 01: Construction Industry Scheme (CIS)</li><li>Course 02: Property Development Diploma</li><li>Course 03: Public Housing Management</li><li>Course 04: Construction Management - Level 5 Diploma</li><li>Course 05: Building Surveyor</li><li>Course 06: Property Law</li><li>Course 07: Leadership Styles</li><li>Course 08: Self Confidence &amp; Self Esteem Training</li><li>Course 09: Time Management Training</li><li>Course 10: Critical Thinking &amp; Problem Solving</li><li>Course 11: Creative Thinking and Innovation</li><li>Course 12: First Aid at Work</li><li>Course 13: Document Control and Management</li><li>Course 14: Fundraising</li><li>Course 15: Environmental Law &amp; Impact Assessment</li><li>Course 16: Working at Height</li><li>Course 17: Effective Communication Skills for Technical People</li><li>Course 18: Leadership &amp; Management</li><li>Course 19: Residential Property Sales</li><li>Course 20: Land Surveyor</li><li>Course 21: Cost Estimation for Multiplex Building with Xactimate</li><li>Course 22: UK Land Management Complete Training</li><li>Course 23: Public Speaking Skills - CPD Accredited</li><li>Course 24: Customer Service</li><li>Course 25: Contracts Law UK</li><li>Course 26: Property Management Training</li><li>Course 27: Real Estate Investor Level 3</li><li>Course 28: Decision Making in High Stress</li><li>Course 29: Contract Management Training UK</li><li>Course 30: Property Business Training - Level 5</li></ul><p><strong>Moreover, this bundles include 3 career-focused courses:</strong></p><ul><li>Course 01: Career Development Plan Fundamentals</li><li>Course 02: CV Writing and Job Searching</li><li>Course 03: Interview Skills: Ace the Interview</li></ul><p>Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today.</p><p><strong>Learning Outcomes</strong></p><p>This unique Real Estate Investment and Cost Estimation mega bundle will help you to-</p><ul><li>Quench your thirst for knowledge</li><li>Be up-to-date about the latest advancements</li><li>Achieve your dream career goal in this sector</li><li>Know the applicable rules and regulations needed for a professional in this area</li><li>Acquire some valuable knowledge related to Real Estate Investment and Cost Estimation to uplift your morale</li></ul><p>The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes.</p><p><strong>Certificate:</strong></p><ul><li><strong>PDF Certificate: Free for all </strong><strong>33</strong><strong> courses</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        330 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Real Estate Investment and Cost Estimation bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>The courses in this bundle has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Real Estate Investment and Cost Estimation bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Construction Industry Scheme</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Real Estate Investment and Cost Estimation

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>The Fast-Moving Consumer Goods (FMCG) industry is a giant in the UK economy, contributing over <strong>£120 billion</strong> annually. It encompasses everything from food and drinks to toiletries and cleaning products. But how does this industry function? How can you build a successful career within it? This comprehensive FMCG training bundle equips you with the knowledge and skills to thrive in this fast-paced environment.</p><p>This Training bundle covers every aspect of the FMCG industry. You'll gain insights into navigating the complexities of <strong>retail operations management, product development, and supply chain logistics</strong>. Explore quality control measures, strategic planning, and effective customer service techniques. Additionally, you'll delve into the ever-growing world of e-commerce and social media marketing, crucial for reaching modern consumers.</p><p><strong>But that's not all. When you enrol in Fast-Moving Consumer Goods (FMCG) Advanced Diploma Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free.</strong></p><p><strong>Courses Are Included In this Fast-Moving Consumer Goods (FMCG) Advanced Diploma Bundle:</strong></p><ul><li><strong> Course 01: </strong>Navigating the Fast-Moving Consumer Goods (FMCG) Industry</li><li><strong> Course 02:</strong> Understanding Retail Operations</li><li><strong> Course 03:</strong> Retail Management Skills</li><li><strong> Course 04:</strong> Inventory Management</li><li><strong> Course 05:</strong> Product Management</li><li><strong> Course 06:</strong> Supply Chain Management</li><li><strong> Course 07:</strong> Quality Manager</li><li><strong> Course 08:</strong> CSR Policies &amp; Supply Chain Management</li><li><strong> Course 09:</strong> Logistic Management</li><li><strong> Course 10: </strong>Workplace Performance Management</li><li><strong> Course 11:</strong> Strategic Planning and Implementation</li><li><strong> Course 12:</strong> Warehouse Management</li><li><strong> Course 13:</strong> Quality Assurance Manager</li><li><strong> Course 14: </strong>Retail Customer Service &amp; Effective Customer Targeting</li><li><strong> Course 15: </strong>Managing Change and Continual Improvement</li><li><strong> Course 16:</strong> Lean Production, Logistics and Supply Chain Management Training</li><li><strong> Course 17: </strong>Sales Skills</li><li><strong> Course 18:</strong> Managing Quality and Service Delivery</li><li><strong> Course 19:</strong> Social Media Marketing Course -The Step by Step Guide</li><li><strong> Course 20:</strong> Workplace Communication Management</li><li><strong> Course 21:</strong> E-Commerce: Complete Guide to Income Mastery</li><li><strong> Course 22:</strong> Brand Branding</li><li><strong> Course 23:</strong> Consumer Rights Certificate</li><li><strong> Course 24:</strong> Food Labelling Regulations Training</li><li><strong> Course 25:</strong> Good Manufacturing Practices (GMP) Certification</li></ul><p>Whether you're looking to enter the FMCG sector or seeking to advance your current position, this program offers the insights and practical skills you need to succeed. Enrol today!</p><p><strong>Learning Outcomes of Fast-Moving Consumer Goods (FMCG)</strong></p><ul><li>Understand the key characteristics and dynamics of the FMCG industry.</li><li>Master the principles of effective retail operations and management.</li><li>Develop expertise in product and inventory management techniques.</li><li>Implement robust quality control measures and ensure efficient supply chains.</li><li>Craft effective communication and customer service strategies.</li><li>Gain a competitive edge with the latest social media marketing tactics.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of Fast-Moving Consumer Goods</li><li>Get a <strong>free student ID card</strong> with Fast-Moving Consumer Goods Training program (£10 postal charge will be applicable for international delivery)</li><li>The Fast-Moving Consumer Goods is affordable and simple to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Fast-Moving Consumer Goods course materials</li><li>The Fast-Moving Consumer Goods comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Navigating the Fast-Moving Consumer Goods (FMCG) Industry</strong></p><ul><li>Module 01: Introduction To FMCG Industry</li><li>Module 02: FMCG Marketing Strategies</li><li>Module 03: Sales And Distribution In FMCG</li><li>Module 04: Introduction To Retail Management</li><li>Module 05: Retail Strategy</li><li>Module 06: Retail Buying And Merchandising</li><li>Module 07: Retail Pricing</li><li>Module 08: The Importance Of Communicating With Customers</li><li>Module 09: Retail Psychology</li><li>Module 10: Negotiate The Right Deal With Suppliers</li><li>Module 11: Develop Store Security Procedures</li><li>Module 12: Retailing And E-Commerce In FMCG</li><li>Module 13: International FMCG Market</li><li>Module 14: FMCG Industry Trends And Future</li><li>Module 15: Case Study - Coca-Cola_s Marketing Strategy</li><li>Module 16: Consumer Rights Act</li></ul><p><strong> Course 02: Understanding Retail Operations</strong></p><ul><li>Module 01: Introduction to Retail Management</li><li>Module 02: Retail Strategy</li><li>Module 03: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 04: Importance of Consumer Behaviour</li><li>Module 05: The Importance of Communicating with Customers</li><li>Module 06: Retail Psychology</li><li>Module 07: Consumer Rights Act</li></ul><p><strong> Course 03: Retail Management Skills</strong></p><ul><li>Module 01: Introduction To Retail Management</li><li>Module 02: Retail Strategy</li><li>Module 03: Retail Buying And Merchandising</li><li>Module 04: Retail Pricing</li><li>Module 05: Supply Chain Management In Retailing</li><li>Module 06: The Sales Process And Dealing With Customers At The Checkout</li><li>Module 07: Importance Of Consumer Behaviour</li><li>Module 08: Taking Trends And Targeting Customers Effectively</li><li>Module 09: The Importance Of Communicating With Customers</li><li>Module 10: Choosing A Retail Location</li><li>Module 11: Retail Psychology</li><li>Module 12: Negotiate The Right Deal With Suppliers</li><li>Module 13: Develop Store Security Procedures</li><li>Module 14: Management Skills For Leading Your Team</li><li>Module 15: Selling In Multiple Channels</li><li>Module 16: Retail Brand Management</li><li>Module 17: Health &amp; Safety For Retail Stores</li><li>Module 18: Consumer Rights Act</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 22 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: </strong><strong>Free </strong>(Previously it was £12.99*25 = £325)</li><li><strong>CPD Hard Copy Certificate: Free</strong> ( For The First Course: Previously it was £29.99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Individuals planning to enter the retail industry.</li><li>Retail professionals aiming to enhance their skills and knowledge.</li><li>Aspiring managers looking to learn about purchasing, commercial law, and purchase ledger.</li><li>Anyone interested in gaining a comprehensive theoretical understanding of retail management.</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Product Manager</li><li>Supply Chain Analyst</li><li>Retail Buyer</li><li>Marketing Manager</li><li>Customer Service Rep.</li><li>Quality Control Specialist</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Retail Management

Online Course Marketing

Finance Cert & Exam Prep

Fast-Moving Consumer Goods (FMCG)

Fast-Moving Consumer Goods (FMCG) Advanced Diploma

<p><strong> 24-Hour Flash Sale! Prices Reduced Like Never Before!! </strong></p><p>Want to know the ins and outs of unprecedented career opportunities in a sector where skill meets ambition? In the UK, businesses contribute over <strong>£2 trillion</strong> annually to the economy, creating a robust demand for highly skilled business management and investment professionals. The Business Management, Business Analysis with Investment Training Bundle not only boosts your qualifications but also prepares you to play a pivotal role in this dynamic financial landscape.</p><p>This extensive course bundle combines high-level business management training with specialised knowledge in business analysis and investment strategies. Starting with an Advanced Diploma in <strong>Business Management</strong>, you'll dive into <strong>Strategic Decision-making </strong>processes that drive business success. The Diploma in <strong>Business Analysis </strong>will equip you with the tools to assess organisational needs and performance effectively, while the <strong>Investment Training </strong>introduces you to the critical principles of investment. Complementary courses in <strong>Strategic Management</strong>, <strong>Customer Service</strong>, <strong>Financial Basics</strong>, and <strong>Marketing Strategies </strong>round out your learning, making you a versatile asset in any business environment.</p><p>Key Features of the Business Management, Business Analysis with Investment Training Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Business Management, Business Analysis with Investment Training bundle, providing you with industry-recognised qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: </strong>Advanced Diploma in Business Management at QLS Level 7</li><li><strong> QLS Course 02: </strong>Diploma in Business Data Analysis at QLS Level 5</li><li><strong> QLS Course 03: </strong>Certificate in Investment Training at QLS Level 3</li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Strategic Management</li><li><strong>Course 02:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 03:</strong> Goal Setting, Motivation, and Resilience for Life</li><li><strong>Course 04:</strong> Basic Business Finance</li><li><strong>Course 05:</strong> Marketing Strategies for Business</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul></ul><p>Take the leap and redefine your professional journey with our Business Management, Business Analysis with Investment Training Bundle. These courses are tailored to cultivate your expertise and elevate your career to new heights in an increasingly competitive marketplace. Enrol now and transform your potential into exceptional achievements!</p><p><strong>Learning Outcomes of the Business Management, Business Analysis with Investment Training Bundle:</strong></p><ul><li>Master strategic management and advanced business operations.</li><li>Analyse and optimise business processes for better performance.</li><li>Develop comprehensive investment knowledge and financial acumen.</li><li>Apply effective marketing strategies to capture and grow the customer base.</li><li>Enhance professional communication and customer service skills.</li><li>Build resilience, set goals, and manage stress effectively in professional settings.</li></ul><p><strong>Why Prefer this Course?</strong></p><ul><li>Get <strong>Free QLS Endorsed Certificates</strong> upon completion of the course</li><li>Get a <strong>Free Student ID Card</strong> with this training program (£10 postal charge will be applicable for international delivery)</li><li>The course is <strong>Affordable and Simple</strong> to understand</li><li>Get <strong>Lifetime Access</strong> to the course materials</li><li>The training program comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong> Course Curriculum </strong></p><p><strong> Course 01: Advanced Diploma in Business Management at QLS Level 7</strong></p><ul><li>Module 01: Introduction to Business Management</li><li>Module 02: Operations Management</li><li>Module 03: Introduction to Business Analysis</li><li>Module 04: Strategic Analysis and Product Scope</li><li>Module 05: Project Management</li><li>Module 06: Business Development and Succession Planning</li><li>Module 07: Business Process Management</li><li>Module 08: Planning &amp; Forecasting Operations</li><li>Module 09: Performance Management</li><li>Module 10: Management of Cash and Credit</li><li>Module 11: Managing Risk and Recovery</li><li>Module 12: Quality Management</li><li>Module 13: Communication Skills</li><li>Module 14: Business Environment</li><li>Module 15: Organisational Skills</li><li>Module 16: Negotiation Techniques</li><li>Module 17: Human Resource Management</li><li>Module 18: Motivation and Counselling</li><li>Module 19: Customer Service</li><li>Module 20: Time Management</li><li>Module 21: Conflict Management</li></ul><p><strong> Course 02: Diploma in Business Analysis at QLS Level 5</strong></p><ul><li>Module 01: Introduction to Business Analysis</li><li>Module 02: Business Environment</li><li>Module 03: Business Processes</li><li>Module 04: Business Analysis Planning and Monitoring</li><li>Module 05: Strategic Analysis and Product Scope</li><li>Module 06: Solution Evaluation</li><li>Module 07: Investigation Techniques</li><li>Module 08: Ratio Analysis</li><li>Module 09: Stakeholder Analysis and Management</li><li>Module 10: Process Improvement with Gap Analysis</li><li>Module 11: Documenting and Managing Requirements</li><li>Module 12: Business Development and Succession Planning</li><li>Module 13: Planning &amp; Forecasting Operations</li><li>Module 14: Business Writing Skills</li></ul><p><strong> Course 03: Certificate in Investment Training at QLS Level 3</strong></p><ul><li>Module 01: Introduction to Investment</li><li>Module 02: Types and Techniques of Investment</li><li>Module 03: Key Concepts in Investment</li><li>Module 04: Understanding the Finance</li><li>Module 05: Investing in Bond Market</li><li>Module 06: Investing in Stock Market</li><li>Module 07: Risk and Portfolio Management</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate:</strong> Free (Previously it was £12.99*13 = £169)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (For The First 3 Courses: Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (For The First 3 Courses: Previously it was £347)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        550 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Budding business managers</li><li>Aspiring analysts</li><li>Investment enthusiasts</li><li>Marketing professionals</li><li>Financial planners</li><li>Career changers</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Business Analyst: £35,000 - £60,000</li><li>Capital Budgeting Manager: £45,000 - £80,000</li><li>Business Manager: £50,000 - £90,000</li><li>Investment Banker: £60,000 - £100,000</li><li>Financial Manager: £50,000 - £90,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em><em><br /></em></p></div>
        <h4>QLS Endorsed Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><ul><li><strong><em>Advanced Diploma in Business Management at QLS Level 7 - £139</em></strong></li><li><strong><em>Diploma in Business Analysis at QLS Level 5 - £119</em></strong></li><li><strong><em>Certificate in Investment Training at QLS Level 3 - £89</em></strong></li></ul><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Business Leadership

Master of Business Law (MBL)

Diploma in Management Studies (DMS)

Business & Management

Institute of Leadership & Management (ILM)

Business Management, Business Analysis with Investment Training - QLS Endorsed

<p>Are you ready to step into a world where precision meets productivity? Discover the ultimate blend of skills that can elevate your career and open doors to endless opportunities. Our <strong>30 course bundle</strong><strong>of Data Entry Administration &amp; Office Admin Assistant course</strong> is your gateway to mastering the essentials of efficient office management and precise data handling. </p><p>And according to <strong>Reed </strong>the average salary for an <strong>Executive PA</strong> in the UK can vary depending on experience and location, but it typically falls somewhere between <strong>£28,000 and £34,000 per year</strong>.</p><p>So what are you waiting for? Enrol now and learn how to <strong>manage schedules</strong> and to <strong>deal with front desk duties</strong> and many more. Also, you will be able to face any obstacles thrown at you with ease.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>This bundle consists of the following courses:</strong></p><ul><li><strong>Course 01:</strong> Efficient Data Entry Course</li><li><strong>Course 02: </strong>Basic Data Analysis</li><li><strong>Course 03:</strong> Data Documentation and Record Keeping</li><li><strong>Course 04:</strong> Data Analytics</li><li><strong>Course 05:</strong> Google Data Studio: Data Analytics</li><li><strong>Course 06: </strong>General Data Protection Regulation (GDPR) Awareness</li><li><strong>Course 07:</strong> Cyber Security Training</li><li><strong>Course 08:</strong> Workplace Confidentiality</li><li><strong>Course 09:</strong> Security Management Diploma</li><li><strong>Course 10: </strong>Executive PA (Admin, secretarial &amp; PA)</li><li><strong>Course 11:</strong> Office Skills and Administration</li><li><strong>Course 12:</strong> Email Writing</li><li><strong>Course 13: </strong>Workplace Productivity</li><li><strong>Course 14: </strong>Corporate Compliance and Risk Management</li><li><strong>Course 15:</strong> Minute Taking</li><li><strong>Course 16: </strong>Touch Typing</li><li><strong>Course 17: </strong>Microsoft Office</li><li><strong>Course 18: </strong>Microsoft Power BI</li><li><strong>Course 19: </strong>Strategic Business Management</li><li><strong>Course 20:</strong> Business Analyst Training</li><li><strong>Course 21: </strong>Business Writing</li><li><strong>Course 22:</strong> Business Etiquette</li><li><strong>Course 23: </strong>Basic Business Finance</li><li><strong>Course 24: </strong>Facilities Management Diploma</li><li><strong>Course 25: </strong>Customer Service Training</li><li><strong>Course 26: </strong>Presentation skills</li><li><strong>Course 27: </strong>Hospitality Management and Front Office Operations</li><li><strong>Course 28: </strong>Workplace Professionalism Certificate Course</li><li><strong>Course 29:</strong> Negotiation Skills</li><li><strong>Course 30:</strong> Product Management<strong><br /></strong></li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Master efficient data entry and documentation for accurate record-keeping.</li><li>Analyse basic data to derive meaningful insights.</li><li>Implement GDPR principles and ensure workplace confidentiality.</li><li>Enhance office administration skills, including minute taking and touch typing.</li><li>Develop strategic business management and business analysis capabilities.</li><li>Improve presentation and email writing skills for effective communication.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses, including this course are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Course<strong>,</strong> you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        300 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring office administrators and executive PAs.</li><li>Individuals seeking to improve workplace productivity.</li><li>Professionals interested in data analytics and documentation.</li><li>Those aiming for careers in business management.</li><li>Employees looking to enhance customer service skills.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Office Administrator</li><li>Executive PA</li><li>Data Analyst</li><li>Compliance Officer</li><li>Customer Service Manager</li><li>Business Analyst</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Data Entry Administration & Office Admin Assistant Course

<p><strong> 24-Hour Flash Sale! Prices Reduced Like Never Before!! <br /><br /></strong><strong> Level 2 Certificate in Principles of Business Administration Admission Gifts <br /><br /></strong><strong> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Did you know that <strong>82%</strong> of UK businesses report difficulties finding qualified staff with the right skills? With over<strong> 5.5 million</strong> SMEs in the UK, demand for business leadership has surged and If you want to effectively utilise this opportunity and manage teams, operations and strategy, then this <strong>Level 2 Certificate in Principles of Business Administration </strong>bundle delivers the expertise today's organisations need.</p><p>From <strong>Project Management </strong>and <strong>Product Management</strong> to <strong>Financial Analysis</strong> and proposals, gain comprehensive business abilities. Understand core principles around <strong>Operations</strong>, <strong>Administration</strong>, <strong>Management</strong> and more. Build <strong>Strategic Plans</strong> and <strong>Process Improvements</strong> that drive results. Lead with agility while ensuring <strong>Business Etiquette</strong> and <strong>Communication</strong> finesse.</p><p><strong>Courses Are Included In This Level 2 Certificate in Principles of Business Administration Bundle: </strong></p><ul><li><strong> Course 01: </strong>Level 2 Certificate in Principles of Business Administration</li><li><strong> Course 02: </strong>Advanced Diploma in Business Management at QLS Level 7</li><li><strong> Course 03: </strong>Business Plan for Entrepreneurs</li><li><strong> Course 04: </strong>Agile Project Management</li><li><strong> Course 05: </strong>Workplace Performance Management</li><li><strong> Course 06: </strong>Diploma in Operations Management</li><li><strong> Course 07: </strong>Research Methods in Business</li><li><strong> Course 08: </strong>Strategic Business Management</li><li><strong> Course 09: </strong>Change Management</li><li><strong> Course 10: </strong>Corporate Paralegal</li><li><strong> Course 11: </strong>Diploma in Business Proposal Writing</li><li><strong> Course 12: </strong>Business Improvement</li><li><strong> Course 13: </strong>Internal Audit Skills</li><li><strong> Course 14: </strong>International Business Principles</li><li><strong> Course 15: </strong>Level 3 Diploma in Business Etiquette</li><li><strong> Course 16: </strong>Product Management</li><li><strong> Course 17: </strong>Financial Analysis Course</li><li><strong> Course 18: </strong>Capital Budgeting &amp; Investment Decision Rules</li><li><strong> Course 19: </strong>Managerial Accounting Training</li><li><strong> Course 20: </strong>Certificate in Purchasing and Procurement</li><li><strong> Course 21: </strong>Sales Skills Course</li><li><strong> Course 22: </strong>Negotiation Skills Certificate</li><li><strong> Course 23: </strong>Retail Management Skills</li><li><strong> Course 24: </strong>Delegation Skills Training</li><li><strong> Course 25: </strong>Presentation Skills Guideline</li><li><strong> Course 26: </strong>Customer Service Training</li><li><strong> Course 27: </strong>Visual Merchandising Diploma</li><li><strong> Course 28: </strong>Strategic Marketing &amp; Planning</li><li><strong> Course 29: </strong>Compliance Officer Training Level 3</li><li><strong> Course 30: </strong>Workplace Confidentiality</li></ul><p>Joining in on this Level 2 Certificate in Principles of Business Administration is more than just taking an online course; it's an investment in your future. By completing this bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Enrol on this course today and take the first step towards achieving your goals and dreams in Business Administration!</p><p><strong>Learning Outcomes of Level 2 Certificate in Principles of Business Administration<br /></strong></p><ul><li>Gain a solid foundation in business administration principles.</li><li>Develop strategic thinking and decision-making skills.</li><li>Master essential project management methodologies.</li><li>Become an effective communicator and leader.</li><li>Learn to write impactful business plans and proposals.</li><li>Gain confidence in navigating the global business environment.</li></ul><p><strong>With this Level 2 Certificate in Principles of Business Administration course, you will get 30 CPD Accredited PDF Certificates, Hardcopy Certificate of 1st Course and our exclusive student ID card absolutely free.</strong></p><p><strong>Why Prefer this Course?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of the course</li><li>Get a <strong>Free Student ID Card</strong> with this training program (£10 postal charge will be applicable for international delivery)</li><li>The course is <strong>Affordable and Simple</strong> to understand</li><li>Get <strong>Lifetime Access</strong> to the course materials</li><li>The training program comes with <strong>24/7 Tutor Support</strong></li></ul> <p><strong>Start your learning journey straight away with our Level 2 Certificate in Principles of Business Administration Training!</strong></p><p>This premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of this course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience.</p><p><strong> Course 01: Level 2 Certificate in Principles of Business Administration</strong></p><ul><li>Module 01: What is Business Administration?</li><li>Module 02: Business and Organisations</li><li>Module 03: Management of Business</li><li>Module 04: Business Organization Perspectives</li><li>Module 05: Decision Making</li><li>Module 06: Approaches to Leadership</li><li>Module 07: Management</li><li>Module 08: Definition of Management</li><li>Module 09: Characteristics of Management</li><li>Module 10: Management Functions/Process of Management</li><li>Module 11: Nature of Management</li><li>Module 12: Levels of Management</li><li>Module 13: Characteristics of Professional Managers</li><li>Module 14: Principles of Management</li><li>Module 15: What Is Payroll?</li><li>Module 16: Principles Of Payroll Systems</li><li>Module 17: Confidentiality And Security Of Information</li><li>Module 18: Effective Payroll Processing</li><li>Module 19: Increasing Payroll Efficiency</li><li>Module 20: Risk Management in Payroll</li><li>Module 21: Time Management</li><li>Module 22: Personnel Filing</li><li>Module 23: When Workers Leave Employment</li><li>Module 24: Hiring Employees</li><li>Module 25: Paye and Payroll for Employers</li><li>Module 26: Tell HMRC about a New Employee</li><li>Module 27: Net And Gross Pay</li><li>Module 28: Statutory Sick Pay</li><li>Module 29: Minimum Wage for Different types of Work</li></ul><p><strong> Course 02: Advanced Diploma in Business Management at QLS Level 7</strong></p><ul><li>Module 01: Introduction to Business Management</li><li>Module 02: Operations Management</li><li>Module 03: Introduction to Business Analysis</li><li>Module 04: Strategic Analysis and Product Scope</li><li>Module 05: Project Management</li><li>Module 06: Business Development and Succession Planning</li><li>Module 07: Business Process Management</li><li>Module 08: Planning &amp; Forecasting Operations</li><li>Module 09: Performance Management</li><li>Module 10: Management of Cash and Credit</li><li>Module 11: Managing Risk and Recovery</li><li>Module 12: Quality Management</li><li>Module 13: Communication Skills</li><li>Module 14: Business Environment</li><li>Module 15: Organisational Skills</li><li>Module 16: Negotiation Techniques</li><li>Module 17: Human Resource Management</li><li>Module 18: Motivation and Counselling</li><li>Module 19: Customer Service</li><li>Module 20: Time Management</li><li>Module 21: Conflict Management</li></ul><p><strong> Course 03: Business Plan for Entrepreneurs</strong></p><ul><li>Module 01: Add Navigation Links and Copyright</li><li>Module 02: Things to Consider Before Starting a Business Plan</li><li>Module 03: The Elements of a Business Plan</li><li>Module 04: Who Are You Writing the Business Plan For</li><li>Module 05: The Purpose of a Business Plan</li><li>Module 06: How a Business Plan Can Help with Long Term Success</li><li>Module 07: Adding Container for iScroll and Google Map</li><li>Module 08: Reasons You Need a Business Plan</li><li>Module 09: The Conclusion To The Course</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 27 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate:</strong> Free (Previously it was £12.99*30 = £390)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (For The First Course: Previously it was £29.99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        470 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Aspiring business leaders</li><li>Senior management staff</li><li>Project managers</li><li>Business consultants</li><li>Operations managers</li><li>Administrative professionals</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Business Administrator: £30,000 - £60,000</li><li>Project Manager: £35,000 - £70,000</li><li>Business Consultant: £40,000 - £100,000</li><li>Operations Manager: £30,000 - £70,000</li><li>Senior Executive: £50,000 - £120,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em><em><br /></em></p></div>

                        </div>

Business Administration

Certificate of Business Continuity Programme (CBCI)

Diploma for School Business Leaders (DSBM)

FA Level 1

Business Admin

Level 2 Certificate in Principles of Business Administration

<p><strong> 24-Hour Flash Sale! Prices Reduced Like Never Before!! </strong></p><p><strong> </strong><strong>Procurement, Purchasing &amp; Supply Chain Management Admission Gifts </strong></p><p><strong> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Step into the high-stakes world of <strong>Procurement, Purchasing &amp; Supply Chain Management</strong>, where every decision can <strong>impact </strong>a company's <strong>sales </strong>and help it achieve a <strong>competitive edge </strong>over its <strong>competitors</strong>. The UK's supply chain industry alone influences the flow of <strong>billions of pounds </strong>worth of goods annually. Hence, professionals equipped with the right skills command immense respect and demand, making them a critical pillar of the economy. Utilise this course bundle and make it your gateway to becoming a pivotal player in this dynamic field!</p><p>The <strong>Procurement, Purchasing &amp; Supply Chain Management</strong> bundle offers a comprehensive exploration into the complex world of supply chains, procurement processes, and logistics management. From foundational courses like <strong>Purchasing &amp; Procurement</strong> and <strong>Supply Chain Management</strong> to specialised training in <strong>Logistics &amp; Operations Management - Level 5</strong>, this bundle covers all the essential areas. You'll learn about <strong>Warehouse Management</strong>, <strong>Quality Assurance</strong>, and even get into areas like <strong>Retail Analytics</strong> and <strong>Six Sigma &amp; Lean Process</strong>.</p><p><strong>Courses Are Included In this Level 3 Procurement, Purchasing &amp; Supply Chain Management Career Bundle:</strong></p><ul><li><strong> Course 01: </strong>Purchasing &amp; Procurement</li><li><strong> Course 02: </strong>Supply Chain Management</li><li><strong> Course 03: </strong>Logistics &amp; Operations Management - Level 5</li><li><strong> Course 04: </strong>Quality Assurance (QA) Manager</li><li><strong> Course 05: </strong>Retail Manager</li><li><strong> Course 06: </strong>Retail Analytics</li><li><strong> Course 07: </strong>Purchase Ledger Assistant</li><li><strong> Course 08: </strong>Store Assistant</li><li><strong> Course 09: </strong>Warehouse Management</li><li><strong> Course 10: </strong>Warehouse Safety Training</li><li><strong> Course 11: </strong>Manual Handling Training</li><li><strong> Course 12: </strong>Transport and Logistics Management</li><li><strong> Course 13: </strong>Facilities Management</li><li><strong> Course 14: </strong>Business Management Training</li><li><strong> Course 15: </strong>Six Sigma &amp; Lean Process</li><li><strong> Course 16: </strong>HR and Payroll Administrator Course</li><li><strong> Course 17: </strong>SAP Controlling (CO) - Product Costing with S4HANA</li><li><strong> Course 18: </strong>Sales Skills</li><li><strong> Course 19: </strong>Product Marketer</li><li><strong> Course 20: </strong>Online Merchandising Training</li><li><strong> Course 21: </strong>Professional Marketing and Advertising Complete Online Course</li><li><strong> Course 22: </strong>How To Deal With Difficult People Training</li><li><strong> Course 23: </strong>Consumer Rights</li><li><strong> Course 24: </strong>Digital Marketing and SEO</li><li><strong> Course 25: </strong>Sales Executive Training</li><li><strong> Course 26: </strong>Customer Service - Advanced</li><li><strong> Course 27: </strong>Negotiation and Agreement Training</li><li><strong> Course 28: </strong>Telesales Executive Training</li><li><strong> Course 29: </strong>Document Control</li><li><strong> Course 30: </strong>Excel Data Management</li></ul><p>Don't let another day pass without advancing your career in a field that businesses cannot thrive without. The <strong>Procurement, Purchasing &amp; Supply Chain Management</strong> course bundle is your gateway to becoming a leader in a sector that is the backbone of every successful business. Enrol today to start building a skill set that will not only secure your professional future but will also enable you to make a significant impact on your organisation's success!</p><p><strong>Learning Outcomes of this Bundle:</strong></p><ul><li>Master the fundamentals and advanced strategies of procurement and purchasing.</li><li>Optimise supply chain processes for enhanced efficiency and reduced costs.</li><li>Apply quality assurance practices to maintain high standards across operations.</li><li>Analyse and improve retail performance using cutting-edge retail analytics.</li><li>Implement Six Sigma and Lean methodologies to streamline processes.</li><li>Manage and ensure safety in warehouse operations effectively.</li></ul><p><strong>But that's not all. When you enrol in Level 3 Procurement, Purchasing &amp; Supply Chain Management Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free.</strong></p><p><strong>Why Prefer this Course?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of the course</li><li>Get a <strong>Free Student ID Card</strong> with this training program (£10 postal charge will be applicable for international delivery)</li><li>The course is <strong>Affordable and Simple</strong> to understand</li><li>Get <strong>Lifetime Access</strong> to the course materials</li><li>The training program comes with <strong>24/7 Tutor Support</strong></li></ul> <p><strong>Start your learning journey straight away!</strong></p><p>The <strong>Purchasing, Procurement &amp; Supply Chain Management Career Bundle</strong> is designed to provide an exhaustive education in the complex and vital fields that drive business efficiency and success globally. By mastering the fundamental aspects of <strong>Purchasing &amp; Procurement</strong>, learners will acquire the skills necessary to <strong>navigate complex buying cycles</strong>, <strong>negotiate effectively</strong>, and <strong>manage supplier relationships</strong>, ensuring <strong>quality </strong>and <strong>cost-efficiency</strong>. These foundational skills are crucial for maintaining a <strong>competitive advantage</strong> and achieving <strong>sustainability</strong> in any business environment.</p><p>As learners progress through the course, they will get to learn the nuances of <strong>Supply Chain Management</strong>, learning how to optimise <strong>Logistics</strong>, streamline <strong>Operations</strong>, and reduce <strong>Costs </strong>through innovative <strong>supply chain strategies</strong>. The training also includes <strong>Logistics &amp; Operations Management</strong>, enhancing the ability to coordinate and maintain a smooth flow of goods, information, and other resources between points of origin to points of consumption. Such skills are indispensable in today's fast-paced and increasingly globalised market.</p><p>Moreover, this diploma offers learners the opportunity to acquire a <strong>Recognised Qualification </strong>that is highly valued in the field of <strong>Supply Chain Management</strong>. With this <strong>Certification</strong>, graduates are better positioned to pursue career advancement and higher responsibilities within the <strong>Supply Chain Management</strong> setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to <strong>Supply Chain Management</strong> related fields impacting their <strong>Supply Chain Management</strong> experiences and long-term development.</p><p><strong> Course Curriculum </strong></p><p><strong> Course 01: Purchasing &amp; Procurement</strong></p><ul><li>Module 01 : Why Supply Chain Management</li><li>Module 02 : Three Levels of Supply Chain Management</li><li>Module 03 : Five Stages of Supply Chain Management</li><li>Module 04 : The Flows of Supply Chain Management</li><li>Module 05 : Supply Chain Groups</li><li>Module 06 : Tracking and Monitoring</li><li>Module 07 : Role of Procurement in an Organisation</li><li>Module 08 : The Purchasing Cycle</li><li>Module 09 : Purchasing Toolkits</li><li>Module 10 : Quality Management</li><li>Module 11 : Supplier Relationship Management</li><li>Module 12 : Category Management</li><li>Module 13 : Inventory Management</li><li>Module 14 : E-Procurement</li></ul><p><strong> Course 02: Supply Chain Management</strong></p><ul><li>Module 01: Form and Report Properties</li><li>Module 02: Making labels with the Label Wizard</li><li>Module 03: Tool 6 &amp; The Control chart.</li><li>Module 04: Supply Chain System and Principles</li><li>Module 05: Power pivot power query &amp; 5</li><li>Module 06: Adding groups, Sorts and Totals to reports</li><li>Module 07: Warehouse Management and Operations</li><li>Module 08: Power pivot, power query &amp; 4</li><li>Module 09: Power pivot, power query &amp; 1</li><li>Module 10: Supply Chain Planning and New Business Concepts</li><li>Module 11: Tool 6 &amp; The Control chart in practice p1</li></ul><p><strong> Course 03: Logistics &amp; Operations Management - Level 5</strong></p><ul><li>Module 01: Introduction to Logistic Management</li><li>Module 02: Planning Framework for Logistics</li><li>Module 03: Supply Chain Management</li><li>Module 04: Logistics Management and Organisation</li><li>Module 05: Sourcing, Purchasing, and Procurement</li><li>Module 06: Channels of Distribution</li><li>Module 07: Supplier Relationship Management</li><li>Module 08: Inventory Planning and Management</li><li>Module 09: Principles of Warehousing</li><li>Module 10: Transport Management</li><li>Module 11: Negotiation Techniques</li><li>Module 12: Customer Service and Logistics</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 27 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate:</strong> Free (Previously it was £12.99*30 = £390)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (For The First Course: Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (For The Title Course: Previously it was £119)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        300 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Supply chain professionals.</li><li>Procurement officers.</li><li>Operations managers.</li><li>Business owners.</li><li>Warehouse supervisors.</li><li>Career-focused individuals.</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Supply Chain Manager: $60,000 - $95,000</li><li>Procurement Specialist: $50,000 - $80,000</li><li>Logistics Coordinator: $45,000 - $70,000</li><li>Warehouse Manager: $40,000 - $65,000</li><li>Quality Assurance Manager: $55,000 - $90,000</li><li>Retail Analyst: $50,000 - $75,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>If you are an <strong>international student</strong>, then you have to pay an additional <strong>10 GBP</strong> for each certificate as an international delivery charge.</p></div>
        <h4>Diploma in Purchasing &amp; Procurement at QLS Level 5</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></strong></p></div>

                        </div>

Procurement & Supply

Supply Chain Management

Procurement

Supply chain management (SCM)

Certified Supply Chain Professional (CSCP)

Level 3 Procurement, Purchasing & Supply Chain Management - CPD Certified

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.</p><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OBJECTIVES</strong></h4>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Build a consistent framework and process to ensure an unbiased candidate experience;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choose job specifications and determine how success will be measured (skills);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify characteristics and qualities that will support the required skills;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review legal and appropriate interviewing etiquette/guidelines, including social media research;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Screen candidates, using resumes and phone interviews; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct successful role-play Behavioral Interviews in class.</li></ul>&nbsp;<h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSES WILL INCLUDE:</h5>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workbooks for future reference and study.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workshop / role play with actual interview scenarios to assist in internalizing data.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Time for individual questions and concerns to aid in personalizing tactics.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behavioral Interviewing</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively <em fr-original-style="" style="box-sizing: border-box;">Improving Customer Service</em> workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Ildiko Oravecz</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">New Mexico International Society for Performance Improvement</span>

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.
In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.
OBJECTIVES
Participants will be able to:
Build a consistent framework and process to ensure an unbiased candidate experience;
Choose job specifications and determine how success will be measured (skills);
Identify characteristics and qualities that will support the required skills;
Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
Review legal and appropriate interviewing etiquette/guidelines, including social media research;
Screen candidates, using resumes and phone interviews; and
Conduct successful role-play Behavioral Interviews in class.
CLASSES WILL INCLUDE:
Workbooks for future reference and study.
Workshop / role play with actual interview scenarios to assist in internalizing data.
Time for individual questions and concerns to aid in personalizing tactics.
Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.
Ildiko OraveczNew Mexico International Society for Performance Improvement

Improving Communications Uk

BEHAVIORAL INTERVIEWING: BUILDING A CONSISTENT FRAMEWORK AND PROCESS

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

IMPROVING CUSTOMER SERVICE

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations.</p><p></p><p></p><p>This course will teach you to use Microsoft Power Platform solutions to simplify, automate, and empower business processes for organizations in the role of a Functional Consultant. A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations. This course may contain a 1-day Applied Workshop. This workshop will allow you to practice your Functional Consultant skills by creating an end-to-end solution to solve a problem for a fictitious company. The solution will include a Microsoft Dataverse database, Power Apps canvas app, and Power Automate flows.</p><p></p>Prerequisites<p></p><p></p><ul> <li>Experience as an IT professional or student</li> <li>Working knowledge of Microsoft Power Platform and its key components</li> <li>Knowledge of Microsoft Dataverse (or general data modeling) and security concepts</li></ul><p></p><p></p></div><div id="course-pills-2"><h3>1 - Describe the business value of the Microsoft Power Platform</h3> <ul> <li>Explore Microsoft Power Platform</li> <li>Describe the business value of the Power Platform</li> <li>Explore connectors and Microsoft Dataverse</li> <li>Describe how Power Platform works with Microsoft 365 apps and services</li> <li>Explore how Power Platform works with Microsoft Teams</li> <li>Describe how Power Platform works  with Microsoft Dynamics 365 apps</li> <li>Describe how Power Platform solutions consume Microsoft Azure services </li> <li>Explore how Microsoft Power Platform apps work together </li> <li>Use Artificial Intelligence to increase productivity</li> </ul> <h3>2 - Core components of Power Pages</h3> <ul> <li>Get started with Power Pages</li> <li>Core tools and components of Power Pages</li> <li>Overview of Power Pages security</li> <li>Overview of Power Pages extensibility</li> </ul> <h3>3 - Explore Power Pages templates</h3> <ul> <li>Site design templates</li> <li>Scenario-based templates</li> <li>Dynamics 365 Power Pages site templates</li> </ul> <h3>4 - Explore Power Pages design studio</h3> <ul> <li>Work with pages</li> <li>Page components</li> <li>Site styling and templates</li> </ul> <h3>5 - Explore Power Pages design studio data and security features</h3> <ul> <li>Data workspace in Power Pages design studio</li> <li>Power Pages security features</li> </ul> <h3>6 - Introduction to Power Pages administration</h3> <ul> <li>Power Pages administrative tools</li> <li>Set up workspace in Power Pages design studio</li> </ul> <h3>7 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>8 - Get data with Power BI Desktop</h3> <ul> <li>Overview of Power BI Desktop</li> <li>Explore Power BI Desktop</li> <li>Connect to data sources</li> <li>Get data from Excel</li> <li>Transform data to include in a report</li> <li>Combine data from multiple sources</li> <li>Clean data to include in a report</li> </ul> <h3>9 - Model data in Power BI</h3> <ul> <li>How to manage your data relationships</li> <li>Create calculated columns</li> <li>Optimize data models</li> <li>Create measures</li> <li>Create calculated tables</li> <li>Explore time-based data</li> </ul> <h3>10 - Use visuals in Power BI</h3> <ul> <li>Create and customize simple visualizations</li> <li>Create slicers</li> <li>Map visualizations</li> <li>Matrices and tables</li> <li>Create scatter, waterfall, and funnel charts</li> <li>Modify colors in charts and visuals</li> <li>Page layout and formatting</li> </ul> <h3>11 - Explore data in Power BI</h3> <ul> <li>Quick insights in Power BI</li> <li>Create and configure a dashboard</li> <li>Ask questions of your data with natural language</li> <li>Create custom Q&amp;A suggestions</li> <li>Share dashboards with your organization</li> <li>Display visuals and tiles in full screen</li> <li>Edit tile details and add widgets</li> <li>Get more space on your dashboard</li> </ul> <h3>12 - Publish and share in Power BI</h3> <ul> <li>Publish Power BI Desktop reports</li> <li>Print and export dashboards and reports</li> <li>Introducing Power BI Mobile</li> <li>Create workspaces in Power BI</li> <li>Build apps</li> <li>Use apps</li> <li>Integrate OneDrive for Business with Power BI</li> <li>Publish to web</li> </ul> <h3>13 - Create and manage workspaces in Power BI</h3> <ul> <li>Distribute a report or dashboard</li> <li>Monitor usage and performance</li> <li>Recommend a development life cycle strategy</li> <li>Troubleshoot data by viewing its lineage</li> <li>Configure data protection</li> </ul> <h3>14 - Manage semantic models in Power BI</h3> <ul> <li>Use a Power BI gateway to connect to on-premises data sources</li> <li>Configure a semantic model scheduled refresh</li> <li>Configure incremental refresh settings</li> <li>Manage and promote semantic models</li> <li>Troubleshoot service connectivity</li> <li>Boost performance with query caching (Premium)</li> </ul> <h3>15 - Create dashboards in Power BI</h3> <ul> <li>Configure data alerts</li> <li>Explore data by asking questions</li> <li>Review Quick insights</li> <li>Add a dashboard theme</li> <li>Pin a live report page to a dashboard</li> <li>Configure a real-time dashboard</li> <li>Set mobile view</li> </ul> <h3>16 - Implement row-level security</h3> <ul> <li>Configure row-level security with the static method</li> <li>Configure row-level security with the dynamic method</li> </ul> <h3>17 - Create tables in Dataverse</h3> <ul> <li>Table characteristics</li> <li>Table relationships</li> <li>Dataverse logic and security</li> <li>Dataverse auditing</li> <li>Dual-write vs. virtual tables</li> </ul> <h3>18 - Manage tables in Dataverse</h3> <ul> <li>Identify tables and table types in Dataverse</li> <li>Create a custom table</li> <li>Enable attachments within a table</li> <li>Licensing requirements for each table type</li> </ul> <h3>19 - Create and manage columns within a table in Dataverse</h3> <ul> <li>Define columns in Microsoft Dataverse</li> <li>Column types in Microsoft Dataverse</li> <li>Add a column to a table</li> <li>Create a primary name column</li> <li>Restrictions that apply to columns in a table</li> <li>Create an auto numbering column</li> <li>Create an alternate key</li> </ul> <h3>20 - Create a relationship between tables in Dataverse</h3> <ul> <li>Relate one or more tables - Introduction</li> <li>Relationship types that are available in Microsoft Dataverse</li> <li>Create a one-to-many relationship between tables</li> <li>Create a many-to-many relationship between tables</li> <li>Edit or delete relationships</li> </ul> <h3>21 - Working with choices in Dataverse</h3> <ul> <li>Define choice column</li> <li>Standard choices column</li> </ul> <h3>22 - Get started with security roles in Dataverse</h3> <ul> <li>Understand environment roles</li> <li>Adding or disabling an environment user</li> <li>Understand security concepts in Dataverse</li> <li>Understand user security roles and security role defaults</li> <li>Check the roles that a user belongs to</li> <li>Configure Dataverse teams for security</li> <li>Configure Dataverse group teams for security</li> </ul> <h3>23 - Use administration options for Dataverse</h3> <ul> <li>Use Microsoft Power Platform Admin Center portal</li> <li>Tenant storage capacity</li> <li>Advanced Customization options in Power Apps Portal</li> <li>Enable and disable auditing</li> </ul> <h3>24 - Manage Dynamics 365 model-driven app settings and security</h3> <ul> <li>Configure role-based security</li> <li>Manage teams and business units</li> <li>Explore settings and customizations</li> </ul> <h3>25 - Introduction to Microsoft Power Platform security and governance</h3> <ul> <li>Identify Microsoft Power Platform environments</li> <li>Data Loss Prevention policies</li> <li>Microsoft Power Platform Center of Excellence Starter Kit</li> </ul> <h3>26 - Get started with model-driven apps in Power Apps</h3> <ul> <li>Introducing model-driven apps</li> <li>Components of model-driven apps</li> <li>Design model-driven apps</li> <li>Incorporate business process flows</li> </ul> <h3>27 - Configure forms, charts, and dashboards in model-driven apps</h3> <ul> <li>Forms overview</li> <li>Form elements</li> <li>Configure multiple forms</li> <li>Use specialized form components</li> <li>Configure views overview</li> <li>Configure grids</li> <li>Create and edit views</li> <li>Configure charts overview</li> <li>Dashboards overview</li> <li>Use interactive streams and tiles</li> </ul> <h3>28 - Get started with Power Apps canvas apps</h3> <ul> <li>Power Apps building blocks</li> <li>Ways to build Power Apps</li> <li>Power Apps related technologies</li> <li>Additional Power Apps related technologies</li> <li>Designing a Power Apps app</li> </ul> <h3>29 - Connect to other data in a Power Apps canvas app</h3> <ul> <li>Overview of the different data sources</li> <li>Work with action-based data sources</li> <li>Power Automate is a companion to Power Apps</li> </ul> <h3>30 - How to build the UI in a canvas app in Power Apps</h3> <ul> <li>Use themes to quickly change the appearance of your app</li> <li>Branding a control</li> <li>Icons</li> <li>Images</li> <li>Personalization</li> <li>Using the tablet or phone form factors</li> </ul> <h3>31 - Manage apps in Power Apps</h3> <ul> <li>Power Apps review</li> </ul> <h3>32 - Build your first app with Power Apps and Dataverse for Teams</h3> <ul> <li>Create your first app with the hero template</li> <li>Customize your app with Power Apps Studio</li> <li>Publish your app</li> <li>Install template apps</li> </ul> <h3>33 - Access Dataverse in Power Pages websites</h3> <ul> <li>Use lists to display multiple Dataverse records</li> <li>Use forms to interact with Dataverse data</li> </ul> <h3>34 - Authentication and user management in Power Pages</h3> <ul> <li>Power Pages authentication settings</li> <li>User registration in Power Pages</li> <li>Authentication management for Power Pages users</li> <li>Power Pages authentication providers</li> </ul> <h3>35 - Power Pages maintenance and troubleshooting</h3> <ul> <li>Power Pages website maintenance</li> <li>Power Pages website troubleshooting</li> </ul> <h3>36 - Define and create business rules in Dataverse</h3> <ul> <li>Define business rules - Introduction</li> <li>Define the components of a business rule</li> <li>Create a business rule</li> </ul> <h3>37 - Get started with Power Automate</h3> <ul> <li>Introducing Power Automate</li> <li>Troubleshoot flows</li> </ul> <h3>38 - Use the Admin center to manage environments and data policies in Power Automate</h3> <ul> <li>Administer flows</li> <li>Export and import flows</li> <li>Learn how to distribute button flows</li> </ul> <h3>39 - Use Dataverse triggers and actions in Power Automate</h3> <ul> <li>Dataverse triggers</li> <li>Query data</li> <li>Create, update, delete, and relate actions</li> </ul> <h3>40 - Extend Dataverse with Power Automate</h3> <ul> <li>Set up a flow and configure its trigger</li> <li>Email Dataverse record</li> <li>Add to-do items</li> <li>Test and run your flow</li> </ul> <h3>41 - Introduction to expressions in Power Automate</h3> <ul> <li>Get started with expressions</li> <li>Notes make things easier</li> <li>Types of functions</li> <li>Write complex expressions</li> </ul> <h3>42 - Build your first Power Automate for desktop flow</h3> <ul> <li>Set up the environment</li> <li>Explore Power Automate for desktop</li> <li>Create your first Power Automate for desktop flow</li> <li>Record Power Automate for desktop actions</li> <li>Edit and test recorded actions</li> </ul> <h3>43 - Run a Power Automate for desktop flow in unattended mode</h3> <ul> <li>Set up an unattended desktop flow</li> <li>Create a new cloud flow that calls an existing flow in unattended mode</li> <li>Perform a test run</li> <li>Best practices</li> </ul> <h3>44 - Optimize your business process with process advisor</h3> <ul> <li>Get familiar with process advisor</li> <li>Create your first recording</li> <li>Edit recordings and group actions</li> <li>Analyze recordings and interpret results</li> <li>Automation recommendations</li> </ul> <h3>45 - Get started with Microsoft Copilot Studio bots</h3> <ul> <li>Get started working with environments</li> <li>Create bots and work with the Microsoft Copilot Studio interface</li> <li>Create topics</li> <li>Test bots</li> <li>Publish bots and analyze performance</li> </ul> <h3>46 - Enhance Microsoft Copilot Studio bots</h3> <ul> <li>Use Power Automate to add actions</li> <li>Transfer conversations to agents by using Omnichannel for Customer Service</li> <li>Create topics for existing support content</li> <li>Analyze bot performance</li> </ul> <h3>47 - Manage topics in Microsoft Copilot Studio</h3> <ul> <li>Work with bot topics</li> <li>Branch a topic</li> <li>Create topics for existing support content</li> <li>Work with system fallback topics</li> <li>Manage topics</li> </ul> <h3>48 - Manage Power Virtual Agents</h3> <ul> <li>Environments in Microsoft Copilot Studio</li> <li>Bot topics permissions</li> <li>Bot entities and flow permissions</li> <li>Monitor and diagnose</li> <li>Administer and manage</li> <li>Export and import bots</li> <li>Authentication</li> </ul> <h3>49 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>50 - Get data with Power BI Desktop</h3> <ul> <li>Overview of Power BI Desktop</li> <li>Explore Power BI Desktop</li> <li>Connect to data sources</li> <li>Get data from Excel</li> <li>Transform data to include in a report</li> <li>Combine data from multiple sources</li> <li>Clean data to include in a report</li> </ul> <h3>51 - Model data in Power BI</h3> <ul> <li>How to manage your data relationships</li> <li>Create calculated columns</li> <li>Optimize data models</li> <li>Create measures</li> <li>Create calculated tables</li> <li>Explore time-based data</li> </ul> <h3>52 - Use visuals in Power BI</h3> <ul> <li>Create and customize simple visualizations</li> <li>Create slicers</li> <li>Map visualizations</li> <li>Matrices and tables</li> <li>Create scatter, waterfall, and funnel charts</li> <li>Modify colors in charts and visuals</li> <li>Page layout and formatting</li> </ul> <h3>53 - Explore data in Power BI</h3> <ul> <li>Quick insights in Power BI</li> <li>Create and configure a dashboard</li> <li>Ask questions of your data with natural language</li> <li>Create custom Q&amp;A suggestions</li> <li>Share dashboards with your organization</li> <li>Display visuals and tiles in full screen</li> <li>Edit tile details and add widgets</li> <li>Get more space on your dashboard</li> </ul> <h3>54 - Publish and share in Power BI</h3> <ul> <li>Publish Power BI Desktop reports</li> <li>Print and export dashboards and reports</li> <li>Introducing Power BI Mobile</li> <li>Create workspaces in Power BI</li> <li>Build apps</li> <li>Use apps</li> <li>Integrate OneDrive for Business with Power BI</li> <li>Publish to web</li> </ul> <h3>55 - Manage solutions in Power Apps and Power Automate</h3> <ul> <li>Add and remove apps, flows, and entities in a solution</li> <li>Edit a solution-aware app, flow, and table</li> <li>Build and deploy a complex solution with flows, apps, and entities</li> <li>Automate solution management</li> </ul> <h3>56 - Load/export data and create data views in Dataverse</h3> <ul> <li>View data in a table</li> <li>Create or edit views of data in a table</li> <li>Load data into a table</li> <li>Export data from a table</li> <li>Add, update, or delete data in a table by using Excel</li> <li>Import data using Power Query</li> <li>Generate a new dataflow from an Excel Template</li> <li>Dataflow and Azure integration</li> </ul> <h3>57 - Get started with AI Builder</h3> <ul> <li>Choose an AI capability</li> <li>Create your first model</li> <li>Ways to use your models</li> </ul> <h3>58 - Manage models in AI Builder</h3> <ul> <li>Model lifecycle</li> <li>Manage model versions</li> <li>Share your models</li> </ul> <h3>59 - Use AI Builder in Power Automate</h3> <ul> <li>AI Builder in Power Automate saves time</li> <li>Advanced usage of AI Builder in Power Automate</li> </ul> <h3>60 - Functional Consultant skills</h3> <ul> <li>Create entity relationship diagrams</li> <li>Create and document mock-ups</li> <li>Document functional requirements and artifacts</li> <li>Complete fit-gap analysis</li> <li>Discuss stakeholder management responsibilities</li> <li>Understand industry accelerators</li> <li>Define Application Lifecycle Management</li> <li>Participate in testing</li> <li>Evaluate options</li> <li>Define connectors</li> <li>Understand Power Apps component framework</li> </ul> <h3>61 - Solution Architect series: Plan application lifecycle management for Power Platform</h3> <ul> <li>Key considerations for ALM</li> <li>Solutions</li> <li>Configuration and reference data</li> <li>Release process</li> <li>ALM with Azure DevOps</li> </ul></div>

Nexus Human

Microsoft Power Apps

Power Apps

Microsoft Power BI

Microsoft Power Platform

Microsoft AZ-104

Microsoft AZ-303

PL-200T00 Microsoft Power Platform Functional Consultant

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A one-day course to help you understand the real estate sector, its characteristics and its importance to the general economy. This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. By the end of the course delegates will have gained key skills in Real Estate Investment strategy and Analytics. They will also become familiar with the players, structure, general terminology and overall needs of Real Estate.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course, you will&hellip;</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn what is Real Estate and why it is different from other asset classes</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get to grips with the overall size and structure of the UK Real Estate Market</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn and analyse the links between the different parts of the property market</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand who works in the Real Estate Market, their qualifications and their job descriptions</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc&hellip;</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn how to read a real estate market report</li><li value="7" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand how current affairs, politics and economics affects Real Estate Investment</li><li value="8" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will benefit from this course?</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professionals outside the field (e.g. Lawyers, Lenders, Recruitment Professionals, Public Servants etc.) who regularly work with property companies</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Employees who interacts with Real Estate Firms</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Junior employees in the HR department of Real Estate Firms Professionals in other sector interested in changing their career path to the Real Estate sector</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recent non-cognate Graduates interested in entering the field of Real Estate</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline</strong></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Morning</strong></strong></em></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate or Property?</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">What is Real Estate - Physical characteristics &amp; Investment characteristics</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Why buy Real Estate?</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How big is the UK Real Estate market? - Total size and size of various sub sectors</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Key Real Estate Market Locations, Sale Prices and Rents</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The Property Market system - The Occupier market, The Investment market, The Property Development market, The Land market &amp; How the four markets interact and make money</li><li value="7" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How to calculate Sale Price and Real Estate Returns</li><li value="8" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How to read a Real Estate market report</li><li value="9" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How many famous properties do you know? - How much did they cost to build? Who occupies these buildings? Are they good value for money?</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Afternoon</strong></strong></em></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Who works in Real Estate and what do they do?</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Typical Real Estate CVs - Education and Experience, Professional bodies and accreditations &amp; Typical career paths</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Professionals and the Real Estate Lifecycle - The Investment lifecycle &amp; The Development lifecycle</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Companies&rsquo; - Types of property company, Organisational structure, Typical wages and employment benefits, Accessibility, CSR and Diversity &amp; Related industries</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Networks</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The future of Real Estate</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Included in the Course</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">CPD Accredited Certificate</li><li value="2" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course Files</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information about the An Introduction to Real Estate such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">E - s.musgrave@bayfieldtraining.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T - 01223 517851</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a></p>



A one-day course to help you understand the real estate sector, its characteristics and its importance to the general economy. This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. By the end of the course delegates will have gained key skills in Real Estate Investment strategy and Analytics. They will also become familiar with the players, structure, general terminology and overall needs of Real Estate.


On this course, you will…
Learn what is Real Estate and why it is different from other asset classes
Get to grips with the overall size and structure of the UK Real Estate Market
Learn and analyse the links between the different parts of the property market
Understand who works in the Real Estate Market, their qualifications and their job descriptions
Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc…
Learn how to read a real estate market report
Understand how current affairs, politics and economics affects Real Estate Investment
Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector


Who will benefit from this course?
Professionals outside the field (e.g. Lawyers, Lenders, Recruitment Professionals, Public Servants etc.) who regularly work with property companies
Customer Service Employees who interacts with Real Estate Firms
Junior employees in the HR department of Real Estate Firms Professionals in other sector interested in changing their career path to the Real Estate sector
Recent non-cognate Graduates interested in entering the field of Real Estate


Course Outline
Morning
Real Estate or Property?
What is Real Estate - Physical characteristics & Investment characteristics
Why buy Real Estate?
How big is the UK Real Estate market? - Total size and size of various sub sectors
Key Real Estate Market Locations, Sale Prices and Rents
The Property Market system - The Occupier market, The Investment market, The Property Development market, The Land market & How the four markets interact and make money
How to calculate Sale Price and Real Estate Returns
How to read a Real Estate market report
How many famous properties do you know? - How much did they cost to build? Who occupies these buildings? Are they good value for money?


Afternoon
Who works in Real Estate and what do they do?
Typical Real Estate CVs - Education and Experience, Professional bodies and accreditations & Typical career paths
Real Estate Professionals and the Real Estate Lifecycle - The Investment lifecycle & The Development lifecycle
Real Estate Companies’ - Types of property company, Organisational structure, Typical wages and employment benefits, Accessibility, CSR and Diversity & Related industries
Real Estate Networks
The future of Real Estate


Included in the Course
CPD Accredited Certificate
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the An Introduction to Real Estate such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Professional Development

 This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. 

An Introduction to Real Estate (Foundational Level)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p></p><p><span>People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level.</span></p><p></p>Overview<p></p><p><span>Describe the customer engagement apps and what they have in common</span></p><br /><p><span>Describe the standard marketing processes and how Dynamics 365 Marketing addresses them</span></p><br /><p><span>Describe Dynamics 365 Marketing features and capabilities</span></p><br /><p><span>Describe additional marketing apps</span></p><br /><p><span>Describe the standard sales processes and how Dynamics 365 Sales addresses them</span></p><br /><p><span>Describe Dynamics 365 Sales capabilities</span></p><br /><p><span>Describe additional sales apps such as Sales Insights and Sales Navigator</span></p><br /><p><span>Describe the standard customer service processes and how Dynamics 365 Customer Serviceaddresses them</span></p><br /><p><span>Describe Dynamics Customer Service capabilities</span></p><br /><p><span>Describe additional sales apps such as Sales Insights and Sales Navigator</span></p><br /><p><span>Describe the standard field service business processes and how Dynamics 365 Field Service addresses</span></p><br /><p><span>Describe how to generate Work Orders</span></p><br /><p><span>Describe the scheduling capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe the inventory management capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe the asset management capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe project-based customer engagement processes addressed by Dynamics 365 Project Operations</span></p><br /><p><span>Describe the sales capabilities of Dynamics 365 Project Operations</span></p><br /><p><span>Describe the project management capabilities of Dynamics 365 Project Operations</span></p><br /><p><span>Describe the resource utilization capabilities of Dynamics 365 Project Operations</span></p><p></p><p>This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs.</p></div><div id="course-pills-2"><h4>Learn the Fundamentals of Dynamics 365 Marketing</h4><ul><li>Get introduced to the Dynamics 365 customer engagement apps</li><li>Examine Dynamics 365 Marketing</li><li>Describe Dynamics 365 Marketing capabilities</li><li>Review Additional Marketing Apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Sales</h4><ul><li>Explore Dynamics 365 Sales</li><li>Manage the sales lifecycle with Dynamics 365 Sales</li><li>Review additional sales apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Customer Service</h4><ul><li>Examine Dynamics 365 Customer Service</li><li>Describe Dynamics Customer Service capabilities</li><li>Review additional customer service apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Field Service</h4><ul><li>Examine Dynamics Field Service</li><li>Generate Work Orders in Dynamics 365 Field Service</li><li>Describe the scheduling capabilities of Dynamics 365 Field Service</li><li>Examine the inventory management capabilities of Dynamics 365 Field Service</li><li>Review the asset management capabilities of Dynamics 365 Field Service</li></ul><h4>Learn the Fundamentals of Dynamics 365 Project Operations (CRM)</h4><ul><li>Examine Dynamics 365 Project Operations</li><li>Describe the sales capabilities of Dynamics 365 Project Operations</li><li>Plan projects with Dynamics 365 Project Operations</li><li>Review the resource utilization capabilities of Dynamics 365 Project Operations</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft 365

Microsoft AZ-900

Microsoft AZ-700

Microsoft Dynamics

MB-910T00 Microsoft Certified: Dynamics 365 Fundamentals (CRM)

<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">In times of crisis, people are in reaction mode.&nbsp;</h4><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They work more from &ldquo;fight vs. flight&rdquo; than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.</h4><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4ME, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices); and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.</strong></li></ul><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6>

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.
In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.
Attendees will be able to:
Focus on others to project a UB4ME, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices); and
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.
Register for this class and you will be sent ONLINE login instructions prior to the class date.

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course.</p>Overview<p>Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations</p><p></p><p>This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. Customer Service - A Baseline</h3> <ul> <li>Recognizing Your Customers</li> <li>Understanding Your Role in Customer Service</li> </ul> <h3>2. Developing A Customer Service Mind-Set</h3> <ul> <li>Leveraging Your First Impression</li> <li>Feeling Positively About Customers</li> <li>Mastering Moods and Emotions</li> </ul> <h3>3. Identifying Customer Needs</h3> <ul> <li>Understanding the Customer\'s Situation</li> <li>Avoiding Assumption and Prejudgment</li> <li>Meeting Basic Needs</li> <li>Seeking to Exceeding Expectations</li> <li>Building Repeat Relationships</li> </ul> <h3>4. Connecting with the Customer</h3> <ul> <li>Achieving Authenticity through Body Language</li> <li>Responding Effectively to Problems</li> <li>Mastering Online Etiquette</li> <li>Seeking Customer Feedback</li> </ul> <h3>5. Dealing with Difficult Situations</h3> <ul> <li>Effectively Addressing Complaints</li> <li>De-escalating Anger</li> <li>Establishing Common Ground</li> <li>Remaining Calm, Respectful and Objective</li> </ul> <h3>6. Effectively Addressing Complaints</h3> <ul> <li>Creating a Memorable Customer Experience</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Customer Care

Customer Service

Service Design Courses (SDC)

Providing Outstanding Customer Service

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p>Many hospitals and clinics will use a smile, âcustomer serviceâ and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need.</p>

<p>At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.</p>
<p>
							
							</p><div>
						
					</div>

GBA Corporate

Medical

Medical Tourism

Online

Supply Chain and Logistics Management

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p><strong>By the end of the course, delegates will have:</strong></p>

<p> </p>

<ul>
	<li>Identify and prioritise key accounts</li>
	<li>Increasing business revenue through effective CRM</li>
	<li>The importance of client care in the business environment</li>
	<li>Contribution of Customer care towards to quality service</li>
	<li>Understand the benefits of high-level CRM and the part it plays in client retention</li>
	<li>Understanding the service excellence and its strengths</li>
	<li>Necessary attitudes for inspiring customer service</li>
	<li>Develop the important skills necessary for an effective Customer Relationship Manager</li>
	<li>Building rapport and creating strong working relationships</li>
	<li>Effective Communication between the clients</li>
	<li>Understanding the importance of interpersonal contact and behaviour </li>
</ul>
<p>
							
							</p><div>
						
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