Name: Coaching & Mentoring - QLS Endorsed
Price: 31 GBP
Availability: InStock

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<p>This Professional Certificate Course in Introduction to Intercultural Management aims to provide participants with a foundational understanding of key concepts and theories in intercultural management. It delves into the evolution of intercultural management as a critical discipline in global business, emphasizing its significance. Participants will analyze the pivotal role of intercultural management for companies operating internationally, exploring both the potential benefits and challenges involved. The course also covers cultural dimensions shaping intercultural management, including communication styles, values, attitudes, and business etiquette, while addressing the evolving impact of technology and digitalization on cross-cultural communication.</p>
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After the successful completion of the course, you will be able to learn about the following: 
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<li>Define intercultural management and its underlying theories and concepts.</li>
<li>Discuss the evolution of intercultural management as a discipline in business administration and its significance in the globalized world.</li>
<li>Analyze the role and importance of intercultural management for companies operating in an international environment, including its potential benefits and challenges.</li>
<li>Explore the cultural dimensions that shape intercultural management, including communication styles, values, attitudes, and business etiquette.</li>
<li>Discuss the impact of technology and digitalization on intercultural management and cross-cultural communication.
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The objective of this course is to provide participants with a comprehensive understanding of intercultural management, covering foundational theories and concepts. Participants will explore the historical evolution of intercultural management as a discipline in business administration, understanding its critical significance in the globalized world. The curriculum will delve into the role and importance of intercultural management for international companies, addressing potential benefits and challenges. Additionally, participants will analyze cultural dimensions influencing intercultural management, including communication styles, values, attitudes, and business etiquette, while also examining the impact of technology and digitalization on cross-cultural communication.
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<div> <div id="headingTwo"> <h2>  </h2> </div> <div id="collapseTwo"> <div> <div> <div> <div> <div> <div id="msbmAccordion"> <div> <div> <div> <div> <div id="headingOne1"> <h2>  </h2> </div> <div id="collapse2735"> <div> <p>The objective of this course is to provide participants with a foundational understanding of intercultural management, encompassing the definition and theories of the discipline. Participants will delve into the evolution of intercultural management, evaluating its crucial role in global business administration. The curriculum analyzes the significance of intercultural management for international companies, exploring potential benefits and challenges. Additionally, participants will explore cultural dimensions, including communication styles and values, and examine the transformative impact of technology on intercultural management and cross-cultural communication.</p> <ul> <li> <div> <div> <i></i> </div> <div> <h5>Course Structure and Assessment Guidelines</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Navigating the MSBM Study Portal</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Interacting with Lectures/Learning Components</h5> <p>Watch this video to gain further insight.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Introduction to Intercultural Management</h5> <p>Self-paced pre-recorded learning content on this topic.</p> </div> </div> </li> <li> <div> <div> <i></i> </div> <div> <h5>Introduction To Intercultural Management</h5> <p>Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. </p> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div>
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All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details.
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There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.<br /><br />The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience,<br /><br />
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<li> Professionals Seeking Global Competence</li>
<li> Business Administrators and Managers</li>
<li> International Business Students</li>
<li> Cross-Cultural Communication Enthusiasts</li>
<li> Marketing and Sales Professionals</li>
<li> Human Resources Personnel</li>
<li> Individuals Engaged in Global Collaborations</li>
<li> Entrepreneurial Ventures in International Markets</li>
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<h5>Average Completion Time</h5>
<p>2 Weeks</p>
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<h5>Accreditation</h5>
<p>3 CPD Hours</p>
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<h5>Level</h5>
<p>Advanced</p>
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<h5>Start Time</h5>
<p>Anytime</p>
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<h5>100% Online</h5>
<p>Study online with ease.</p>
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<h5>Unlimited Access</h5>
<p>24/7 unlimited access with pre-recorded lectures.</p>
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<h5>Low Fees</h5>
<p>Our fees are low and easy to pay online.</p>
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Metropolitan School of Business & Management UK

Master of Business Management (MBM)

International Business Management

Certificate in Information Security Management Principles (CISMP)

Diploma in Management Studies (DMS)

Institute of Leadership & Management (ILM)

Investment Management Certificate (IMC)

Professional Certificate Course in Introduction to Intercultural Management in London 2024

General Admission

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<h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview</strong></h2></div>
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<div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Communication is a crucial life skill that can open doors to many opportunities in our personal and professional lives. It is essential for conducting business, forming personal relationships and expressing ourselves.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">In this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Winning Communication Skills for Telephone, Conference Calls</strong> course, you will explore the secrets to effective communication. It will teach you techniques, tips and strategies that will help you to become an excellent communicator, as well as teach you best practices for talking with clients, and on the phone. You will learn the art of listening, body language etiquette in the workplace, and much more. It will equip you with the communication skills to get your message across clearly, negotiate deals, resolve conflict, and form strong personal and professional relationships.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Learn the art of effective communication and enrol in this best-selling course today.</span></p></div>
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<div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This best selling <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Winning Communication Skills for Telephone, Conference Calls </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Winning Communication Skills for Telephone, Conference Calls </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Winning Communication Skills for Telephone, Conference Calls </strong>is CPD-accredited, so you can be confident you&#39;re completing a quality training course will boost your CV and enhance your career potential. The <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Winning Communication Skills for Telephone, Conference Calls </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After successfully completing the<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Winning Communication Skills for Telephone, Conference Calls</strong>, you will be awarded a certificate of completion&nbsp;as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Winning Communication Skills for Telephone, Conference Calls </strong>will help you stand out from the crowd. You can also validate your certification on our website.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We know that you are busy and that time is precious, so we have designed the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Winning Communication Skills for Telephone, Conference Calls </strong>to be completed at your own pace, whether that&#39;s part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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Course Cloud

Meeting Skills

Counselling Skills

Business Communication Skills

Professional Skills Course (PSC)

Business Communication

Communication Skills

Winning Communication Skills for Telephone, Conference Calls

<p><strong>&gt;&gt; 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before &lt;&lt;</strong></p><p>A recent CIPD report found that <strong>72%</strong> of UK businesses struggle to find effective people managers. Effective team leadership is crucial for business success, and it equips you with the skills to navigate challenges and empower your team. Are you ready to take your leadership skills to the next level? This Team Leader Management bundle equips you with the skills to bridge that gap.</p><p><strong>This Team Leader Management  Bundle Contains 4</strong><strong> of Our Premium Courses for One Discounted Price:</strong></p><ul><li><strong> Course 01: </strong>Leadership &amp; Management Training Course</li><li><strong> Course 02:</strong> Team Management</li><li><strong> Course 03:</strong> Talent Management</li><li><strong> Course 04: </strong>Decision-Making in High-Stress Situations</li></ul><p>This comprehensive <strong>Team Leader Management </strong>Bundle provides you with the knowledge and tools to become a confident and inspiring leader. You'll delve into core leadership principles, explore effective team management strategies, and discover how to cultivate top talent within your team. The bundle also equips you with critical decision-making skills to navigate complex situations under pressure.</p><p><strong>Learning Outcomes of Team Leader Management</strong></p><ul><li>Apply leadership principles to motivate and inspire your team.</li><li>Implement effective team management strategies for improved performance.</li><li>Develop your skills in talent identification, recruitment, and development.</li><li>Master the art of clear and concise communication for a cohesive team.</li><li>Make sound decisions under pressure for successful project outcomes.</li><li>Build a positive and productive work environment for your team.</li></ul><p>Enrol in the Team Leader Management Bundle today and unlock your full leadership potential. Invest in your career and gain the skills to build a thriving, motivated team that consistently delivers results.</p><p><strong>Why Choose Our Team Leader Management Bundle?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of Team Leader</li><li>Get a <strong>free student ID card</strong> with Team Leader Training</li><li>The Team Leader is affordable and simple to understand</li><li>The Team Leader is an entirely online, interactive lesson with voiceover audio</li><li><strong>Lifetime access</strong> to the Team Leader course materials</li><li>The Team Leader comes with 24/7 tutor support</li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Leadership &amp; Management Training Course</strong></p><ul><li>Module 01: Defining Team</li><li>Module 02: Understanding Management and Leadership</li><li>Module 03: Building High-Performing Teams</li><li>Module 04: Motivating Team Members</li><li>Module 05: Talent Management</li><li>Module 06: Stress Management and Mental Health</li><li>Module 07: Succession Planning</li><li>Module 08: Communication Skills</li><li>Module 09: Negotiation Techniques</li><li>Module 10: Managing Change</li></ul><p>and much more...</p><p><strong> Course 02: Team Management</strong></p><ul><li>Module 01: Defining Team</li><li>Module 02: Understanding Management And Leadership</li><li>Module 03: Building High Performing Teams</li><li>Module 04: Motivating Team Members</li><li>Module 05: Talent Management</li><li>Module 06: Stress Management And Mental Health</li><li>Module 07: Succession Planning</li><li>Module 08: Communication Skills</li><li>Module 09: Negotiation Techniques</li><li>Module 10: Managing Change</li></ul><p>and much more...</p><p><strong> Course 03: Talent Management</strong></p><ul><li>Section 1: Introduction<br /></li><li>Section 2: Core Concepts Of Talent Management<br /></li><li>Section 3: Top Reasons Why Employees Leave An Organisation<br /></li><li>Section 4: Understanding The Needs And Mindset Of Employee<br /></li><li>Section 5: Steps To Create An Effective Talent Management Plan<br /></li><li>Section 6: Talent Acquisition<br /></li><li>Section 7: How To Develop High Potential Employees<br /></li><li>Section 8: Evaluating Performance<br /></li><li>Section 9: "SMR" - How You Can Retain The Employees Using This Formula<br /></li><li>Section 10: How To Retain High Potential Employees</li></ul><p>and much more...</p><p><strong> Course 04: Decision-Making in High-Stress Situations</strong></p><ul><li>Module 1: What Is Decision Making?</li><li>Module 2: Stress And Its Impact</li><li>Module 3: Time Stress And Decision Making</li><li>Module 4: Personal Level Decision Making Under Stress</li><li>Module 5: Organisational Level Decision Making Under Stress</li><li>Module 6: Decision Making For Conflict Management</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate:</strong> Free (Previously it was £12.99*4 = £51)</li><li><strong>CPD Hard Copy Certificate:</strong> £29.99</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

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                            <div>
                                <div>
                                    <div>
                                        40 CPD hours / points
                                    </div>
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                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

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                            <p>Anyone interested in learning more about the topic is advised to take this COSHH course. This Team Leader Management bundle is ideal for:</p><ul><li>Team Leaders</li><li>HR Professionals</li><li>Project Managers</li><li>Business Owners</li><li>Anyone in a Leadership Role</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

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                            <p>You will not need any prior background or expertise. All you need to take this course is -</p><ul><li>A smart device.</li><li>A secure internet connection.</li><li>Being over the age of 16.</li><li>And a strong drive for learning and literacy.</li></ul>
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        <div>Career path</div>
    </h2>

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                            <p>After completing this Team Leader Management training bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Team Leader</li><li>Project Manager</li><li>Department Head</li><li>Senior Manager</li><li>Executive Leader</li><li>CEO</li></ul>
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        <div>Certificates</div>
    </h2>

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                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £29.99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em><em><br /></em></p></div>

                        </div>

Academy for Health and Fitness

Team Leader Management - CPD Certified

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Are you looking to build a rewarding career in the bustling travel and hospitality industry? With the UK tourism sector expected to reach <strong>£257 billion by 2025</strong>, the demand for skilled professionals is skyrocketing. How would you like to be the one planning luxurious vacations or managing top-tier hotels? This comprehensive Travel Agent training bundle is tailored for those aspiring to excel in such dynamic roles.</p><p>This course bundle equips learners with essential skills across four key areas: <strong>travel agency operations, event planning, hotel and hospitality management, and concierge services</strong>. From understanding global travel systems and regulations to mastering event logistics and customer service excellence, students will gain hands-on knowledge and practical tools to navigate and succeed in these industries.</p><p><strong>Our Bundle Travel Agent &amp; Tour Operator contains 4 </strong><strong>of our premium courses for one discounted price:</strong></p><ul><li><strong></strong><strong> Course 01: </strong>Travel Agent</li><li><strong></strong><strong> Course 02: </strong>Event Planning Course</li><li> <strong>Course 03:</strong> Hotel &amp; Hospitality Management</li><li><strong></strong><strong> Course 04:</strong> Concierge</li></ul><p>Enrol today and start your journey towards becoming a leader in one of the fastest-growing sectors of the economy!</p><p><strong>Learning Outcomes of Travel Agent</strong></p><ul><li>Understand global travel agency operations and regulations.</li><li>Plan and execute various types of events professionally.</li><li>Manage hotel operations, focusing on customer satisfaction.</li><li>Provide top-notch concierge services to diverse clientele.</li><li>Navigate the complexities of hospitality management effectively.</li><li>Develop essential customer service and communication skills.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of Travel Agent</li><li>Get a <strong>free student ID card</strong> with Travel Agent Training program (£10 postal charge will be applicable for international delivery)</li><li>The Travel Agent is affordable and simple to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Travel Agent course materials</li><li>The Travel Agent comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Travel Agent</strong></p><ul><li>Module 1: Introduction to Travel and Tourism </li><li>Module 2: Tourism Products and Services</li><li>Module 3: Tour Operating and Travel Retailing</li><li>Module 4: Marketing in Travel and Tourism</li><li>Module 5: Developing Communication Skills</li><li>Module 6: Customer Service and Satisfaction</li><li>Module 7: Crisis and Visitor Attraction Management</li><li>Module 8: Transport Management Procedure</li><li>Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations</li><li>Module 10: Sustainable Tourism</li><li>Module 11: Public Awareness Campaigns</li><li>Module 12: Brexit and its Impact on Tourism Industry</li><li>Module 13: Travel and Tourism Issues to Contend with</li><li>Module 14: Human Resource Management in Travel Industry</li></ul><p><strong> Course 02: Event Planning Course</strong></p><ul><li>Module 01: Introduction To Event Management</li><li>Module 02: Role Of An Event Planner</li><li>Module 03: Event Classification</li><li>Module 04: Events And Clients</li><li>Module 05: Steps To Plan An Event</li><li>Module 06: Invitation To The Event</li><li>Module 07: Event Marketing</li><li>Module 08: Catering At Events</li><li>Module 09: Event Decorations</li><li>Module 10: Cleaning And Waste Disposal</li><li>Module 11: Event Security</li><li>Module 12: Developing An Event Planning Business</li></ul><p><strong> Course 03: Hotel &amp; Hospitality Management</strong></p><ul><li>Module 1. Introduction to Hospitality and Revenue Management </li><li>Module 2. Business Prospect of the Hospitality Industry</li><li>Module 3. An Overview of Hotel Industry</li><li>Module 4: The Process of Selection and Recruitment in Hospitality Industry</li><li>Module 5: The Process of Development and Training in Hospitality Industry</li><li>Module 6. Hospitality Management Operations</li><li>Module 7. Management of Service Quality in Hospitality Industry</li><li>Module 8. Importance of Revenue Management</li><li>Module 9. Key Performance Indicator in Hospitality Revenue Management</li><li>Module 10. The Revenue Management</li><li>Module 11: Customer Satisfaction</li><li>Module 12. Promotional Strategies</li><li>Module 13. The Future of Hospitality Revenue Management in UK</li><li>Module 14. Career Prospects in the Hospitality Industry</li></ul><p><strong> Course 04: Concierge</strong></p><ul><li>Module 01: Understanding The Service</li><li>Module 02: Types Of Concierge Services</li><li>Module 03: Necessary Skills For Any Concierge</li><li>Module 04: Principles For A Concierge Service Business</li><li>Module 05: Delivering Customer Service</li><li>Module 06: Concierge Work Environment And Etiquettes</li><li>Module 07: Emergency Measures For A Hotel Concierge</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 2 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: </strong><strong>Free </strong>(Previously it was £12.99*4 = £52)</li><li><strong>CPD Hard Copy Certificate: £29.99</strong></li></ul> <h2>
        
        <div>CPD</div>
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                                    <div>
                                        50 CPD hours / points
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                                        <div>
                                            Accredited by CPD Quality Standards
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                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Aspiring travel agents</li><li>Future event planners</li><li>Hotel management hopefuls</li><li>Career-changing professionals</li><li>Hospitality industry beginners</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Travel Agent</li><li>Event Planner</li><li>Hotel Manager</li><li>Hospitality Coordinator</li><li>Concierge</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £29.99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Travel Agent & Tour Operator Training - CPD Certified

<p>A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully.</p><p>This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive <strong>Medical Secretary &amp; Receptionist </strong>will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry.</p><p><strong>Learning Outcomes</strong></p><p>After completing this course, learner will be able to:</p><ul><li>Understand the fundamentals of the National Health Service.</li><li>Understand the roles and responsibilities of a medical secretary.</li><li>Know how to organise schedules and manage appointment systems.</li><li>Gain a clear understanding of the Law, Ethics and Medicine.</li><li>Gain a thorough understanding of the effective filing system in medical offices.</li><li>Familiarise yourself with the concept of patient confidentiality and its dos and don'ts.</li><li>Become skilled at controlling and ordering stocks and supplies.</li><li>Gain in-depth knowledge of Medical Terminology and Clinical Aspects.</li><li>Know the importance of health and safety in the healthcare sector.</li><li>Have a solid understanding of Complementary Medicine</li></ul><p><strong>Why Choose Diploma in Medical Receptionist and Secretary from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Medical Secretary &amp; Receptionist Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing this Course.</li></ul><p><strong>**Courses are included in this Medical Secretary &amp; Receptionist Bundle Course</strong></p><ol><li><strong>Course 01: </strong>Medical Secretary &amp; Receptionist</li><li><strong>Course 02: </strong>Dealing With Difficult People<strong><br /></strong></li><li><strong>Course 03:</strong> Communication Skills Course</li><li><strong>Course 04: </strong>Level 5 Proofreading &amp; Copy Editing</li><li><strong>Course 05: </strong>Level 2 Customer Service</li><li><strong>Course 06: </strong>Level 1 Certificate in Well-being</li><li><strong>Course 07: </strong>Mental Health Support Worker</li><li><strong>Course 08:</strong> Workplace Stress Management</li><li><strong>Course 09: </strong>Level 2 Award in Job Search and Interview Skills</li><li><strong>Course 10: </strong>Anger Management</li></ol><p><em><strong>***Others Included of this Bundle Course</strong></em></p><ul><li><strong>Free 10</strong> PDF Certificate</li><li>Access to Content - <strong>Lifetime</strong></li><li>Exam Fee - <strong>Totally Free</strong></li><li><strong>Free Retake Exam</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p>Detailed course curriculum of the Medical Secretary &amp; Receptionist:</p><p><strong>Module 1: The National Health Service</strong></p><ul><li>History</li><li>Structure of the NHS</li><li>The NHS Plan</li><li>Resource Allocation</li><li>Delivering Care</li><li>Mental Health Services</li><li>Public Health</li><li>The NHS, the Regions and Devolution</li></ul><p><strong>Module 2: Patient (Customer) Care</strong></p><ul><li>The Medical Receptionist</li><li>Putting Patient First</li><li>Complaints Within the Health Service</li><li>The Complaints Procedure</li><li>Patient and Public Involvement</li><li>Patient's Rights</li><li>Access to Health Care</li><li>Total Quality in Medical Practice</li><li>Customer Care: Involving Patients and the Public</li></ul><p><strong>Module 3: Communication</strong></p><ul><li>Report Writing</li><li>Electronic Mail &amp; Mobile Phones: Text Messages</li><li>Telephone Skills</li><li>People Skills - Face to Face</li><li>Meeting</li><li>Performance Review &amp; Counselling</li><li>The Practice Leaflet &amp; Hospital Information Leaflets</li><li>Networking</li></ul><p><strong>Module 4: Law, Ethics and Medicine</strong></p><ul><li>Medical Ethics and Etiquette</li><li>Doctor's Duties</li><li>Patient's Right</li><li>The Regulatory Bodies and Their Role</li><li>Legal Aspects</li><li>Certification</li><li>Health and Safety at Work</li></ul><p><strong>Module 5: Health &amp; Safety in a Clinical Environment</strong></p><ul><li>First Aid at Work</li><li>Hazardous Substances</li><li>The NHS National Patient Safety Agency (NPSA)</li><li>Hepatitis &amp; AIDS</li><li>Fire Precautions</li><li>Clinical Risk Management</li><li>Coping With Aggression &amp; Violence</li></ul><p><strong>Module 6: Practical Reception Skills in General Practice</strong></p><ul><li>Record Keeping and General Administration</li><li>Information Technology</li></ul><p><strong>Module 7: The Hospital Service</strong></p><ul><li>The Patient's Route Through the Hospital</li><li>Outpatient Appointments</li><li>Admissions from the Waiting List</li><li>Accident and Emergency Admissions</li><li>Home From Hospital Support</li><li>Day Cases and Ward Attendees</li><li>Hospital Team</li><li>Clinical Audit</li><li>Star Ratings</li><li>What is a Medical Record?</li><li>Cases Notes</li><li>Master Index</li><li>Filing Room or Records Library</li><li>Medical Records Procedure for Departments</li><li>Retention of Records</li><li>Destruction of Medical Records</li><li>The Role of the Secretary in the Hospital</li></ul><p><strong>Module 8: Private Medicine</strong></p><ul><li>Private Clinic or Hospital</li><li>The Secretary In Private Practice</li></ul><p><strong>Module 9: Forms, Fees and Finances in General Practises</strong></p><ul><li>Contracting</li><li>Finance</li><li>Practice Income</li><li>Scotland</li><li>Wales</li><li>Northern Ireland</li></ul><p><strong>Module 10: Using Information Technology</strong></p><ul><li>Computers in General Practice</li><li>Electronic Medicine</li><li>Computers in Hospitals</li><li>Maintaining Security</li></ul><p><strong>Module 11: Medical Terminology and Clinical Aspects</strong></p><ul><li>Pathology and X-ray Examinations</li><li>Prescribing and Drugs</li><li>Nurse Prescribing</li><li>New Developments in Pharmacy</li></ul><p><strong>Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary</strong></p><ul><li>Audit</li><li>Health Economics and Cost-effective Medicine</li><li>Private Finance Initiative</li><li>Clinical Governance</li><li>National Institute for Clinical Excellence (NICE)</li><li>National Clinical Assessment Service (NCAS)</li><li>National Service Framework (NSF)</li><li>Patient Surveys</li></ul><p><strong>Module 13: Complementary Medicine</strong></p><ul><li>Acupuncture</li><li>Alexander Technique</li><li>Aromatherapy</li><li>Chiropractic</li><li>Homoeopathy</li><li>Hydrotherapy</li><li>Hypnotherapy</li><li>Osteopathy</li><li>Reflexology</li></ul><p>-------------------</p><p><strong>***Communication Skills Course***</strong></p><ul><li>Module 01: Introduction to Communication</li><li>Module 02: The Communication Skills</li><li>Module 03: Different Types of Communication</li><li>Module 04: Different Methods of Communication</li><li>Module 05: Styles of Communication</li><li>Module 06: Barriers to Communication</li><li>Module 07: Assessing Communication Competence: Relevant Criteria</li><li>Module 08: Seven Actions for Effective Communication</li><li>Module 09: Do's and Don'ts of Effective Communication</li></ul><p>-------------------</p><p><strong>***Level 1 Certificate in Well-being***</strong></p><ul><li>Module 01: Introduction to Stress and Stress Management</li><li>Module 02: Develop an Awareness of Mental Health</li><li>Module 03: Develop an Awareness of Substance Misuse</li><li>Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults</li><li>Module 05: Dementia Awareness</li></ul><p>-------------------</p><p><strong>***Level 5 Proofreading &amp; Copy Editing***</strong></p><ul><li>Module 01: An Overview of Proofreading</li><li>Module 02: Use of the Style Guide</li><li>Module 03: Spelling and Grammar</li><li>Module 04: Paper-based Proofreading</li><li>Module 05: On the Screen Proofreading</li><li>Module 06: Basics of Copy Editing</li><li>Module 07: Copy Editing - the Use of Language</li><li>Module 08: Copy Editing - Checking Accuracy and Facts</li><li>Module 09: Copy Editing - Legal Checks</li><li>Module 10: Career Development</li></ul><p>-------------------</p><p><strong>***Dealing With Difficult People***</strong></p><ul><li>Module 01: Difficult People and Their Difficult Behaviour</li><li>Module 02: Communicating With Difficult People</li><li>Module 03: Standing Up to Difficult People</li><li>Module 04: A Quick Guide to the Seven Classically Difficult Types</li><li>Module 05: Dealing with Bosses Who Drive You Barmy</li><li>Module 06: Colleagues to Throttle</li><li>Module 07: Dealing With Impossible People</li><li>Module 08: The Temper Tantrum Type</li></ul><p>-------------------</p><p><strong>***Level 2 Award in Job Search and Interview Skills***</strong></p><ul><li>Module 01: Preparing to Achieve Own Job Goals</li><li>Module 02: Promoting Yourself and Preparing for a Job Interview</li></ul><p>-------------------</p><p><strong>***Level 2 Customer Service***</strong></p><ul><li>Module 1: Introduction to Customer Service</li><li>Module 2: Understanding the Organisation</li><li>Module 3: Prepare to Deliver Excellent Customer Service</li><li>Module 4: Communication in the Customer Service Role</li><li>Module 5: Understand Customers</li></ul><p>-------------------</p><p><strong>***Mental Health Support Worker***</strong></p><ul><li>Module 01: An Overview of Mental Health</li><li>Module 02: Mental Health Support Worker</li><li>Module 03: Understanding Childhood and Adolescent Psychiatric Disorders</li><li>Module 04: Understanding Stress and Anxiety Disorders</li><li>Module 05: Understanding Schizophrenia</li><li>Module 06: Understanding Personality Disorders</li><li>Module 07: Understanding Mood Disorders</li><li>Module 08: Understanding Eating &amp; Sleeping Disorders</li><li>Module 09: Understanding Self-Harm and Suicide</li><li>Module 10: Treating Mental Illness with Medication and Therapy</li><li>Module 11: Laws Related to Mental Health</li><li>Module 12: Mental Health System</li><li>Module 13: The Participation of the Service User<strong><br /></strong></li></ul><p>-------------------</p><p><strong>***Workplace Stress Management***</strong></p><ul><li>Module 01: Workplace Stress</li><li>Module 02: Rational and Irrational Beliefs</li><li>Module 03: The ABC Framework of REBT</li><li>Module 04: Cognitive Therapy (CT)</li><li>Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace</li><li>Module 06: Conclusion</li></ul><p>-------------------</p><p><strong>***Anger Management***</strong></p><ul><li>Module 01: Introduction to Anger</li><li>Module 02: The Process in Anger</li><li>Module 03: Effect of Anger on Our Thinking</li><li>Module 04: How to Manage Anger</li></ul><p>-------------------</p><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Medical Secretary &amp; Receptionist</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this <strong> Medical Secretary &amp; Receptionist</strong>, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Medical Secretary &amp; Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Students who intend to enrol in this course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Medical Secretary &amp; Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including -</p><ul><li>Medical Receptionist</li><li>Medical Secretary</li><li>Healthcare Administrator</li><li>GP Receptionist</li><li>Patient Coordinator</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Secretarial & PA

Medical Receptionist

Healthcare Science Assistant

Secretarial & Shorthand

Medical Assistant

Medical Secretary

Medical Secretary & Receptionist

<div id="learn-press-course-description">

	<p>Our comprehensive program is meticulously crafted to equip you with the essential skills and knowledge required to thrive in your chosen field. Developed by seasoned professionals with years of industry experience, this course is ideal for those seeking to kickstart their careers or enhance their existing skill set.</p>
<p>Featuring an engaging audio-visual presentation and easily digestible modules, our program facilitates a self-paced learning experience. Our dedicated online support team is available on weekdays to provide assistance throughout your journey.</p>
<h3></h3>
<h3>Key Learning Outcomes:</h3>
<ul>
<li>Grasp the fundamentals and their practical applications.</li>
<li>Cultivate the necessary skills for success in your field.</li>
<li>Apply newfound knowledge to real-world scenarios.</li>
<li>Develop effective solutions for relevant topics.</li>
<li>Elevate your employability and career prospects.</li>
</ul>
<p> </p>
<p>Designed to give you a competitive edge in the job market, this course offers lifetime access to materials and the flexibility to learn at your own pace, from the comfort of your home.</p>
<h3></h3>
<h3>Why Choose Us?</h3>
<ul>
<li>Learn at your own pace with 24/7 online access to course materials.</li>
<li>Benefit from full tutor support available Monday through Friday.</li>
<li>Acquire essential skills in the convenience of your home through informative video modules.</li>
<li>Enjoy 24/7 assistance and advice via email and live chat.</li>
<li>Study on your preferred device - computer, tablet, or mobile.</li>
<li>Gain a thorough understanding of the course content.</li>
<li>Improve professional skills and earning potential upon completion.</li>
<li>Access lifetime course materials and expert guidance.</li>
<li>Enjoy the convenience of online learning with flexible schedules.</li>
</ul>
<h3></h3>
<h3>Why Enroll in This Course?</h3>
<p>Our program provides a comprehensive introduction to the subject matter, laying a solid foundation for further study. It empowers students to acquire knowledge and skills applicable to both their professional and personal lives.</p>
<h3></h3>
<h3>Assessment:</h3>
<p>The course incorporates quizzes to evaluate your understanding and retention of the material. These quizzes pinpoint areas for further practice, allowing you to review course materials as needed. Successfully passing the final quiz qualifies you for a certificate of achievement.</p>
<h3></h3>
<h3>Career Path:</h3>
<p>Our course is meticulously designed to equip you for success in your chosen field. Upon completion, you'll have the qualifications to pursue diverse career opportunities across various industries.</p>

</div><div>
				

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                Communication Skills &amp; Public Speaking Level 3 Diploma                            </h3>

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        <span>Module 1: Introduction to Communication</span>
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        <span>Module 2: Verbal Communication</span>
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        <span>Module 3: Non-Verbal Communication</span>
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        <span>Module 8: Persuasive Communication</span>
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        <span>Module 9: Public Speaking</span>
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        <span>Module 10: Communication in the Workplace</span>
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EduXpress

Online Course Marketing

Professional Skills

Employability Skills

Communication Skills & Public Speaking Level 3 Diploma

<section data-id="10b2976f" data-element_type="section" style="color: rgb(104, 104, 104); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(104, 104, 104);"><div data-id="1240b38a" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="3f12aa37" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes</strong></span></h2></div><div data-id="2f573924" data-element_type="widget" data-widget_type="icon-list.default" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(84, 89, 95); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(84, 89, 95); font-size: 16px;"><span style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style="color: rgb(84, 89, 95);">Get a thorough understanding of management strategies and leadership theories</span></li><li style="color: rgb(84, 89, 95); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(84, 89, 95); font-size: 16px;"><span style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style="color: rgb(84, 89, 95);">Discover how to manage and inspire teams to accomplish their goals</span></li><li style="color: rgb(84, 89, 95); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(84, 89, 95); font-size: 16px;"><span style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style="color: rgb(84, 89, 95);">Improve your communication abilities by learning how to speak clearly and persuasively</span></li><li style="color: rgb(84, 89, 95); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(84, 89, 95); font-size: 16px;"><span style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style="color: rgb(84, 89, 95);">Learn the ins and outs of organisational behaviour and how to create a productive workplace</span></li><li style="color: rgb(84, 89, 95); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(84, 89, 95); font-size: 16px;"><span style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style="color: rgb(84, 89, 95);">Improve your ability to make decisions and solve problems, and discover how to confidently handle challenging situations</span></li><li style="color: rgb(84, 89, 95); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(84, 89, 95); font-size: 16px;"><span style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style="color: rgb(84, 89, 95);">Recognize the value of ethical leadership and develop your integrity as a leader</span></li><li style="color: rgb(84, 89, 95); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(84, 89, 95); font-size: 16px;"><span style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style="color: rgb(84, 89, 95);">Learn how to keep on top of the latest business and industry trends by gaining a broader perspective on them</span></li></ul></div></div></section><section data-id="7e654ca2" data-element_type="section" style="color: rgb(104, 104, 104); box-sizing: border-box;" fr-original-style=" color: rgb(104, 104, 104);"><div data-id="1a3086dd" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="51dc6ea8" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Description</strong></span></h2></div><div data-id="16e03e77" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);"><p style="color: rgb(84, 89, 95); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Leadership and management are two highly valuable skills that can help you excel in your professional and also in your personal life. Secure these skill sets and prepare for climbing the career ladder with our Leadership And Management Diploma course.</span></p><p style="color: rgb(84, 89, 95); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">To assist people in improving their leadership and management abilities, our Leadership and Management Diploma course offers a thorough curriculum. This course covers a wide range of subjects, such as leadership theories, talent management, communication skills, organisational skills, time management, ethical leadership, emotional intelligence, and many more. Participants will develop a thorough grasp of the ideas and methods of effective leadership and management through highly informative lectures.</span></p><p style="color: rgb(84, 89, 95); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">In general, enrolling in a Leadership and Management Diploma course can assist you in realising your full leadership potential, improving your management abilities, and succeeding in the workplace. It is a worthwhile investment in your professional and personal growth that can lead to new opportunities and enable you to have a good influence on your companies and communities.</span></p></div></div></section><section data-id="2b27ffff" data-element_type="section" style="color: rgb(104, 104, 104); box-sizing: border-box;" fr-original-style=" color: rgb(104, 104, 104);"><div data-id="78a19bbd" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="46b29404" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certificate of Achievement</strong></span></h2></div><div data-id="6bb5580a" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);"><p style="color: rgb(84, 89, 95); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post</span></p></div></div><div data-id="15246ef3" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="1f3c849d" data-element_type="widget" data-widget_type="image.default" fr-original-style="" style="box-sizing: border-box;"></div></div></section><section data-id="fd6b82a" data-element_type="section" style="color: rgb(104, 104, 104); box-sizing: border-box;" fr-original-style=" color: rgb(104, 104, 104);"><div data-id="2c415c86" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="6afc4f88" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Method of Assessment</span></strong></h2></div><div data-id="5e4d06e8" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);"><p style="color: rgb(84, 89, 95); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);">Upon finishing the Leadership and Management Diploma course, you will be required to take an online test to evaluate your understanding of the course material and demonstrate your competence in the subject matter. The test is designed to assess your grasp of the course&rsquo;s learning objectives and to help you identify any areas in which you may need further support or study. Passing the test is a necessary condition for completing the course, and it is automatically marked, providing immediate feedback on your performance.&nbsp;</p></div></div></section><section data-id="3f499798" data-element_type="section" style="color: rgb(104, 104, 104); box-sizing: border-box;" fr-original-style=" color: rgb(104, 104, 104);"><div data-id="1f48551f" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="4dd87c9b" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Career path</span></strong></h2></div><div data-id="72f6bb21" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);"><p style="color: rgb(84, 89, 95); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);">There is a wide range of career paths that can be pursued after completing a Leadership and Management Diploma course in the UK. Here are a few potential options, along with their corresponding average annual salary ranges:</p></div><div data-id="72eb807b" data-element_type="widget" data-widget_type="icon-list.default" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);"><span style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);">Business Manager: &pound;24,000 - &pound;65,000</span></li><li style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);"><span style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);">Human Resources Manager: &pound;28,000 - &pound;73,000</span></li><li style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);"><span style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);">Marketing Manager: &pound;26,000 - &pound;63,000</span></li><li style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);"><span style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);">Operations Manager: &pound;24,000 - &pound;70,000</span></li><li style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);"><span style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);">Project Manager: &pound;25,000 - &pound;63,000</span></li><li style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);"><span style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);">Sales Manager: &pound;24,000 - &pound;70,000</span></li><li style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);"><span style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);">General Manager: &pound;29,000 - &pound;94,000</span></li><li style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);"><span style="color: rgb(84, 89, 95); box-sizing: border-box;" fr-original-style=" color: rgb(84, 89, 95);">Chief Executive Officer (CEO): &pound;54,000 - &pound;189,000</span></li></ul></div></div></section>

Janets

Leadership Skills

Leadership Development

Elevate your career with our comprehensive Leadership and Management Diploma. Gain essential skills in strategic leadership, team management, and organizational development. This diploma program empowers you with the knowledge and tools to excel as a leader in today's dynamic business environment. Enroll now to unlock your leadership potential and drive success in your professional journey.

Leadership And Management Diploma

<div>
	[vc_row][vc_column][vc_column_text]
<h3><b>Description: </b></h3>
<p><span>Do you work from home or need to make telephone calls for your job? Does your telephone etiquette need improving? This </span><b>Professional Telephone Receptionist Course</b><span> is ideal for aspiring receptionists, or telephone receptionists who wish to build their skills for career advancement.</span></p>
<p><span>Communication and customer service is an essential skill in any industry. Whether face to face or on the phone, being able to communicate professionally is a crucial aspect of any receptionist role. Throughout this telephone receptionist training course, you will learn how to be an effective communicator and will learn fundamental </span><b>verbal communication techniques</b><span>. </span></p>
<p><span>You will also learn essential time management and telephone skills for communicating with clients and colleagues on the telephone.  </span><b>Different forms of communication</b><span> will also be explored in this course, and you will also look into the challenges teleworkers face. Whether you're a call centre agent or professional receptionist, you will be a communication expert and more confident person on completion of this communication skills training course.</span></p>
<h3><b>Who is the course for?</b></h3>
<ul>
<li><span>Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills.</span></li>
<li><span>People who have an interest in learning how to become their own professional receptionist.</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><b>Assessment:  </b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</span></li>
<li><span>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. </span></li>
</ul>
<h3><b>Certification: </b></h3>
<ul>
<li><span>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. </span></li>
<li><span>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</span></li>
</ul>
<h3><b>Why choose us?</b></h3>
<ul>
<li><span>Affordable, engaging &amp; high-quality e-learning study materials;</span></li>
<li><span>Tutorial videos/materials from the industry leading experts;</span></li>
<li><span>Study in a user-friendly, advanced online learning platform;</span></li>
<li><span>Efficient exam systems for the assessment and instant result; </span></li>
<li><span>The UK &amp; internationally recognized accredited qualification;</span></li>
<li><span>Access to course content on mobile, tablet or desktop from anywhere anytime;</span></li>
<li><span>The benefit of career advancement opportunities;</span></li>
<li><span>24/7 student support via email.</span></li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers:</span></p>
<ul>
<li><span>Call Center Agent</span></li>
<li><span>Contact Operator</span></li>
<li><span>Customer Service Representative</span></li>
<li><span>Home-based Professional</span></li>
<li><span>Information Center Expert</span></li>
<li><span>Telemarketer and telesales</span></li>
<li><span>Telephone Researcher</span></li>
</ul>
[/vc_column_text][/vc_column][/vc_row]
		</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Professional Telephone Receptionist Course</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Core Skills Required</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Self-Management (I)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Self-Management (II)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Time Management (I)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Time Management (II)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Organizing and Planning (I)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Organizing and Planning (II)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Communication (I)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Communication (II)</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Additional Challenges</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Activities</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Professional Telephone Receptionist Course - Activities</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Professional Telephone Receptionist Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Professional Telephone Receptionist Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Office Skills & Productivity

Office Skills

Trainers Course

Professional Telephone Receptionist Course

Packt

JavaScript

AJAX

Web Development

A comprehensive web development course that will help you understand 'why' things work and not just 'how'. Learn to write better code to boost your website traffic; know how to precision fix and tweak behavior and performance; improve your market penetration and your margins. Everything you need to know about the Critical Rendering Path, AJAX, and HTTP is right here at your fingertips.

Web Development Secrets Revealed - Critical Rendering Path, HTTP, AJAX, and More

<p><strong> Boost Your Career By Enrolling In This Coaching &amp; Mentoring Bundle To Overcome Your Challenges!</strong></p><p><strong> 4 in 1 Coaching &amp; Mentoring Bundle </strong></p><p>If you aim to enhance your Coaching &amp; Mentoring skills, our comprehensive Coaching &amp; Mentoring course is perfect for you. Designed for success, this Coaching &amp; Mentoring course covers everything from basics to advanced topics in Coaching &amp; Mentoring.</p><p>Each lesson in this Coaching &amp; Mentoring course is crafted for easy understanding, enabling you to become proficient in Coaching &amp; Mentoring. Whether you are a beginner or looking to sharpen your existing skills, this Coaching &amp; Mentoring is the ideal choice.</p><p><strong>This Bundle Contains 4 of Our Premium Courses for One Discounted Price:</strong></p><ul><li><strong> Course 01: </strong>Performance Coaching &amp; Mentoring</li><li><strong> Course 02: </strong>Train The Trainer-Course</li><li><strong> Course 03:</strong> Business Training: Communication Skills</li><li><strong> Course 04:</strong> Motivation Planning</li></ul><p><strong>Why Choose Our Course?</strong></p><ul><li>FREE Coaching &amp; Mentoring certificate accredited</li><li>Get a free student ID card with Coaching &amp; Mentoring Training</li><li>Get instant access to this Coaching &amp; Mentoring course.</li><li>Learn Coaching &amp; Mentoring from anywhere in the world</li><li>Coaching &amp; Mentoring is affordable and simple to understand</li><li>Coaching &amp; Mentoring is an entirely online, interactive lesson with voiceover audio</li><li>Lifetime access to the Coaching &amp; Mentoring course materials</li><li>So enrol now in this Coaching &amp; Mentoring Today to advance your career!</li></ul> <p>Start your learning journey straightaway!</p><p>This Coaching &amp; Mentoring's curriculum has been designed by Coaching &amp; Mentoring experts with years of Coaching &amp; Mentoring experience behind them. The Coaching &amp; Mentoring course is extremely dynamic and well-paced to help you understand Coaching &amp; Mentoring with ease. You'll discover how to master the Coaching &amp; Mentoring skill while exploring relevant and essential topics.</p><p><strong>Assessment Process</strong></p><p>Once you have completed all the courses in the Coaching &amp; Mentoring bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        160 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Coaching &amp; Mentoring bundle is suitable for everyone.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Coaching &amp; Mentoring:</strong></p><p>This Coaching &amp; Mentoring bundle will allow you to kickstart or take your career in the related sector to the next stage.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><p>You can order your hard copy certificates at the cost of £29 (for each course).</p></div>

                        </div>

Coaching & Mentoring - QLS Endorsed

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);">This driver CPC course - Customer Service &amp; Manual Handling</b><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);"> is suitable for LGV &amp; PCV and will cover:</b></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This driver CPC course - Rules of the Road & Manual Handling is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedure, About Manual Handling, The Spine, Manual Handling Injuries and Their Costs, Regulations, Manual Handling Risk Assessment, Safe Handling Techniques, Manual Handling Equipment.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: CRS18242/475.
On completion of the course all attendees will receive certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Manual Handling

Driver CPC

Rules of the Road & Manual Handling - Online

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Be it a career change, an exciting new hobby, perfecting existing skills or simply enhancing professional employment prospects&ndash; we help you unlock creativity through our industry aligned all-encompassing Graphic Design Course.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">" Having done my level 1 and level 2 in graphic design, I felt that I still had gaps in my knowledge and I wasn&#39;t comfortable with what I knew. I signed up with Blue Sky Graphics and I am really glad I did. I am definitely better now than when I started and this is all thanks to my tutor and Blue Sky Graphics 🙂 "</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section data-id="a1c66d1" data-element_type="section" data-settings='{"background_background":"classic"}' style="color: rgb(74, 74, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 74, 74);"><div data-id="a6cdb97" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="adfa4f2" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A Comprehensive Advanced Course</strong></p></div><div data-id="8058df1" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The graphic design course is a structured academic and industry aligned advanced course suitable for complete beginners, intermediates or those wanting to improve their existing skill set. The graphic design course is comprehensive and through our teaching methodology is designed to train participants to become professional Graphic Designers. There is an emphasis on corporate illustration, composition, painting and logos as well as advertisement designs while focusing on vectors, lines, features, shapes, and spaces. All this will be integrated into how graphic elements are printed after they are processed in graphic design software for the purpose of visually illustrating emotions and messages.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">During the course you will be exposed to:&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">advertisements, magazines, newspapers, corporate graphic designs particular to company cultures and brand identity, stationery, letterheads, business cards, logos, books, packaging and much more.</strong></p></div><div data-id="68acc2a" data-element_type="widget" data-widget_type="image.default" fr-original-style="" style="box-sizing: border-box;"><img width="1024" height="692" alt="" data-srcset="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp 1024w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-300x203.webp 300w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-768x519.webp 768w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456.webp 1440w" data-src="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp" data-sizes="(max-width: 1024px) 100vw, 1024px" src="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp" sizes="(max-width: 1024px) 100vw, 1024px" srcset="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp 1024w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-300x203.webp 300w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-768x519.webp 768w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456.webp 1440w" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div><div data-id="e3de655" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The graphic design course teaches you to understand and learn how to operate a labyrinthine yet amazing world of Adobe software. With this software we explore the uses of words, shapes, textures, forms, sizes and colours to communicate by combining ideas and images to make a new concept. Graphic design through common misconception is not just about layout and typography, but much more about ideas behind visual meaning. Graphic design can make a company more successful in the world if it makes communication smart, attractive and able to captivate its audience. Graphic design can effectively be used by businesses to make (or break) their brand identity, increase sales, promote web traffic or promote services and products through advertising on their websites to convey complex data to its readers in a clear way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Elements of graphic design include:&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Colour, Size, Texture, Line, Shape, Space and, Form</strong>. It is important that each element is understood correctly, and this is one of the key principles we teach on our graphic design course. In other terms, graphic design communicates certain ideas or messages through visuals. These visuals can be as simple as a business logo, or as complex as pages of web design. This course goes beyond just the practical side of graphic design and includes the theory and substance behind modern graphic design.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Your teacher will guide you on:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What salary you can expect at the start of your career?<br fr-original-style="" style="box-sizing: border-box;">How to get new clients for your business for freelance designers ?<br fr-original-style="" style="box-sizing: border-box;">How to find work for the new graphic designer starting out in the big world?<br fr-original-style="" style="box-sizing: border-box;">How to quickly integrate into the graphic design field?<br fr-original-style="" style="box-sizing: border-box;">How to combine working from home versus working at a studio ?</p></div><div data-id="9eeb2d6" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></section><section data-id="9dd6ca4" data-element_type="section" data-settings='{"background_background":"classic"}' style="color: rgb(74, 74, 74); box-sizing: border-box;" fr-original-style=" color: rgb(74, 74, 74);"><div data-id="c7b1c39" data-element_type="column" data-settings='{"background_background":"classic"}' fr-original-style="" style="box-sizing: border-box;"><div data-id="d1226d1" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(44, 132, 238); box-sizing: border-box;" fr-original-style=" color: rgb(44, 132, 238);">Begin one-to-one online learning with your very own private tutor</h2></div></div></section><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/0832ed64-c289-46fe-8a61-ae4fb9d9c688/14e85caa-6eee-4593-8ec3-48bdfc839153/original.webp" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><div data-id="833cc17" data-element_type="widget" data-widget_type="heading.default" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-id="833cc17" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(74, 74, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 74, 74);"><h2 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Interested?</h2></div><div data-id="63ead7e" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(12, 12, 12); box-sizing: border-box;" fr-original-style=" color: rgb(12, 12, 12);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our course is 7 months long, consisting of 1 hour 30 minutes of online one-to-one sessions. When you enrol at Blue Sky Graphics expect at least 90 minutes of class sessions and 2 &ndash; 4 hours of homework per week.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If we accommodate the course delivery into a shorter time frame, (for e.g. over 4 months instead of 7 months the Flexi 3 doubles from &pound;265.00 to &pound;450.00 over 4 months) the instalment is billed at the delivery rate.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The cost of traditional schooling is typically more expensive than online courses, but in the end it all comes down to how good the tutors are. With our online courses you can gain skills that are a necessity for graphic design remotely.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">That&rsquo;s right! Learn the skills needed to use Photoshop, Illustrator, InDesign and portfolio!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The online courses cost &pound;1799.00 (VAT inclusive) with no extra hidden costs and there are affordable instalment options too. Pay via debit or credit card or use a payment plan. A deposit of &pound;294.00 is required to secure your position.</p></div></div><div data-id="63ead7e" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(12, 12, 12); box-sizing: border-box;" fr-original-style=" color: rgb(12, 12, 12);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Graphic Design Courses Birmingham

Graphic Design

GRAPHIC DESIGN COURSE

Belfast

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">The purpose&nbsp;of these qualifications is to enable learners to coach clients &ndash; one to one and in small groups &ndash; towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">This qualification is mapped directly to:</strong></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Unit 1: Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li fr-original-style="" style="box-sizing: border-box;">Unit 2: Providing a positive customer experience in the exercise environment</li><li fr-original-style="" style="box-sizing: border-box;">Unit 3: Lifestyle management &amp; health awareness</li><li fr-original-style="" style="box-sizing: border-box;">Unit 4: Gym-based programme planning and preparation</li><li fr-original-style="" style="box-sizing: border-box;">Unit 5: Gym-based programme delivery and professional instruction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 6: Applied anatomy and physiology</li><li fr-original-style="" style="box-sizing: border-box;">Unit 7: Promoting wellness through client motivation and interaction</li><li fr-original-style="" style="box-sizing: border-box;">Unit 8: Bespoke exercise programme design</li><li fr-original-style="" style="box-sizing: border-box;">Unit 9: Customised exercise programme instruction and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">Unit 10: Nutrition to support physical activity</li><li fr-original-style="" style="box-sizing: border-box;">Unit 11: Business acumen for a successful Personal Training Practice</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Multiple choice test</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Assessment workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Observation of practical skills</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Portfolio of evidence (Learner assessment record)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Add Ons:</strong></span></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">If you choose the <em fr-original-style="" style="box-sizing: border-box;">Gold</em> or <em fr-original-style="" style="box-sizing: border-box;">Platinum</em> Course you will receive the following:</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">NASM Certified Nutrition Coach (CNC) - </span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;">*Platinum Only</em></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Behaviour Change Science: Help Clients Stick with their Programme</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Speed Agility and Quickness Training</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Navigating Diets</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NASM Anatomy of a Research paper: How to Read beyond the Abstract</strong></span></p></div><br fr-original-style="" style="box-sizing: border-box;"></div></section></div></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.
This qualification is mapped directly to:
The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) professional standards for a Personal Trainer.
Qualification Structure:
Unit 1: Anatomy & physiology for exercise & fitness instructors
Unit 2: Providing a positive customer experience in the exercise environment
Unit 3: Lifestyle management & health awareness
Unit 4: Gym-based programme planning and preparation
Unit 5: Gym-based programme delivery and professional instruction
Unit 6: Applied anatomy and physiology
Unit 7: Promoting wellness through client motivation and interaction
Unit 8: Bespoke exercise programme design
Unit 9: Customised exercise programme instruction and communication techniques
Unit 10: Nutrition to support physical activity
Unit 11: Business acumen for a successful Personal Training Practice
Entry Requirements:
Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.
Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)


Add Ons:
If you choose the Gold or Platinum Course you will receive the following:
NASM Certified Nutrition Coach (CNC) - *Platinum Only
NASM Behaviour Change Science: Help Clients Stick with their Programme
NASM Speed Agility and Quickness Training
NASM Navigating Diets
NASM Anatomy of a Research paper: How to Read beyond the Abstract

Platinum Training Institute

NASM

Personal Trainer

Coaching

Sport

Fitness

The purpose of these qualifications is to enable learners to coach clients – one to one and in small groups – towards their health and fitness goals. Learners will develop the knowledge, skills and behaviours to plan and deliver creative and personalised exercise programmes, provide nutritional advice and support clients with their overall lifestyle management.

PTI Diploma in Personal Training

<div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The purpose of this&nbsp;qualification&nbsp;is to enable&nbsp;learners to develop the&nbsp;knowledge and skills&nbsp;so they can engage, facilitate, educate and support clients in a gym or health club environment.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Completing this qualification allows learners to access Gym Instructor jobs.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Qualification Structure:</strong></span></p><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 1 &ndash; Anatomy &amp; physiology for exercise &amp; fitness instructors</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 2 &ndash; Providing a positive customer experience in the exercise environment</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 3 &ndash; Lifestyle management &amp; health awareness</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 4 &ndash; Gym-based programme planning and preparation</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unit 5 &ndash; Gym-based programme delivery and professional instruction</li><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Entry Requirements:</strong></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Assessments:</strong></span></div><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Multiple choice test</span><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessment workbook</span></p><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Observation of practical skills</span></p><p style="color: rgb(0, 0, 0); text-align: left; font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); text-align: left;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Portfolio of evidence (Learner assessment record)</span></p></ul></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The purpose of this qualification is to enable learners to develop the knowledge and skills so they can engage, facilitate, educate and support clients in a gym or health club environment.
Completing this qualification allows learners to access Gym Instructor jobs.
Qualification Structure:
Unit 1 – Anatomy & physiology for exercise & fitness instructors
Unit 2 – Providing a positive customer experience in the exercise environment
Unit 3 – Lifestyle management & health awareness
Unit 4 – Gym-based programme planning and preparation
Unit 5 – Gym-based programme delivery and professional instruction
Entry Requirements:Learners must be aged 16 plus. Ideally they should have some experience of gym-based exercises as participation in a variety of gym-based practical sessions will be required throughout the qualification. Learners should also have communication skills pitched at level 2 which can be developed during the course.

Assessments:
Multiple choice test
Assessment workbook
Observation of practical skills
Portfolio of evidence (Learner assessment record)

Physical Activity

The purpose of this qualification is to enable learners to develop the knowledge and skills so they can engage, facilitate, educate and support clients in a gym or health club environment.

Completing this qualification allows learners to access Gym Instructor jobs.

YMCA Level 2 Certificate in Gym Instructing

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Learn how to maintain strong relationships with clients, tenants, investors and other stakeholders.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">On this webinar, we will share actionable strategies to elevate your client experience, build lasting connections, and stand out in today&rsquo;s competitive landscape. &nbsp;Additionally, we will also discuss effective techniques for establishing trust and building rapport with clients, including active listening, empathy, and effective communication strategies. Finally, we will also be discussing how to overcome common challenges encountered in client relationships and learn strategies for resolving conflicts maintaining positive interactions.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Whether you&rsquo;re a business owner, sales professional, consultant, or anyone responsible for managing client relationships, this webinar will equip you with the knowledge and skills needed to excel in today&rsquo;s competitive marketplace.</p>

Bayfield Training

Learn how to maintain strong relationships with clients, tenants, investors and other stakeholders.

On this webinar, we will share actionable strategies to elevate your client experience, build lasting connections, and stand out in today’s competitive landscape.  Additionally, we will also discuss effective techniques for establishing trust and building rapport with clients, including active listening, empathy, and effective communication strategies. Finally, we will also be discussing how to overcome common challenges encountered in client relationships and learn strategies for resolving conflicts maintaining positive interactions.

Whether you’re a business owner, sales professional, consultant, or anyone responsible for managing client relationships, this webinar will equip you with the knowledge and skills needed to excel in today’s competitive marketplace.

Free Webinar | Elevating Client Relationships: How to build trust and rapport


<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p><p>For the better part of every day, we are communicating to and with others. Whether it?s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.</p></div><div id="course-pills-2"><h3>1 - Getting Started</h3> <ul> <li>Icebreaker</li> <li>Housekeeping Items</li> <li>The Parking Lot</li> <li>Workshop Objectives</li> </ul> <h3>2 - The Big Picture</h3> <ul> <li>What is Communication?</li> <li>How Do We Communicate?</li> <li>Other Factors in Communication</li> </ul> <h3>3 - Understanding Communication Barriers</h3> <ul> <li>An Overview of Common Barriers</li> <li>Language Barriers</li> <li>Cultural Barriers</li> <li>Differences in Time and Place</li> </ul> <h3>4 - Paraverbal Communication Skills</h3> <ul> <li>The Power of Pitch</li> <li>The Truth about Tone</li> <li>The Strength of Speed</li> </ul> <h3>5 - Non-Verbal Communication</h3> <ul> <li>Understanding the Mehrabian Study</li> <li>All About Body Language</li> <li>Interpreting Gestures</li> </ul> <h3>6 - Speaking Like a STAR</h3> <ul> <li>S = Situation</li> <li>T = Task</li> <li>A = Action</li> <li>R = Result</li> <li>Summary</li> </ul> <h3>7 - Listening Skills</h3> <ul> <li>Seven Ways to Listen Better Today</li> <li>Understanding Active Listening</li> <li>Sending Good Signals to Others</li> </ul> <h3>8 - Asking Good Questions</h3> <ul> <li>Open Questions</li> <li>Closed Questions</li> <li>Probing Questions</li> </ul> <h3>9 - Appreciative Inquiry</h3> <ul> <li>The Purpose of AI</li> <li>The Four Stages</li> <li>Examples and Case Studies</li> </ul> <h3>10 - Mastering the Art of Conversation</h3> <ul> <li>Level One: Discussing General Topics</li> <li>Level Two: Sharing Ideas and Perspectives</li> <li>Level Three: Sharing Personal Experiences</li> <li>Our Top Networking Tips</li> </ul> <h3>11 - Advanced Communication Skills</h3> <ul> <li>Understanding Precipitating Factors</li> <li>Establishing Common Ground</li> <li>Using ?I? Messages</li> </ul> <h3>12 - Wrapping Up</h3> <ul> <li>Words from the Wise</li> <li>Review of Parking Lot</li> <li>Lessons Learned</li> <li>Completion of Action Plans and Evaluations</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Communication Strategies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Communication Strategies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Presentation Skills

Communication Strategies

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					<div><p><span>Communication is key, especially when working in a team or collaborative environment.</span></p><p><span>The</span><b> Courageous Communication Strategies Course</b><span> explores the key to successful collaboration and team discussions, ideal for line managers and project leaders. You will learn the secret to effective collaboration in groups, how to facilitate team discussion, and foster more engaging interactions, to develop high-quality working relationships.</span></p><p><span>This course will also develop your communication and leadership skills, exploring effective techniques and strategies for leading by example and offering solutions for hard to discuss problems. On completion, you will be able to create a positive collaborative environment in the workplace, and enable productive and engaging team discussions to achieve shared organisational goals.</span></p></div>
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					<div><p>This best selling <strong>Courageous Communication Strategies Course </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>Courageous Communication Strategies Course </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p><p>The <strong>Courageous Communication Strategies Course </strong>is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>Courageous Communication Strategies Course </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p><p>After successfully completing the<strong> Courageous Communication Strategies Course</strong>, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>Courageous Communication Strategies Course </strong>will help you stand out from the crowd. You can also validate your certification on our website.</p><p>We know that you are busy and that time is precious, so we have designed the <strong>Courageous Communication Strategies Course </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p><p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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Courageous Communication Strategies Course

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	<blockquote><p>Are you still not confident with your communication skills? Do you feel that you still lack the proper communication skills? Do you want to learn more about cooking? Worry no more! This course is designed these needs!</p></blockquote>
<h3><b>Description: </b></h3>
<p><span>Welcome to the Communication Strategies workshop. For the majority of consistently, we are imparting to and with others. Regardless of whether it's the discourse you convey in the meeting room, the level of consideration you give your companion when they are conversing with you, or the look that you provide for the feline, everything implies something. This workshop will enable members to comprehend the diverse techniques for communication and how to benefit as much as possible from each of them. </span></p>
<p><span>Most of the in life is open; nonetheless, communication is significantly more complex than it appears. We should take a looker at the absolute most regular boundaries and how to decrease their effect on communication.<br />
</span></p>
<h3><b>Who is the course for?</b></h3>
<ul>
<li><span>Professionals who work in the communications industry or part of the communications department. Furthermore, it will help the top executive execute and command their subordinates to function well. This will also be helpful to those people who are struggling with communication and expressing their thoughts into actions.</span></li>
<li><span>People who are interested in learning more about communication.</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><strong>Assessment:</strong></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3><strong>Why choose us?</strong></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>This Communication Strategies Course is a useful qualification to possess, and would be beneficial for the following careers:</span></p>
<ul>
<li><span>Account Manager</span></li>
<li><span>Business Development</span></li>
<li><span>Communication Department Head</span></li>
<li><span>Executive Producers</span></li>
<li><span>Facilitators</span></li>
<li><span>Group Account Director</span></li>
<li><span>Leaders</span></li>
<li><span>Marketing Manager</span></li>
<li><span>Public Relations Officer</span></li>
<li><span>Social Media Specialist</span></li>
<li><span>Strategist.</span></li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Communication Strategies</td>
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					<td><i></i></td>
					<td>Module One - Getting Started</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td>Module Two - The Big Picture</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Module Three - Understanding Communication Barriers</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td>Module Four - Paraverbal Communication Skills</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Module Five - Non-Verbal Communication</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Module Six - Speaking Like a STAR</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Module Seven - Listening Skills</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Module Eight - Asking Good Questions</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Nine - Appreciative Inquiry</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td>Module Ten - Mastering the Art of Conversation</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Eleven - Advanced Communication Skills</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Certificate and Transcript</td>
				</tr>
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					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
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			<h4>Overview</h4>		</div>
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							<p><span>By enroling in Courageous Communication Strategies for Lead, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Courageous Communication Strategies for Lead course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Courageous Communication Strategies for Lead course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Courageous Communication Strategies for Lead Program.</span></p><p><span>So enrol in our Courageous Communication Strategies for Lead course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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			<h4>Description</h4>		</div>
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							<p><span>Enroling in this Courageous Communication Strategies for Lead course can improve your Courageous Communication Strategies for Lead perspective, regardless of your skill levels in the Courageous Communication Strategies for Lead topics you want to master. If you're already a Courageous Communication Strategies for Lead expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Courageous Communication Strategies for Lead insights that will help you make the most of your time. This Courageous Communication Strategies for Lead course will act as a guide for you if you've ever wished to excel at Courageous Communication Strategies for Lead.</span></p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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										<span>This course is accredited by the CPD Quality Standards.</span>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
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										<span>Online test with immediate results.</span>
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										<span>Enroling in the course has no additional cost.</span>
									</li>
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										<span>You can study and complete the course at your own pace.</span>
									</li>
								<li>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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			<h4>Certificate of Achievement</h4>		</div>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
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							<p><span>This Courageous Communication Strategies for Lead course is a great place to start if you're looking to start a new career in Courageous Communication Strategies for Lead field. This training is for anyone interested in gaining in-demand Courageous Communication Strategies for Lead proficiency to help launch a career or their business aptitude. </span></p>						</div>
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			<h4>Requirements</h4>		</div>
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				<div>
							<p><span>The Courageous Communication Strategies for Lead course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Courageous Communication Strategies for Lead, without any fuss.</span></p>						</div>
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			<h4>Career Path</h4>		</div>
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							<p><span>This Courageous Communication Strategies for Lead training will assist you develop your Courageous Communication Strategies for Lead ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Courageous Communication Strategies for Lead professional story and personalise your path to a new career. Furthermore, developing this Courageous Communication Strategies for Lead skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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			<h4>Order Your Certificate</h4>		</div>
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							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Courageous Communication Strategies for Lead</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Overview &amp; Welcome</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: Getting the Most out of This Class</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: Moving from Control to Collaboration</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4: The 80|20 Ratio of Facilitating Team Discussion</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5: Leadership Roles to Balance Team Discussions</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6: The Secret to Effective Collaboration in Groups</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7: Balancing Top-Down &amp; Bottom-Up Communication</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8: Using One-On-One Meetings for Upward Feedback</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 9: Using Super Simple Surveys to Gather Intel</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Using Supervisors' Opinion Reports</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Moving from Secrecy to Transparency</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Using Stories to Communicate Transparently</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: Offering Solutions for Hard to Discuss Problems</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 14: How to Apologize &amp; Lead by Example</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 15: Moving from Impersonal to Engaging Interactions</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 16: Creating a Larger In-Group around You</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 17: Forming High-Quality Relationships</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 18: Sparking More Engaging Interactions</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 19: Pulling it All Together</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 20: Closing Message</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Courageous Communication Strategies for Lead</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

NextGen Learning

Courageous Communication Strategies for Lead Course

<div>
<div>
<div>
<div>
<div>
<div>
<p>The course 'Courageous Communication Strategies for Lead' equips participants with essential communication skills and techniques to foster collaboration, transparency, and engaging interactions. It focuses on moving from control to collaboration, balancing top-down and bottom-up communication, and leading by example.</p>
<h3><strong>Learning Outcomes:</strong></h3>
<ul>
<li>Develop effective communication strategies to facilitate team discussions and encourage collaboration.</li>
<li>Implement leadership roles to balance team interactions and create a transparent communication environment.</li>
<li>Utilize various tools, such as one-on-one meetings, surveys, and opinion reports, to gather valuable feedback and insights.</li>
<li>Enhance personal storytelling skills to communicate transparently and offer solutions to difficult problems.</li>
<li>Learn how to apologize and lead by example, promoting a culture of accountability and open communication.</li>
<li>Cultivate engaging interactions and form high-quality relationships to build a larger in-group and foster teamwork.</li>
<li>Summarize and integrate the key learnings from the course to apply them effectively in real-world scenarios.</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
<h3><b>Why buy this Courageous Communication Strategies for Lead?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Courageous Communication Strategies for Lead</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Courageous Communication Strategies for Lead</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Courageous Communication Strategies for Lead</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Courageous Communication Strategies for Lead</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Courageous Communication Strategies for Lead </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">	Module 1: Overview &amp; Welcome</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Overview &amp; Welcome</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 2: Getting the Most out of This Class	</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: Getting the Most out of This Class</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">	Module 3: Moving from Control to Collaboration</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: Moving from Control to Collaboration</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 4: The 80|20 Ratio of Facilitating Team Discussion</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4: The 80|20 Ratio of Facilitating Team Discussion</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">	Module 5: Leadership Roles to Balance Team Discussions</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5: Leadership Roles to Balance Team Discussions</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">	Module 6: The Secret to Effective Collaboration in Groups</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6: The Secret to Effective Collaboration in Groups</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 7: Balancing Top-Down &amp; Bottom-Up Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7: Balancing Top-Down &amp; Bottom-Up Communication</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 8: Using One-On-One Meetings for Upward Feedback</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8: Using One-On-One Meetings for Upward Feedback</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">	Module 9: Using Super Simple Surveys to Gather Intel</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 9: Using Super Simple Surveys to Gather Intel</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Using Supervisors' Opinion Reports</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Using Supervisors' Opinion Reports</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">	Module 11: Moving from Secrecy to Transparency</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Moving from Secrecy to Transparency</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Using Stories to Communicate Transparently</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Using Stories to Communicate Transparently</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Offering Solutions for Hard to Discuss Problems</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: Offering Solutions for Hard to Discuss Problems</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">	Module 14: How to Apologize &amp; Lead by Example</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 14: How to Apologize &amp; Lead by Example</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">	Module 15: Moving from Impersonal to Engaging Interactions</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 15: Moving from Impersonal to Engaging Interactions</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">	Module 16: Creating a Larger In-Group around You</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 16: Creating a Larger In-Group around You</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">	Module 17: Forming High-Quality Relationships</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 17: Forming High-Quality Relationships</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">	Module 18: Sparking More Engaging Interactions</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 18: Sparking More Engaging Interactions</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">	Module 19: Pulling it All Together</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 19: Pulling it All Together</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">	Module 20: Closing Message</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 20: Closing Message</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Courageous Communication Strategies for Lead</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

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