Name: Psychology, Counselling, Psychotherapy & Anxiety - 4 Courses Bundle
Price: 49 GBP
Availability: InStock

<p><span><strong>This bundle course has been designed with 8 CPD &amp; IPHM accredited courses to provide the ultimate learning experience for our learners to further develop their expertise in their chosen field. Gain the essentials skills and knowledge you need to propel your career forward as a leader and manager.</strong></span></p>
<p><span><strong>This Bundle Package Includes:</strong></span></p>
<p>The following courses of the advanced leadership course will set you up with a solid foundation in the leadership &amp; management industry and give you the essential skills you need to succeed!</p>
<ul>
<li>Leadership &amp; Management</li>
<li>Corporate Leadership and People Management Diploma</li>
<li>Professional Project Manager Training</li>
<li>Situational Leadership Diploma</li>
<li>Personal Leadership</li>
<li>Emergency Planning and Management</li>
<li>Time Management Training</li>
<li>Delegation Skills For Managers</li>
</ul>
<p>If you're interested in working as a leader and manager or want to learn more skills in leadership &amp; management but unsure of where to start, then this advanced leadership course will set you up with a solid foundation to become a confident leader and manager<strong> </strong>and develop more advanced skills.</p>
<p>The advanced leadership course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a leader and manager. The advanced leadership - 8 premium courses bundle courses bundle will help learners to fully enhance their skill set in team leading and active monitoring. By combining these related courses, learners will be equipped with a wide range of desirable skills to fast track their career.</p>
<p>This comprehensive advanced leadership course is the perfect way to kickstart your career in the field of leadership &amp; management This advanced leadership<strong> </strong>course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. This advanced leadership course supports learners of all skill levels. Whether you're an intermediate or advanced learner looking to brush up on your skills or a beginner wanting to start a new career or learn something new, our dedicated team of expert tutors are on hand to guide you through your learning every step of the way from enrolment to course completion.</p>
<p>As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This advanced leadership course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience.</p>
<h5><span><strong>How Will I Benefit?</strong></span></h5>
<ul>
<li>Boost your career in leadership &amp; management</li>
<li>Deepen your knowledge and skills in your chosen field just in hours not years!</li>
<li>Study a course that is easy to follow.</li>
<li>Save money and time by studying at your convenient time</li>
<li>Have access to a tutor whenever you are in need</li>
</ul>
<p>So, what are you thinking about! Start getting the benefits by enrolling today!</p>
<h5><span><b>Why Choose Lead Academy</b>:</span></h5>
<ul>
<li>Endorsed by The Quality Licence Scheme</li>
<li>Certified by CPD</li>
<li>Accredited by The International Practitioners of Holistic Medicine (IPHM)</li>
<li>Lifetime Access</li>
<li>High-quality e-learning study materials</li>
<li>Learn the most in-demand skills</li>
<li>Self-paced, no fixed schedules</li>
<li>24/7 customer support through email</li>
<li>Available to students anywhere in the world</li>
<li>No hidden fee</li>
<li>Study in a user-friendly, advanced online learning platform</li>
</ul>
<h5><span><b>Entry Requirement</b></span></h5>
<ul>
<li>There are no academic entry requirements for this<strong> </strong>course, and it is open to students of all academic backgrounds.</li>
<li>As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol.</li>
</ul><h2><b>Course Curriculum</b></h2>
							
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												Leadership &amp; Management <span></span>
											

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										</div>
																				<div>
											
												Corporate Leadership and People Management Diploma <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Professional Project Manager Training <span></span>
											

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																							</div>
										</div>
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												Situational Leadership Diploma <span></span>
											

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										</div>
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												Personal Leadership <span></span>
											

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												Emergency Planning and Management <span></span>
											

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										</div>
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												Time Management Training <span></span>
											

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																							</div>
										</div>
																				<div>
											
												Delegation Skills for Managers <span></span>
											

											<div>
																							</div>
										</div>
																		</div>
							</div><h2><b>Recognised Accreditation</b></h2>
							<div>
<h3>CPD Certification Service</h3>
<p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.</p>
<h3>Quality Licence Scheme Endorsed</h3>
<p>The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.</p>
</div>
<p> </p>
<p> </p><h2><b>Certificate of Achievement</b></h2>
							<h5><span><strong>Endorsed Certificate from Quality Licence Scheme</strong></span></h5>
<p>After successfully passing the MCQ exam you will be eligible to obtain the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organization for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is Â£65 and will be charged separately for each course.</p>
<h5><span><strong>Certificate of Achievement from Lead Academy</strong></span></h5>
<p>After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. You/your employer can verify your certificate through our website. Certificate can be obtained in PDF version and will be charged separately for each course, at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35.</p><h2><b>FAQs</b></h2>

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										Is CPD a recognised qualification in the UK?									
								</h3>
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									<div>
										<p>CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. </p>
									</div>
								</div>
							</div>
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								<h3 id="panelsStayOpen-heading23">
									
										Are QLS courses recognised?									
								</h3>
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									<div>
										<p>Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. </p>
									</div>
								</div>
							</div>
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										When will I receive my certificate?									
								</h3>
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										<p>For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.  </p>
									</div>
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							</div>
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										Can I pay by invoice?									
								</h3>
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										<p>Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.  </p>
									</div>
								</div>
							</div>
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										Can I pay via instalment?									
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										<p>Yes, you can pay via instalments at checkout.  </p>
									</div>
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							</div>
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										How to take online classes from home?									
								</h3>
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									<div>
										<p>Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. </p>
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										Does age matter in online learning?									
								</h3>
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									<div>
										<p>No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons.</p>
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										When I will get the login details for my course?									
								</h3>
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										<p>After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org</p>
									</div>
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Lead Academy

Advanced Leadership - 8 Premium Courses Bundle

General Admission

Partington, Manchester

Trainmetodo

Project Aware, Plastic oceans, Environmental Blue Planet

PADI Project Aware Coral Reef Conservation (ONLINE or In Person)

1 Person

<h3 style="color: rgb(68, 68, 68); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(68, 68, 68);"><em fr-original-style="" style="box-sizing: border-box;">We offer Online Language Classes in&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://gramacri.com/learn-english-online-with-us/" target="_blank" rel="noreferrer noopener" style="color: var(--wp--preset--color--primary); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--wp--preset--color--primary);">English</a></strong>,&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://gramacri.com/spanish-native-speakers/" target="_blank" rel="noreferrer noopener" style="color: var(--wp--preset--color--primary); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--wp--preset--color--primary);">Spanish</a></strong>,&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://gramacri.com/learn-french-online/" target="_blank" rel="noreferrer noopener" style="color: var(--wp--preset--color--primary); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--wp--preset--color--primary);">French</a></strong>,&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://gramacri.com/our-german-classes/" target="_blank" rel="noreferrer noopener" style="color: var(--wp--preset--color--primary); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--wp--preset--color--primary);">German</a></strong>,&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://gramacri.com/italian-lessons-online/" target="_blank" rel="noreferrer noopener" style="color: var(--wp--preset--color--primary); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--wp--preset--color--primary);">Italian</a></strong>&nbsp;and&nbsp;<a href="https://gramacri.com/chinese-online/" target="_blank" rel="noreferrer noopener" style="color: var(--wp--preset--color--primary); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--wp--preset--color--primary);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Mandarin</strong>&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Chinese</strong></a>. At Gramacri we connect every week via&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Skype</strong>&nbsp;or&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Zoom</strong>&nbsp;with everyone who want to master a new language. Our lessons are personalised and learning a language online has never been more effective and fun!&nbsp;<em fr-original-style="" style="box-sizing: border-box;">We combine outstanding teaching with great&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="http://gramacri.com/prices-offers/" target="_blank" rel="noreferrer noopener" style="color: var(--wp--preset--color--primary); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--wp--preset--color--primary);">offers</a></strong></em>, and our students get free access to lots of great resources in our&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://gramacri.com/library-mfl-resources-anytime-anywhere/" target="_blank" rel="noreferrer noopener" style="color: var(--wp--preset--color--primary); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--wp--preset--color--primary);">library</a></strong>. Join one of our existing classes or&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://gramacri.com/contact-us-for-any-enquiries/" target="_blank" rel="noreferrer noopener" style="color: var(--wp--preset--color--primary); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--wp--preset--color--primary);">contact us</a></strong>&nbsp;for a free trial and start your journey with us.</em></h3>

Ppa Cover/Clubs/Gcses - Gramacri Ltd

Online classes 

<p><span><strong>6 CPD UK &amp; IPHM Accredited Courses Bundle | Recognised Certificate | MCQ based Exam and Tutor Support Included | Lifetime Access | Instant Result | Interactive Video Training</strong></span></p>
<p>Are you looking to begin your teaching and child care career or want to develop more advanced skills in teaching and child care? Then this SEN, ADHD, paediatric first aid, child psychology &amp; counselling course will set you up with a solid foundation to become a confident teacher and child care worker and help you to develop your expertise in teaching and child care.</p>
<p>This bundle course has been designed with 6 CPD UK &amp; IPHM accredited courses to provide the ultimate learning experience for our learners to further develop their expertise in their chosen field. Gain the essentials skills and knowledge you need to propel your career forward as a teacher and child care worker.</p>
<p><span><strong>This Bundle Package Includes:</strong></span></p>
<p>The following courses of the SEN, ADHD, paediatric first aid, child psychology &amp; counselling course will set you up with a solid foundation in the teaching and child care industry and give you the essential skills you need to succeed!</p>
<ul>
<li>SEN at QLS Level 5</li>
<li>ADHD - Study Skills</li>
<li>Diploma in Child Counselling at QLS Level 4</li>
<li>Diploma in Child Psychology at QLS Level 4</li>
<li>Paediatric First Aid</li>
<li>Child Psychology and Development at QLS Level 4</li>
</ul>
<p>If you're interested in working as a teacher and child care worker or want to learn more skills in teaching and child care but unsure of where to start, then this SEN, ADHD, paediatric first aid, child psychology &amp; counselling course will set you up with a solid foundation to become a confident teacher and child care worker and develop more advanced skills.</p>
<p>The SEN, ADHD, paediatric first aid, child psychology &amp; counselling course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a teacher and child care worker. The SEN, ADHD, paediatric first aid, child psychology &amp; counselling courses bundle will help learners to fully enhance their skill set in team leading and active monitoring. By combining these related courses, learners will be equipped with a wide range of desirable skills to fast track their career.</p>
<p>This comprehensive SEN, ADHD, paediatric first aid, child psychology &amp; counselling course is the perfect way to kickstart your career in the field of teaching and child care. This SEN, ADHD, paediatric first aid, child psychology &amp; counselling course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. This SEN, ADHD, paediatric first aid, child psychology &amp; counselling course supports learners of all skill levels. Whether you're an intermediate or advanced learner looking to brush up on your skills or a beginner wanting to start a new career or learn something new, our dedicated team of expert tutors are on hand to guide you through your learning every step of the way from enrolment to course completion.</p>
<p>As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This SEN, ADHD, paediatric first aid, child psychology &amp; counselling course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience.</p>
<h5><span><b>Why Choose this SEN, ADHD, Paediatric First Aid, Child Psychology &amp; Counselling Course</b>:</span></h5>
<ul>
<li>6 Courses Bundle in your desired field</li>
<li>Boost your skills in teaching and child care</li>
<li>Endorsed by The Quality Licence Scheme</li>
<li>Accredited by The CPD UK and International Practitioners of Holistic Medicine (IPHM)</li>
<li>MCQ Based Exam &amp; Industry Expert Support Included</li>
<li><span><strong>Dual (CPD UK and IPHM) recognised accredited certificate in 1 course</strong></span></li>
<li>Learn from industry experts</li>
<li>Lifetime Access</li>
<li>High-quality e-learning study materials</li>
<li>Self-paced, no fixed schedules</li>
<li>24/7 customer support through email</li>
<li>Available to students anywhere in the world</li>
<li>Study in a user-friendly, advanced online learning platform</li>
</ul>
<h5><span><b>Who is this SEN, ADHD, paediatric first aid, child psychology &amp; counselling course for?</b></span></h5>
<p>This comprehensive SEN, ADHD, paediatric first aid, child psychology &amp; counselling bundle course are suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of teaching and child care.</p>
<h5><span><b>Entry Requirement</b></span></h5>
<ul>
<li>There are no academic entry requirements for this<strong> </strong>course, and it is open to students of all academic backgrounds.</li>
</ul><h2><b>Course Curriculum</b></h2>
							
							<div id="la-course-curriculum">
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												SEN at QLS Level 5 <span></span>
											

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												ADHD - Study Skills <span></span>
											

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										</div>
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												Diploma in Child Counselling at QLS Level 4 <span></span>
											

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										</div>
																				<div>
											
												Diploma in Child Psychology at QLS Level 4 <span></span>
											

											<div>
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										</div>
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												Paediatric First Aid <span></span>
											

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										</div>
																				<div>
											
												Child Psychology and Development at QLS Level 4 <span></span>
											

											<div>
																							</div>
										</div>
																		</div>
							</div><h2><b>Recognised Accreditation</b></h2>
							<div>
<h3>CPD Certification Service</h3>
<p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.</p>
<h3>Quality Licence Scheme Endorsed</h3>
<p>The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.</p>
</div>
<p> </p>
<p> </p><h2><b>Certificate of Achievement</b></h2>
							<h5><span>Endorsed Certificate from Quality Licence Scheme  </span></h5>
<p>After successfully passing the MCQ exam you will be eligible to obtain the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organization for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is Â£65 and will be charged separately for each course.</p>
<h5><span>Certificate of Achievement from Lead Academy</span></h5>
<p>After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. You/your employer can verify your certificate through our website. Certificate can be obtained in PDF version and will be charged separately for each course, at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35.</p>
<p> </p><h2><b>FAQs</b></h2>

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										Is Cpd a Recognised Qualification in the UK?									
								</h3>
								<div id="panelsStayOpen-collapse21">
									<div>
										<p>CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. </p>
									</div>
								</div>
							</div>
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								<h3 id="panelsStayOpen-heading23">
									
										Are Qls Courses Recognised?									
								</h3>
								<div id="panelsStayOpen-collapse23">
									<div>
										<p>Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. </p>
									</div>
								</div>
							</div>
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								<h3 id="panelsStayOpen-heading25">
									
										When Will I Receive My Certificate?									
								</h3>
								<div id="panelsStayOpen-collapse25">
									<div>
										<p>For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.  </p>
									</div>
								</div>
							</div>
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								<h3 id="panelsStayOpen-heading27">
									
										Can I Pay by Invoice?									
								</h3>
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									<div>
										<p>Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.  </p>
									</div>
								</div>
							</div>
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								<h3 id="panelsStayOpen-heading29">
									
										Can I Pay via Instalment?									
								</h3>
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									<div>
										<p>Yes, you can pay via instalments at checkout.  </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading31">
									
										How to Take Online Classes From Home?									
								</h3>
								<div id="panelsStayOpen-collapse31">
									<div>
										<p>Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading33">
									
										Does Age Matter in Online Learning?									
								</h3>
								<div id="panelsStayOpen-collapse33">
									<div>
										<p>No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons.</p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading35">
									
										When I Will Get the Login Details for My Course?									
								</h3>
								<div id="panelsStayOpen-collapse35">
									<div>
										<p>After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org</p>
									</div>
								</div>
							</div>
												</div>

Child Psychology

SEN, ADHD, Paediatric First Aid, Child Psychology & Counselling Online Course

<p><strong>6 CPD UK &amp; IPHM Accredited Courses Bundle | Recognised Certificate | MCQ based Exam and Tutor Support Included | Lifetime Access | Instant Result | Interactive Video Training</strong></p>
<p>Are you looking to begin your teaching and child care career or want to develop more advanced skills in teaching and child care? Then this SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will set you up with a solid foundation to become a confident teacher and child care worker and help you to develop your expertise in teaching and child care.</p>
<p>This bundle course has been designed with 6 CPD UK &amp; IPHM accredited courses to provide the ultimate learning experience for our learners to further develop their expertise in their chosen field. Gain the essentials skills and knowledge you need to propel your career forward as a teacher and child care worker.</p>
<p><strong>This Bundle Package Includes:</strong></p>
<p>The following courses of the SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will set you up with a solid foundation in the teaching and child care industry and give you the essential skills you need to succeed!</p>
<ul>
<li>SEN at QLS Level 5</li>
<li>ADHD - Study Skills</li>
<li>Child Protection and Safeguarding Early Years</li>
<li>Foundation Stage (EYFS ) Teaching</li>
<li>Psycho-Physical Activity for Kid (PPA)</li>
<li>Paediatric First Aid</li>
</ul>
<p>If you're interested in working as a teacher and child care worker or want to learn more skills in teaching and child care but unsure of where to start, then this SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will set you up with a solid foundation to become a confident teacher and child care worker and develop more advanced skills.</p>
<p>The SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a teacher and child care worker. The SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course courses bundle will help learners to fully enhance their skill set in team leading and active monitoring. By combining these related courses, learners will be equipped with a wide range of desirable skills to fast track their career.</p>
<p>This comprehensive SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course is the perfect way to kickstart your career in the field of teaching and child care. This SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. This SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course supports learners of all skill levels. Whether you're an intermediate or advanced learner looking to brush up on your skills or a beginner wanting to start a new career or learn something new, our dedicated team of expert tutors are on hand to guide you through your learning every step of the way from enrolment to course completion.</p>
<p>As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience.</p>
<h5><b>Why Choose this SEN, EYFS, ADHD, Child Safeguarding, PPA and Paediatric First Aid Course</b>:</h5>
<ul>
<li>6 Courses Bundle in your desired field</li>
<li>Boost your skills in teaching and child care</li>
<li>Endorsed by The Quality Licence Scheme</li>
<li>Accredited by The CPD UK and International Practitioners of Holistic Medicine (IPHM)</li>
<li>MCQ Based Exam &amp; Industry Expert Support Included</li>
<li><strong>Dual (CPD UK and IPHM) recognised accredited certificate in 1 course</strong></li>
<li>Learn from industry experts</li>
<li>Lifetime Access</li>
<li>High-quality e-learning study materials</li>
<li>Self-paced, no fixed schedules</li>
<li>24/7 customer support through email</li>
<li>Available to students anywhere in the world</li>
<li>Study in a user-friendly, advanced online learning platform</li>
</ul>
<h5><b>Who is this SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid course for?</b></h5>
<p>This comprehensive SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course bundle course are suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of teaching and child care.</p>
<h5><b>Entry Requirement</b></h5>
<ul>
<li>There are no academic entry requirements for this<strong> </strong>course, and it is open to students of all academic backgrounds.</li>
</ul><h2><b>Course Curriculum</b></h2>
							
							<div id="la-course-curriculum">
								<div>
																			<div>
											
												SEN at QLS Level 5 <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Child Protection and Safeguarding Early Years <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Foundation Stage (EYFS ) Teaching <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Psycho-Physical Activity for Kid (PPA) <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Paediatric First Aid <span></span>
											

											<div>
																							</div>
										</div>
																		</div>
							</div><h2><b>Recognised Accreditation</b></h2>
							<div>
<h3>CPD Certification Service</h3>
<p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.</p>
<h3>Quality Licence Scheme Endorsed</h3>
<p>The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.</p>
</div>
<p> </p>
<p> </p><h2><b>Certificate of Achievement</b></h2>
							<h5><span>Endorsed Certificate from Quality Licence Scheme  </span></h5>
<p>After successfully passing the MCQ exam you will be eligible to obtain the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organization for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is Â£65 and will be charged separately for each course.</p>
<h5><span>Certificate of Achievement from Lead Academy</span></h5>
<p>After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. You/your employer can verify your certificate through our website. Certificate can be obtained in PDF version and will be charged separately for each course, at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35.</p>
<p> </p><h2><b>FAQs</b></h2>

					<div id="accordionPanelsStayOpenExample">
													<div>
								<h3 id="panelsStayOpen-heading21">
									
										Is Cpd a Recognised Qualification in the UK?									
								</h3>
								<div id="panelsStayOpen-collapse21">
									<div>
										<p>CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading23">
									
										Are Qls Courses Recognised?									
								</h3>
								<div id="panelsStayOpen-collapse23">
									<div>
										<p>Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading25">
									
										When Will I Receive My Certificate?									
								</h3>
								<div id="panelsStayOpen-collapse25">
									<div>
										<p>For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.  </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading27">
									
										Can I Pay by Invoice?									
								</h3>
								<div id="panelsStayOpen-collapse27">
									<div>
										<p>Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.  </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading29">
									
										Can I Pay via Instalment?									
								</h3>
								<div id="panelsStayOpen-collapse29">
									<div>
										<p>Yes, you can pay via instalments at checkout.  </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading31">
									
										How to Take Online Classes From Home?									
								</h3>
								<div id="panelsStayOpen-collapse31">
									<div>
										<p>Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading33">
									
										Does Age Matter in Online Learning?									
								</h3>
								<div id="panelsStayOpen-collapse33">
									<div>
										<p>No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons.</p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading35">
									
										When I Will Get the Login Details for My Course?									
								</h3>
								<div id="panelsStayOpen-collapse35">
									<div>
										<p>After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org</p>
									</div>
								</div>
							</div>
												</div>

Child Safeguarding

SEN, EYFS, ADHD, Child Safeguarding, PPA and Paediatric First Aid Online Course

<p><span><strong>This bundle course has been designed with 7 CPD &amp; IPHM accredited courses to provide the ultimate learning experience for our learners to further develop their expertise in their chosen field. Gain the essentials skills and knowledge you need to propel your career forward as a beauty therapist.</strong></span></p>
<p><span><strong>This Bundle Package Includes:</strong></span></p>
<p>The following courses of the beauty therapist course will set you up with a solid foundation in the beauty therapy industry and give you the essential skills you need to succeed!</p>
<ul>
<li>Eyelash Extension Course</li>
<li>Lash Perming &amp; Tinting Training</li>
<li>Eyebrow Microblading</li>
<li>Brow Lift / Brow Lamination</li>
<li>Makeup - LIPS Masterclass</li>
<li>Makeup Eyeliner Masterclass</li>
<li>Professional Nail Technician</li>
</ul>
<p>If you're interested in working as a beauty therapist or want to learn more skills in beauty therapy but unsure of where to start, then this beauty therapist course will set you up with a solid foundation to become a confident beauty therapist<strong> </strong>and develop more advanced skills.</p>
<p>The beauty therapist course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a beauty therapist. The beauty therapist - 7 courses complete bundle courses bundle will help learners to fully enhance their skill set in team leading and active monitoring. By combining these related courses, learners will be equipped with a wide range of desirable skills to fast track their career.</p>
<p>This comprehensive beauty therapist course is the perfect way to kickstart your career in the field of beauty therapy. This beauty therapist<strong> </strong>course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. This beauty therapist course supports learners of all skill levels. Whether you're an intermediate or advanced learner looking to brush up on your skills or a beginner wanting to start a new career or learn something new, our dedicated team of expert tutors are on hand to guide you through your learning every step of the way from enrolment to course completion.</p>
<p>As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This beauty therapist course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience.</p>
<h5><span><strong>How Will I Benefit?</strong></span></h5>
<ul>
<li>Boost your career in beauty therapy</li>
<li>Deepen your knowledge and skills in your chosen field just in hours not years!</li>
<li>Study a course that is easy to follow.</li>
<li>Save money and time by studying at your convenient time</li>
<li>Have access to a tutor whenever you are in need</li>
</ul>
<p>So, what are you thinking about! Start getting the benefits by enrolling today!</p>
<h5><span><b>Why Choose Lead Academy</b>:</span></h5>
<ul>
<li>Endorsed by The Quality Licence Scheme</li>
<li>Certified by CPD</li>
<li>Accredited by The International Practitioners of Holistic Medicine (IPHM)</li>
<li>Lifetime Access</li>
<li>High-quality e-learning study materials</li>
<li>Learn the most in-demand skills</li>
<li>Self-paced, no fixed schedules</li>
<li>24/7 customer support through email</li>
<li>Available to students anywhere in the world</li>
<li>No hidden fee</li>
<li>Study in a user-friendly, advanced online learning platform</li>
</ul>
<h5><span><b>Entry Requirement</b></span></h5>
<ul>
<li>There are no academic entry requirements for this<strong> </strong>course, and it is open to students of all academic backgrounds.</li>
<li>As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol.</li>
</ul><h2><b>Course Curriculum</b></h2>
							
							<div id="la-course-curriculum">
								<div>
																			<div>
											
												Eyelash Extension Course <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Lash Perming &amp; Tinting Training <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Eyebrow Microblading <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Brow Lift / Brow Lamination <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Makeup - LIPS Masterclass <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Makeup Eyeliner Masterclass <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Professional Nail Technician <span></span>
											

											<div>
																							</div>
										</div>
																		</div>
							</div><h2><b>Recognised Accreditation</b></h2>
							<div>
<h3>CPD Certification Service</h3>
<p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.</p>
<h3>Quality Licence Scheme Endorsed</h3>
<p>The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.</p>
</div>
<p> </p>
<p> </p><h2><b>Certificate of Achievement</b></h2>
							<h5><span>Endorsed Certificate from Quality Licence Scheme </span></h5>
<p>After successfully passing the MCQ exam you will be eligible to obtain the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organization for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is Â£65 and will be charged separately for each course.</p>
<h5><span>Certificate of Achievement from Lead Academy</span></h5>
<p>After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. You/your employer can verify your certificate through our website. Certificate can be obtained in PDF version and will be charged separately for each course, at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35.</p><h2><b>FAQs</b></h2>

					<div id="accordionPanelsStayOpenExample">
													<div>
								<h3 id="panelsStayOpen-heading21">
									
										Is CPD a recognised qualification in the UK?									
								</h3>
								<div id="panelsStayOpen-collapse21">
									<div>
										<p>CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading23">
									
										Are QLS courses recognised?									
								</h3>
								<div id="panelsStayOpen-collapse23">
									<div>
										<p>Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading25">
									
										When will I receive my certificate?									
								</h3>
								<div id="panelsStayOpen-collapse25">
									<div>
										<p>For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.  </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading27">
									
										Can I pay by invoice?									
								</h3>
								<div id="panelsStayOpen-collapse27">
									<div>
										<p>Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.  </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading29">
									
										Can I pay via instalment?									
								</h3>
								<div id="panelsStayOpen-collapse29">
									<div>
										<p>Yes, you can pay via instalments at checkout.  </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading31">
									
										How to take online classes from home?									
								</h3>
								<div id="panelsStayOpen-collapse31">
									<div>
										<p>Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading33">
									
										Does age matter in online learning?									
								</h3>
								<div id="panelsStayOpen-collapse33">
									<div>
										<p>No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons.</p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading35">
									
										When I will get the login details for my course?									
								</h3>
								<div id="panelsStayOpen-collapse35">
									<div>
										<p>After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org</p>
									</div>
								</div>
							</div>
												</div>

Beauty Therapist - 7 Courses Complete Bundle

Baking, Cheesecake, Macarons & French Croissant - 4 Courses in 1 Bundle

Ethical Hacking - Capture the Flag Walkthroughs Online Training Course - v1

<strong>This intermediate course provides hands-on training of white, grey, and black hat skills every cybersecurity professional needs to know.</strong>
        <p>Intermediate Ethical Hacking Hands-On Training provides an intermediate level of white, grey, and black hat skills every cybersecurity professional needs to know. In addition, advanced reconnaissance techniques are taught using the NMap scripting engine and various hacking tools used by pentesters.

Sections include web application attacks, wireless network attacks, PowerShell Empire, Netcat, and Wireshark fundamentals.
 
Learn how to create a reverse shell using command injection and also how to upgrade a dumb terminal to fully functional BASH Shell. Moving forward, we will also learn advanced password hacking with Metasploit and how to dump Wi-Fi credentials using netsh.

By the end of the course, you will have a deep understanding of external and internal network penetration testing, wireless penetration testing, and web application penetration testing. The lab exercises in the course are based on real-world application of Red Team best practices.

All resources and code file are placed here: https://github.com/PacktPublishing/Intermediate-Ethical-Hacking-Hands-on-Training</p>
        <h2>What You Will Learn</h2><p>Learn web application attacks<br>Learn Python scripting for pentesters<br>Learn wireless network attacks<br>Learn advance hacking methodologies<br>Learn about web app penetration testing<br>Explore PowerShell Empire</p>
        <h2>Audience</h2><p>This course is for anyone who is interested in learning intermediate skills of pentesting. Before taking this course, students should have completed an introduction to an ethical hacking or pentesting course.</p>
        <h2>Approach</h2><p>This is a step-by-step course that teaches you about Wireshark and web app penetration testing; it has lab exercises to help you understand the content better.</p>
        <h2>Key Features</h2><p>Learn about advanced password hacking with Metasploit * Explore how to access Kali across the WAN with NGROK * Learn about how to attack web apps with Burp Suite using SQL Injection</p>
        <h2>Github Repo</h2><p>https://github.com/PacktPublishing/Intermediate-Ethical-Hacking-Hands-on-Training</p>
        <h2>About the Author</h2><h3>Cliff Krahenbill</h3><p>Cliff Krahenbill, known as Professor K, is a technology professional and online instructor. He received his Master of Science degree in Cybersecurity from UMUC in 2015 and a Master of Science degree in Information Technology from Capella University in 2007. Professor K has been working in the field of technology since 1998 as a Microsoft support technician, Microsoft certified trainer, technology support specialist, senior network technology consultant, IT auditor, and most recently, as the owner and operator of his own technology firm, CLK Technology Solutions, located in Tucson, Arizona.

Professor K's expertise in technology lies in designing, building, and supporting network infrastructures and network security. He has been teaching online courses since 2008 and conducts online classes for universities and colleges. He holds numerous technology certifications, which include the following:
MCTS: Windows Server 2008 Active Directory, Configuration
MCTS: Windows Server 2008 Applications Infrastructure, Configuration
MCTS: Windows Server 2008 Network Infrastructure, Configuration
A+, Net+, Security+

He spends his spare time working in his woodshop and providing free technical support to the local retirement community in Tucson, Arizona.</p>
        <h2>Course Outline</h2><h4>1. Course Overview</h4><p></p><br><h4>2. Virtual Lab Build</h4><p></p><br><h4>3. Nmap </h4><p></p><br><h4>4. Reverse Shells, Previlege Escalation and Persistant Backdoors</h4><p></p><br><h4>5. PowerShell Empire</h4><p></p><br><h4>6. Post Exploitation of Microsoft Windows</h4><p></p><br><h4>7. Practical Pentesting Labs</h4><p></p><br><h4>8. Auditing Wireless Networks</h4><p></p><br><h4>9. Wireshark</h4><p></p><br><h4>10. Web App Penetration Testing</h4><p></p><br><h4>11. Anonymity - Remaining Anonymous While Pentesting</h4><p></p><br><h4>12. CTF - SQL Injection to Shell Walkthrough</h4><p></p>

Packt

Penetration Testing

Hacking

Security

Ethical Hacking

This intermediate course provides hands-on training of white, grey, and black hat skills every cybersecurity professional needs to know.

Intermediate Ethical Hacking Hands-on Training

Psychology, Counselling, Psychotherapy & Anxiety - 4 Courses Bundle

Brighton

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Nottingham

Paisley

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>This course is intended for IT Professionals who are already experienced in general Windows Server, Windows client, Azure, and Microsoft 365 administration, and who want to learn more about using Windows PowerShell for administration. No prior experience with any version of PowerShell or any scripting language is assumed. This course is also suitable for IT Professionals already experienced in server administration, including Microsoft Exchange Server, Microsoft SharePoint Server, and Microsoft SQL Server.</p><p></p><p></p><p>This course provides students with the fundamental knowledge and skills to use PowerShell for administering and automating administration of Windows servers. This course provides students the skills to identify and build the command they require to perform a specific task. In addition, students learn how to build scripts to accomplish advanced tasks such as automating repetitive tasks and generating reports. This course provides prerequisite skills supporting a broad range of Microsoft products, including Windows Server, Windows Client, Microsoft Azure, and Microsoft 365. In keeping with that goal, this course will not focus on any one of those products, although Windows Server, which is the common platform for all of those products, will serve as the example for the techniques this course teaches.</p><p></p>Prerequisites<p>Before attending this course, students must have: </p><ul><li>-Experience with Windows networking technologies and implementation.</li> <li>- Experience with Windows Server administration, maintenance, and troubleshooting.</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Review Windows PowerShell</h3> <ul> <li>Learn about Windows PowerShell</li> <li>Get familiar with Windows PowerShell applications</li> <li>Identify factors to install and use Windows PowerShell</li> <li>Configure the Windows PowerShell console</li> <li>Configure the Windows PowerShell Integrated Scripting Environment (ISE)</li> <li>Use Visual Studio Code with PowerShell</li> </ul> <h3>2 - Understand the command syntax in Windows PowerShell</h3> <ul> <li>Discover the structure of PowerShell cmdlets</li> <li>Discover the parameters for using PowerShell cmdlets</li> <li>Review the tab completion feature in PowerShell</li> <li>Display the About files content in PowerShell</li> </ul> <h3>3 - Find commands and Get-Help in Windows PowerShell</h3> <ul> <li>Define modules in PowerShell</li> <li>Find cmdlets in PowerShell</li> <li>Use command aliases in PowerShell</li> <li>Use Show-Command and Get-Help in PowerShell</li> <li>Interpret the help file contents and update the local help content in PowerShell</li> </ul> <h3>4 - Manage Active Directory Domain Services using PowerShell cmdlets</h3> <ul> <li>Manage user accounts in PowerShell</li> <li>Manage groups and group memberships in PowerShell</li> <li>Manage computer accounts in PowerShell</li> <li>Manage organizational units and Active Directory objects in PowerShell</li> </ul> <h3>5 - Manage network service settings for Windows devices using PowerShell cmdlets</h3> <ul> <li>Manage IP addresses in PowerShell</li> <li>Manage IP routing in PowerShell</li> <li>Manage DNS clients in PowerShell</li> <li>Manage Windows Firewall settings in PowerShell</li> </ul> <h3>6 - Manage Windows Server settings using PowerShell cmdlets</h3> <ul> <li>Automate management tasks using the Group Policy management cmdlets</li> <li>Manage server roles and services using PowerShell cmdlets</li> <li>Manage Hyper-V Virtual Machines using PowerShell cmdlets</li> <li>Manage Internet Information Services using PowerShell cmdlets</li> </ul> <h3>7 - Manage settings for a local Windows machine using PowerShell cmdlets</h3> <ul> <li>Manage Windows 10 using PowerShell</li> <li>Manage permissions with PowerShell</li> </ul> <h3>8 - Understand the Windows PowerShell pipeline</h3> <ul> <li>Review Windows PowerShell pipeline and its output</li> <li>Discover object members in PowerShell</li> <li>Control the formatting of pipeline output</li> </ul> <h3>9 - Select, sort, and measure objects using the pipeline</h3> <ul> <li>Sort and group objects by property in the pipeline</li> <li>Measure objects in the pipeline</li> <li>Select a set of objects in the pipeline</li> <li>Select object properties in the pipeline</li> <li>Create and format calculated properties in the pipeline</li> </ul> <h3>10 - Filter objects out of the pipeline</h3> <ul> <li>Learn about the comparison operators in PowerShell</li> <li>Review basic filter syntax in the pipeline</li> <li>Review advanced filter syntax in the pipeline</li> <li>Optimize the filter performance in the pipeline</li> </ul> <h3>11 - Enumerate objects in the pipeline</h3> <ul> <li>Learn about enumerations in the pipeline</li> <li>Review basic syntax to enumerate objects in the pipeline</li> <li>Review advanced syntax to enumerate objects in the pipeline</li> </ul> <h3>12 - Send and pass data as output from the pipeline</h3> <ul> <li>Write pipeline data to a file</li> <li>Convert pipeline objects to other forms of data representation in PowerShell</li> <li>Control additional output options in PowerShell</li> </ul> <h3>13 - Pass pipeline objects</h3> <ul> <li>Pipeline parameter binding</li> <li>Identify ByValue parameters</li> <li>Pass data by using ByValue</li> <li>Pass data by using ByPropertyName</li> <li>Identify ByPropertyName parameters</li> <li>Use manual parameters to override the pipeline</li> <li>Use parenthetical commands</li> <li>Expand property values</li> </ul> <h3>14 - Connect with data stores using PowerShell providers</h3> <ul> <li>Define Windows PowerShell providers</li> <li>Review the built-in providers in PowerShell</li> <li>Access provider help in PowerShell</li> </ul> <h3>15 - Use PowerShell drives in PowerShell</h3> <ul> <li>Explain PowerShell drives in PowerShell</li> <li>Use PowerShell drive cmdlets in PowerShell</li> <li>Manage the file system in PowerShell</li> <li>Manage the registry in PowerShell</li> <li>Work with certificates in PowerShell</li> <li>Work with other PowerShell drives in PowerShell</li> </ul> <h3>16 - Review CIM and WMI</h3> <ul> <li>Review architecture of CIM and WMI</li> <li>Review repositories in CIM and WMI</li> <li>Locate online class documentation by using CIM and WMI cmdlets</li> </ul> <h3>17 - Query configuration information by using CIM and WMI</h3> <ul> <li>List local repository namespaces and classes by using CIM and WMI</li> <li>Query instances by using commands and WMI Query Language</li> <li>Connect to remote computers by using CIM and WMI cmdlets</li> <li>Query repository classes from remote computers by using CIMSession objects</li> </ul> <h3>18 - Query and manipulate repository objects by using CIM and WMI methods</h3> <ul> <li>Discover methods of repository objects by using CIM and WMI</li> <li>Locate class methods and documentation by using CIM and WMI</li> <li>Invoke methods of repository objects by using CIM and WMI</li> </ul> <h3>19 - Manage variables in Windows PowerShell scripts</h3> <ul> <li>Define variables in Windows PowerShell scripts</li> <li>Create variable names in Windows PowerShell scripts</li> <li>Assign values and types to variables in Windows PowerShell scripts</li> <li>Identify the methods and properties of variables in Windows PowerShell scripts</li> <li>Use string variables and methods in Windows PowerShell scripts</li> <li>Use date variables and methods in Windows PowerShell scripts</li> </ul> <h3>20 - Work with arrays and hash tables in Windows PowerShell scripts</h3> <ul> <li>Define an array in Windows PowerShell scripts</li> <li>Work with array lists in Windows PowerShell scripts</li> <li>Define hash tables in Windows PowerShell Scripts</li> <li>Work with hash tables in Windows PowerShell scripts</li> </ul> <h3>21 - Create and run scripts by using Windows PowerShell</h3> <ul> <li>Review Windows PowerShell scripts</li> <li>Modify scripts in the PowerShell Gallery</li> <li>Create scripts using Windows PowerShell</li> <li>Review the PowerShellGet module in Windows PowerShell</li> <li>Run scripts and set the execution policy in Windows PowerShell</li> <li>Review Windows PowerShell and AppLocker</li> <li>Sign the scripts digitally in Windows PowerShell</li> </ul> <h3>22 - Work with scripting constructs in Windows PowerShell</h3> <ul> <li>Review and use the ForEach loop in Windows PowerShell scripts</li> <li>Review and use the If construct in Windows PowerShell scripts</li> <li>Review and use the Switch construct in Windows PowerShell scripts</li> <li>Review the For construct in Windows PowerShell scripts</li> <li>Review other loop constructs in Windows PowerShell scripts</li> <li>Review Break and Continue in Windows PowerShell scripts</li> </ul> <h3>23 - Import data in different formats for use in scripts by using Windows PowerShell cmdlets</h3> <ul> <li>Use the Get-Content command in Windows PowerShell scripts</li> <li>Use the Import-Csv cmdlet in Windows PowerShell scripts</li> <li>Use the Import-Clixml cmdlet in Windows PowerShell scripts</li> <li>Use the ConvertFrom-Json cmdlet in Windows PowerShell scripts</li> </ul> <h3>24 - Use methods to accept user inputs in Windows PowerShell scripts</h3> <ul> <li>Identify values that might change in Windows PowerShell scripts</li> <li>Use the Read-Host cmdlet in Windows PowerShell scripts</li> <li>Use the Get-Credential cmdlet in Windows PowerShell scripts</li> <li>Use the Out-GridView cmdlet in Windows PowerShell scripts</li> <li>Pass parameters to a Windows PowerShell script</li> </ul> <h3>25 - Troubleshoot scripts and handle errors in Windows PowerShell</h3> <ul> <li>Interpret error messages generated for Windows PowerShell commands</li> <li>Add output to Windows PowerShell scripts</li> <li>Use breakpoints in Windows PowerShell scripts</li> <li>Interpret error actions for Windows PowerShell commands</li> </ul> <h3>26 - Use functions and modules in Windows PowerShell scripts</h3> <ul> <li>Review functions in Windows PowerShell scripts</li> <li>Use variable scope in Windows PowerShell scripts</li> <li>Create modules in Windows PowerShell scripts</li> <li>Use the dot sourcing feature in Windows PowerShell</li> </ul> <h3>27 - Manage single and multiple computers by using Windows PowerShell remoting</h3> <ul> <li>Review the remoting feature of Windows PowerShell</li> <li>Compare remoting with remote connectivity</li> <li>Review the remoting security feature of Windows PowerShell</li> <li>Enable remoting by using Windows PowerShell</li> <li>Use one-to-one remoting by using Windows PowerShell</li> <li>Use one-to-many remoting by using Windows PowerShell</li> <li>Compare remoting output with local output</li> </ul> <h3>28 - Use advanced Windows PowerShell remoting techniques</h3> <ul> <li>Review common remoting techniques of Windows PowerShell</li> <li>Send parameters to remote computers in Windows PowerShell</li> <li>Set access protection to variables, aliases, and functions by using the scope modifier</li> <li>Enable multi-hop remoting in Windows PowerShell</li> </ul> <h3>29 - Manage persistent connections to remote computers by using Windows PowerShell sessions</h3> <ul> <li>Review persistent connections in Windows PowerShell</li> <li>Create and manage persistent PSSessions by using Windows PowerShell</li> <li>Disconnect PSSessions by using Windows PowerShell</li> <li>Review the feature of implicit remoting in Windows PowerShell</li> </ul> <h3>30 - Review Azure PowerShell module</h3> <ul> <li>Review Azure PowerShell</li> <li>Review the benefits of the Azure PowerShell module</li> <li>Install the Azure PowerShell module</li> <li>Migrate Azure PowerShell from AzureRM to Azure</li> <li>Review Microsoft Azure Active Directory module for Windows PowerShell and Azure Active Directory PowerShell for Graph modules</li> </ul> <h3>31 - Review the features and tools for Azure Cloud Shell</h3> <ul> <li>Review the characteristics of Azure Cloud Shell</li> <li>Review the features and tools of Azure Cloud Shell</li> <li>Configure and experiment with Azure Cloud Shell</li> </ul> <h3>32 - Manage Azure resources with Windows PowerShell</h3> <ul> <li>Create a new Azure virtual machine by using Windows PowerShell commands</li> <li>Manage Azure virtual machines by using Windows PowerShell commands</li> <li>Manage Azure related storage by using Azure PowerShell</li> <li>Manage Azure subscriptions by using Azure PowerShell</li> </ul> <h3>33 - Manage users, groups, and licenses in Microsoft Entra ID by using Windows PowerShell</h3> <ul> <li>Review benefits to manage Microsoft 365 services by using Windows PowerShell</li> <li>Connect to the Microsoft 365 tenant by using Windows PowerShell</li> <li>Manage users in Microsoft 365 by using Windows PowerShell</li> <li>Manage groups in Microsoft 365 by using Windows PowerShell</li> <li>Manage roles in Microsoft 365 by using Windows PowerShell</li> <li>Manage licenses in Microsoft 365 by using Windows PowerShell</li> </ul> <h3>34 - Manage Exchange Online by using Windows PowerShell</h3> <ul> <li>Connect to Exchange Online by using Windows PowerShell</li> <li>Manage mailboxes in Exchange Online by using Windows PowerShell</li> <li>Manage resources in Exchange Online by using Windows PowerShell</li> <li>Manage admin roles in Exchange Online by using Windows PowerShell</li> </ul> <h3>35 - Manage SharePoint Online by using Windows PowerShell</h3> <ul> <li>Install and connect to SharePoint Online Management Shell by using Windows PowerShell</li> <li>Manage SharePoint Online users and groups by using Windows PowerShell</li> <li>Manage SharePoint sites by using Windows PowerShell</li> <li>Manage SharePoint Online external user sharing by using Windows PowerShell</li> </ul> <h3>36 - Manage Microsoft Teams by using Windows PowerShell</h3> <ul> <li>Review Microsoft Teams PowerShell module</li> <li>Install the Microsoft Teams PowerShell module</li> <li>Manage teams with Microsoft Teams PowerShell module</li> </ul> <h3>37 - Create and manage background jobs using Windows PowerShell</h3> <ul> <li>Define the types of background jobs in Windows PowerShell</li> <li>Start remote jobs and CIM/WMI jobs in Windows PowerShell</li> <li>Monitor jobs in Windows PowerShell</li> <li>Retrieve results for running jobs in Windows PowerShell</li> </ul> <h3>38 - Create and manage scheduled jobs using Windows PowerShell</h3> <ul> <li>Create and run Windows PowerShell scripts as scheduled tasks</li> <li>Define scheduled jobs in Windows PowerShell</li> <li>Create job option and job trigger objects in Windows PowerShell</li> <li>Create and register a scheduled job in Windows PowerShell</li> <li>Retrieve the results from a scheduled job in Windows PowerShell</li> </ul></div>

Nexus Human

Azure PowerShell

Powershell

Microsoft AZ-104

Power Automate

Microsoft AZ-303

Microsoft Power Automate

AZ-040T00 Automating Administration with Powershell

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.</p><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OBJECTIVES</strong></h4>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Build a consistent framework and process to ensure an unbiased candidate experience;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choose job specifications and determine how success will be measured (skills);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify characteristics and qualities that will support the required skills;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review legal and appropriate interviewing etiquette/guidelines, including social media research;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Screen candidates, using resumes and phone interviews; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct successful role-play Behavioral Interviews in class.</li></ul>&nbsp;<h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSES WILL INCLUDE:</h5>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workbooks for future reference and study.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workshop / role play with actual interview scenarios to assist in internalizing data.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Time for individual questions and concerns to aid in personalizing tactics.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behavioral Interviewing</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively <em fr-original-style="" style="box-sizing: border-box;">Improving Customer Service</em> workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Ildiko Oravecz</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">New Mexico International Society for Performance Improvement</span>

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.
In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.
OBJECTIVES
Participants will be able to:
Build a consistent framework and process to ensure an unbiased candidate experience;
Choose job specifications and determine how success will be measured (skills);
Identify characteristics and qualities that will support the required skills;
Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
Review legal and appropriate interviewing etiquette/guidelines, including social media research;
Screen candidates, using resumes and phone interviews; and
Conduct successful role-play Behavioral Interviews in class.
CLASSES WILL INCLUDE:
Workbooks for future reference and study.
Workshop / role play with actual interview scenarios to assist in internalizing data.
Time for individual questions and concerns to aid in personalizing tactics.
Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.
Ildiko OraveczNew Mexico International Society for Performance Improvement

Improving Communications Uk

BEHAVIORAL INTERVIEWING: BUILDING A CONSISTENT FRAMEWORK AND PROCESS

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

Cardiff

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">ONLINE STUDY - In your own time (approx. 6 hours study time) +</span></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></span></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Awarding Body:</strong>&nbsp;Open College Network (OCN) Credit for Learning</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Award Level:</strong>&nbsp;Level 3 (Advanced Level) - Ireland Level 5</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Certified:</strong>&nbsp;Yes (CPD Accreditation)</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Minimum Age:&nbsp;</strong>18 (16 with parental consent)</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry requirements:&nbsp;</strong>None. (English Level 2 desirable)</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Training Locations:</strong>&nbsp;Study online + Classroom</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 0, 0);">OCN Accredited at UK Level 3 (Ireland Level 5)</span><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 1 - Theory:</strong>&nbsp;Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 2 - Skills and Practical Development:</strong><br fr-original-style="" style="box-sizing: border-box;">Safely and competently set up and maintain a Peripheral IV Infusion.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attend a classroom location to complete your practical training.<br fr-original-style="" style="box-sizing: border-box;"></strong></p><div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p></div><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Itinerary:</strong></div><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></div><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 1 - THEORY (ONLINE)</strong><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M1 - Peripheral IV Cannulation - Introduction:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Definitions - understanding terminology relating to PIVC.<br fr-original-style="" style="box-sizing: border-box;">IV Therapy and NMC guidelines.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M2 - Legal &amp; Professional Responsibilities:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Legal Obligations and Accountability. Criminal, Civil and<br fr-original-style="" style="box-sizing: border-box;">Contractual law in Healthcare. Vicarious Liability and your<br fr-original-style="" style="box-sizing: border-box;">Duty of Care.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M3 - Anatomy &amp; Physiology:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Sites appropriate to IV cannulation. Hand vs. arm.<br fr-original-style="" style="box-sizing: border-box;">Advantages and disadvantages of relevant veins.<br fr-original-style="" style="box-sizing: border-box;">An overview of Homeostasis and Fluid Balance.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M4 - Hygiene and Infection Prevention &amp; Control (IPC):</strong></span><br fr-original-style="" style="box-sizing: border-box;">Reducing healthcare-associated infections. Keeping Safe.<br fr-original-style="" style="box-sizing: border-box;">Bloodborne Pathogens and Work Practice Controls.<br fr-original-style="" style="box-sizing: border-box;">Standard Precautions. Waste Disposal. Needle-stick injuries.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M5 - Indications and Advantages:</strong></span><br fr-original-style="" style="box-sizing: border-box;">When to cannulate, infusion types and benefits over<br fr-original-style="" style="box-sizing: border-box;">alternative infusion routes. Continuous and intermittent infusion.<br fr-original-style="" style="box-sizing: border-box;">Prophylactic use before procedures and in unstable patients.<br fr-original-style="" style="box-sizing: border-box;">Contraindications.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M6 - Equipment:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Cannula types, sizes and colour coding. How to select<br fr-original-style="" style="box-sizing: border-box;">appropriate size. Equipment overview for total procedure.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M7 - Vein Choice for Cannulation:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Correct vein selection. Which veins to avoid.<br fr-original-style="" style="box-sizing: border-box;">How to manage an unsuccessful cannulation.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M8 - Procedures:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Full procedure for cannulation including correct documentation.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M8: Guide to Cannulation - revision</strong></span><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M8: Video - Recap with full procedure</strong></span><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M9 - Contraindications:</strong></span><br fr-original-style="" style="box-sizing: border-box;">When inappropriate to cannulate including patients with specific health conditions.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M10 - Complications:</strong></span><br fr-original-style="" style="box-sizing: border-box;">A detailed look at potential complications during and after<br fr-original-style="" style="box-sizing: border-box;">cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED</strong><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">BEFORE JOINING US FOR YOUR PRACTICAL TRAINING</strong><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART 2 (CLASSROOM:</span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong></strong><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1 - Welcome, introductions and overview:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Classroom - registration and introductions.<br fr-original-style="" style="box-sizing: border-box;">Virtual Classroom - audio/visual checks and registration.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">2 - Legal &amp; Professional Responsibilities:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Overview and discussion.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3 - Anatomy - key points (appropriate to PIVC):</strong></span><br fr-original-style="" style="box-sizing: border-box;">Arteries and veins. Selecting an approprate site. Sites to avoid and &ldquo;first choice&rdquo; sites.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">4 - Cannulae - selection and types:</strong></span><br fr-original-style="" style="box-sizing: border-box;">A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">5 - Complications:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Complications of pVAD insertion including examples of<br fr-original-style="" style="box-sizing: border-box;">infiltration, haematoma, extravasation and transfixation.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">6 - VIP Score:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Understanding and using the Visual Infusion Phlebitis score.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">7 - Equipment - overview:</strong></span><br fr-original-style="" style="box-sizing: border-box;">We take a look at all essential equipment required for PIVC.<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">8 - PRACTICAL SESSIONS:</strong><br fr-original-style="" style="box-sizing: border-box;">Multiple practical sessions throughout the session.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">9 - Fluids:</strong></span><br fr-original-style="" style="box-sizing: border-box;">The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann&rsquo;s solution, Colloids (and risks), blood products.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">10 - Infusion Rates:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Calculating infusion rates and drops per minute.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.</em></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)</strong></em></p></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 3 (Advanced Level) - Ireland Level 5
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 3 (Ireland Level 5)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Safely and competently set up and maintain a Peripheral IV Infusion.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M1 - Peripheral IV Cannulation - Introduction:
Definitions - understanding terminology relating to PIVC.
IV Therapy and NMC guidelines.
M2 - Legal & Professional Responsibilities:
Legal Obligations and Accountability. Criminal, Civil and
Contractual law in Healthcare. Vicarious Liability and your
Duty of Care.
M3 - Anatomy & Physiology:
Sites appropriate to IV cannulation. Hand vs. arm.
Advantages and disadvantages of relevant veins.
An overview of Homeostasis and Fluid Balance.
M4 - Hygiene and Infection Prevention & Control (IPC):
Reducing healthcare-associated infections. Keeping Safe.
Bloodborne Pathogens and Work Practice Controls.
Standard Precautions. Waste Disposal. Needle-stick injuries.
M5 - Indications and Advantages:
When to cannulate, infusion types and benefits over
alternative infusion routes. Continuous and intermittent infusion.
Prophylactic use before procedures and in unstable patients.
Contraindications.
M6 - Equipment:
Cannula types, sizes and colour coding. How to select
appropriate size. Equipment overview for total procedure.
M7 - Vein Choice for Cannulation:
Correct vein selection. Which veins to avoid.
How to manage an unsuccessful cannulation.
M8 - Procedures:
Full procedure for cannulation including correct documentation.
M8: Guide to Cannulation - revision
M8: Video - Recap with full procedure
M9 - Contraindications:
When inappropriate to cannulate including patients with specific health conditions.
M10 - Complications:
A detailed look at potential complications during and after
cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM:
1 - Welcome, introductions and overview:
Classroom - registration and introductions.
Virtual Classroom - audio/visual checks and registration.
2 - Legal & Professional Responsibilities:
Overview and discussion.
3 - Anatomy - key points (appropriate to PIVC):
Arteries and veins. Selecting an approprate site. Sites to avoid and “first choice” sites.
4 - Cannulae - selection and types:
A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD.
5 - Complications:
Complications of pVAD insertion including examples of
infiltration, haematoma, extravasation and transfixation.
6 - VIP Score:
Understanding and using the Visual Infusion Phlebitis score.
7 - Equipment - overview:
We take a look at all essential equipment required for PIVC.
8 - PRACTICAL SESSIONS:
Multiple practical sessions throughout the session.
9 - Fluids:
The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann’s solution, Colloids (and risks), blood products.
10 - Infusion Rates:
Calculating infusion rates and drops per minute.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Intravenous Cannulation

Aesthetics

Medicine & Nursing

Venepuncture & Cannulation

Learn how to cannulate ...

    Nationally Recognised Qualification

    OCN Accredited - Level 3 (advanced) - Ireland Level 5

    CPD Accredited - The CPD Certification Service

    Classroom or Virtual Classroom options

    Covers all steps for cannulating in arm or hand

    Practise on artificial arms and fake blood!

    Essential qualification for all IV therapies

    Phlebotomy training desirable but not essential

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Peripheral I.V. Cannulation Course (GPT008)

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">WE WORK HARD TO BE MORE PRODUCTIVE AND AVOID WASTING TIME. THEREFORE, THE MEETINGS WE HAVE SHOULD BE IMPORTANT.</h3><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">In order to make the best use of our time, we need to be efficient.</strong>&nbsp;Our main goal is to increase productivity and avoid wasting time. Therefore, it is important that the meetings we have are meaningful and necessary.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Unlike the story of &ldquo;The Boy Who Cried Wolf,&rdquo; we want our meeting attendees to understand the value of our work.</strong>&nbsp;We show them by setting a good example. Over time, they realize that our meetings are held for important reasons. When attendees know that our meetings are productive, respectful (in terms of length and content relevance), and serve a purpose, they are happy to attend and contribute their best.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This class will help participants organize their ideas and communicate clearly.</strong>&nbsp;As facilitators, you will learn to be concise and communicate with confidence. By running more productive sessions, you will increase satisfaction and open up dialogue with your audience.</p><h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">FORGE AHEAD &ndash; THE REWARDS AWAIT.</h5>&nbsp;<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">THROUGH THE IMPROVING COMMUNICATIONS&nbsp;<em fr-original-style="" style="box-sizing: border-box;">RUNNING EFFECTIVE MEETINGS</em>&nbsp;CLASS, YOU WILL:</strong></h4>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gain new perspective and methods to create better, more productive sessions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Have a clear purpose to keep focus and engage with interest;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Inspire facilitator-audience dialogue, ensuring a genuine exchange of ideas;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Manage distractions and disruptions appropriately, keeping efficiency; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Probe for information, getting the most useful level of detail for improvement.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Running Effective Meetings</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">As a trainer and human resources professional, I truly believe in the value that Dr. Atkins can add to any organization. The seminar he provided was easy to follow and thought provoking. His personable demeanor along with his humble spirit and obvious expertise make his sessions gems that you cannot afford to pass up.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Deirdre Cash, PHR</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Paco Group, NYC</span>

WE WORK HARD TO BE MORE PRODUCTIVE AND AVOID WASTING TIME. THEREFORE, THE MEETINGS WE HAVE SHOULD BE IMPORTANT.
In order to make the best use of our time, we need to be efficient. Our main goal is to increase productivity and avoid wasting time. Therefore, it is important that the meetings we have are meaningful and necessary.
Unlike the story of “The Boy Who Cried Wolf,” we want our meeting attendees to understand the value of our work. We show them by setting a good example. Over time, they realize that our meetings are held for important reasons. When attendees know that our meetings are productive, respectful (in terms of length and content relevance), and serve a purpose, they are happy to attend and contribute their best.
This class will help participants organize their ideas and communicate clearly. As facilitators, you will learn to be concise and communicate with confidence. By running more productive sessions, you will increase satisfaction and open up dialogue with your audience.
FORGE AHEAD – THE REWARDS AWAIT.THROUGH THE IMPROVING COMMUNICATIONS RUNNING EFFECTIVE MEETINGS CLASS, YOU WILL:
Gain new perspective and methods to create better, more productive sessions;
Have a clear purpose to keep focus and engage with interest;
Inspire facilitator-audience dialogue, ensuring a genuine exchange of ideas;
Manage distractions and disruptions appropriately, keeping efficiency; and
Probe for information, getting the most useful level of detail for improvement.
 
Online Format—Running Effective Meetings is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



As a trainer and human resources professional, I truly believe in the value that Dr. Atkins can add to any organization. The seminar he provided was easy to follow and thought provoking. His personable demeanor along with his humble spirit and obvious expertise make his sessions gems that you cannot afford to pass up.
Deirdre Cash, PHRPaco Group, NYC

RUNNING EFFECTIVE MEETINGS

<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">In times of crisis, people are in reaction mode.&nbsp;</h4><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They work more from &ldquo;fight vs. flight&rdquo; than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.</h4><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4ME, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices); and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.</strong></li></ul><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6>

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.
In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.
Attendees will be able to:
Focus on others to project a UB4ME, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices); and
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.
Register for this class and you will be sent ONLINE login instructions prior to the class date.

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-workplace-professionalism-harassment-learning-program/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Harassment doesn&rsquo;t have to be of a sexual nature &ndash; it can include offensive remarks about a person&rsquo;s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Topics:</u></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Harassment Laws: The definition of sexual harassment and quid pro quo.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments).</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Creating a happy work environment free from hostility and discomfort.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Reporting: What to do when employees witness or experience harassment.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Responding: How managers can identify and respond to prohibited conduct.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Attendees will be able to:</u></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify the signs of Harassment and take steps to prevent it,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur,</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Involve the correct individuals in being made aware of the occurrence, and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Respond appropriately to the situation after it occurs.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This workshop is offered in two versions &ndash; management-only and staff-only.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Workplace Professionalism</strong> is a 4-hour interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">It was an extreme pleasure to have you as part of the&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Communication Enhancement Training Program</em>. Your presentation was excellent and well received by the staff.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Courtney C. Crouch, Jr., President</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Selected Funeral and Life Insurance Company</span>

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM.
Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment.
This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort.
Topics:
Harassment Laws: The definition of sexual harassment and quid pro quo.
Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments).
Creating a happy work environment free from hostility and discomfort.
Reporting: What to do when employees witness or experience harassment.
Responding: How managers can identify and respond to prohibited conduct.
Attendees will be able to:
Identify the signs of Harassment and take steps to prevent it,
Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur,
Involve the correct individuals in being made aware of the occurrence, and
Respond appropriately to the situation after it occurs.
This workshop is offered in two versions – management-only and staff-only.
 
Online Format—Workplace Professionalism is a 4-hour interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff.
Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company

WORKPLACE PROFESSIONALISM (HARASSMENT LEARNING PROGRAM)

Hudson

5 day live online class
Total duration: 15 hours
Classes run once a month from 18:30-21:30 GMT (13:30-14:30 EST) over a 5 day period

IASSC Lean Six Sigma Green Belt (Exam Included) – 5 Day Evening Live Online Class

General admission

8 day live online class
Total duration: 24 hours
Classes run once a month from 18:30-21:30 GMT (13:30-14:30 EST) over an 8 day period

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