Name: Advanced Acrylic Nail Course for Nail Technicians - CPD Certified
Price: 279 GBP
Availability: InStock

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Expertise in Conveyancing </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Expertise in Conveyancing </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Expertise in Conveyancing</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Expertise in Conveyancing bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Expertise in Conveyancing </strong>course provides complete 360-degree training on Expertise in Conveyancing. You'll get not one, not two, not three, but <strong>twenty-five </strong>Expertise in Conveyancing courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Expertise in Conveyancing courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Expertise in Conveyancing Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Conveyancing Diploma</li><li>Course 02: Property Law</li><li>Course 03: Property Management</li><li>Course 04: Land Management Course</li><li>Course 05: Land Surveying</li><li>Course 06: Residential Property Sales</li><li>Course 07: Property Negotiator, Real Estate and Property Management Diploma</li><li>Course 08: Understanding Wills and UK Probate Laws</li><li>Course 09: Document Control</li><li>Course 10: Real Estate Certificate</li><li>Course 11: Mortgage Adviser Course</li><li>Course 12: Contract Management Certification</li><li>Course 13: Commercial Law</li><li>Course 14: Know Your Customer (KYC)</li><li>Course 15: Negotiation Skills</li><li>Course 16: Financial Analysis Methods</li><li>Course 17: Property Marketing Course</li><li>Course 18: Construction Cost Estimation Diploma</li><li>Course 19: Tax Accounting</li><li>Course 20: Understanding Insurance Principles in the UK</li><li>Course 21: Stakeholder Management</li><li>Course 22: Social Housing and Tenant Management</li><li>Course 23: Construction Industry Scheme (CIS)</li><li>Course 24: Customer Service Management: Recovering Difficult Customers</li><li>Course 25: Business English and Communication Skills</li></ul> <p>The <strong>Expertise in Conveyancing </strong>course has been prepared by focusing largely on Expertise in Conveyancing career readiness. It has been designed by our Expertise in Conveyancing specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Expertise in Conveyancing Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Expertise in Conveyancing bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Expertise in Conveyancing Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Expertise in Conveyancing Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Expertise in Conveyancing course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Expertise in Conveyancing </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Expertise in Conveyancing lessons</li><li>One to one assistance from Expertise in Conveyancingprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Expertise in Conveyancingcourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Expertise in Conveyancing courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Expertise in Conveyancing certificate and transcript on the next working day</li><li>Easily learn the Expertise in Conveyancing skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Expertise in Conveyancing </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Expertise in Conveyancing</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Expertise in Conveyancing </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Expertise in Conveyancing</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Expertise in Conveyancing </strong>career because this course includes various courses as a bonus. This Expertise in Conveyancing is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Expertise in Conveyancing career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Studyhub UK

Finance Cert & Exam Prep

Legal Practice Course (LPC)

Licensed Conveyancer

Professional Skills Course (PSC)

Trainers Course

Conveyancing

Expertise in Conveyancing - CPD Certified

General Admission

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Ecommerce Advanced Diploma </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Ecommerce Advanced Diploma </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Ecommerce Advanced Diploma</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Ecommerce Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Ecommerce Advanced Diploma </strong>course provides complete 360-degree training on Ecommerce Advanced Diploma. You'll get not one, not two, not three, but <strong>twenty-five </strong>Ecommerce Advanced Diploma courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Ecommerce Advanced Diploma courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Ecommerce Advanced Diploma Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Ecommerce Management, Branding &amp; Marketing</li><li>Course 02: Ecommerce Sales with Ebay</li><li>Course 03: E-Commerce: Complete Guide to Income Mastery</li><li>Course 04: Build an Amazon Affiliate E-Commerce Store from Scratch</li><li>Course 05: Retail Management</li><li>Course 06: Learn to Drive Traffic into Sales through Digital Marketing</li><li>Course 07: Customer Relationship Management</li><li>Course 08: Data Analysis &amp; Forecasting</li><li>Course 09: Make a Wordpress WooCommerce Amazon Affiliate Store</li><li>Course 10: Social Media Marketing Course</li><li>Course 11: SEO - Search Engine Optimisation</li><li>Course 12: Advanced Diploma in User Experience UI/UX Design</li><li>Course 13: Fundamentals of Warehousing and Storage: Optimising Inventory Control</li><li>Course 14: Network Security and Risk Management</li><li>Course 15: GDPR, Data Protection and Cyber Security Course</li><li>Course 16: Logistic Management</li><li>Course 17: Supply Chain Management</li><li>Course 18: Digital Product Management</li><li>Course 19: Email Marketing Course</li><li>Course 20: Content Marketing Certification Course</li><li>Course 21: Project Management</li><li>Course 22: Telephone Customer Service Training</li><li>Course 23: Make Business Plans: Forecasting and Budgeting</li><li>Course 24: Professional Crisis Management Certificate</li><li>Course 25: Increase Your Sales Through a Profitable Pricing Strategy</li></ul> <p>The <strong>Ecommerce Advanced Diploma </strong>course has been prepared by focusing largely on Ecommerce Advanced Diploma career readiness. It has been designed by our Ecommerce Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Ecommerce Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Ecommerce Advanced Diploma bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Ecommerce Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Ecommerce Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Ecommerce Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Ecommerce Advanced Diploma </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Ecommerce Advanced Diploma lessons</li><li>One to one assistance from Ecommerce Advanced Diplomaprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Ecommerce Advanced Diplomacourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Ecommerce Advanced Diploma courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Ecommerce Advanced Diploma certificate and transcript on the next working day</li><li>Easily learn the Ecommerce Advanced Diploma skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Ecommerce Advanced Diploma </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Ecommerce Advanced Diploma</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Ecommerce Advanced Diploma </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Ecommerce Advanced Diploma</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Ecommerce Advanced Diploma </strong>career because this course includes various courses as a bonus. This Ecommerce Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Ecommerce Advanced Diploma career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Online Course Marketing

Online Course Creation

European Computer Driving Licence (ECDL)

Electronic Commerce

Diploma in Management Studies (DMS)

E-Commerce

Ecommerce Manager Advanced Diploma - CPD Certified

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Excellence in Manufacturing Practices </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Excellence in Manufacturing Practices </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Excellence in Manufacturing Practices</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Excellence in Manufacturing Practices bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Excellence in Manufacturing Practices </strong>course provides complete 360-degree training on Excellence in Manufacturing Practices. You'll get not one, not two, not three, but <strong>twenty-five </strong>Excellence in Manufacturing Practices courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Excellence in Manufacturing Practices courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Excellence in Manufacturing Practices Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Modern Manufacturing</li><li>Course 02: Good Manufacturing Practices (GMP) Certification</li><li>Course 03: Process Mapping: Toolkit</li><li>Course 04: Quality Assurance (QA) Manager Diploma</li><li>Course 05: Warehouse Safety</li><li>Course 06: Warehouse Management</li><li>Course 07: Logistic Management</li><li>Course 08: Supply Chain Management</li><li>Course 09: Purchasing &amp; Procurement</li><li>Course 10: SAP Controlling (CO) - Product Costing S4HANA</li><li>Course 11: Operations Management</li><li>Course 12: Quality Management</li><li>Course 13: Compliance Officer</li><li>Course 14: Import/Export (International Trade) Management &amp; Processing</li><li>Course 15: Business Law</li><li>Course 16: Commercial Law</li><li>Course 17: Product Management</li><li>Course 18: Visual Merchandising</li><li>Course 19: Retail Management</li><li>Course 20: Retail Customer Service &amp; Effective Customer Targeting</li><li>Course 21: Workplace Productivity Training</li><li>Course 22: Business Finance</li><li>Course 23: Project Management</li><li>Course 24: Organisation &amp; People Management</li><li>Course 25: Manual Handling Training</li></ul> <p>The <strong>Excellence in Manufacturing Practices </strong>course has been prepared by focusing largely on Excellence in Manufacturing Practices career readiness. It has been designed by our Excellence in Manufacturing Practices specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Excellence in Manufacturing Practices Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Excellence in Manufacturing Practices bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Excellence in Manufacturing Practices Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Excellence in Manufacturing Practices Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Excellence in Manufacturing Practices course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Excellence in Manufacturing Practices </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Excellence in Manufacturing Practices lessons</li><li>One to one assistance from Excellence in Manufacturing Practicesprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Excellence in Manufacturing Practicescourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Excellence in Manufacturing Practices courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Excellence in Manufacturing Practices certificate and transcript on the next working day</li><li>Easily learn the Excellence in Manufacturing Practices skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Excellence in Manufacturing Practices </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Excellence in Manufacturing Practices</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Excellence in Manufacturing Practices </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Excellence in Manufacturing Practices</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Excellence in Manufacturing Practices </strong>career because this course includes various courses as a bonus. This Excellence in Manufacturing Practices is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Excellence in Manufacturing Practices career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Certified Manager of Quality

Excellence in Manufacturing Practices - CPD Certified

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Office Clerk / Coordinator Diploma </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Office Clerk / Coordinator Diploma </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Office Clerk / Coordinator Diploma</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Office Clerk / Coordinator Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Office Clerk / Coordinator Diploma </strong>course provides complete 360-degree training on Office Clerk / Coordinator Diploma. You'll get not one, not two, not three, but <strong>twenty-five </strong>Office Clerk / Coordinator Diploma courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Office Clerk / Coordinator Diploma courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Office Clerk / Coordinator Diploma Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Office Skills and Administration</li><li>Course 02: Secretary &amp; PA Diploma</li><li>Course 03: Administration : Office Administration</li><li>Course 04: Receptionist Diploma</li><li>Course 05: Document Control and Workflow Management</li><li>Course 06: Diary Management</li><li>Course 07: Touch Typing Complete Training Diploma</li><li>Course 08: Microsoft Excel Complete Course 2019</li><li>Course 09: Microsoft PowerPoint for Beginners</li><li>Course 10: Microsoft Teams</li><li>Course 11: Learn Microsoft Word, PowerPoint &amp; Outlook In 90 Minutes!</li><li>Course 12: Data Analysis, Automating and Visualisation in Excel</li><li>Course 13: Business Administration and Financial Management</li><li>Course 14: Business Management and Finance Course</li><li>Course 15: Effective Communication Skills Diploma</li><li>Course 16: Assertiveness Skills</li><li>Course 17: Time Management</li><li>Course 18: Public Speaking: Presentations like a Boss</li><li>Course 19: Email Writing Training</li><li>Course 20: Customer Service Management: Recovering Difficult Customers</li><li>Course 21: Transcription Skills</li><li>Course 22: Business Networking Skills</li><li>Course 23: Minute Taking Executive Training</li><li>Course 24: Workplace Confidentiality</li><li>Course 25: Workplace Stress Management</li></ul> <p>The <strong>Office Clerk / Coordinator Diploma </strong>course has been prepared by focusing largely on Office Clerk / Coordinator Diploma career readiness. It has been designed by our Office Clerk / Coordinator Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Office Clerk / Coordinator Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Office Clerk / Coordinator Diploma bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Office Clerk / Coordinator Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Office Clerk / Coordinator Diploma Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Office Clerk / Coordinator Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Office Clerk / Coordinator Diploma </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Office Clerk / Coordinator Diploma lessons</li><li>One to one assistance from Office Clerk / Coordinator Diplomaprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Office Clerk / Coordinator Diplomacourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Office Clerk / Coordinator Diploma courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Office Clerk / Coordinator Diploma certificate and transcript on the next working day</li><li>Easily learn the Office Clerk / Coordinator Diploma skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Office Clerk / Coordinator Diploma </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Office Clerk / Coordinator Diploma</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Office Clerk / Coordinator Diploma </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Office Clerk / Coordinator Diploma</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Office Clerk / Coordinator Diploma </strong>career because this course includes various courses as a bonus. This Office Clerk / Coordinator Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Office Clerk / Coordinator Diploma career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Office Skills & Productivity

Office Skills

Diploma for School Business Leaders (DSBM)

Office Administration

Diploma in Professional Studies (DPS)

Office Clerk / Coordinator Diploma - CPD Accredited

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Business Marketing Advanced Diploma </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Business Marketing Advanced Diploma </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Business Marketing Advanced Diploma</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Business Marketing Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Business Marketing Advanced Diploma </strong>course provides complete 360-degree training on Business Marketing Advanced Diploma. You'll get not one, not two, not three, but <strong>twenty-five </strong>Business Marketing Advanced Diploma courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Business Marketing Advanced Diploma courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Business Marketing Advanced Diploma Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Marketing Strategies for Business</li><li>Course 02: Professional Digital Marketing Diploma</li><li>Course 03: Principles of Marketing - Online Course</li><li>Course 04: Diploma in Sales and Strategic Marketing Certificate</li><li>Course 05: Learn to Drive Traffic into Sales through Digital Marketing</li><li>Course 06: SEO - Search Engine Optimisation</li><li>Course 07: Advanced Training on SEO &amp; SMM Strategies</li><li>Course 08: Google Ads Training</li><li>Course 09: Unlocking the Power of Google Adwords for Digital Marketing</li><li>Course 10: Facebook Marketing</li><li>Course 11: Instagram Marketing</li><li>Course 12: Social Media Marketing Course</li><li>Course 13: Sales and Marketing: Email Marketing</li><li>Course 14: Content Marketing Certification Course</li><li>Course 15: Complete Online Marketing &amp; Advertising Course</li><li>Course 16: Digital Marketing Business Tips</li><li>Course 17: Linkedin Marketing</li><li>Course 18: Affiliate Marketing</li><li>Course 19: Brand Branding</li><li>Course 20: Increase Your Sales Through a Profitable Pricing Strategy</li><li>Course 21: Telemarketing</li><li>Course 22: B2B Sales &amp; Marketing Strategies: Winning in Business-to-Business Sales</li><li>Course 23: Retail Customer Service &amp; Effective Customer Targeting</li><li>Course 24: E-Commerce: Complete Guide to Income Mastery</li><li>Course 25: Strategic Planning and Analysis for Marketing</li></ul> <p>The <strong>Business Marketing Advanced Diploma </strong>course has been prepared by focusing largely on Business Marketing Advanced Diploma career readiness. It has been designed by our Business Marketing Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Business Marketing Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Business Marketing Advanced Diploma bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Business Marketing Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Business Marketing Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Business Marketing Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Business Marketing Advanced Diploma </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Business Marketing Advanced Diploma lessons</li><li>One to one assistance from Business Marketing Advanced Diplomaprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Business Marketing Advanced Diplomacourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Business Marketing Advanced Diploma courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Business Marketing Advanced Diploma certificate and transcript on the next working day</li><li>Easily learn the Business Marketing Advanced Diploma skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Business Marketing Advanced Diploma </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Business Marketing Advanced Diploma</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Business Marketing Advanced Diploma </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Business Marketing Advanced Diploma</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Business Marketing Advanced Diploma </strong>career because this course includes various courses as a bonus. This Business Marketing Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Business Marketing Advanced Diploma career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Master of Business Management (MBM)

Master of Business Law (MBL)

Business & Marketing

Business Marketing Advanced Diploma - CPD Certified

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Field Service Engineer Diploma </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Field Service Engineer Diploma </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Field Service Engineer Diploma</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Field Service Engineer Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Field Service Engineer Diploma </strong>course provides complete 360-degree training on Field Service Engineer Diploma. You'll get not one, not two, not three, but <strong>twenty-five </strong>Field Service Engineer Diploma courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Field Service Engineer Diploma courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Field Service Engineer Diploma Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Electronic Device Maintenance and Troubleshooting Course</li><li>Course 02: Mechanical Engineering</li><li>Course 03: Data Center Training Essentials: Mechanical &amp; Cooling</li><li>Course 04: Domestic / Home Appliance Repair Technician Training</li><li>Course 05: Basic Automotive Engineering: Onboard Diagnostics</li><li>Course 06: Engine Lubrication Systems Online Course</li><li>Course 07: Diploma in Carpentry Course</li><li>Course 08: Woodwork Training: Mastering the Art of Wood Crafting</li><li>Course 09: Home Decoration and Refurbishment</li><li>Course 10: Certificate in Work At Height Training</li><li>Course 11: Complete Customer Service and Communication Skills</li><li>Course 12: Material Management</li><li>Course 13: COSHH Training</li><li>Course 14: Cleaning Course</li><li>Course 15: Plumbing</li><li>Course 16: Welding</li><li>Course 17: PAT Training</li><li>Course 18: Working in Confined Spaces</li><li>Course 19: First Aid at Work</li><li>Course 20: Health and Safety at Work: RIDDOR Awareness Online Course</li><li>Course 21: Ladder Safety Training</li><li>Course 22: Personal Hygiene</li><li>Course 23: Domestic Electrician</li><li>Course 24: PUWER</li><li>Course 25: Manual Handling Training</li></ul> <p>The <strong>Field Service Engineer Diploma </strong>course has been prepared by focusing largely on Field Service Engineer Diploma career readiness. It has been designed by our Field Service Engineer Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Field Service Engineer Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Field Service Engineer Diploma bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Field Service Engineer Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Field Service Engineer Diploma Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Field Service Engineer Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Field Service Engineer Diploma </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Field Service Engineer Diploma lessons</li><li>One to one assistance from Field Service Engineer Diploma professionals if you need it</li><li>Innovative exams to test your knowledge after the Field Service Engineer Diploma course</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Field Service Engineer Diploma courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Field Service Engineer Diploma certificate and transcript on the next working day</li><li>Easily learn the Field Service Engineer Diploma skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Field Service Engineer Diploma </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Field Service Engineer Diploma</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Field Service Engineer Diploma </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Field Service Engineer Diploma</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Field Service Engineer Diploma </strong>career because this course includes various courses as a bonus. This Field Service Engineer Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Field Service Engineer Diploma career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Certificate in Further Education & Training (Cert Ed)

Service Design Courses (SDC)

Diploma in Education & Training (DET)

Further Education (FE)

Field Service Engineer Diploma - CPD Accredited

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Emotional Intelligence Advanced Diploma </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Emotional Intelligence Advanced Diploma </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Emotional Intelligence Advanced Diploma</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Emotional Intelligence Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Emotional Intelligence Advanced Diploma </strong>course provides complete 360-degree training on Emotional Intelligence Advanced Diploma. You'll get not one, not two, not three, but <strong>twenty-five </strong>Emotional Intelligence Advanced Diploma courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Emotional Intelligence Advanced Diploma courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Emotional Intelligence Advanced Diploma Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Emotional Intelligence and Human Behaviour</li><li>Course 02: Emotional Intelligence and Social Management Diploma</li><li>Course 03: Emotional Intelligence: Become EQ Counsellor</li><li>Course 04: Leadership, Personal Development and Networking</li><li>Course 05: Resilience Training: Developing Mental Resilience</li><li>Course 06: Self Esteem</li><li>Course 07: Workplace Stress Management</li><li>Course 08: Mindfulness and Self Control</li><li>Course 09: Relationship Counselling Course</li><li>Course 10: Spiritual Life Coaching Diploma</li><li>Course 11: Conflict Resolution</li><li>Course 12: Effective Communication Skills Diploma</li><li>Course 13: Decision Making and Critical Thinking Online Course</li><li>Course 14: Customer Service &amp; Environment</li><li>Course 15: Project Management for Managers</li><li>Course 16: Professional Development for Educators Course</li><li>Course 17: Fundamentals of Entrepreneurship</li><li>Course 18: Leading and Managing Remote Team</li><li>Course 19: Influencing and Negotiation Skills</li><li>Course 20: Equality, Diversity and Discrimination</li><li>Course 21: Time Management</li><li>Course 22: Team Building Masterclass</li><li>Course 23: Change Management</li><li>Course 24: Cross-Cultural Awareness Training Diploma Certificate</li><li>Course 25: Public Speaking: Presentations like a Boss</li></ul> <p>The <strong>Emotional Intelligence Advanced Diploma </strong>course has been prepared by focusing largely on Emotional Intelligence Advanced Diploma career readiness. It has been designed by our Emotional Intelligence Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Emotional Intelligence Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Emotional Intelligence Advanced Diploma bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Emotional Intelligence Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Emotional Intelligence Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Emotional Intelligence Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Emotional Intelligence Advanced Diploma </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Emotional Intelligence Advanced Diploma lessons</li><li>One to one assistance from Emotional Intelligence Advanced Diplomaprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Emotional Intelligence Advanced Diplomacourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Emotional Intelligence Advanced Diploma courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Emotional Intelligence Advanced Diploma certificate and transcript on the next working day</li><li>Easily learn the Emotional Intelligence Advanced Diploma skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Emotional Intelligence Advanced Diploma </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Emotional Intelligence Advanced Diploma</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Emotional Intelligence Advanced Diploma </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Emotional Intelligence Advanced Diploma</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Emotional Intelligence Advanced Diploma </strong>career because this course includes various courses as a bonus. This Emotional Intelligence Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Emotional Intelligence Advanced Diploma career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Emotional Wellbeing

Emotional Intelligence (EQ)

Master Your Emotions

Emotional Intelligence Advanced Diploma - CPD Certified

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Executive Secretary Diploma </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Executive Secretary Diploma </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Executive Secretary Diploma</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Executive Secretary Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Executive Secretary Diploma </strong>course provides complete 360-degree training on Executive Secretary Diploma. You'll get not one, not two, not three, but <strong>twenty-five </strong>Executive Secretary Diploma courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Executive Secretary Diploma courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Executive Secretary Diploma Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Secretary &amp; PA Diploma</li><li>Course 02: Office Skills and Administration</li><li>Course 03: Administration : Office Administration</li><li>Course 04: Receptionist Diploma</li><li>Course 05: Professional Certificate in Front Office</li><li>Course 06: Document Control and Workflow Management</li><li>Course 07: Diary Management</li><li>Course 08: Touch Typing Complete Training Diploma</li><li>Course 09: Microsoft Excel Complete Course 2019</li><li>Course 10: Microsoft PowerPoint for Beginners</li><li>Course 11: Microsoft Teams</li><li>Course 12: Learn Microsoft Word, PowerPoint &amp; Outlook In 90 Minutes!</li><li>Course 13: Data Analysis, Automating and Visualisation in Excel</li><li>Course 14: Business Administration and Financial Management</li><li>Course 15: Business Management and Finance Course</li><li>Course 16: Professional Skills for Hotel Management Training</li><li>Course 17: School Receptionist</li><li>Course 18: Effective Communication Skills Diploma</li><li>Course 19: Assertiveness Skills</li><li>Course 20: Time Management</li><li>Course 21: Public Speaking: Presentations like a Boss</li><li>Course 22: Email Writing Training</li><li>Course 23: Customer Service Management: Recovering Difficult Customers</li><li>Course 24: Transcription Skills</li><li>Course 25: Business Networking Skills</li></ul> <p>The <strong>Executive Secretary Diploma </strong>course has been prepared by focusing largely on Executive Secretary Diploma career readiness. It has been designed by our Executive Secretary Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Executive Secretary Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Executive Secretary Diploma bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Executive Secretary Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Executive Secretary Diploma Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Executive Secretary Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Executive Secretary Diploma </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Executive Secretary Diploma lessons</li><li>One to one assistance from Executive Secretary Diplomaprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Executive Secretary Diplomacourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Executive Secretary Diploma courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Executive Secretary Diploma certificate and transcript on the next working day</li><li>Easily learn the Executive Secretary Diploma skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Executive Secretary Diploma </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Executive Secretary Diploma</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Executive Secretary Diploma </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Executive Secretary Diploma</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Executive Secretary Diploma </strong>career because this course includes various courses as a bonus. This Executive Secretary Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Executive Secretary Diploma career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Secretarial & PA

Secretarial & Shorthand

Executive Secretary Diploma - CPD Accredited

<p><strong>24 Hour Flash Deal **25-in-1 Tourism and Hospitality Management Mega Bundle**</strong><br /><br /><strong> Tourism and Hospitality Management Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong><br /><br />Take the initial steps toward a successful long-term career by studying the <strong>Tourism and Hospitality Management</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Tourism and Hospitality Management bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /><br />This <strong>Tourism and Hospitality Management</strong> course provides complete 360-degree training on Tourism and Hospitality Management. You'll get not one, not two, not three, but <strong>twenty-five</strong> Tourism and Hospitality Management courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Tourism and Hospitality Management courses are yours for as long as you want them once you enrol in this course<br /><br /><strong>This Tourism and Hospitality Management Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Travel and Tourism</li><li>Course 02: Hotel Concierge Certification</li><li>Course 03: Event Planning and Management</li><li>Course 04: Hospitality Management</li><li>Course 05: Catering Management</li><li>Course 06: Quality Assurance Manager</li><li>Course 07: Food and Beverage Manager</li><li>Course 08: Catering &amp; Cooking Basics: From Kitchen Novice to Culinary Pro</li><li>Course 09: Mastering Plant-Based Cooking Techniques</li><li>Course 10: Indian Cooking Mastery</li><li>Course 11: Food Preparation Mastery</li><li>Course 12: Restaurant Management</li><li>Course 13: Hotel Revenue Management</li><li>Course 14: Customer Service &amp; Environment</li><li>Course 15: Sales Skills</li><li>Course 16: PR : Public Relation and Management Training</li><li>Course 17: Customer Relationship Management (CRM)</li><li>Course 18: Digital Marketing for Beginners to Advanced</li><li>Course 19: Basic Social Media Marketing</li><li>Course 20: Hospitality Compliance Management Course</li><li>Course 21: Effective Communication Skills Diploma</li><li>Course 22: Ecotourism Practices Around the World</li><li>Course 23: Professional Crisis Management Certificate</li><li>Course 24: Cross-Cultural Awareness Training</li><li>Course 25: Social Events Planning Diploma</li></ul><p><strong>In this exclusive Tourism and Hospitality Management bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Tourism and Hospitality Management lessons</li><li>One to one assistance from Tourism and Hospitality Management professionals if you need it</li><li>Innovative exams to test your knowledge after the Tourism and Hospitality Management course</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Tourism and Hospitality Management courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Tourism and Hospitality Management certificate and transcript on the next working day</li><li>Easily learn the Tourism and Hospitality Management skills and knowledge you want from the comfort of your home</li></ul> <p>The <strong>Tourism and Hospitality Management</strong> course has been prepared by focusing largely on Tourism and Hospitality Management career readiness. It has been designed by our Tourism and Hospitality Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.<br /><br />The <strong>Tourism and Hospitality Management</strong> Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Tourism and Hospitality Management bundle course has been created with <strong>25</strong> premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.<br /><br />This <strong>Tourism and Hospitality Management</strong> Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Tourism and Hospitality Management Elementary modules, allowing our students to grasp each lesson quickly.<br /><br />The <strong>Tourism and Hospitality Management</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Tourism and Hospitality Management </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Tourism and Hospitality Management</li></ul><p>After completing this course you can progress towards-</p><ul><li>Level 4 Diploma in Hospitality and Tourism Management (RQF)</li><li>Level 3 Diploma in Hospitality and Tourism Management (VRQ)</li><li>Level 5 Diploma in Hospitality and Tourism Management (RQF)</li></ul><p><strong>Please Note:</strong> Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Tourism and Hospitality Management </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Tourism and Hospitality Management</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Tourism and Hospitality Management </strong>career because this course includes various courses as a bonus. This Tourism and Hospitality Management is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Tourism and Hospitality Management career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Tourism Management

Hospitality & Catering

International Tourism

Hospitality Management

Hotel Management

Hospitality & Tourism

Level 5 Diploma in Tourism and Hospitality Management - CPD Certified

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Advanced Acrylic Nail Course for Nail Technicians </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Advanced Acrylic Nail Course for Nail Technicians </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Advanced Acrylic Nail Course for Nail Technicians</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Advanced Acrylic Nail Course for Nail Technicians bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Advanced Acrylic Nail Course for Nail Technicians </strong>course provides complete 360-degree training on Advanced Acrylic Nail Course for Nail Technicians. You'll get not one, not two, not three, but <strong>twenty-five </strong>Advanced Acrylic Nail Course for Nail Technicians courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Advanced Acrylic Nail Course for Nail Technicians courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Advanced Acrylic Nail Course for Nail Technicians Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Acrylic Nailing</li><li>Course 02: Nail Technician</li><li>Course 03: Gel Manicure and Nail Technician Diploma</li><li>Course 04: Professional Lash Lifting, Lash Tinting and Safety Training</li><li>Course 05: Waxing and Hair Removal</li><li>Course 06: Cosmetology Course</li><li>Course 07: Skincare and Disease Awareness: Promoting Skin Health</li><li>Course 08: Creating Organic Cosmetics: Formulation and Production</li><li>Course 09: Soap Making and Aromatherapy</li><li>Course 10: Beauty Salon Management</li><li>Course 11: Beauty Therapy Certification</li><li>Course 12: Beauty Therapy and Professional Makeup Artist Training</li><li>Course 13: Make-Up Artistry: Mastering the Art of Makeup Application</li><li>Course 14: Makeup Artist and Artistry Skin Nutrition Training</li><li>Course 15: ANTI-AGEING &amp; BLEMISH Care Mastery</li><li>Course 16: Acne Treatments and Beauty Care</li><li>Course 17: Deep Tissue Massage and Myofascial Release</li><li>Course 18: Lomi Lomi Massage Online Training Course</li><li>Course 19: Indian Bridal Makeup</li><li>Course 20: Bridal Hair Styling</li><li>Course 21: Bridal Makeup Certification Online</li><li>Course 22: Make-Up Artistry and Barbering Skill Development</li><li>Course 23: Personal Hygiene</li><li>Course 24: Makeup Artist</li><li>Course 25: Customer Service &amp; Environment</li></ul> <p>The <strong>Advanced Acrylic Nail Course for Nail Technicians </strong>course has been prepared by focusing largely on Advanced Acrylic Nail Course for Nail Technicians career readiness. It has been designed by our Advanced Acrylic Nail Course for Nail Technicians specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Advanced Acrylic Nail Course for Nail Technicians Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Advanced Acrylic Nail Course for Nail Technicians bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Advanced Acrylic Nail Course for Nail Technicians Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Advanced Acrylic Nail Course for Nail Technicians Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Advanced Acrylic Nail Course for Nail Technicians course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Advanced Acrylic Nail Course for Nail Technicians </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Advanced Acrylic Nail Course for Nail Technicians lessons</li><li>One to one assistance from Advanced Acrylic Nail Course for Nail Techniciansprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Advanced Acrylic Nail Course for Nail Technicianscourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Advanced Acrylic Nail Course for Nail Technicians courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Advanced Acrylic Nail Course for Nail Technicians certificate and transcript on the next working day</li><li>Easily learn the Advanced Acrylic Nail Course for Nail Technicians skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Advanced Acrylic Nail Course for Nail Technicians </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Advanced Acrylic Nail Course for Nail Technicians</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Advanced Acrylic Nail Course for Nail Technicians </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Advanced Acrylic Nail Course for Nail Technicians</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Advanced Acrylic Nail Course for Nail Technicians </strong>career because this course includes various courses as a bonus. This Advanced Acrylic Nail Course for Nail Technicians is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Advanced Acrylic Nail Course for Nail Technicians career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Nail Extension

Acrylic Nail

Nail Technician

Gel Nail Technician

Advanced Acrylic Nail Course for Nail Technicians - CPD Certified

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.</p><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OBJECTIVES</strong></h4>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Build a consistent framework and process to ensure an unbiased candidate experience;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choose job specifications and determine how success will be measured (skills);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify characteristics and qualities that will support the required skills;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review legal and appropriate interviewing etiquette/guidelines, including social media research;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Screen candidates, using resumes and phone interviews; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct successful role-play Behavioral Interviews in class.</li></ul>&nbsp;<h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSES WILL INCLUDE:</h5>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workbooks for future reference and study.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workshop / role play with actual interview scenarios to assist in internalizing data.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Time for individual questions and concerns to aid in personalizing tactics.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behavioral Interviewing</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively <em fr-original-style="" style="box-sizing: border-box;">Improving Customer Service</em> workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Ildiko Oravecz</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">New Mexico International Society for Performance Improvement</span>

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.
In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.
OBJECTIVES
Participants will be able to:
Build a consistent framework and process to ensure an unbiased candidate experience;
Choose job specifications and determine how success will be measured (skills);
Identify characteristics and qualities that will support the required skills;
Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
Review legal and appropriate interviewing etiquette/guidelines, including social media research;
Screen candidates, using resumes and phone interviews; and
Conduct successful role-play Behavioral Interviews in class.
CLASSES WILL INCLUDE:
Workbooks for future reference and study.
Workshop / role play with actual interview scenarios to assist in internalizing data.
Time for individual questions and concerns to aid in personalizing tactics.
Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.
Ildiko OraveczNew Mexico International Society for Performance Improvement

Improving Communications Uk

BEHAVIORAL INTERVIEWING: BUILDING A CONSISTENT FRAMEWORK AND PROCESS

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

IMPROVING CUSTOMER SERVICE

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations.</p><p></p><p></p><p>This course will teach you to use Microsoft Power Platform solutions to simplify, automate, and empower business processes for organizations in the role of a Functional Consultant. A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations. This course may contain a 1-day Applied Workshop. This workshop will allow you to practice your Functional Consultant skills by creating an end-to-end solution to solve a problem for a fictitious company. The solution will include a Microsoft Dataverse database, Power Apps canvas app, and Power Automate flows.</p><p></p>Prerequisites<p></p><p></p><ul> <li>Experience as an IT professional or student</li> <li>Working knowledge of Microsoft Power Platform and its key components</li> <li>Knowledge of Microsoft Dataverse (or general data modeling) and security concepts</li></ul><p></p><p></p></div><div id="course-pills-2"><h3>1 - Describe the business value of the Microsoft Power Platform</h3> <ul> <li>Explore Microsoft Power Platform</li> <li>Describe the business value of the Power Platform</li> <li>Explore connectors and Microsoft Dataverse</li> <li>Describe how Power Platform works with Microsoft 365 apps and services</li> <li>Explore how Power Platform works with Microsoft Teams</li> <li>Describe how Power Platform works  with Microsoft Dynamics 365 apps</li> <li>Describe how Power Platform solutions consume Microsoft Azure services </li> <li>Explore how Microsoft Power Platform apps work together </li> <li>Use Artificial Intelligence to increase productivity</li> </ul> <h3>2 - Core components of Power Pages</h3> <ul> <li>Get started with Power Pages</li> <li>Core tools and components of Power Pages</li> <li>Overview of Power Pages security</li> <li>Overview of Power Pages extensibility</li> </ul> <h3>3 - Explore Power Pages templates</h3> <ul> <li>Site design templates</li> <li>Scenario-based templates</li> <li>Dynamics 365 Power Pages site templates</li> </ul> <h3>4 - Explore Power Pages design studio</h3> <ul> <li>Work with pages</li> <li>Page components</li> <li>Site styling and templates</li> </ul> <h3>5 - Explore Power Pages design studio data and security features</h3> <ul> <li>Data workspace in Power Pages design studio</li> <li>Power Pages security features</li> </ul> <h3>6 - Introduction to Power Pages administration</h3> <ul> <li>Power Pages administrative tools</li> <li>Set up workspace in Power Pages design studio</li> </ul> <h3>7 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>8 - Get data with Power BI Desktop</h3> <ul> <li>Overview of Power BI Desktop</li> <li>Explore Power BI Desktop</li> <li>Connect to data sources</li> <li>Get data from Excel</li> <li>Transform data to include in a report</li> <li>Combine data from multiple sources</li> <li>Clean data to include in a report</li> </ul> <h3>9 - Model data in Power BI</h3> <ul> <li>How to manage your data relationships</li> <li>Create calculated columns</li> <li>Optimize data models</li> <li>Create measures</li> <li>Create calculated tables</li> <li>Explore time-based data</li> </ul> <h3>10 - Use visuals in Power BI</h3> <ul> <li>Create and customize simple visualizations</li> <li>Create slicers</li> <li>Map visualizations</li> <li>Matrices and tables</li> <li>Create scatter, waterfall, and funnel charts</li> <li>Modify colors in charts and visuals</li> <li>Page layout and formatting</li> </ul> <h3>11 - Explore data in Power BI</h3> <ul> <li>Quick insights in Power BI</li> <li>Create and configure a dashboard</li> <li>Ask questions of your data with natural language</li> <li>Create custom Q&amp;A suggestions</li> <li>Share dashboards with your organization</li> <li>Display visuals and tiles in full screen</li> <li>Edit tile details and add widgets</li> <li>Get more space on your dashboard</li> </ul> <h3>12 - Publish and share in Power BI</h3> <ul> <li>Publish Power BI Desktop reports</li> <li>Print and export dashboards and reports</li> <li>Introducing Power BI Mobile</li> <li>Create workspaces in Power BI</li> <li>Build apps</li> <li>Use apps</li> <li>Integrate OneDrive for Business with Power BI</li> <li>Publish to web</li> </ul> <h3>13 - Create and manage workspaces in Power BI</h3> <ul> <li>Distribute a report or dashboard</li> <li>Monitor usage and performance</li> <li>Recommend a development life cycle strategy</li> <li>Troubleshoot data by viewing its lineage</li> <li>Configure data protection</li> </ul> <h3>14 - Manage semantic models in Power BI</h3> <ul> <li>Use a Power BI gateway to connect to on-premises data sources</li> <li>Configure a semantic model scheduled refresh</li> <li>Configure incremental refresh settings</li> <li>Manage and promote semantic models</li> <li>Troubleshoot service connectivity</li> <li>Boost performance with query caching (Premium)</li> </ul> <h3>15 - Create dashboards in Power BI</h3> <ul> <li>Configure data alerts</li> <li>Explore data by asking questions</li> <li>Review Quick insights</li> <li>Add a dashboard theme</li> <li>Pin a live report page to a dashboard</li> <li>Configure a real-time dashboard</li> <li>Set mobile view</li> </ul> <h3>16 - Implement row-level security</h3> <ul> <li>Configure row-level security with the static method</li> <li>Configure row-level security with the dynamic method</li> </ul> <h3>17 - Create tables in Dataverse</h3> <ul> <li>Table characteristics</li> <li>Table relationships</li> <li>Dataverse logic and security</li> <li>Dataverse auditing</li> <li>Dual-write vs. virtual tables</li> </ul> <h3>18 - Manage tables in Dataverse</h3> <ul> <li>Identify tables and table types in Dataverse</li> <li>Create a custom table</li> <li>Enable attachments within a table</li> <li>Licensing requirements for each table type</li> </ul> <h3>19 - Create and manage columns within a table in Dataverse</h3> <ul> <li>Define columns in Microsoft Dataverse</li> <li>Column types in Microsoft Dataverse</li> <li>Add a column to a table</li> <li>Create a primary name column</li> <li>Restrictions that apply to columns in a table</li> <li>Create an auto numbering column</li> <li>Create an alternate key</li> </ul> <h3>20 - Create a relationship between tables in Dataverse</h3> <ul> <li>Relate one or more tables - Introduction</li> <li>Relationship types that are available in Microsoft Dataverse</li> <li>Create a one-to-many relationship between tables</li> <li>Create a many-to-many relationship between tables</li> <li>Edit or delete relationships</li> </ul> <h3>21 - Working with choices in Dataverse</h3> <ul> <li>Define choice column</li> <li>Standard choices column</li> </ul> <h3>22 - Get started with security roles in Dataverse</h3> <ul> <li>Understand environment roles</li> <li>Adding or disabling an environment user</li> <li>Understand security concepts in Dataverse</li> <li>Understand user security roles and security role defaults</li> <li>Check the roles that a user belongs to</li> <li>Configure Dataverse teams for security</li> <li>Configure Dataverse group teams for security</li> </ul> <h3>23 - Use administration options for Dataverse</h3> <ul> <li>Use Microsoft Power Platform Admin Center portal</li> <li>Tenant storage capacity</li> <li>Advanced Customization options in Power Apps Portal</li> <li>Enable and disable auditing</li> </ul> <h3>24 - Manage Dynamics 365 model-driven app settings and security</h3> <ul> <li>Configure role-based security</li> <li>Manage teams and business units</li> <li>Explore settings and customizations</li> </ul> <h3>25 - Introduction to Microsoft Power Platform security and governance</h3> <ul> <li>Identify Microsoft Power Platform environments</li> <li>Data Loss Prevention policies</li> <li>Microsoft Power Platform Center of Excellence Starter Kit</li> </ul> <h3>26 - Get started with model-driven apps in Power Apps</h3> <ul> <li>Introducing model-driven apps</li> <li>Components of model-driven apps</li> <li>Design model-driven apps</li> <li>Incorporate business process flows</li> </ul> <h3>27 - Configure forms, charts, and dashboards in model-driven apps</h3> <ul> <li>Forms overview</li> <li>Form elements</li> <li>Configure multiple forms</li> <li>Use specialized form components</li> <li>Configure views overview</li> <li>Configure grids</li> <li>Create and edit views</li> <li>Configure charts overview</li> <li>Dashboards overview</li> <li>Use interactive streams and tiles</li> </ul> <h3>28 - Get started with Power Apps canvas apps</h3> <ul> <li>Power Apps building blocks</li> <li>Ways to build Power Apps</li> <li>Power Apps related technologies</li> <li>Additional Power Apps related technologies</li> <li>Designing a Power Apps app</li> </ul> <h3>29 - Connect to other data in a Power Apps canvas app</h3> <ul> <li>Overview of the different data sources</li> <li>Work with action-based data sources</li> <li>Power Automate is a companion to Power Apps</li> </ul> <h3>30 - How to build the UI in a canvas app in Power Apps</h3> <ul> <li>Use themes to quickly change the appearance of your app</li> <li>Branding a control</li> <li>Icons</li> <li>Images</li> <li>Personalization</li> <li>Using the tablet or phone form factors</li> </ul> <h3>31 - Manage apps in Power Apps</h3> <ul> <li>Power Apps review</li> </ul> <h3>32 - Build your first app with Power Apps and Dataverse for Teams</h3> <ul> <li>Create your first app with the hero template</li> <li>Customize your app with Power Apps Studio</li> <li>Publish your app</li> <li>Install template apps</li> </ul> <h3>33 - Access Dataverse in Power Pages websites</h3> <ul> <li>Use lists to display multiple Dataverse records</li> <li>Use forms to interact with Dataverse data</li> </ul> <h3>34 - Authentication and user management in Power Pages</h3> <ul> <li>Power Pages authentication settings</li> <li>User registration in Power Pages</li> <li>Authentication management for Power Pages users</li> <li>Power Pages authentication providers</li> </ul> <h3>35 - Power Pages maintenance and troubleshooting</h3> <ul> <li>Power Pages website maintenance</li> <li>Power Pages website troubleshooting</li> </ul> <h3>36 - Define and create business rules in Dataverse</h3> <ul> <li>Define business rules - Introduction</li> <li>Define the components of a business rule</li> <li>Create a business rule</li> </ul> <h3>37 - Get started with Power Automate</h3> <ul> <li>Introducing Power Automate</li> <li>Troubleshoot flows</li> </ul> <h3>38 - Use the Admin center to manage environments and data policies in Power Automate</h3> <ul> <li>Administer flows</li> <li>Export and import flows</li> <li>Learn how to distribute button flows</li> </ul> <h3>39 - Use Dataverse triggers and actions in Power Automate</h3> <ul> <li>Dataverse triggers</li> <li>Query data</li> <li>Create, update, delete, and relate actions</li> </ul> <h3>40 - Extend Dataverse with Power Automate</h3> <ul> <li>Set up a flow and configure its trigger</li> <li>Email Dataverse record</li> <li>Add to-do items</li> <li>Test and run your flow</li> </ul> <h3>41 - Introduction to expressions in Power Automate</h3> <ul> <li>Get started with expressions</li> <li>Notes make things easier</li> <li>Types of functions</li> <li>Write complex expressions</li> </ul> <h3>42 - Build your first Power Automate for desktop flow</h3> <ul> <li>Set up the environment</li> <li>Explore Power Automate for desktop</li> <li>Create your first Power Automate for desktop flow</li> <li>Record Power Automate for desktop actions</li> <li>Edit and test recorded actions</li> </ul> <h3>43 - Run a Power Automate for desktop flow in unattended mode</h3> <ul> <li>Set up an unattended desktop flow</li> <li>Create a new cloud flow that calls an existing flow in unattended mode</li> <li>Perform a test run</li> <li>Best practices</li> </ul> <h3>44 - Optimize your business process with process advisor</h3> <ul> <li>Get familiar with process advisor</li> <li>Create your first recording</li> <li>Edit recordings and group actions</li> <li>Analyze recordings and interpret results</li> <li>Automation recommendations</li> </ul> <h3>45 - Get started with Microsoft Copilot Studio bots</h3> <ul> <li>Get started working with environments</li> <li>Create bots and work with the Microsoft Copilot Studio interface</li> <li>Create topics</li> <li>Test bots</li> <li>Publish bots and analyze performance</li> </ul> <h3>46 - Enhance Microsoft Copilot Studio bots</h3> <ul> <li>Use Power Automate to add actions</li> <li>Transfer conversations to agents by using Omnichannel for Customer Service</li> <li>Create topics for existing support content</li> <li>Analyze bot performance</li> </ul> <h3>47 - Manage topics in Microsoft Copilot Studio</h3> <ul> <li>Work with bot topics</li> <li>Branch a topic</li> <li>Create topics for existing support content</li> <li>Work with system fallback topics</li> <li>Manage topics</li> </ul> <h3>48 - Manage Power Virtual Agents</h3> <ul> <li>Environments in Microsoft Copilot Studio</li> <li>Bot topics permissions</li> <li>Bot entities and flow permissions</li> <li>Monitor and diagnose</li> <li>Administer and manage</li> <li>Export and import bots</li> <li>Authentication</li> </ul> <h3>49 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>50 - Get data with Power BI Desktop</h3> <ul> <li>Overview of Power BI Desktop</li> <li>Explore Power BI Desktop</li> <li>Connect to data sources</li> <li>Get data from Excel</li> <li>Transform data to include in a report</li> <li>Combine data from multiple sources</li> <li>Clean data to include in a report</li> </ul> <h3>51 - Model data in Power BI</h3> <ul> <li>How to manage your data relationships</li> <li>Create calculated columns</li> <li>Optimize data models</li> <li>Create measures</li> <li>Create calculated tables</li> <li>Explore time-based data</li> </ul> <h3>52 - Use visuals in Power BI</h3> <ul> <li>Create and customize simple visualizations</li> <li>Create slicers</li> <li>Map visualizations</li> <li>Matrices and tables</li> <li>Create scatter, waterfall, and funnel charts</li> <li>Modify colors in charts and visuals</li> <li>Page layout and formatting</li> </ul> <h3>53 - Explore data in Power BI</h3> <ul> <li>Quick insights in Power BI</li> <li>Create and configure a dashboard</li> <li>Ask questions of your data with natural language</li> <li>Create custom Q&amp;A suggestions</li> <li>Share dashboards with your organization</li> <li>Display visuals and tiles in full screen</li> <li>Edit tile details and add widgets</li> <li>Get more space on your dashboard</li> </ul> <h3>54 - Publish and share in Power BI</h3> <ul> <li>Publish Power BI Desktop reports</li> <li>Print and export dashboards and reports</li> <li>Introducing Power BI Mobile</li> <li>Create workspaces in Power BI</li> <li>Build apps</li> <li>Use apps</li> <li>Integrate OneDrive for Business with Power BI</li> <li>Publish to web</li> </ul> <h3>55 - Manage solutions in Power Apps and Power Automate</h3> <ul> <li>Add and remove apps, flows, and entities in a solution</li> <li>Edit a solution-aware app, flow, and table</li> <li>Build and deploy a complex solution with flows, apps, and entities</li> <li>Automate solution management</li> </ul> <h3>56 - Load/export data and create data views in Dataverse</h3> <ul> <li>View data in a table</li> <li>Create or edit views of data in a table</li> <li>Load data into a table</li> <li>Export data from a table</li> <li>Add, update, or delete data in a table by using Excel</li> <li>Import data using Power Query</li> <li>Generate a new dataflow from an Excel Template</li> <li>Dataflow and Azure integration</li> </ul> <h3>57 - Get started with AI Builder</h3> <ul> <li>Choose an AI capability</li> <li>Create your first model</li> <li>Ways to use your models</li> </ul> <h3>58 - Manage models in AI Builder</h3> <ul> <li>Model lifecycle</li> <li>Manage model versions</li> <li>Share your models</li> </ul> <h3>59 - Use AI Builder in Power Automate</h3> <ul> <li>AI Builder in Power Automate saves time</li> <li>Advanced usage of AI Builder in Power Automate</li> </ul> <h3>60 - Functional Consultant skills</h3> <ul> <li>Create entity relationship diagrams</li> <li>Create and document mock-ups</li> <li>Document functional requirements and artifacts</li> <li>Complete fit-gap analysis</li> <li>Discuss stakeholder management responsibilities</li> <li>Understand industry accelerators</li> <li>Define Application Lifecycle Management</li> <li>Participate in testing</li> <li>Evaluate options</li> <li>Define connectors</li> <li>Understand Power Apps component framework</li> </ul> <h3>61 - Solution Architect series: Plan application lifecycle management for Power Platform</h3> <ul> <li>Key considerations for ALM</li> <li>Solutions</li> <li>Configuration and reference data</li> <li>Release process</li> <li>ALM with Azure DevOps</li> </ul></div>

Nexus Human

Microsoft Power Apps

Power Apps

Microsoft Power BI

Microsoft Power Platform

Microsoft AZ-104

Microsoft AZ-303

PL-200T00 Microsoft Power Platform Functional Consultant

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A one-day course to help you understand the real estate sector, its characteristics and its importance to the general economy. This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. By the end of the course delegates will have gained key skills in Real Estate Investment strategy and Analytics. They will also become familiar with the players, structure, general terminology and overall needs of Real Estate.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course, you will&hellip;</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn what is Real Estate and why it is different from other asset classes</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get to grips with the overall size and structure of the UK Real Estate Market</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn and analyse the links between the different parts of the property market</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand who works in the Real Estate Market, their qualifications and their job descriptions</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc&hellip;</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn how to read a real estate market report</li><li value="7" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand how current affairs, politics and economics affects Real Estate Investment</li><li value="8" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will benefit from this course?</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professionals outside the field (e.g. Lawyers, Lenders, Recruitment Professionals, Public Servants etc.) who regularly work with property companies</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Employees who interacts with Real Estate Firms</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Junior employees in the HR department of Real Estate Firms Professionals in other sector interested in changing their career path to the Real Estate sector</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recent non-cognate Graduates interested in entering the field of Real Estate</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline</strong></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Morning</strong></strong></em></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate or Property?</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">What is Real Estate - Physical characteristics &amp; Investment characteristics</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Why buy Real Estate?</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How big is the UK Real Estate market? - Total size and size of various sub sectors</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Key Real Estate Market Locations, Sale Prices and Rents</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The Property Market system - The Occupier market, The Investment market, The Property Development market, The Land market &amp; How the four markets interact and make money</li><li value="7" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How to calculate Sale Price and Real Estate Returns</li><li value="8" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How to read a Real Estate market report</li><li value="9" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How many famous properties do you know? - How much did they cost to build? Who occupies these buildings? Are they good value for money?</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Afternoon</strong></strong></em></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Who works in Real Estate and what do they do?</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Typical Real Estate CVs - Education and Experience, Professional bodies and accreditations &amp; Typical career paths</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Professionals and the Real Estate Lifecycle - The Investment lifecycle &amp; The Development lifecycle</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Companies&rsquo; - Types of property company, Organisational structure, Typical wages and employment benefits, Accessibility, CSR and Diversity &amp; Related industries</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Networks</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The future of Real Estate</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Included in the Course</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">CPD Accredited Certificate</li><li value="2" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course Files</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information about the An Introduction to Real Estate such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">E - s.musgrave@bayfieldtraining.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T - 01223 517851</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a></p>



A one-day course to help you understand the real estate sector, its characteristics and its importance to the general economy. This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. By the end of the course delegates will have gained key skills in Real Estate Investment strategy and Analytics. They will also become familiar with the players, structure, general terminology and overall needs of Real Estate.


On this course, you will…
Learn what is Real Estate and why it is different from other asset classes
Get to grips with the overall size and structure of the UK Real Estate Market
Learn and analyse the links between the different parts of the property market
Understand who works in the Real Estate Market, their qualifications and their job descriptions
Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc…
Learn how to read a real estate market report
Understand how current affairs, politics and economics affects Real Estate Investment
Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector


Who will benefit from this course?
Professionals outside the field (e.g. Lawyers, Lenders, Recruitment Professionals, Public Servants etc.) who regularly work with property companies
Customer Service Employees who interacts with Real Estate Firms
Junior employees in the HR department of Real Estate Firms Professionals in other sector interested in changing their career path to the Real Estate sector
Recent non-cognate Graduates interested in entering the field of Real Estate


Course Outline
Morning
Real Estate or Property?
What is Real Estate - Physical characteristics & Investment characteristics
Why buy Real Estate?
How big is the UK Real Estate market? - Total size and size of various sub sectors
Key Real Estate Market Locations, Sale Prices and Rents
The Property Market system - The Occupier market, The Investment market, The Property Development market, The Land market & How the four markets interact and make money
How to calculate Sale Price and Real Estate Returns
How to read a Real Estate market report
How many famous properties do you know? - How much did they cost to build? Who occupies these buildings? Are they good value for money?


Afternoon
Who works in Real Estate and what do they do?
Typical Real Estate CVs - Education and Experience, Professional bodies and accreditations & Typical career paths
Real Estate Professionals and the Real Estate Lifecycle - The Investment lifecycle & The Development lifecycle
Real Estate Companies’ - Types of property company, Organisational structure, Typical wages and employment benefits, Accessibility, CSR and Diversity & Related industries
Real Estate Networks
The future of Real Estate


Included in the Course
CPD Accredited Certificate
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the An Introduction to Real Estate such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Professional Development

Continuous Professional Development (CPD)

 This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. 

An Introduction to Real Estate (Foundational Level)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p></p><p><span>People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level.</span></p><p></p>Overview<p></p><p><span>Describe the customer engagement apps and what they have in common</span></p><br /><p><span>Describe the standard marketing processes and how Dynamics 365 Marketing addresses them</span></p><br /><p><span>Describe Dynamics 365 Marketing features and capabilities</span></p><br /><p><span>Describe additional marketing apps</span></p><br /><p><span>Describe the standard sales processes and how Dynamics 365 Sales addresses them</span></p><br /><p><span>Describe Dynamics 365 Sales capabilities</span></p><br /><p><span>Describe additional sales apps such as Sales Insights and Sales Navigator</span></p><br /><p><span>Describe the standard customer service processes and how Dynamics 365 Customer Serviceaddresses them</span></p><br /><p><span>Describe Dynamics Customer Service capabilities</span></p><br /><p><span>Describe additional sales apps such as Sales Insights and Sales Navigator</span></p><br /><p><span>Describe the standard field service business processes and how Dynamics 365 Field Service addresses</span></p><br /><p><span>Describe how to generate Work Orders</span></p><br /><p><span>Describe the scheduling capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe the inventory management capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe the asset management capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe project-based customer engagement processes addressed by Dynamics 365 Project Operations</span></p><br /><p><span>Describe the sales capabilities of Dynamics 365 Project Operations</span></p><br /><p><span>Describe the project management capabilities of Dynamics 365 Project Operations</span></p><br /><p><span>Describe the resource utilization capabilities of Dynamics 365 Project Operations</span></p><p></p><p>This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs.</p></div><div id="course-pills-2"><h4>Learn the Fundamentals of Dynamics 365 Marketing</h4><ul><li>Get introduced to the Dynamics 365 customer engagement apps</li><li>Examine Dynamics 365 Marketing</li><li>Describe Dynamics 365 Marketing capabilities</li><li>Review Additional Marketing Apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Sales</h4><ul><li>Explore Dynamics 365 Sales</li><li>Manage the sales lifecycle with Dynamics 365 Sales</li><li>Review additional sales apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Customer Service</h4><ul><li>Examine Dynamics 365 Customer Service</li><li>Describe Dynamics Customer Service capabilities</li><li>Review additional customer service apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Field Service</h4><ul><li>Examine Dynamics Field Service</li><li>Generate Work Orders in Dynamics 365 Field Service</li><li>Describe the scheduling capabilities of Dynamics 365 Field Service</li><li>Examine the inventory management capabilities of Dynamics 365 Field Service</li><li>Review the asset management capabilities of Dynamics 365 Field Service</li></ul><h4>Learn the Fundamentals of Dynamics 365 Project Operations (CRM)</h4><ul><li>Examine Dynamics 365 Project Operations</li><li>Describe the sales capabilities of Dynamics 365 Project Operations</li><li>Plan projects with Dynamics 365 Project Operations</li><li>Review the resource utilization capabilities of Dynamics 365 Project Operations</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft 365

Microsoft AZ-900

Microsoft AZ-700

Microsoft Dynamics

MB-910T00 Microsoft Certified: Dynamics 365 Fundamentals (CRM)

<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">In times of crisis, people are in reaction mode.&nbsp;</h4><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They work more from &ldquo;fight vs. flight&rdquo; than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.</h4><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4ME, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices); and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.</strong></li></ul><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6>

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.
In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.
Attendees will be able to:
Focus on others to project a UB4ME, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices); and
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.
Register for this class and you will be sent ONLINE login instructions prior to the class date.

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course.</p>Overview<p>Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations</p><p></p><p>This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. Customer Service - A Baseline</h3> <ul> <li>Recognizing Your Customers</li> <li>Understanding Your Role in Customer Service</li> </ul> <h3>2. Developing A Customer Service Mind-Set</h3> <ul> <li>Leveraging Your First Impression</li> <li>Feeling Positively About Customers</li> <li>Mastering Moods and Emotions</li> </ul> <h3>3. Identifying Customer Needs</h3> <ul> <li>Understanding the Customer\'s Situation</li> <li>Avoiding Assumption and Prejudgment</li> <li>Meeting Basic Needs</li> <li>Seeking to Exceeding Expectations</li> <li>Building Repeat Relationships</li> </ul> <h3>4. Connecting with the Customer</h3> <ul> <li>Achieving Authenticity through Body Language</li> <li>Responding Effectively to Problems</li> <li>Mastering Online Etiquette</li> <li>Seeking Customer Feedback</li> </ul> <h3>5. Dealing with Difficult Situations</h3> <ul> <li>Effectively Addressing Complaints</li> <li>De-escalating Anger</li> <li>Establishing Common Ground</li> <li>Remaining Calm, Respectful and Objective</li> </ul> <h3>6. Effectively Addressing Complaints</h3> <ul> <li>Creating a Memorable Customer Experience</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Customer Care

Customer Service

Providing Outstanding Customer Service

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p>Many hospitals and clinics will use a smile, âcustomer serviceâ and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need.</p>

<p>At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.</p>
<p>
							
							</p><div>
						
					</div>

GBA Corporate

Medical

Medical Tourism

Online

Supply Chain and Logistics Management

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p><strong>By the end of the course, delegates will have:</strong></p>

<p> </p>

<ul>
	<li>Identify and prioritise key accounts</li>
	<li>Increasing business revenue through effective CRM</li>
	<li>The importance of client care in the business environment</li>
	<li>Contribution of Customer care towards to quality service</li>
	<li>Understand the benefits of high-level CRM and the part it plays in client retention</li>
	<li>Understanding the service excellence and its strengths</li>
	<li>Necessary attitudes for inspiring customer service</li>
	<li>Develop the important skills necessary for an effective Customer Relationship Manager</li>
	<li>Building rapport and creating strong working relationships</li>
	<li>Effective Communication between the clients</li>
	<li>Understanding the importance of interpersonal contact and behaviour </li>
</ul>
<p>
							
							</p><div>
						
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