Name: Business Relationship Management Professional - CPD Certified
Price: 329 GBP
Availability: InStock

<p>If you've ever considered working as a Commercial Analyst but felt like you lack the knowledge and skills to launch your career, this course might be what you want! The Commercial Analyst course will allow you to equip yourself with a solid foundation and develop more advanced skills on that foundation. Enrol today to learn all the required knowledge and skills to pursue a rewarding career in the relative industry.</p> <p>The Commercial Analyst course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Commercial Analyst. Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Commercial Analyst course, you will get a widely respected accreditation and a deeper knowledge of the topic.</p> <p><strong>Key Benefits</strong></p> <ul> <li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p><strong>Curriculum</strong></p> <ul> <li>Module 01: Introduction to Commercial Management</li><li>Module 02: Commercial Relationship Part-1</li><li>Module 03: Commercial Relationship Part-2</li><li>Module 04: Partnership and Agreements</li><li>Module 05: Budget Management</li><li>Module 06: Cash Flow Management Part- 1</li><li>Module 07: Cash Flow Management Part- 2</li><li>Module 08: Negotiation</li><li>Module 09: Commercial Risk Management</li><li>Module 10: Commercial Project Management</li><li>Module 11: Customer Relationship Management (CRM) Part-1</li><li>Module 12: Customer Relationship Management (CRM) Part-2</li><li>Module 13: Managing Customer Lifecycle</li><li>Module 14: Roles of Shareholders in Commercial Management</li><li>Module 15: Loans and Debts Management</li><li>Module 16: Commercial Legislations</li></ul> <p><strong>Course Assessment</strong></p> <p>You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.</p> <p><strong>Certificate</strong></p> <p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>The Commercial Analyst training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Learn the essential skills and knowledge you need to excel in your professional life with the help &amp; guidance from our Commercial Analyst training.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Training Express

Commercial Analyst Training Course

General Admission

<p>If you've ever considered working as a Commercial Manager but felt like you lack the knowledge and skills to launch your career, this course might be what you want! The Commercial Manager course will allow you to equip yourself with a solid foundation and develop more advanced skills on that foundation. Enrol today to learn all the required knowledge and skills to pursue a rewarding career in the relative industry.</p> <p>The Commercial Manager course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Commercial Manager. Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Commercial Manager course, you will get a widely respected accreditation and a deeper knowledge of the topic.</p> <p><strong>Key Benefits</strong></p> <ul> <li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p><strong>Curriculum</strong></p> <ul> <li>Module 01: Introduction to Commercial Management</li><li>Module 02: Commercial Relationship Part-1</li><li>Module 03: Commercial Relationship Part-2</li><li>Module 04: Partnership and Agreements</li><li>Module 05: Budget Management</li><li>Module 06: Cash Flow Management Part- 1</li><li>Module 07: Cash Flow Management Part- 2</li><li>Module 08: Negotiation</li><li>Module 09: Commercial Risk Management</li><li>Module 10: Commercial Project Management</li><li>Module 11: Customer Relationship Management (CRM) Part-1</li><li>Module 12: Customer Relationship Management (CRM) Part-2</li><li>Module 13: Managing Customer Lifecycle</li><li>Module 14: Roles of Shareholders in Commercial Management</li><li>Module 15: Loans and Debts Management</li><li>Module 16: Commercial Legislations</li></ul> <p><strong>Course Assessment</strong></p> <p>You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.</p> <p><strong>Certificate</strong></p> <p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>The Commercial Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Learn the essential skills and knowledge you need to excel in your professional life with the help &amp; guidance from our Commercial Manager training.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Commercial Manager Training Course

<p>Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified<strong> Sales &amp; Marketing</strong> bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our <strong>37</strong> course mega bundle that will exceed your expectations within your budget.</p><p>The<strong> Sales &amp; Marketing</strong> related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then <strong>StudyHub </strong> proposes a preparatory bundle. This comprehensive <strong>Sales &amp; Marketing</strong> bundle will help you build a solid foundation to become a proficient worker in the sector.</p><p><strong>This Sales &amp; Marketing Bundle consists of the following</strong><strong> 30 </strong><strong>CPD Accredited Premium courses - </strong></p><ul><li>Course 01 :Sales Executive Training</li><li>Course 02 :10 Sales Secrets for Success</li><li>Course 03 :Creating Highly Profitable Sales Funnels</li><li>Course 04 :Salesforce Heroku Masterclass</li><li>Course 05 :Sales Analysis in Excel</li><li>Course 06 :Get a Job in Sales: Your Fast Track to Career Success</li><li>Course 07 :Marketing Masterclass</li><li>Course 08 :Sales: Reading Body Language As A Sales Tool</li><li>Course 09 :Professional Marketing and Advertising Complete Online Course</li><li>Course 10 :Building Sales Funnels With ClickFunnels</li><li>Course 11 :Sales Optimization Skills: Increase Your Sales by 1000%</li><li>Course 12 :Business Development &amp; Sales</li><li>Course 13 :Digital Marketing Diploma Level 3</li><li>Course 14 :Digital Marketing Strategies for Business Owners</li><li>Course 15 :Affiliate Marketing Masterclass</li><li>Course 16 :SEO Masterclass</li><li>Course 17 :Professional Copywriter - Level 4</li><li>Course 18 :Social Media Marketing (SMM)</li><li>Course 19 :LinkedIn Marketing &amp; Sales Lead Generation Blueprint</li><li>Course 20 :Facebook Ads For Scaling Business - Complete Training</li><li>Course 21 :Content Creation &amp; Content Marketing</li><li>Course 22 :Digital Marketing - Business Tips</li><li>Course 23 :Digital Marketing and SEO</li><li>Course 24 :Investment Basics</li><li>Course 25: Making Budget &amp; Forecast</li><li>Course 26: Retargeting Ads Guide - How Retargeting Works</li><li>Course 27: Customer Service</li><li>Course 28: Business Productivity Training</li><li>Course 29: Commercial law</li><li>Course 30: Body Language Secrets</li></ul><p><strong>7 </strong><strong>Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques-</strong></p><ul><li>Course 01 :Career Development Plan Fundamentals</li><li>Course 02 :CV Writing and Job Searching</li><li>Course 03 :Interview Skills: Ace the Interview</li><li>Course 04 :Video Job Interview for Job Seekers</li><li>Course 05 :Create a Professional LinkedIn Profile</li><li>Course 06 :Business English Perfection Course</li><li>Course 07 :Networking Skills for Personal Success</li></ul><p><strong>Learning Outcome</strong></p><p><strong>This tailor-made </strong><strong>Sales &amp; Marketing</strong><strong> bundle will allow you to-</strong></p><ul><li>Uncover your skills and aptitudes to break new ground in the related fields</li><li>Deep dive into the fundamental knowledge</li><li>Acquire some hard and soft skills in this area</li><li>Gain some transferable skills to elevate your performance</li><li>Maintain good report with your clients and staff</li><li>Gain necessary office skills and be tech savvy utilising relevant software</li><li>Keep records of your work and make a report</li><li>Know the regulations around this area</li><li>Reinforce your career with specific knowledge of this field</li><li>Know your legal and ethical responsibility as a professional in the related field</li></ul> <ul><li><p>Develop a profound understanding of foundational sales techniques, incorporating both traditional and modern approaches.</p></li><li><p>Hone and apply advanced interpersonal communication skills within diverse sales contexts, ensuring effective communication with clients from various backgrounds.</p></li><li><p>Display active listening skills as a cornerstone of successful sales conversations, actively engaging with customers to uncover their unique needs and preferences.</p></li><li><p>Cultivate expertise in building and nurturing enduring client relationships, appreciating the significance of long-term partnerships in the sales process.</p></li><li><p>Master the art of crafting and employing strategic questions to extract comprehensive information from clients, facilitating personalised and effective sales interactions.</p></li><li><p>Apply consultative selling methods to systematically understand and address client needs, promoting tailored solutions for enhanced customer satisfaction.</p></li><li><p>Acquire an in-depth knowledge of the products and services offered, enabling the delivery of comprehensive and persuasive sales pitches.</p></li><li><p>Proficiently handle objections and rejections through the application of advanced objection-handling techniques, turning challenges into opportunities.</p></li><li><p>Articulate and execute sophisticated negotiation strategies, ensuring favourable outcomes for both the customer and the sales professional.</p></li><li><p>Skillfully adapt and customise sales scripts to various situations, mastering the art of balancing consistency with flexibility.</p></li><li><p>Develop and apply persuasive communication skills, strategically influencing buying decisions through compelling and tailored messaging.</p></li><li><p>Deepen understanding of the psychology of buyer behaviour, allowing for insightful and anticipatory responses to customer needs and preferences.</p></li><li><p>Analyse and interpret market trends and competitor activities, integrating market intelligence into sales strategies for a competitive edge.</p></li><li><p>Utilise Customer Relationship Management (CRM) software proficiently, ensuring efficient management of client data and seamless coordination of sales activities.</p></li><li><p>Create and deliver compelling sales presentations, incorporating elements of storytelling and visual aids for maximum impact.</p></li><li><p>Enhance time management skills for the streamlined execution of sales processes, maximising productivity and prioritising high-value activities.</p></li><li><p>Grasp the ethical principles governing sales interactions, fostering a reputation for integrity and trustworthiness in the marketplace.</p></li><li><p>Develop a comprehensive understanding of the sales funnel, optimising each stage for heightened efficiency and conversion rates.</p></li><li><p>Analyse and interpret sales data and metrics, leveraging analytical insights to refine sales strategies and improve performance.</p></li><li><p>Master the use of sales forecasting techniques, accurately predicting market trends and aligning sales strategies accordingly.</p></li><li><p>Refine cold calling and prospecting skills, employing advanced strategies to generate high-quality leads and opportunities.</p></li><li><p>Harness social selling techniques across various platforms, capitalising on digital channels for enhanced outreach and relationship building.</p></li><li><p>Develop a strategic approach to account management, tailoring sales strategies to the unique needs and goals of key clients.</p></li><li><p>Establish and enhance a personal brand within the sales profession, cultivating a distinctive and memorable professional identity.</p></li><li><p>Proficiently navigate both online and offline sales channels, integrating a multi-channel approach for maximised market reach.</p></li><li><p>Implement advanced follow-up strategies, maintaining persistent yet personalised communication with potential clients to drive conversions.</p></li><li><p>Develop a sophisticated understanding of the sales lifecycle, anticipating and addressing challenges at each stage for consistent success.</p></li><li><p>Execute upselling and cross-selling strategies with finesse, leveraging existing relationships to expand product or service offerings.</p></li><li><p>Navigate the legal and regulatory landscape of sales adeptly, ensuring compliance and mitigating risks in all transactions.</p></li><li><p>Enhance relationship-building skills with key stakeholders, establishing mutually beneficial partnerships for sustained success.</p></li><li><p>Master the integration of technology in sales, incorporating Artificial Intelligence tools for enhanced efficiency and effectiveness.</p></li><li><p>Apply emotional intelligence principles in sales interactions, fostering empathetic and authentic connections with clients.</p></li><li><p>Develop collaborative teamwork skills, facilitating cohesive efforts within sales teams for collective success.</p></li><li><p>Demonstrate resilience and perseverance in the face of challenges, maintaining motivation and composure in dynamic sales environments.</p></li><li><p>Adapt to changes in market conditions and customer needs, staying agile and responsive to evolving sales landscapes.</p></li><li><p>Develop polished written communication skills for creating impactful proposals, emails, and other sales materials.</p></li><li><p>Understand and apply principles of effective pricing strategies, ensuring competitive yet profitable positioning in the market.</p></li><li><p>Cultivate expertise in solution-based selling, tailoring offerings to address specific customer challenges and goals.</p></li><li><p>Demonstrate cultural sensitivity in international sales, adapting sales approaches to diverse cultural contexts.</p></li><li><p>Apply techniques for objection prevention through proactive and strategic communication, anticipating and addressing concerns before they arise.</p></li><li><p>Master the art of crafting and delivering compelling sales pitches, captivating audiences with persuasive narratives.</p></li><li><p>Embrace the use of storytelling in sales presentations, creating memorable and relatable narratives to reinforce key messages.</p></li><li><p>Exhibit proficiency in relationship-based selling, leveraging genuine connections for sustained customer loyalty.</p></li><li><p>Develop and maintain accurate and insightful sales reports, utilising data for continuous improvement and informed decision-making.</p></li><li><p>Recognise the critical role of networking in sales, expanding professional connections for enhanced opportunities.</p></li><li><p>Refine skills in handling difficult customers and resolving complaints, ensuring customer satisfaction even in challenging situations.</p></li><li><p>Utilise persuasive writing techniques in sales materials, creating compelling content that resonates with target audiences.</p></li><li><p>Understand the impact of social and cultural factors on sales, adapting approaches to align with societal norms and expectations.</p></li><li><p>Implement advanced negotiation and deal-closing techniques, ensuring mutually beneficial agreements for all parties involved.</p></li><li><p>Apply basic financial analysis skills for sales forecasting, incorporating financial insights into strategic planning.</p></li><li><p>Understand and apply the principles of value-based selling, aligning product or service offerings with customer values and priorities.</p></li><li><p>Develop skills in objection prevention through effective communication, creating a positive and proactive sales environment.</p></li><li><p>Proficiently navigate various online sales platforms and marketplaces, capitalising on digital channels for increased sales opportunities.</p></li></ul><p><strong>Certification</strong></p><p>After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and <strong>1 hardcopy certificate for the Title Course completely free</strong>. Other Hard Copy certificates need to be ordered at an additional cost of •8.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        370 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li><p>Develop proficiency in strategic account planning, ensuring a comprehensive and tailored approach to key accounts.</p></li><li><p>Create and deliver compelling product demonstrations, showcasing features and benefits in a memorable and persuasive manner.</p></li><li><p>Apply effective strategies for handling customer feedback, using feedback as a tool for continuous improvement.</p></li><li><p>Understand the importance of brand loyalty in sales, implementing strategies to foster and reinforce customer loyalty.</p></li><li><p>Develop skills in handling sales objections gracefully, turning objections into opportunities for further engagement.</p></li><li><p>Demonstrate proficiency in using social media for sales outreach, harnessing the power of digital platforms for enhanced visibility.</p></li><li><p>Apply effective strategies for handling and closing complex sales, navigating intricate sales processes with finesse.</p></li><li><p>Master the use of analytics for optimizing sales strategies, leveraging data for data-driven decision-making.</p></li><li><p>Understand the principles of value proposition development, crafting compelling value propositions that resonate with target customers.</p></li><li><p>Develop skills in creating and maintaining a sales pipeline, ensuring a steady flow of opportunities for sustained growth.</p></li><li><p>Apply effective strategies for handling customer objections and concerns, addressing customer hesitations with confidence.</p></li><li><p>Demonstrate adaptability in changing sales environments, adjusting strategies to align with evolving market dynamics.</p></li><li><p>Develop skills in identifying and qualifying sales leads, ensuring that efforts are focused on high-potential opportunities.</p></li><li><p>Master the use of CRM data for targeted marketing, leveraging customer data for personalised and effective marketing strategies.</p></li><li><p>Understand the principles of consultative selling, fostering collaborative and value-driven interactions with clients.</p></li><li><p>Apply techniques for managing and resolving customer disputes, ensuring a positive and constructive resolution.</p></li><li><p>Understand the legal and ethical considerations in sales, ensuring compliance and ethical conduct in all transactions.</p></li><li><p>Master the use of storytelling in sales presentations, creating narratives that resonate and connect with customers.</p></li><li><p>Implement effective strategies for upselling and cross-selling, increasing revenue through additional product or service offerings.</p></li><li><p>Develop skills in creating persuasive sales proposals, compelling clients to take desired actions.</p></li><li><p>Understand the principles of relationship marketing, prioritising long-term relationships over transactional interactions.</p></li><li><p>Demonstrate proficiency in using social proof in sales, leveraging testimonials and endorsements for increased credibility.</p></li><li><p>Master the art of objection-handling in sales negotiations, addressing objections with confidence and expertise.</p></li><li><p>Apply effective strategies for upselling and cross-selling, expanding revenue streams through complementary offerings.</p></li><li><p>Develop skills in managing and resolving customer disputes, ensuring customer satisfaction and loyalty.</p></li><li><p>Understand the impact of cultural diversity on sales, adapting sales approaches to different cultural contexts.</p></li><li><p>Learn effective ways to build credibility with clients, establishing trust as a foundation for successful sales relationships.</p></li><li><p>Master the use of analytics for optimizing sales performance, leveraging data-driven insights for continuous improvement.</p></li><li><p>Demonstrate proficiency in creating personalised sales strategies, tailoring approaches to individual client needs and preferences.</p></li><li><p>Develop skills in creating persuasive sales proposals, compelling clients to take desired actions.</p></li><li><p>Understand the principles of solution-focused selling, offering tailored solutions to meet specific customer needs.</p></li></ul><p>Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Sales &amp; Marketing bundle! This bundle is also ideal for professionals looking for career advancement.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Sales &amp; Marketing</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.</p>
                        </div>

Studyhub UK

Online Course Marketing

Professional Selling Skills (PSS)

Professional Skills

Professional Skills Course (PSC)

Business & Marketing

Salesforce Certified Marketing Cloud Email Specialist

Sales Consultant - CPD Accredited

<p><strong>Property Development &amp; Management - 35 courses Essential Bundle - All CPD Certified</strong></p> <p>Property Development &amp; Management bundle teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life.</p> <p>This Property Development &amp; Management bundle is a comprehensive, instructor-guided, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.</p> <p>The Property Development &amp; Management training materials are available online for you to learn at your own pace and fast-track your career with ease.</p> <p><strong>This Property Development &amp; Management bundle includes the following courses:</strong></p> <ul> <li><strong>Course 01:</strong> Estate Agent Training</li><li><strong>Course 02:</strong> Property Development &amp; Management</li><li><strong>Course 03:</strong> Property Law</li><li><strong>Course 04:</strong> Property Marketing</li><li><strong>Course 05:</strong> Property Development</li><li><strong>Course 06:</strong> Conveyancing</li><li><strong>Course 07:</strong> Residential Property Sales</li><li><strong>Course 08:</strong> Land Surveying</li><li><strong>Course 09:</strong> Land Management</li><li><strong>Course 10:</strong> Property Law and Taxation</li><li><strong>Course 11:</strong> CRM - Customer Relationship Management</li><li><strong>Course 12:</strong> Stakeholder Management</li><li><strong>Course 13:</strong> KYC</li><li><strong>Course 14:</strong> AML</li><li><strong>Course 15:</strong> Customer Service</li><li><strong>Course 16:</strong> Sales Negotiation Skills</li><li><strong>Course 17:</strong> Budget &amp; Forecast</li><li><strong>Course 18:</strong> Business Analysis</li><li><strong>Course 19:</strong> Strategic Business Management</li><li><strong>Course 20:</strong> CDM Regulations</li><li><strong>Course 21:</strong> Insurance</li><li><strong>Course 22:</strong> PR: Public Relations</li><li><strong>Course 23:</strong> Email Writing</li><li><strong>Course 24:</strong> Debt Management</li><li><strong>Course 25:</strong> Environmental Law</li><li><strong>Course 26:</strong> Financial Reporting</li><li><strong>Course 27:</strong> Investment</li><li><strong>Course 28:</strong> Accounting and Finance</li><li><strong>Course 29:</strong> Landscape Architecture</li><li><strong>Course 30:</strong> Financial Management</li><li><strong>Course 31:</strong> Social Housing Management</li><li><strong>Course 32:</strong> CSR - Corporate Social Responsibility</li><li><strong>Course 33:</strong> Project Management</li><li><strong>Course 34:</strong> Legal Advisor Training</li><li><strong>Course 35:</strong> Commercial Law 2021</li></ul> <p><strong>Key Features of Property Development &amp; Management Bundle Courses</strong></p> <ul> <li>CPD Accredited Property Development &amp; Management courses</li><li>Instant e-certificate</li><li>Fully online, interactive Property Development &amp; Management course with audio voiceover</li><li>Self-paced learning and laptop, tablet, and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>Enrol now in this Property Development &amp; Management </strong><strong>course to excel!</strong></p><p><strong>How You Will be Benefited from Property Development &amp; Management </strong> <strong>Bundle</strong></p> <p>All through this self-paced Property Development &amp; Management training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market.</p> <p><strong>Accreditation</strong></p> <p>All of our courses included in this Property Development &amp; Management bundle course are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p> <p><strong>Certification</strong></p> <p>Once you've successfully completed your Property Development &amp; Management bundle course, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        140 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone with a knack for learning new skills can take this Property Development &amp; Management bundle course.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>There are no formal requirements for this Property Development &amp; Management bundle course to be enrolled.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>This Property Development &amp; Management bundle of courses will help you to uplift your career.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Property Development & Management - 35 Courses Bundle

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					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Lead Generation with Attraction Marketing for Business has been specially designed to help learners gain a good command of Lead Generation with Attraction Marketing for Business, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Lead Generation with Attraction Marketing for Business, you will gain both practical and theoretical understanding of Lead Generation with Attraction Marketing for Business that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
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					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Career Path</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Digital Marketing Specialist</span>
									</li>
								<li>
											<span>
													</span>
										<span>Content Strategist</span>
									</li>
								<li>
											<span>
													</span>
										<span>Social Media Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Customer Relationship Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Marketing Analyst</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> Introduction to Lead Generation</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 01: Lead Generation Marketing</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Lead Generation Marketing</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Lead Generation Processs</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Aligning content to your lead's goals</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Managing your lead generation Process</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Why Is Lead Generation Important?</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Difference Between Inbound and Outbound Lead Generation</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: What is Attraction Marketing?</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What is Attraction Marketing?</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>5 tips to run a successful attraction marketing campaign</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>5 strategies for strong attraction marketing</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Benefits And Advantages Of Attraction Marketing</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Tools To Use For Attraction Marketing</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>4 Ways I Use Attraction Marketing</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Strategies for Lead Generation</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Strategies for Lead Generation</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Create a value-packed newsletter</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Host an event</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Use a live chat on your website</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Optimize your Website to Promote Your Lead Magnet</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Target top-of-funnel keywords</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Using Customer Relation Management (CRM) for Relationship Building</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Using Customer Relation Management(CRM) for Relationship Building</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>5 Ways CRM Systems Improve Customer Experience</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Why building customer relationships is so important</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>10 Ways to Build Long Standing Customer Relationships</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How Customer Relationships Can Improve Your Business Brand</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>8 Tips to Build Customer Relationships with Social Media</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Using Social Media for Lead Generation</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Using Social Media for Lead Generation</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Get More Leads on Social Media</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Social Media Lead Generation Tips</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Use Social Media for Lead Generation</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Generate B2B Leads With Social Media Ads</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>3 Foolproof Ways to Generate Leads with Social Media</td><td><span>🕐 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Using Pay per Click (PPC) for Lead Generation</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Using Pay per Click(PPC) for Lead Generation</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Generate Quality Leads From Your PPC Campaigns</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Who PPC Lead Generation Works For</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Using PPC for Lead Generation Offers a few Notable Benefits</td><td><span>🕐 00:04:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Keyword tools for PPC lead generation</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Plan your Google Ads Budget</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Conclusion</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Review</td><td><span>🕐 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Assignment</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Lead Generation with Attraction Marketing for Business</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Linkedin Marketing

Online Course Creation

Digital Marketing

Video Marketing

Lead Generation

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Lead Generation with Attraction Marketing for Business

<p><strong><em>48-Hour Knowledge Knockdown! Prices Reduced Like Never Before!</em></strong></p><p>Enhance your professional skills to a whole new level with the best-selling and award-winning Customer Experience Manager course! Expand your expertise with high-quality training - study and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course.</p><p>This online training course is accredited by <strong>CPD </strong>with <strong> 10 CPD points</strong> for professional development. Students can expect to complete this training course in around <strong>5</strong><strong> hours</strong>. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course.</p><p>The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an<strong> instant e-certificate</strong> as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course.</p><p>With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development.</p><p>You'll get a <strong>Free Student ID</strong> card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards.</p><p>Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program.</p><p><strong>Learning Outcomes of :</strong></p><ul><li>Instant access to verified and reliable information</li><li>Participation in inventive and interactive training exercises</li><li>Quick assessment and guidance for all subjects</li><li>CPD accreditation for proof of acquired skills and knowledge</li><li>Freedom to study in any location and at a pace that suits you</li><li>Expert support from dedicated tutors committed to online learning</li></ul> <p>Experts created the Customer Experience Manager course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Customer Experience Manager course materials. Then, from any internet-enabled device, access the Customer Experience Manager course materials and learn when it's convenient for you.</p><p>Start your learning journey straight away with this course and take a step toward a brighter future!</p><p><strong>Why Prefer this Customer Experience Manager Course? </strong></p><ul><li>Opportunity to earn a certificate accredited by <strong>CPD </strong>after completing this course</li><li><strong>Student ID card </strong>with amazing discounts - completely for <strong> FREE! </strong>(£10 postal charges will be applicable for international delivery)</li><li>Standard-aligned lesson planning</li><li>Innovative and engaging content and activities</li><li>Assessments that measure higher-level thinking and skills</li><li>Complete the Customer Experience Manager program in your own time, at your own pace</li><li>Each of our students gets full 24/7 tutor support</li></ul><p><strong>****Course Curriculum****</strong></p><p>Here is the curriculum breakdown of Customer Experience Manager course:</p><p><strong>***Customer Experience Manager***</strong></p><ul><li><strong>Module 01: </strong>Introduction to Customer Service</li><li><strong>Module 02: </strong>What's Different about Good Customer Service?</li><li><strong>Module 03: </strong>Establishing Your Attitude</li><li><strong>Module 04: </strong>Introduction to Customer Relationship Management (CRM)</li><li><strong>Module 05: </strong>CRM Fundamentals</li><li><strong>Module 06: </strong>CRM Strategies</li><li><strong>Module 07: </strong>Deepening Customer Relationship</li><li><strong>Module 08: </strong>Handling Customer Complaints</li><li><strong>Module 09: </strong>Identifying and Addressing Customer Needs</li><li><strong>Module 10: </strong>In-Person Customer Service</li><li><strong>Module 11: </strong>Customer Service Communication Strategies</li><li><strong>Module 12: </strong>Aspects of Phone Etiquette</li><li><strong>Module 13: </strong>Building Rapport Over the Phone</li><li><strong>Module 14: </strong>Active Listening and Managing Tough Callers</li></ul><p><strong>Show off Your New Skills with a Certification of Completion</strong></p><p>The learners have to successfully complete the course to achieve the <strong>CPD accredited</strong> certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Is This Customer Experience Manager Course Right for You?</strong></p><p>Anyone interested in learning more about this subject should take this Customer Experience Manager course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject.</p><p>All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>The Customer Experience Manager program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world.</p><p>Every student must be over the age of 16 and have a passion for learning and literacy.</p><p>This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Customer Experience Manager Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.</p>
                        </div>

Academy for Health and Fitness

Customer Experience Manager

<p><strong>24 Hour Flash Deal **33-in-1 Project Management Mega Bundle**<br /><br /> Project Management Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong><br /><br />Take the initial steps toward a successful long-term career by studying the <strong>Project Management</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Project Management bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /><br />This <strong>Project Management</strong> course provides complete 360-degree training on Project Management. You'll get not one, not two, not three, but <strong>thirty-three</strong> Project Management courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these <strong>Project Management</strong> courses are yours for as long as you want them once you enrol in this course<br /><br /><strong>This Project Management Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Project Management</li><li>Course 02: Agile Project Management Diploma</li><li>Course 03: Risk Management</li><li>Course 04: Corporate Risk And Crisis Management</li><li>Course 05: Operations and Time Management</li><li>Course 06: Strategic Planning and Implementation</li><li>Course 07: Quality Management and Strategic Training - ISO 9001</li><li>Course 08: Process Mapping</li><li>Course 09: RCA: Root Cause Analysis</li><li>Course 10: Change Management</li><li>Course 11: Lean Six Sigma White Belt course</li><li>Course 12: Six Sigma Green Belt Diploma</li><li>Course 13: Six Sigma Black Belt - Advance Diploma</li><li>Course 14: The 5S Lean Methodology in Action</li><li>Course 15: Lean Leadership, Culture and Management - Online Diploma</li><li>Course 16: CSR Policies &amp; Supply Chain Management</li><li>Course 17: Stakeholder Management</li><li>Course 18: Fundamentals of Business Analysis</li><li>Course 19: Organisation &amp; People Management</li><li>Course 20: Process Improvement</li><li>Course 21: Agile Scrum Master Certification</li><li>Course 22: Team Management</li><li>Course 23: Corporate Relationship Goals for Success</li><li>Course 24: Strategic Business Management</li><li>Course 25: Business Strategy Planning</li><li>Course 26: Leadership Skills Training</li><li>Course 27: Enterprise Resource Planning (ERP)</li><li>Course 28: Art of Negotiation and Conflict Resolution</li><li>Course 29: Financial Modelling for Decision Making and Business plan</li><li>Course 30: Customer Relationship Management (CRM)</li><li>Course 31: Diploma in Lean Process and Six Sigma</li><li>Course 32: Business Management</li><li>Course 33: Construction Project Management and Construction Cost Estimation</li></ul><p><strong>In this exclusive Project Management bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Project Management lessons</li><li>One to one assistance from Project Management professionals if you need it</li><li>Innovative exams to test your knowledge after the Project Management course</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all thirty-three Project Management courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Project Management certificate and transcript on the next working day</li><li>Easily learn the Project Management skills and knowledge you want from the comfort of your home</li></ul> <p>The <strong>Project Management</strong> course has been prepared by focusing largely on Project Management career readiness. It has been designed by our Project Management <strong>specialists </strong>in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.<br /><br />The <strong>Project Management</strong> Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Project Management bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.<br /><br />This <strong>Project Management</strong> Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into <strong>Project Management</strong> Elementary modules, allowing our students to grasp each lesson quickly.<br /><br />The <strong>Project Management</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        330 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Project Management </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Project Management</li></ul><p><strong>Please Note:</strong> Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Project Management </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Project Management</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Project Management </strong>career because this course includes various courses as a bonus. This Project Management is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Project Management career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Project Management Institute (PMI)

Project Management Qualification (PMQ)

Project Management Professional (PMP)

Project Management

Level 6 Certificate in Project Management - CPD Approved

<p><strong>24 Hour Flash Deal **33-in-1 Level 2 Business Improvement Certification Mega Bundle**</strong><br /><br /><strong> Level 2 Business Improvement Certification Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong><br /><br />Take the initial steps towards a successful long-term career by studying the <strong>Level 2 Business Improvement Certification</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Level 2 Business Improvement Certification bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /><br />This <strong>Level 2 Business Improvement Certification</strong> course provides complete 360-degree training on Level 2 Business Improvement Certification. You'll get not one, not two, not three, but <strong>thirty-three</strong> Level 2 Business Improvement Certification courses included in this course. Plus, Studyhub's signature, <strong>Forever Access,</strong> is given as always, meaning these Level 2 Business Improvement Certification courses are yours for as long as you want them once you enrol in this course<br /><br /><strong>This Level 2 Business Improvement Certification Bundle consists of the following career-oriented courses:</strong></p><ul><li>Course 01: Business Management</li><li>Course 02: Diploma in Lean Process and Six Sigma</li><li>Course 03: Process Mapping</li><li>Course 04: RCA: Root Cause Analysis</li><li>Course 05: Quality Management and Strategic Training</li><li>Course 06: 5S Lean Methodology</li><li>Course 07: Good Manufacturing Practises (GMP)</li><li>Course 08: Change Management</li><li>Course 09: Strategic Business Management</li><li>Course 10: Business Management and Finance</li><li>Course 11: Financial Planning</li><li>Course 12: Tax Strategy and Financial Planning for Beginners</li><li>Course 13: Strategic Planning and Implementation</li><li>Course 14: Enterprise Resource Planning (ERP)</li><li>Course 15: Business Analysis Certification and Corporate Investigation Training</li><li>Course 16: Product Management</li><li>Course 17: Investment: Complete Investing Course</li><li>Course 18: Fundraising</li><li>Course 19: Crowdfunding Confidential: Easy Ways to Boost Fundraising</li><li>Course 20: Branding Fundamentals for New Business</li><li>Course 21: Ecommerce Management Certification, Branding and Marketing</li><li>Course 22: Lean Production, Logistics and Supply Chain Management Training</li><li>Course 23: Lean Organisation Management Principles, Processes, and Techniques</li><li>Course 24: Customer Relationship Management (CRM)</li><li>Course 25: Business Model Canvas for Business Plan</li><li>Course 26: Leadership Skills Training</li><li>Course 27: Operations and Time Management</li><li>Course 28: Business Networking Skills</li><li>Course 29: Cash Flow Management in Small Businesses: Key Considerations</li><li>Course 30: Corporate Relationship Goals for Success</li><li>Course 31: Public Speaking: Presentations like a Boss</li><li>Course 32: Project Management</li><li>Course 33: Risk Management</li></ul><p><strong>In this exclusive Level 2 Business Improvement Certification bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step-by-step Level 2 Business Improvement Certification lessons</li><li>One-on-one assistance from Level 2 Business Improvement Certification professionals if you need it</li><li>Innovative exams to test your knowledge after the Level 2 Business Improvement Certification course</li><li>24/7 customer support should you encounter any hiccups</li><li>A top-class learning portal</li><li>Unlimited lifetime access to all thirty-three Level 2 Business Improvement Certification courses</li><li>The digital certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Level 2 Business Improvement Certification certificate and transcript on the next working day</li><li>Easily learn the Level 2 Business Improvement Certification skills and knowledge you want from the comfort of your home</li></ul> <p>The <strong>Level 2 Business Improvement Certification</strong> course has been prepared by focusing largely on Level 2 Business Improvement Certification career readiness. It has been designed by our Level 2 Business Improvement Certification specialists in such a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one-on-one assistance will also be provided if it's required by any learners.<br /><br />The <strong>Level 2 Business Improvement Certification</strong> Bundle is one of the most prestigious trainings offered at StudyHub and is highly valued by employers for good reason. This Level 2 Business Improvement Certification bundle course has been created with <strong>thirty-three</strong> premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.<br /><br />This <strong>Level 2 Business Improvement Certification</strong> Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Level 2 Business Improvement Certification Elementary modules, allowing our students to grasp each lesson quickly.<br /><br />The <strong>Level 2 Business Improvement Certification</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card, you will get discounts on things like music, food, travel, clothes, etc.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        330 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Level 2 Business Improvement Certification </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Level 2 Business Improvement Certification</li></ul><p>Please note, To get qualified you need to enrol the below programmes:</p><p>Level 2 Certificate in Business Improvement Techniques (RQF)</p><p><strong>Please Note:</strong> Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Level 2 Business Improvement Certification</strong> course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Level 2 Business Improvement Certification</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Level 2 Business Improvement Certification </strong>career because this course includes various courses as a bonus. This Level 2 Business Improvement Certification is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Level 2 Business Improvement Certification career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Finance Cert & Exam Prep

IT Certifications

Certificate of Business Continuity Programme (CBCI)

Diploma for School Business Leaders (DSBM)

FA Level 1

Institute of Leadership & Management (ILM)

Level 2 Certificate in Business Improvement Technique

<p><strong>24 Hour Flash Deal **33-in-1 Business Administration Mega Bundle**<br /><br /> Business Administration Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong><br /><br />Take the initial steps toward a successful long-term career by studying the <strong>Business Administration</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Business Administration bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /><br />This <strong>Business Administration</strong> course provides complete 360-degree training on Business Administration. You'll get not one, not two, not three, but <strong>thirty-three</strong> Business Administration courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these <strong>Business Administration</strong> courses are yours for as long as you want them once you enrol in this course<br /><br /><strong>This Business Administration Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Level 3 Diploma in Business Administration</li><li>Course 02: Fundamentals of Business Analysis</li><li>Course 03: Business Strategy Planning</li><li>Course 04: Strategic Business Management</li><li>Course 05: Business Management and Finance Course</li><li>Course 06: Strategic Planning and Implementation</li><li>Course 07: Enterprise Resource Planning (ERP)</li><li>Course 08: Operations and Time Management</li><li>Course 09: Corporate Relationship Goals for Success</li><li>Course 10: Leadership Skills Training</li><li>Course 11: Project Management</li><li>Course 12: Risk Management</li><li>Course 13: Corporate Risk And Crisis Management</li><li>Course 14: Business Management</li><li>Course 15: Diploma in Lean Process and Six Sigma</li><li>Course 16: Process Mapping</li><li>Course 17: RCA: Root Cause Analysis</li><li>Course 18: Quality Management and Strategic Training - ISO 9001</li><li>Course 19: 5S Lean Methodology</li><li>Course 20: Change Management</li><li>Course 21: Lean Six Sigma White Belt course</li><li>Course 22: Six Sigma Green Belt Diploma</li><li>Course 23: Six Sigma Black Belt - Advance Diploma</li><li>Course 24: Agile Project Management Diploma</li><li>Course 25: Process Improvement</li><li>Course 26: Lean Leadership, Culture and Management - Online Diploma</li><li>Course 27: Team Management</li><li>Course 28: Agile Scrum Master Certification</li><li>Course 29: CSR Policies &amp; Supply Chain Management</li><li>Course 30: Customer Relationship Management (CRM)</li><li>Course 31: Financial Modelling for Decision Making and Business plan</li><li>Course 32: Art of Negotiation and Conflict Resolution</li><li>Course 33: Stakeholder Management</li></ul><p><strong>In this exclusive Business Administration bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Business Administration lessons</li><li>One to one assistance from Business Administration professionals if you need it</li><li>Innovative exams to test your knowledge after the Business Administration course</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all thirty-three Business Administration courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Business Administration certificate and transcript on the next working day</li><li>Easily learn the Business Administration skills and knowledge you want from the comfort of your home</li></ul> <p>The <strong>Business Administration</strong> course has been prepared by focusing largely on Business Administration career readiness. It has been designed by our Business Administration <strong>specialists </strong>in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.<br /><br />The <strong>Business Administration</strong> Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Business Administration bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.<br /><br />This <strong>Business Administration</strong> Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into <strong>Business Administration</strong> Elementary modules, allowing our students to grasp each lesson quickly.<br /><br />The <strong>Business Administration</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        330 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Business Administration </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Business Administration</li></ul><p>After completing this course you can progress towards-</p><ul><li>Level 1 Certificate in Business Administration</li><li>Level 2 Certificate - Business Administration</li><li>Level 2 Certificate in Principles of Business Administration (RQF)</li><li>Level 2 Certificate in Principles of Business Administration (VRQ)</li><li>Level 2 Certificate in Principles of Business and Administration (RQF)</li><li>Level 3 Certificate in Principles of Business (RQF) Administration</li><li>BTEC Business</li><li>Level 4 Diploma in Business Administration</li><li>Level 6 Diploma in Business Administration</li><li>Level 2 Diploma in Business Administration (RQF)</li><li>Level 3 Diploma in Business Administration (RQF)</li></ul><p><strong>Please Note:</strong> Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Business Administration </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Business Administration</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Business Administration </strong>career because this course includes various courses as a bonus. This Business Administration is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Business Administration career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Bachelor of Business Administration (BBA)

Business Administration

Bachelor of Business Studies (BBS)

Business & Management

Business Admin

Level 3 Diploma in Business Administration - CPD Certified

<p><strong>24 Hour Flash Deal **33-in-1 Business Relationship Management Mega Bundle**</strong><br /><br /><strong> Business Relationship Management Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong><br /><br />Take the initial steps toward a successful long-term career by studying the <strong>Business Relationship Management</strong> package online with <strong>Studyhub</strong> through our online learning platform. The <strong>Business Relationship Management</strong> bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /><br />This <strong>Business Relationship Management</strong> course provides complete 360-degree training on Business Relationship Management. You'll get not one, not two, not three, but <strong>thirty-three</strong> Business Relationship Management courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these <strong>Business Relationship Management</strong> courses are yours for as long as you want them once you enrol in this course<br /><br /><strong>This Business Relationship Management Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Business Studies</li><li>Course 02: Strategic Business Management</li><li>Course 03: Corporate Relationship Goals for Success</li><li>Course 04: Customer Relationship Management (CRM)</li><li>Course 05: Business Networking Skills</li><li>Course 06: Diploma in Sales and Strategic Marketing Certificate</li><li>Course 07: Leadership Skills Training</li><li>Course 08: Leadership and Management Essential Skill</li><li>Course 09: Business Management and Finance Course</li><li>Course 10: Strategic Planning and Implementation</li><li>Course 11: Operations and Time Management</li><li>Course 12: Conflict Resolution</li><li>Course 13: Performance Management</li><li>Course 14: Diversity Training</li><li>Course 15: Motivational Mentorship: Inspiring Personal and Professional Growth</li><li>Course 16: Corporate Social Responsibility Diploma</li><li>Course 17: Effective Communication Skills Diploma</li><li>Course 18: Cross-Cultural Awareness Training Diploma Certificate</li><li>Course 19: Public Speaking: Presentations like a Boss</li><li>Course 20: Emotional Intelligence and Social Management Diploma</li><li>Course 21: Business Contract &amp; Compliance Manager: Ensuring Legal Integrity Diploma</li><li>Course 22: Middle Manager Management</li><li>Course 23: Employee Engagement and Retention Strategies</li><li>Course 24: Courageous Communication Strategies</li><li>Course 25: Accredited Mediator Skills Training: Mediation &amp; Dispute Resolution</li><li>Course 26: Influencing and Negotiation Skills</li><li>Course 27: Team Management</li><li>Course 28: Stakeholder Management</li><li>Course 29: Talent Management &amp; Employee Retention Techniques</li><li>Course 30: Organisation &amp; People Management</li><li>Course 31: B2B Business Development: Strategies for Sustainable Growth</li><li>Course 32: Corporate Risk And Crisis Management</li><li>Course 33: Administration : Office Administration</li></ul><p><strong>In this exclusive Business Relationship Management bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Business Relationship Management lessons</li><li>One to one assistance from Business Relationship Management professionals if you need it</li><li>Innovative exams to test your knowledge after the Business Relationship Management course</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all thirty-three Business Relationship Management courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Business Relationship Management certificate and transcript on the next working day</li><li>Easily learn the Business Relationship Management skills and knowledge you want from the comfort of your home</li></ul> <p>The <strong>Business Relationship Management</strong> course has been prepared by focusing largely on Business Relationship Management career readiness. It has been designed by our Business Relationship Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.<br /><br />The <strong>Business Relationship Management</strong> Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This <strong>Business Relationship Management</strong> bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.<br /><br />This <strong>Business Relationship Management</strong> Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into <strong>Business Relationship Management</strong> Elementary modules, allowing our students to grasp each lesson quickly.<br /><br />The <strong>Business Relationship Management</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        330 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Business Relationship Management </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Business Relationship Management</li></ul><p><strong>Please Note:</strong> Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Business Relationship Management </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Business Relationship Management</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Business Relationship Management </strong>career because this course includes various courses as a bonus. This Business Relationship Management is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Business Relationship Management career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Master of Business Management (MBM)

Master of Business Law (MBL)

Business Relationship Management Professional (BRMP)

Business Relationship Management Professional - CPD Certified

<p><em>Master Customer Service &amp; CRM</em><em> - delight your customers using great customer care and benefit from lifelong loyalty and referrals</em></p><p>Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yoursâ¦.But guess what - it's not! Customer Service &amp; CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion.</p><p>With Apex Learning online Customer Service &amp; CRM course, you can learn the fundamental elements of Customer Service &amp; CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service &amp; CRM program to the highest level.</p><p>The Customer Service &amp; CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service &amp; CRM. So go ahead and give your career in expert Customer Service &amp; CRM a solid boost by accessing professional and helpful learning from Apex Learning today.</p><p><strong>This Customer Service &amp; CRM Training s Bundle Consists of the following Premium courses: </strong></p><p><strong>Courses are included in this Customer Service &amp; CRM Training s Bundle?</strong></p><ul><li>Course 01: Sales and Marketing Skills Level 3</li><li>Course 02: Customer Relationship Management</li><li>Course 03: Know Your Customer (KYC)</li><li>Course 04: Leadership &amp; Management Diploma</li><li>Course 05: Risk Management Level 7</li><li>Course 06: Retail Management Level 5</li><li>Course 07: Effective Communication Skills</li><li>Course 08: Performance Management</li><li>Course 09: Quality Management</li><li>Course 10: Time Management</li></ul><p>Enrol now in Customer Service &amp; CRM To advance your career, and use the premium study materials from Apex Learning.</p><p>The Customer Service &amp; CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service &amp; CRM Expertise and essential knowledge, which will assist you in reaching your goal.</p><p><strong>Customer Service &amp; CRM Bundle Certificates after completion:</strong></p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li></ul><ul><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        105 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>There is no experience or previous qualifications required for enrolment on this Customer Service &amp; CRM. Our course suitable for students, of all academic backgrounds.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our Customer Service &amp; CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G.</p><p>There is no time limit for completing this Customer Service &amp; CRM course, it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this Customer Service &amp; CRM expertise will increase the value of your CV and open you up to multiple job sectors.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Customer Service Skills Complete Training</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Overview:
Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals
Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion.
With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level.
The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today.
This Customer Service & CRM Training Bundle Consists of the following Premium courses: 
Course 01: Sales and Marketing Skills Level 3
Course 02: Customer Relationship Management
Course 03: Know Your Customer (KYC)
Course 04: Leadership & Management Diploma
Course 05: Risk Management Level 7
Course 06: Retail Management Level 5
Course 07: Effective Communication Skills
Course 08: Performance Management
Course 09: Quality Management
Course 10: Time Management
Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning.



Why Choose this Customer Service Bundle?
FREE Customer Service & CRM CPD-accredited certificate
Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery)
Lifetime access to the Customer Service & CRM course materials
The Customer Service & CRM program comes with 24/7 tutor support
Get instant access to this Customer Service & CRM course
Learn Customer Service & CRM training from anywhere in the world
The Customer Service & CRM training is affordable and simple to understand
The Customer Service & CRM training is entirely online



Description:
The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal.
Customer Service & CRM Bundle Certificates after completion:
PDF Certificate: Free (Previously it was £9.99*11 = £109)
Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99)



Who is this Customer Service course for? 
There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds.



Requirements 
Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G.
There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace.



Career path 
Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors.



Certificates
Digital certificate - Included 
Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Apex Learning

Customer Service

Customer Service & CRM Diploma - CPD Certified

This Offer is vaild for first 10 Learners Only!!

Limited Time Offer!

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		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this step-by-step CRM Lead training course. This CRM Lead course for Consistent Profits has been specially designed to help learners gain a good command of CRM Lead, providing them with a solid foundation of knowledge to understand relevant professionals' job roles.</p><p>Through this CRM Lead course, you will gain a theoretical understanding of CRM Lead and others relevant subjects that will increase your employability in this field, help you stand out from the competition, and boost your earning potential in no time.</p><p>Not only that, but this CRM Lead training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. </p><p>This course is fully CPD-accredited and broken down into several manageable modules, making it ideal for aspiring professionals.</p></div>
				</div>
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				<section>
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			<div>
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				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
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			</div>
		</section>
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		</section>
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			<div>
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				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
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			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
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				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Introduction to Customer Relationship Management (CRM)</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Customer Relationship Management (CRM)</td><td><span>🕐 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: CRM Fundamentals</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Fundamentals</td><td><span>🕐 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: CRM Strategies</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Strategies</td><td><span>🕐 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Data Analysis in CRM</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Data Analysis in CRM</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: CRM Databases</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Databases</td><td><span>🕐 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Deepening Customer Relationship</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Deepening Customer Relationship</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Handling Customer Complaints</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Customer Complaints</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 8: Introduction to Customer Service</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Customer Service</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 9: What's Different about Good Customer Service?</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What's Different about Good Customer Service</td><td><span>🕐 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Future of CRM</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Future of CRM</td><td><span>🕐 00:25:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Learning & Development

Customer Relationship Management

CRM (Customer Relationship Management)

Trainers Course

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

CRM Lead

<p><strong>Do you want to work as a customer service representative?</strong> Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you!</p> <p>This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth.</p> <p>Our modules are primarily based on <strong>defining, building, sustaining, and improving long-term relationships with customers. </strong>By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to :</p> <ul> <li><strong>Understanding customer needs and wants </strong></li><li><strong>Satisfying and motivating potential customers</strong></li><li><strong>Translating them into an actual customer </strong></li></ul> <p>One of the key topics in the CRM bundle is <strong>Customer acquisition and retention </strong>this will cover issues such as :</p> <ul> <li><strong>Acquiring customers at a lesser cost and acquiring as many customers as possible </strong></li><li><strong>Acquiring customers who have an affinity and are business oriented </strong> </li><li><strong>Acquiring customers who are keen on the newer business model </strong> </li></ul> <p>Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card.</p> <p><strong>What other courses are included with this CRM Training?</strong></p> <ul> <li><strong>Course 01: </strong>Customer Relationship Management<strong><br /></strong></li><li><strong>Course 02: </strong>Know Your Customer (KYC)</li><li><strong>Course 03: </strong>Retail Management - Level 5<strong><br /></strong></li><li><strong>Course 04: </strong>Phone-Based Customer Service<strong><br /></strong></li><li><strong>Course 05: </strong>Sales: Psychology of Customers<strong><br /></strong></li><li><strong>Course 06: </strong>GCSE English<strong><br /></strong></li><li><strong>Course 07: </strong>Public Speaking and Presentation Skill Course<strong><br /></strong></li><li><strong>Course 08: </strong>The Formula to Talk with Strangers<strong><br /></strong></li><li><strong>Course 09: </strong>Level 2 Microsoft Office Essentials<strong><br /></strong></li><li><strong>Course 10</strong><strong>: </strong>Time Management<strong><br /></strong></li><li><strong>Course 11: </strong>Stress Management Training</li></ul> <p><strong>From this CRM bundle Learners will acquire knowledge on : </strong></p> <ul> <li>What is Customer Relationship Management (CRM)</li><li>Importance of CRM in business</li><li>Customer Retention &amp; Loyalty</li><li>Get an understanding of how the CRM process works</li><li>Importance of retail management in business</li><li>Practical tools and approaches for conducting customer attitude surveys</li><li>Getting to know your customers, and identifying concerns and possibilities.</li><li>Learn the Formula to Talk with Strangers</li><li>Public Speaking and Presentation Skills</li><li>Learn how to make the best use of time</li></ul> <p>So, enrol now in this <strong>CRM (Customer Relationship Management) </strong> Training to advance your career!</p><p>We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff.</p> <p><strong>Course Curriculum</strong></p> <p>Course Curriculum of <strong>CRM (Customer Relationship Management)</strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the <strong>CRM (Customer Relationship Management) </strong>course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks</li><li>Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy</li><li>Senior marketing managers looking for a different approach when considering how to manage customer relationships</li><li>Professionals aiming to advance their careers in marketing, leadership, or CRM.</li></ul> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>CRM (Customer Relationship Management) </strong><strong>Training </strong> is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>CRM manager</li><li>Senior CRM manager</li><li>Head of CRM</li><li>Director of Performance Marketing</li></ul> <p>The average salary of a CRM manager is approximately £48,000 per year</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Customer Relationship Management</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p> <p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Customer Relations

Continuous Professional Development (CPD)

CRM - CPD Accredited

<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><span>Register on the CRM Lead today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.</span></p><p><span>The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.</span></p><p><span>Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion.</span></p><p><span>The CRM Lead is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.</span></p><p><span>The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!</span></p><h5><b>What You Get With The CRM Lead</b></h5><ul><li><span>Receive an e-certificate upon successful completion of the course</span></li><li><span>Get taught by experienced, professional instructors</span></li><li><span>Study at a time and pace that suits your learning style</span></li><li><span>Get instant feedback on assessments </span></li><li><span>24/7 help and advice via email or live chat</span></li><li><span>Get full tutor support on weekdays (Monday to Friday)</span></li></ul>					</div>
						</div>
				</div>
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		</div>
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		</section>
				<section>
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		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Course Design</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<div id="course-home"><div><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Video lessons</span></li><li><span>Online study materials</span></li></ul></div></div>					</div>
						</div>
				</div>
						</div>
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		</div>
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		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Certification</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</span></p>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2>Who Is This Course For:</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Requirements:</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>The online training is open to all students and has no formal entry requirements. To study the CRM Lead, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: CRM Fundamentals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: CRM Strategies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Data Analysis in CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: CRM Databases</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Deepening Customer Relationship</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Handling Customer Complaints</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 8: Introduction to Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 9: What's Different about Good Customer Service?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What's Different about Good Customer Service?</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Future of CRM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment - CRM Lead</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - CRM Lead</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order your Certificates &amp; Transcripts</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificates &amp; Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

<p>Do you want to improve your customer service skills and build stronger relationships with your customers? Look no further than the CRM and Phone-Based Customer Service bundle. This comprehensive bundle includes two QLS-endorsed courses and five CPD QS-accredited courses, providing you with the knowledge and skills you need to excel in the world of customer service.</p><p>The bundle's two QLS-endorsed courses, the Diploma in Customer Relationship Management (CRM) and Phone-Based Customer Service, cover fundamental topics such as communication skills, relationship management, and phone-based customer service techniques. These courses are designed to help learners understand the importance of customer service and how it can impact business success. Upon completing these courses, learners will receive a hardcopy certificate, which adds value to their resumes and impresses potential employers.</p><p>The five CPD QS-accredited courses in this bundle further enhance learners' skills in customer service. The courses cover essential topics such as KYC, assertiveness and self-confidence development, patient customer service training, winning customers efficiently, and customer service representation. These courses provide learners with the tools and knowledge needed to handle challenging customer service situations with ease.</p><p>This bundle is ideal for individuals who want to develop their customer service skills. Whether you are an entry-level employee or an experienced professional, this bundle provides you with the knowledge and credentials needed to succeed in the customer service industry. Enrol now in the CRM and Phone-Based Customer Service bundle to take the first step towards becoming a customer service expert.</p><p><strong>This bundle comprises the following courses:</strong></p><p><strong>QLS Endorsed Courses:</strong></p><ul><li><strong>Course 01:</strong>Diploma in Customer Relationship Management (CRM) at QLS Level 4</li><li><strong>Course 02:</strong>Diploma in Phone-Based Customer Service Training at QLS Level 5</li></ul><p><strong>CPD QS Accredited Courses:</strong></p><ul><li><strong>Course 03:</strong> KYC</li><li><strong>Course 04:</strong> Assertiveness and Self Confidence Development</li><li><strong>Course 05:</strong> Patient Customer Service Training</li><li><strong>Course 06:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 07:</strong> Customer Service - Representative</li></ul><p><strong>Learning Outcomes</strong></p><p>Upon completing the CRM and Phone-Based Customer Service bundle, learners will be able to:</p><ul><li>Understand the fundamental principles of customer relationship management.</li><li>Use phone-based customer service techniques to handle challenging situations.</li><li>Develop effective communication skills to build stronger relationships with customers.</li><li>Apply assertiveness and self-confidence development techniques to succeed in customer service.</li><li>Implement patient customer service training to handle customer complaints.</li><li>Utilise KYC techniques to verify customer identities and prevent fraud.</li><li>Win customers efficiently and represent the company with professionalism.</li></ul><p><strong>Please Note:</strong> Imperial Academy is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.</p><p>The CRM and Phone-Based Customer Service bundle includes two QLS-endorsed courses, Diploma in Customer Relationship Management (CRM) and a Phone-Based Customer Service. The Diploma in CRM covers fundamental topics such as CRM strategies, data analysis in CRM, deepening customer relationships, and handling customer complaints. Upon completing this course, learners will have the necessary knowledge to implement effective CRM strategies and handle customer complaints professionally.</p><p>The Phone-Based Customer Service course covers essential topics such as customer service communication strategies, building rapport over the phone, managing inbound and outbound calls, and problem-solving over the phone. This course is designed to help learners understand the importance of phone-based customer service and the skills required to succeed in this field. Upon completion of this course, learners will have the skills to handle challenging customer service situations over the phone professionally.</p><p><strong>Certificate</strong></p><p>The Quality Licence Scheme ensures excellence and quality. These courses' learning outcomes provide the learners with high competence in their line of work as well. So, QLS-endorsed courses deliver not only deep knowledge but also add great value to the resume.</p><p>After completing the assessments, learners will be eligible for a prestigious QLS Certificate for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The CRM and Phone-Based Customer Service bundle is ideal for:</p><ul><li>Customer service representatives who want to improve their skills.</li><li>Customer service managers who want to train their staff.</li><li>Entrepreneurs who want to enhance their customer service skills.</li><li>Individuals who want to pursue a career in customer service.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Representative - £18,000 to £25,000 per annum.</li><li>Customer Service Manager - £25,000 to £45,000 per annum.</li><li>Customer Experience Manager - £35,000 to £60,000 per annum.</li></ul><p><strong>Please note</strong> that the above salary ranges are for guidance only and can vary depending on factors such as location, industry, and experience.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Imperial Academy

Service Design Courses (SDC)

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

CRM and Phone Based Customer Service - QLS Endorsed

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Customer Relationship Management (CRM), KYC &amp; Customer Service Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.</p><p>The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of <strong>CRM</strong> to the specifics of <strong>KYC compliance</strong>, and the nuances of exceptional <strong>Customer Service</strong>, this bundle has it all. Additionally, it focusses on personal development skills such as <strong>Assertiveness</strong>, <strong>Self-confidence</strong>, <strong>Stress Management</strong>, and <strong>Effective Communication</strong>, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of <strong>Professional CV Writing</strong> and <strong>Job Search Skills</strong> ensures you're fully prepared to take the next step in your career.</p><p>Key Features of the Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Diploma in Customer Relationship Management (CRM)</strong></li><li><strong> QLS Course 02: KYC</strong></li><li><strong> QLS Course 03: Customer Service</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Assertiveness and Self-Confidence Development</li><li><strong>Course 02:</strong> Patient Customer Service Training</li><li><strong>Course 03:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 04:</strong> Customer Service - Representative</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class for Life</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul></ul><p>Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!</p><p><strong>Learning Outcomes of Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</strong></p><ul><li>Master CRM strategies to build and maintain customer relationships.</li><li>Understand KYC regulations and their application in business.</li><li>Deliver outstanding customer service across various platforms.</li><li>Develop assertiveness and self-confidence in professional settings.</li><li>Manage stress effectively in high-pressure customer service environments.</li><li>Enhance communication skills for clear, impactful interactions.</li></ul><p><strong>Why Prefer this CRM Course?</strong></p><ul><li>Get free <strong>QLS Endorsed Certificates</strong> upon completion of the CRM course</li><li>Get a <strong>Free Student ID Card</strong> with CRM Training</li><li>The CRM course is <strong>Affordable and Simple</strong> to understand</li><li><strong>Lifetime Access</strong> to the CRM course materials</li><li>The CRM course comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Diploma in Customer Relationship Management (CRM)</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Communication Skills</li><li>Module 08: Negotiation Techniques</li><li>Module 09: Conflict Management</li><li>Module 10: Time Management</li><li>Module 11: Handling Customer Complaints</li><li>Module 12: Future of CRM</li></ul><p><strong> Course 02: KYC<br /></strong></p><ul><li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong> Course 03: Customer Service</strong></p><ul><li>Module 01: Who We Are and What We Do</li><li>Module 02: Establishing Your Attitude</li><li>Module 03: Identifying and Addressing Customer Needs</li><li>Module 04: Generating Return Business</li><li>Module 05: In-Person Customer Service</li><li>Module 06: Giving Customer Service over the Phone</li><li>Module 07: Providing Electronic Customer Service</li><li>Module 08: Recovering Difficult Customers</li><li>Module 09: Understanding When to Escalate</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free</strong> (Previously it was £12.99*13 = £169)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (Previously it was £99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        130 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Customer service reps</li><li>CRM professionals</li><li>KYC analysts</li><li>Job seekers</li><li>Team leaders</li><li>Career changers</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this CCTV Operation &amp; Security Management bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Customer Relationship Manager - £30,000 to £50,000</li><li>Customer Service Representative - £18,000 to £25,000</li><li>KYC Analyst - £25,000 to £40,000</li><li>Communications Manager - £30,000 to £45,000</li><li>Stress Management Coach - £25,000 to £35,000</li><li>Professional CV Writer - £20,000 to £30,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>QLS Endorsed Hard Copy Certificates</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Hard copy certificate - Included<br /><br /></p><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Customer Care

Customer Relationship Management (CRM), KYC & Customer Service

<p><strong>*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! ***</strong></p><p>Ignite your dynamic career and strengthen your deep insight knowledge by signing up for CRM Ultimate Masterclass. This CRM Ultimate Masterclass is the ideal approach for you to obtain a thorough understanding and knowledge of the subject.</p><p>We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding CRM Ultimate Masterclass course to improve your pertinent skills. In this easy-to-digest CRM Ultimate Masterclass course, you will get exclusive training, which will enable you to stand out in this competitive market.</p><p>However, this course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this CRM Ultimate Masterclass Programme, you will attain the productivity to succeed in your organisation.</p><p>So, if you are eager to see yourself in a gratifying CRM Ultimate Masterclass career, then enrol in our course today!</p><p><strong>What will make you stand out?</strong></p><p>On completion of this online course, you will gain:</p><ul><li>CPD Certified Course</li><li>After successfully completing this Course, you will receive a <strong>FREE PDF Certificate </strong>as evidence of your newly acquired abilities.</li><li>Lifetime access to the whole collection of CRM Ultimate Masterclass learning materials.</li><li>This course online test with immediate results</li><li>Enroling in this Course has no additional costs.</li><li>You can study and complete this course at your own pace.</li><li>Study for the CRM Ultimate Masterclass course using any <strong>internet-connected device,</strong> such as a computer, tablet, or mobile device.</li></ul><p>The substantial CRM Ultimate Masterclass is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this CRM Ultimate Masterclass just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of CRM Ultimate Masterclass and explore the key topics such as:</p><p><strong>Curriculum:</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p>Therefore, reinforce your knowledge and furnish your skills by enroling in our course. Take one step closer to achieving your goal.</p><p><strong>Show off your new skills with a certificate of completion</strong></p><p>When you have finished all of the course lectures, a digital certificate will be available for download.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Is This CRM Ultimate Masterclass Course the Right Option for You?</strong></p><p>This CRM Ultimate Masterclass course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this course.</p><p>This course is open to everybody. You can access the CRM Ultimate Masterclass course materials from any location in the world and there are no requirements for enrolment.</p><p><strong>You should enrol in this CRM Ultimate Masterclass course if you:</strong></p><ul><li>Aspire to understand CRM Ultimate Masterclass better.</li><li>Already working on CRM Ultimate Masterclass and eager to learn more.</li><li>Is a student pursuing a relevant field of study?</li><li>Trying to get a job in CRM Ultimate Masterclass-related fields.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Without any formal requirements, you can delightfully enrol in this CRM Ultimate Masterclass course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The aim of this exclusive course is to help you toward your dream career. So, complete this CRM Ultimate Masterclass course and enhance your skills to explore opportunities in relevant areas.</p>
                        </div>

NextGen Learning

CRM Ultimate Masterclass

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now</strong></p><p>No matter what industry are you in, customers are the lifeblood of every business! And <strong>happy customers</strong> mean <strong>healthy business</strong>. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way.</p><p>Our comprehensive bundle on <strong>Customer Relationship Management (CRM)</strong>will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability.</p><p>So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you.</p><p><strong>What will you learn from this Customer Relationship Management (CRM) bundle:</strong></p><ul><li>Become fully aware of CRM, its fundamentals, strategies and the future of CRM</li><li>Explore KYC, CDD, AML and methods to carry out KYC and AML</li><li>Gain an acute understanding of communication, its principles and fundamentals</li><li>Learn about customer service, how to focus on customers and to establish an action plan</li><li>Get a detailed overview of phone-based customer service and customer service communication strategies</li><li>Gain knowledge of hospitality management and the process of development and training in the hospitality industry</li><li>Discover how to work effectively across cultures</li><li>Unveil the secret tricks of the formula of talking with strangers</li><li>Fully understand performance management and conflict management</li><li>Acquire the knowledge, skills and guidelines of stress management</li></ul><p>Along with this <strong>Customer Relationship Management </strong>course<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p><p><strong>What other courses are included with this Customer Relationship Management?</strong></p><ul><li><strong>Course 1:</strong> Know Your Customer (KYC)<strong><br /></strong></li><li><strong>Course 2: </strong>Effective Communication Skills<strong><br /></strong></li><li><strong>Course 3: </strong>Retail Management - Level 5<strong><br /></strong></li><li><strong>Course 4: </strong>Phone-Based Customer Service<strong><br /></strong></li><li><strong>Course 5: </strong>Hospitality and Accommodation Management<strong><br /></strong></li><li><strong>Course 6:</strong> Working Effectively Across Cultures<strong><br /></strong></li><li><strong>Course 7: </strong>The Formula to Talk with Strangers<strong><br /></strong></li><li><strong>Course 8: </strong>Performance Management</li><li><strong>Course 9: </strong>Conflict Management</li><li><strong>Course 10:</strong> Stress Management Training</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><p>Curriculum</p><p><strong>Course 1: Customer Relationship Management</strong></p><ul><li>Introduction to Customer Relationship Management</li><li>Customer Relationship Management Fundamentals</li><li>CRM Strategies</li><li>Data Analysis in Customer Relationship Management</li><li>Customer Relationship Management Databases</li><li>Deepening Customer Relationship</li><li>Handling Customer Complaints</li><li>Future of CRM</li></ul><p><strong>Course 2: Know Your Customer (KYC)</strong></p><ul><li>Introduction to KYC</li><li>Customer Due Diligence</li><li>AML (Anti-Money Laundering)</li><li>KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Regulations to be Complied by Industries</li><li>Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong>Course 3: Effective Communication Skills</strong></p><ul><li>Introduction To Communication - Goals &amp; Benefits</li><li>Key Principles Of Communication</li><li>We are Always Communicating</li><li>Fundamentals Of Communication - Part 1</li><li>Fundamentals Of Communication - Part 2</li><li>Great Communication Tips - Part 1</li><li>Great Communication Tips - Part 2</li><li>Self-Talk &amp; Powerful Language</li><li>Miscommunication</li><li>Still MORE Great Tips! Part 1</li><li>Still MORE Great Tips! Part 2</li><li>Still MORE Great Tips! Part 3</li><li>Final Thoughts and Suggestions</li><li>PROMO Communication (BEST)</li></ul><p><strong>Course 4: Retail Management - Level 5<br /></strong></p><ul><li>Module 01: Introduction to Retail Management</li><li>Module 02: Retail Strategy</li><li>Module 03: Retail Buying and Merchandising</li><li>Module 04: Retail Pricing</li><li>Module 05: Supply Chain Management in Retailing</li><li>Module 06: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 07:Importance of Consumer Behaviour</li><li>Module 08: Taking Trends and Targeting Customers Effectively</li><li>Module 09: The Importance of Communicating with Customers</li><li>Module 10: Choosing a Retail Location</li><li>Module 11: Retail Psychology</li><li>Module 12: Negotiate the Right Deal with Suppliers</li><li>Module 13: Develop Store Security Procedures</li><li>Module 14: Management Skills for Leading Your Team</li><li>Module 15: Selling in Multiple Channels</li><li>Module 16: Retail Brand Management</li><li>Module 17: Health &amp; Safety for Retail Stores</li><li>Module 18: Consumer Rights Act</li></ul><p><strong>Course 5: Phone-Based Customer Service</strong></p><ul><li>Introduction to Customer Service</li><li>What's Different about Good Customer Service?</li><li>Customer Relationship Management</li><li>Customer Service Communication Strategies</li><li>Aspects of Phone Etiquette</li><li>Building Rapport Over the Phone</li><li>Inbound and Outbound Calls</li><li>Active Listening and Managing Tough Callers</li><li>Managing Interoffice Calls and Voicemail</li><li>Problem Solving over the Phone</li><li>Intra Organisation Dealings</li><li>Measuring Customer Service</li></ul><p><strong>Course 6: Hospitality and Accommodation Management</strong></p><ul><li>Introduction to Hospitality Management</li><li>An Overview of Hotel Industry</li><li>The Process of Selection and Recruitment in Hospitality Industry</li><li>The Process of Development and Training in Hospitality Industry</li><li>Management of Front Office Operations</li><li>Management of Housekeeping, Engineering and Security Operations</li><li>Management of Food and Beverage Operations</li><li>Management of Service Quality in Hospitality Industry</li><li>Marketing in Travel and Tourism Business</li><li>Accounting in Hospitality Industry</li><li>Customer Satisfaction</li><li>E-Hospitality and Technology</li></ul><p><strong>Course 7: Working Effectively Across Cultures</strong></p><ul><li>Introduction</li><li>Cultural identity</li><li>OBSERVE</li><li>Learn</li><li>APPLY</li><li>More practical TIPS</li><li>Wrap up</li></ul><p><strong>Course 8: The Formula to Talk with Strangers</strong></p><ul><li>Course Overview</li><li>The Formula</li><li>Summary</li><li>End</li></ul><p><strong>Course 9: Performance Management</strong></p><ul><li>Introduction</li><li>Performance</li><li>Key Performance Indicators</li><li>Reporting</li><li>Rewarding</li><li>Conclusion</li></ul><p><strong>Course 10: Conflict Management</strong></p><ul><li>Unit 01: Introduction</li><li>Unit 02: Understand the Keys to Conflict</li><li>Unit 03: How Misunderstandings Arise and the Solution</li><li>Unit 04: Personality Types in Conflict</li><li>Unit 05: Escalation of Conflict</li><li>Unit 06: De-escalating Conflict</li><li>Unit 07: Closing Section</li></ul><p><strong>Course 11: Stress Management Training</strong></p><ul><li>Beginning Concepts</li><li>Specific Stress Management Techniques</li><li>MORE Stress Reduction Strategies</li><li>Still MORE Stress Reduction Techniques - Part 1</li><li>Still MORE Stress Reduction Techniques - Part 2</li><li>Still MORE Stress Reduction Techniques - Part 3</li><li>BONUS Video &amp; Wrap Up!</li><li>Special LIVE Bonus Video!</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this <strong>Customer Relationship Management (CMR) </strong>bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our <strong>Customer Relationship Management (CMR) </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p><p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as:</p><ul><li>CRM Analyst</li><li>CRM Consultant</li><li>CRM Developer</li><li>CRM Executive</li><li>CRM Manager</li><li>CRM Specialist</li></ul><p>And many more!</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Customer Relationship Management (CRM)</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p><p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Know Your Customer (KYC)

Customer Experience Management

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd.</p><p>From the fundamentals of <strong>Customer Relationship Management</strong> and <strong>Public Relations</strong> strategies to the nuances of <strong>Phone-based Customer Service</strong> and <strong>KYC</strong> protocols, this bundle offers a deep insight into <strong>Customer Service Excellence</strong>. It also includes specialised training in <strong>Hospitality</strong>, <strong>Service Helpdesk</strong>, and <strong>Technical support</strong>, along with personal development courses like <strong>Assertiveness</strong>, <strong>Conflict resolution</strong>, and <strong>Effective Communication Skills</strong>.</p><p><strong>Courses Included In this CRM Training Are:</strong></p><ul><li><strong> Course 01:</strong> Customer Relationship Management</li><li><strong> Course 02:</strong> PR: Public Relation</li><li><strong> Course 03:</strong> Phone-Based Customer Service</li><li><strong> Course 04:</strong> Know Your Customer (KYC)</li><li><strong> Course 05:</strong> Customer Service - Representative</li><li><strong> Course 06:</strong> Customer Service &amp; Environment</li><li><strong> Course 07:</strong> Patient Customer Service Training</li><li><strong> Course 08:</strong> Customer Service Fraud Officer</li><li><strong> Course 09:</strong> Service Helpdesk &amp; Technical Support</li><li><strong> Course 10:</strong> Call Centre Training</li><li><strong> Course 11:</strong> Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality</li><li><strong> Course 12:</strong> Assertiveness and Self Confidence Development</li><li><strong> Course 13:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong> Course 14:</strong> Hotel Management with Hotel Receptionist and Hospitality Management</li><li><strong> Course 15:</strong> Professional Waiter Diploma</li><li><strong> Course 16:</strong> Receptionist Skills</li><li><strong> Course 17:</strong> Conflict Resolution</li><li><strong> Course 18:</strong> Decision-Making and Critical Thinking Training</li><li><strong> Course 19:</strong> Developing Interpersonal Skills Course</li><li><strong> Course 20:</strong> Effective Communication Skills</li></ul><p>Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert!</p><p><strong>Learning Outcomes of the CRM, PR &amp; Phone-Based Customer Service Bundle:</strong></p><ul><li>Master CRM strategies to enhance customer loyalty and retention.</li><li>Develop effective PR skills for managing public perception and communication.</li><li>Deliver exceptional phone-based customer service across industries.</li><li>Understand and implement KYC procedures for customer verification.</li><li>Enhance customer service skills specifically tailored for hospitality management.</li><li>Improve interpersonal, decision-making, and critical thinking skills.</li></ul><p><strong>Why Choose Our CRM, PR &amp; Phone-Based Customer Service Bundle?</strong></p><ul><li>Get a <strong>Free QLS Endorsed Certificate</strong> upon completion of the CRM bundle</li><li>Get a <strong>Free Student ID Card</strong> with CRM Training</li><li>The CRM course is <strong>Affordable and Simple</strong> to understand</li><li><strong>Lifetime Access</strong> to the CRM course materials</li><li>The CRM course comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong> Course Curriculum </strong></p><p><strong> Course 01: Diploma in Customer Relationship Management at QLS Level 4</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p><strong> Course 02: PR: Public Relation</strong></p><ul><li>Module 01: Introduction to Public Relations</li><li>Module 02: Concepts of Public Relations</li><li>Module 03: Management and Organisation of Public Relations</li><li>Module 04: Public Relations Tactics and Research</li><li>Module 05: Major Fields of Public Relations Practice Part I</li><li>Module 06: Major Fields of Public Relations Practice Part II</li><li>Module 07: Social Media and PR</li><li>Module 08: Public Speaking</li><li>Module 09: Power of Storytelling</li><li>Module 10: Becoming an Influencer</li><li>Module 11: Importance of Body Language</li><li>Module 12: Implementing CSR</li><li>Module 13: Performance Evaluation and Performance Reporting</li><li>Module 14: Cross-Cultural Awareness</li><li>Module 15: Cross-Cultural Communication</li><li>Module 16: Corporate Cross-Cultural Awareness</li><li>Module 17: Cultural Values</li><li>Module 18: Working with and Managing a Culturally Diverse Team</li><li>Module 19: Defamation</li><li>Module 20: Crisis management</li><li>Module 21: Media Regulatory Bodies</li><li>Module 22: Ethics: Professionalism in Public Relations</li><li>Module 23: Decision Making with Critical Thinking</li></ul><p><strong> Course 03: Phone-Based Customer Service</strong></p><ul><li>Module 01: Introduction to Customer Service</li><li>Module 02: What's Different about Good Customer Service?</li><li>Module 03: Customer Relationship Management</li><li>Module 04: Customer Service Communication Strategies</li><li>Module 05: Aspects of Phone Etiquette</li><li>Module 06: Building Rapport Over the Phone</li><li>Module 07: Inbound and Outbound Calls</li><li>Module 08: Active Listening and Managing Tough Callers</li><li>Module 09: Managing Interoffice Calls and Voicemail</li><li>Module 10: Problem Solving over the Phone</li><li>Module 11: Intra Organisation Dealings</li><li>Module 12: Measuring Customer Service</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 17 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free</strong> (Previously it was £12.99*20 = £260)</li><li><strong>CPD Hard Copy Certificate: Free</strong> (For The Title Course: Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (For The Title Course: Previously it was £99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        310 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Customer service reps</li><li>PR professionals</li><li>Hospitality staff</li><li>Call centre agents</li><li>Anyone in service</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this CRM bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Customer Relationship Manager - £30,000 to £50,000</li><li>Public Relations Officer - £25,000 to £40,000</li><li>Call Centre Manager - £28,000 to £45,000</li><li>Patient Service Specialist - £20,000 to £35,000</li><li>Hotel Receptionist/Manager - £18,000 to £30,000</li><li>Customer Service Trainer - £25,000 to £40,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>Customer Relationship Management CPD Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>Diploma in Customer Relationship Management at QLS Level 4</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Hard copy certificate - Included</em></p><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

CRM, PR & Phone-Based Customer Service

<p>Delve into the CRM (Customer Relationship Management)'s principles   Obtain the abilities required to raise your competence in this field   Get a grasp of level 3,4 with a certificate of level 4 knowledge   All with this Imperial Academy's all-inclusive course.</p> <p>Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of CRM (Customer Relationship Management). The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in this sector.</p> <p><strong>This skill building </strong><strong>training </strong><strong>includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>CPD Certifications (PDF and Hard Copy)</li><li>24/7 Tutor Support</li></ul><p>This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of CRM (Customer Relationship Management) as you move through the modules of this course and learn about its key ideas, including things like  </p> <p><strong>Level 3</strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li></ul> <p><strong>Level</strong><strong>4</strong></p> <ul> <li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get a Level4QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>If you want to understand the global influence of CRM (Customer Relationship Management), you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the CRM (Customer Relationship Management) issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this course, you are to start your career or begin the next phase of your career in this field.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

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