Name: Sales & Selling Management
Price: 23.99 GBP
Availability: InStock

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SAP Training:</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Overview</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is SAP?</strong><br fr-original-style="" style="box-sizing: border-box;">SAP is one of the largest ERP(Enterprise Resource Planning) software in the world. It provides end to end solution for Financials, Manufacturing, Logistics, Distributions etc.<br fr-original-style="" style="box-sizing: border-box;">SAP applications, built around their latest R/3 system, provide the capability to manage financial, asset, and cost accounting, production operations and materials, personnel, plants, and archived documents. The R/3 system runs on a number of platforms including Windows and MAC and uses the client/server model.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SAP Business Cases/ Live Project</strong><br fr-original-style="" style="box-sizing: border-box;">Our SAP training courses are designed in a way which gives the students maximum exposure of real-life scenario through no of business cases and guidance on implementation by professional SAP Consultants.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You receive a certificate once you finish the course from Osborne Training.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SAP&nbsp;Certification</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During the training, you get access to Sap sandbox which continues even after training finishes until the completion of the Internship.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You can also do an external exam to receive certification from SAP (Optional), for details on exam booking you may visit the SAP&nbsp;website.</p><section fr-original-style="" style="box-sizing: border-box;">
                    <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SAP Training Modules Available</strong></p>
<ol fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Financial &amp; Controlling (FICO)</li>
<li fr-original-style="" style="box-sizing: border-box;">High-Performance Analytic Appliance (HANA)</li>
<li fr-original-style="" style="box-sizing: border-box;">Supply Relationship Management (SRM)</li>
<li fr-original-style="" style="box-sizing: border-box;">Customer Relationship Management (CRM)</li>
</ol>


                </section>

Osborne Training

SAP Training

<p>Enrol in this Quality Management program right away to develop the abilities, expertise, and experience you need to advance your career. This training course covers the principles and practices of quality management. It aims to help participants understand how to effectively implement and maintain a quality management system in an organisation for business success.</p> <p>This Quality Management course is made up of a variety of in-depth, simple-to-digest sections that are intended to give you a thorough understanding of Quality Management. Also the modules will cover details about the 4 attributes of Quality management which are quality planning, quality control, quality assurance and quality improvement. Further you will get insights on customer expectation, delegation, six sigma, supply chain management and quality audits.</p> <p>Along with thiscourse<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>This Bundle Consists of the following Premium courses: </strong></p> <ul> <li><strong>Course 01: </strong>Quality Management</li><li><strong>Course 02:</strong> Supply Chain Management</li><li><strong>Course 03: </strong>Performance Management</li><li><strong>Course 04: </strong>People Management Skills Level 3</li><li><strong>Course 05: </strong>Diploma in Lean Process and Six Sigma</li><li><strong>Course 06: </strong>Time Management</li><li><strong>Course 07: </strong>Commercial Law 2021</li><li><strong>Course 08: </strong>Retail Operations Training Level 3</li><li><strong>Course 09: </strong>Purchasing &amp; Procurement Course - Level 3</li><li><strong>Course 10: </strong>Facilities Management</li><li><strong>Course 11: </strong>Risk Management Level 7</li></ul> <p>So, enrol now to advance your career!</p> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Fundamentals of quality management and how it impacts revenue and cost</li><li>Master Total Quality Management and learn how to improve quality</li><li>Understand quality control process and the benefits of it</li><li>Learn about customer relationship management (CRM), Kano model, customer satisfaction</li><li>Master Six Sigma project management, supply chain management</li><li>Learn to get the best out of others through people management</li><li>Get familiar with commercial laws, purchasing &amp; procurement methods, facilities, and risk management</li></ul> <p><strong>Benefits you'll get from choosing Apex Learning for this Course:</strong></p> <ul> <li>Pay once and get lifetime access <strong>to 11 CPD courses</strong></li><li>Free e-Learning App for engaging reading materials &amp; helpful assistance</li><li>Certificates, student ID for the Quality Management course included in a one-time fee</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules of Quality Management designed by expert instructors</li><li>Learn about at your ease - anytime, from anywhere</li><li>Study from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul><p>This approximately 3 hours course is packed with comprehensive information on Quality management delivered in 8 bite size modules with full audio voiceover. This bundle also includes 10 additional premium courses which are essential for a career in Quality management.</p> <p><strong>Quality Management</strong></p> <p>Module 01: Introduction to Quality Management - Topics covered are</p> <ul> <li>Definition of quality</li><li>Impact on revenue and cost</li><li>Evolution of quality</li><li>Quality management system</li><li>And much more</li></ul> <p>Module 02: Total Quality Management - Topics covered are</p> <ul> <li>Total Quality Management (TQM)</li><li>Primary elements of TQM</li><li>Foundation and four side of TQM pyramid</li><li>And much more</li></ul> <p>Module 03: Quality Measurement and Improvement - Topics covered are</p> <ul> <li>Quality cost</li><li>Measurement of employee cost</li><li>Benchmarking</li><li>Quality improvement process</li><li>And much more</li></ul> <p>Module 04: Quality Control - Topics covered are</p> <ul> <li>Quality assurance</li><li>Quality circles and quality improvement teams</li><li>Benefits of quality control</li><li>And much more</li></ul> <p>Module 05: Understanding Customer Expectations and Needs - Topics covered are</p> <ul> <li>Kano model</li><li>Customer classification</li><li>Customer relationship management program</li><li>Customer satisfaction measurement</li><li>And much more</li></ul> <p>Module 06: Six Sigma</p> <ul> <li>Six sigma and its benefits</li><li>Six sigma phases and steps</li><li>DMAIC stage objectives</li><li>Certifications and Implementation of Six sigma</li><li>And much more</li></ul> <p>Module 07: Supply Chain Management</p> <ul> <li>Decision making in Supply chain management (SCM)</li><li>Production, warehousing and inventory management</li><li>Transportation, supplier communication and performance</li><li>And much more</li></ul> <p>Module 08: Quality Audits</p> <ul> <li>Types of quality audits</li><li>Audit program</li><li>Planning and conducting the audit</li><li>And much more</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>The course is for beginners and intermediate professionals who want to improve their knowledge and gain the skills to develop and implement quality management system and business excellence thinking in their companies.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Bundle </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>This Quality Management course is a certification that is a great value to be added to your CV. With further study you could pursue a career as an:</p> <ul> <li>Quality Manager</li><li>Quality Control Officer</li><li>Quality Assurance Officer</li><li>Quality Auditor</li><li>Quality Engineer</li><li>Quality Administrator</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Quality Management</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p> <p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Apex Learning

Quality Management - CPD Accredited

General Admission

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Did you know that the telemarketing industry in the UK is estimated to be worth over <strong>£2.3 billion</strong>? Effective communication and sales skills are crucial for success in this field, and across many others. Do you ever feel you could be more persuasive on the phone?  Would you like to close more deals and build stronger client relationships?  If so, this comprehensive Telemarketing &amp; Sales Training Bundle is for you!</p><p>This in-depth bundle equips you with the essential tools and techniques to excel in today's competitive sales environment. You'll gain mastery in <strong>telemarketing strategies, develop strong sales management skills</strong>, and learn how to build trust and rapport with your customers.  The bundle also covers the effective use of Customer Relationship Management (CRM) systems, ensuring you can manage your client interactions seamlessly.</p><p><strong>Our Bundle contains </strong><strong>5 </strong><strong>of our premium courses for one discounted price:</strong></p><ul><li><strong> Course 01: </strong>Telemarketing &amp; Sales Training<strong><br /></strong></li><li><strong> Course 02: </strong>Sales Management<strong><br /></strong></li><li><strong> Course 03: </strong>Telesales Executive Training<strong><br /></strong></li><li><strong> Course 04:</strong> Marketing Management<strong><br /></strong></li><li><strong> Course 05: </strong>CRM - Customer Relationship Management</li></ul><p>Whether you're new to the sales industry or looking to refine your existing skills, this Telemarketing &amp; Sales Training Bundle will empower you to take your career to the next level. Enroll today and unlock your full sales potential!</p><p><strong>Learning Outcomes of Telemarketing &amp; Sales Training</strong></p><ul><li>Develop a strong understanding of telemarketing principles and sales techniques.</li><li>Craft compelling sales presentations and navigate objections with ease.</li><li>Utilise effective communication skills to build rapport and win over customers.</li><li>Implement proven strategies for lead generation and customer relationship management.</li><li>Gain insights into sales management best practices to lead and motivate teams.</li><li>Leverage marketing strategies to support and enhance telemarketing and sales efforts.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of Telemarketing &amp; Sales</li><li>Get a <strong>free student ID card</strong> with Telemarketing &amp; Sales Training program (£10 postal charge will be applicable for international delivery)</li><li>The Telemarketing &amp; Sales is <strong>affordable and simple</strong> to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the Telemarketing &amp; Sales course materials</li><li>The Telemarketing &amp; Sales comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Telemarketing &amp; Sales Training</strong></p><ul><li>Module 1: Introduction To Tele Sales Executive Training</li><li>Module 2: All About Telemarketing</li><li>Module 3: Elevate Sales On Telephone</li><li>Module 4: Prospective Telephone-Sales Expert</li><li>Module 5: The Right Words And Phrases To Use On A Sales Call</li><li>Module 6: Preparing The Call</li><li>Module 7: Opening The Call</li><li>Module 8: Structuring The Call</li><li>Module 9: Verbal Communication Skills</li><li>Module 10: Dealing With Objections</li><li>Module 11: Closing The Sale/ Gaining Commitment</li><li>Module 12: Dealing With Rejection</li><li>Module 13: Close A Sale Call</li><li>Module 14: Increasing Your Earnings By Expanding Sales</li></ul><p><strong> Course 02: Sales Management</strong></p><ul><li>Module One: Understanding The Talk</li><li>Module Two: Getting Prepared To Make The Call</li><li>Module Three: Creative Openings</li><li>Module Four: Making Your Pitch</li><li>Module Five: Handling Objections</li><li>Module Six: Sealing The Deal</li><li>Module Seven: Following Up</li><li>Module Eight: Setting Goals</li><li>Module Nine: Managing Your Data</li><li>Module Ten: Using A Prospect Board</li></ul><p><strong> Course 03: Telesales Executive Training</strong></p><ul><li>Module 1: Introduction To Tele Sales Executive Training</li><li>Module 2: All About Telemarketing</li><li>Module 3: Elevate Sales On Telephone</li><li>Module 4: Prospective Telephone-Sales Expert</li><li>Module 5: The Right Words And Phrases To Use On A Sales Call</li><li>Module 6: Preparing The Call</li><li>Module 7: Opening The Call</li><li>Module 8: Structuring The Call</li><li>Module 9: Verbal Communication Skills</li><li>Module 10: Dealing With Objections</li><li>Module 11: Closing The Sale/ Gaining Commitment</li><li>Module 12: Dealing With Rejection</li><li>Module 13: Close A Sale Call</li><li>Module 14: Increasing Your Earnings By Expanding Sales</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 2 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: </strong><strong>Free </strong>(Previously it was £12.99*5 = £65)</li><li><strong>CPD Hard Copy Certificate: £29.99</strong></li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        170 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Telesales</li><li>Telemarketing</li><li>Sales</li><li>Marketing</li><li>Call Centre</li><li>Customer Service</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Telesales Manager</li><li>Telemarketing Manager</li><li>Call Centre</li><li>Customer Service Representative</li><li>Telesales Executive</li><li>Telemarketing Executive</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £29.99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>Diploma in Telemarketing &amp; Sales Training at QLS Level 4</h4>
        <p>
            Hard copy certificate -
            £99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Academy for Health and Fitness

Telemarketing & Sales Training - CPD Certified

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Imagine you&#39;re in charge of a busy hospitality operation, managing everything from staff to finances to customer satisfaction. It&#39;s a demanding role, but with our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hospitality Operations Manager QLS Endorsed Courses,</strong> you can gain the skills and knowledge you need to succeed in this exciting and rewarding field.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the UK, the hospitality industry significantly contributes to the economy, generating over &pound;130 billion in revenue annually. With courses like Hospitality &amp; Restaurant Management and Event Planning, you&#39;ll gain a comprehensive education in the strategies and operations that keep hotels, restaurants, and other hospitality businesses running smoothly.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">But it&#39;s not just about the technical skills. Our bundle also includes courses like Diploma in Customer Relationship Management and Making Budget &amp; Forecast, which can help you build strong relationships with customers and manage finances effectively. With the proper knowledge, you&#39;ll be better equipped to meet the demands of the industry and contribute to your company&#39;s success.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">And with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> 10 QLS Endorsed certificate hardcopies included free of charge,</strong> you&#39;ll have the credentials to prove your expertise in these areas. Whether you&#39;re looking to start a career in hospitality management or advance in your current position, our Hospitality Operations Manager QLS Endorsed Courses has everything you need to succeed.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So why should people in the UK learn about hospitality operations management? The numbers speak for themselves - the hospitality industry is a significant employer, with an estimated 3.2 million jobs in the sector. By gaining the right qualifications and skills, you can set yourself apart from the competition and tap into a rewarding and exciting career path.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Don&#39;t miss out on this opportunity to take your hospitality operations skills to the next level and join the ranks of successful professionals in the UK. Order our Hospitality Operations Manager QLS Endorsed Courses today and unlock your potential for success.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This bundle comprises the following courses:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">QLS Endorsed Courses:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01:&nbsp;</strong>Hospitality &amp; Restaurant Management</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02:&nbsp;</strong>Event Planning</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03:&nbsp;</strong>Leisure Management</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 04:&nbsp;</strong>Travel &amp; Tourism</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 05:&nbsp;</strong>Catering Management</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 06:&nbsp;</strong>Food Hygiene and Safety</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 07:&nbsp;</strong>Food Labelling</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 08:&nbsp;</strong>Diploma in Customer Relationship Management (CRM)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 09:&nbsp;</strong>Making Budget &amp; Forecast</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 10:&nbsp;</strong>Business Startup</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Develop skills in hospitality and restaurant management, including customer service, menu planning, and food preparation.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the event planning process, from conceptualisation to execution, including budgeting, vendor management, and marketing.</li><li fr-original-style="" style="box-sizing: border-box;">Acquire knowledge of leisure management, including fitness programs, recreational activities, and facility management.</li><li fr-original-style="" style="box-sizing: border-box;">Gain expertise in the travel and tourism industry, including travel planning, transportation, and accommodations.</li><li fr-original-style="" style="box-sizing: border-box;">Learn about catering management, including menu planning, food and beverage selection, and kitchen operations.</li><li fr-original-style="" style="box-sizing: border-box;">Acquire knowledge of food hygiene and safety, including food handling, preparation, storage, and distribution.</li><li fr-original-style="" style="box-sizing: border-box;">Develop an understanding of customer relationship management, budgeting, and business startup in the hospitality industry.</li></ul><h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;"></h2><h2 style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Course&nbsp;Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This bundle of hospitality<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Operations Manager QLS Endorsed Courses </strong>is designed to provide learners with the necessary skills and knowledge to excel in the hospitality and tourism industry. The courses cover a broad range of topics, including hospitality and restaurant management, event planning, leisure management, travel and tourism, catering management, food hygiene and safety, and customer relationship management. Additionally, the bundle includes courses on budgeting and business startup, providing learners with the tools to start their own hospitality business.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Choose Imperial Academy?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Fully Online Training</li><li fr-original-style="" style="box-sizing: border-box;">QLS Endorsed &amp; CPD Accredited Certificate</li><li fr-original-style="" style="box-sizing: border-box;">No Time Limits. Study at Your Own Pace</li><li fr-original-style="" style="box-sizing: border-box;">Expert Instructors</li><li fr-original-style="" style="box-sizing: border-box;">Audio Visual Training</li><li fr-original-style="" style="box-sizing: border-box;">Up-to-date Curriculum and Valuable Guidelines</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Quality Licence Scheme ensures excellence and quality. These courses&#39; learning outcomes provide the learners with high competence in their line of work as well. So, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">QLS Endorsed</strong> courses deliver not only deep knowledge but also add tremendous value to the resume.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After completing the assessments, learners will be eligible for a prestigious <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">QLS Certificate</strong> for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2><div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Individuals looking to start a career in the hospitality and tourism industry.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to enhance their skills in hospitality and tourism management.</li><li fr-original-style="" style="box-sizing: border-box;">Entrepreneurs interested in starting a hospitality or catering business.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals interested in event planning or leisure management.</li><li fr-original-style="" style="box-sizing: border-box;">Those seeking to gain knowledge of food safety and hygiene regulations.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2><div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone can enrol in this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hospitality Operations Manager QLS Endorsed Courses</strong>.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2><div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Hotel Manager: &pound;22,000 - &pound;80,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Event Planner: &pound;17,000 - &pound;40,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Travel Agent: &pound;14,000 - &pound;36,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Catering Manager: &pound;20,000 - &pound;50,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Restaurant Manager: &pound;18,000 - &pound;50,000 per year</li><li fr-original-style="" style="box-sizing: border-box;">Leisure Centre Manager: &pound;20,000 - &pound;45,000 per year</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Hard Copy QLS Certificate</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            Included
        </p>
        <h4 fr-original-style="" style="box-sizing: border-box;">PDF Certificate</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
        <h4 fr-original-style="" style="box-sizing: border-box;">Student ID Card</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>

                        </div>

Imperial Academy

Hospitality & Catering

Event Management

Hospitality Management

Hospitality & Tourism

Hospitality

10 QLS Endorsed Courses for Operations Manager  | 10 QLS Endorsed Hard Copy Certificates | Life Time Access | Tutor Support

Hospitality Operations Manager QLS Endorsed Courses

<section>
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				<div>
			<h2>Overview</h2>		</div>
				</div>
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							<p><span>By enroling in Travel Agent and Consultant Training, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Travel Agent and Consultant Training course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Travel Agent and Consultant Training course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Travel Agent and Consultant Training Program.</span></p><p><span>So enrol in our Travel Agent and Consultant Training course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
				</div>
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			<h2><b>Description</b>
</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>Enroling in this Travel Agent and Consultant Training course can improve your Travel Agent and Consultant Training perspective, regardless of your skill levels in the Travel Agent and Consultant Training topics you want to master. If you're already a Travel Agent and Consultant Training expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Travel Agent and Consultant Training insights that will help you make the most of your time. This Travel Agent and Consultant Training course will act as a guide for you if you've ever wished to excel at Travel Agent and Consultant Training.</span></p>						</div>
				</div>
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		</section>
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			<h2>Why Choose Us?</h2>		</div>
				</div>
				<div>
				<div>
							<ul><li><span>After successfully completing the Travel Agent and Consultant Training Course, you will receive a </span><b>FREE PDF Certificate </b><span>as evidence of your newly acquired abilities.</span></li><li><span>Lifetime access to the whole collection of Travel Agent and Consultant Training learning materials.</span></li><li><span>Online test with immediate results</span></li><li><span>Enroling in the course has no additional cost.</span></li><li><span>You can study and complete the Travel Agent and Consultant Training course at your own pace.</span></li><li><span>Study for the Travel Agent and Consultant Training course using any internet-connected device, such as a computer, tablet, or mobile device.</span></li></ul>						</div>
				</div>
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		</section>
				<section>
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			<h2>Who Is This Course For?</h2>		</div>
				</div>
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				<div>
							<p><span>This Travel Agent and Consultant Training course is a great place to start if you're looking to start a new career in Travel Agent and Consultant Training field. This training is for anyone interested in gaining in-demand Travel Agent and Consultant Training proficiency to help launch a career or their business aptitude. </span></p>						</div>
				</div>
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		</section>
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			<h2>Requirements</h2>		</div>
				</div>
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				<div>
							<p><span>The Travel Agent and Consultant Training course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Travel Agent and Consultant Training, without any fuss.</span></p>						</div>
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		</section>
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			<h2>Career Path</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>This Travel Agent and Consultant Training training will assist you develop your Travel Agent and Consultant Training ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Travel Agent and Consultant Training professional story and personalise your path to a new career. Furthermore, developing this Travel Agent and Consultant Training skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
				</div>
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		</section> <div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Travel Agent and Consultant Training</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Introduction to Travel and Tourism</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: Tourism Products and Services</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module 03: Tour Operating and Travel Retailing</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04:  Marketing in Travel and Tourism</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module 05: Developing Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module 06: Customer Service and Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08: Human Resource Management in Travel Industry</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module 09: Crisis and Visitor Attraction Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module 10: Transport Management Procedure</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module 11:  Sustainable Tourism</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Public Awareness Campaigns</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: Brexit and its Impact on Tourism Industry</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Travel Agent and Consultant Training</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
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					<td><i></i></td>
					<td>Final Exam - Travel Agent and Consultant Training</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

NextGen Learning

Travel Agent and Consultant Training Course

<p>Step into the dynamic world of <strong>customer care complaint resolution and unlock a pathway to success with our comprehensive diploma course</strong>. In an ever-evolving market, businesses are in constant need of skilled professionals adept at handling customer complaints with finesse. According to recent statistics, the UK customer service sector is booming, with a significant demand for trained individuals. Our course provides a deep dive into various modules, including complaints handling, customer relationship management, patient customer service, and retail customer service, equipping you with the essential skills to thrive in this industry.</p><p>With a focus on effective communication, problem-solving, and building rapport, you'll emerge as a sought-after asset in the job market. Whether you're looking to kickstart your career or enhance your existing skill set, our diploma offers a strategic pathway to success in customer care complaint resolution.</p><p><strong>Enroll now and embark on a fulfilling journey towards professional growth and lucrative opportunities.</strong></p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Complaints Handling for Customer Care</strong></p><ul><li>Module 01: Complaints &amp; Customer Value</li><li>Module 02: Building Rapport &amp; Trust</li><li>Module 03: Effective Communication</li><li>Module 04: Handling Various Customer Types</li><li>Module 05: Customer-Centric Complaint Resolution</li><li>Module 06: Proactive Complaint Prevention and Service Recovery</li><li>Module 07: Advanced Technology and Tools in Customer Care</li></ul><p><strong>Customer Service Advisor</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: CRM Databases</li><li>Module 05: Deepening Customer Relationship</li><li>Module 06: Handling Customer Complaints</li><li>Module 07: Introduction to Customer Service</li><li>Module 08: What's Different about Good Customer Service?</li><li>Module 09: Customer Service Communication Strategies</li><li>Module 10: Building Rapport Over the Phone</li><li>Module 11: Active Listening and Managing Tough Callers</li><li>Module 12: Problem Solving over the Phone</li><li>Module 13: Time Management</li><li>Module 14: Record Keeping and Filing Systems</li></ul><p><strong>Patient Customer Service</strong></p><ul><li>Module 01: Introduction to Patient Customer Service</li><li>Module 02: Effective Patient Customer Service Training</li><li>Module 03: Areas of Patient Customer Service</li><li>Module 04: Customer Service Operative Skills</li><li>Module 05: Organising Schedules</li><li>Module 06: Medical Jargon and Terminology</li><li>Module 07: Effective Filing Systems in Medical Offices</li><li>Module 08: Patient Customer Service Soft Skills</li><li>Module 09: What Customer Service Is to Different Medical Professionals</li><li>Module 10: Providing Customer Service and Support to Colleagues</li><li>Module 11: Handling Difficult Customers</li></ul><p><strong>Customer Service Training</strong></p><ul><li>Module 01: Introduction to Customer Service</li><li>Assessment Module 01</li><li>Module 02: Characteristics of Good Customer Service</li><li>Assessment Module 02</li><li>Module 03: Customer Relationship Management</li><li>Assessment Module 03</li><li>Module 04: Communicate with Customers</li><li>Assessment Module 04</li><li>Module 05: Handling Customer Complaints</li><li>Assessment Module 05</li><li>Module 06: Problem Solving Over Phone</li><li>Assessment Module 06</li><li>Module 07: Improving Customer Service</li><li>Assessment Module 07</li></ul><p><strong>Retail Customer Service - Level 3</strong></p><ul><li>Module 01: Who We Are and What We Do</li><li>Module 02: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 03: Importance of Consumer Behaviour</li><li>Module 04: Taking Trends and Targeting Customers Effectively</li><li>Module 05: The Importance of Communicating with Customers</li><li>Module 06: Identifying and Addressing Customer Needs</li><li>Module 07: Generating Return Business</li><li>Module 08: In-Person Customer Service</li><li>Module 09: Giving Customer Service over the Phone</li><li>Module 10: Providing Electronic Customer Service</li><li>Module 11: Recovering Difficult Customers</li><li>Module 12: Understanding When to Escalate</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Master complaints handling for diverse customer needs.</li><li>Cultivate trust and rapport for effective communication.</li><li>Employ proactive strategies for complaint prevention and resolution.</li><li>Utilize advanced technology tools for enhanced customer care.</li><li>Demonstrate expertise in patient customer service within medical settings.</li><li>Implement retail customer service techniques for generating return business.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Diploma in Implementing Customer Care Complaint ResolutionCourse, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Implementing Customer Care Complaint Resolution.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Diploma in Implementing Customer Care Complaint Resolution Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Diploma in Implementing Customer Care Complaint Resolution Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        50 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring customer service professionals seeking specialised training.</li><li>Individuals aiming to enhance their communication and problem-solving skills.</li><li>Medical office staff desiring to excel in patient customer service.</li><li>Retail employees looking to advance their career in customer service.</li><li>Anyone interested in a lucrative career in complaint resolution.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Course. You just need to have an interest in this Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Representative - £18K to 24K/year.</li><li>Retail Sales Associate - £16K to 20K/year.</li><li>Medical Receptionist - £18K to 22K/year.</li><li>Customer Care Advisor - £18K to 24K/year.</li><li>Customer Service Manager - £24K to 30K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Diploma in Implementing Customer Care Complaint Resolution Course

<p>Give a compliment to your career and take it to the next level. This <strong>Residential Property Sales </strong>will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this <strong>Residential Property Sales </strong>will help you keep ahead of the pack.</p> <p>Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the <strong> Residential Property Sales,</strong> you can equip yourself with the essentials to keep you afloat into the competition.</p> <p>Along with this <strong>Residential Property Sales </strong>course<strong>,</strong> you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.</p> <p><strong>This Residential Property Sales Bundle Consists of the following Premium courses: </strong></p> <ul> <li><strong>Course 01: </strong>Residential Property Sales</li><li><strong>Course 02: </strong>Property Law and Legislation</li><li><strong>Course 03: </strong>Property &amp; Estate Agent</li><li><strong>Course 04: </strong>Property Marketing</li><li><strong>Course 05: </strong>Interior Design Professional Diploma</li><li><strong>Course 06: </strong>Customer Relationship Management</li><li><strong>Course 07: </strong>Sales: Psychology of Customers<strong><br /></strong></li><li><strong>Course 08: </strong>Capital Budgeting &amp; Investment Decision Rules</li><li><strong>Course 09: </strong>Applied Business Analysis Diploma</li><li><strong>Course 10: </strong>Social Media Marketing Training<strong><br /></strong></li><li><strong>Course 11: </strong>Decision-Making</li></ul> <p>So, enrol now to advance your career!</p> <p><strong>Benefits you'll get choosing Apex Learning for this Residential Property Sales:</strong></p> <ul> <li>One payment, but lifetime access to 11 CPD courses</li><li>Certificate, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><p><strong>Curriculum of the Bundle </strong></p> <p><strong>Course 01: Residential Property Sales</strong></p> <ul> <li>Module 01: Introduction</li><li>Module 02: Valuation of Real Estate</li><li>Module 03: Law Relating to Residential Property Sales</li><li>Module 04: Residential Agency</li><li>Module 05: Finances Involved in Buying and Selling Property</li><li>Module 06: Property Appraisal and Basic Building Construction and Defects</li><li>Module 07: Records and Systems</li><li>Module 08: UK Tax on Property</li></ul> <p><strong>Course 02: Property Law and Legislation</strong></p> <p><strong>Course 03: Property &amp; Estate Agent</strong></p> <p><strong>Course 04: Property Marketing</strong></p> <ul> <li>Module 01 - Listing Properties and Marketing</li><li>Module 02 - The Letting Process and Tenancy Agreement</li><li>Module 03 - Strategies for a Real Estate Investor</li></ul> <p>And Much More.....</p> <p><strong>Course 05: Interior Design Professional Diploma</strong></p> <ul> <li>Module 1: Introduction to Interior Design</li><li>Module 2: Design Principles</li><li>Module 3: Project Overview</li><li>Module 4: Design Elements</li><li>Module 5: Design Elements Practical Components</li><li>Module 6: Room by Room Design</li><li>Module 7: Popular Interior Designs</li><li>Module 8: Sustainable Design</li><li>Module 9: Presenting Your Ideas</li><li>Module 10: Managing Interior Design Business</li></ul> <p><strong>Course 07: Customer Relationship Management</strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong>Course 07: Sales: Psychology of Customers<br /></strong></p> <ul> <li>Introduction</li><li>Introducing A.S.K - concentrating on 'A' for ATTRACT.</li><li>Section 3 The 'S' of A.S.K. - SERVING</li><li>Section 4 The K of A.S.K</li><li>Section 5 ...And lastly...</li></ul> <p><strong>Course 08: Capital Budgeting &amp; Investment Decision Rules</strong></p> <ul> <li>Section 01: Introduction</li><li>Section 02: NPV Method</li><li>Section 03: Payback Period Method</li><li>Section 04: Internal Rate of Return (IRR)</li><li>Section 05: Evaluating Projects in Different Lives</li><li>Section 06: Conclusion</li></ul> <p><strong>Course 09: Applied Business Analysis Diploma</strong></p> <ul> <li>Module 01: Introduction to Business Analysis</li><li>Module 02: Business Processes</li><li>Module 03: Business Analysis Planning and Monitoring</li><li>Module 04: Strategic Analysis and Product Scope</li><li>Module 05: Solution Evaluation</li><li>Module 06: Investigation Techniques</li><li>Module 07: Ratio Analysis</li><li>Module 08: Documenting and Managing Requirements</li><li>Module 09: Career Prospect as a Business Analyst in the UK</li></ul> <p><strong>Course 10: Social Media Marketing Training<br /></strong></p> <ul> <li>Module 01: Social Media Marketing</li><li>Module 02: Sales Psychology</li><li>Module 03: Business Branding</li><li>Module 04: Search Engine Optimization</li><li>Module 05: Facebook Marketing</li><li>Module 06: YouTube Marketing</li><li>Module 07: Instagram Marketing</li><li>Module 08: Twitter Marketing</li><li>Module 09: Pinterest Marketing</li><li>Module 10: LinkedIn Marketing</li><li>Module 11: Quora Marketing</li></ul> <p><strong>Course 11: Decision-Making</strong></p> <ul> <li>Module 01: What is Decision Making?</li><li>Module 02: Stress and Its Impact</li><li>Module 03: Time Stress and Decision Making</li><li>Module 04: Personal Level Decision making Under Stress</li><li>Module 05: Organisational Level Decision making Under Stress</li><li>Module 06: Decision Making for Conflict Management</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        100 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone from any background can enrol in this <strong>Residential Property Sales </strong>bundle<strong>. </strong>Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>Residential Property Sales </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p> <p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Having these various expertise will increase the value in your CV and open you up to multiple job sectors.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Residential Property Sales</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p> <p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>

                        </div>

Residential Property Sales

<p>The tourism business is renowned for its benefits and employment opportunities. You have discovered the ideal course if you're committed to pursuing a career in the tourist industry and have a love of adventure and a thirst for knowledge! Our Travel Agent course from One Education is here to assist you in establishing and running a successful travel business or consultancy.</p><p>This in-depth <strong>Travel Agent </strong>course is developed with a vision to ensure that you thoroughly understand the top travel destinations, tour and speciality products, and legislation and regulations governing the travel business.</p><p>Travel agencies may manage all aspects of your trip, including flights, hotels, sightseeing, vehicle rentals, and other activities. They are your one-stop shop for all your travel needs. They can ensure that you or others travel without incident and have a stress-free trip.</p><p>Among many other tasks, a travel agent's duties include organising travel for clients travelling for business and pleasure as well as figuring out their needs and preferences.</p><p>With our <strong>Travel Agent</strong> course as your right hand, You will acquire the confidence, strong interpersonal skills, good communication skills, pleasant and well-groomed attitude, and diligence needed to be a competent person on the way to being a travel agent or any other likely jobs.</p><p><strong>Learning Outcomes:</strong></p><p><strong>By taking this thorough Travel Agent course, you can be benefited in the following ways:</strong></p><ul><li>A comprehensive idea of the travel and tourism industry.</li><li>Familiarity with the many products and services of tourism.</li><li>Advanced knowledge of how marketing is done in the travel and tourism industry.</li><li>A boost to your soft skills like communication.</li><li>Tips and tricks to gain customer service satisfaction and good handling of customer relationship management.</li><li>Detailed understanding of the effects of Brexit on the tourism industry.</li><li>Working knowledge of the transport management procedure</li></ul><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Travel Agent course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p><strong>The CPD Certification Service (CPD UK</strong>) assures the <strong>Travel Agent and Consultant Training </strong>course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Travel Agent and Consultant Training</strong></p><ul><li>Introduction to Travel and Tourism</li><li>Tourism Products and Services</li><li>Tour Operating and Travel Retailing</li><li>Marketing in Travel and Tourism</li><li>Developing Communication Skills</li><li>Customer Service and Satisfaction</li><li>Customer Relationship Management (CRM)</li><li>Human Resource Management in Travel Industry</li><li>Crisis and Visitor Attraction Management</li><li>Transport Management Procedure</li><li>Sustainable Tourism</li><li>Public Awareness Campaigns</li><li>Brexit and its Impact on Tourism Industry</li></ul><p><strong>How is the Travel Agent and Consultant Training assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Training is ideal for-</p><ul><li>Those with a desire to work in the travel sector.</li><li>Those who want to work as travel agents.</li><li>Executive, virtual, and personal assistants who have never booked or handled client travel (flights, lodging, and transportation) before.</li><li>Anyone interested in travel &amp; tourism</li><li>People already working in the relevant fields and want to polish their knowledge and skill.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific prerequisites to enrol in this course. <strong>Anyone and everyone</strong> can take this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>There are several work alternatives, but there is also the exciting future potential that involves travel, trip leading and more, not to mention the well-paying job that goes along with it. The following are some options:</p><ul><li>Travel Agent (£25,266 per annum)</li><li>Tour Guide (£24,204 per annum)</li><li>Tourism Manager (£35,000 per annum)</li><li>Transport Officer (£33,947 per annum)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £9
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £109
        </p>
            <div> <p><strong>QLS Endorsed Certificate</strong></p><p>Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying -</p><ul><li>Within the UK: £109</li><li>International: £109 + £10 (postal charge) = £119</li></ul><p><strong>CPD Certification Service Accredited Certification</strong></p><ul><li>Hardcopy Certificate (within the UK): £15</li><li>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</li></ul> </div>

                        </div>

One Education

Travel Agent,  Customer Service with Tourism Marketing- QLS Endorsed Course

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you looking to advance your career in procurement and take your skills to the next level? Look no further than our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Procurement Manager Bundle - QLS Endorsed! </strong>With this bundle, you&#39;ll receive a comprehensive education in a variety of procurement and business disciplines that are in high demand in today&#39;s job market.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the UK, the procurement sector is a vital component of the economy, with an estimated &pound;290 billion spent annually. Skilled procurement professionals are in high demand, and the right qualifications can make all the difference in your career. With courses like Purchasing and Procurement and Commercial Law, you&#39;ll gain a comprehensive education in procurement strategy and legal compliance.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">But it&#39;s not just about the technical skills. Our bundle also includes courses like Retail Analyst and Strategic Planning and Analysis for Marketing, which can help you understand market trends and consumer behaviour. With the proper knowledge, you&#39;ll be better equipped to make informed purchasing decisions and contribute to your company&#39;s success.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">And with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">10 QLS Endorsed Hard Copy Certificates included free of charge</strong>, you&#39;ll have the credentials to prove your expertise in these areas. Whether you&#39;re looking to advance in your current career or explore new job opportunities in procurement, our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Procurement Manager Bundle - QLS Endorsed</strong> has everything you need to succeed.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So why should people in the UK learn about procurement management? The numbers speak for themselves - with an estimated 65,000 procurement jobs in the UK and an average salary of &pound;40,000 per year, this field has plenty of room for growth and opportunity. By gaining the right qualifications and skills, you can set yourself apart from the competition and advance your career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Don&#39;t miss out on this opportunity to advance your career in procurement and join the ranks of successful professionals in the UK. Order our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Procurement Manager Bundle - QLS Endorsed </strong>today and take the first step towards your future success.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This bundle comprises the following courses:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">QLS Endorsed Courses:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01:&nbsp;</strong>Purchasing and Procurement</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02:&nbsp;</strong>Commercial Law</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03:&nbsp;</strong>Purchase Ledger Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 04:&nbsp;</strong>Retail Analyst</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 05:&nbsp;</strong>Business Management</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 06:&nbsp;</strong>Making Budget &amp; Forecast</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 07:&nbsp;</strong>Business Analysis Course Level 5</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 08:&nbsp;</strong>Cost Control &amp; Project Scheduling</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 09:&nbsp;</strong>Diploma in Customer Relationship Management (CRM)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 10:&nbsp;</strong>Strategic Planning and Analysis for Marketing</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain in-depth knowledge of purchasing and procurement processes and techniques.</li><li fr-original-style="" style="box-sizing: border-box;">Understand commercial law and its application in the business environment.</li><li fr-original-style="" style="box-sizing: border-box;">Develop skills in purchase ledger management and bookkeeping.</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to analyse retail data and identify trends as a retail analyst.</li><li fr-original-style="" style="box-sizing: border-box;">Acquire knowledge and skills in business management, including budgeting and forecasting.</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to analyse and interpret data to make informed business decisions.</li><li fr-original-style="" style="box-sizing: border-box;">Develop expertise in customer relationship management and strategic planning for marketing.7</li></ul><h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;">Course Description</div></h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Procurement Manager Bundle - QLS Endorsed</strong> covers a range of business-related topics such as purchasing and procurement, commercial law, retail analysis, and customer relationship management, among others. Students will gain a thorough understanding of how to analyse and interpret data to make informed business decisions and develop expertise in various business management techniques.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course in Purchasing and Procurement provides students with an understanding of the purchasing process and techniques for managing suppliers, while Commercial Law covers the legal framework of business operations. The Purchase Ledger Training teaches the fundamental skills needed to address the purchase ledger, and the Retail Analyst provides knowledge on how to analyse retail data to identify trends. The courses in Business Management cover topics such as budgeting and forecasting, and Strategic Planning and Analysis for Marketing delves into the marketing side of the business.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Choose Imperial Academy?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Fully Online Training</li><li fr-original-style="" style="box-sizing: border-box;">QLS Endorsed &amp; CPD Accredited Certificate</li><li fr-original-style="" style="box-sizing: border-box;">No Time Limits. Study at Your Own Pace</li><li fr-original-style="" style="box-sizing: border-box;">Expert Instructors</li><li fr-original-style="" style="box-sizing: border-box;">Audio Visual Training</li><li fr-original-style="" style="box-sizing: border-box;">Up-to-date Curriculum and Valuable Guidelines</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The Quality Licence Scheme ensures excellence and quality. These courses&#39; learning outcomes provide the learners with high competence in their line of work as well. So, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">QLS Endorsed</strong> courses deliver not only deep knowledge but also add significant value to the resume.</li><li fr-original-style="" style="box-sizing: border-box;">After completing the assessments, learners will be eligible for a prestigious <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">QLS Certificate</strong> for each endorsed course in this bundle. Moreover, the certificates will be delivered to their home free of cost!</li><li fr-original-style="" style="box-sizing: border-box;">Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2><div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Individuals interested in pursuing a career in business management and related fields.</li><li fr-original-style="" style="box-sizing: border-box;">Those who want to develop skills and knowledge in purchasing, procurement, and supply chain management.</li><li fr-original-style="" style="box-sizing: border-box;">Business owners who want to understand the legal framework of their operations and how to manage suppliers.</li><li fr-original-style="" style="box-sizing: border-box;">Those who want to specialise in retail analysis and customer relationship management.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone interested in understanding the basics of marketing, strategic planning, and analysis.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2><div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone can enrol on this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Procurement Manager Bundle - QLS Endorsed</strong>.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2><div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Purchasing Manager: &pound;29,000 to &pound;68,000</li><li fr-original-style="" style="box-sizing: border-box;">Commercial Lawyer: &pound;48,000 to &pound;92,000</li><li fr-original-style="" style="box-sizing: border-box;">Retail Analyst: &pound;20,000 to &pound;49,000</li><li fr-original-style="" style="box-sizing: border-box;">Business Manager: &pound;24,000 to &pound;61,000</li><li fr-original-style="" style="box-sizing: border-box;">Marketing Manager: &pound;28,000 to &pound;71,000</li><li fr-original-style="" style="box-sizing: border-box;">Customer Relationship Manager: &pound;22,000 to &pound;45,000.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></div></h2><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PDF Certificate - Included</strong></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(65, 65, 65); box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hard Copy QLS Certificate - Included</strong></span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">
Student ID Card - Included</strong>

</li></ul></div>

Retail

Procurement & Supply

Procurement

Commercial Law

Purchase Ledger

10 QLS Endorsed Courses for Procurement Manager  | 10 QLS Endorsed Hard Copy Certificates Included | Lifetime Access | Tutor Support

Procurement Manager Bundle - QLS Endorsed

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Sales &amp; Selling Management. In this course, you&#39;ll learn:</span></b></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></span></b></p><ol style="color: rgb(209, 213, 219); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Sales and Sales Growth:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the fundamentals of sales processes</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Analyzing key performance indicators for sales growth</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Implementing strategies for sustainable sales expansion</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Sales Presentation and Selling:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Crafting compelling sales presentations</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Mastering the art of persuasive selling</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Utilizing technology and multimedia in presentations</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Sales Negotiations and Dealing with Customers:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Developing negotiation skills for win-win outcomes</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Handling objections and overcoming challenges</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building and maintaining positive customer relationships</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Marketing and Sales:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Exploring the relationship between marketing and sales</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Leveraging marketing strategies to enhance sales effectiveness</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Aligning marketing campaigns with sales objectives</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Strategic Planning and Development:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Formulating effective sales strategies</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Aligning sales goals with overall business objectives</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Adapting strategies to changing market dynamics</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Planning and Market Analysis:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Conducting market analysis for informed decision-making</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Developing sales plans based on market trends</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Utilizing data for strategic planning</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Consumer Buying Behaviour and Customer Analysis:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the psychology of consumer buying decisions</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Analyzing customer behavior and preferences</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Tailoring sales approaches to different customer segments</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Branding and Pricing Strategy:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Integrating branding into the sales process</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Developing effective pricing strategies</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Communicating value propositions to customers</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">CRM Fundamentals and Strategies:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Implementing Customer Relationship Management (CRM) systems</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Leveraging CRM for customer retention and growth</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Analyzing data to enhance customer relationships</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Customer Service and Communication Skills:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhancing customer service for increased satisfaction</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Developing effective communication skills in sales</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Handling customer feedback and complaints professionally</li></ul></li></ol>

John Academy

Negotiation Skills

Customer Service

Strategic Planning

Sales Management

Unlock the secrets to successful sales and elevate your career with our Sales & Selling Management course. Master the art of effective sales presentations, negotiations, and customer relationships. Explore strategic planning, market analysis, and the synergy between marketing and sales. Develop essential skills in CRM, communication, and customer service. Join us to transform your approach to sales and achieve sustainable growth in today's competitive business landscape.

Sales & Selling Management

<h3><b>Overview</b></h3>
<p><b>Uplift Your Career &amp; Skill Up to Your Dream Job - Learning Simplified From Home!</b></p>
<p><span>Kickstart your career &amp; boost your employability by helping you discover your skills, talents and interests with our special </span><b>Customer Relationship Management (CRM) </b><span>Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces.</span></p>
<p><span>The </span><b>Customer Relationship Management (CRM) </b><span>Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This </span><b>Customer Relationship Management (CRM) </b><span>Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</span></p>
<p><span>This </span><b>Customer Relationship Management (CRM) </b><span>Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly.</span></p>
<p><span>At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support.</span></p>
<h3><b>Why buy this Customer Relationship Management (CRM)?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Customer Relationship Management (CRM)</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Customer Relationship Management (CRM)</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Customer Relationship Management (CRM)</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Customer Relationship Management (CRM)</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Customer Relationship Management (CRM) </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Customer Care

Online Course Marketing

Customer Relations

Customer Relationship Management

CRM (Customer Relationship Management)

Customer Experience Management

Customer Relationship Management (CRM)

<p>Gain an in-depth understanding of <strong>Customer Relationship Management (CRM) </strong>and Unleash your potential in this industry. Develop job-ready competencies for a high-demand career with this QLS Endorsed <strong>Customer Relationship Management (CRM) </strong>course.</p> <p>The career may be the road for you if you've always wanted a gratifying profession. <strong>Customer Relationship Management (CRM) </strong>skills have become more essential than ever as the industry continues to create revolutionary services and products. If you're a problem-solver who enjoys winning, this career will be both rewarding and profitable.</p> <p><strong>Enrol in the </strong><strong>Customer Relationship Management (CRM) </strong><strong>course today   Learn at your own rhythm and gain an amazing E-learning experience</strong></p><p><strong>Certificate of Achievement</strong></p> <p>Quality Licence Scheme Endorsed Certificate of Achievement</p> <p>Upon successful completion of the <strong>Customer Relationship Management (CRM) </strong>course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of  </p> <ul> <li>139 GBP within UK</li><li>149 GBP for International Delivery (Postal Fees Included)</li></ul> <p><strong>CPD Certification</strong></p> <p>After successfully completing the assessment of this <strong>Customer Relationship Management (CRM) </strong>course, you will be eligible for a Free CPD Certificate. You can also get a Printed Hardcopy for only 3.99 GBP.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This <strong>Customer Relationship Management (CRM) </strong>course will be a great source of knowledge for you to improve your existing skills and take them to the next level.</p> <p>Please Note: Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p><strong><strong>Anyone can enrol in this </strong><strong>Customer Relationship Management (CRM) </strong><strong>course.</strong></strong></p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this <strong>Customer Relationship Management (CRM) </strong> Course, you are to start your career or begin the next phase of your career in this field</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Commercial & Contract Management Certification Program (CCM)

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

<p>Fast-track your way to masterful business communication with our CPD Certified course in Customer Relationship Management (CRM). In the modern business landscape, the art of maintaining meaningful relationships with customers can be a game-changer, and that's where CRM steps in. Our course offers an engaging deep dive into the world of CRM, providing you with practical skills to leverage customer insights and foster stronger relationships.</p><p>With this course, you will grasp the core elements of CRM and learn how to apply them to ensure customer loyalty and business growth. Explore the intersection of CRM and technology, and learn how digital tools can streamline your customer interactions and engagements. Crafted by experts in the field, this course takes a hands-on approach to Customer Relationship Management (CRM), equipping you with a comprehensive understanding of CRM strategies and their implementation. Join us and gain the confidence to elevate your career by leveraging the power of CRM.</p><p><strong>Courses Are Included in this Customer Relationship Management (CRM) - CPD Certified Bundle: </strong></p><ul><li><strong>Course 01: </strong>Diploma in Customer Relationship Management (CRM) at QLS Level 4</li><li><strong>Course 02: </strong>Customer Service Training</li><li><strong>Course 03: </strong>Know Your Customer (KYC)</li><li><strong>Course 04: </strong>Principles of Customer Service</li><li><strong>Course 05: </strong>Understanding Excellence In Customer Service For Hospitality</li><li><strong>Course 06: </strong>Business Etiquette and Professional Behavior</li></ul><p><strong>Learning Objectives:</strong></p><p>By the end of this course, you will:</p><ul><li>Understand the key concepts and components of Customer Relationship Management (CRM), and how they drive business growth.</li><li>Develop the ability to implement effective CRM strategies that lead to customer loyalty and retention.</li><li>Gain expertise in using CRM systems to manage customer data and gain valuable insights.</li><li>Learn to integrate CRM with digital technologies to streamline and enhance customer interactions.</li><li>Understand the ethical and legal considerations of CRM, ensuring customer trust and business compliance.</li><li>Have a thorough understanding of how CRM can be leveraged to gain a competitive edge in your business field.</li></ul><p><strong>Why Choose Our Customer Relationship Management (CRM) Course?</strong></p><ul><li>FREE Customer Relationship Management (CRM) certificate accredited</li><li>Get a free student ID card with Customer Relationship Management (CRM) Training</li><li>Get instant access to this Customer Relationship Management (CRM) course.</li><li>Learn Customer Relationship Management (CRM) from anywhere in the world</li><li>Customer Relationship Management (CRM) is affordable and simple to understand</li><li>Customer Relationship Management (CRM) is an entirely online, interactive lesson with voiceover audio</li><li>Lifetime access to the Customer Relationship Management (CRM) course materials</li><li>Customer Relationship Management (CRM) comes with 24/7 tutor support</li><li>So enrol now in this Customer Relationship Management (CRM) Today to advance your career!</li></ul> <p><strong>Start your learning journey straightaway!</strong></p><p><br />This Customer Relationship Management curriculum has been designed by experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Customer Relationship Management (CRM) with ease. You'll discover how to master the Customer Relationship Management skill while exploring relevant and essential topics.</p><p><strong>Assessment Process </strong></p><p>Once you have completed all the courses in the Customer Relationship Management (CRM) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>This bundle is suitable for everyone.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>You will not need any prior background or expertise to enrol in this Customer Relationship Management - CPD Certified.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Customer Relationship Management - CPD Certified</strong></p><p>This bundle will allow you to kickstart or take your career in the related sector to the next stage.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            £29
        </p>
            <div><p>If you are an international student, you will be required to pay an additional fee of <strong>10 GBP</strong> for international delivery, and <strong>4.99 GBP</strong> for delivery within the UK, for each certificate</p></div>

                        </div>

Continuous Professional Development (CPD)

Customer Relationship Management (CRM) - QLS Endorsed

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Investing in your education is one of the best investments you can make. That&#39;s why we&#39;ve designed this comprehensive course to help you enhance your knowledge and skills in this area. Our industry experts have carefully crafted this course to cover all the fundamentals and more.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed to be accessible to beginners and experienced professionals alike, with small modules that are easy to understand. Plus, you&#39;ll have access to tutor support via live chat or email if you have any questions along the way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of this course, you&#39;ll have the knowledge and confidence to stand out to employers in the Diploma in Customer Relationship Management (CRM) industry and related fields. You&#39;ll be well-equipped to advance your career and increase your earning potential.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Don&#39;t miss this opportunity to invest in your future. Enrol in the course today and start your learning journey towards success.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To learn more about the specific modules covered in the course, please see the detailed breakdown in the description section below.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Key Learning Points of </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Relationship Management (CRM)</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explore a diverse range of aspects of this field after the successful completion of the course</li><li fr-original-style="" style="box-sizing: border-box;">Get inside-out knowledge on Diploma in Customer Relationship Management (CRM) topics from the industry experts</li><li fr-original-style="" style="box-sizing: border-box;">Acquire skills that will help you to explore many opportunities</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why iBeauty is Your Best Choice</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Key Features of Diploma in Customer Relationship Management (CRM) On The Go:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Immersive course materials (i.e. videos, presentations and explanatory figures.) of the course</li><li fr-original-style="" style="box-sizing: border-box;">Comprehensive course design for the course</li><li fr-original-style="" style="box-sizing: border-box;">On-demand learning support</li><li fr-original-style="" style="box-sizing: border-box;">Freedom to study at your own pace</li><li fr-original-style="" style="box-sizing: border-box;">Availability of certificate upon successful completion of the course</li><li fr-original-style="" style="box-sizing: border-box;">CPD accreditation Certificate</li><li fr-original-style="" style="box-sizing: border-box;">Content of the courses developed by Industry Experts</li><li fr-original-style="" style="box-sizing: border-box;">24x7 Tutor Support</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Diploma in Customer Relationship Management (CRM) is designed to give our learners the best possible learning experience. Therefore, we&#39;ve broken up our course into bite-sized modules.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&acirc;&plusmn;&acirc;&plusmn; </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diploma in Customer Relationship Management (CRM)</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course Curriculum </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The detailed curriculum of the course is given below:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 01:</strong> Introduction to Customer Relationship Management (CRM)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 02:</strong> CRM Fundamentals</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 03:</strong> CRM Strategies</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 04:</strong> Data Analysis in CRM</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 05:</strong> CRM Databases</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 06:</strong> Deepening Customer Relationship</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 07:</strong> Handling Customer Complaints</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 08:</strong> Future of CRM</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
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                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone with interest in Diploma in Customer Relationship Management (CRM) will find this course valuable. Whether you are a student or an aspiring professional aiming to explore your opportunities in Customer Relationship Management (CRM) sectors, then this course might just be the perfect opportunity for you.</p>
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        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
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                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There is no prior requirement or experience needed to enrol in our course. You only need the willingness to learn Diploma in Customer Relationship Management (CRM) topics. You can access the course materials at any time with any internet-enabled device and keep developing.</p>
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        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
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                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Complete your Diploma in Customer Relationship Management (CRM) course successfully and develop yourself to enhance your chances of succeeding in the Customer Relationship Management (CRM) sectors and other relevant fields.</p>
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Institute of Beauty & Makeup

Professional Skills Course (PSC)

Diploma in Management Studies (DMS)

Diploma in Professional Studies (DPS)

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Diploma in Customer Relationship Management (CRM)

SkillWise

<p>Delve into the Diploma in Customer Relationship Management (CRM)'s principles   Obtain the abilities required to raise your competence in this field   Get a grasp of level 2,3,4 with a certificate oflevel 4knowledge   All with this Imperial Academy's all-inclusive course.</p> <p>Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of Diploma in Customer Relationship Management (CRM). The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in this sector.</p> <p><strong>This skill building </strong><strong>training </strong><strong>includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>Level 3 CPD Certifications (PDF and Hard Copy) with level 2, 3 &amp; 4 knowledge</li><li>24/7 Tutor Support</li></ul><p>This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of Diploma in Customer Relationship Management (CRM) as you move through the modules of this course and learn about its key ideas, including things like  </p> <p><strong>Level 2</strong></p> <p>Module 01: Introduction to Customer Relationship Management (CRM)<br />Module 02: CRM Fundamentals</p> <p><strong>Level 3</strong></p> <p>Module 03: CRM Strategies<br />Module 04: Data Analysis in CRM<br />Module 05: CRM Databases</p> <p><strong>Level 4</strong></p> <p>Module 06: Deepening Customer Relationship<br />Module 07: Handling Customer Complaints<br />Module 08: Future of CRM</p> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get a Level 4 QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
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                                        120 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                             <p>If you want to understand the global influence of Diploma in Customer Relationship Management (CRM), you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the Diploma in Customer Relationship Management (CRM) issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
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        <div>Requirements</div>
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                             <p>Anyone can enrol in this course.</p> 
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        <div>Career path</div>
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                             <p>After completing this course, you are to start your career or begin the next phase of your career in this field</p> 
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                                    <h4>Certificate of completion</h4>
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            Hard copy certificate -
            Included
        </p>

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Institute of Leadership & Management (ILM)

Certificate in Mortgage Advice & Practice (CEMAP)

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2, 3, 4 Diploma in Customer Relationship Management (CRM)

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				<p>Start learning <span>Customer Relationship Management (CRM) Training</span> that will give you enough knowledge and skills to build your dream career.</p><h3><strong>About this course</strong></h3><p>This <span>Customer Relationship Management (CRM) Training</span> helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately.</p><p>The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors.</p><p>The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills.</p><h3><strong>Why choose this course</strong></h3><ul><li>Earn a digital Certificate upon successful completion.</li><li>Accessible, informative modules taught by expert instructors</li><li>Study in your own time, at your own pace, through your computer tablet or mobile device</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Get full tutor support on weekdays (Monday to Friday)</li></ul>					</div>
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				<div id="course-home"><div><p>The <span>Customer Relationship Management (CRM) Training</span> is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</p><p>You are taught through a combination of</p><ul><li>Video lessons</li><li>Online study materials</li></ul></div></div>					</div>
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			<h2>Who Is This Course For:â</h2>		</div>
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				<p>This <span>Customer Relationship Management (CRM) Training</span> is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career.</p>					</div>
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			<h2>Requirements</h2>		</div>
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				<ul><li>This course is for anyone who would like to learn <span>Customer Relationship Management (CRM) Training</span> related skills to aid his/her career path.</li><li>No formal entry prerequisites are required</li></ul>					</div>
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				<p>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</p>					</div>
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			<h2>Course Content</h2>		</div>
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				<ul><li><span>Module 01: An Overview of Customer Relationship Management</span></li><li><span>Module 02: CRM Basics</span></li><li><span>Module 03: CRM Principles</span></li><li><span>Module 04: CRM in the Future</span></li></ul>					</div>
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				<h3>Course Content</h3>

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			<h2>Frequently Asked Questions</h2>
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                                    Are there any prerequisites for taking the course?
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                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
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                                    Can I access the course at any time, or is there a set
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                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
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                                    How long will I have access to the course?
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                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
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                                    Is there a certificate of completion provided after
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                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
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                                    Can I switch courses or get a refund if I'm not satisfied
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                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
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                                    How do I track my progress in the course?
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                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
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                                    What if I have technical issues or difficulties with the
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                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
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Janets

Trainers Course

Customer Relationship Management (CRM) Training

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Customer Relationship Management (CRM), KYC &amp; Customer Service Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.</p><p>The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of <strong>CRM</strong> to the specifics of <strong>KYC compliance</strong>, and the nuances of exceptional <strong>Customer Service</strong>, this bundle has it all. Additionally, it focusses on personal development skills such as <strong>Assertiveness</strong>, <strong>Self-confidence</strong>, <strong>Stress Management</strong>, and <strong>Effective Communication</strong>, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of <strong>Professional CV Writing</strong> and <strong>Job Search Skills</strong> ensures you're fully prepared to take the next step in your career.</p><p>Key Features of the Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Diploma in Customer Relationship Management (CRM)</strong></li><li><strong> QLS Course 02: KYC</strong></li><li><strong> QLS Course 03: Customer Service</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Assertiveness and Self-Confidence Development</li><li><strong>Course 02:</strong> Patient Customer Service Training</li><li><strong>Course 03:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 04:</strong> Customer Service - Representative</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class for Life</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul></ul><p>Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!</p><p><strong>Learning Outcomes of Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</strong></p><ul><li>Master CRM strategies to build and maintain customer relationships.</li><li>Understand KYC regulations and their application in business.</li><li>Deliver outstanding customer service across various platforms.</li><li>Develop assertiveness and self-confidence in professional settings.</li><li>Manage stress effectively in high-pressure customer service environments.</li><li>Enhance communication skills for clear, impactful interactions.</li></ul><p><strong>Why Prefer this CRM Course?</strong></p><ul><li>Get free <strong>QLS Endorsed Certificates</strong> upon completion of the CRM course</li><li>Get a <strong>Free Student ID Card</strong> with CRM Training</li><li>The CRM course is <strong>Affordable and Simple</strong> to understand</li><li><strong>Lifetime Access</strong> to the CRM course materials</li><li>The CRM course comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Diploma in Customer Relationship Management (CRM)</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Communication Skills</li><li>Module 08: Negotiation Techniques</li><li>Module 09: Conflict Management</li><li>Module 10: Time Management</li><li>Module 11: Handling Customer Complaints</li><li>Module 12: Future of CRM</li></ul><p><strong> Course 02: KYC<br /></strong></p><ul><li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong> Course 03: Customer Service</strong></p><ul><li>Module 01: Who We Are and What We Do</li><li>Module 02: Establishing Your Attitude</li><li>Module 03: Identifying and Addressing Customer Needs</li><li>Module 04: Generating Return Business</li><li>Module 05: In-Person Customer Service</li><li>Module 06: Giving Customer Service over the Phone</li><li>Module 07: Providing Electronic Customer Service</li><li>Module 08: Recovering Difficult Customers</li><li>Module 09: Understanding When to Escalate</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free</strong> (Previously it was £12.99*13 = £169)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (Previously it was £99)</li></ul> <h2>
        
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                                        130 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Customer service reps</li><li>CRM professionals</li><li>KYC analysts</li><li>Job seekers</li><li>Team leaders</li><li>Career changers</li></ul>
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                            <p>You will not need any prior background or expertise to enrol in this CCTV Operation &amp; Security Management bundle.</p>
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                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Customer Relationship Manager - £30,000 to £50,000</li><li>Customer Service Representative - £18,000 to £25,000</li><li>KYC Analyst - £25,000 to £40,000</li><li>Communications Manager - £30,000 to £45,000</li><li>Stress Management Coach - £25,000 to £35,000</li><li>Professional CV Writer - £20,000 to £30,000</li></ul>
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                                    <h4>CPD Accredited Digital Certificate</h4>
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            Digital certificate -
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            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
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            Hard copy certificate -
            Included
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            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>QLS Endorsed Hard Copy Certificates</h4>
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            Hard copy certificate -
            Included
        </p>
            <div><p>Hard copy certificate - Included<br /><br /></p><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

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Customer Relationship Management (CRM), KYC & Customer Service

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				<p>Start learning <span>Diploma in Customer Relationship Management (CRM)</span> that will give you enough knowledge and skills to build your dream career.</p><h3><strong>About this course</strong></h3><p>This <span>Diploma in Customer Relationship Management (CRM)</span> helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately.</p><p>The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors.</p><p>The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills.</p><h3><strong>Why choose this course</strong></h3><ul><li>Earn a digital Certificate upon successful completion.</li><li>Accessible, informative modules taught by expert instructors</li><li>Study in your own time, at your own pace, through your computer tablet or mobile device</li><li>Get 24/7 help or advice from our email and live chat teams</li><li>Get full tutor support on weekdays (Monday to Friday)</li></ul>					</div>
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			<h2>Course Design</h2>		</div>
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				<div id="course-home"><div><p>The <span>Diploma in Customer Relationship Management (CRM)</span> is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</p><p>You are taught through a combination of</p><ul><li>Video lessons</li><li>Online study materials</li></ul></div></div>					</div>
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			<h2>Who Is This Course For:</h2>		</div>
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				<p>This <span>Diploma in Customer Relationship Management (CRM)</span> is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career.</p>					</div>
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			<h2>Requirements</h2>		</div>
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				<ul><li>This course is for anyone who would like to learn <span>Diploma in Customer Relationship Management (CRM)</span> related skills to aid his/her career path.</li><li>No formal entry prerequisites are required</li></ul>					</div>
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				<p>Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</p>					</div>
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				<ul><li><span>Module 01: An Overview of Customer Relationship Management</span></li><li><span>Module 02: CRM Basics</span></li><li><span>Module 03: CRM Principles</span></li><li><span>Module 04: CRM in the Future</span></li></ul>					</div>
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				<h3>Course Content</h3>

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			<h2>Frequently Asked Questions</h2>
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                                    Are there any prerequisites for taking the course?
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                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
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                                    Can I access the course at any time, or is there a set
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                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
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                                    How long will I have access to the course?
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                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
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                                    Is there a certificate of completion provided after
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                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
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                                    Can I switch courses or get a refund if I'm not satisfied
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                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
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                                    How do I track my progress in the course?
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                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
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                                    What if I have technical issues or difficulties with the
                                    course?
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                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
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Online Course Creation

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			<h4>Overview</h4>		</div>
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							<p><span>Do you want to learn how to manage customer relationships effectively and efficiently? If yes, then the Diploma in Customer Relationship Management (CRM)course is for you. </span></p><p><span>The 'Diploma in Customer Relationship Management (CRM)' course will teach you the basics and benefits of customer relationship management (CRM), how to use CRM strategies and tools, and how to handle customer complaints and expectations. You will learn to use CRM to improve customer satisfaction, loyalty, and retention.</span></p><p><span>In today's business world, being good at Customer Relationship Management (CRM) can help a company grow and keep its customers close. Research shows that using CRM well can help keep more customers </span><b>(up to 27% more!),</b><span> make them happier </span><b>(by 18%)</b><span>, and even increase sales </span><b>(by 15%).</b><span> Diploma in Customer Relationship Management (CRM)) course teaches you the significant benefits of CRM and the latest ways to do it right. We've designed it to be exciting and easy to understand, mixing profound ideas with valuable tips without making it too complicated or tedious.</span></p>						</div>
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			<h4>Description</h4>		</div>
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							<p><span>Start your learning adventure with our Diploma in Customer Relationship Management (CRM), tailored to give you a solid grasp of CRM basics and its strategic value in the modern business environment. Diploma in Customer Relationship Management (CRM) course unravels CRM's core, from strategies for nurturing customer bonds, analysing data for insightful decisions, and managing customer databases efficiently. We highlight CRM's theoretical elements to build a foundational understanding of effective customer relationship management.</span></p><p><span>Diploma in Customer Relationship Management (CRM) curriculum takes you through key aspects like enhancing customer connections, addressing complaints, and CRM's critical role in customer loyalty and satisfaction. It's thoughtfully designed to shed light on CRM's evolving nature and future, equipping you to navigate and adapt to shifting customer relationship tactics. Diploma in Customer Relationship Management (CRM) course focuses on theoretical principles to teach you how to turn prospects into loyal customers using strategic relationship methods.</span></p><h5><b>Learning Outcomes:</b></h5><ul><li><span>Master CRM fundamentals: understand its impact on business success.</span></li><li><span>Explore diverse CRM strategies for building strong customer relationships.</span></li><li><span>Utilise data analysis and CRM databases for informed decision-making.</span></li><li><span>Deepen customer relationships through effective communication and engagement.</span></li><li><span>Learn techniques for managing and resolving customer complaints.</span></li><li><span>Discover future trends and technology shaping CRM practices.</span></li></ul><p><span>Discover the potential of a 'Diploma in Customer Relationship Management (CRM)' to transform your business. Enroll now and take the first step towards building stronger customer relationships.</span></p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
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										<span>Online test with immediate results.</span>
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										<span>Enroling in the course has no additional cost.</span>
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										<span>You can study and complete the course at your own pace.</span>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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			<h4>Certificate of Achievement</h4>		</div>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
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							<p><span>Once you've completed the Diploma in Customer Relationship Management (CRM) course, you'll have the capability to:</span></p>						</div>
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					<ul>
							<li>
											<span>
													</span>
										<span>Individuals aiming to pursue a career in customer service, marketing, or sales.</span>
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											<span>
													</span>
										<span>Business owners are seeking to improve their customer relationship strategies.</span>
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										<span>Professionals in customer support roles looking to enhance their CRM knowledge.</span>
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											<span>
													</span>
										<span>Marketing and sales executives want to understand CRM's impact on business growth.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Entrepreneurs wanted to leverage a Diploma in Customer Relationship Management (CRM) for business success.</span>
									</li>
						</ul>
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			<h4>Requirements</h4>		</div>
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				<div>
							<p><span>The Diploma in Customer Relationship Management (CRM) course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Diploma in Customer Relationship Management (CRM), without any fuss.</span></p>						</div>
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			<h4>Career Path</h4>		</div>
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							<p><span>Diploma in Customer Relationship Management (CRM course can help you pursue or advance your career in:</span></p>						</div>
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					<ul>
							<li>
											<span>
													</span>
										<span>CRM Manager</span>
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													</span>
										<span>Customer Service Manager</span>
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								<li>
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													</span>
										<span>Marketing Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Sales Manager</span>
									</li>
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													</span>
										<span>Business Development Manager</span>
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								<li>
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													</span>
										<span>CRM Analyst</span>
									</li>
								<li>
											<span>
													</span>
										<span>CRM Consultant</span>
									</li>
						</ul>
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			<h4>Order Your Certificate</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
				</div>
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				</div> <div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Customer Relationship Management (CRM)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: CRM Fundamentals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Fundamentals</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: CRM Strategies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Strategies</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
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					<td colspan="4">Module 04: Data Analysis in CRM</td>
				</tr>
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					<td><i></i></td>
					<td>Data Analysis in CRM</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: CRM Databases</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CRM Databases</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Deepening Customer Relationship</td>
				</tr>
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					<td><i></i></td>
					<td>Deepening Customer Relationship</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Handling Customer Complaints</td>
				</tr>
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					<td><i></i></td>
					<td>Handling Customer Complaints</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
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					<td colspan="4">Module 08: Future of CRM</td>
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					<td><i></i></td>
					<td>Future of CRM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
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					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Diploma in Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

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