Name: Complaints Handling for Customer Care Course
Price: 12 GBP
Availability: InStock

<p>Dive into the essentials of KYC with this comprehensive course. Covering critical aspects such as AML (Anti-Money Laundering), Customer Due Diligence, and UK-specific regulations, this program equips you with the knowledge to navigate industry requirements.</p><p>Explore methods for executing KYC and AML processes, ensuring compliance, and understanding future trends. Ideal for professionals aiming to enhance their regulatory expertise and safeguard their business operations.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified</li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p>In this course, learners will understand the basics of Know Your Customer (KYC) and why it's important for businesses. They will learn about Anti-Money Laundering (AML) practices to prevent illegal money activities. The course will teach how to check and verify customer identities through Customer Due Diligence.</p><p>Learners will explore the specific rules and regulations for KYC, AML, and data privacy in the UK, and understand the requirements industries must follow to comply with these laws. Additionally, the course covers practical methods for conducting KYC and AML checks, and looks at future trends in KYC compliance.</p><p>By the end of the course, learners will be equipped with the knowledge to help their businesses meet legal standards and protect against financial crimes.</p><p><strong>Course Curriculum:</strong></p><ul><li><strong>Module 01:</strong> Introduction to KYC.</li><li><strong>Module 02: </strong>AML (Anti-Money Laundering).</li><li><strong>Module 03:</strong> Customer Due Diligence.</li><li><strong>Module 04: </strong>UK Business Regulations: KYC, AML, Data Privacy.</li><li><strong>Module 05: </strong>Regulations to Be Compiled by Industries.</li><li><strong>Module 06: </strong>KYC and AML Methods: Future Compliance Insights.</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the principles of KYC and its importance in finance.</li><li>Identify key components of AML regulations and their application.</li><li>Conduct effective customer due diligence processes according to regulatory standards.</li><li>Analyse UK-specific KYC, AML, and data privacy laws for compliance.</li><li>Assess regulatory requirements across various industries for KYC implementation.</li><li>Explore emerging methods in KYC and AML and their future implications.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Introduction to Know Your Customer (KYC) <span>1:21:41</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: Introduction to KYC.</span>

                                                    <span>19:47</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: AML (Anti-Money Laundering).</span>

                                                    <span>16:15</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Customer Due Diligence.</span>

                                                    <span>12:04</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: UK Business Regulations: KYC, AML, Data Privacy.</span>

                                                    <span>11:29</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Regulations to Be Compiled by Industries.</span>

                                                    <span>11:50</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: KYC and AML Methods: Future Compliance Insights.</span>

                                                    <span>09:16</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Financial analysts seeking regulatory compliance knowledge.</li><li>Compliance officers in banking and financial sectors.</li><li>Business managers need understanding of KYC and AML practices.</li><li>Legal professionals advising on financial regulations.</li><li>Consultants working with financial institutions on regulatory issues.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Compliance Analyst</li><li>Risk Manager</li><li>Financial Investigator</li><li>Regulatory Consultant</li><li>Fraud Prevention Specialist</li><li>Anti-Money Laundering Officer</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Introduction to Know Your Customer (KYC)

General Admission

<p>Empower yourself to make a real difference in your community! Our Community Health Agents Essentials Training is designed to equip you with the knowledge, skills, and tools you need to become an effective and impactful Community Health Agent. Whether you're new to the field or looking to enhance your expertise, this comprehensive course will provide you with essential insights and practical know-how to improve health outcomes in your community.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified </li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access </li></ul><p>This course provides essential training for community health agents. Learners will gain a comprehensive understanding of their role and the importance of community health work. They will learn about the legal aspects relevant to their duties and explore global health and international community health nursing practices. The course also covers mental health issues within communities and teaches strategies for identifying, managing, and preventing common nutritional deficiencies.</p><p>Additionally, learners will acquire practical skills to solve nutritional problems in their communities. By the end of the training, participants will be well-equipped with the knowledge and skills needed to effectively promote and protect community health.</p><p><strong>Course Curriculum</strong></p><ul><li><strong>Module 01: </strong>Introduction to Community Health Agent</li><li><strong>Module 02:</strong> Community &amp; Community Health Work</li><li><strong>Module 03: </strong>Legal Consideration</li><li><strong>Module 04: </strong>Global Health and International Community Health Nursing</li><li><strong>Module 05: </strong>Mental Health in the Community</li><li><strong>Module 06: </strong>Identification, Management, and Prevention of Common Nutritional Deficiencies</li><li><strong>Module 07: </strong>Solving Nutritional Problems in the Community</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the role and importance of a Community Health Agent.</li><li>Comprehend the foundations of community health work.</li><li>Learn the legal considerations in community health work.</li><li>Explore global health and international community nursing.</li><li>Address mental health issues within the community.</li><li>Identify and manage common nutritional deficiencies.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Community Health Agents Essentials Training <span>1:15:10</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: Introduction to Community Health Agent</span>

                                                    <span>11:48</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: Community &amp; Community Health Work</span>

                                                    <span>12:46</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Legal Consideration</span>

                                                    <span>09:44</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: Global Health and International Community Health Nursing</span>

                                                    <span>09:45</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Mental Health in the Community</span>

                                                    <span>12:53</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Nutritional Deficiencies: Identification and Management</span>

                                                    <span>08:31</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Solving Nutritional Problems in the Community</span>

                                                    <span>08:43</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring community health agents.</li><li>Individuals interested in community health work.</li><li>Those focused on legal health aspects.</li><li>Professionals in global health fields.</li><li>Individuals addressing community nutritional issues.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Community Health Worker</li><li>Community Outreach Coordinator</li><li>Public Health Advisor</li><li>Global Health Nurse</li><li>Mental Health Support Worker</li><li>Nutritionist in Community Health</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Community Health Agents Essentials Training

<p>The Anti Money Laundering (AML) sector in the UK offers lucrative job opportunities for individuals seeking a rewarding career in financial crime prevention. With a rising global concern regarding money laundering activities, this field provides a promising career path.</p><p>Recent statistics reveal a growing demand for skilled professionals in AML, with a projected growth rate of <strong>15%</strong> in the coming years. The average salary for AML specialists in the UK ranges between <strong>£30,000 and £50,000</strong> per year, with senior positions offering higher earning potential. Join the AML industry and contribute to the fight against financial crime while enjoying a financially rewarding and fulfilling career.</p><p>Our Certificate in Anti Money Laundering (AML) course starts with the basics of Certificate in Anti Money Laundering (AML) and gradually progresses towards advanced topics. Therefore, each lesson of this Certificate in Anti Money Laundering (AML) course is intuitive and easy to understand.</p><p><strong>Learning Outcomes of the Anti Money Laundering course:</strong></p><ul><li>What does money laundering mean?</li><li>Understand the three steps involved in money laundering.</li><li>Give examples of common money laundering schemes.</li><li>Recognise the importance of anti-money laundering.</li><li>Understand the implications of non-compliance.</li><li>Understand risk-based strategies.</li><li>Begin AML risk analysis.</li><li>Build a successful AML compliance program.</li></ul><p><strong> Free Course: </strong>Financial Fraud Investigator </p><p><strong> Certificate in Anti Money Laundering (AML) </strong></p><p><strong> Curriculum Breakdown of the Certificate in Anti Money Laundering (AML) Course </strong></p><ul><li><strong>Module 01: </strong>Introduction to Money Laundering</li><li><strong>Module 02: </strong>Proceeds of Crime Act 2002</li><li><strong>Module 03: </strong>Development of Anti-Money Laundering Regulations</li><li><strong>Module 04: </strong>Responsibility of the Money Laundering Reporting Officer</li><li><strong>Module 05: </strong>Risk-based Approach</li><li><strong>Module 06: </strong>Customer Due Diligence</li><li><strong>Module 07: </strong>Record Keeping</li><li><strong>Module 08: </strong>Suspicious Conduct and Transactions</li><li><strong>Module 09: </strong>Awareness and Training</li></ul><p><strong> Curriculum Breakdown of the Financial Fraud Investigator Course </strong></p><ul><li>Module 01: Introduction to Financial Investigator</li><li>Module 02: Introduction to Financial Investigation</li><li>Module 03: Characteristics of Financial Crimes</li><li>Module 04: Categories of Financial Crimes</li><li>Module 05: Financial Crime Response Plan</li><li>Module 06: Collecting, Preserving and Gathering Evidence</li><li>Module 07: Laws against Financial Fraud</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Certificate in Anti Money Laundering (AML) course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Certificate in Anti Money Laundering (AML). It is also great for professionals who are already working in Certificate in Anti Money Laundering (AML) and want to get promoted at work.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>The Certificate in Anti Money Laundering (AML) course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Certificate in Anti Money Laundering (AML).</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The Certificate in Anti Money Laundering (AML) course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Certificate in Anti Money Laundering (AML).</p><ul><li>Anti Money Laundering Compliance &amp; Audit Specialist</li><li>AML Analyst</li><li>AML Manager</li><li>AML Investigator</li></ul><p>And much more!</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CDP Accerdited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>Get 2 CPD accredited PDF certificate for Free.</strong></p></div>
        <h4>CDP Accerdited Hardcopy Certificate</h4>
        <p>
            Hard copy certificate -
            £10.79
        </p>
            <div><p>Delivery Charge</p><ul><li>Inside the UK is Free</li><li>Outside the UK is £9.99 each</li></ul></div>

                        </div>

Compliance Central

Certificate in Anti Money Laundering (AML)

<p>Are you concerned about your children's growth and nutrition? Take a deep sigh of relief because we are here to provide you with an exclusive Paediatric Care education that will teach you everything you need to know to ensure a healthier upbringing for your children.</p> <p>Whether you are a parent or work in a position where you must take care of children, then this Paediatric Care (Fostering Growth) course is highly recommended to you. Enrol in this course to accelerate your idea of raising your infant.</p> <p>This course is formulated with rich modules to give an overview of the roles and regulations you need to follow to provide a healthy lifestyle to your toddler. Our tutors will teach you about nutritional well-being, the procedure of feeding, bathing, attachment, making your baby sleep and many more. So, enhance your knowledge and acquire how to provide first aid, nutritious food and proper development to your children.</p> <p>So, sign up for our programme and give your little one a better and happier life.</p> <p><strong>Learners will get to learn about the following:</strong></p> <ul> <li>Understand the developmental and bonding stages of babies</li><li>Learn the basics of newborn nutrition and feeding</li><li>Know more about how to relax a baby and put it to rest</li><li>Acquire important infant first aid skills and knowledge</li><li>Attain how to babyproof your home with expert guidance</li><li>Obtain how to change diapers and bathe a baby</li><li>Improve your communication abilities and learn to read a baby's body gestures</li></ul> <p><strong>What will Make You Stand Out?</strong></p> <p>On completion of this Paediatric Care (Fostering Growth) online course, you will gain:</p> <ul> <li>CPD QS Accredited course</li><li>After successfully completing the Course, you will receive a <strong>FREE PDF Certificate </strong>as evidence of your newly acquired abilities.</li><li>Lifetime access to the whole collection of learning materials.</li><li>Enroling in the Course has no additional cost.</li><li>24x7 Tutor Support</li><li>You can study and complete the course at your own pace.</li></ul><p><strong>Course Curriculum</strong></p> <p><strong>Paediatric Care (Fostering Growth)</strong></p> <ul> <li>Module 01: Baby Care: Conception and Significance</li><li>Module 02: Necessary Care for Newborn</li><li>Module 03: Baby's Cleanliness and Hygiene</li><li>Module 04: Essential Diet for the Baby</li><li>Module 05: Nursery and Feeding Equipment</li><li>Module 06: Baby's Activities</li><li>Module 07: Growth and Development</li><li>Module 08: Physical Problems and Injuries in Babies</li><li>Module 09: Different Diseases of a Newborn</li><li>Module 10: Prevention and Care Management</li><li>Module 11: Safety for the Baby</li></ul> <p><strong>Show off your new skills with a certificate of completion.</strong></p> <p>After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free.</p> <p><strong>Please Note: </strong>The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p><strong>Is This Course the Right Option for You?</strong></p> <p>This Paediatric Care (Fostering Growth) course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Without any formal requirements, you can delightfully enrol in this Paediatric Care (Fostering Growth) course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>The aim of this exclusive Paediatric Care (Fostering Growth) course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.</p> 
                        </div>

NextGen Learning

Child Abuse Paediatrics

Paediatric First Aid

Paediatrics

Paediatric

Paediatric Nursing

Developmental & Behavioural Paediatrics

Paediatric Care (Fostering Growth)

<p>According to information obtained by the Observer, about 9,000 people in England are waiting for home Adult Social Care services. Still, the exact figure is likely to be far higher because the situation has worsened dramatically since last spring.</p> <p>Home Adult Social Care is assistance with critical duties that offers personal care to elderly or disabled persons in their homes.</p> <p><strong>Learning Outcome</strong></p> <ul> <li>Understanding Social and Domiciliary Care</li><li>Maintaining Hygiene and Health &amp; Safety</li><li>Learn Medication, Oxygenation, and Basic Life Support</li><li>Learn Nursing Assistance</li><li>Understand Details of End of Life</li><li>Get Knowledge of Safeguarding Vulnerable Adults</li></ul> <p><strong>Key Features</strong></p> <ul> <li>Accredited by CPD</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>*** Additional Gifts ***</strong></p> <p><strong>Free Life coaching Course</strong></p><p><strong>Course Curriculum</strong></p> <ul> <li>Module 1: Adult Care in Different Life Stages</li><li>Module 2: Working with Adults</li><li>Module 3: Introduction to Domiciliary Care</li><li>Module 4: Health and Safety</li><li>Module 5: CSTF Infection Prevention and Control</li><li>Module 6: CSTF Resuscitation - Basic Life Support</li><li>Module 7: Medication Management and Administration</li><li>Module 8: Mental Health</li><li>Module 9: Safeguarding of Vulnerable Adults</li><li>Module 10: Safeguarding Legislations</li><li>Module 11: Safeguarding Vulnerable Adults Policy, Roles and Responsibilities</li><li>Module 12: Importance of Communication</li><li>Module 13: Sharing Information and Responding to a Disclosure</li><li>Module 14: Reporting Your Concern</li><li>Module 15: Adult Nursing</li><li>Module 16: Health and Safety</li><li>Module 17: Hygiene</li><li>Module 18: Rest and Sleep Management</li><li>Module 19: Mobility and Immobility Issues of Patients</li><li>Module 20: Pain Management</li><li>Module 21: Nutrition</li><li>Module 22: Assisting with Elimination</li><li>Module 23: Oxygenation</li><li>Module 24: Introduction to End of Life Care</li><li>Module 25: Health and Social Care</li></ul> <p><strong>Accreditation</strong></p> <p>All of our courses, including this course<strong>, </strong>are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p> <p><strong>Certification</strong></p> <p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p> <p><strong>Assessment</strong></p> <p>At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed the Adult Social Care course. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p><strong>Please be noted:</strong> This course does not qualify you to work as a professional in this specific sector. Instead, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Training Express

Adult Social Care Training Course

<p><strong>Physical Education - PE Training - CPD Certified Course</strong></p><p>Are you ready to turn your passion for physical education into a powerful skill set? Look no further! Our exhilarating Physical Education course is your ticket to mastering the art of fitness and well-being.</p><p>Say goodbye to mundane routines! Our course offers a diverse array of workouts tailored to challenge every muscle group and keep you engaged from start to finish.</p><p>Don't let another day go by without taking charge of your fitness journey. Join us today and unlock your full potential with our exhilarating Physical Education course!</p><p><strong>Key Features</strong></p><ul><li>Accredited by CPD Physical Education - PE course</li><li>Instant e-certificate</li><li>Fully online, interactive Physical Education - PE course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Curriculum</strong></p><p><strong>Physical Education - PE </strong></p><ul><li>Module 01: Introduction to Sports Coaching</li><li>Module 02: Psychological, Motivational, and Behavioural Training for Sports</li><li>Module 03: Techniques for Sports Coaching</li><li>Module 04: Physical Fitness and Training</li><li>Module 05: Management Skills for a Sports Coach</li><li>Module 06: Coaching for Popular Sports</li><li>Module 07: Nutrition Concerns for Athletes</li><li>Module 08: Sports Injury Prevention and Rehabilitation</li><li>Module 09: Children and Parent in Sports</li><li>Module 10: Women Coaches</li><li>Module 11: Coaching and Ethical Practice</li></ul><p>Learning Outcomes:</p><ul><li>Identify coaching principles and apply them in various sports settings.</li><li>Analyze psychological factors affecting athletes' performance and motivation.</li><li>Demonstrate proficiency in teaching sports techniques effectively to athletes.</li><li>Design tailored physical education fitness programs for athletes' optimal performance.</li><li>Apply management strategies to lead and organise sports coaching activities.</li><li>Evaluate ethical dilemmas and apply ethical principles in coaching practice.</li></ul><p><strong>Accreditation</strong></p><p>This course is fully CPD QS accredited, including this Physical Education - PE course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Physical Education - PE.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Physical Education - PE course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Physical Education - PE course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Physical Education - PE course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Physical Education - PE course is ideal for:</p><ul><li>Aspiring Sports Coaches</li><li>Physical Education (PE) Teachers</li><li>Fitness Enthusiasts</li><li>Parents involved in Youth Sports</li><li>Individuals passionate about Popular Sports</li><li>Those interested in Nutrition and Sports</li><li>Women interested in Sports Coaching</li><li>Professionals seeking Ethical Coaching knowledge</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Physical Education - PE course. You just need to have an interest in Physical Education - PE.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Physical Education - PE Course you will have a variety of careers to choose from. The following job sectors of Physical Education - PE are:</p><ul><li>Sports Coach</li><li>Physical Education - PE Teacher</li><li>Fitness Consultant</li><li>Nutrition Advisor for Athletes</li><li>Sports Injury Rehabilitation Specialist</li><li>Youth Sports Program Coordinator</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>  Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Physical Education - PE Course

<p>In the dynamic landscape of today's workplaces, the need for adept management of infectious diseases has never been more crucial. Our comprehensive course offers a nuanced exploration of this imperative subject, delving into key aspects that empower professionals across industries to safeguard their work environments.</p><p>As we progress, participants gain insights into the prevalence and characteristics of common infectious diseases encountered in diverse professional settings. The course seamlessly transitions to the realm of epidemiology and disease control, providing a robust foundation for proactive health measures.</p><p>One pivotal focus is the meticulous examination of occupational exposure and risk assessment. Participants grasp the intricacies of identifying potential threats and learn to implement targeted strategies for risk mitigation. Exploring infection control measures, the course equips individuals with practical tools to create a resilient barrier against the spread of diseases within their professional spheres.</p><p>This course transcends theoretical discourse, offering a pragmatic approach to workplace infectious disease management. By the course's conclusion, individuals emerge not only well-versed in the subject matter but also armed with actionable strategies to foster a safe and thriving work environment.</p><p><strong>Key Features</strong></p><ul><li>CPD Accredited</li><li>FREE PDF + Hardcopy certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Introduction to Infectious Diseases</li><li>Module 02: Common Infectious Diseases in the Workplace</li><li>Module 03: Epidemiology and Disease Control</li><li>Module 04: Occupational Exposure and Risk Assessment</li><li>Module 05: Infection Control Measures in the Workplace</li><li>Module 06: Outbreak Management and Emergency Preparedness</li><li>Module 07: Legal and Ethical Considerations</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Identify and analyse common workplace infectious diseases for prevention strategies.</li><li>Apply epidemiological principles to control and mitigate disease outbreaks.</li><li>Conduct thorough occupational exposure assessments to assess potential risks.</li><li>Implement infection control measures to create a safe workplace environment.</li><li>Demonstrate proficiency in managing infectious disease outbreaks and emergencies.</li><li>Navigate the legal and ethical landscape surrounding workplace infectious diseases.</li></ul><p><strong>Accreditation</strong></p><p>This course is <strong>CPD Quality Standards</strong> (<strong>CPD QS)</strong> accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certificate</strong></p><p>After completing this course, you will get a FREE Digital Certificate from Training Express.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Healthcare professionals</li><li>Human resources personnel</li><li>Safety and compliance officers</li><li>Facility managers</li><li>Emergency response teams</li><li>Government health officials</li><li>Workplace health and safety advocates</li><li>Public health researchers</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Infection Control Officer</li><li>Occupational Health Specialist</li><li>Emergency Preparedness Coordinator</li><li>Workplace Health Advisor</li><li>Public Health Inspector</li><li>Health and Safety Consultant</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Workplace Infectious Disease Management Course

<p>Are you looking to enhance your Risk Assessment skills? If yes, then you have come to the right place. Our comprehensive course on Risk Assessment will assist you in producing the best possible outcome by mastering the Risk Assessment skills.</p><p>The Risk Assessment course is for those who want to be successful. In the Risk Assessment course, you will learn the essential knowledge needed to become well versed in Risk Assessment.</p><p>Our Risk Assessment course starts with the basics of Risk Assessment and gradually progresses towards advanced topics. Therefore, each lesson of this Risk Assessment course is intuitive and easy to understand.</p><p><strong>Why would you choose the Risk Assessment course from Compliance Central:</strong></p><ul><li>Lifetime access to Risk Assessment course materials</li><li>Full tutor support is available from Monday to Friday with the Risk Assessment course</li><li>Learn Risk Assessment skills at your own pace from the comfort of your home</li><li>Gain a complete understanding of Risk Assessment course</li><li>Accessible, informative Risk Assessment learning modules designed by expert instructors</li><li>Get 24/7 help or advice from our email and live chat teams with the Risk Assessment bundle</li><li>Study Risk Assessment in your own time through your computer, tablet or mobile device.</li><li>A 100% learning satisfaction guarantee with your Risk Assessment Course</li><li>Improve your chance of gaining in demand skills and better earning potential by completing the Risk Assessment</li></ul><p><strong> Risk Assessment </strong></p><p><strong>Curriculum Breakdown of the Risk Assessment Course</strong></p><ul><li><strong>Module 01: </strong>Introduction to Risk Assessment</li><li><strong>Module 02: </strong>Risk Assessment at Workplace</li><li><strong>Module 03: </strong>Risk Management Process</li><li><strong>Module 04: </strong>Benefits of Risk Management</li><li><strong>Module 01:</strong> Health &amp; Safety Risk Assessment and Common Risks</li><li><strong>Module 02: </strong>Work Equipment Hazards and Risk Control</li><li><strong>Module 07: </strong>Electrical Risk Assessment</li><li><strong>Module 08: </strong>Reducing and Controlling Electrical Risks</li><li><strong>Module 09: </strong>COSHH Risk Assessments</li><li><strong>Module 10: </strong>Control Measures and Monitoring COSHH Risk</li><li><strong>Module 11: </strong>Risk Factors of Asbestos</li><li><strong>Module 12: </strong>Surveys and Risk Assessment of Asbestos</li><li><strong>Module 13: </strong>Manual Handling Risk Assessments</li><li><strong>Module 14: </strong>Controlling and Reducing the Risks of Manual Handling</li><li><strong>Module 15: </strong>Working at Height Risk Assessment and Prevention</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Risk Assessment course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Risk Assessment. It is also great for professionals who are already working in Risk Assessment and want to get promoted at work.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To enrol in this Risk Assessment course, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The Risk Assessment course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Risk Assessment.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £10.79
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><p>Inside the UK: Free </p><p>Outside of the UK: £9.99 each</p></div>

                        </div>

Risk Assessment - COSHH, Asbestos, Manual Handling

<p>Imagine a world where every customer grievance feels like a hurdle, where communication breakdowns lead to lost trust, and where resolving issues becomes a tangled web of confusion. </p><p>In the realm of customer care, frustration can be a constant companion, and the ability to turn complaints into opportunities remains elusive. However, there is a path in changing that, this Complaints Handling for Customer Care course unfolds through a carefully curated design to address these challenges.</p><p>Start with the fundamental understanding of complaints and their intrinsic link to customer value. As the journey progresses, participants delve into the art of building rapport and trust, unlocking the secrets of effective communication that transcend conventional barriers.</p><p>Navigating through diverse customer types becomes second nature, and a customer-centric mindset becomes the compass for resolution. The course doesn't stop at reactive measures; it empowers individuals with the skills to proactively prevent complaints and implement service recovery strategies. </p><p>Master the art of turning challenges into triumphs, and witness the evolution of your customer care approach in a way that resonates with both clients and business success.</p><p><strong>Key Features</strong></p><ul><li>CPD Accredited </li><li>FREE PDF + Hardcopy certificate</li><li>Fully online, interactive course </li><li>Self-paced learning and laptop, tablet and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Complaints &amp; Customer Value</li><li>Module 02: Building Rapport &amp; Trust</li><li>Module 03: Effective Communication</li><li>Module 04: Handling Various Customer Types</li><li>Module 05: Customer-Centric Complaint Resolution</li><li>Module 06: Proactive Complaint Prevention and Service Recovery</li><li>Module 07: Advanced Technology and Tools in Customer Care</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Master complaint resolution for enhanced customer satisfaction.</li><li>Develop effective communication strategies for diverse customer interactions.</li><li>Implement proactive measures to prevent and address complaints.</li><li>Build lasting rapport and trust with customers for enduring relationships.</li><li>Navigate various customer types with confidence and empathy.</li><li>Utilise advanced technology and tools for efficient customer care.</li></ul><p><strong>Accreditation</strong></p><p>This course is <strong>CPD Quality Standards</strong> (<strong>CPD QS)</strong> accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certificate</strong></p><p>After completing this course, you will get a FREE Digital Certificate from Training Express.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Customer service professionals</li><li>Sales and support representatives</li><li>Retail and hospitality staff</li><li>Call centre agents</li><li>Frontline staff in any industry</li><li>Individuals seeking a customer-focused career change</li><li>Entrepreneurs and small business owners</li><li>Anyone aiming to excel in customer care roles</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Representative</li><li>Complaints Handler</li><li>Call Centre Agent</li><li>Retail Associate</li><li>Client Support Specialist</li><li>Frontline Customer Care Professional</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Complaints Handling for Customer Care Course

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The audience for this course is anyone who wants to acquire foundation level knowledge on data centre infrastructure. This course is ideally suited for data centre new hires, internal data centre support staff, IT support staff who work in the data centre, helpdesk staff, vendors/suppliers who install/maintain data centre equipment, building maintenance staff including data centre cleaners and other supporting functions, and fresh graduates. This course is also well suited for individuals working in data centre business support functions such as sales/pre-sales, HR, Finance and business administration.</p>Overview<p>The DCFC course will prepare participants for entry into the exciting and high-growth data centre industry. It will ensure that participants acquire the required basic knowledge to take on a wide variety of jobs in the data centre industry. It will also provide the required knowledge and skill to further their training into specialised areas on data centre design/build, operations/governance or standards/compliance.</p><p>The Data Centre Foundation Certificate (DCFCÂ©) is a 2-day course designed to deliver foundation knowledge about data centre facilities infrastructure. It provides participants with global overview and knowledge on data centres which will be of advantage to the participants who are looking at joining the ranks of professionals working in the data centre, ICT, infrastructure or the mechanical and electrical (M&amp;E) design industries. It will also form a solid foundation for participants who wish to pursue his/her studies either academically or to further his/her industry specialisation with professional certification courses on data centre design/build, operations/governance and/or standards/compliance. With the tremendous growth of data and the data centres to support it, the demand for data centre professionals will grow in tandem.</p></div><div id="course-pills-2"><h4>Introduction to Data Centres</h4><ul><li>History of data centres</li><li>Definition of different type data centres</li></ul><h4>Data Centre Standards</h4><ul><li>List of standards</li><li>Rating definitions</li></ul><h4>Data Centre Facilities Areas</h4><ul><li>Listing of all areas and their functions</li></ul><h4>Topology Designs</h4><ul><li>Definition of Ratings</li></ul><h4>Components of the Power Infrastructure</h4><ul><li>Utility power</li><li>Transformers</li><li>Generators</li><li>Fuel systems</li><li>ATS</li><li>UPS systems</li><li>Batteries</li><li>Electric panels</li><li>Cabling/busbar systems</li><li>Power rails/strips</li></ul><h4>Lights</h4><ul><li>Lights</li><li>Emergency lights</li></ul><h4>Cooling Infrastructure</h4><ul><li>Chillers</li><li>DX Systems</li><li>Evaporators</li><li>CRAC/CRAU/HVAC</li><li>Raised floor</li><li>Non-raised floor</li><li>Containment</li></ul><h4>ICT/Network Infrastructure</h4><ul><li>Equipment racks</li><li>Network cabling (fibre, copper)</li><li>Cable trays and pathways</li><li>TIA-606 labelling</li></ul><h4>Data Centre Security</h4><ul><li>Perimeter security</li><li>Physical protection</li><li>CCTV</li><li>Access control</li><li>Security management</li></ul><h4>Fire Suppression</h4><ul><li>Detection systems</li><li>Suppression systems</li><li>Prevention systems</li><li>Fire extinguishers</li><li>Fire Safety</li></ul><h4>Monitoring and reporting</h4><ul><li>DCIM</li><li>EMS/BMS</li></ul></div>

Nexus Human

Design & Technology Courses (DT)

Service Design Courses (SDC)

IT Certifications

Cyber Security Foundation

Certified in Data Protection (CDP)

ICDL (International Certification of Digital Literacy)

Data Centre Foundation Certificate (DCFC)

Manchester

Slough

Portsmouth

Bingley

Cardiff

Milton Keynes 

Nottingham

Birmingham

Bedford

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">ONLINE STUDY - In your own time (approx. 6 hours study time) +</span></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></span></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Awarding Body:</strong>&nbsp;Open College Network (OCN) Credit for Learning</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Award Level:</strong>&nbsp;Level 3 (Advanced Level) - Ireland Level 5</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD Certified:</strong>&nbsp;Yes (CPD Accreditation)</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Minimum Age:&nbsp;</strong>18 (16 with parental consent)</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry requirements:&nbsp;</strong>None. (English Level 2 desirable)</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Training Locations:</strong>&nbsp;Study online + Classroom</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(255, 0, 0);">OCN Accredited at UK Level 3 (Ireland Level 5)</span><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 1 - Theory:</strong>&nbsp;Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 2 - Skills and Practical Development:</strong><br fr-original-style="" style="box-sizing: border-box;">Safely and competently set up and maintain a Peripheral IV Infusion.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attend a classroom location to complete your practical training.<br fr-original-style="" style="box-sizing: border-box;"></strong></p><div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p></div><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Itinerary:</strong></div><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></div><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 1 - THEORY (ONLINE)</strong><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M1 - Peripheral IV Cannulation - Introduction:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Definitions - understanding terminology relating to PIVC.<br fr-original-style="" style="box-sizing: border-box;">IV Therapy and NMC guidelines.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M2 - Legal &amp; Professional Responsibilities:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Legal Obligations and Accountability. Criminal, Civil and<br fr-original-style="" style="box-sizing: border-box;">Contractual law in Healthcare. Vicarious Liability and your<br fr-original-style="" style="box-sizing: border-box;">Duty of Care.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M3 - Anatomy &amp; Physiology:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Sites appropriate to IV cannulation. Hand vs. arm.<br fr-original-style="" style="box-sizing: border-box;">Advantages and disadvantages of relevant veins.<br fr-original-style="" style="box-sizing: border-box;">An overview of Homeostasis and Fluid Balance.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M4 - Hygiene and Infection Prevention &amp; Control (IPC):</strong></span><br fr-original-style="" style="box-sizing: border-box;">Reducing healthcare-associated infections. Keeping Safe.<br fr-original-style="" style="box-sizing: border-box;">Bloodborne Pathogens and Work Practice Controls.<br fr-original-style="" style="box-sizing: border-box;">Standard Precautions. Waste Disposal. Needle-stick injuries.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M5 - Indications and Advantages:</strong></span><br fr-original-style="" style="box-sizing: border-box;">When to cannulate, infusion types and benefits over<br fr-original-style="" style="box-sizing: border-box;">alternative infusion routes. Continuous and intermittent infusion.<br fr-original-style="" style="box-sizing: border-box;">Prophylactic use before procedures and in unstable patients.<br fr-original-style="" style="box-sizing: border-box;">Contraindications.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M6 - Equipment:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Cannula types, sizes and colour coding. How to select<br fr-original-style="" style="box-sizing: border-box;">appropriate size. Equipment overview for total procedure.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M7 - Vein Choice for Cannulation:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Correct vein selection. Which veins to avoid.<br fr-original-style="" style="box-sizing: border-box;">How to manage an unsuccessful cannulation.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M8 - Procedures:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Full procedure for cannulation including correct documentation.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M8: Guide to Cannulation - revision</strong></span><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M8: Video - Recap with full procedure</strong></span><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M9 - Contraindications:</strong></span><br fr-original-style="" style="box-sizing: border-box;">When inappropriate to cannulate including patients with specific health conditions.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 128, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 128, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M10 - Complications:</strong></span><br fr-original-style="" style="box-sizing: border-box;">A detailed look at potential complications during and after<br fr-original-style="" style="box-sizing: border-box;">cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED</strong><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">BEFORE JOINING US FOR YOUR PRACTICAL TRAINING</strong><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART 2 (CLASSROOM:</span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"></strong></strong><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1 - Welcome, introductions and overview:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Classroom - registration and introductions.<br fr-original-style="" style="box-sizing: border-box;">Virtual Classroom - audio/visual checks and registration.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">2 - Legal &amp; Professional Responsibilities:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Overview and discussion.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3 - Anatomy - key points (appropriate to PIVC):</strong></span><br fr-original-style="" style="box-sizing: border-box;">Arteries and veins. Selecting an approprate site. Sites to avoid and &ldquo;first choice&rdquo; sites.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">4 - Cannulae - selection and types:</strong></span><br fr-original-style="" style="box-sizing: border-box;">A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">5 - Complications:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Complications of pVAD insertion including examples of<br fr-original-style="" style="box-sizing: border-box;">infiltration, haematoma, extravasation and transfixation.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">6 - VIP Score:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Understanding and using the Visual Infusion Phlebitis score.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">7 - Equipment - overview:</strong></span><br fr-original-style="" style="box-sizing: border-box;">We take a look at all essential equipment required for PIVC.<br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">8 - PRACTICAL SESSIONS:</strong><br fr-original-style="" style="box-sizing: border-box;">Multiple practical sessions throughout the session.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">9 - Fluids:</strong></span><br fr-original-style="" style="box-sizing: border-box;">The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann&rsquo;s solution, Colloids (and risks), blood products.<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(128, 0, 128); box-sizing: border-box;" fr-original-style=" color: rgb(128, 0, 128);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">10 - Infusion Rates:</strong></span><br fr-original-style="" style="box-sizing: border-box;">Calculating infusion rates and drops per minute.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.</em></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)</strong></em></p></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 3 (Advanced Level) - Ireland Level 5
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 3 (Ireland Level 5)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Safely and competently set up and maintain a Peripheral IV Infusion.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M1 - Peripheral IV Cannulation - Introduction:
Definitions - understanding terminology relating to PIVC.
IV Therapy and NMC guidelines.
M2 - Legal & Professional Responsibilities:
Legal Obligations and Accountability. Criminal, Civil and
Contractual law in Healthcare. Vicarious Liability and your
Duty of Care.
M3 - Anatomy & Physiology:
Sites appropriate to IV cannulation. Hand vs. arm.
Advantages and disadvantages of relevant veins.
An overview of Homeostasis and Fluid Balance.
M4 - Hygiene and Infection Prevention & Control (IPC):
Reducing healthcare-associated infections. Keeping Safe.
Bloodborne Pathogens and Work Practice Controls.
Standard Precautions. Waste Disposal. Needle-stick injuries.
M5 - Indications and Advantages:
When to cannulate, infusion types and benefits over
alternative infusion routes. Continuous and intermittent infusion.
Prophylactic use before procedures and in unstable patients.
Contraindications.
M6 - Equipment:
Cannula types, sizes and colour coding. How to select
appropriate size. Equipment overview for total procedure.
M7 - Vein Choice for Cannulation:
Correct vein selection. Which veins to avoid.
How to manage an unsuccessful cannulation.
M8 - Procedures:
Full procedure for cannulation including correct documentation.
M8: Guide to Cannulation - revision
M8: Video - Recap with full procedure
M9 - Contraindications:
When inappropriate to cannulate including patients with specific health conditions.
M10 - Complications:
A detailed look at potential complications during and after
cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM:
1 - Welcome, introductions and overview:
Classroom - registration and introductions.
Virtual Classroom - audio/visual checks and registration.
2 - Legal & Professional Responsibilities:
Overview and discussion.
3 - Anatomy - key points (appropriate to PIVC):
Arteries and veins. Selecting an approprate site. Sites to avoid and “first choice” sites.
4 - Cannulae - selection and types:
A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD.
5 - Complications:
Complications of pVAD insertion including examples of
infiltration, haematoma, extravasation and transfixation.
6 - VIP Score:
Understanding and using the Visual Infusion Phlebitis score.
7 - Equipment - overview:
We take a look at all essential equipment required for PIVC.
8 - PRACTICAL SESSIONS:
Multiple practical sessions throughout the session.
9 - Fluids:
The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann’s solution, Colloids (and risks), blood products.
10 - Infusion Rates:
Calculating infusion rates and drops per minute.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health Professions (AHP)

Intravenous Cannulation

Aesthetics

Medicine & Nursing

Venepuncture & Cannulation

Learn how to cannulate ...

    Nationally Recognised Qualification

    OCN Accredited - Level 3 (advanced) - Ireland Level 5

    CPD Accredited - The CPD Certification Service

    Classroom or Virtual Classroom options

    Covers all steps for cannulating in arm or hand

    Practise on artificial arms and fake blood!

    Essential qualification for all IV therapies

    Phlebotomy training desirable but not essential

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Peripheral I.V. Cannulation Course (GPT008)

Microsoft Certification

Microsoft 365

Microsoft AZ-900

Microsoft AZ-104

Microsoft AZ-303

Microsoft AZ-700

MS-102T00 Microsoft 365 Administrator Essentials

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for IT professionals who are responsible for planning, configuring, and managing an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Teams, and Microsoft SharePoint.</p>Overview<p>Plan and provision Office 365 Manage Users and Groups in Office 365 Deploy and Configure Tools and Applications for Office 365 Plan and Manage Exchange Online Plan and Manage SharePoint Online Plan and Manage Microsoft Teams Plan and Manage other Office 365 Services Implement Security and Compliance in Office 365 Report, Monitor and Troubleshoot Office 365</p><p>This five-day course describes how to set up, configure and manage an Office 365 tenant including identities, and the core services of Microsoft 365. In this five-day course, you will learn how to plan the configuration of an Office 365 tenant including integration with existing user identities; plan, configure and manage core services; and report on key metrics. <br /><br /> Although this course and the associated labs are written for Office 365 with Windows 11, the skills taught will also be backwards compatible with Windows 10. This course is based on the features available in the Office 365 E3 license as these are the core features in Office 365 and Microsoft 365 plans.</p></div><div id="course-pills-2"><h3>1 - Planning and Provisioning Office 365</h3> <ul> <li>Overview of Office 365</li> <li>Core Services of Office 365</li> <li>Requirements for an Office 365 Tenant</li> <li>Planning a Pilot and Deployment</li> <li>Creating an Office 365 Tenant</li> <li>Adding Custom Domains and Managing DNS Settings</li> <li>Lab: Provisioning Office 365</li> </ul> <h3>2 - Managing Users and Groups in Office 365</h3> <ul> <li>Managing User Accounts and Licences</li> <li>Managing Passwords and Authentication</li> <li>Create and Managing the Different Types of Groups in Office 365</li> <li>Managing Users and Groups with PowerShell</li> <li>Managing Users and Groups in the Azure AD Admin Center</li> <li>Role Based Access and Administrative Roles</li> <li>Planning and Configuring Directory Synchronization</li> <li>Lab: Managing Users and Groups in Office 365</li> <li>Lab: Planning and Configuring Directory Synchronisation</li> </ul> <h3>3 - Deploying and Configuring Tools and Applications for Office 365</h3> <ul> <li>Planning Network Configuration for Office 365 Tools and Applications</li> <li>Using the Office Configuration Tool</li> <li>Click to Run Installation Use and Control</li> <li>Managing Centralized Deployment of Tools, Applications and Add-ins</li> <li>Reporting</li> <li>Lab: Deploying and Configuring Tools and Applications for Office 365</li> </ul> <h3>4 - Planning and Managing Exchange Online</h3> <ul> <li>What is Exchange Online</li> <li>Managing Exchange Online Mailboxes</li> <li>Managing Office 365 Groups in Exchange Online</li> <li>Configuring Exchange Online Permissions</li> <li>Managing Exchange Online using PowerShell</li> <li>Plan and Configure Mail Flow</li> <li>Plan and Configure Email Protection</li> <li>Lab: Planning and Managing Exchange Online</li> </ul> <h3>5 - Planning and Managing SharePoint Online</h3> <ul> <li>What is SharePoint Online</li> <li>Understanding the relationship between SharePoint, OneDrive, Teams, and Office 365 Groups</li> <li>SharePoint Online Architecture</li> <li>Configure SharePoint Online</li> <li>Configure and Control External Sharing</li> <li>Managing SharePoint Online Site Collections</li> <li>Managing SharePoint Online using PowerShell</li> <li>Lab: Planning and Managing SharePoint Online</li> </ul> <h3>6 - Planning and Managing Microsoft Teams</h3> <ul> <li>What is Microsoft Teams</li> <li>How Microsoft Teams integrates with other Office 365 Services</li> <li>Create and Manage Organization Wide Settings</li> <li>Create, Manage and Assign Microsoft Teams Policies</li> <li>Plan and Configure External and Guest Access</li> <li>Managing Microsoft Teams using PowerShell</li> <li>Lab: Planning and Managing Microsoft Teams</li> </ul> <h3>7 - Planning and Managing Other Office 365 Services</h3> <ul> <li>Yammer</li> <li>Planner</li> <li>Visio</li> <li>Bookings</li> <li>Delve</li> <li>Forms</li> <li>Power Platform</li> <li>Stream</li> <li>Sway</li> <li>Viva</li> <li>Scheduler</li> <li>Add-ins, including Find Time and Junk Reporter</li> <li>Lab: Planning and Managing Office 365 Services</li> </ul> <h3>8 - Security and Compliance in Office 365</h3> <ul> <li>Overview of Security and Compliance Features in Office 365</li> <li>Extending Security and compliance Features with Additional Licences</li> <li>Using the Microsoft Defender Portal and Secure Score</li> <li>Using the Office 365 Compliance Portal and Compliance Score</li> <li>Plan and Configure Retention Labels and Policies</li> <li>Plan and Configure Data Loss Prevention Policies</li> <li>Create and Assign Sensitivity Labels</li> <li>Configure Safe Attachments and Safe Links Policies</li> <li>Plan and Configure Multi Factor Authentication</li> <li>Lab: Configure Security and Compliance in Office 365</li> </ul> <h3>9 - Reporting, Monitoring and Troubleshooting Office 365</h3> <ul> <li>Monitoring Office 365 Service Health</li> <li>Troubleshooting Administrative Access in Office 365</li> <li>Troubleshoot Directory Synchronization</li> <li>Troubleshooting Exchange Online</li> <li>Troubleshooting SharePoint Online</li> <li>Troubleshooting Microsoft Teams</li> <li>Troubleshooting Office 365 Security and Compliance</li> <li>Lab: Reporting, Monitoring and Troubleshooting in Office 365</li> </ul></div>

55354 Administering Office 365

Derby

Liverpool 

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">AWARDS A NATIONALLY RECOGNISED AND ACCREDITED CERTIFICATE IN ECG<br fr-original-style="" style="box-sizing: border-box;"></span></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">i) OCN A</span>ccredited at Level 3 (Advanced Level)&nbsp;</strong><em fr-original-style="" style="box-sizing: border-box;">- The Open College Network&nbsp;</em>[Equivalent to Level 5 in Ireland]<em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></em></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ii) CPD Accredited&nbsp;</strong><em fr-original-style="" style="box-sizing: border-box;">- The CPD Certification Service</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">SUITABLE FOR:</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">- OPEN TO ALL APPLICANTS&nbsp;</strong>(no previous healthcare experience OR qualifications necessary)<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">- MEDICAL / HEALTHCARE (trainees and professionals)</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">- GP RECEPTIONISTS, ALLIED HEALTHCARE STAFF</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">This Introduction to ECG Course is divided into two parts:&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 1</strong>&nbsp;covers theory (online) and should be completed before&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Part 2</strong>&nbsp;- practical training (classroom or virtual classroom)</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">A nurse or paramedic-led half-day session covering essential practical skill-sets required to set up and record a valid ECG trace.</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(51, 153, 102); box-sizing: border-box;" fr-original-style=" color: rgb(51, 153, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A SHORT PRELIM / PRIMER COURSE "GETTING STARTED IN ECG" IS INCLUDED AS A SEPARATE COURSE FOR THOSE ENROLLING WITH NO PREVIOUS KNOWLEDGE OF ECG RECORDING (3 SECTIONS, NO QUESTIONS!)</strong></span></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(51, 153, 102); box-sizing: border-box;" fr-original-style=" color: rgb(51, 153, 102);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">YOU CAN OPT OUT OF THIS AT POINT OF BOOKING IF PREFERRED.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.</strong></span></p></div><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Course Itinerary - overview:</strong></em></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 1 - THEORY (online)</strong></p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">Delegates will fully understand the theory and will be able to demonstrate they can identify the correct patient, gain consent and perform an ECG, conforming to Skills for Health recommended standards and guidelines.</p><p style="color: rgb(85, 85, 85); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">&nbsp;</p><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M01</strong>&nbsp;&ndash; Introduction: History, definitions, types of ECG, the uses of an ECG, results, and risks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M02</strong>&nbsp;&ndash; Infection Prevention &amp; Control: Reducing healthcare-associated infections. Keeping Safe.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M03</strong>&nbsp;&ndash; Professionalism &amp; Effective Communication: Interacting with patients and staff and the use of effective communication methods.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M04</strong>&nbsp;&ndash; Legal Requirements &amp; Consent: Legal Obligations and Accountability. Criminal, Civil and Contractual law in healthcare. Vicarious Liability and your Duty of Care.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M05</strong>&nbsp;&ndash; Preparation for the ECG Examination: Patient preparation when performing a resting ECG, skin preparation, placement of the electrodes &amp; the Angle of Louis.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M06</strong>&nbsp;&ndash; The Electricity of the Heart: The heart&rsquo;s electrical signal, depolarisation &amp; repolarisation, the wiring of the heart, PQRST complex.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M07</strong>&nbsp;&ndash; The ECG Machine: Times &amp; speeds, PR interval, QRS complex, Recording an ECG, machine calibration, Obtaining a good quality recording, Variation from standard, Equipment &amp; clinical room specification, environmental considerations, documentation, storage &amp; confidentiality, and Electrocardiography on children.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M08</strong>&nbsp;&ndash; The 12-Lead ECG: A detailed look at the 12-lead ECG.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M09</strong>&nbsp;&ndash; The Shape of the QRS Complex: QRS for limb leads, the cardiac axis, deviation and QRS for V leads.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M10</strong>&nbsp;- Conduction issues within the AV node &amp; Bundle of His: The AV node &amp; the Bundle of His, types of heart block, first degree block, second degree block and third-degree blocks.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M11</strong>&nbsp;- Conduction Issues within the Bundle Branches: Bundle Branch Block, Right and Left Bundle Branch Block</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M12</strong>&nbsp;- Conduction issues with the Distal Section of the LBBB: A guide on conduction issues with the distal section of the LBBB</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M13</strong>&nbsp;- The Heart&rsquo;s Rhythm: What happens when depolarisation doesn&rsquo;t start in the</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">SA node, the intrinsic rhythm of the heart, sinus arrhythmia, sinus bradycardia &amp; sinus tachycardia, abnormalities in the cardiac rhythm, supraventricular rhythms, abnormal rhythm.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M14</strong>&nbsp;- The Heart&rsquo;s Rhythm &ndash; Bradycardias &amp; Ectopic Beats: Escape rhythms, atrial escape, junctional escape, complete heart block, ventricular escape, accelerated idioventricular rhythm, extrasystoles, atrial &amp; junctional extrasystoles and ventricular extrasystoles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M15</strong>&nbsp;- The Heart&rsquo;s Rhythm &ndash; Tachycardias: Supraventricular Tachycardia and Ventricular Tachycardia</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M16</strong>&nbsp;- The Heart&rsquo;s Rhythm &ndash; Fibrillation &amp; WPW: Fibrillation and why it happens, atrial and ventricular fibrillation, the Wolff-Parkinson-White (WPW) syndrome.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M17</strong>&nbsp;- Abnormalities within the P, QRS &amp; T Waves: What to check when interpreting an ECG, abnormalities in the P wave, QRS complex, ST segment &amp; T wave, Right Ventricular Hypertrophy, Pulmonary Embolism, Left ventricular hypertrophy, acute myocardial injury, pericarditis and ischaemia.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PART 2 - CLASSROOM (am, pm or evening sessions)</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Half day (morning, afternoon or evening sessions): skill-set development with practical demonstrations and hands-on experience in set-up, ECG electrode placement and observing a number of ECG traces.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M18</strong>&nbsp;- The Basics - an overview: Welcome to ECG interpretation, revision.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M19</strong>&nbsp;- Atrial Fibrillation &amp; Flutter: Detailed overview.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">M20</strong>&nbsp;&ndash; Bundle Branch Blocks: Detailed overview.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Practical Sessions</p></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

AWARDS A NATIONALLY RECOGNISED AND ACCREDITED CERTIFICATE IN ECG



i) OCN Accredited at Level 3 (Advanced Level) - The Open College Network [Equivalent to Level 5 in Ireland]

ii) CPD Accredited - The CPD Certification Service



SUITABLE FOR:
- OPEN TO ALL APPLICANTS (no previous healthcare experience OR qualifications necessary)

- MEDICAL / HEALTHCARE (trainees and professionals)
- GP RECEPTIONISTS, ALLIED HEALTHCARE STAFF


This Introduction to ECG Course is divided into two parts: Part 1 covers theory (online) and should be completed before Part 2 - practical training (classroom or virtual classroom)
 
A nurse or paramedic-led half-day session covering essential practical skill-sets required to set up and record a valid ECG trace.
 
A SHORT PRELIM / PRIMER COURSE "GETTING STARTED IN ECG" IS INCLUDED AS A SEPARATE COURSE FOR THOSE ENROLLING WITH NO PREVIOUS KNOWLEDGE OF ECG RECORDING (3 SECTIONS, NO QUESTIONS!)
YOU CAN OPT OUT OF THIS AT POINT OF BOOKING IF PREFERRED.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.

Course Itinerary - overview:


PART 1 - THEORY (online)
Delegates will fully understand the theory and will be able to demonstrate they can identify the correct patient, gain consent and perform an ECG, conforming to Skills for Health recommended standards and guidelines.
 
M01 – Introduction: History, definitions, types of ECG, the uses of an ECG, results, and risks.
M02 – Infection Prevention & Control: Reducing healthcare-associated infections. Keeping Safe.
M03 – Professionalism & Effective Communication: Interacting with patients and staff and the use of effective communication methods.
M04 – Legal Requirements & Consent: Legal Obligations and Accountability. Criminal, Civil and Contractual law in healthcare. Vicarious Liability and your Duty of Care.
M05 – Preparation for the ECG Examination: Patient preparation when performing a resting ECG, skin preparation, placement of the electrodes & the Angle of Louis.
M06 – The Electricity of the Heart: The heart’s electrical signal, depolarisation & repolarisation, the wiring of the heart, PQRST complex.
M07 – The ECG Machine: Times & speeds, PR interval, QRS complex, Recording an ECG, machine calibration, Obtaining a good quality recording, Variation from standard, Equipment & clinical room specification, environmental considerations, documentation, storage & confidentiality, and Electrocardiography on children.
M08 – The 12-Lead ECG: A detailed look at the 12-lead ECG.
M09 – The Shape of the QRS Complex: QRS for limb leads, the cardiac axis, deviation and QRS for V leads.
M10 - Conduction issues within the AV node & Bundle of His: The AV node & the Bundle of His, types of heart block, first degree block, second degree block and third-degree blocks.
M11 - Conduction Issues within the Bundle Branches: Bundle Branch Block, Right and Left Bundle Branch Block
M12 - Conduction issues with the Distal Section of the LBBB: A guide on conduction issues with the distal section of the LBBB
M13 - The Heart’s Rhythm: What happens when depolarisation doesn’t start in the
SA node, the intrinsic rhythm of the heart, sinus arrhythmia, sinus bradycardia & sinus tachycardia, abnormalities in the cardiac rhythm, supraventricular rhythms, abnormal rhythm.
M14 - The Heart’s Rhythm – Bradycardias & Ectopic Beats: Escape rhythms, atrial escape, junctional escape, complete heart block, ventricular escape, accelerated idioventricular rhythm, extrasystoles, atrial & junctional extrasystoles and ventricular extrasystoles.
M15 - The Heart’s Rhythm – Tachycardias: Supraventricular Tachycardia and Ventricular Tachycardia
M16 - The Heart’s Rhythm – Fibrillation & WPW: Fibrillation and why it happens, atrial and ventricular fibrillation, the Wolff-Parkinson-White (WPW) syndrome.
M17 - Abnormalities within the P, QRS & T Waves: What to check when interpreting an ECG, abnormalities in the P wave, QRS complex, ST segment & T wave, Right Ventricular Hypertrophy, Pulmonary Embolism, Left ventricular hypertrophy, acute myocardial injury, pericarditis and ischaemia.
 
PART 2 - CLASSROOM (am, pm or evening sessions)
Half day (morning, afternoon or evening sessions): skill-set development with practical demonstrations and hands-on experience in set-up, ECG electrode placement and observing a number of ECG traces.
 
M18 - The Basics - an overview: Welcome to ECG interpretation, revision.
M19 - Atrial Fibrillation & Flutter: Detailed overview.
M20 – Bundle Branch Blocks: Detailed overview.
Practical Sessions



Allied Health

Cardiology

Heart Rate

Paediatric Cardiology

Adult Congenital Heart Disease

Learn how to perform and

read an ECG ...

    Nationally Recognised Qualification

    OCN Accredited - Level 3 (advanced level)

    CPD Accredited - The CPD Certification Service

    Introduces you to the fundamentals of setting up and operating an ECG machine

    Includes patient preparation

    Produce a valid (error free) ECG

    Learn and understand ECG traces

    Recognise recordings that require urgent attention

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS

VIRTUAL CLASSROOM OPTION INCLUDES COMPREHENSIVE PRACTISE@HOME ECG TRAINING KIT

Final interpretation of all ECG recordings is the responsibility of a medical professional.

Introduction to ECG Course (GPT009)

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_19)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_19));">Online workshops to e</span>xplore the indicators and impact of workplace bullying at an organisational level. Consider strategies and actions that can be taken to improve conduct and culture.</p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);">WHAT YOU&#39;LL LEARN...</p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">How conduct drives culture&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">External influences on organisations&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Internal indicators of bullying&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Impact at an organisational level&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Failures in current approaches&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Systemic and process driven bullying&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Focus on prevention using the 3Rs Model of Dynamic Conduct Change&trade;&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Recognising behaviours and exposure at an individual level&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Resolution through early interventions&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Recovery - what to consider for individuals and organisations</li></ul><div fr-original-style="" style="box-sizing: border-box;">Delegates will benefit from attending the Bullying Awareness programme prior to attending this event.</div></div>

There’s no quick fix to the prevention of workplace bullying and harassment. With the prevention duty on employers, it’s time to look at a multi-disciplinary, risk management approach that reaches far beyond the assumption that it’s an HR problem, and helps you address the causes at the root.
We'll explore the indicators and impact of workplace bullying at an organisational level, and consider strategies and actions that can be taken to improve conduct and culture.
We'll explore:
External & regulatory influences for change
Failures in current approaches to addressing bullying and harassment
Impact at an organisational level
Focus on prevention using the 3Rs Model of Dynamic Conduct Change™
How conduct drives culture
Systemic and process driven bullying
Recognising behaviours and exposure 
Identifying cross-functional areas of risk for bullying & harassment
Resolution through early interventions
Recovery - what to consider for individuals and organisations
Delegates will benefit from attending the Bullying Awareness programme prior to attending this event.

Conduct Change Ltd

Sexual Harassment

Behaviour Change

Strategic Planning

Emotional Wellbeing

Risk Management

Harassment

Change Management

Intervention

Anti Bullying

Business Strategy

People Management

Diversity & Inclusion

Strategic Interventions for Workplace Bullying Prevention
There’s no quick fix to the prevention of workplace bullying and harassment. With the prevention duty on employers, it’s time to look at a multi-disciplinary, risk management approach that reaches far beyond the assumption that it’s an HR problem, and helps you address the causes at the root.

Strategic Interventions for Workplace Bullying Prevention

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The C|CT is ideal for anyone looking to start their career in cybersecurity or add a strong foundational understanding of the cybersecurity concepts and techniques required to be effective on the job. The course is especially well suited to:<br />Early-career IT professionals, IT managers, career changers, and career advancers<br />Students and recent graduates</p>Overview<p>After completing this course, you will understand:<br />Key concepts in cybersecurity, including information security and network security<br />Information security threats, vulnerabilities, and attacks<br />The different types of malware<br />Identification, authentication, and authorization<br />Network security controls<br />Network security assessment techniques and tools (threat hunting, threat intelligence, vulnerability<br />assessment, ethical hacking, penetration testing, configuration and asset management)<br />Application security design and testing techniques<br />Fundamentals of virtualization, cloud computing, and cloud security<br />Wireless network fundamentals, wireless encryption, and related security measures<br />Fundamentals of mobile, IoT, and OT devices and related security measures<br />Cryptography and public-key infrastructure<br />Data security controls, data backup and retention methods, and data loss prevention techniques<br />Network troubleshooting, traffic and log monitoring, and analysis of suspicious traffic<br />The incident handling and response process<br />Computer forensics and digital evidence fundamentals, including the phases of a forensic investigation<br />Concepts in business continuity and disaster recovery<br />Risk management concepts, phases, and frameworks</p><p>EC-Council?s C|CT certification immerses students in well-constructed knowledge transfer. Training is accompanied by critical thinking challenges and immersive lab experiences that allow candidates to  apply their knowledge and move into the skill development phase in the class itself. Upon completing  the program, C|CT-certified professionals will have a strong foundation in cybersecurity principles  and techniques as well as hands-on exposure to the tasks required in real-world jobs. <br /></p></div><div id="course-pills-2"><h4>Course Outline </h4><ul><li>Information Security Threats and Vulnerabilities </li><li>Information Security Attacks</li><li>Network Security Fundamentals</li><li>Identification, Authentication, and Authorization</li><li>Network Security Controls: Administrative Controls</li><li>Network Security Controls: Physical Controls</li><li>Network Security Controls: Technical Controls</li><li>Network Security Assessment Techniques and Tools</li><li>Application Security</li><li>Virtualization and Cloud Computing</li><li>Wireless Network Security</li><li>Mobile Device Security</li><li>Internet of Things (IoT) and Operational Technology (OT) Security</li><li>Cryptography</li><li>Data Security</li><li>Network Troubleshooting</li><li>Network Traffic Monitoring</li><li>Network Log Monitoring and Analysis</li><li>Incident Response</li><li>Computer Forensics</li><li>Business Continuity and Disaster Recovery</li><li>Risk Management</li></ul></div>

Certified in Cybersecurity (CC)

Certified Technology Specialist (CTS)

Certified Cryptocurrency Investigator Course (CCI)

Cisco Certified Entry Networking Technician (CCENT)

Certified Cyber Professional (CCP)

EC-Council Certified Cybersecurity Technician (C|CT)

<p id="isPasted" style="margin: 0cm; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin: 0cm;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);">Course Overview</span></strong></p><p id="isPasted" style="margin: 0cm; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin: 0cm;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" style="margin: 0cm; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin: 0cm;">Teaching
the theory and practise of suicide intervention skills that can be applied in
any professional or personal setting, captured in a one-day event accredited by
City and Guilds of London. We use only the most experienced suicide prevention
trainers to deliver this unique learning experience: for anyone who seeks
greater understanding and confidence to intervene with people at risk of
suicide. </p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"> </span>













The
Suicide First Aid through Understanding Suicide Intervention (SFAUSI) course
gives learners the knowledge and tools to understand that suicide is one of the
most preventable deaths and some basic skills can help someone with thoughts of
suicide stay safe from their thoughts and stay alive.&nbsp;</p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 14px; color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">Course Content</span></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">SFAUSI is comprised of 4 parts, each 90 minutes duration. The
programme teaches and practices the skills and knowledge needed to identify
someone who may be thinking about suicide and competently intervene to help
create suicide- safety as a first aid approach.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Part 1&nbsp;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Introduction to: the day;
     programme; ourselves and suicide prevention </span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Stigma, Survivors of
     bereavement by suicide and the Hidden Toll</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Suicide thoughts and suicide
     behaviour</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Intention of behaviour Versus
     Outcome of behaviour</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Possible Causes of Suicidal
     thoughts</span></li></ul><div fr-original-style="" style="box-sizing: border-box;">Part 2</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Suicide &ndash; the Ripple Effect</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Population-based approach to
     suicide prevention </span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Partnership working</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Working with attitudes and
     values</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">&ldquo;I&rsquo;m so glad you told me&rdquo; -
     Audio visual</span>&nbsp;</li></ul><div fr-original-style="" style="box-sizing: border-box;">Part 3</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Meeting the needs of a person
     who is thinking about suicide</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Suicide-Safety Guide</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Step 1 &ndash; Recognising suicide
     and asking about suicide</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Step 2 &ndash; Understanding
     options </span><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt"><br fr-original-style="" style="box-sizing: border-box;"></span></li></ul><div id="isPasted" fr-original-style="" style="box-sizing: border-box;">Part 4</div><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" fr-original-class="fr-close-ul" style="box-sizing: border-box;">&nbsp;<span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Step 3 &ndash; Safeguarding suicide</span></span></div></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Suicide-safety and self-care</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">The risk assessment approach</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Suicide and suicide gestures</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="font-family: Calibri; font-size: 12pt; box-sizing: border-box;" fr-original-style="font-family:Calibri;font-size:12.0pt">Future learning&nbsp;</span></li></ul><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">Format</span></strong></span></p><p id="isPasted" style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'>






</p><p style="margin: 0in; font-family: Calibri; font-size: 12pt; color: black; box-sizing: border-box;" fr-original-style="margin:0in;font-family:Calibri;font-size:12.0pt;color:black">Taught
over 6 hours using tutor facilitated Socratic learning, tutor-led practise
session, mini lectures, group work and audio-visual presentations. This is a
highly interactive and emotionally engaging learning experience.&nbsp;</p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">Pre-training requirement</span></strong></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif;">No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide. There is no expectation on participants to share personal experiences.&nbsp;</span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">Who should attend?&nbsp;</span></strong></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif;">Multi-sector managers and practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community groups or members.&nbsp;</span></p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'><span style="font-size: 14px; font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-size: 14px; font-family: Calibri, sans-serif;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="margin: 0in; font-family: Calibri; font-size: 12pt; color: black; box-sizing: border-box;" fr-original-style="margin:0in;font-family:Calibri;font-size:12.0pt;color:black"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Accreditation</strong>
</p><p style="margin: 0in; font-family: Calibri; font-size: 12pt; color: black; box-sizing: border-box;" fr-original-style="margin:0in;font-family:Calibri;font-size:12.0pt;color:black">&nbsp;</p><p style='font-size: medium; font-family: "Times New Roman", serif; margin: 0cm; color: rgb(0, 0, 0); box-sizing: border-box;' fr-original-style='margin-right:0cm;margin-left:0cm;font-size: medium;font-family:"Times New Roman",serif;margin:0cm;margin-top: 0cm;margin-bottom: 0cm;color: rgb(0, 0, 0);'>













</p><p style="margin: 0in; font-family: Calibri; font-size: 12pt; color: black; box-sizing: border-box;" fr-original-style="margin:0in;font-family:Calibri;font-size:12.0pt;color:black">Participants
can choose to register for the City and Guilds accredited unit of learning for
an additional fee of &pound;85 per person. This involves completion of a written
assignment. </p>

Course Overview


Teaching
the theory and practise of suicide intervention skills that can be applied in
any professional or personal setting, captured in a one-day event accredited by
City and Guilds of London. We use only the most experienced suicide prevention
trainers to deliver this unique learning experience: for anyone who seeks
greater understanding and confidence to intervene with people at risk of
suicide. 
   The
Suicide First Aid through Understanding Suicide Intervention (SFAUSI) course
gives learners the knowledge and tools to understand that suicide is one of the
most preventable deaths and some basic skills can help someone with thoughts of
suicide stay safe from their thoughts and stay alive. 


Course Content
SFAUSI is comprised of 4 parts, each 90 minutes duration. The
programme teaches and practices the skills and knowledge needed to identify
someone who may be thinking about suicide and competently intervene to help
create suicide- safety as a first aid approach. 
Part 1 
Introduction to: the day; programme; ourselves and suicide prevention
Stigma, Survivors of bereavement by suicide and the Hidden Toll
Suicide thoughts and suicide behaviour
Intention of behaviour Versus Outcome of behaviour
Possible Causes of Suicidal thoughts
Part 2
Suicide – the Ripple Effect
Population-based approach to suicide prevention
Partnership working
Working with attitudes and values
“I’m so glad you told me” - Audio visual
Part 3
Meeting the needs of a person who is thinking about suicide
Suicide-Safety Guide
Step 1 – Recognising suicide and asking about suicide
Step 2 – Understanding options
Part 4
Step 3 – Safeguarding suicide
Suicide-safety and self-care
The risk assessment approach
Suicide and suicide gestures
Future learning


Format


 
Taught
over 6 hours using tutor facilitated Socratic learning, tutor-led practise
session, mini lectures, group work and audio-visual presentations. This is a
highly interactive and emotionally engaging learning experience. 


Pre-training requirement


No previous experience or training is necessary. Participants will be asked to self-reflect and empathise with a person having thoughts of suicide. There is no expectation on participants to share personal experiences. 


Who should attend? 


Multi-sector managers and practitioners including health, housing, social care, education, criminal justice, call centre operators, private, voluntary and public sector workers and community groups or members. 


Accreditation

 
  
Participants
can choose to register for the City and Guilds accredited unit of learning for
an additional fee of £85 per person. This involves completion of a written
assignment. 

Changing Minds Training

Suicide First Aid

Public Suicide First Aid through Understanding Suicide Intervention (SFAUSI)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore the indicators and impact of workplace bullying at an organisational level. Consider strategies and actions that can be taken to improve conduct and culture.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">WHAT YOU&#39;LL LEARN...</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How conduct drives culture&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">External influences on organisations&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Internal indicators of bullying&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Impact at an organisational level&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Failures in current approaches&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Systemic and process driven bullying&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Focus on prevention using the 3Rs Model of Dynamic Conduct Change&trade;&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Recognising behaviours and exposure at an individual level&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Resolution through early interventions&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Recovery - what to consider for individuals and organisations</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

There’s no quick fix to the prevention of workplace bullying and harassment. With the prevention duty on employers, it’s time to look at a multi-disciplinary, risk management approach that reaches far beyond the assumption that it’s an HR problem, and helps you address the causes at the root.
We'll explore the indicators and impact of workplace bullying at an organisational level, and consider strategies and actions that can be taken to improve conduct and culture.
We'll explore:
External & regulatory influences for change
Failures in current approaches to addressing bullying and harassment
Impact at an organisational level
Focus on prevention using the 3Rs Model of Dynamic Conduct Change™
How conduct drives culture
Systemic and process driven bullying
Recognising behaviours and exposure 
Identifying cross-functional areas of risk for bullying & harassment
Resolution through early interventions
Recovery - what to consider for individuals and organisations
Delegates will benefit from attending the Bullying Awareness programme prior to attending this event.



Cultural Awareness

Behaviour Management

Strategic Interventions for Workplace Bullying Prevention (In-house)

General admission

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. A Microsoft Teams administrator must be able to plan, deploy, and manage teams, chat, apps, channels, meetings, audio/video conferencing, live events, calling, and Teams certified devices. A Microsoft Teams administrator has experience integrating Microsoft Teams with SharePoint, OneDrive, Exchange, Microsoft 365 Groups, and other Microsoft, third-party, and custom apps. A Microsoft Teams administrator understands and collaborates with other workloads and roles, such as Network, Voice, Identity, Access, Devices, Licensing, Security, Compliance, Information management, and User Adoption.</p><p></p>Overview<p>What is Microsoft Teams and how the components work together How to implement Governance, Security and Compliance for Microsoft Teams How to prepare an organizations environment for a Microsoft Teams deployment How to deploy and manage teams How to manage collaboration and communication experiences in Microsoft Teams Techniques to manage and troubleshoot communication in Microsoft Teams</p><p></p><p>The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. A Microsoft Teams administrator plans, deploys, configures, and manages Microsoft Teams to focus on efficient and effective collaboration and communication in a Microsoft 365 environment. In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams.</p><p></p>Prerequisites<p></p><li>A proficient understanding of basic functional experience with Microsoft 365 services.</li>  <li>A proficient understanding of general IT practices, including using PowerShell.</li><p></p></div><div id="course-pills-2"><h3>1 - Explore Microsoft Teams</h3> <ul> <li>Explore capabilities in Microsoft Teams</li> <li>Explore Microsoft Teams integration with Microsoft 365</li> <li>Explore Microsoft Teams integration with Microsoft Power Platform</li> <li>Illustrate Microsoft Teams architecture</li> <li>Describe Microsoft Teams with Microsoft 365 Groups</li> <li>Describe Microsoft Teams with SharePoint and OneDrive</li> <li>Describe Microsoft Teams with Exchange</li> <li>Understand Microsoft Teams certified solutions</li> </ul> <h3>2 - Plan and deploy Microsoft Teams</h3> <ul> <li>Designate Teams admin roles</li> <li>Understand Teams management tools</li> <li>Plan for Teams rollout</li> <li>Plan for Teams adoption</li> <li>Plan for Teams licensing</li> <li>Deploy Microsoft Teams clients</li> </ul> <h3>3 - Implement lifecycle management and governance for Microsoft Teams</h3> <ul> <li>Plan for lifecycle management</li> <li>Plan for Teams governance</li> <li>Manage Microsoft 365 Groups creation</li> <li>Configure Microsoft 365 Groups expiration policy</li> <li>Configure Microsoft 365 Groups naming policy</li> <li>Plan policy assignment for users and groups</li> <li>Create and manage policy packages</li> <li>Manage Teams preview features using Teams update policies</li> <li>Create and manage teams templates and template policies</li> </ul> <h3>4 - Monitor your Microsoft Teams environment</h3> <ul> <li>Monitor Microsoft Teams usage reports</li> <li>Monitor Microsoft 365 usage reports</li> <li>Interpret Microsoft Adoption Score</li> <li>Manage user access with Azure Active Directory access reviews</li> <li>Monitor the Microsoft 365 network connectivity dashboard</li> <li>Manage Teams notifications and alerts</li> <li>Manage feedback policies</li> </ul> <h3>5 - Manage access for external users</h3> <ul> <li>Understand features in Azure Active Directory</li> <li>Work with external users in Microsoft Teams</li> <li>Manage access for external users</li> <li>Manage external collaboration in Azure AD</li> <li>Manage external collaboration in Microsoft 365</li> <li>Manage external access in Microsoft Teams</li> <li>Manage guest access in Microsoft Teams</li> <li>Manage file sharing in SharePoint and OneDrive</li> </ul> <h3>6 - Implement security for Microsoft Teams</h3> <ul> <li>Configure conditional access and multifactor authentication for Microsoft Teams</li> <li>Configure Safe Attachments for Microsoft Teams</li> <li>Configure Safe Links for Microsoft Teams</li> <li>Examine the Defender for Cloud Apps</li> <li>Monitor security reports for Microsoft Teams</li> <li>Plan and configure enhanced encryption policies</li> </ul> <h3>7 - Implement compliance for Microsoft Teams</h3> <ul> <li>Create and manage sensitivity labels</li> <li>Create and manage retention policies</li> <li>Create and manage Data Loss Prevention policies</li> <li>Deploy communication compliance</li> <li>Enable scoped directory search</li> <li>Create information barrier policy</li> <li>Create security and compliance alerts for Microsoft Teams</li> </ul> <h3>8 - Plan and configure network settings for Microsoft Teams</h3> <ul> <li>Examine network requirements for Microsoft Teams</li> <li>Plan for network deployment using Network Planner</li> <li>Configure network ports and protocols for Microsoft Teams</li> <li>Implement Quality of Service</li> <li>Configure reporting labels for location-enhanced Call Analytics reports</li> <li>Configure tenant data for Call Quality Dashboard reports</li> <li>Assess network readiness</li> <li>Manage network topology</li> </ul> <h3>9 - Create and manage teams</h3> <ul> <li>Create teams</li> <li>Create a team from existing resources</li> <li>Plan and create org-wide teams</li> <li>Manage teams</li> <li>Manage users in a team</li> <li>Configure dynamic membership</li> <li>Archive restore and delete a team</li> </ul> <h3>10 - Manage collaboration experiences for chat and channels</h3> <ul> <li>Create and manage channels in a team</li> <li>Create and manage Teams policies for channels</li> <li>Configure teams settings</li> <li>Create and manage messaging policies</li> <li>Manage channel moderation</li> <li>Manage access to channels</li> </ul> <h3>11 - Manage apps for Microsoft Teams</h3> <ul> <li>Explore apps in Microsoft Teams</li> <li>Describe admin settings for Teams apps</li> <li>Manage access to Teams apps at the organization level</li> <li>Create and manage app permission policies</li> <li>Create and manage app setup policies</li> <li>Manage permissions and consent for Teams apps</li> <li>Plan and configure connectors</li> <li>Manage custom apps uploads</li> <li>Publish custom apps to Microsoft Teams</li> <li>Manage purchasing of apps in the Microsoft Teams app store</li> <li>Customize the organization's app store</li> <li>Customize the branded experience of an app</li> </ul> <h3>12 - Introduction to Teams meetings and calling</h3> <ul> <li>Overview of Teams meetings and events</li> <li>Overview of Teams Phone</li> <li>Overview of auto attendants and call queues</li> <li>Overview of Teams devices</li> </ul> <h3>13 - Manage meetings and events experiences</h3> <ul> <li>Explore meetings and events in Microsoft Teams</li> <li>Configure meeting settings</li> <li>Create and manage meeting policies</li> <li>Configure audio conferencing</li> <li>Create and manage meeting templates and template policies</li> <li>Create and manage meetings customization policies</li> <li>Configure live events settings</li> <li>Create and manage live events policies</li> <li>Examine live events across Microsoft 365</li> </ul> <h3>14 - Plan for Microsoft Teams Rooms and Surface Hub</h3> <ul> <li>Determine license requirements for Microsoft Teams Rooms and shared devices</li> <li>Understand differences between Microsoft Teams Rooms on Android and Windows</li> <li>Understand Microsoft Teams Rooms on Surface Hub 2S</li> <li>Understand and plan Teams Room accessories, components, and peripherals</li> <li>Understand Teams Rooms management options</li> </ul> <h3>15 - Configure, deploy, and manage Teams devices</h3> <ul> <li>Manage Microsoft Teams Phones</li> <li>Manage Microsoft Teams Room Systems</li> <li>Microsoft Teams Rooms management options</li> <li>Manage Surface Hub 2S devices</li> <li>Configure Microsoft Teams SIP gateway</li> <li>Manage Microsoft Teams displays</li> <li>Remote provisioning and sign in for Teams Phones</li> <li>Update Microsoft Teams devices remotely</li> <li>Manage Microsoft Teams device tags</li> </ul> <h3>16 - Plan for Teams Phone</h3> <ul> <li>Plan to deploy Teams Phone</li> <li>Plan for Teams Phone PSTN connectivity</li> <li>Determine license requirements</li> <li>Plan for Teams Phone devices</li> <li>Plan and design Teams Phone features</li> <li>Plan for voicemail</li> </ul> <h3>17 - Configure and deploy Teams Phone</h3> <ul> <li>Configure emergency calling for Teams Calling Plans</li> <li>Manage and configure Microsoft PSTN numbers</li> <li>Configure Operator Connect and Teams Phone Mobile</li> <li>Configure Teams Phone policies</li> <li>Create and manage Teams policies</li> <li>Configure Audio Conferencing</li> </ul> <h3>18 - Configure and manage voice users</h3> <ul> <li>Enable users for Teams Phone</li> <li>Enable users for Direct Routing with Teams Phone</li> <li>Enable additional calling features for Teams Phone</li> <li>Enable users for Teams Phone Mobile</li> </ul> <h3>19 - Configure auto attendants and call queues</h3> <ul> <li>Design call flows for auto attendants and call queues</li> <li>Configure auto attendants and call queues</li> <li>Deploy a channel-based call queue</li> <li>Configure resource accounts</li> <li>Configure Microsoft 365 groups for voicemail</li> <li>Interpret call queue conference modes</li> <li>Interpret call queue routing methods</li> <li>Configure holidays for auto attendants and call queues</li> <li>Configure custom music on hold</li> </ul> <h3>20 - Troubleshoot audio, video, and client issues</h3> <ul> <li>Troubleshoot Teams</li> <li>Collect and identify logs</li> <li>Clear Microsoft Teams client cache</li> <li>Identify issues with call analytics</li> <li>Identify issues with Call Quality Dashboard</li> <li>Use Power BI to analyze Call Quality Dashboard data</li> <li>Identify issues with the Direct Routing Health Dashboard</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MS-700T00 Managing Microsoft Teams training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MS-700T00 Managing Microsoft Teams course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

2957 Courses

Introduction to Know Your Customer (KYC)

By Online Training Academy

Community Health Agents Essentials Training

By Online Training Academy

Certificate in Anti Money Laundering (AML)

By Compliance Central

Paediatric Care (Fostering Growth)

By NextGen Learning

Community Health Agents Essentials Training

By Online Training Academy

Adult Social Care Training Course

By Training Express

Physical Education - PE Course

By Training Express

Workplace Infectious Disease Management Course

By Training Express

Risk Assessment - COSHH, Asbestos, Manual Handling

By Compliance Central

Complaints Handling for Customer Care Course

By Training Express

Search By Location