5577 Courses

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done? How do you ensure it’s consistent across your business? What are the benefits of delivering great customer service? This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.

QLS Level 1 | FREE QLS Hard Copy Certificate | 10 CPD Courses & PDF Certificates | 150 CPD Points | CPD Accredited

Assisting patients at the end of their life's journey ... Nationally Recognised Qualifications Accredited OCN Credit4Learning - Level 3 Accredited CPD (The CPD Certification Service)​ Expand your horizons to include this specialised area of caring Comprehensively covers end of life and terminal patient care skills Includes support and reference material to download and keep No previous experience or qualification needed Download a certificate on completion of your online course

Equip educators with essential Autism Awareness Training for Teachers to foster an inclusive classroom environment. Enhance understanding, support, and communication strategies for effectively engaging with autistic students. Enroll now to promote a more inclusive and supportive educational experience for all learners.

Level 5 Diploma(FREE QLS Endorsed Certificate)| 12-in-1 Bundle | Free Certificates | CPD Accredited | Lifetime Access