Name: Level 5 Diploma in Mental Health First Aid (QLS Endorsed)
Price: 115 GBP
Availability: InStock

<section style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 37, 41);"><h2 style="color: rgb(62, 57, 52); box-sizing: border-box;" fr-original-style=" color: rgb(62, 57, 52);">About this training</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 5 half-days course provides comprehensive training on emissions management in the oil and gas industry. Through 15 practical modules, the course equips professionals with strategies and technologies to reduce greenhouse gases, methane, flaring, and fugitive emissions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The highly informative training will cover the history of emissions testing, key terms and definitions, industry best practices, equipment types, oil and gas process improvements, current emission reduction technologies, future improvements, global and local regulations, measurement methods, and troubleshooting techniques.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Participants will learn about emissions from equipment like valves, compressors, flares, and instruments. With a focus on real-world mitigation strategies, the course covers leak prevention, equipment maintenance, sustainable development goals, and decarbonization pathways for organizations. Interactive elements like videos, case studies, and quizzes will enable participants to apply knowledge and upskill in emissions quantification and calculations.</p></section><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://petroedgeasia.net/training/methane-emissions-mitigation-and-management-for-oil-and-gas-industry-virtual-instructor-led-training-vilt/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download your brochure</a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="mailto:info@asiaedge.net?subject=Please Send me the Brochure for Methane Emissions Mitigation and Management for Oil and Gas Industry – Virtual Instructor-Led Training (VILT)" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Email me the brochure</a></p><section style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><a data-toggle="collapse" href="https://petroedgeasia.net/training/methane-emissions-mitigation-and-management-for-oil-and-gas-industry-virtual-instructor-led-training-vilt/#collapseOne" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TRAINING OBJECTIVES</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completion of this course, participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Develop a generalized understanding of best practices and strategies for decarbonization and methane emissions reduction, testing, standards and related topics</li><li fr-original-style="" style="box-sizing: border-box;">Apply strategies for emissions reduction through leak detection, equipment upgrades, and process improvements</li><li fr-original-style="" style="box-sizing: border-box;">Analyse current industry codes, standards, and regulations for emissions reduction and reporting</li><li fr-original-style="" style="box-sizing: border-box;">Provide tolls to help producers comply with emerging carbon regulations and meet stakeholder expectations</li><li fr-original-style="" style="box-sizing: border-box;">Design and implement an emissions management framework aligned with sustainability goals and decarbonization mandates</li><li fr-original-style="" style="box-sizing: border-box;">Evaluate the feasibility and impact of emissions reduction technologies and solutions</li><li fr-original-style="" style="box-sizing: border-box;">Create an emissions mitigation roadmap and plan for improving the carbon footprint of oil and gas operations</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/methane-emissions-mitigation-and-management-for-oil-and-gas-industry-virtual-instructor-led-training-vilt/#collapseTwo" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TARGET AUDIENCE</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course is recommended for anyone who involved in emissions management i.e. detection, reduction, mitigation, calculation and quantification and management controls to comply with ESG requirements within the oil, gas and energy industries, including:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Facility engineers</li><li fr-original-style="" style="box-sizing: border-box;">HSE or environmental engineers</li><li fr-original-style="" style="box-sizing: border-box;">Operation engineers</li><li fr-original-style="" style="box-sizing: border-box;">Production engineers</li><li fr-original-style="" style="box-sizing: border-box;">Process engineers</li><li fr-original-style="" style="box-sizing: border-box;">Low carbon and emission reduction specialists</li><li fr-original-style="" style="box-sizing: border-box;">Instrumentation engineers</li><li fr-original-style="" style="box-sizing: border-box;">Reliability specialists</li><li fr-original-style="" style="box-sizing: border-box;">Maintenance specialists</li><li fr-original-style="" style="box-sizing: border-box;">Sustainability managers and specialists</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/methane-emissions-mitigation-and-management-for-oil-and-gas-industry-virtual-instructor-led-training-vilt/#collapsecl" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">COURSE LEVEL</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Intermediate</li></ul></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/methane-emissions-mitigation-and-management-for-oil-and-gas-industry-virtual-instructor-led-training-vilt/#collapseFive" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">TRAINER</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your expert course leader, who based is Canada with over 20 years of hands-on experience as a professional engineer in the oil and gas sector, he brings extensive practical knowledge in emissions reduction, sustainability management, and project execution for upstream and midstream facilities. He has worked on major natural gas projects across Western Canada and internationally, serving as the mechanical engineering discipline manager for multiple $50-60 million gas refrigeration, compression, dehydration and sweetening plants in British Columbia. The trainer&rsquo;s expertise is further demonstrated through consulting roles supporting companies like Finning, Tangle Creek Energy and Arc Resources on methane emission calculations, reporting and regulatory compliance. In addition to this frontline industry background, he shares his applied knowledge by instructing carbon capture curriculum at SAIT and teaching seminars on provincial safety codes for oil and gas operations.</p></div><a data-toggle="collapse" href="https://petroedgeasia.net/training/methane-emissions-mitigation-and-management-for-oil-and-gas-industry-virtual-instructor-led-training-vilt/#collapseCS" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);"></a></section><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://petroedgeasia.net/training/methane-emissions-mitigation-and-management-for-oil-and-gas-industry-virtual-instructor-led-training-vilt/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download your brochure</a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="mailto:info@asiaedge.net?subject=Please Send me the Brochure for Methane Emissions Mitigation and Management for Oil and Gas Industry – Virtual Instructor-Led Training (VILT)" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Email me the brochure</a></p><section style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><a data-toggle="collapse" href="https://petroedgeasia.net/training/methane-emissions-mitigation-and-management-for-oil-and-gas-industry-virtual-instructor-led-training-vilt/#collapseCS" style="color: rgb(51, 51, 51); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(51, 51, 51);">POST TRAINING COACHING SUPPORT (OPTIONAL)</a><div data-parent="#accordion" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To further optimise your learning experience from our courses, we also offer individualized &ldquo;One to One&rdquo; coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br fr-original-style="" style="box-sizing: border-box;"><a href="mailto:info@asiaedge.net?subject=Request%20for%20further%20information%20regarding%20post%20training%20coaching%20support" target="_blank" style="color: rgb(0, 123, 255); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 123, 255);">Request for further information post training support</a>&nbsp;and fees applicable</p></div></section>

EnergyEdge - Training for a Sustainable Energy Future

Enhance your knowledge on methane emissions mitigation and management in the oil and gas industry with EnergyEdge's virtual instructor-led training course.

Methane Emissions Mitigation and Management for Oil and Gas Industry – Virtual Instructor-Led Training (VILT)

Team of 10, pp

Normal Fee, pp

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course introduces basic first aid principles, what to do in a variety of emergency situations, how to treat different injuries and where to get help. </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is accredited by CPD.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Aims &amp; Objectives</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Introduce you to the three principles of first aid</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explain what a primary survey is</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Help you recognise the importance of communication</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Give details of CPR and the recovery position</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Identify a variety of first aid issues</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Give information on how to manage different situations</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Describe what a first aid kit contains</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Audience</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is a cross sector course and will benefit all professional&rsquo;s, frontline workers and leaders.</p>

Think Tank Academy

First Aid At Work

This course introduces basic first aid principles, what to do in a variety of emergency situations, how to treat different injuries and where to get help.

First Aid Awareness - Adult Care - Foundation Level

General Admission

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course raises awareness of Infection Control and provides awareness of types of infection, routes of transmission and measures to limit the spread of infection in children&rsquo;s care. The programme benefits from an animated scenes and activities with ongoing assessment making it engaging and interactive. </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is accredited by CPD.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Aims &amp; Objectives</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Provide background information on infection control and the importance of public health</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Discuss legislation and policy relating to infection control</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Highlight the importance of risk assessment and management in infection control</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Includes the chain of infection and how to break it</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enable learners to describe the types of infections, disease, routes of transmission and the principles of infection</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Includes infection control measures related directly to children and vulnerable people and the responsibilities of staff and managers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Audience</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is a cross sector course and will benefit all professional&rsquo;s, frontline workers and leaders working with children and young people.</p>

Infection Prevention & Control

Infectious Disease

Infection Control

This course raises awareness of Infection Control and provides awareness of types of infection, routes of transmission and measures to limit the spread of infection in children’s care. 

Introduction to Infection Control - Children's Care - Foundation Level

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course introduces basic first aid principles in children&rsquo;s care, what to do in a variety of emergency situations, how to treat different injuries and where to get help. The programme benefits from narrative scenarios and activities with ongoing assessment making it engaging and interactive. </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is accredited by CPD.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Aims &amp; Objectives</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Introduce you to the three principles of first aid</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explain what a primary survey is</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Help you recognise the importance of communication</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Give details of CPR and the recovery position</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Identify a variety of first aid issues</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Give information on how to manage different situations</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Describe the contents of a first aid kit</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Audience</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is a cross sector course and will benefit all professional&rsquo;s, frontline workers and leaders working with children and young people.</p>

Children First Aid

This course introduces basic first aid principles in children’s care, what to do in a variety of emergency situations, how to treat different injuries and where to get help. 

First Aid Awareness - Children's Care - Foundation Level

Getreskilled (UK)

Pharmaceutical

Average entry-level pharma roles pay 96% of NHS Band 5 and come with opportunities for overtime, shift allowance and additional benefits as well as huge scope for career progression and salary increases.

Retrain ONLINE for a Higher-Paying Job in the Pharma Manufacturing Industry in 10-Weeks

Full Price

1/12 Monthly Instalments

<p>Do you suspect something fishy in your financial transactions? Are you ready to be the frontline defense against money laundering?</p><p>This MLRO (Money Laundering Reporting Officer Training) - CPD Certified program equips you with the knowledge and skills to become a financial crime-fighting force. Sharpen your instincts and become a pillar of integrity in the financial world!</p><p><strong>Here's why this program is a game-changer:</strong></p><ul><li><strong>Unmask Money Laundering Schemes: </strong>Learn the red flags and hidden trails that money launderers leave behind. Gain the expertise to identify suspicious activity and protect your organization from financial crime.</li><li><strong>Master AML Regulations: </strong>Navigate the complexities of Anti-Money Laundering (AML) regulations with confidence. This program ensures you understand your legal obligations and implement them effectively.</li><li><strong>Become a KYC Champion:</strong> Master the art of Know Your Customer (KYC) procedures. This program equips you to verify client identities, mitigate risks, and ensure compliance.</li><li><strong>Report with Confidence:</strong> Learn the proper methods for reporting suspicious activity to the authorities. This program empowers you to take decisive action and contribute to a cleaner financial system.</li><li><strong>Earn Prestigious CPD Certification:</strong> Gain valuable industry recognition with our CPD-certified program. Demonstrate your commitment to financial crime prevention and enhance your career prospects.</li></ul><ul><li><strong>Anti-Money Laundering - AML Training: </strong>This course delves into the world of AML regulations, equipping you to identify and report suspicious activity according to legal requirements.</li><li><strong>Know Your Customer (KYC):</strong> Learn the importance of KYC procedures and how to effectively verify client identities to mitigate financial crime risks.</li><li><strong>Paralegal Training: </strong>Develop a foundational understanding of paralegal work, gaining valuable knowledge of legal processes relevant to financial crime investigations.</li><li><strong>Tax Accounting Diploma:</strong> This comprehensive diploma course equips you with a strong understanding of tax principles, essential for identifying potential financial crime red flags.</li><li><strong>Finance: </strong>Financial Investigator: Develop the skills and techniques utilized by financial investigators to uncover money laundering activities and protect your organisation's financial health.</li><li><strong>Customer Relationship Management (CRM): </strong>Master effective CRM strategies to build strong client relationships, fostering trust and improving compliance efforts.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring MLROs (Money Laundering Reporting Officers)</li><li>Financial service professionals</li><li>Compliance officers</li><li>Risk management specialists</li><li>Law enforcement personnel</li><li>Anyone seeking a career in financial crime prevention</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This bundle is ideal for individuals seeking a career as an MLRO or those working in financial services who want to enhance their AML compliance knowledge. No prior qualifications are necessary.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This bundle equips you with a rewarding career path in financial crime prevention. You could become an MLRO, a financial investigator, a paralegal specialising in financial crime, or pursue a career in risk management or compliance within the financial services sector.  </p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certification of completion </h4>
        <p>
            Digital certificate -
            £9
        </p>
            <div><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate.</p></div>
        <h4>Certification of completion </h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p></div>

                        </div>

One Education

MLRO (Money Laundering Reporting Officer Training) - CPD Certified Course

<p>Security Professional Bundle: Become a Versatile Guardian </p><p>Forge a multifaceted security career with a comprehensive skill set. Master threat detection, risk analysis, legal frameworks, and practical security guard techniques in this exclusive bundle.</p><p><strong>What You'll Get From This Course:</strong></p><ul><li><strong>Unparalleled Expertise:</strong> Develop a well-rounded understanding of security operations, from frontline guarding to strategic threat analysis.</li><li><strong>Enhanced Employability:</strong> Broaden your career prospects with sought-after skills in security management, criminal law, and bodyguard training.</li><li><strong>Real-World Readiness:</strong> Gain the confidence to excel in various security roles, ensuring public safety and mitigating potential threats.</li></ul><ol><li><strong> Security Guard Training for Effective Threat Detection:</strong></li></ol><ul><li>Learn to identify suspicious behaviour and potential security breaches.</li><li>Master effective patrolling techniques and access control procedures.</li><li>Develop strong communication and conflict resolution skills for de-escalating situations.</li></ul><ol><li><strong> Security Management &amp; Risk Analysis for Mitigating Threats:</strong></li></ol><ul><li>Explore advanced security management principles and risk assessment strategies.</li><li>Understand how to implement preventative measures and develop comprehensive security plans.</li><li>Gain insight into crisis management techniques and incident response protocols.</li></ul><ol><li><strong> Security Guard:</strong></li></ol><ul><li>This core course equips you with the fundamental knowledge and skills required for a successful security guard career.</li><li>Learn about health and safety regulations, fire safety procedures, and first aid essentials.</li><li>Gain proficiency in report writing, observation techniques, and access control protocols.</li></ul><ol><li><strong> Criminal Intelligence Analyst:</strong></li></ol><ul><li>Delve into the world of criminal intelligence gathering and analysis.</li><li>Master investigative techniques, data analysis methods, and threat assessment procedures.</li><li>Develop the critical thinking skills necessary to identify criminal patterns and predict future threats.</li></ul><ol><li><strong> Bodyguard Training:</strong></li></ol><ul><li>Learn close protection principles and risk management strategies for VIP security.</li><li>Master self-defense techniques and physical restraint methods for ensuring client safety.</li><li>Develop situational awareness, emergency evacuation procedures, and discreet threat detection skills.</li></ul><ol><li><strong> Criminal Law:</strong></li></ol><ul><li>Gain a comprehensive understanding of relevant criminal law pertinent to security operations.</li><li>Explore topics such as theft, assault, public order offenses, and arrest powers.</li><li>Learn the legalities of search and seizure, use of force, and data protection.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals seeking a career in security services, including security guarding, door supervision, and intelligence analysis.</li><li>Those looking to enhance their existing security skills and knowledge for career advancement.</li><li>Professionals interested in specialising in areas like bodyguard services or risk management.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior experience is necessary, although basic computer literacy and good communication skills and a genuine interest in security are beneficial. Basic computer literacy and good communication skills are essential.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Door Supervisor</li><li>Loss Prevention Officer</li><li>Security Operations Centre Analyst</li><li>Security Consultant</li><li>Close Protection Officer</li><li>Criminal Intelligence Analyst</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certification of completion </h4>
        <p>
            Digital certificate -
            £9
        </p>
            <div><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate.</p></div>
        <h4>Certification of completion </h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p></div>

                        </div>

Security Intelligence Analyst & Security Guard (Door Supervisor) Training Course

<p><strong>***24 Hour Limited Time Flash Sale*** <br /><br /> Customer Relationship Management (CRM), KYC &amp; Customer Service Admission Gifts  <br /><br /> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Ever thought about what makes a business truly stand out? Hint: it's all in the magic of how they treat their customers. Picture this: a whopping 70% of UK businesses now recognise that their frontline customer service is where the real battle for brand loyalty is won or lost. That's where this course bundle comes into play. It's like your personal toolkit for becoming a customer service wizard, diving deep into the secrets of CRM, getting up close with KYC, and turning customer service into an art form.</p><p>The course is a carefully curated selection that covers the A to Z of customer interaction and relationship management. From the foundational principles of <strong>CRM</strong> to the specifics of <strong>KYC compliance</strong>, and the nuances of exceptional <strong>Customer Service</strong>, this bundle has it all. Additionally, it focusses on personal development skills such as <strong>Assertiveness</strong>, <strong>Self-confidence</strong>, <strong>Stress Management</strong>, and <strong>Effective Communication</strong>, which are crucial for anyone looking to thrive in a customer-facing role. The inclusion of <strong>Professional CV Writing</strong> and <strong>Job Search Skills</strong> ensures you're fully prepared to take the next step in your career.</p><p>Key Features of the Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</p><ul><li><strong>3 QLS-Endorsed Courses:</strong> We proudly offer 3 QLS-endorsed courses within our Customer Service (CRM, KYC &amp; Phone-Based Customer Service) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a <strong>free hardcopy certificate</strong> for each of these courses.</li><ul><li><strong>QLS Course 01: Diploma in Customer Relationship Management (CRM)</strong></li><li><strong> QLS Course 02: KYC</strong></li><li><strong> QLS Course 03: Customer Service</strong></li></ul></ul><ul><li><strong>5 CPD QS Accredited Courses</strong>: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices.</li><ul><li><strong>Course 01:</strong> Assertiveness and Self-Confidence Development</li><li><strong>Course 02:</strong> Patient Customer Service Training</li><li><strong>Course 03:</strong> Win Customers Efficiently: Customer Service Diploma</li><li><strong>Course 04:</strong> Customer Service - Representative</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class for Life</li></ul></ul><ul><li>In Addition, you'll get <strong>Five Career Boosting Courses</strong> absolutely FREE with this Bundle.</li><ul><li><strong>Course 01:</strong> Professional CV Writing</li><li><strong>Course 02:</strong> Job Search Skills</li><li><strong>Course 03:</strong> Self-Esteem &amp; Confidence Building</li><li><strong>Course 04:</strong> Professional Diploma in Stress Management</li><li><strong>Course 05:</strong> Complete Communication Skills Master Class</li></ul></ul><p>Embrace this opportunity and use it as an investment for your professional development; it's a gateway to unlocking countless opportunities in the world of business and customer service. With the skills and knowledge gained from these courses, you'll be well-equipped to navigate the complexities of customer interactions and stand out in the competitive job market. Join us, and start your journey towards becoming a customer service expert today!</p><p><strong>Learning Outcomes of Customer Relationship Management (CRM), KYC &amp; Customer Service Bundle:</strong></p><ul><li>Master CRM strategies to build and maintain customer relationships.</li><li>Understand KYC regulations and their application in business.</li><li>Deliver outstanding customer service across various platforms.</li><li>Develop assertiveness and self-confidence in professional settings.</li><li>Manage stress effectively in high-pressure customer service environments.</li><li>Enhance communication skills for clear, impactful interactions.</li></ul><p><strong>Why Prefer this CRM Course?</strong></p><ul><li>Get free <strong>QLS Endorsed Certificates</strong> upon completion of the CRM course</li><li>Get a <strong>Free Student ID Card</strong> with CRM Training</li><li>The CRM course is <strong>Affordable and Simple</strong> to understand</li><li><strong>Lifetime Access</strong> to the CRM course materials</li><li>The CRM course comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong> Course 01: Diploma in Customer Relationship Management (CRM)</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Communication Skills</li><li>Module 08: Negotiation Techniques</li><li>Module 09: Conflict Management</li><li>Module 10: Time Management</li><li>Module 11: Handling Customer Complaints</li><li>Module 12: Future of CRM</li></ul><p><strong> Course 02: KYC<br /></strong></p><ul><li>Module 01: Introduction to KYC</li><li>Module 02: Customer Due Diligence</li><li>Module 03: AML (Anti-Money Laundering)</li><li>Module 04: KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom</li><li>Module 05: Regulations to be Complied by Industries</li><li>Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance</li></ul><p><strong> Course 03: Customer Service</strong></p><ul><li>Module 01: Who We Are and What We Do</li><li>Module 02: Establishing Your Attitude</li><li>Module 03: Identifying and Addressing Customer Needs</li><li>Module 04: Generating Return Business</li><li>Module 05: In-Person Customer Service</li><li>Module 06: Giving Customer Service over the Phone</li><li>Module 07: Providing Electronic Customer Service</li><li>Module 08: Recovering Difficult Customers</li><li>Module 09: Understanding When to Escalate</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 10 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free</strong> (Previously it was £12.99*13 = £169)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (Previously it was £99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        130 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Customer service reps</li><li>CRM professionals</li><li>KYC analysts</li><li>Job seekers</li><li>Team leaders</li><li>Career changers</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this CCTV Operation &amp; Security Management bundle.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Customer Relationship Manager - £30,000 to £50,000</li><li>Customer Service Representative - £18,000 to £25,000</li><li>KYC Analyst - £25,000 to £40,000</li><li>Communications Manager - £30,000 to £45,000</li><li>Stress Management Coach - £25,000 to £35,000</li><li>Professional CV Writer - £20,000 to £30,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>QLS Endorsed Hard Copy Certificates</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Hard copy certificate - Included<br /><br /></p><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Academy for Health and Fitness

Customer Care

Online Course Marketing

Customer Service

Customer Relations

Customer Relationship Management

CRM (Customer Relationship Management)

Customer Relationship Management (CRM), KYC & Customer Service

<p>As the aroma of freshly cooked meals moves through the air, it's easy to forget about food safety. But behind the scenes, a team of unsung heroes ensures that every bite we take is safe and hygienic. Enter the world of food safety with our immersive course, "Understanding the Roles of EHO, TSO, FSA, and FSS." From the legal framework to the frontline inspectors, discover the crucial elements that keep our food chain secure. Join us on a journey that unlocks the secrets of food safety guardians and elevates your culinary knowledge to new heights.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the intricate web of food safety laws and hygiene regulations.</li><li>Gain insights into the roles and responsibilities of key authorities in food safety.</li><li>Familiarise yourself with essential legal notices and their implications.</li><li>Develop a comprehensive understanding of due diligence in the food industry.</li><li>Explore rating schemes and their significance in ensuring food safety standards.</li><li>Acquire knowledge about bacteria and their impact on food safety.</li><li>Identify various types of food poisoning and their causes.</li><li>Learn about effective food preservation techniques and their importance in maintaining safety.</li></ul><p>Enrol in the course right now!</p><p>Step into a world where food safety is paramount, where every decision made can have far-reaching implications. Our immersive course on "Understanding the Roles of EHO, TSO, FSA, and FSS" is your gateway to unlocking the intricacies of the food safety realm. Through a meticulously curated curriculum, we delve deep into the laws, regulations, and hygiene standards that govern the food industry.</p><p>Discover the critical roles played by Environmental Health Officers (EHOs), Trading Standards Officers (TSOs), Food Standards Agency (FSA), and Food Standards Scotland (FSS) in upholding food safety. Unravel the mysteries behind legal notices such as HEPNs, RANs, and HINs, and understand their implications on businesses. Delve into the world of due diligence and explore the crucial practices that ensure food safety across the supply chain.</p><p>With modules dedicated to various hazards, including bacteria, food poisoning, physical hazards, chemical hazards, and allergenic hazards, you'll gain a comprehensive understanding of potential risks and preventive measures. Additionally, delve into the realm of food preservation, hygiene practices, and the fundamental principles of HACCP (Hazard Analysis and Critical Control Points).</p><p><strong>Certification</strong></p><p>Upon completion of the Understanding the Roles of EHO, TSO, FSA and FSS in Food Safety course, learners can obtain a certificate as proof of their achievement. You can receive a <strong>£4.99 </strong>PDF Certificate sent via email, a <strong>£9.99 </strong>Printed Hardcopy Certificate for delivery in the UK, or a <strong>£19.99</strong> Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for the following:</p><ul><li>Food industry professionals aiming to strengthen their understanding of food safety regulations.</li><li>Inspectors and auditors responsible for assessing compliance in food establishments.</li><li>Policymakers and regulators involved in shaping food safety legislation.</li><li>Individuals passionate about safeguarding public health through improved food safety practices.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course will be helpful for anyone looking to pursue a career as:</p><ul><li>Environmental Health Officer (EHO): £24,000 - £45,000 per annum</li><li>Food Safety Inspector: £22,000 - £40,000 per annum</li><li>Compliance Officer: £25,000 - £50,000 per annum</li><li>Food Standards Officer: £20,000 - £35,000 per annum</li><li>Quality Assurance Manager: £30,000 - £60,000 per annum</li><li>Food Safety Consultant: £35,000 - £70,000 per annum</li></ul>
                        </div>

NextGen Learning

Food Safety

Food Science

Health, Safety & Environment (HSE)

Food & Hygiene

Food Standards Agency (FSA)

Early Nutrition Specialist (ENS)

Understanding the Roles of EHO, TSO, FSA and FSS in Food Safety

<p><strong> 24-Hour Flash Sale! Prices Reduced Like Never Before!! </strong></p><p>Mental health issues have become a growing concern in the UK, with<strong> 1 in 4 </strong>adults experiencing a mental health problem each year. Recognising the importance of early intervention and support, there is an increasing demand for individuals trained in mental health first aid. Are you ready to make a positive impact and become a frontline champion for mental well-being?</p><p>This comprehensive Mental Health First Aid bundle goes beyond basic mental health awareness. You'll gain a strong foundation in areas like <strong>counselling skills</strong>, dual diagnosis, and <strong>safeguarding children</strong>. Explore specific therapeutic approaches like DBT and couples therapy. Develop your emotional intelligence to understand human behaviour and build strong coaching skills. Gain insights into <strong>autism</strong>, anti-social behaviour, and <strong>substance misuse</strong>, enabling you to better support those facing these challenges.</p><p><strong>This Mental Health First Aid Bundle Package includes:</strong></p><ul><li><strong> Main Course:</strong> Diploma in Mental Health First Aid at <strong>QLS Level 5 </strong>(with 150 CPD Points)</li></ul><p><strong>10</strong><strong> Additional </strong><strong>CPDQS-accredited</strong><strong> Accredited courses related to Mental Health First Aid</strong></p><ul><li><strong> Course 01: </strong>Counselling Skills Training</li><li><strong> Course 02: </strong>Dual Diagnosis Level 2</li><li><strong> Course 03: </strong>Safeguarding Children Course</li><li><strong> Course 04: </strong>Couples Therapy and Counselling</li><li><strong> Course 05: </strong>Dialectical Behaviour Therapy (DBT)</li><li><strong> Course 06: </strong>Emotional Intelligence and Human Behaviour<strong><br /></strong></li><li><strong> Course 07: </strong>Life Coaching and Counselling</li><li><strong> Course 08: </strong>Understanding Autism</li><li><strong> Course 09: </strong>Anti-Social Behaviour Course</li><li><strong> Course 10: </strong>Substance Misuse Outreach Worker</li></ul><p>For those passionate about mental health advocacy and support, the "Mental Health First Aid" bundle opens doors to a fulfilling career path where you can truly make an impact on individuals' lives. Join this journey of learning and empowerment, and become a beacon of hope in the field of mental health. Take the first step towards making a real difference in the lives of others and enrol today!</p><p><strong>Learning Outcomes of Mental Health First Aid Bundle:</strong></p><ul><li>Develop comprehensive mental health first aid skills and knowledge.</li><li>Gain expertise in counselling techniques and therapeutic approaches.</li><li>Understand dual diagnosis and substance misuse support strategies.</li><li>Learn about safeguarding children and anti-social behaviour management.</li><li>Explore couples therapy, emotional intelligence, and life coaching principles.</li><li>Enhance your understanding of autism spectrum disorders and neurodiversity.</li></ul><p>With a single payment, you will gain access to the Mental Health First Aid course, <strong>including 10 premium courses</strong>, a <strong>QLS Endorsed Hardcopy certificate</strong> and <strong>11 PDF certificates</strong> for Absolutely <strong>free</strong>.</p><p><strong>Why Prefer this Course?</strong></p><ul><li>Get a <strong>Free QLS Endorsed Certificate</strong> upon completion of the course</li><li>Get a <strong>Free Student ID Card</strong> with this training program (£10 postal charge will be applicable for international delivery)</li><li>The course is <strong>Affordable and Simple</strong> to understand</li><li>Get <strong>Lifetime Access</strong> to the course materials</li><li>The training program comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong> Course Curriculum </strong></p><p><strong> Course 01: Diploma in Mental Health First Aid at QLS Level 5</strong></p><ul><li>Module 01: Introduction</li><li>Module 02: Overview</li><li>Module 03: Childhood and Adolescent Psychiatric Disorders</li><li>Module 04: Stress and Anxiety Disorders</li><li>Module 05: Schizophrenia</li><li>Module 06: Personality Disorders</li><li>Module 07: Mood Disorders</li><li>Module 08: Eating and Sleeping Disorders</li><li>Module 09: Self-Harm and Suicide</li><li>Module 10: Medication and Therapy in the Treatment of Mental Illness</li><li>Module 11: Social Attitudes to Mental Illness</li></ul><p><strong> Course 02: Counselling Skills Training</strong></p><ul><li>Module 01: Counselling And Counsellors</li><li>Module 02: Theories And Models Of Counselling (Part 1)</li><li>Module 03: Theories And Models Of Counselling (Part 2)</li><li>Module 04: Legal, Cultural And Ethical Issues In Professional Counselling</li><li>Module 05: Forms Of Psychotherapy</li><li>Module 06: Engaging And Assessing The Patients</li><li>Module 07: Helping The Client In Crisis</li><li>Module 08: Crisis Intervention</li><li>Module 09: Low Intensity CBT Treatment</li><li>Module 10: Medication And Therapy In The Treatment Of Mental Illness</li><li>Module 11: Communication Skills And Empathy In Counselling</li></ul><p><strong> Course 03: Dual Diagnosis Level 2</strong></p><ul><li>Module 01: Dual Diagnosis: A Challenge of New Era</li><li>Module 02: Drugs and Their Effects</li><li>Module 03: Mental Health: An Introduction</li><li>Module 04: Brain Works - Neurophysiology</li><li>Module 05: Harm Minimisation and Optical Health</li><li>Module 06: Models of Care and Dual Diagnosis</li><li>Module 07: Psychological Interventions in Dual Diagnosis</li><li>Module 08: Practice and Policy Issues</li><li>Module 09: Ethical Issues and Mental Health Act</li><li>Module 10: The Assessment Process in Dual Diagnosis</li><li>Module 11: Treatment in Dual Diagnosis</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 8 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate:</strong> Free (Previously it was £12.99*11 = £143)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (For The First Course: Previously it was £29.99)</li><li><strong>QLS Endorsed Hard Copy Certificate: </strong>Free (For The Title Course: Previously it was £119)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Mental health workers</li><li>Counsellors</li><li>Social workers</li><li>Teachers</li><li>HR professionals</li><li>Healthcare providers</li></ul><p><strong>Please note:</strong> This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>Mental Health First Aid Instructor - £30,000 to £40,000</li><li>Counsellor - £25,000 to £35,000</li><li>Social Worker - £28,000 to £35,000</li><li>HR Wellness Coordinator - £24,000 to £30,000</li><li>Clinical Psychologist - £40,000 to £50,000</li><li>Substance Misuse Worker - £22,000 to £30,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>
        <h4>Diploma in Mental Health First Aid at QLS Level 5</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Level 5 Diploma in Mental Health First Aid (QLS Endorsed)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(243, 121, 52); font-size: 24px; box-sizing: border-box;" fr-original-style="color: rgb(243, 121, 52); font-size: 24px;">Summer Sizzler!</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Buy One Get One Free</span></strong><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">&nbsp;on our Frontline+ Programmes &ndash; GP Admin and Reception Training - online training with a difference; engaging, interactive and highly rated!</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="color: rgb(44, 130, 201);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Just &pound;79+ vat pp for any 2 programmes!</span></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">(Min purchase of 5 credits, these can be activated any time up until 31st Jan 2024)&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">When booking - click on the date you want to start (this can be amended later if needed)</strong></em></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We focus on building confidence, sharing new ideas and tools, and embedding the learning for lasting behaviour change (whilst having some fun)&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">We have 3 programmes to choose from:</span></p><ol start="1" type="1" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Positive and Proactive Communication for Effective Call Handling &ndash; Communication is at the heart of everything we do &ndash; this programme shares our HEART tool with focus on how we communicate using positive language.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Productive Conversations in Challenging Situations &ndash; with an increase in demand and frustrations &ndash; this programme shares how to best de-escalate conflict enabling a more positive interaction and outcome.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Skills for Confidently Signposting Patients &ndash; this focuses on how to &lsquo;Frame&rsquo; options for patients positively so that they feel happy to choose the options most suitable!</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">More Info.......</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Frontline+ Training Programmes for GP Healthcare Operational Staff&hellip;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Frontline+ Programmes are designed for operational staff that deal directly with patients, for example - Reception / Patient Co-ordinators / Care Navigators / Admin</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We know how busy it is in frontline roles so we created a professional training map specifically for Frontline staff that is made up of flexible &amp; engaging online training programmes.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each programme is made up of a series of mini-learning modules that are accessed online &amp; can be completed at the learners own pace over 6-8 weeks.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The programmes also come with downloadable resources, support packs &amp; optional webinars for the learner &amp; the manager to help embed learning.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Programmes work best when whole teams are involved, including the manager; this enables shared learning, consistency of approach &amp; a common language for the whole team.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Frontline+ Training Roadmap&hellip;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When developing our Frontline+ training programmes we kept 3 things in mind...</p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;">1. Easy to access and time efficient</p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;">2. Engaging and interesting</p><p style="margin-left: 20px; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="margin-left: 20px;">3. The important one...fun &amp; useful!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each online training programme is made up of:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">10-12 Mini-learning modules - Completed at own pace</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">10-15 mins of learning per module - Mixed mediums</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Reflective learning &amp; action plans</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Evaluation &amp; certificate</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Manager support pack&nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Staff &amp; manager webinars</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Downloadable resources</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Access to our Heart of the Surgery Community</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;Have a look at each of the Programmes available in more detail&hellip;.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You can download our brochure here:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://images.cademy.co.uk/2106c3aa-31a2-43a1-80a9-0a80e6098a17/5622db49-977b-4edb-a4d8-2635333318f9/original.pdf" target="_blank" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">📎 Frontline Brochure 2023.pdf</a></p>

The Development People

Conflict Resolution

Communication

Conflict Management

Staff Skills

Communication Skills

Frontline+ Training Programmes for GP Healthcare Operational Staff…

Our Frontline+ Programmes are designed for operational staff that deal directly with patients, for example - Reception / Patient Co-ordinators / Care Navigators / Admin

Frontline+ Training Programme 2 for 1  Offer!

2 x Frontline+ Programmes of your choice for each staff member

Buy One Get One Free Offer

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course on Covid-19 risk management for workers returning to work is a timely resource that aligns with the latest guidelines from the UK government and the NHS. As of the most recent updates, healthcare staff who exhibit symptoms of a respiratory infection are no longer required to test for Covid-19, and those who test positive are advised to return to work in accordance with locally decided protocols. Moreover, essential frontline staff may return to work following a negative PCR test if they have been in contact with Covid-19, provided they adhere to subsequent negative daily LFD tests for a minimum of 7 days and comply with appropriate use of PPE and other infection prevention and control measures. These guidelines reflect a shift towards managing Covid-19 alongside other respiratory infections, with an emphasis on local risk assessments and the balance of risks between staff absence and potential patient safety impacts. The course content should be updated regularly to reflect these evolving guidelines, ensuring that both employers and employees are equipped with the knowledge to navigate the challenges of returning to work during the ongoing pandemic.</p>

The course on Covid-19 risk management for workers returning to work is a timely resource that aligns with the latest guidelines from the UK government and the NHS. As of the most recent updates, healthcare staff who exhibit symptoms of a respiratory infection are no longer required to test for Covid-19, and those who test positive are advised to return to work in accordance with locally decided protocols. Moreover, essential frontline staff may return to work following a negative PCR test if they have been in contact with Covid-19, provided they adhere to subsequent negative daily LFD tests for a minimum of 7 days and comply with appropriate use of PPE and other infection prevention and control measures. These guidelines reflect a shift towards managing Covid-19 alongside other respiratory infections, with an emphasis on local risk assessments and the balance of risks between staff absence and potential patient safety impacts. The course content should be updated regularly to reflect these evolving guidelines, ensuring that both employers and employees are equipped with the knowledge to navigate the challenges of returning to work during the ongoing pandemic.

Twig Services Ltd

Occupational Health & Wellbeing

Health & Safety At Work

COVID-19 for Safer Work Environments Approved Online Training

This live on-line training seminar provides an introduction for anyone who wants to learn more about the complex nature of domestic abuse. From spotting the early warning signs to the impact.  Sadly domestic abuse can be perpetrated by anyone and anyone can be a victim of domestic abuse.  It is a global societal issue and far more prevalent than many of us realise.
Latest statistics state that over £2.3 million people (aged 16 years and over) experience domestic abuse per year.
This equates to 1 in 4 women and 1 in 6 men
By attending this event you will gain an
• Increased understanding of domestic abuse
• Increased ability to recognise the early signs of domestic abuse 
• A PDF on next steps to support 
This on-line training workshop will introduce you to the types of domestic abuse and the tactics employed by the perpetrator.  By the end of the session attendees will feel confident in identifying domestic abuse and steps to support.  
This training workshop will provide the first step towards understanding a many layered and complex subject.  This will provide a good overview prior to delving deeper into specific forms of domestic abuse.
This training seminar will provide a good introduction for general public, frontline workers, volunteers, employers, managers, teachers, volunteers.
CPD credits are awarded with this workshop.
Attendees will receive handouts and an attendance certificate (if required).
This event is hosted by Julie Johns MBE. 
The workshop will be delivered as a 1 hour live Zoom event and is being offered at £30 per person. 

Safe Space Consultancy

Domestic Abuse

Family Assault

Child Protection

Independent Domestic Violence Advisor (IDVA)

Domestic Violence

Identifying Domestic Abuse (CPD).  A good introductory seminar for anyone who wants to learn about the complex nature of domestic abuse.  You will have increased knowledge of domestic abuse in general, an increased ability to identify the early signs of domestic abuse and knowledge of next steps to support.

Identifying Domestic Abuse

Early Bird

<h2>Just in Time Training for Frontline Supervisors and Managers: Making the Case</h2>
<p>One of my favorite quotes on this topic comes from Zig Ziglar: 'The only thing worse than training employees and losing them is not training them and keeping them.' The transition from employee to manager is one of the most challenging: new roles and responsibilities, new ways of looking at organizations, and new ways of relating to all others around them. Most new supervisors and managers will tell you later in their careers that they floundered, avoided conflict, weren't firm enough when they should have been, and came on too strong to compensate - in other words, trial and error. And yet, most organizations spend more on leadership training at the end of a person's career than investing in their early promotions. Does it really make good business sense to give less training to those who need it early while giving more to those who need it less, later in their careers?</p>
<p>This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.</p>
<p>Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.</p>
<p>Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.</p>

IIL Europe Ltd

Just in Time Training for Frontline Supervisors and Managers: Making the Case

<h4>Telephone Etiquette Certification</h4>
 Talking on the phone is an unavoidable aspect of working life. Regardless of your position, there is a good chance that you spend at least part of your day on the phone.
 
 Those who work in frontline positions, such as receptionists and customer service staff, may find that they spend a significant amount of time dealing with customers and clients over the phone. As a result, understanding proper phone etiquette is a vital part of any job.
 
 This course goes into detail regarding proper telephone etiquette, including an explanation as to why it is such an important skill to master.
 
 We begin by giving you the basics behind taking phone calls at work, including the tone that you should strive to use and a few tips on how to achieve it.
 
 Next, we discuss the crucial communication skills that you must master in order to always have successful telephone conversations. Without learning these communication skills, your callers may feel disrespected and may seek out similar services or products from a competitor.
 
 Finally, we discuss difficult calls. Despite you being polite, they are an unavoidable aspect of most frontline positions. Learning a few essential skills can help you diffuse such a tough situation.
 <h4>You Will Learn:</h4>
 <ul>
   <li>The role that the telephone plays in the modern workplace, and why telephone etiquette is still important</li>
   <li>How to prepare your 'telephone voice', so that your callers can take you seriously, while also feeling respected</li>
   <li>The importance of an informative greeting</li>
   <li>What not to say when you are on the phone</li>
   <li>The five key aspects of active listening</li>
 </ul>
 <h4>Benefits of Taking this Course</h4>
 <ul>
   <li>Being more confident when you or your frontline staff answer the phone</li>
   <li>Learning how to make your customers feel welcome at your company from their first point of contact</li>
   <li>Learning the three steps involved in dealing with a difficult caller</li>
   <li>Understanding the importance of empathy</li>
   <li>Learning tips and tricks on how to make any call easier</li>
 </ul>

OnlineCoursesLearning.com

Telephone Etiquette

<p data-key="1" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="2" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course overview</strong></span></p>
<p data-key="3" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="4" fr-original-style="" style="box-sizing: border-box;">Understanding and recognising a hoarding disorder</span></p>
<p data-key="5" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="6" fr-original-style="" style="box-sizing: border-box;">Legislation &ndash; Safeguarding and Care Act 2014</span></p>
<p data-key="7" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="8" fr-original-style="" style="box-sizing: border-box;">Risk Assessment</span></p>
<p data-key="9" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="10" fr-original-style="" style="box-sizing: border-box;">Working with Partner Agencies</span></p>
<p data-key="11" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="12" fr-original-style="" style="box-sizing: border-box;">Challenges for the Emergency and Front Line Services.</span></p>
<p data-key="13" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="14" fr-original-style="" style="box-sizing: border-box;">Improving ways of working and the sharing of information</span></p>
<p data-key="15" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="16" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivered by</strong></span></p>
<p data-key="17" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="18" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Lee Markwick</strong></span></p>
<p data-key="19" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="20" fr-original-style="" style="box-sizing: border-box;">Safety Officer Trainer</span></p>
<p data-key="21" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="22" fr-original-style="" style="box-sizing: border-box;">Lee, a retired Fire Officer and NHS Mental Health &amp; Safety Officer, has a very pragmatic approach to challenging the perception, and managing the risk of hoarding and clutter. He has worked with many Partner Agencies on making people safer inside and outside their homes.</span></p>
<p data-key="23" data-slate-fragment="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" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span data-key="24" fr-original-style="" style="box-sizing: border-box;">Lee has worked with the following services: Fire, Police &amp; Ambulance Services, Adult &amp; Children Safeguarding Boards, Social Services, Local Council &amp; Housing Authorities, Community Safety Partnerships, Local Authority Hoarding/Clutter Panels, Local Authority &amp; NHS Mental Health Teams, Professional/Multi-Agency/Disciplinary meetings, Care Providers, Environmental Health, J9 Domestic Abuse, Befriending Services, Careline Providers, Private Home Physio Companies, District Nurses, Crimestoppers, Occupational Therapy Assessment Services, Rapid Response Assessment Teams, Victim Support, Lone Worker Devices Companies, Keep Safe/Well Homes Safe Schemes, Anti-Social Behaviour Teams, Strategic Independent Advisory Group, Strategic Hate Crime Panel, Falls Prevention Service, Neighbourhood Watch, Troubled Families, Family Mosaic, Older Adults Health &amp; Wellbeing Services, Home Oxygen/Respiratory Teams, Frailty Groups, Community Patient Forums, Community Agents, Local Area Coordinators, Psychological Therapy Services and Recovery College and Heart Failure Nurses.</span></p>

HoardingUK

Challenging Behaviour

Helping emergency and frontline service workers to better understand and engage with individuals who hoard or exhibit hoarding behaviour.


Hoarding Awareness for Emergency and Frontline Services 

General admission

<p>In the face of escalating environmental challenges, the UK stands at a critical juncture, demanding a new breed of experts equipped to tackle the complex issues at hand. Our Diploma in Environmental Engineering - CPD Certified, offers a transformative journey into the heart of environmental stewardship. Dive into pressing concerns such as the recent surge in environmental incidents, and learn to engineer sustainable solutions that can reshape the landscape of tomorrow.</p><p><strong>This Diploma in Environmental Engineering - CPD Certified Bundle Consists of the following Premium courses:</strong></p><ul><li>Course 01: Environmental Engineering</li><li>Course 02: Environmental Law</li><li>Course 03: Sustainable Energy, Development and Environmental Impacts</li><li>Course 04: Environmental Health</li><li>Course 05: Asbestos Awareness</li><li>Course 06: Renewable Energy</li><li>Course 07: Structural Geology, Tectonics &amp; Rock Mechanics</li><li>Course 08: Wildlife Rescue and Rehabilitation</li><li>Course 09: Agricultural Science</li><li>Course 10: Level 2 Certificate in Forestry</li><li>Course 11: Carbon Literacy Project Certifications</li><li>Course 12: Renewable Energy Engineering Course</li><li>Course 13: Floristry &amp; Plant Care Training</li><li>Course 14: Water Treatment Level 2</li><li>Course 15: Diploma in Water Chemistry</li><li>Course 16: Sustainable Energy</li><li>Course 17: Town Planning</li><li>Course 18: Biotechnology</li><li>Course 19: Environmental Science and Climate Change Dynamics</li><li>Course 20: Marine Biology Courses Online</li></ul><p><strong>10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques-</strong></p><ul><li>Course 01: Effective Communication Skills Diploma</li><li>Course 02: Business Networking Skills</li><li>Course 03: Influencing and Negotiation Skills</li><li>Course 04: Delegation Skills Training</li><li>Course 05: Time Management</li><li>Course 06: Leadership Skills Training</li><li>Course 07: Decision Making and Critical Thinking Online Course</li><li>Course 08: Emotional Intelligence and Social Management Diploma</li><li>Course 09: Assertiveness Skills</li><li>Course 10: Touch Typing Complete Training Diploma</li></ul><p><strong>Learning Outcomes:</strong></p><p>Upon completion of this Diploma in Environmental Engineering - CPD Certified bundle, you should be able to:</p><ul><li>Analyse and address recent UK environmental challenges effectively.</li><li>Apply sustainable energy principles to mitigate environmental impacts.</li><li>Demonstrate proficiency in water treatment and chemistry practices.</li><li>Implement wildlife rescue techniques with expertise and precision.</li><li>Navigate the complexities of environmental law for informed decision-making.</li><li>Integrate renewable energy engineering into practical, impactful solutions.</li></ul> <p>This comprehensive course spans a spectrum of disciplines, from Environmental Law to Wildlife Rescue, providing a holistic understanding of the interconnected web of challenges our planet faces. Delve into the intricacies of Renewable Energy Engineering and Water Chemistry, preparing yourself for the frontline of environmental innovation. With certifications in the Carbon Literacy Project and hands-on training in Floristry and plant Care, you'll emerge not just as a graduate but as a catalyst for change. Join us in the pursuit of knowledge that transcends classrooms and ventures into the heart of environmental transformation.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        300 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Environmental enthusiasts aspiring to tackle real-world challenges.</li><li>Professionals desiring a comprehensive understanding of environmental engineering.</li><li>Individuals keen on integrating sustainability into diverse industries.</li></ul><p><strong>Please Note</strong>: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Environmental Engineering </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Environmental Engineering</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li><strong>Environmental Consultant</strong>: •40,000 - •50,000</li><li><strong>Renewable Energy Engineer</strong>: •35,000 - •45,000</li><li><strong>Wildlife Rehabilitation Specialist</strong>: •25,000 - •30,000</li><li><strong>Water Quality Analyst</strong>: •28,000 - •35,000</li><li><strong>Environmental Compliance Officer</strong>: •30,000 - •40,000</li><li><strong>Town Planner</strong>: •35,000 - •45,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Studyhub UK

Certificate in Further Education & Training (Cert Ed)

Civil Engineering

Professional Skills Course (PSC)

Environmental Engineering

Diploma in Professional Studies (DPS)

Continuous Professional Development (CPD)

Diploma in Environmental Engineering - CPD Certified

<p>Imagine a world where every customer grievance feels like a hurdle, where communication breakdowns lead to lost trust, and where resolving issues becomes a tangled web of confusion. </p><p>In the realm of customer care, frustration can be a constant companion, and the ability to turn complaints into opportunities remains elusive. However, there is a path in changing that, this Complaints Handling for Customer Care course unfolds through a carefully curated design to address these challenges.</p><p>Start with the fundamental understanding of complaints and their intrinsic link to customer value. As the journey progresses, participants delve into the art of building rapport and trust, unlocking the secrets of effective communication that transcend conventional barriers.</p><p>Navigating through diverse customer types becomes second nature, and a customer-centric mindset becomes the compass for resolution. The course doesn't stop at reactive measures; it empowers individuals with the skills to proactively prevent complaints and implement service recovery strategies. </p><p>Master the art of turning challenges into triumphs, and witness the evolution of your customer care approach in a way that resonates with both clients and business success.</p><p><strong>Key Features</strong></p><ul><li>CPD Accredited </li><li>FREE PDF + Hardcopy certificate</li><li>Fully online, interactive course </li><li>Self-paced learning and laptop, tablet and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Complaints &amp; Customer Value</li><li>Module 02: Building Rapport &amp; Trust</li><li>Module 03: Effective Communication</li><li>Module 04: Handling Various Customer Types</li><li>Module 05: Customer-Centric Complaint Resolution</li><li>Module 06: Proactive Complaint Prevention and Service Recovery</li><li>Module 07: Advanced Technology and Tools in Customer Care</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Master complaint resolution for enhanced customer satisfaction.</li><li>Develop effective communication strategies for diverse customer interactions.</li><li>Implement proactive measures to prevent and address complaints.</li><li>Build lasting rapport and trust with customers for enduring relationships.</li><li>Navigate various customer types with confidence and empathy.</li><li>Utilise advanced technology and tools for efficient customer care.</li></ul><p><strong>Accreditation</strong></p><p>This course is <strong>CPD Quality Standards</strong> (<strong>CPD QS)</strong> accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certificate</strong></p><p>After completing this course, you will get a FREE Digital Certificate from Training Express.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
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                                    <div>
                                        10 CPD hours / points
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                                            Accredited by CPD Quality Standards
                                        </div>
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                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Customer service professionals</li><li>Sales and support representatives</li><li>Retail and hospitality staff</li><li>Call centre agents</li><li>Frontline staff in any industry</li><li>Individuals seeking a customer-focused career change</li><li>Entrepreneurs and small business owners</li><li>Anyone aiming to excel in customer care roles</li></ul>
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        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Representative</li><li>Complaints Handler</li><li>Call Centre Agent</li><li>Retail Associate</li><li>Client Support Specialist</li><li>Frontline Customer Care Professional</li></ul>
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        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

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