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Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn’t mean that it’s a guaranteed sale. Connecting their needs to our solution is precisely what the Sales Presentation Skills class is all about. Outcomes – Participants will be able to: Research and understand each unique customer to demonstrate expertise; Conduct productive meetings to discover useful information to formulate the most effective solution(s); Propose plans that are fully aligned with the target’s situation and needs; Increase abilities to engage and motivate the prospect/client through compelling presentations; Convey emotional intelligence enthusiasm and sincerity to get client buy-in; Strengthen professionalism through dynamic story-telling, elevating the level of rapport; and Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience.   Online Format—Sales Presentation Skills is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future. Alan M. Kriegstein, PresidentALA Scientific Instruments, Inc.