219 Educators providing Courses

The Vulnerability Registration Service

the vulnerability registration service

Coventry

The Vulnerability Registration Service (VRS) gives vulnerable people a single place to register their status, helping them avoid repeating the same difficult conversations every time they engage with organisations like lenders and creditors. It is a “Not for Profit Company Limited by Guarantee” whose aim is to help vulnerable consumers protect themselves against the financial, social and very personal hardship suffered as a result of debt and financial problems. The stakeholders in the VRS all have experience working in Consumer Credit markets. There are regulatory, compliance, consumer affairs and IT expertise and acknowledged experts on our management team and Board. The VRS has a separate and independent Advisory Board of experts that meets regularly and feeds into the VRS appropriate advice and innovation to help drive the VRS forward. There has been considerable interest shown in the initiative since its launch from consumers and businesses alike. The VRS continues to grow as awareness expands among creditors and service providers of all sectors. Debt advice and mental health organisations are also supportive of the work the VRS does, and using the register to load consenting vulnerable consumers who wish to refer or auto decline lending and credit applications. The VRS provides businesses with instant API decisions and access to upload your consenting vulnerable consumers onto the VRS register. They are also able to upload consenting consumers on the VRS register via Secure File Transfer Protocol (SFTP) and retrieve data from the SFTP.

Islington Mill

islington mill

Manchester

Artist Bill Campbell arrived at Islington Mill in 1996, hiring a studio space in the partially-abandoned mill building that he saw every day across the road from his flat. Soon after arrival he invited other artists to join him and they began to host the first artist happenings. Islington Mill Arts Club as we know it was established in the year 2000 when Bill was able to purchase the whole of our listed building. He commenced a gradual programme of renovation, resulting in artist studios across four floors of the building, plus a large open space on the fifth floor and an atmospheric attic space on the sixth. Read more about our heritage here. We are now home to over 100 resident artists and collectives in the main mill building and adjacent engine houses. Following our successful capital build programme, and a fruitful partnership with Salford City Council, Islington Mill Arts Club now operates Regent Trading Estate, an adjacent plot of former industrial land where we have established new artist studios in former warehouse spaces, plus event spaces and a community garden. Read more about our expansion plans here. The Mill has always been a vibrant and resourceful cross-disciplinary creative network; a space where conversations leads to connections, collaboration and co-creation. Over the years our collaborative exploratory style has made our studios into a focal point for the north-west’s arts community, as well as visiting international artists and exchanges.

Digilog UK

digilog uk

London

At Digilog, we design and deliver our pioneering solutions to meet the differing and unique risk exposures of individual businesses and their varied processes, with our training approach designed to be integrated into your business objectives. Our Solution is designed to handle calls efficiently and effectively, whatever the volume, whilst delivering the highest levels of customer service. It enables the fast and accurate validation of genuine claims / applications / transactions and highly focused identification of key integrity risk issues. Digilog’s innovative solution is also geared to provide a fast, effective and efficient process for validating integrity within conversations using our specialist software. Our Technology brings together the very best of Cognitive Interviewing, Behavioural Analysis, Digital intelligence Voice Analysis (optional), Intelligent Questioning, Applied Psychology and Conversation Management Techniques into one ergonomic interface designed for efficient and user-friendly processing. Our Management Team has years of professional experience in the areas of Claims and Fraud Risk Management, Fraud Investigation, Business Process Enhancement, Training and Customer Service. Client feedback and results show that the Digilog approach is incredibly accurate at identifying genuine customers, leaving them free to concentrate valuable resources on validating information that indicates risk. This has significantly increased the power of our clients to identify and defeat fraudulent activity whilst enhancing their genuine consumer’s experience through fast, fair, accurate and cost-effective validation. We currently count Covea, esure, Only Young Drivers, Direct Group, Chaucer, Brownsword Group, Right Choice Insurance, and numerous Public Sector (Local Authorities) organisations, both in the UK and abroad, among our growing portfolio of clients.