Name: Service Helpdesk & Technical Support Course
Price: 12 GBP
Availability: InStock

<p>Security is a crucial aspect of any organisation, and it's essential to have an efficient security management system in place. In today's world, where businesses are constantly under the threat of cyberattacks, physical attacks, and other security risks, it's imperative to have a team of professionals who can identify and mitigate potential security risks. This is where our Security Management &amp; Investigation Training course comes in.</p><p>Imagine being a security professional who can identify potential security threats, analyse security risks, and implement measures to prevent them. Enrol in our Security Management &amp; Investigation Training course and learn how to manage organisational security, conduct security risk analysis, protect physical and information security, ensure business resilience, and manage security investigations. Start your journey to becoming a skilled security management professional today!</p><p>Learning Outcomes:</p><ul><li>Understand the principles of security management.</li><li>Identify and evaluate organisational security risks.</li><li>Develop and implement security measures to reduce risk.</li><li>Implement physical and information security protection measures.</li><li>Develop business resilience and crisis management plans.</li><li>Investigate security threats and maintain threat awareness.</li></ul><p><strong>Why People Enrol This </strong><strong>Course From One Education:</strong></p><ul><li>Receive a certificate upon successful completion</li><li>Learning materials of our course comprises of engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all course content for a full year</li><li>Complete the course at your own pace</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion of our course</li></ul><p>This masterclass online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then this is the perfect place to kickstart your dream career.</p><p>On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field.</p><p>Enjoy a pleasant and professional 100% online learning experience and enrol in our Security Management &amp; Investigation Training today and take control of your career!</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><ul><li>Module 01: Introduction to Security Management</li><li>Module 02: Organisational Security Management</li><li>Module 03: Security Risk Analysis and Risk Reduction</li><li>Module 04: Physical and Information Security Protection</li><li>Module 05: Business Resilience and Crisis Management</li><li>Module 06: Cyber Security and Fraud Prevention</li><li>Module 07: Security Investigations and Threat Awareness</li><li>Module 08: Laws and Regulations</li></ul><p><strong>Method of Assessment </strong></p><p>To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above in order to pass. After successfully passing the exam, you will be able to apply for a certificate.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.</p><p>Study the course today and increase your professional skillset from the comfort of your home!</p><p>This course particularly ideal for:</p><ul><li>Individuals interested in a career in security management.</li><li>Security personnel looking to enhance their skills and knowledge.</li><li>Professionals seeking to improve their understanding of security risks and prevention.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!<strong> Anyone and everyone</strong> with a knack for learning can enrol this course without any hesitation.</p><p>Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course is designed to help you get the job of your dreams, or even that promotion you've been waiting for a long time.</p><ul><li>Security Manager - £40,000 per year</li><li>Information Security Analyst - £34,000 per year</li><li>Fraud Investigator - £32,000 per year</li><li>Cyber Security Analyst - £38,000 per year</li><li>Risk Management Specialist - £45,000 per year</li><li>Crisis Management Coordinator - £30,000 per year</li></ul>
                        </div>

One Education

Security Management & Investigation Training Course

General Admission

<p>Taking an <strong>Art Curator Training</strong> Course is crucial in the modern world, as the role of an art curator is more significant than ever. The art world is constantly evolving, and learning the skills of an art curator helps you stay ahead in this dynamic field. This course is much needed to understand the intricate aspects of art management, from planning and financial management to marketing and cultural policy.</p><p>As an art curator, you will gain the expertise to curate exhibitions that captivate audiences and promote cultural enrichment. <strong>Professionally, this skill opens numerous job opportunities in the UK, where art curators earn an average salary of £30,000 to £40,000 annually. The sector is thriving, with a growth rate of 10-15%, highlighting the increasing demand for skilled professionals.</strong></p><p>Learning art curation not only enhances your daily life by deepening your appreciation and understanding of art but also significantly boosts your career prospects. The comprehensive curriculum, covering topics like leadership, entrepreneurship, and globalisation, ensures you are well-prepared to succeed in various roles within the art world. Embrace this opportunity to become a proficient art curator and contribute meaningfully to the vibrant art sector.</p><p><strong>Key Features</strong></p><p>This Art Curator Training Course Includes:</p><ul><li>CPD Certified Art Curator Training Course</li><li>Free Certificate from Reed</li><li>CIQ Approved Art Curator Training Course</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p><strong>Course Curriculum</strong></p><p><strong>Art Curator Training Course:</strong></p><ul><li><strong>Module 01:</strong> Introduction to Art Management</li><li><strong>Module 02:</strong> Planning in Art Management</li><li><strong>Module 03:</strong> Financial Management in Art</li><li><strong>Module 04:</strong> Fundraising in Art Management</li><li><strong>Module 05:</strong> Marketing in Art</li><li><strong>Module 06:</strong> Organisational Perspectives</li><li><strong>Module 07:</strong> Leadership and Entrepreneurship</li><li><strong>Module 08:</strong> Cultural Policy</li><li><strong>Module 09:</strong> Globalisation and Internationalisation in Art Management</li><li><strong>Module 10:</strong> Career in Art Management</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Master strategic planning for effective art management and development.</li><li>Navigate financial landscapes, applying sound principles for sustainable art initiatives.</li><li>Craft compelling fundraising campaigns to support artistic endeavours successfully.</li><li>Develop and implement targeted marketing strategies specific to the art sector.</li><li>Gain insights into organisational perspectives crucial for successful art management.</li><li>Cultivate leadership acumen and entrepreneurial skills within an art context.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Art Curator Training <span>1:56:09</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                        
                                                    <span>1: Module 01: Introduction to Arts Management</span>

                                                        <span>Preview</span>
                                                    
                                                    <span>11:06</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: Planning in Arts Management</span>

                                                    <span>14:49</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Financial Management in Arts</span>

                                                    <span>14:29</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: Fundraising in Arts Management</span>

                                                    <span>13:56</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Marketing in Arts</span>

                                                    <span>13:56</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Organisational Perspectives</span>

                                                    <span>09:22</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Leadership and Entrepreneurship</span>

                                                    <span>10:20</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 08: Cultural Policy</span>

                                                    <span>09:24</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 09: Globalisation and Internationalisation in Arts Management</span>

                                                    <span>08:45</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: Module 10: Career in Arts Management</span>

                                                    <span>09:02</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>11: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Art Curator Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Art Curator Training. Moreover, this course is ideal for:</p><ul><li>Aspiring Art Managers seeking in-depth knowledge and skills.</li><li>Creatives aiming to merge their passion with effective management.</li><li>Art enthusiasts interested in the business side of creative industries.</li><li>Individuals keen on influencing cultural landscapes through strategic management.</li><li>Professionals desiring a deeper understanding of global art management dynamics.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no requirements needed to enrol into this Art Curator Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Art Curator Training course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this Art Curator Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Art Curator are: </p><ul><li>Art Administrator - £20K to 35K/year.</li><li>Art Policy Analyst - £25K to 40K/year.</li><li>International Art Liaison - £25K to 35K/year.</li><li>Gallery Curator - £25K to 40K/year.</li><li>Museum Manager - £30K to 50K/year.</li><li>Arts Administrator - £22K to 35K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Art Curator Training

<p><strong>***Limited Time Offer for TODAY: Get 3 FREE CPD Courses with CERTIFICATES*** </strong></p><p>This Leadership &amp; Management course is an in-depth training course for<strong> managers, team leaders and supervisors who are new to their role or wish to update</strong> their existing management techniques. Unlock the secrets to outstanding leadership and management with our Level 7 Diploma course. Also, anyone interested in building leadership management skills can take this course without any hesitation. This Leadership Management course covers all the necessary approaches to learning leadership from scratch to advanced level as you will learn from <strong>understanding the fundamentals of leadership and various theories, to mastering skills in negotiation, communication, and emotional intelligence.</strong> Both individual and team-leaders can be benefited from this comprehensive leadership &amp; management training.</p><p><strong>Learning Outcomes</strong></p><p>By the end of the course, learners will be able to:</p><ul><li>Demonstrate strong leadership and managerial skills</li><li>Feel confident in <strong>leading teams</strong> and individuals</li><li>Make use of a range of <strong>leadership theories</strong></li><li>Positively contribute towards <strong>team development</strong></li><li>Influence individuals to achieve their goals</li><li>Improve their one-to-one communication skills</li><li>Master c<strong>ommunication and negotiation techniques.</strong></li><li>Navigate and manage<strong> workplace conflicts and politics.</strong></li><li>Implement effective <strong>time and stress management </strong>strategies.</li><li>Uphold corporate responsibility and <strong>ethics</strong> in your practice.</li></ul><p><strong>Key Features</strong></p><ul><li><strong>CPD Certified </strong>Leadership &amp; Management Course</li><li><strong>Instant FREE PDF certificate</strong> and hard copy dispatch by next working day</li><li>Fully online, interactive Leadership &amp; Management course with audio voiceover</li><li>Developed by professionals</li><li>Self-paced learning is accessible via laptop, tablet and smartphone</li><li>24/7 Learning assistance and tutor support</li></ul><p><strong>Free Gift</strong></p><ul><li><strong>Course 01</strong>: Project Management Course</li><li><strong>Course 02:</strong> Personal Development</li><li><strong>Course 03:</strong> Life Coaching Course</li></ul><p><strong>*** (Offer Ends Soon) ***</strong></p><p>This Leadership &amp; Management course will help you to define your own leadership style while taking you through a range of leadership theories, equipping you with the skills to positively contribute towards the team and individual development. You will also learn how to <strong>enhance your one-to-one communication skills for a person-centred approach to management.</strong></p><p>By the end of the Leadership &amp; Management course, you will have an excellent understanding of the characteristics of a great leader and how to implement the strategies learned in this course to <strong>take your career to the next level.</strong></p><p><strong>Course Curriculum of Leadership &amp; Management Diploma</strong></p><ul><li><strong>Module 01:</strong> Understanding Management &amp; Leadership</li><li><strong>Module 02:</strong> Leadership Theories</li><li><strong>Module 03: </strong>Improving Leadership &amp; Management Performance</li><li><strong>Module 04:</strong> High-Performance Teams</li><li><strong>Module 05:</strong> Motivating Employees</li><li><strong>Module 06:</strong> Organisational Skills</li><li><strong>Module 07:</strong> Talent Management</li><li><strong>Module 08:</strong> Succession Planning</li><li><strong>Module 09:</strong> Business Process Management</li><li><strong>Module 10:</strong> Communication Skills</li><li><strong>Module 11:</strong> Negotiation Techniques</li><li><strong>Module 12:</strong> Managing Meetings and Giving Feedback</li><li><strong>Module 13:</strong> Managing Change</li><li><strong>Module 14:</strong> Time Management</li><li><strong>Module 15:</strong> Stress Management</li><li><strong>Module 16:</strong> Emotional Intelligence in Leadership</li><li><strong>Module 17:</strong> Managing Conflict</li><li><strong>Module 18:</strong> Dealing with Office Politics</li><li><strong>Module 19:</strong> Risk Management</li><li><strong>Module 20:</strong> Corporate Responsibility and Ethics</li><li><strong>Module 21:</strong> Microsoft Word, Excel, PowerPoint</li></ul><p><strong>Certification</strong></p><p>Once you've successfully completed your Leadership &amp; Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for those in senior-level roles who have leadership responsibilities, such as:</p><ul><li>New managers seeking essential leadership skills.</li><li>Existing leaders and business owners aiming to enhance their performance.</li><li>Teams aspiring to achieve high-performance status.</li><li>Professionals wanting to improve their organisational skills.</li><li>Individuals aiming to excel in talent management.</li><li>Those looking to master business process management.</li><li>Employees wishing to improve communication skills.</li><li>Anyone seeking to understand corporate responsibility and ethics.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior qualifications required to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Chief Executive Officer (CEO)</li><li>Managing Director</li><li>Project Supervisor</li><li>Line Manager</li><li>HR and Admin</li><li>Chief Operations Officer (COO)</li><li>Leadership Development Trainer</li><li>High-Performance Team Manager</li><li>Organisational Development Consultant</li><li>Business Process Manager</li><li>Corporate Responsibility Officer</li><li>Employee Relations Manager</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion (Hard copy)</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>
        <h4>CPD Accredited e- Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Express

Level 7 Diploma in Leadership & Management Course

<p>In today's fast-paced world, mastering <strong>Office Administration Assistant Essentials</strong> is crucial for career success. This Office Administration Assistant Essentials course provides fundamental skills vital for managing office operations efficiently. With the increasing complexity of administrative tasks, employers seek professionals well-versed in Administration to maintain smooth workflow and organization.</p><p>In the UK, job opportunities abound for those with expertise in office administration, with <strong>salaries averaging £22,000 to £25,000 annually</strong>. Learning these essentials opens doors to various industries, including healthcare, finance, and technology, where administrative support is indispensable.</p><p>Moreover, <strong>mastering office administration brings a multitude of advantages</strong>, from enhanced time management and communication skills to proficiency in data management and multitasking. <strong>Individuals equipped with these abilities become invaluable assets in any workplace</strong>, contributing to increased productivity and overall efficiency. As businesses continue to evolve, <strong>the demand for skilled Office Administration Assistant professionals remains steady</strong>, making our Office Administration Assistant Essentials course a strategic investment for a rewarding and stable career path.</p><p><strong>Key Features </strong></p><p>This Office Administration Assistant Essentials Course Includes:</p><ul><li>This Office Administration Assistant Essentials Course is CPD Certified.</li><li>Free Certificate from Reed</li><li>CIQ Approved Office Administration Assistant Essentials Course</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p><strong>Course Curriculum </strong></p><p><strong>Office Administration Assistant Essentials Course:</strong></p><ul><li><strong>Module 01:</strong> Comprehensive Overview of Administration Support Assistant Roles</li><li><strong>Module 02:</strong> Effective Telephone Management and Communication</li><li><strong>Module 03:</strong> Showcasing Leadership and Company Representation</li><li><strong>Module 04:</strong> Essential Business Etiquette Practices</li><li><strong>Module 05:</strong> Business Correspondence and Shipping in a Corporate Setting</li><li><strong>Module 06:</strong> Navigating Business Travel Strategies</li><li><strong>Module 07:</strong> Mastering the Art of Organizing Meetings and Conferences</li><li><strong>Module 08:</strong> Crucial Responsibilities of an Assistant - Diary Management and Note-Taking</li><li><strong>Module 09:</strong> Essential Aspects of Assistance - Time Management Strategies</li><li><strong>Module 10:</strong> Business Record Keeping and Filing Techniques for Assistants</li><li><strong>Module 11:</strong> Proficiency in Business Writing Skills</li><li><strong>Module 12:</strong> Developing Skills for Efficient Work Organisation</li></ul><p><strong>Learning Outcomes </strong></p><p><strong>Office Administration Assistant Essentials course:</strong></p><ul><li><strong>Administrative Proficiency:</strong><br />Acquire comprehensive skills in Office Administration Assistant roles for office environments.</li><li><strong>Effective Communication Mastery:</strong><br />Demonstrate adeptness in telephone management and effective communication within a professional setting.</li><li><strong>Leadership Representation:</strong><br />Showcase leadership qualities and embody the company's values and ethos professionally.</li><li><strong>Business Etiquette Competence:</strong><br />Master essential business etiquette practices to enhance workplace professionalism and credibility.</li><li><strong>Efficient Diary Management:</strong><br />Execute crucial responsibilities, including diary management and effective note-taking techniques.</li><li><strong>Organisational Excellence:</strong><br />Develop efficient organisational skills as a Office Administration Assistant for meetings, time management, and work tasks.</li></ul><p><strong>Certification</strong><br />After completing this <strong>Office Administration Assistant Essentials</strong> course, you will get a free Certificate.<br />Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Office Administration Assistant Essentials <span>1:52:00</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: Comprehensive Overview of Administrative Support Assistant Roles</span>

                                                    <span>06:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>2: Module 02: Effective Telephone Management and Communication</span>

                                                    <span>07:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>3: Module 03: Showcasing Leadership and Company Representation</span>

                                                    <span>12:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>4: Module 04: Essential Business Etiquette Practices</span>

                                                    <span>06:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>5: Module 05: Business Correspondence and Shipping in a Corporate Setting</span>

                                                    <span>09:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>6: Module 06: Navigating Business Travel Strategies</span>

                                                    <span>08:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>7: Module 07: Mastering the Art of Organizing Meetings and Conferences</span>

                                                    <span>10:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>8: Module 08: Crucial Responsibilities of an Assistant - Diary Management</span>

                                                    <span>09:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>9: Module 09: Essential Aspects of Assistance - Time Management Strategies</span>

                                                    <span>13:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>10: Module 10: Business Record Keeping and Filing Techniques for Assistants</span>

                                                    <span>09:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>11: Module 11: Proficiency in Business Writing Skills</span>

                                                    <span>13:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>12: Module 12: Developing Skills for Efficient Work Organisation</span>

                                                    <span>09:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>13: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Office Administration Assistant Essentials course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Office Administration Assistant Essentials. Moreover, this course is ideal for:</p><ul><li>Individuals aspiring to excel in office administration and support roles.</li><li>Employees seeking to enhance communication and leadership skills in an office setting.</li><li>Professionals keen on mastering business etiquette for corporate success.</li><li>Office Administration Assistants looking to refine organisational and time management capabilities.</li><li>Individuals aiming to strengthen business writing skills and efficient work organisation.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no requirements needed to enrol into this Office Administration Assistant Essentials course. We welcome individuals from all backgrounds and levels of experience to enrol into this Office Administration Assistant Essentials course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this Office Administration Assistant Essentials course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Office Administration Assistant Essentials are:</p><ul><li>Administration Assistant</li><li>Executive Secretary</li><li>Office Coordinator</li><li>Business Support Specialist</li><li>Personal Assistant</li><li>Office Manager</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Office Administration Assistant Essentials

<p>In the modern world, the significance of <strong>Personal Development coaching</strong> cannot be overstated. An online training course in this domain, encompassing modules from Introduction to Personal Development Coaching to Setting Up as a Coach, equips individuals with the tools necessary to guide others towards self-improvement. <strong>The demand for such skills is palpable</strong>, as people seek guidance in navigating life's challenges and realizing their potential.</p><p><strong>Learning these skills not only enriches personal growth but also enhances employability</strong>, particularly in the UK job market, where <strong>the average salary for Personal Development Coaches ranges from £25,000 to £60,000 per annum</strong> depending on experience and specialization. With <strong>the sector witnessing a steady increase in demand, up by 10% annually</strong>, individuals trained in Personal Development coaching stand poised to capitalize on emerging opportunities.</p><p>By mastering Effective Communication, Management, and Time Management skills, among others, graduates of this course can not only empower themselves but also positively impact the lives of others, fostering a culture of continual growth and self-improvement.</p><p><strong>Key Features of This Personal Development coaching Course:</strong></p><ul><li>CPD Certified Personal Development coaching Course<strong>.</strong></li><li>Free Certificate from Reed</li><li>CIQ Approved Personal Development Course</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p><strong>Course Curriculum of This Personal Development Coach Online Training Course:</strong></p><ul><li><strong>Module 01: </strong>Introduction to Personal Development Coach</li><li><strong>Module 02:</strong> Introduction to Coaching and Mentoring</li><li><strong>Module 03:</strong> Aspects of Coaching and Mentoring</li><li><strong>Module 04:</strong> Ethical Aspects of Coaching and Mentoring</li><li><strong>Module 05:</strong> Fundamental Qualities of a Coach</li><li><strong>Module 06:</strong> Life Coaching Methods</li><li><strong>Module 07:</strong> Understanding Spiritual Life Coaching</li><li><strong>Module 08:</strong> Key Themes of NLP</li><li><strong>Module 09:</strong> Cognitive Behavioural Therapy</li><li><strong>Module 10:</strong> Effective Communication Skills</li><li><strong>Module 11:</strong> Personal Skills</li><li><strong>Module 12:</strong> Management Skills</li><li><strong>Module 13:</strong> Time Management</li><li><strong>Module 14:</strong> Organisational Skills</li><li><strong>Module 15:</strong> Improvement of Presentation Skills</li><li><strong>Module 16:</strong> Motivation and Mindset</li><li><strong>Module 17:</strong> Visualising Whole Life Goals</li><li><strong>Module 18:</strong> Development of Personality</li><li><strong>Module 19:</strong> Setting Up as a Coach</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Identify Personal Development Coaching ethics and ethical aspects in mentoring relationships.</li><li>Demonstrate effective communication and management skills in Personal Development Coaching sessions.</li><li>Apply cognitive behavioural therapy techniques to support clients Personal Development.</li><li>Analyse and apply key themes of neuro-linguistic programming (NLP).</li><li>Develop personal skills and cultivate a growth mindset for coaching.</li><li>Establish oneself as a professional coach with organisational and presentation skills.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Personal Development Coach Online Training <span>5:24:05</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                        
                                                    <span>1: Module 01: Introduction to Personal Development Coach</span>

                                                        <span>Preview</span>
                                                    
                                                    <span>11:22</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: Introduction to Coaching and Mentoring</span>

                                                    <span>16:03</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Aspects of Coaching and Mentoring</span>

                                                    <span>15:25</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: Ethical Aspects of Coaching and Mentoring</span>

                                                    <span>17:31</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Fundamental Qualities of a Coach</span>

                                                    <span>34:01</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Life Coaching Methods</span>

                                                    <span>15:31</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Understanding Spiritual Life Coaching</span>

                                                    <span>25:37</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 08: Key Themes of NLP</span>

                                                    <span>11:49</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 09: Cognitive Behavioural Therapy</span>

                                                    <span>14:12</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: Module 10: Effective Communication Skills</span>

                                                    <span>13:33</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>11: Module 11: Personal Skills</span>

                                                    <span>14:15</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>12: Module 12: Management Skills</span>

                                                    <span>14:16</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>13: Module 13: Time Management</span>

                                                    <span>24:25</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>14: Module 14: Organisational Skills</span>

                                                    <span>15:00</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>15: Module 15: Improvement of Presentation Skills</span>

                                                    <span>20:08</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>16: Module 16: Motivation and Mindset</span>

                                                    <span>14:43</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>17: Module 17: Visualising Whole Life Goals</span>

                                                    <span>12:34</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>18: Module 18: Development of Personality</span>

                                                    <span>17:23</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>19: Module 19: Setting Up as a Coach</span>

                                                    <span>15:17</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>20: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Personal Development Coach Online Training course is accessible to anyone eager to learn more about this topic. Through this Personal Development course, you'll gain a solid understanding of Personal Development Coach Online Training. Moreover, this course is ideal for:</p><ul><li>Individuals seeking to become certified personal development coaches.</li><li>Professionals in counselling, HR, or related fields desiring coaching skills.</li><li>Entrepreneurs aiming to offer coaching services in their businesses.</li><li>Students interested in enhancing personal and professional development competencies.</li><li>Those wishing to transition to a career in life coaching.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no requirements needed to enrol into this Personal Development Coach Online Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Personal Development Coach Online Training course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this Personal Development Coach Online Training course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Personal Development Coach are:</p><ul><li>Life Coach - £20K to £60K/year.</li><li>Personal Development Trainer - £25K to £50K/year.</li><li>Corporate Coach - £30K to £70K/year</li><li>NLP Practitioner - £25K to £45K/year</li><li>Motivational Speaker - £20K to £100K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Personal Development Coach Online Training

<div fr-original-style="" style="box-sizing: border-box;">
                     <h2 fr-original-style="" style="box-sizing: border-box;"></h2>
                     <div fr-original-style="" style="box-sizing: border-box;">
<section fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview
</strong></h3></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Are you looking to gain a new in-demand skill from the comfort of your home? Well, look no further; you&#39;ve come to the right place!</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Our easy-to-follow</span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Workplace Productivity Hacks</strong><span fr-original-style="" style="box-sizing: border-box;"> will provide you with all the deep knowledge and insight you need to know about this topic. This comprehensive course has been broken down into several manageable modules, which we believe will assist you to easily grasp each concept - from the fundamental to the more advanced aspects of the course.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Learn the most in-demand skills from the safety &amp; comfort of your home. Enjoy the freedom to learn at your own comfortable pace and prepare yourself for the market of the future.</span></p></div>
</div>
</div>
</div>
</div>
</section>
<section fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes</strong></h3></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Whether you are an aspiring professional or a complete beginner, this course will improve your expertise and boost your CV with key skills and an accredited certification attesting to your knowledge.</span></p></div>
</div>
</div>
</div>
</div>
</section>
<section fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirement</strong></h3></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">This course is available to all learners of all academic backgrounds.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Learners should be aged 16 or over to undertake the qualification.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Some basic understanding of the English language and numeracy.</span></li></ul></li></ul></div>
</div>
</div>
</div>
</div>
</section>
<section fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why choose us?</strong></h3></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Affordable, engaging &amp; high-quality e-learning study materials;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Tutorial videos/materials from the industry-leading experts;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Study in a user-friendly, advanced online learning platform;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Efficient exam systems for the assessment and instant result;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">The UK &amp; internationally recognized accredited qualification;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Access to course content on mobile, tablet, or desktop from anywhere, anytime;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">The benefit of career advancement opportunities;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">24/7 student support via email.</span></li></ul></li></ul></div>
</div>
</div>
</div>
</div>
</section>
<section fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Will I receive a certificate of completion?</strong></h3></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can, however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of &pound;29 or in PDF format at the cost of &pound;19.</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">PDF certificate&#39;s turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.</span></li></ul></li></ul></div>
</div>
</div>
</div>
</div>
</section>
<section fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career path</strong></h3></div>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<div fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Workplace Productivity Hacks</strong><span fr-original-style="" style="box-sizing: border-box;"> is a useful qualification to possess and would be beneficial for any related profession or industry.</span></p></div>
</div>
</div>
</div>
</div>
</section>
</div>
                     
                                       </div><h3 fr-original-style="" style="box-sizing: border-box;">
<span fr-original-style="" style="box-sizing: border-box;">Course Curriculum</span>
</h3>

<div fr-original-style="" style="box-sizing: border-box;">
<table width="100%" fr-original-style="" style="border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Module 01: Ways to Improve Workplace Productivity</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><em fr-original-style="" style="box-sizing: border-box;"></em></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Ways to Improve Workplace Productivity</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"> </td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"></em> 00:41:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Module 02: Organisational Skills to Improve Productivity</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><em fr-original-style="" style="box-sizing: border-box;"></em></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Organisational Skills to Improve Productivity</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"> </td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"></em> 00:21:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Module 03: Productive Communication Skills in the Workplace</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><em fr-original-style="" style="box-sizing: border-box;"></em></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Productive Communication Skills in the Workplace</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"> </td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"></em> 00:29:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Module 04: Time Management</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><em fr-original-style="" style="box-sizing: border-box;"></em></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Time Management</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"> </td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"></em> 00:41:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Module 05: Conflict Management</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><em fr-original-style="" style="box-sizing: border-box;"></em></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Conflict Management</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"> </td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"></em> 00:16:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Module 06: Health, Safety and Wellness in the Workplace</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><em fr-original-style="" style="box-sizing: border-box;"></em></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Health, Safety and Wellness in the Workplace</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"> </td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"></em> 00:29:00</span></td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td colspan="4" fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Module 07: Managing Stress and Coping Anxiety in the Workplace</td></tr>
<tr fr-original-style="" style="box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><em fr-original-style="" style="box-sizing: border-box;"></em></td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">Managing Stress and Coping Anxiety in the Workplace</td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"> </td>
<td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);"><span fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"></em> 00:28:00</span></td></tr></tbody></table></div>

Alpha Academy

Workplace Productivity Hacks

<p>Imagine this scenario: You are on the phone with a customer who is frustrated with a technical issue they are facing. They are upset, and it's up to you to resolve their problem quickly and efficiently. How do you handle the situation? If you are unsure, our Service Helpdesk &amp; Technical Support course is here to help you master the skills needed to provide exceptional customer service.</p><p>Our comprehensive course covers everything from managing interoffice calls and voicemail to invoicing and petty cash. You'll learn the essential aspects of phone etiquette, how to build rapport with customers over the phone, and how to manage difficult callers. We'll also cover effective communication, problem-solving, and record-keeping to ensure that you can provide top-notch service to your customers every time.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop effective communication skills for handling customer inquiries and concerns.</li><li>Apply problem-solving techniques to technical issues over the phone.</li><li>Use organisational skills to manage customer records and follow-up tasks.</li><li>Demonstrate proper phone etiquette to build rapport with customers.</li><li>Utilise business writing skills to effectively communicate with customers.</li><li>Manage difficult callers and turn negative interactions into positive experiences.</li></ul><p><strong>Why People Love And Enrol The Course From One Education</strong></p><ul><li>Eligibility for an CPD -accredited certificate on successful completion of Course</li><li>Learning materials of our course contains engaging voiceover and visual elements for your comfort</li><li>Freedom to study at your own pace</li><li>24/7 access to the course materials for 12 months</li><li>Full Tutor support on weekdays (Monday - Friday)</li></ul><p>This masterclass Service Helpdesk &amp; Technical Support online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career.</p><p>On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field.</p><p>Enjoy a pleasant and professional 100% online learning experience and enrol in our course today and take control of your career!</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><p>course:</p><p><strong>Module 01: Managing Interoffice Calls and Voicemail</strong></p><ul><li>Transferring Calls</li><li>Placing Callers on Hold</li><li>Taking Messages</li><li>End the Conversation</li><li>Proper Greeting on Voicemail</li><li>Managing Important Messages</li><li>Ensuring Proper Message Delivery</li><li>Leaving A Voicemail</li></ul><p><strong>Module 02: Aspects of Phone Etiquette</strong></p><ul><li>Common Telephone Etiquettes</li><li>Creating Positive Telephone Image</li><li>Maintaining Proper Phone Voice</li><li>Using Professional Phrasing</li><li>Preparation before Respond</li><li>Respecting the Caller</li><li>Effective Telephone Usage</li><li>Why Avoid Multitasking</li><li>Reducing Office Distraction</li><li>Dealing with Interruption from Others</li></ul><p><strong>Module 03: Business Telephone Skills</strong></p><ul><li>Telephone Etiquette</li><li>Telephone Skills<br /><ul><li>Taking &amp; Transferring Calls</li><li>Taking Messages</li><li>Screening Calls</li><li>Protecting Employer</li></ul></li><li>Telephone Courtesy Tips</li><li>Domestic and International Calls</li><li>Voice-Mail Courtesy</li><li>Summary</li><li>Assessment</li></ul><p><strong>Module 04: Building Rapport Over the Phone</strong></p><ul><li>What is Rapport Building?</li><li>Importance to Rapport Building</li><li>Ways to Building Rapport over Phone</li><li>Critical Skills to Rapport Building</li><li>Mistakes in Rapport Building</li></ul><p><strong>Module 05: Inbound and Outbound Calls</strong></p><ul><li>Inbound Calls</li><li>Long Greeting Messages</li><li>Introducing Yourself</li><li>How to Focus on Their Needs</li><li>Tips to Be Patient</li><li>Outbound Calls</li><li>Ways to Be Prepared</li><li>Identification of Yourself</li><li>Giving Reason for the Call</li><li>Telemarketing</li><li>Information Privacy of Caller</li></ul><p><strong>Module 06: Active Listening and Managing Tough Callers</strong></p><ul><li>What is Active Listening?</li><li>Active Listening Techniques</li><li>Characteristics of Good Listener</li><li>Personal Obstacles</li><li>External Obstacles</li><li>Dealing with a Tough Caller</li><li>Importance of Quick Work</li><li>Why Listen to the Story First?</li><li>How to Apologise</li><li>Compensation Handling</li></ul><p><strong>Module 07: Mail Services and Shipping</strong></p><ul><li>The Office Mail</li></ul><ul><li>Mailing and Shipping Details<br /><ul><li>Maximum Weight and Dimensions<br /><ul><li>For Regular Mails</li><li>For Business Mails</li><li>Difference between Sizes</li></ul></li></ul></li></ul><ul><li><ul><li>Addressing<br /><ul><li>Guidelines for Addressing</li><li>Address Format</li><li>Layout for British Forces Post Office (BFPO)</li><li>Layout for International Destination</li></ul></li></ul></li></ul><ul><li><ul><li>Wrapping and Packaging</li></ul></li></ul><ul><li>Royal Mail Services<br /><ul><li>Universal Service</li><li>Special Delivery</li><li>Business Services</li><li>Unaddressed Promotional Main Delivery</li></ul></li></ul><ul><li>Alternatives to Royal Mail</li></ul><p><strong>Module 08: Intra Organisation Dealings</strong></p><ul><li>Handling Complaints</li><li>How Everyone Plays a Role</li><li>Corporate Culture</li><li>Intra Organisation Conflict Resolution</li><li>Anger Management</li><li>Stress Management</li><li>Time Management</li><li>Things to Do with Yourself</li></ul><p><strong>Module 09: Problem Solving over the Phone</strong></p><ul><li>Understanding the Problem</li><li>Identifying the Cause</li><li>Providing Possible Solution</li><li>Dos' and Don'ts' of Handling Complaints</li><li>Ways to Express Empathy</li><li>How to De-Escalate Angry Calls</li><li>Friendly Follow-Up</li><li>Restoring Relationship</li></ul><p><strong>Module 10: Record Keeping and Filing Systems</strong></p><ul><li>Keeping Accurate Records</li></ul><ul><li>Filing Systems<br /><ul><li>Alphabetical System</li><li>Subject System</li><li>Subject Index</li></ul></li></ul><ul><li>How to Alphabetise for Filing and Indexing<br /><ul><li>Individual or Personal Names</li><li>Company or Business Names</li><li>Miscellaneous</li></ul></li><li>Handling Confidential Documents<br /><ul><li>What is Confidentiality</li><li>Confidential Electronic Documents</li><li>Confidential Paperwork</li></ul></li></ul><p><strong>Module 11: Business Writing Skills</strong></p><ul><li>Structures of Business Documents<br /><ul><li>Agendas</li><li>Email Messages</li><li>Business Letters</li><li>Business proposals</li><li>Business Reports</li></ul></li><li>Structures of Other Official Documents<br /><ul><li>RFP</li><li>Projections</li><li>Executive Summaries</li><li>Business Cases</li></ul></li><li>Editing and Proofreading<br /><ul><li>Introduction to Proofreading</li><li>What does a Proofreader do?</li><li>Proofreading</li><li>Proofreading Symbols</li><li>Proofreading on Paper &amp; Screen</li><li>Strategies to Check for Specific Errors</li><li>Editing &amp; Proofreading Strategies</li><li>Electronic Revision</li></ul></li></ul><p><strong>Module 12: Organisational Skills</strong></p><ul><li>Organising Daily Work</li><li>Organising Workplace</li><li>Organising Resources</li><li>Organising Tools</li><li>Cultivating Organisational Habits</li></ul><p><strong>Module 13: Communication Skills</strong></p><ul><li>Effective Listening Skills</li><li>Verbal Communication<br /><ul><li>Written Communication</li><li>Oral Communication</li></ul></li><li>Non-Verbal Communication</li><li>Communication Strategies</li></ul><p><strong>Module 14: Customer Relationship Management</strong></p><ul><li>What is CRM?</li><li>Types of CRM</li><li>Benefits of CRM</li><li>The Goal of CRM</li><li>The Primary Stages of the CRM Value Chain</li><li>Development of CRM Plan</li><li>Strategies for Customer Retention</li><li>Dealing with Unprofitable Customers</li><li>Evaluating Your Customers' Value</li></ul><p><strong>Module 15: Effective Planning and Scheduling</strong></p><ul><li>Work Breakdown Structure<br /><ul><li>Introduction to WBS</li><li>Deliverable &amp; Phase-Based WBS</li><li>Steps for Creating WBS</li><li>Best Practices and Tips for WBS</li></ul></li></ul><ul><li>Estimation Process and Resources Alignment<br /><ul><li>Estimating Durations</li><li>Increasing Estimation Accuracy</li><li>Task Dependencies<br /><ul><li>Dependency Definitions</li><li>Dependency Types</li></ul></li></ul></li></ul><ul><li><ul><li>Aligning Resources with Activities<br /><ul><li>Resource Breakdown Structure</li><li>Resource Calendar</li><li>Stages of Resource Scheduling<br /><ul><li>Definition</li><li>Allocation</li><li>Aggregation</li><li>Levelling</li></ul></li></ul></li></ul></li></ul><ul><li><ul><li><ul><li>Resource Turnover</li></ul></li></ul></li></ul><ul><li>Project Planning<br /><ul><li>The Purpose of Project Planning</li><li>Project Planning Guide<br /><ul><li>Project Goals</li><li>Project Deliverables</li><li>Project Schedule</li><li>Support Plans<br /><ul><li>Human Resource Plan</li><li>Communications Plan</li></ul></li></ul></li></ul></li></ul><ul><li><ul><li>Project Management Pitfalls</li></ul></li></ul><ul><li>Risk Management<br /><ul><li>Principles of Risk Management</li><li>Risk Management Process<br /><ul><li>Identify the Risk</li><li>Analyse the Risk</li><li>Risk Evaluation</li><li>Monitoring and Controlling the Risk</li></ul></li></ul></li></ul><p><strong>Module 16: Invoicing/Petty Cash</strong></p><ul><li>Financial Record Keeping</li></ul><ul><li>Invoice<br /><ul><li>Types of Invoice</li><li>Benefits of Online Invoicing</li><li>What to include in an Invoice</li></ul></li></ul><ul><li>Petty Cash<br /><ul><li>Keeping Petty Cash</li><li>Petty Cash Management</li><li>Tips on Running a Petty Cash Fund</li></ul></li></ul><ul><li>Budgeting<br /><ul><li>Types of Budget</li><li>Sales Budget</li><li>Expense Budget</li><li>Production Budget</li><li>Manufacturing Budget</li><li>Labor Budget</li><li>Capital Budget</li><li>Cash Budget</li></ul></li></ul><ul><li>Budgeting Process</li><li>Importance of Budgets</li></ul><p><strong>Method of Assessment </strong></p><p>To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above in order to pass. After successfully passing the course exam, you will be able to apply for an CPD -accredited certificate.</p><p><strong>Exam &amp; Retakes:</strong></p><p>It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong></p><p>Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Service Helpdesk &amp; Technical Support training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.</p><p>Study the course today and increase your professional skillet from the comfort of your home!</p><p>This course is ideal for:</p><ul><li>Customer service representatives who want to improve their skills.</li><li>Technical support staff who interact with customers over the phone.</li><li>Anyone looking to build their communication and problem-solving skills in a business setting.</li><li>Small business owners who want to provide excellent customer service.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the Service Helpdesk &amp; Technical Support course, with enrollment open to anyone!<strong> Anyone and everyone</strong> with a knack for learning can enrol on this course without any hesitation.</p><p>Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Technical Support Specialist (average salary: £23,000 - £35,000)</li><li>Customer Service Representative (average salary: £17,000 - £23,000)</li><li>Helpdesk Support (average salary: £18,000 - £30,000)</li><li>IT Support Technician (average salary: £18,000 - £35,000)</li><li>Call Centre Agent (average salary: £16,000 - £25,000)</li><li>Service Desk Analyst (average salary: £20,000 - £40,000)</li></ul>
                        </div>

Service Helpdesk & Technical Support Course

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Strategic planning is often perceived as being difficult and requiring specialist skills - and also as being too challenging or lacking value when the future is so uncertain; leaders can often find it difficult to know how best to go about strategic planning in their organisation, and how to ensure that strategy is managed successfully.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">In this<em id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Strategy Insights</strong></em> <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Masterclass</em></strong> we will start from &#39;first principles&#39; and explore what strategic planning is <em fr-original-style="" style="box-sizing: border-box;">really</em> about and how to approach it effectively (including how to consider the uncertainty of the future). The aim is to stimulate your thinking about what might be the right approach to strategic planning in <em fr-original-style="" style="box-sizing: border-box;">your</em> organisation (every organisation is different!); the Masterclass will be participative, with opportunities to work and share ideas with other delegates (without disclosing any organisational confidences).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">[<em id="isPasted" fr-original-style="" style="box-sizing: border-box;">This Masterclass has been given previously for specific groups, and given the feedback from participants is now being made available for open booking</em>.] &nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">** David Booth has kindly donated a complimentary copy of  his book, &#39;<em fr-original-style="" style="box-sizing: border-box;">Strategy Journeys - a guide to effective strategic planning</em>&#39; (shortlisted for the CMI Management Book of the Year 2018) to be made available to those attending this Masterclass **&nbsp;</p>

Strategic planning is often perceived as being difficult and requiring specialist skills - and also as being too challenging or lacking value when the future is so uncertain; leaders can often find it difficult to know how best to go about strategic planning in their organisation, and how to ensure that strategy is managed successfully.

In this Strategy Insights Masterclass we will start from 'first principles' and explore what strategic planning is really about and how to approach it effectively (including how to consider the uncertainty of the future). The aim is to stimulate your thinking about what might be the right approach to strategic planning in your organisation (every organisation is different!); the Masterclass will be participative, with opportunities to work and share ideas with other delegates (without disclosing any organisational confidences).
[This Masterclass has been given previously for specific groups, and given the feedback from participants is now being made available for open booking.] 

** David Booth has kindly donated a complimentary copy of his book, 'Strategy Journeys - a guide to effective strategic planning' (shortlisted for the CMI Management Book of the Year 2018) to be made available to those attending this Masterclass ** 

Strategy Insights

Strategic Management

Strategic Planning

Business Strategy

Leadership Development

This Strategy Insights Masterclass explores what strategic planning is really about and how to approach it effectively (including how to consider the uncertainty of the future).

Demystifying strategic planning

Bristol

Exeter

London

Newcastle

Manchester

Liverpool

Birmingham

<h1 id="isPasted" style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Online MHFA England Adult Mental Health First Aid Course.&nbsp;</h1><div fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download brochure for course details here.</a><a href="https://www.mindmapswellbeing.com/_webedit/uploaded-files/All%20Files/Online%20Mental%20Health%20First%20Aid.pdf" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;</a>&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. &nbsp;The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. &nbsp;As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation&#39;s courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. &nbsp;As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. &nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our fee is &pound;300pp Groups of 5+ contact <a href="mailto:info@mindmapswellbeing.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">info@mindmapswellbeing.com</a>&nbsp;for reduced group fees.&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Live instructor led sessions;&nbsp;</strong></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">10:00 &ndash; 12:30 &amp; 14:30 &ndash; 17:00 both days&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Individual learning modules around these times. You will gain access to this on the Friday before your course start date.</div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Why choosing Mindmaps Wellbeing is a good choice for your training.</u></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The MHFA England RRP is &pound;325pp, our rate is &pound;300pp and our fee includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Instructor led training sessions over two days</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Course Manual</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Handy Cue Card</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ MHFAider Certificate upon completion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Your instructors are <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Registered Mental Health Nurses and Healthcare Educators</strong> (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to our online MHFAider peer support groups moderated by the instructor team.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Advanced Delegate Plan &ndash; This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For a little extra:&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Quarterly Facilitated MHFAider Forum &ndash; to provide ongoing expert support and guidance.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Organisational MINDWELL Companion tailored for your workplace / organisation.</p>

Online MHFA England Adult Mental Health First Aid Course. 
Download brochure for course details here.  This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation's courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. Our fee is £300pp Groups of 5+ contact info@mindmapswellbeing.com for reduced group fees. Live instructor led sessions; 10:00 – 12:30 & 14:30 – 17:00 both days Individual learning modules around these times. You will gain access to this on the Friday before your course start date.
Why choosing Mindmaps Wellbeing is a good choice for your training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:
✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).
✅ Access to our online MHFAider peer support groups moderated by the instructor team.
✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.
✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.
 
For a little extra: 
✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 
✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

Mindmaps Wellbeing

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Nurse

Online MHFA England mental health first aid course delivered by Registered Mental Health Nurses from Mindmaps Wellbeing. 

Why choosing Mindmaps Wellbeing is a good choice for your mental health training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days 
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:

✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).

✅ Access to our online MHFAider peer support groups moderated by the instructor team.

✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.

✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.

For a little extra: 

✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 

✅ Organisational MINDWELL Companion tailored for your workplace / organisation.


MHFA England Mental Health First Aid

Oldham

<p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(50, 74, 109);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3</strong></p><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">This module aims to develop knowledge and understanding as to how an organisation develops an international trade strategy. It includes establishing export goals, undertaking research into potential markets, developing an international pricing strategy, investigating shipping and logistics, marketing and promotion, documentation, distribution and review and monitoring.</p><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Agenda</strong></p><ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Planning</li><li fr-original-style="" style="box-sizing: border-box;">Organisation mapping</li><li fr-original-style="" style="box-sizing: border-box;">Research</li></ul><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">&nbsp;</p><ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Cultural differences</li><li fr-original-style="" style="box-sizing: border-box;">Applicable laws and regulations</li><li fr-original-style="" style="box-sizing: border-box;">Website management</li><li fr-original-style="" style="box-sizing: border-box;">Social media</li><li fr-original-style="" style="box-sizing: border-box;">Marketing strategies</li><li fr-original-style="" style="box-sizing: border-box;">Target marketing</li><li fr-original-style="" style="box-sizing: border-box;">Buyer attraction</li></ul><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">&nbsp;</p><ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Export documentation</li><li fr-original-style="" style="box-sizing: border-box;">Licences and permits.</li><li fr-original-style="" style="box-sizing: border-box;">Currency</li><li fr-original-style="" style="box-sizing: border-box;">Certificates of Origin</li><li fr-original-style="" style="box-sizing: border-box;">Taxes</li><li fr-original-style="" style="box-sizing: border-box;">Excise duty</li><li fr-original-style="" style="box-sizing: border-box;">Exchange rates</li><li fr-original-style="" style="box-sizing: border-box;">Business competitors</li><li fr-original-style="" style="box-sizing: border-box;">Organisational structure</li><li fr-original-style="" style="box-sizing: border-box;">Cost</li></ul><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">&nbsp;</p><ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Customs brokers</li><li fr-original-style="" style="box-sizing: border-box;">Freight forwarding costs.</li><li fr-original-style="" style="box-sizing: border-box;">Fees and duties associated with international trade transactions</li><li fr-original-style="" style="box-sizing: border-box;">Labelling and packaging</li><li fr-original-style="" style="box-sizing: border-box;">Distributors.</li><li fr-original-style="" style="box-sizing: border-box;">Retailers</li><li fr-original-style="" style="box-sizing: border-box;">Wholesalers</li></ul><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);">&nbsp;</p><p style="color: rgb(50, 74, 109); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Examination:</strong><br fr-original-style="" style="box-sizing: border-box;">Certificate on completion and Pass on Multiple Choice<br fr-original-style="" style="box-sizing: border-box;">Multiple choice questionnaire<br fr-original-style="" style="box-sizing: border-box;">Credits: 1</p>

Export Unlocked Limited

CREATING AN INTERNATIONAL STRATEGY

<h4 style="color: rgb(12, 46, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(12, 46, 63);">Hello and thank you for joining us.</h4><h4 style="color: rgb(12, 46, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(12, 46, 63);">In this WebWorkshop, you will learn:</h4><ul style="color: rgb(12, 46, 63); box-sizing: border-box;" fr-original-style=" color: rgb(12, 46, 63);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to get everyone home safe every day.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to shift from &lsquo;doing&rsquo; safety to &lsquo;being&rsquo; safe.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to accommodate humans for being human.&nbsp;</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How the definition of safety must move beyond the physical to include psychological, emotional and spiritual.</p></li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">We run these WebWorkshops in a way which makes the information stick. You will not get an hour of PowerPoint slides, and instead will be taken on a journey through what Compassionate Safety is and what it can achieve.</span></div>

Hello and thank you for joining us.In this WebWorkshop, you will learn:
How to get everyone home safe every day.
How to shift from ‘doing’ safety to ‘being’ safe.
How to accommodate humans for being human.
How the definition of safety must move beyond the physical to include psychological, emotional and spiritual.
We run these WebWorkshops in a way which makes the information stick. You will not get an hour of PowerPoint slides, and instead will be taken on a journey through what Compassionate Safety is and what it can achieve.

Ppwd Consulting

PPWD’s Compassionate Safety approach generates environments that accommodate humans for being human. Our approach aligns personal and organisational mindsets, beliefs and values. In doing so, workplaces are created where people thrive and flourish.

PPWD Compassionate Safety WebWorkshop

Reading

Nottingham

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

<h3 id="isPasted" style="color: rgb(0, 31, 46); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">Innovation can only become a sustainable process when it is embedded in the organisational culture. But changing an organisational culture isn&rsquo;t easy. Implementing the changes that will drive cultural change requires equipping your people with the necessary skills and competencies that will allow them to become change agents, promoting and supporting new ways of working. &nbsp;</h3><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">Our FREE webinar on <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Wednes</strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">day 17 May</strong>&nbsp;will help you learn how to drive innovation in your organisation and foster a creative, adaptive and sustainable work environment.</p><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">At this engaging webinar attendees will learn:</p><ul style="color: rgb(0, 31, 46); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);"><li fr-original-style="" style="box-sizing: border-box;">Why organisations struggle to make innovation sustainable</li><li fr-original-style="" style="box-sizing: border-box;">What it takes to embed innovation in the organisational DNA</li><li fr-original-style="" style="box-sizing: border-box;">The essential skills required to achieve sustainable innovation</li><li fr-original-style="" style="box-sizing: border-box;">How to implement a skills framework to underpin sustainable innovation</li></ul><h3 style="color: rgb(0, 31, 46); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">Our Speaker</h3><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);">David Mawhinney OBE is the co-founder of Celsio, a specialist innovation consultancy that provides business leaders with the tools, skills, and confidence to think differently about their business. An experienced CEO, he has worked with both start-ups and established companies, using innovation as lever to drive business growth.</p><p style="color: rgb(0, 31, 46); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 31, 46);"><em fr-original-style="" style="box-sizing: border-box;">If you require more information or need help to register yourself or a group of colleagues, please email <a href="mailto:mervyn.mccormick@cforc.org" style="color: rgb(225, 14, 73); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(225, 14, 73);">mervyn.mccormick@cforc.org</a></em></p>

A Digital Ecosystem for The Energy Sector“Accelerate the new era in Energy by unlocking the Digital Future”Thursday 26TH September 1:30 pm – 2:45pm
The world’s energy systems are changing. The smart grid is an electricity network that uses digital innovation and other advanced technologies including AI to monitor and manage the transport of electricity from decentralized generation sources to meet the varying electricity demands of end users. Hear from 2 leading experts from a major utility (ESB) and a global multinational (GE) on how they are providing leading edge digital solutions and have a clear view of the innovation required to accelerate the pace of change.

Host: Paddy Turnbull, Vice Chair, Smart Grid Ireland

Presenters:
Edmund O’Carroll, ESB Networks’ newly formed Business and Operations Hub within the DMSO.
Ed holds a B.Eng (Elec) from UCC and M.Eng.SC from the Tyndall Institute, Cork. Ed joined ESB Networks in 2003 and worked in a number of roles, principally in the original roll out of the Outage Management System (OMS). Ed moved to Eirgrid in 2009 to work with the Power Systems Applications team where he was SCADA Team Lead and worked on integration of many new technologies into the transmission control room. Ed rejoined ESB Networks in 2022 to work in NN,LC as the Operational Control Architecture manager. Ed is currently working in the newly formed Business and Operations Hub within the DMSO.

Thorsten Heller – Chief Innovation Officer, General Electric Vernova Electrification Software 
Thorsten was the CEO & Co-Founder of Greenbird Integration Technology providing the leading Enterprise iPaaS and Data Mesh Platform driving the Energy Transition. Acquired by GE Vernova in August 2023. Software Utility Executive with long term experience in datafy’ing utilities to build a more sustainable grid.



Centre for Competitiveness

Innovation

Learn how to drive innovation in your organisation and foster a creative, adaptive and sustainable work environment.

SGI Webinar - THOUGHT LEADERSHIP WEBINAR

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre.</p>Overview<p>After completion of the course the participant will be able to:? Choose an optimum site for mission-critical data centre based on current and future needs? Describe all components that are important for high availability in a data centre and how to effectively setup the data centre? Name and apply the various industry standards? Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them effectively to cost-efficiently enhance the high-availability of the data centre.? Review the electrical distribution system to avoid costly downtime? Enhance cooling capabilities and efficiency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future? Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques? Create effective maintenance contracts with equipment suppliers ensuring the best return on investment? Setup effective data centre monitoring ensuring the right people get the right message? Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centre</p><p>The course will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc., to ensure a high available data centre. It will also address key operations and maintenance aspects.</p></div><div id="course-pills-2"><h4>The Data Centre, it?s Importance and Causes for Downtime</h4><h4>Data Centre Standards and Best Practices</h4><h4>Data Centre Location, Building and Construction</h4><ul><li>Selecting appropriate sites and buildings and how to avoid pitfalls<br />Various components of an effective data centre and supporting facilities setup</li></ul><h4>Raised Floor/Suspended Ceiling</h4><ul><li>Uniform, concentrated and rolling load definitions<br />Applicable standards<br />Raised Floor guidelines<br />Signal Reference Grid, grounding of racks<br />Disability act and regulations<br />Suspended ceiling usage and requirements</li></ul><h4>Light</h4><ul><li>Standards<br />Light fixture types and placement<br />Emergency lighting, Emergency Power Supply (EPS)</li></ul><h4>Power Infrastructure</h4><ul><li>Power infrastructure layout from generation to rack level<br />ATS and STS systems<br />Redundancy levels and techniques<br />Three-phase and single-phase usage<br />Power distribution options within the computer room<br />Power cabling versus bus bar trunking<br />Bonding versus grounding<br />Common Mode Noise and isolation transformers<br />Distribution boards, form factors and IP-protection grades<br />Power quality guidelines<br />Real power versus apparent power<br />How to size and calculate load in the data centre Generators<br />Static and dynamic UPS systems, selection criteria, how they operate and energy efficiency option<br />Battery types, correct selection and testing<br />Thermo-graphics</li></ul><h4>Electro Magnetic Fields</h4><ul><li>Electrical fields and magnetic fields definitions and units of measurements<br />Sources of EMF<br />Effects of EMF on human health and equipment<br />(H)EMP<br />Standards<br />EMF shielding solutions</li></ul><h4>Equipment Racks</h4><ul><li>Rack standards, properties and selection criteria<br />Security considerations<br />Power rail/strip options</li></ul><h4>Cooling Infrastructure</h4><ul><li>Temperature and humidity recommendations<br />Cooling measurement units and conversion rates<br />Sensible and latent heat definitions<br />Differences between comfort and precision cooling<br />Overview of different air conditioner technologies<br />Raised floor versus non-raised floor cooling<br />Placement of air conditioner units and limitations to be observed<br />Supplemental cooling options<br />Cold aisle/hot aisle containment</li></ul><h4>Water Supply</h4><ul><li>Importance of water supply and application areas<br />Backup water supply techniques</li></ul><h4>Designing a Scalable Network Infrastructure</h4><ul><li>The importance of a Structured Cabling System<br />Planning considerations<br />Copper and Fiber cable technology and standards<br />ANSI/TIA-942 Cabling hierarchy and recommendations<br />Testing and verification<br />SAN storage cabling<br />Network redundancy<br />Building-to-building connectivity<br />Network monitoring system requirements</li></ul><h4>Fire Suppression</h4><ul><li>Standards for fire suppression<br />Detection systems<br />Various total flooding fire suppression techniques and systems, their benefits and disadvantages<br />Handheld extinguishers<br />Signage and safety<br />Regulatory requirements and best practices</li></ul><h4>Data Centre Monitoring</h4><ul><li>Data centre monitoring requirements<br />EMS versus BMS<br />Water leak detection systems<br />Notification options and considerations</li></ul><h4>Operational Security and Safety Practices</h4><ul><li>Data centre security layers<br />Physical, infrastructure and organisational security<br />Safety measures and essential signage</li></ul><h4>Labelling</h4><ul><li>Choosing a labelling scheme<br />Recommended labelling practices<br />Network labelling</li></ul><h4>Documentation</h4><ul><li>How to setup proper documentation<br />Document management policies and procedures</li></ul><h4>Cleaning</h4><ul><li>Cleaning practices for the data centre</li></ul><h4>MTBF/MTTR</h4><ul><li>Standards and definitions<br />Calculation models<br />The ?real? value</li></ul><h4>Maintenance Contracts/SLA/OLA</h4><h4>EXAM: Certified Data Centre Professional</h4></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Professional (CDCP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Professional (CDCP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

IT Certifications

Construction Design & Management (CDM)

Certified Cloud Security Professional (CCSP)

AWS Certified Cloud Practitioner

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Professional (CDCP)

<p>Follow your dreams by enrolling on the Leadership and Organisational Management course today and develop the experience, skills and knowledge you need to enhance your professional development. Leadership and Organisational Management will help you arm yourself with the qualities you need to work towards your dream job.</p>
<p>Study the Leadership and Organisational Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Leadership and Organisational Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.</p>
<p>This Leadership and Organisational Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Leadership and Organisational Management course through a mixture of instructional video lessons and online study materials.</p>
<p>Receive online tutor support as you study the Leadership and Organisational Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Leadership and Organisational Management course completion.</p>
<p>Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Leadership and Organisational Management course. The Leadership and Organisational Management course is designed by industry experts and is tailored to help you learn new skills with ease.</p>
<p>The Leadership and Organisational Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Leadership and Organisational Management when it suits you. Access the Leadership and Organisational Management course modules from any internet-enabled device, including computers, tablets, and smartphones.</p>
<p>The Leadership and Organisational Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Leadership and Organisational Management now and start learning instantly!</p>
<p><b>What You Get Out Of Studying Leadership and Organisational Management With Janets:</b></p>
<ul>
<li>Receive a digital Certificate upon successful completion of the Leadership and Organisational Management course</li>
<li>Get taught by experienced, professional instructors</li>
<li>Study at a time and pace that suits your learning style</li>
<li>Get instant feedback on assessments</li>
<li>24/7 help and advice via email or live chat</li>
<li>Get full tutor support on weekdays (Monday to Friday)</li>
</ul>
<p><b>Description: </b></p>
<p>The Leadership and Organisational Management training course is delivered through Janets' online learning platform. Access the Leadership and Organisational Management content from any internet-enabled device whenever or wherever you want to. The Leadership and Organisational Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace.</p>
<p><b>Certification</b></p>
<p>All students who successfully complete the Leadership and Organisational Management course can instantly download their digital certificate. You can also purchase a hard copy of the Leadership and Organisational Management course certificate, which will be delivered by post for £9.99.</p>
<p><b>Who Is This Course For:</b></p>
<p>The Leadership and Organisational Management is ideal for those who already work in this sector or are an aspiring professional. This Leadership and Organisational Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</p>
<p><b>Requirements:</b></p>
<p>The Leadership and Organisational Management is open to all students and has no formal entry requirements. To study the Leadership and Organisational Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.</p>
<p><b>Career Path:</b></p>
<p>The Leadership and Organisational Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Leadership and Organisational Management and gain an industry-recognised qualification that will help you excel in finding your ideal job.</p><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Leadership and Organisational Management - Updated Version</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Understanding Management and Leadership</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: Leadership Theories</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: Improving Management and Leadership Performance</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4: High Performance Teams</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5: Motivating Employees</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6: Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7: Talent Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8: Succession Planning</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 9: Business Process Management</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Negotiation Techniques</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Managing Meetings and Giving Feedback</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: Managing Change</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 14: Time Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 15: Stress Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 16: Emotional Intelligence in Leadership</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 17: Managing Conflict</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 18: Dealing with Office Politics</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 19: Risk Management</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 20: Corporate Responsibility and Ethics</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Leadership and Organisational Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Leadership and Organisational Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Leadership and Organisational Management - Old Version</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Leadership Concept</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: Theories on Leadership</td>
					<td> </td>
					<td><span><i></i> 00:50:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Network Leadership</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: How to Develop Enlightened Leadership</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: How to Be a Successful Leader</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06: Leadership Styles</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Personality Style of a Leader</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08: Leadership and Management In The UK</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Learning & Development

Online Course Marketing

Business Leadership

Organisational Skills

Institute of Leadership & Management (ILM)

Leadership and Organisational Management

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<h2><b>Course Description</b></h2>
<p><span>Deepen your understanding of leadership and organisational management from the Leadership and Organisational Management: Part 1 course. Here you will comprehend the core concept of organisational management and leadership. The course will introduce you to leadership theories. You will pick up the strategies to improve your leadership performance. The course will show you how to build high performing teams. You will also learn about business process management from the course. The Leadership and Organisational Management: Part 1 course is a golden opportunity to grasp some valuable skills; enrol today!</span></p>
<h2><b>Learning outcome</b><span> </span></h2>
<ul>
<li><span>Understand the fundamentals of leadership and management </span></li>
<li><span>Familiarise with the leadership theories</span></li>
<li><span>Learn how to improve your leadership and management skills</span></li>
<li><span>Deepen your knowledge about business process management </span></li>
</ul>
<h2><span><b>How Much Do Team Leaders Earn?</b></span></h2>
<ul>
<li><span>Senior - £44,000(Appx.)</span></li>
<li>Average - £26,000(Appx.)</li>
<li>Starting - £19,000(Appx.)</li>
</ul>
<h2><b>Requirement</b></h2>
<p>Our<strong> Leadership and Organisational Management: Part 1</strong> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p><table>				<tbody><tr>
					<td colspan="4">Leadership and Organisational Management: Part 1</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Management and Leadership</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership Theories</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Improving Management and Leadership Performance</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>High Performance Teams</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Motivating Employees</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Leadership and Organisational Management: Part 1</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

iStudy UK

Adult Leadership & Management (ALM)

Organisational Behaviour

Leadership and Organisational Management: Part 1

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<h2><b>Course Description</b></h2>
<p><span>Pick up effective leadership and organisational management skills from the Leadership and Organisational Management: Part 2 course. This course will teach you valuable organisational skills. You will be able to elevate your communication abilities through the course. It will provide you with the key techniques of talent management. You will become competent in inspiring the employees. This course will outline a step-by-step process of developing a succession plan. Join the course to master the skills of leadership and organisational management.</span></p>
<h2><b>Learning outcome</b><span> </span></h2>
<ul>
<li><span>Gain effective organisational skills</span></li>
<li><span>Build excellent skills for communication</span></li>
<li><span>Learn the process of talent management </span></li>
<li><span>Develop a succession plan </span></li>
<li><span>Understand the principles of business process management</span></li>
</ul>
<h2><span><b>How Much Do Team Leaders Earn Earn?</b></span></h2>
<ul>
<li><span>Senior - £44,000(Appx.)</span></li>
<li>Average - £26,000(Appx.)</li>
<li>Starting - £19,000(Appx.)</li>
</ul>
<h2><b>Requirement</b></h2>
<p>Our<strong> Leadership and Organisational Management: Part 2</strong> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p><table>				<tbody><tr>
					<td colspan="4">Leadership and Organisational Management: Part 2</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Talent Management</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Succession Planning</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Process Management</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Leadership and Organisational Management: Part 2</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

2133 Courses

Security Management & Investigation Training Course

By One Education

Art Curator Training

By Online Training Academy

Level 7 Diploma in Leadership & Management Course

By Training Express

Office Administration Assistant Essentials

By Online Training Academy

Office Administration Assistant Essentials

By Online Training Academy

Office Administration Assistant Essentials

By Online Training Academy

Personal Development Coach Online Training

By Online Training Academy

Personal Development Coach Online Training

By Online Training Academy

Workplace Productivity Hacks

By Alpha Academy

Service Helpdesk & Technical Support Course

By One Education

Search By Location